External communications lead jobs

Job Description

Job Title: Associate Head of Supporter Data Insights and Selections

Directorate: Engagement and Fundraising

Team/Department (if specific): Public Engagement

Date Written/ Amended: September 2025

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood.

To carry out its charitable work, the NSPCC relies on the fundraising support of

people across the UK for 90% of its annual income. Within fundraising, our aim is

to provide maximum resources for the NSPCC. We aim to provide the best possible

supporter experience, building long-term relationships to create an experience

which is different, better and more rewarding than that of supporting any other

charity.

The Public Engagement team is responsible for developing and delivering the

strategy that will drive significant, long-term income growth by inspiring and

engaging public audiences to support the work of the NSPCC.

This will be achieved through integrated, audience-led, multi-channel marketing

approaches, including; mass participation, individual giving, and campaigns that

generate sustainable funding aligned to the NSPCC’s strategic priorities.

Alongside income generation, the team plays a vital role in increasing public

understanding of abuse and neglect and building advocacy.

The Associate Head of Supporter Data Insight and Selections is a key

member of the Public Engagement leadership team who will lead the

development and delivery of insightful supporter data reporting and analysis,

working closely with Operations and philanthropy and partnership teams to

identify business challenges, commission, develop and analyse data sets that

directly improve fundraising outcomes. The role will also be responsible for

managing our vital data selections team, who ensure the right supporters are

receiving appropriate communications.

The team will foster a high-performing, results-driven culture that values

collaboration, innovation, and integration. By focusing on excellent supporter

relationship management and purposeful engagement, it will deliver long-term,

sustainable impact to support the NSPCC’s mission.

This will be a pivotal role in driving supporter insight driven change in

Fundraising at the NSPCC.Job purpose

• Strategy and Planning: Use your experience of leading data and analysis to

establish a high performing team who design, deliver and analyse information

that informs our strategic direction

• Delivery: Lead on the identification, development and delivery of analysis

and reporting outputs across Engagement and Fundraising, working closely

with multiple senior stakeholders to ensure business needs are met.

Key relationships - Internal

Reporting to the Head of Audience Engagement and Campaign Planning in

Engagement and Fundraising

Direct Management of 4 staff and a total team size of 7

Works closely with Technology teams providing data engineering solutions

and expert PowerBI leadership

Works closely with the Operations Team, and other Senior Business

Stakeholders

Works closely with Head of Planning, Compliance and Business

Management

Key relationships - External

- Data, insight and analysis networks

- External suppliers of commissioned insight

Main duties and responsibilities

• Develop and lead the Supporter Data Insights and Selections team

• Work with leaders in Engagement and Fundraising to develop and drive the

strategic direction for Supporter Insight, data analysis and data selections

across the NSPCC.

• Build a productive partnership with the PowerBI development hub in

Technology, utilising their semantic models and complex reporting, and

taking on tools they have developed.• Initiate and oversee the development of data driven insight, analysis and

reporting across multiple teams, campaigns and products in the directorate,

ensuring best practice is being adopted and that there are appropriate levels

of quality assurance.

• Deliver via appropriate tools to bring data owners closer to their own data,

such as (but not limited to) provision of Power BI reporting

• Lead on the commissioning and acquisition of appropriate external data to

benchmark our business performance and inform strategic decision making

• Work closely with the Planning and Business Management Team to meet KPI

and other business reporting needs

• Proactively work with Data engineering and the Power BI hub in Technology

Responsibilities for all Staff within Engagement and Fundraising

• To update databases and supporter information systems on a

regular basis in line with Data Protection legislation and NSPCC

policy and procedures.

• To actively participate in regular department and team meetings

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the

demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data

protection regulations and to ensure currency of changing GDPR

regulations.

• To be responsible for personal learning and development, to support

the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team

performance

• To maintain an awareness of own and others’ Health and Safety and

comply with the NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to

end cruelty to children, including securing updates on project and service

developments and general NSPCC news.Person specification

• Proven effective development and delivery of strategic data initiatives and

harnessing outcomes to drive business change, and to manage multiple

initiatives as a programme

• Experience of working closely with leaders to define and deliver against data

needs that drive business impact

• Experience of reviewing the effectiveness of business-as-usual activity and

ongoing strategies using data and insight

• Experience in managing and leading data analyst and/or reporting teams and

providing technical and development support to more junior data analysts

• Experience and strong understanding of a range of data analysis techniques

and toolsets

• Highly developed stakeholder management skills and the ability to simplify

technical language for non-technical colleagues

Policy and Public Affairs Officer

Are you ready to influence national policy and improve foster care for children and young people across Scotland?

Position: Policy and Public Affairs Officer
Salary: £27,953 to £33,130 per annum
Location: Hybrid, with travel to Glasgow office at least one day per week
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: Sunday 15th March
Interview Date: 24th March TBC

About the Role

This is an exciting opportunity to shape policy and influence decision makers at a pivotal time for children’s social care in Scotland.

Working within a UK wide Policy and Campaigns team, you will lead work in Scotland to influence legislation, policy and practice. You will ensure policy positions and campaigns are evidence based, drawing on research, stakeholder engagement and lived experience.

Key responsibilities include:

• Developing evidence based policy positions and solutions to influence national and local decision making
• Drafting high quality briefings, consultation responses and reports
• Leading research projects and analysing data to inform policy and campaigning prioritie
• Building and maintaining relationships with MSPs, government officials, regulators and sector partners
• Planning and delivering events such as roundtables, focus groups and parliamentary engagement activity
• Producing written content for websites, social media and member communications
• Supporting participation activity, including engagement with young people to inform influencing work

You will also play a central role in major research initiatives, including large scale surveys, ensuring outputs are robust, credible and impactful.

About You

You will bring strong experience in policy development, research and influencing, ideally within children’s social care or a related field.

You will have:

• Experience of developing policy and drafting reports and consultation responses
• Experience of campaigning, lobbying or working with parliamentary processes
• Strong research and analytical skills, including working with quantitative and qualitative data
• An understanding of Scottish Government and parliamentary structures
• Excellent written and verbal communication skills, able to translate complex issues clearly
• Experience of building effective stakeholder relationships at senior levels
• A commitment to equality, diversity and inclusion

Knowledge of foster care or children’s social care issues would be highly beneficial.

About the Organisation

This leading UK charity and membership body works to empower, enrich and support relationships at the heart of fostering. Through research, campaigning and collaboration, it seeks to improve foster care policy and practice so that children and young people can thrive.

The organisation offers flexible and hybrid working, generous annual leave, enhanced family friendly policies and a strong commitment to inclusive recruitment and support for care experienced applicants.

Other roles you may have experience of could include; Policy Officer, Public Affairs Officer, Campaigns Officer, Research Officer, Parliamentary Officer, Policy and Research Officer, External Affairs Officer, Advocacy Officer, Children’s Policy Adviser.

If you are driven by evidence, confident in influencing decision makers and passionate about improving outcomes for children and young people, we would welcome your application.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

The Talent Set is delighted to partner with a prominent Arts and Heritage organisation on a fantastic Digital Project Manager role. This is a 12-month contract covering maternity leave, offering a unique opportunity to lead key digital initiatives at an organisation attracting over 150,000 visitors annually.

 

Key Responsibilities:

• Manage day-to-day digital projects, ensuring timely delivery and stakeholder engagement.
• Lead the redevelopment of the organisation’s website, coordinating with external agencies and internal teams.
• Oversee CRM and ticketing system integration projects from initiation to implementation.
• liaise with technical partners to translate project requirements into actionable plans.
• Monitor project budgets and ensure delivery complies with organisational standards.
• Support early-stage digital audience planning and strategies.
• Communicate progress effectively across teams, advocating for the digital vision.

Person Specification:

• Proven experience in managing digital projects within a cultural, arts, or heritage setting.
• Strong understanding of website development, content management systems, and digital platforms.
• Excellent stakeholder management and communication skills, capable of translating technical language.
• Experience working with external agencies, ideally web development teams.
• Organised, pragmatic, and adaptable to evolving project scopes.
• Collaborates well within diverse teams and can effectively advocate for digital initiatives.
• Previous experience in managing or supporting digital transformations or upgrades preferred.

What’s on Offer:

Salary: £42,000 per annum

Hybrid Working: 2-3 days in London office

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Help transform global care systems so children can grow up in safe, loving families, not institutions.
Join Lumos at a pivotal moment as we scale our global ambition to reform childcare systems and improve the lives of millions of children worldwide.

Lumos Foundation is an international NGO working to end the institutionalisation of children and support governments and partners to build sustainable, family-based care systems. Founded by J.K. Rowling, Lumos works across Europe, Africa, Latin America and beyond to drive lasting systemic change for children and families.

As our Senior Technical Advisor, you will play a critical global role providing expert leadership on child protection and childcare reform across Lumos programmes and partnerships. This is an opportunity for an experienced specialist to influence national reform processes, strengthen programme quality, and support governments and partners to deliver meaningful change at scale.

You will work closely with country teams, senior stakeholders and international partners, ensuring that Lumos’ programmes reflect global best practice while responding to local contexts.

What you will do

• Provide high-level technical expertise on child rights, child protection and care reform

• Support the design, implementation and evaluation of country and regional programmes

• Deliver technical advice and capacity building to governments, partners and Lumos teams

• Develop guidance, training materials and learning products

• Support evidence generation and knowledge sharing across programmes

• Contribute to donor proposals and programme reporting

• Represent Lumos in international technical networks and partnerships

About you

You are a collaborative and experienced professional with deep expertise in childcare reform or child protection programming and a strong commitment to children’s rights.

You will likely bring:

• Significant experience working in child protection, care reform or related international development programmes

• Experience working with governments or large institutional partners

• Strong analytical, facilitation and communication skills

• Experience developing training, technical guidance or policy materials

• Ability to work effectively across cultures and global teams

• Excellent written and spoken English

• Willingness to travel internationally when required

Additional languages and experience working across multiple countries are an advantage.

Salary: Competitive, depending on experience.
The advertised salary range applies to candidates based in the UK. For candidates exceptionally appointed in another Lumos country office (Colombia, Kenya, Moldova or Ukraine), salary will be benchmarked and aligned with local market conditions and Lumos’ country-specific salary framework.

Location

London (UK) preferred. Exceptional consideration may be given to candidates based in Lumos country offices in Kenya, Colombia, Moldova or Ukraine.

Candidates must have the right to live and work in the country from which they apply.

Contract

Fixed-term until 31 December 2027, aligned with Lumos’ current strategy, with potential extension subject to funding.

Why join Lumos?

This is a unique opportunity to contribute to a bold global mission during a period of organisational growth and impact. You will work alongside passionate international colleagues committed to ensuring children grow up in families and supportive communities.

Benefits vary by location and include flexible working arrangements, generous leave provisions, learning and development opportunities, and wellbeing support.

Safeguarding and Inclusion

Lumos is committed to safeguarding children and adults at risk and operates a zero-tolerance approach to abuse, exploitation and harassment. Employment is subject to appropriate checks and references.

We are committed to equality, diversity and inclusion and encourage applications from candidates of all backgrounds.

How to apply

Please submit your CV and cover letter through the application portal. Only shortlisted candidates will be contacted.

Jangala is seeking an ambitious and strategic Fundraising Manager to sustain and grow our income from trusts, foundations and corporate partners. This is a hands-on role for an experienced fundraiser who enjoys translating complex work into compelling funding propositions and building strong relationships with supporters. Reporting to the Head of Fundraising, you will lead on our trusts and foundations pipeline, manage key corporate partners, write high-quality funding applications and support the development of our stewardship and wider fundraising strategies.

This is initially a 6 month contract, with the aim of becoming permanent subject to funding. As Jangala is a growing organisation, you will also help shape fundraising tools/processes and there is potential for this role to evolve according to your skills, interests and development goals over time.

About Jangala

Jangala is a technology charity working to bridge the digital divide by providing essential internet access globally, with the goal of connecting 4 million people by 2030. Since 2015, we have directly connected over 140,000 people across 38 countries through innovative connectivity solutions and partnerships with more than 300 organisations, including UN agencies, government bodies and grassroots charities.

Our products, including Big Box and Get Box, deliver reliable Wi-Fi in challenging environments, from refugee camps to community hubs and digitally excluded households across the UK. Our annual income is currently around £1m, including five and six figure trust and foundation grants, six figure corporate partnerships and government funding.

Details of the role

Key responsibilities will include:

Trusts & Foundations

• Leading a pipeline of UK and global trusts and foundations and other grantmakers, including researching and cultivating new opportunities, developing proposals, coordinating internal inputs and submitting high-quality bids

• Managing relationships with our current funders, with a focus on stewardship, reporting and renewals, ensuring accurate, timely and engaging updates on progress and impact

• Working with Head of Fundraising to review our current pipeline, refine our trusts and foundations strategy and identify our approach for priority opportunities, including National Lottery

• Developing and implementing a clear stewardship strategy for trusts and foundation funders

Corporate Partnerships

• Account managing key corporate partners to maintain strong relationships and identify opportunities to deepen engagement over time

• Leading on partnership planning, relationship management, partnership storytelling, impact reporting and, where relevant, corporate volunteering activities

Fundraising Strategy & Support

• Working with programme and technology teams to develop a strong understanding of Jangala’s work and translate this into compelling fundraising narratives

• Supporting the Head of Fundraising with pipeline management, forecasting and fundraising planning

• Maintaining accurate records in Jangala’s CRM and funder tracking systems

• Contributing to the development of fundraising materials, case studies and impact content

• Representing Jangala at external meetings or events to raise our profile and expand our network

• Inputting into Jangala’s evolving fundraising strategy and income diversification

• Keeping aware of trends and innovations in the wider fundraising sector, identifying new opportunities and approaches for us to explore

• As our fundraising portfolio evolves, potential to  take on more varied responsibilities, such as gaming fundraising or corporate new business, or lead a single income stream

The person we're looking for

We are looking for an experienced fundraiser who is confident writing funding applications and managing relationships, and who is motivated by Jangala’s mission and values. You do not need to meet every criterion below to apply. If you are excited by the role and believe you could add value to our team, we would love to hear from you.

Core Requirements:

• A strong track record in trusts and foundations fundraising, including prospect research, bid writing, stewardship and reporting

• Experience strategically growing funder relationships over time and identifying new income opportunities

• Excellent written communication and storytelling skills, with the ability to produce clear, persuasive and well-structured funding applications and reports

• Ability to understand complex programmes or technical work and translate it into compelling funding proposals

• Strong organisational skills, with the ability to manage multiple deadlines and priorities

• Confidence working collaboratively with colleagues across different teams and representing the organisation externally

• Knowledge of grantmaking trends, with a proactive and reflective approach to improving fundraising practice

• Commitment to Jangala’s mission and values

Desirable Requirements:

• Experience managing corporate partners

• Understanding of digital exclusion in the UK or globally and/or experience of working with digital inclusion or tech for good organisations

• Experience writing impactful partnership/fundraising communications for channels such as LinkedIn, social media, internal comms or blogs

• Experience of or interest in gaming fundraising

Important details

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for mind-mapping and collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Gender inclusive office facilities

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The salary range for this role is £35,000-£40,000 per annum, with consideration for part-time arrangements.

The Philanthropy Manager will develop a philanthropy strategy, building on the partnerships and resources already in place. You will develop a pipeline backed up by robust prospect research (some administrative assistance will be provided), and instigate a cultivation and stewardship programme, typically adopting a staged approach to major asks.

You will be accountable for the acquisition, development, and stewardship of high value supporters for CUF, both individual philanthropists and non-statutory grant-making bodies. You will develop and strengthen relationships with existing donors, as well as identifying warm prospects currently not supporting CUF financially. A key part of your role will be meeting and engaging major donor prospects to grow the pool.

You will engage with Trustees and senior leaders, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You will lead on developing cases for support and writing grant applications, helped by the wider staff team.

The successful candidate will be a self-starter with high levels of motivation, and the ability to both develop and operationalise strategy as a member of a small team. You will have a track record of successfully initiating, managing and developing relationships with High-Net-Worth individuals and grantmaking bodies, and securing donations and grants, via proposals or through face-to-face meetings, as required. 

How to apply

To apply, please email an up-to-date CV and covering letter (please note that only CV’s accompanied with a covering letter will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to:

Closing date: 17:00 Monday 2nd March 26, with interviews to be held on 10th March 26 online.

Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.

The Role

We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.

Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.

You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.

Key Responsibilities

• Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
• Hold senior accountability for safeguarding governance, complaints and assurance frameworks
• Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
• Embed a culture of quality, learning and improvement across multi‑site services
• Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
• Use data, insight and digital systems to drive performance, manage risk and support innovation
• Act as the organisation’s senior lead with regulators, inspectors and professional bodies
• Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
• Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture

About You

You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.

Essential experience and qualifications include:

• Senior leadership experience within supported housing, homelessness or a closely related regulated sector
• Proven success leading multi‑site services and senior operational leaders
• Strong track record in quality improvement, safeguarding, compliance and inspection readiness
• Sound financial and commercial awareness, including managing significant budgets and resources
• Lean Six Sigma qualification
• Level 5 Safeguarding qualification
• Health & Safety qualification (IOSH Managing Safely or equivalent)

You will also bring:

• Strategic thinking with the ability to translate vision into practical delivery
• A collaborative, visible and approachable leadership style
• Integrity, humility and purpose in how you lead
• A commitment to co‑production, continuous learning and innovation
• Strong communication, influencing and relationship‑building skills

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £50,285 per annum

Hours: 32 hours per week

Location: Home Based with travel across sites in the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service    
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:   

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Want your fundraising to change lives, not just balance sheets?

The Friendly Food Club is looking for an ambitious, values-driven Fundraising & Partnerships Manager to grow income, build powerful partnerships, and help create healthier futures for families across Dorset and BCP.

The Friendly Food Club supports people from vulnerable groups and communities by building their cooking skills, confidence and resilience, to help break the cycle of food insecurity and low wellbeing.

This is a rare opportunity to help shape the future of an established and growing charity and deliver real-world impact every day.

This role is perfect for someone who:

• Is aligned with our values of care, good health, inclusion and community
• Brings empathy, energy and a people-first approach
• Has a friendly, creative, resilient and solutions-focused mindset
• It happy to get stuck in and involved at all levels of development and delivery
• Lives in Dorset or BCP areas who likes a mix of working from home and getting out and about.

The role will:

• Develop and deliver Friendly Food Club’s fundraising strategy to align with the charity’s priorities.
• Identify, build and steward strong, values-aligned long-term funding and partnership relationships.
• Write compelling and effective funding applications, proposals and impact reports
• Monitor income performance and report to the CEO and Board
• Represent Friendly Food Club externally as an ambassador for its mission and values

Apply now and help cook up healthier futures for thousands across Dorset.

If you want your work to truly matter — and to be part of a supportive, mission-led team — we’d love to hear from you.

Deadline 28 February 2026 | In person interviews mid-March 2026 | Start date: Flexible for the right person

Ready to take on a Project and Delivery Manager role where your work supports a meaningful cause?
 
This is a great opportunity to join a purpose-led organisation in the education and research space as a Project and Delivery Manager, supporting the delivery of important research projects that inform educational initiatives and improve outcomes for schools and learners.
 
This role would suit someone who enjoys planning, coordinating, and delivering complex projects, collaborating with a variety of stakeholders, and seeing tangible results from their organisational expertise.
If you have previous experience in project delivery and operations, particularly within a membership, non-profit, or education-focused setting -  this could be the role for you!
 
Role: Project and Delivery Manager
Organisation Type: Purpose-led education/research organisation
Salary/Rate: £24 per hour
Working Arrangements: Hybrid, 3.5 days per week, minimum with at least 50% of working days required to be on site.
Location: Slough / Thames Valley region
Employment Type: Temporary position
Duration: 3 Months approx.
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Project and Delivery Manager, you’ll play a central part in ensuring the smooth operational delivery of a portfolio of educational research projects, from surveys and trials to assessments and evaluations.
 
Your responsibilities will include:
 

• Planning, coordinating, and monitoring project timelines, budgets, and quality standards.
• Leading school recruitment and engagement activities to meet project targets.
• Preparing materials, correspondence, and project documentation.
• Supporting internal teams and external partners to ensure seamless project delivery.
• Training project staff, including coders, markers, and Test Administrators.
• Maintaining accurate records and ensuring data integrity across multiple systems.
• Managing external suppliers and delivery teams to meet project requirements.

 
About You:
 

• Degree-level education or equivalent experience.
• Experienced in supporting or managing projects within professional or non-profit settings.
• Comfortable working with large datasets and tracking multiple workstreams.
• Strong organisational, problem-solving, and communication skills.
• High attention to detail and ability to work independently while contributing to a team.
• Interest in research, education, or programme delivery.
• Experience with Microsoft 365 or project management platforms is desirable.

 
Why Apply?
 
Join a purpose-driven organisation where your work directly contributes to meaningful educational research.
Work on a variety of exciting projects with opportunities to develop and showcase your project management expertise.
Collaborate with a passionate and supportive team while building valuable experience in the non-profit and membership sector.
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged.
Apply now to be part of a dynamic, impact-driven team delivering high-quality research projects.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”.  We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team cover the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience
• IT provision expertise
• Knowledge of MS Intune

Please note this role is a 12 months fixed term contract.

Closing date for applications: 9:00 on Friday 27th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Zoe’s Place is seeking a Head of Fundraising to lead our team of fantastic fundraisers at the Middlesbrough Hospice. This position presents an excellent opportunity to join the Charity during a pivotal period in its development.

Zoe’s Place is unique, we are the only baby specific Hospices in the U.K., with hospices located in Middlesbrough and Coventry and strive to promote and maintain our commitment to the local communities in each area.

We’re incredibly proud of our hospices. We provide palliative, respite and end of life care to children aged 0 – 5 years old with life-limiting or life-threatening conditions.  With our team of specialist nurses offering 24-7 care and support, we’ve created a safe, caring and fun place, where parents know that their child will receive the best care possible - a home away from home.

The primary purpose of this position is to lead and manage the fundraising team, supporting income generation to successfully meet annual objectives. The individual in this role will oversee the strategic planning and execution of all fundraising initiatives at our Middlesbrough Hospice.  

The successful candidate for this position will demonstrate confidence, compassion, ambition, and strong organisational skills, along with the capacity for creative and strategic thinking. They should possess a genuine passion for their work, excel in independent tasks with minimal supervision, and have the ability to influence, motivate, and persuade others effectively.

Due to the nature of the position the post holder may need to work unsocial hours to meet the needs of the role.

Additional benefits:

• 5% salary employer pension contribution p/a.
• 27 days annual leave plus all statutory English bank holidays.
• Hospice closure between Christmas and New Year (annual leave allowance must be used).
• Mileage paid at 45p per mile for business miles.
• Free, on-site parking.
• Employee assistance programme and free counselling for employees and their family members (limited availability).
• Death in service benefit after six months of service.

Working Pattern: 0.6 FTE (happy to discuss flexible working arrangements)

Dates: May 2026 - June 2027 (14 months)

Location: Home-based from anywhere in the UK with frequent (around once per month) travel across the UK

Working requirements: Applicants must have the right to work within the UK

Deadline for applications: Friday 6th March

Interviews: 19th and 20th March via Zoom

Salary: £42-44k pro rata dependent on experience

Job Purpose

We are looking for a Research Programme Manager with a strong grounding in scientific research and expertise in grant management to take on a maternity cover within our small and tight-knit research team.

The role’s core responsibility will be to lead on the delivery of the Foundation’s translational grant funding schemes - our Catalyst Awards and Advancing Treatments Awards. The post holder will have a visible presence within the research community acting as an important point of contact between researchers, committee members (including people living with MND), peer reviewers and the charity.

They will be responsible for the successful delivery of a large portfolio of active projects by working closely with others in the team to ensure all awards are expertly administered, monitored, evaluated and reported against, ensuring the outputs are of the highest quality and supporting the charities activities. The post-holder will identify opportunities to communicate the progress or impact of the work we fund and work with the communications team to develop compelling communications for our supporters.

Key responsibilities

Grant Funding Programme

● Lead on the management of several grant funding schemes, as well as ad-hoc applications that come to the Foundation;

● Oversee the smooth running of application rounds, peer review and ensure that funding committees function in line with AMRC guidance;

● Be the main point of contact for the AMRC with regards to research management;

● Support the ongoing implementation and development of the Foundation’s Grant Management Software, Flexi-Grant, ensuring the research team are using the platform effectively;

● Manage project set-up including contracting, the development of detailed project plans, including go/no-go milestones and budgets;

● Work with the others in the team to oversee the research programme budget including planning, monitoring and forecasting; work with the Directors of Research and Finance to ensure that accurate research finance information is available for organisational budgeting and planning;

● Seek opportunities to improve the Foundation’s grant funding schemes to increase the number and quality of applications received year on year, ensuring funded projects support the delivery of the Foundation’s research strategy;

● Monitor any developments or innovations across the sector and implement changes to maintain a high-quality impactful research funding programme.

Project Portfolio

● Manage and oversee project delivery of the Foundation’s active project portfolio by:

○ Building and managing relationships with award holders and attending site visits;

○ Approving grant payments and managing the change process for any project amendments;

○ Ensuring project progress is effectively monitored and reported against;

○ Identifying opportunities for and approving any project communications.

● Work closely with others in the research team to implement an Impact Evaluation Framework, to evaluate the impact of the research we fund.

General Responsibilities

● Support the Director of Research to deliver the Foundation’s research strategy;

● Support more junior members of the team through training and mentoring;

● Contribute to the team being proactive and supportive, and working effectively and efficiently to achieve agreed objectives;

● Contribute to the development and maintenance of strong internal relationships across the charity, working specifically with the Fundraising Team to support income generation;

● Support the Director of Research in the development of updates for the Board of Trustees and other groups such as our Scientific Advisors;

● Keep updated with the latest scientific developments in the field, attend conferences and build strong relationships with MND experts and other relevant stakeholders;

● Represent the Foundation at external scientific meetings and conferences;

● Undertake other work as required by the Director of Research.

Skills and experience required:

● Educated to PhD level or with equivalent experience in a science subject relevant to MND;

● Experience of research management, including the management of grant schemes, preferably with experience of using Flexi-Grant;

● Experience of research communications, including the ability to disseminate complex scientific information and present it to non-technical audiences;

● Experience of liaising with senior individuals in a variety of organisations with an ability to create favourable working relationships;

● Proven project management skills, with the ability to manage multiple projects at the same time;

● A great communicator, with excellent written and oral skills and the ability to maintain relationships with a wide variety of individuals, including those within the Foundation, researchers and clinicians, relevant organisations and industry bodies, MND patients, and other MND charities;

● Self-motivated, proactive and able to work using own initiative;

● Organised, with a proven ability to successfully manage a broad spectrum of tasks, deadlines and individuals;

● Motivated to make a real difference for those living with MND.

Head of Programme Operations

Contract: Permanent, Full Time

Location: The role can be based in London, United Kingdom, Abuja, Nigeria or Kigali, Rwanda, subject to right to work eligibility in the respective countries.

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.

• UK: £68,000 - £74,000 per year with excellent benefits.
• Nigeria: NGN 64,968,462 – NGN 90,955,847 per year with excellent benefits. 
• Rwanda: RWF 73,661,730- RWF 89,738,798 per year with excellent benefits. 

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The Programme Operations team sits within WaterAid UK’s International Programmes Department (IPD), operating in 17 countries in Africa and Asia. The team is a diverse and motivated group of 14+ people made up of planning, monitoring, evaluation and reporting (PMER), project design and management, and programme systems specialists. They support global operational excellence, PMER, risk management, donor compliance and performance assurance across WaterAid UK’s country and regional programmes. Working in partnership with regional and country leadership teams, the function provides technical oversight, systems development and operational support to strengthen programme delivery and organisational accountability.

About the Role

The Head of Programme Operations leads the development, implementation and continuous improvement of WaterAid’s international programme operations framework. The role provides strategic and operational leadership across programme operations, business management, systems, risk and compliance.

Key responsibilities include overseeing IPD business management processes, supporting financial planning and performance reporting, acting as a delegated focal point for operational risk, and providing senior troubleshooting support on complex operational and management challenges.

The role works in close partnership with Programme Funding to ensure operational readiness for new donor opportunities and effective grant start-up and close-out. It also leads operational assurance processes, strengthens compliance with donor and organisational requirements, and supports capacity strengthening across regional and country teams.

In this role, you will:

• Provide Programme Operations Leadership
• Lead IPD Business Management and Support
• Drive Collaboration, Risk and Performance
• Oversee Systems, Compliance and Assurance
• Lead Capacity Strengthening and Support

To be successful, you’ll need:

• Proven experience in managing or overseeing large scale international programme operations in the INGO or development sector.
• Strong understanding of operational systems (finance, procurement, logistics, compliance) in multi country environments.
• Excellent relevant IT skills, primarily Microsoft Office (Outlook, Excel, PowerPoint and Word), but specifically relevant data systems that support high quality planning, monitoring and reporting.
• Experience of leading, managing and motivating others and driving change.
• Strong leadership and influencing skills, with the ability to build relationships and drive organisational change collaboratively.
• Experience working in complex matrix structures across multiple cultures.
• Strong analytical, problem solving and systems thinking capabilities.
• Demonstrated knowledge of donor compliance and grant management processes.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Desirable:

• Experience in WASH, public health or community development sectors.
• Experience working with restricted and unrestricted funding portfolios.
• Relevant university degree or equivalent professional experience.
• Familiarity with WaterAid UK’s operating model and countries of operation.

Closing date: Applications will close 12:00 PM UK time on 3rd March 2026.   

How to Apply: Click Apply to answer the pre-screening questions upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are

determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Location: Enfield/Hybrid

Salary: £30,671 - £33,438 per annum (Qualified)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st January 2027)

Closing Date: Monday 2nd March 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Independent Domestic Violence Advocate (IDVA) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Enfield SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Enfield. An exciting opportunity has arisen in this busy team for an IDVA.

About the Role

The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as requiring crisis intervention, advice, advocacy and onward referral where appropriate. You will contribute to the MARAC process working alongside partner agencies.

About You

We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a can-do approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role as necessary.

Successful applicants will have in-depth knowledge of domestic abuse, and its impact on service users and their children. You will have experience in crisis risk management and safety planning. Experience working within safeguarding procedures is essential as it needs to promote a strong partnership approach to service provision.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.