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The Women's Centre Cornwall, Bodmin, Cornwall (On-site)
£34,034 per year
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Page 6 of 19
Bodmin, Cornwall (On-site) 2739.42 miles
£34,034 per year
Full-time
Permanent
Job description

The Women’s Centre Cornwall (TWCC) has grown from its early roots as a Rape Crisis Centre into an innovative, award-winning feminist organisation which provides a wide range of services for women and girls in our communities. Our work with survivors of sexual and domestic violence is our core specialism as we believe that there can be no real gender equality without a complete cessation of violence against women. In addition, we provide community-based activities across Cornwall and support women ex-offenders across Cornwall, Devon, Dorset and HMP Eastwood Park in Gloucestershire.

 PURPOSE

We are looking for an experienced Support Service Manager make the very best use of our resources and ensure the delivery of dynamic, flexible and innovative trauma-informed support services to women and girls who have experienced sexual and/or domestic abuse. The successful candidate will be responsible for nurturing the team of Coordinators and Team Leaders to provide innovative and creative approaches to delivering best outcomes for survivors, as well as supporting the team in their own individual and professional development. Responsible for the development of new services as well as embedding best practice across all projects, the role will oversee data collection across the services and contribute to the delivery of TWCC OCN accredited training to staff and volunteer as well as external/partner organisations.

RESPONSIBILITIES

  • Ensure that all women accessing TWCC Support Services receive a high quality, trauma informed service that meets their needs
  • To work closely with the Finance Manager and Head of Services to manage multiple funding streams.
  • Explore and implement innovative strategies to ensure equitable access to support services for individuals on the waiting list, while creatively managing and reducing waiting times to enhance overall service efficiency.
  • Build and lead an effective and motivated team, promoting a culture of empowerment, continuous improvement and trauma-informed care
  • Oversee effective management of the waiting list and find ways to manage effectively by improving existing systems and procedures
  • Act as a Safeguarding Lead for the organisation, leading on Safeguarding  compliance amongst the Support Services team, take safeguarding decision and support Team Leaders and Coordinators in safeguarding situations as well other members of the organisation
  • Work within TWCC guidelines to ensure the trauma informed support services are safe, effective, responsive and ethical for all women accessing support services
  • Support continued development of a positive data culture within the organisation, ensuring data collection is of a high standard across the projects and matches the requirements of funders and commissioners
  • Completion of internal and external reports including narratives, case studies and data analysis
  • Working closely with the CEO and Development Manager to identify and secure additional funding
  • Leading service and intervention implementations and transformations, scaling up or down as required
  • Working closely with Impact Manager to fully analyse the effectiveness of interventions for different cohorts of women and girls in line with our commitment to Equity, Diversity, Inclusion and Belonging (EDIB).
  • To support the volunteering function of the organisation, its development and continued involvement in services
  • To champion Lived Experience voices within the Specialist Support Service and ensure the continued development of comprehensive progression pathways for women and girls with lived experience.
  • Leading on implementation of agreed annual service development plans within the service including EDIB objectives
  • Represent the service at key operational and strategic meetings, locally, regionally and nationally
  • Leading effective partnership working including referral pathways and managing sub-contractors and working with lead partners
  • Ensuring that the service upholds very high standards of confidentiality and is fully compliant with all GDPR requirements

This role will be hybrid working, with time split between the Bodmin office and home.

TWCC values diversity and welcomes applicants from all sections of the community, especially from groups with a protected characteristic such as black and minoritised women, who are currently under-represented at TWCC.

 TWCC are a Disability Confident employer and our premises are fully wheelchair accessible.

 This post is open to women only in accordance with the Equality Act 2010, Schedule 9, Part 1

Posted by
The Women's Centre Cornwall View profile Company size Size: 21 - 50

Our vision is a world in which women and girls are safe, respected and empowered to fulfil their potential free from violence, inequality & oppression

Posted on: 10 May 2024
Closing date: 28 May 2024 at 09:00
Tags: Social Care/Development,Management,Volunteer Management,Support Worker

The client requests no contact from agencies or media sales.