Finance and commercial services director jobs

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

CEO

Are you passionate about helping older people to live well in later life? Do you also have the strategic skills and operational experience to make a real difference at our charity as CEO? Then we'd love to hear from you.

This is a great opportunity to use your senior leadership experience to support the local community. You'll have the ability to recognise the needs and opportunities to develop the range of services we offer as well as the commercial acumen to ensure the financial sustainability of our charity. 

So, if you are a visionary and practical leader, ready to contribute to the next phase of our journey, we want to learn more about you.

Position: CEO

Location: Sutton SM1 4LE (Flexible working possible with a minimum of three days in the office. A four-day week would be considered for the right candidate) 

Hours: Full-time (35hrs/week),

Salary: £65,000 - £70,000 per annum

Duration: Permanent

Closing Date: Monday 2nd March

What matters?

Join an organisation whose vision is of a Sutton where every older person lives well, feeling connected and valued with the confidence and support they need to thrive. The mission is to ensure that later life is lived with dignity, purpose, and independence.

The team champion positive ageing, promote mental well-being, and advocate for change where needed. They celebrate the diverse cultures, communities and environments that make up society.

Values live at the heart of everything. They form part of the culture, shaping the organisation and staff and volunteers:

• compassionate
• generous
• honest
• resourceful
• respectful
• united
• local

If you join the team

You’ll be part of a charity that supports its staff and volunteers to develop professionally and to learn new skills. You can enjoy an open and participative working environment, and as CEO, you’ll encourage this.

You will have a dedicated and experienced support network which includes the Board Chair, and a strong senior management team. We want you to bring inspiring and compassionate leadership, building success in a positive and inclusive organisational culture.

Joining here means a commitment to advancing the mission of the charity and making a lasting impact on the well-being of the older community. You’ll also maintain focus and a sense of humour amidst significant plate-spinning!

Join a flexible employer that pride itself on being a family and carer-friendly workplace.

What we are looking for

We need the CEO to be resilient, flexible and adaptable. This approach will influence and develop external partnerships, growing the organisation’s income and reputation.

We are particularly seeking someone to:

• shape the ongoing AUKS organisational strategy and be involved in its delivery to ensure success and sustainability
• support the Board in delivering its charitable objectives efficiently and effectively
• champion equity, diversity and inclusion, understanding the demographic needs of local older people
• maximise efficient use of all AUKS’ human, financial and other resources.

The Organisations

Join an independent charity dedicated to helping older people in the community to live well in later life. By providing vital information, expert advice and practical support, this work enables older people to make informed decisions on finances, health and care.

Other areas of experience may include CEO, Chief Exec, Chief Executive Officer, COO, CFO, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Job Description

Job Title: Fundraiser - Volunteer Board Fundraising

Directorate: Engagement & Fundraising (Philanthropy & Partnerships)

Team/Department: Volunteer Board Fundraising (Supporter Led Fundraising)

Location: Wales (home based or hybrid)

Salary: £31,171 - £36,631 dependent on experience

Date last amended: January 2026

Context and Background

The NSPCC relies on voluntary income for the majority of its work to keep children safe,

prevent abuse and ensure every child has a voice. To secure long -term sustainability, the

charity has reshaped how it engages supporters through the Engagement and Fun draising

Directorate. Within this, the Philanthropy and Partnerships Department brings together

high -value audiences and supporter -led income. The Volunteer Board Fundraising team

leads income generation through regional and national volunteer boards , volunteer -led

fundraising initiatives and delivery of special events through our high value event

committees . These activities play a vital role in maximising sustainable income, engaging

senior volunteers, and supporting long -term supporter relationships.

The volunteer boards are made up of influential and successful senior stakeholders who feel

passionately about the NSPCC and volunteer their time to help the NSPCC generate income

and awareness. They employ a range of fundraising techniques to reach their goals focus being to use their networks and influence to secure income generating opportunities

via events, corporate partnerships and major gifts from individuals.

– their

This role will support , and lead the growth and development of, the s uccessful Wales

Fundraising Board which has been established for over 25 year s, initially as the NSPCC Full

Stop Appeal Board for Wales. The board has helped to lead and organise balls and dinners ,

overseas fundraising challenges and a variety of events in Wales and the rest of the UK. The

board’s ‘Building Brighter Futures’ appeal secured funding to build the NSPCC’s d edicated

Wales hub in Cardiff , Diane Engelhardt House , opened in 2010. The key focus of the current

board is to support the raising of over £1m annually from a range of supporter audiences

and promote the NSPCC across Wales by organising events (both fundraising and

engagement), establishing new contacts - primarily high net worth individuals and corporate

partners - and supporting the delivery of NSPCC services including recruitment of

volunteers and supporting access to NSPCC services.The team works closely with colleagues in Philanthropy and Partnerships (corporate

partnerships , major gifts, trusts and statutory ), Public Engagement (marketing, brand,

digital), and Fundraising Operations (data, compliance, finance, procurement) to ensure

volunteer fundraising is integrated into supporter journeys, delivers excellent experiences,

and achieves strong ROI.

The role of the Fundraiser is to cultivate and steward key relationships and deliver special

projects across the volunteer board and their network to deliver against annual income

plans .

Job purpose

• To contribute towards the delivery of sustainable income through the Wales

Fundraising Board

• To contribute towards the delivery of annual income and engagement plans,

ensuring volunteer activity is high -quality, compliant, and supporter -centric

• Build and manage relationships with senior volunteers and board members,

maximising long -term support and value

• Provide operational support and management of volunteer partnerships & projects

Key relationships - Internal

• Member of the Volunteer Board Fundraising team

• Reports to a Fundraising Manager, Volunteer Board Fundraising

• Works with colleagues across Philanthropy & Partnerships, including Corporate

Partnerships, Major Gifts , Trusts and Statutory and Supporter Relationship

Fundraising.

• Member of the Wales Leadership Group, supporting the Assistant Director for

Wales and other Wales -based colleague s and teams.

• Collaborates with Public Engagement (marketing, brand, digital) to support

volunteer fundraising campaigns and engagement

• Works with Fundraising Operations (data, compliance, finance, procurement) to

ensure processes are efficient and compliant

Key relationships - External

• Volunteer board chair, members and regional ambassadors including Wales

Fundraising Board members and senior advocates

• NSPCC’s Trustee for Wales

• Senior supporters and networks (individuals and organisations ) engaged through

volunteer -led activity

• Agencies, venues and suppliers supporting volunteer fundraising

• External peers and networks within the volunteer fundraising secto rMain duties and responsibilities

Contributing to Volunteer Partnerships Strategy and Income

• Contribute to the delivery of the Volunteer Partnerships annual business plan to

maximise net income and long -term value through the volunteer boards

• Support the Wales Fundraising Board and their networks , ensuring their fundraising

and engagement delivers sustainable income and long -term value

• Lead on delivery of specific fundraising projects .

• Support a portfolio of fundraising and stewardship events led by the Wales

Fundraising Board to engage with new and existing supporters both in and outside

of Wales.

• Contribute to KPIs for income, supporter experience and ROI, addressing risks and

identifying opportunities for growth

• Lead on the delivery of business cases for new volunteer -led initiatives by the Wales

Fundraising Board

Managing Volunteer Relationships

• Steward senior volunteers and board members, ensuring they feel supported,

inspired and connected to the NSPCC’s mission

• Provide tools, resources and guidance to volunteers to support their fundraising

and advocacy

• C arry out research through a range of sources, to contribute to proposals, donor

strategies and fundraising communications.

• Develop and create engaging materials for external audiences

• Ensure compliance with NSPCC policies, fundraising regulations and best practice

in all volunteer -led activity

Collaboration and Centre of Excellence

• Act as a centre of expertise for volunteer -led fundraising across the NSPCC

• Collaborate with colleagues across Engagement & Fundraising to embed volunteer

fundraising within wider supporter journeys and campaigns

Budgeting , Finance and Evaluation

• Contribute to the budgets for volunteer fundraising activity, whilst supporting the

Fundraising Manager to accurately monitor income and expenditure

• With the support of the Fundraising Manager , ensure accurate data capture and

reporting

• To provide financial administrative assistance to budget holders, including

processing invoices, placing orders, undertaking financial analysis, cash handling

and banking in line with NSPCC policies and procedures.Responsibilities for all Staff within the Income Generation

directorate

• To update databases and supporter information systems as directed, in line with

Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the Directorate and

wider NSPCC activities.

• To adhere to all the NSPCC’s standards, policies and procedures.

• To evidence an understanding of and commitment to the NSPCC’s values and

behaviours.

• To maintain an awareness of and comply with data protection regulations and

internal data protection policies.

• To be responsible for personal learning and development, to support the learning

and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be proactive in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures

• To take personal responsibility for keeping up to date with NSPCC work to

end cruelty to children, including securing updates on project and service developm

ents and general NSPCC news

• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Experience of building effective relationships through face to face interactions with

existing and new high -level individuals and/or organisations, leading to securing

fundraising income via long -term partnerships.

2. Commercially minded; ability to apply commercial knowledge and understanding to

fundraising partnerships ensuring that NSPCC activity has a competitive edge in

the market place. NSPCC fundraising activity must be appealing and commercially

viable.

3. Exceptional project management skills; ability to see a project through from start to

finish, reaching a desired income target. Must have meticulous planning skills and

show great attention to detail. Must be self -motivated and highly proactive.

4. Target driven with proven financial management and reporting skills, including

accurate budgeting and contingency planning. A track record of achieving financial

and departmental objectives.5. Knowledge of corporate social responsibility and individual philanthropic

motivations and current trends in high value and corporate fundraising across the

UK.

6. Excellent written and verbal communication skills to deliver fundraising pitches,

ideas and project updates to a range of audiences in a clear, inspiring and confident

way.

7. Able to work harmoniously with internal colleagues across teams to achieve joint

objectives. Working collaboratively; demonstrating an understanding of other

team’s goals and priorities. Able to negotiate successfully with others to achieve a

desired outco me.

8. Ability to organise and plan own work, juggle competing demands, manage projects

and establish clear timelines and priorities in order to meet agreed objectives.

9. Proven ability to demonstrate initiative and creativity.

10. Experience of provided.

a fundraising CRM package is desirable but not essential; training

The ability to engage this role .

in communications using the Welsh language is also desirable in

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and

thorough process of obtaining, collating, analysing and evaluating information from and

about candidates to ensure that all persons appointed are suitable to work with children and adults.

our

The recruitment and selection of our people will be conducted in a professional, timely

and responsive manner and in compliance with current employment legislation, and

relevant safeguarding legislation and statutory guidance .Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

selection process should ensure the identification of the person best suited to the

role and th e organisation .

• C ommitted to diversity and equality of opportunity and will interview all applicants

(internal and external) who self -declare at application as having a disability and who

meet the minimum requirements in the person specification of the vacancy they are

app lying for.

• We will make reasonable adjustments at all stages of the recruitment process in

order to enable successful candidates who declare disabilities to start working or

volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining

the organisation will have ongoing risk assessments to ensure their role and

activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

Corporate Partnerships Lead

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Corporate Partnerships Lead

Full Time/Permanent

Location: Hybrid working with a minimum of 1 day per week in our London office (Farringdon)

Hours: 35 hours per week

Salary:£51k - £55k (dependent upon experience)

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 
About Us 

This is a fantastic opportunity to join a team of over 1,400 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.  

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes). 

Job Summary 

St John Ambulance is entering an exciting new chapter. As we launch our ambitious three-year strategy, our goal is clear: to grow the power of first aid by 2028 by teaching more people life-saving skills and delivering expert care when it matters most.

This is a pivotal opportunity to lead and shape our Corporate Partnerships function at a time of significant growth potential. You will drive new business activity, develop compelling funding propositions, and secure income-led, multi-year partnerships that deliver meaningful impact for both St John and our corporate partners.

Leading a team of three, you will set clear strategic direction, build a strong prospect pipeline, and drive sustainable income growth. You’ll also strengthen and expand existing partnerships, maximise cross-selling opportunities, and collaborate across the organisation to develop values-aligned partnerships that generate both income and brand value.

We’re looking for a confident, strategic partnership professional with a proven track record of identifying, securing and managing corporate partnerships of varying scale. You’ll bring excellent communication and presentation skills, commercial insight, and a proactive, collaborative approach. Passionate about impact, you’ll play a key role within our fundraising, brand and communications team helping to build a high-performing culture and deliver against ambitious financial targets while advancing our mission to put first aid at the heart of every community.

About You 

You’re a strategic and commercially minded partnership professional with a proven track record of securing and growing high-value corporate partnerships. You know how to turn insight into compelling propositions and win new business that drives sustainable income growth.

You bring experience of leading or supporting teams to perform at their best, creating a culture of ambition, accountability and collaboration. Confident managing budgets and income targets, you use data and insight to inform decisions and maximise performance.

An excellent communicator and relationship builder, you’re comfortable influencing and pitching to senior stakeholders and negotiating win–win partnerships. Highly organised and self-motivated, you manage competing priorities effectively and understand fundraising best practice and regulatory requirements.

You lead with compassion and emotional intelligence, are open to feedback, and role model a values-driven approach aligned with our HEART values.

It would be great if you also have:

• Experience working within the charity sector
• Experience engaging senior leaders such as Directors, Trustees or CEOs
• A degree/L7 qualification (or equivalent experience)
• Up-to-date knowledge of corporate partnership and social impact trends

About the Role 

• Provide strong, values-led leadership to build a high-performing Corporate Partnerships team, fostering collaboration, inclusivity, ambition and excellence.
• Set clear objectives, KPIs and development plans; support, motivate and hold the team accountable to deliver annual income targets.
• Develop and deliver an ambitious corporate partnerships strategy focused on securing high-value new business while retaining and growing existing partnerships.
• Build and oversee a well-researched, strategically aligned prospect pipeline to drive sustainable income growth.
• Lead the creation of compelling, creative and commercially driven partnership propositions, proposals and pitches.
• Collaborate across fundraising, brand, communications, operations, finance and regional teams to maximise partnership opportunities and ensure integrated delivery.
• Oversee budgeting, forecasting, income monitoring and performance reporting, using insight to inform strategy and manage risk.
• Ensure strong governance and compliance, including due diligence, accurate CRM data management, regulatory adherence and high-quality impact and financial reporting to funders and senior stakeholders.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.   At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.    

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

This is an exciting time for the Trust as we are in the second year of our ambitious NLHF funded activity plan.  You will be providing support for the volunteer journey from recruitment and onboarding, to role support across all areas of volunteer activity in the park.

This role will be key to supporting the ongoing development of our volunteering programme and ensuring that the correct processes are followed, volunteers and schools/learning groups have the information they need, resourcing is at appropriate levels and rooms, and equipment is booked as needed. 

You will work as part of the Content, Learning and Engagement team, line managed by the Senior Volunteering Manager.

The role is offered on a one-year fixed term contract with Crystal Palace Park Trust. Any extension is subject to funding.

This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and the London Borough of Bromley.