Full-Time Database Administrator Jobs
About The Elders
The Elders was founded by Nelson Mandela in 2007 as an independent group of global leaders working for peace, justice, human rights and a sustainable planet. There are 12 active Elders from Africa, Asia-Pacific, Europe, Latin America, and the Middle East. The group has been chaired since 2018 by Mary Robinson, former President of Ireland and United Nations High Commissioner for Human Rights. Previous chairs were Desmond Tutu and Kofi Annan.
The Elders operate through private diplomacy and public advocacy; they use their experience, influence and access to heads of state and government to engage politically, and their connections to civil society to stand in solidarity with the most vulnerable people and communities.
Role Overview
Working closely with the Deputy Director (Operations) [DDO] and line managed by the Operations Manager [OM], the Operations Officer contributes to the work of the Operations team, sitting within the larger Corporate Services team. This role involves supporting the planning, and organisation of all operational and logistical elements of Elders’ meetings, trips and events, as well as supporting the secretariat’s information technology infrastructure, system security and technical capacity, and the facilitation of knowledge management.
Person Specification
Experience
- Excellent written and verbal communication skills, including fluency in written and spoken English.
- Proficiency in Microsoft Office 365. Experience in managing IT and telecoms systems is desirable.
- Experience with providing logistical support for events and/or individuals desirable.
- High level of organisational and administrative skills, attention to detail, ability to problem solve and adapt quickly.
Person Qualities
· Flexible, happy to work in a dynamic environment where priorities and plans may change unexpectedly, and able to remain calm under pressure.
· Initiative, confidence and willingness to accept responsibility.
Behavioural
· A strong personal commitment to the mission and values of The Elders.
· A flexible style and willingness to work in a small, collaborative team.
· Ability to develop effective working relationships with sensitivity and respect.
· This role may require some international travel, in exceptional circumstances. You may be required to attend staff or Elders events in the UK from time to time.
Main Duties and Responsibilities:
Logistics and Events
In consultation with the DDO and OM:
· Assist with practical and logistical support to the Elders, Advisory Council, team members and others for Elders’ meetings, travel and events.
· Supporting external communication in preparation of logistics/travel for meetings, international visits, events and online meetings, where required.
· Support research, including site visits, in preparation for The Elders’ visits, meetings and events, create reports and make recommendations to the DDO and SMT.
· Assist with the production of necessary health, security and travel briefings and/or protocols for staff, Elders and Advisory Council for all meetings, visits and events.
· Support post-event work including recording contact details and sending formal correspondence, as required.
· Occasional engagement with international entities including embassies, government offices and external partners to arrange appropriate logistics/protocol/security measures for Elders travel, where required.
· Assist with the preparation of necessary insurance, health, security, and safety measures and precautions during Elders’ meetings, visits and events, where required
Information Technology
In consultation with the DDO and OM:
· Support the organisational management of technology including: systems architecture, asset and CRM databases, ensuring adequate IT systems, polices and protocols to ensure the various organisational archiving policies and protocols are adhered to.
· Work with the IT support companies and other suppliers, consultants, and partner organisations as required to fulfil the management of day-to-day operations;
· Provide day-to-day IT and systems support to the London Secretariat office.
· Encourage and facilitate team wide usage of knowledge-based tools and applications, providing instructional training where required.
Executive Support
· Provide some diary support for the CEO to schedule external meetings once a meeting has been agreed in principle.
Other
· Other duties as required.
Working at The Elders
We operate a hybrid working policy, with a high degree of flexibility for staff. We ask staff to attend the office based on need, not a quota of days. We believe there are certain activities that are best conducted in person and also hold monthly “in days” when the whole team comes together. Additionally, some roles involve international travel, the timing of which is usually decided by Elders’ commitments. Aside from these obligations, staff are free to choose the balance between working remotely and working in the office that suits them best. We are based close to Green Park station in London, in a newly refurbished office.
Salary will be in the £29,600 -32,000 per annum range, depending on experience.
In addition to a competitive salary we offer the following benefits:
• Private pension scheme with 10% employer contributions
• Optional private medical and dental insurance
• Group life assurance equivalent to 5 x annual salary
• 28 days of paid annual leave (with 3 of these days on stipulated dates between the Christmas/New Year holidays) plus all UK bank holidays and public holidays
•Enhanced parental leave
To apply, please send an up-to-date CV and a covering letter (maximum 2 pages) setting out why you want the role and are suitable for it. Applications close at 23.59 on Monday 1st July 2024. Shortlisted candidates will be invited for interview w/b 8th July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic and self-motivated individual to join our friendly publishing team at the British Ecological Society (BES) and support the team in the general running of the BES’ portfolio of ecology journals.
You’ll be looking to build a career in scientific publishing and be eager to learn from a team of internal colleagues and external academic editors. You’ll enjoy staying on top of a range of tasks and be great at working independently and as part of a busy team. You’ll have excellent attention to detail and be effective, friendly, and customer-oriented in your email communications.
The successful candidate will become part of a team seeking to excite and inspire our various audiences in ecology at a time when our science has never been more relevant for society.
Working across the BES journal portfolio, the Publishing Assistant will:
- Check in new submissions of scientific papers to ensure that manuscripts are complete and authors have adhered to journal policies before passing manuscripts on to Editors for content evaluation
- In collaboration with the editorial team, monitor progress on manuscripts in the submission system to identify and help resolve potential bottlenecks in peer review
- Assist in managing the journal inboxes, dealing with straightforward manuscript-related messages from authors, reviewers and external editors
- Ensure that accurate records are maintained in the submission system on the processing of all manuscripts
- Carry out post-acceptance checks on manuscripts and liaise with production team when requested, particularly during periods of annual leave for editorial office colleagues
- Assist in regular performance statistics reporting across the journal portfolio
- The post holder will also have some opportunity to learn about other aspects of editorial office management, including journal development and marketing and support promotion of articles via social media accounts and press releases
For more details about this role, please download the role specification and job pack.
The vacancy will close once we have received a sufficient number of strong applications and interviews will be held as applications are received.
We are working towards a world inspired by #Ecology in which nature and people thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)
Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.
We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey. You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing. We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
Job title – Employment Specialists (multiple openings across primary and secondary care)
Salary - £29,432 – £32,760
Responsible to – Team Leader
Location – Barnet, Brent, Ealing, Harrow, Hounslow, Hillingdon, Hammersmith & Fulham and Haringey.
Contract – Permanent, full time
JOB PURPOSE
To inspire people with mental health conditions to progress, and to gain and sustain paid employment. Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).
Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.
To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.
All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.
Responsibilities and Duties
1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.
2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.
3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.
4. Build a constant flow of referrals to ensure a dynamic caseload.
5. Conduct weekly employer engagement activity in line with IPS Fidelity.
6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.
7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.
8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.
9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.
10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.
11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.
12. Update and maintain NHS database (IAPTus).
13. Receive regular supervision and training to meet individual, team and organization’s needs.
14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
16. Perform other tasks as required by your manager.
PERSON SPECIFICATION
Essential Knowledge, Skills and Abilities we will shortlist you on.
We are also interested in transferable skills and experience which could support your attributes in these areas.
· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.
· Knowledge and experience of working in a health or social care setting.
· Able to present confidently to external stakeholders and partners at various levels.
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).
· Experience of effective diary management, prioritising tasks and working to tight deadlines.
· Proven ability to work effectively and be accountable in an outcome-driven environment.
· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.
· Excellent computer skills including ability to utilise database and Microsoft packages.
· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.
· Willingness to travel in designated London Borough.
· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
Desirable Experience and Skills
· Experience working in an IPS or employment and disability service.
· Experience working in a mental health setting.
Attitudes
· Positive, professional, and self-motivated
· Dynamic personality, confident engaging with a range of stakeholders to promote the service.
· Strong belief in the value of employment in supporting good mental health.
· Empathetic and person centred.
· Committed to equality of opportunity and diversity.
· Open to feedback and proactive in addressing self-development.
· Proactive in managing one’s own health and wellbeing.
ABOUT TWINING ENTERPRISE
Who we are
Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer. Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.
We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year. Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.
How we work
Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention. IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.
Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Signalise Co-op Booking Coordinator
Friendly, professional, enthusiastic and dedicated to social values? We need you!
£23,400 - 25,900k per annum (pro rata) depending on experience (plus London weighting if applicable).
30 - 37.5 hours Monday - Friday, with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours). Home based with quarterly face-to-face team meetings and occassional office visits. We are looking for someone who can ideally work 5 days per week but will consider 4 days for the right candidate.
Signalise is a platform co-op providing British Sign Language (BSL) Interpreters. We have an exciting opportunity for a Coordinator to join our dynamic and supportive team. You will work closely with our Communication Services Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities will include coordinating the provision of communication professionals for Deaf/Hard of Hearing people across the North West for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc). Accepting and making calls. Dealing with bookings and general enquiries in a fast-paced environment. Supporting marketing and business development and communicating to members and external stakeholders. Supporting other staff where necessary.
Requirements:
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Excellent customer service skills and comfortable in a client-facing role
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Strong organisational skills and attention to detail
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Ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively
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Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
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Excellent communication skills (written and verbal)
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Ability to follow processes and develop these where needed
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Problem solving skills and the ability to think outside the box
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Ability to work autonomously, yet with full support from management
Desirable:
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Knowledge of BSL interpreting and other communication support provisions e.g. lip speaker, deafblind interpreting communication support
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BSL skills to level 3
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Understanding of Deaf community members communication needs
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Understanding of Deaf culture
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Experience of co-operatives
Our co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. As an employee you can become a member and have a say in how the business is run. We are keen to receive applications from members of the Deaf community. Annual leave is 30 days (including public holidays) with an additional day off for your birthday!
Location: mainly home-based/remote with occasional visits to the office and events to attend.
Additional requirements:
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You must have a private place to work due to dealing with sensitive information
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You must have a stable internet connection
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You must have the right to work in the UK
Interviews can be held in BSL for candidates who are Deaf. Please apply for Access to Work and let us know if you need support.
Providing communication professionals to services and Deaf people to improve access and standards using technology in our community-owned business.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
Company Description
We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.
Team
ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.
Position
What you’ll do (key responsibilities)
The Research Intern will primarily support the Senior Research Manager in updating, maintaining, and further developing a database tracking climate-related commitments made by the largest European banks. The commitments that we currently track include banks’ fossil fuel policies and emission reduction targets. The banking tracker is a critical source of information with multiple use cases: data collection for the banking survey and other research reports, engagement with banks and investors, and ability to respond quickly to announcements and media queries. The banking tracker was initially developed in 2021 to address specific research-related needs but has rapidly grown in size, in line with the scope of our banking research. Its use cases have also evolved in line with campaigning activities, and researchers aim to update it on an ongoing basis (e.g. when a bank makes a new commitment). Maintaining the database mobilises significant resources and further developments are needed to unlock the intended efficiencies and economies of scale across various use cases. The database is currently hosted in Excel and we are exploring alternative database management systems. The Research Intern will primarily support this effort during a 12-month internship.
In close collaboration with banking researchers, the Research Intern will contribute to the following tasks:
- Streamlining the structure of our internalbanking tracker (currently in Excel) and data collection process to ensure updates are made in a consistent manner across banks and themes (e.g. decarbonisation targets, sector policies such as fossil fuel policies).
- Developing our banking tracker to include new research themes (e.g. green finance targets).
- Integrating our banking tracker into the research process for banking surveys, ensuring that data can feed into survey questionnaires and scoring sheets.
- Strengthening the environment and infrastructure of the database to address performance issues and minimise operational errors.
- Reviewing banks’ sustainability disclosures and updating the banking tracker accordingly.
We are keen for the Research Intern to get exposure to all areas of ShareAction’s banks workstream. Depending on the team needs, the intern might be asked to:
- Support the Senior Campaigns Officer review resolutions paperwork.
- Contribute to the development of research positions that will inform the contents of our next banking survey and the more systematic consideration of climate justice concerns into our work.
- Provide ad-hoc admin and team support.
Requirements
What you’ll bring to the team
Essential
- Strong interest in climate change, sustainability, and/or the role of the financial system in addressing these issues.
- Strong interest in data analytics and/or data management.
- Proficiency in using Microsoft Excel and comfortable using common features of Microsoft Outlook and Microsoft Word.
- Attention to detail and a commitment to accuracy.
- Good communication skills, both written and verbal.
- Team player willing to support and learn from colleagues.
Desirable
- Experience using data management software or programming languages (e.g., SQL, Python) or willingness to quickly expand on foundational knowledge.
- High-level understanding of products and services offered by banks to retail and corporate clients.
What we will do for you
Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.
ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.
- You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
- You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
- You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
- You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
- We have yearly objective setting to ensure that you are receiving the support you require.
- All our roles are subject to a settling in period which will give you very supportive start to your journey with us.
Other information
Contract type: 12-month fixed contract
Who it reports to: Senior Research Manager
Salary: £23,933 + 8% pension contribution
Deadline for applications: 9am on Monday 24th June
Interview dates: The first round of interviews will take place from 8th to 11th July. The second round of interviews will take place from 24th to 26th July. We are willing to demonstrate flexibility for the right candidate. Any offer is subject to funding being secured.
ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.
We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).
Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.
ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.
Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.
Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 28 June 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Results UK Job Description: Parliamentary Advocacy Coordinator (Education)
Key terms and conditions
Salary: £27,770
Contract type: 1 year
Hours: Full time - 35 hours per week
Holidays: 25 days plus bank holidays. Staff additionally get a day off on their birthday and our office is closed between Christmas and New Year.
Pension: Employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary.
Benefits: Cycle scheme, interest free travel card loan and Employee Access Programme
Line Manager: Senior Policy & Parliamentary Advocacy Officer (Education)
Location: Results UK works hybridly with most staff coming into the office 2 days a week but other working patterns are possible. Our office is in Millbank Tower, London, SW1P 4QP.
Starting date: This role is available from 1st July 2024.
About Results UK
Results’ mission is to work with others to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.
Internationally, we work with Results organisations in the US, Canada, Australia and Japan, and in education we work with partners through the Global Campaign for Education, the Foundational Learning Hub, and the Privatisation in Education and Human Rights Consortium. Results UK believes the building blocks of the end of poverty can be most simply articulated as “health, education, economic opportunities, and citizen voice”. These are the things that all people, wherever they live, need and have a right to.
Across all our issues, our aims are to mobilise resources, change policy, and create the public and political will that will bring about change.
About the International Parliamentary Network for Education
The International Parliamentary Network for Education (IPNEd) helps mobilise the political leadership necessary to accelerate quality education for all.
The Network consists of parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - through increasing the funding, access and equity of education globally.
At IPNEd, we support parliamentarians to work individually and in partnership with other members of parliament to accelerate the achievement of SDG 4..
The IPNEd Secretariat is hosted by Results UK.
The Secretariat acts independently and reports to the Network’s Global Executive Committee, all of whom are parliamentarians.
Role description
The Parliamentary Advocacy Coordinator (Education) will work with both organisations, providing crucial support to the Results UK Education and IPNEd Teams. We are looking for someone who will be proactive, efficient and flexible in supporting our parliamentary advocacy work both in the UK and globally. Having a can-do attitude that includes the more administrative aspects of the role is essential. This post will provide good opportunities for developing project management and advocacy skills; an understanding of key international development issues; and experience of working with Parliaments and parliamentarians in the UK and globally.
We are looking for candidates with an interest in and passion for international development and education to address poverty, inequality and oppression.
Key responsibilities
Supporting the work of the Results UK education and IPNEd teams
- Providing administrative support to the Results UK Education and IPNEd Teams and ensuring the smooth-running of internal processes that support the teams’ work, for example: contributing to the maintenance of the contact management systems and databases; supporting monitoring, learning and evaluation processes; tracking and communicating impact; engaging with external providers (e.g. report designers); managing procurement of translation services for events and meetings.
- Supporting political analysis for Results UK and IPNEd education teams to identify parliamentarians to work with as members of the All Party Parliamentary Group for Global Education in the UK and the IPNEd global network.
- Assisting with advocacy strategy planning and implementation, for example: attending coalition meetings and identifying key opportunities to influence decision-makers.
- Assisting with organisation of virtual and in-person parliamentary events, including leading on logistical details and assisting in developing project plans and schedules.
- Project assistance and development, for example: assisting with briefings or delegation planning.
- Keeping up to date with current affairs that relate to Results UK and IPNEd’s work. In terms of Results UK, keeping up to date with UK politics and parliamentary affairs with a focus on global education. In terms of IPNEd, keeping up to date with international affairs relating to global education, with a focus on the role of parliamentarians in these issues. Identify parliamentary opportunities including parliamentary questions, debates and other advocacy opportunities.
Communications and media
- Support Results UK communications and contribute to activity and contribute content to Results UK’s website, blog and social media to help achieve our organisational objectives and strengthen our brand presence.
- Managing the APPG on Global Education Twitter Page and supporting APPG newsletters.
- Creating and sharing communications content for IPNEd including: social media content for Twitter and LinkedIn; contributing to the IPNEd website; sending out communications to the network and writing content for the monthly IPNEd newsletter.
Working across the whole of Results UK
- Working with the Grassroots and Communications Team to ensure maximum impact between the relationships our grassroots campaigners build with their local MPs, and the Education Team’s advocacy work.
- Representing Results UK and/or IPNEd as required at meetings with coalitions or partner organisations.
Person specification
Essential criteria
Skills and experience
- Experience of working with parliamentarians, public affairs, campaigning or advocacy work in either a paid or voluntary environment.
- Strong interpersonal skills, an ability to quickly strike a rapport with people from diverse backgrounds.
- Experience providing logistical/administrative support to organise and operate meetings and events.
- Excellent written and verbal communication skills.
- Excellent organisational skills with strong attention to detail.
- Computer literacy.
- Willingness and flexibility to work across a range of tasks and activities as needed by the Results UK Education and IPNED teams.
- Experience of using social media and producing communications materials in a professional context, either in a paid or voluntary environment.
- A willingness to pick up the phone, both to contact others and to be the first point of contact with callers.
Personal attributes
- Passion for politics, international development, and/or education.
- Self-starting, highly organised, and able to manage multiple tasks.
- Ability to respond flexibly to changing priorities, and to both set and work to deadlines.
- A good team worker who enjoys supporting other members of a team and working together for common objectives.
- Good written and spoken English.
- Willingness to work across the political spectrum as part of a politically neutral organisation and to engage enthusiastically with parliamentarians from all political parties.
- Confident and willing to initiate contact and discussion with parliamentarians and their supporting staff.
- Willingness and ability to travel outside the UK.
Desirable criteria
- Knowledge of the workings of the Parliaments, in particular the UK Parliaments and experience working in international development.
- Knowledge of the key issues facing education in a global context.
- Knowledge of Salesforce or other content management systems.
- Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.
Personal attributes
- A self-starter, who is highly organised with strong attention to detail and comfortable working with a high degree of autonomy.
- A commitment to anti-oppression and challenging your own thinking and biases.
- An ability to respond flexibly to changing priorities, and to stick to deadlines.
- A team player who enjoys supporting other team members towards common objectives.
- Excellent written and oral communication skills.
- Strong attention to detail.
- Willingness and ability to travel within and outside the UK, as required.
- An interest in working collaboratively with global partners and learning from their experiences as well as sharing your own.
Why work for Results and IPNEd
Like you, we're passionate about ending poverty. We’re a small, collaborative organisation that has a big impact. We just do advocacy - we don’t run programmes. The experience you gain with us sets you up for a career in international development. Below are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlines at the top of this document.
Work-life balance
- We offer flexible working so you can manage work around your own needs.
- Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.
- Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.
- We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
- In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
- All staff have the opportunity to join working groups outside of their work areas according to their interests and are encouraged to pursue professional development opportunities.
- Our staff wellbeing team explores how we can improve our staff wellbeing - most recently publishing a comprehensive guide - and reviews what we have done to date.
Anti-oppression
- We offer half a day’s anti-oppression learning leave each year
- As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get additional equipment where needed.
- We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
- We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.
Partnerships
- Results UK hosts three other organisations, including IPNEd, working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.
Equality, Diversity and Inclusion
At Results UK, we believe in equality, diversity and inclusion, and that these should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.
As an organisation, we are aware of the under-representation of certain groups and communities in the international development sector that are often closest to the issues we work on. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.
We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.
How to apply
To apply for this job please submit a CV demonstrating your previous experience and answer the questions outlined below via our online application system.
Deadline for applications is midnight on Wednesday 26th July 2024.
Interviews will be held on Friday 28th June/Monday 1st July 2024 .
All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work.
Shortlisting questions
You will be asked to answer the following questions as part of the application process.
What motivates you about this role, and working on international development and global education in particular?
Working collaboratively is an essential part of this role. What do you think are the most important things for building and maintaining successful relationships with colleagues?
If you were briefing a member of parliament on a key issue in global education, how would you ensure your communication was clear and persuasive?
What does the term anti-oppression mean to you? Feel free to reflect on your personal experiences of anti-oppression if you would like to do so.
ISEAL is offering a position for an aspiring sustainability professional who is excited by working to support data-driven innovation. The role will be part of a small team that works to support ISEAL Community Members to improve their management and use of data and technology. If you are looking to apply your existing project support skills and knowledge of data- and technology-focused activities, we can provide you with excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. For more information go to iseal(.)org. The team this role is part of facilitates peer-to-peer learning and involves ISEAL Community Members in digital innovation projects that strengthen a range of processes and unlock new value in sustainability systems.
The coordinator will be part of this journey of peer-to-peer learning, pilot testing, and discovery. The role will collaborate with different ISEAL teams and be in contact with ISEAL Community Members and their partners, making this an excellent opportunity to learn about a wide range of initiatives.
To be considered, you will enjoy working on a varied and changing set of coordination tasks working with data practitioners, and will thrive on engaging with complex systems and learning more about topics related to sustainability standards. Some of the knowledge areas you may have come across could include: data management, data collection, geographic information systems (GIS), assurance & auditing, supply chain traceability or environmental and social reporting.
The key responsibilities we entrust you with
Member engagement and Community of Practice
- The Community of Practice is a group of data practitioners from ISEAL community member organisations, who come together to share learning, discuss issues and trends and look at potential innovation based on data and technology.
- Act as the main point of contact for the Data Community of Practice (CoP), scheduling meetings and managing communications on the ISEAL online platform
- Establish and build relationships with Community Members’ data practitioners to understand their current capacities and identify priority topics for cross-learning related to data
- Support in planning outreach to Community Members, using tools such as Salesforce to track participation and identify opportunities to increase engagement in the Data CoP
- Facilitate Community Members’ understanding and self-assessment of relevant data maturity themes and topics
- Support in the design, content development and facilitation of engagement opportunities that feature Member exchange and learning about data
- Support the planning, delivery, and follow-up of Data CoP events
Project support
- Coordinate project processes, including implementing procurement procedures, drafting contracts with consultants (based on ISEAL templates) and maintaining project-related systems
- Support drafting and production of relevant newsletters, website articles, and report sections
- Proof-read, edit, design, and format documents in Word and Powerpoint, using ISEAL templates
- Contribute to outreach to project stakeholders, Community Members, partners & event attendees, answering and directing queries and scheduling appointments and virtual/ in-person meetings
- Organise meeting logistics and delivery of virtual, hybrid, and in person meetings, agenda preparation, notetaking, audio recording and tracking / implementation of follow up actions
- Provide technical support during Zoom and Microsoft Teams meetings, operate other engagement tools (e.g. EasyRetro, Miro, Jamboard, etc), and facilitate break-out rooms
- Carry out background research, review documents, and gather and analyse information on digital innovations, using templates and tools such as Excel
- Attend conferences and learning events and share relevant learnings internally
- Build understanding of Community Members' and external stakeholders’ data needs and capabilities.
Information management
- Maintain resources and web pages related to data governance and information management on the ISEAL online platform
- Facilitate peer exchange and knowledge sharing on priority topics through online platform
- Manage a GitHub repository
General
- Assist and participate in discussions related to the data and information management programme
- Assist in promoting best practice in use of IT, communications and knowledge management systems
- Additional responsibilities as assigned by supervisor
Essential attributes, skills & knowledge
- Experience working in a project support role or data-related role focused on project administration, data and information management, data analysis, and/or stakeholder engagement
- Experience and comfort working with data and digital related subject matter, possibly gained through research, project communications and/or analysis and review of data sets
- Strong organisational skills, and experience with administration, meeting coordination, logistics contracts, budget tracking, etc.
- Good communication skills for partner and external communication and comfortable providing facilitation support (e.g. webinars, workshops etc)
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Ability to communicate and work effectively with cross-functional teams in a fully remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple project leads
- Excellent written and spoken English
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in sustainability issues
Additionally desirable
- Experience in data collection, research, monitoring and evaluation.
- Familiarity with auditing, quality assurance, and/or traceability systems
- Familiarity with any of the following: GitHub (or similar digital environments); computer languages like SQL, Python or R; business intelligence tools like Tableau or Power BI; Geographic Information Systems (GIS)
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website www.iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: August 2024
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 3-5 July
Pre-interview timed exercises (between 60 – 90 minutes from home): 5-10 July
Panel interviews (Teams): w/c 15 July
Decision: by 22 July
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises.
The client requests no contact from agencies or media sales.
Film and Family Stories Coordinator
Are you highly organised with a passion for creativity and supporting people? A unique opportunity has come up at Great Ormond Street Hospital Children's Charity (GOSH Charity) to join our Family Stories team and our Content team.
This role will play a crucial part in helping organise and centralise our family stories and audio-visual content assets – ensuring that our systems are accurate, up to date and easy to navigate.
If you’re looking for a role where you can utilise your administration skills and creative flair, then we want to hear from you.
This is a hugely varied role where you’ll be responsible for:
- Supporting the management of ResourceSpace (GOSH Charity’s family content library).
- Ensuring family stories are up to date, undertaking any interviews to get updates on family stories where necessary, and contacting families when their consent is soon to lapse to see if they are happy to continue sharing their story with the charity.
- Managing, transferring, uploading and logging film footage and assets.
- Curating GOSH Charity’s YouTube channel and taking responsibility for uploading content.
- Managing shoot administration and logistics including travel and hotels if required, and liaising with freelancers and third parties about footage and shoots as required
- Managing logs for all family content.
- Maintaining camera kit inventory, ensure that equipment is maintained and kept ready for shoots.
- Transcribing audio and video interviews.
Skills you’ll need:
- Strong communication skills – written and verbal
- Strong administration skills.
- A keen interest in content creation.
- Highly organised with the ability to manage multiple tasks and projects simultaneously.
- Experience managing databases and using database software.
- Process and systems orientated with a keen eye for detail.
- Self-starter with a collaborative approach.
- Confident working with multiple teams and individuals in the charity and hospital.
How to apply
Please click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing Date: 5th July 2024
About the charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023.
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
REF-214 720
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager
Reporting to: Director of Operations
Direct reports: Finance Assistants x 2
Contract type: Fixed term (11 months) 28 or 35 hours a week.
Pay: £40,000 (or FTE if doing 28 hours a week)
To apply to this role you must be a practicing Christian due to the parameters of the role
This post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Key responsibilities – Note the following list is not exhaustive and percentages are indicative only.
Oversight of accounting and cash management
Most of the detailed work in this section is undertaken by the direct reports with the oversight and management being provided by this Finance Manager role
· Appropriate recording, processing, coding, posting of all financial transactions – including but not limited to bank receipts and payments, accounts payable, accounts receivable, conference fee income, invoicing, journal entries.
· Regular timely bank reconciliations.
· Invoicing and credit control
· Chart of accounts structure and department codes
· Gift Aid claims
· VAT returns
· Foreign Speaker returns to HMRC
· Regular reconciliation of balance sheet accounts
· Manage the cash needed by the business, investing excess cash to maximise returns
· Manage fixed assets and related accounting
· Oversight, monitoring and management of key financials within our online event booking system including reconciliation of income recorded on the database to that actually received, with a target of reconciliation within 2 weeks of each month end.
HR Administration and Payroll
· Payroll - administration of and preparation of the payroll (Brightpay), including submissions in respect of HMRC and pensions.
· Management of staff holiday and sickness records
· Support of HR queries
Preparation of budgets and forecasts
· Management and preparation of the annual budget – including for example income (conference fees, product sales, advertising, onsite cafes), running costs (event production costs, team activity costs, honoraria) centralised costs (staff, overheads), departmental budgets (networking, marketing), capital and restricted funds etc.
· Update of forecasts as required with a target of quarterly reporting to Section Head budget managers and Director of Operations.
Reporting
· Management accounts/management information/data for regular quarterly report data as required including reporting on conference and product performance.
· Prepare year end accounts ready for review by Head of Finance.
· Reporting as required to review spending with department heads.
Management of the finance team
· Quarterly Reviews
· Day-to-day support
Oversight of financial management at conferences
· Systems with appropriate controls for the money arrangements at the gates, cafes sales and customer services (for eg Day tickets, programmes, coffee etc)
· Conference collections – counting, processing (Credit cards & Gift Aid), recording & banking
· Preparation of honoraria payments systems.
· Liaison with team leaders about their budgets
· Manage day to day requirements in the office on site
· Conference petty cash
· Oversee day to day requirements in the office on site
· Daily takings (cash & credit cards) – counting, reconciling, recording and banking
Other
- Work well with all members of the wider staff team
- Attend and sometimes lead at staff prayers and other staff meetings.
- Responding to queries from Trustees, Operational Director and budget managers as required.
Applicants for a job with New Wine will need to demonstrate that they have the necessary skills, experience and attributes relevant to this advertised vacancy. All applicants should be committed to New Wine’s mission and values.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is intended to include only some duties an individual in this position might be asked to perform or all qualifications that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
Why join our team?
One team: We care about you and invest in our team with training opportunities, quarterly reviews, and flexible working. We are keen for you to flourish here at New Wine, so if you see something you’d like to learn or a skill you’d like to develop, let your manager know!
Workspace: We have moved our office to Work.Life, with our main base being the Liverpool Street branch. Within the building, there are fantastic spaces for meeting, networking and coworking, as well as free coffee and events, breakfasts, and well-being activities for us as members.
Healthcare: We are pleased to have recently launched Vitality Healthcare for team members who work more than 15 hours a week.
Events: Joining New Wine has exciting opportunities as we head to our two main events, the New Wine Leadership Conference and the New Wine Summer Festival. Depending on your job role, there may be other opportunities to head to site, but you will be invited, and arrangements would be made in advance. Specifically, at our two main events, we will make sure to look after you so you can do your job to the best of your ability. We also make sure TOIL is accrued so that you can rest to the best of your ability too!
Prayer Days: Your physical, mental, and spiritual health are incredibly important to us. While onsite at our events and throughout the year, we make sure to honour Prayer Days.
Pension: After completing three months and passing your probation, you will be automatically enrolled in the New Wine pension scheme. As part of the scheme, we will contribute 10% of your salary. This scheme does not require any contributions from you. However, if you would like to make additional contributions, you can arrange this.
Key dates: Application deadline is 07 June 2024, 5pm. If strong applicants are received before this time, we may close applications early. We will aim to interview in the week commencing 10 June 2024
Application: Please send your CV and cover letter to the hiring manager by the given date above.
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.
We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.
Within this role, you will support the team with a wide range of tasks including:
- Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
- Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
- Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
- Record supporter information on the Raisers Edge database accurately.
- Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
- Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
- Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
- Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.
What are we looking for?
- Good interpersonal and communication skills (verbal and written).
- Ability to prioritise own workload effectively.
- Good attention to detail.
- Team player.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
- Ability to work in part of a team and collaborate with others.
- Keen eye for accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description – Team and Office Assistant
Job title: Team and Office Assistant
Reports to: Senior Manager
Salary: £21,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Permanent
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH.
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly.
- To support with the management of the RSTMH office and offices processes
- To undertake electronic and paper filing and maintaining filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room.
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH,
- To assist with enquiries from current and prospective members in a professional, timely manner, to agreed service targets.
- To support ensuring membership data is up to date using Civi CRM
- To prepare social media copy to promote newly accepted articles in the RSTMH journals
- To assist with enquiries from authors, reviewers and editorial board members in a professional, timely manner, to agreed service targets.
- To support the Managing Editor in ensuring manuscripts submitted to the journals are processed in a timely manner.
- To ensure that all assigned tasks are completed to a high standard.
- To participate in team meetings, planning and initiatives
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Good analytical skills with the ability to identify key points from complex material or information
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment.
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite, and confident telephone manner
- Experience of working in events
Please submit your application form by the 5th of July 4pm BST. We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
We are looking to recruit a Archivist to join our team based in London. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of £31,589.51 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Archivist role is to:
Our Archive collection contains both official and personal documents which reflect the experience of those who have served with the RAF and its predecessor organisations. It also includes technical drawings and material. Public Records are held and the Museum is a Place of Deposit.
The Archivist is a key member of the Archive, Library and Research team contributing to making the collection accessible to our audiences. Undertaking the full range of archival work, you will help to develop and look after the Archive collection and support the Museum’s Development Programmes. You will be supported to undertake research contributing to the Museum’s Research Programme.
Applicants should have a post-graduate qualification in archive administration. The successful applicant will have experience of working with archive collections and excellent communication skills. Experience of working in teams and with volunteers will be essential as will experience of using collections management databases. A good knowledge of RAF history is desirable.
This post is based at our London site. Travel to all Museum sites will be necessary.
As our Archivist you will lead on sharing our Archive collection with diverse audiences, ensuring its ongoing development and preservation. You will share knowledge about the collection as well as information relating to and contained within it and undertake research in support of the Museum’s programmes.
Key responsibilities of our Archivist include:
- Facilitate access to the Archive collection as well as the information relating to and contained within it according to Department policies and procedures.
- Build and enhance your knowledge of RAF history and develop expert knowledge of the Archive collection.
- Contribute to the Museum’s Research Programme by undertaking research and through the delivery of agreed and supported outputs including but not limited to academic papers, conferences, talks and blogs.
- Disseminate knowledge through the delivery of agreed and supported outputs including but not limited to the undertaking of outreach activity, exhibition and digital content.
- Professionally care for the Museum’s Archive collection in accordance with Museum policies and procedures in consultation with the Archive, Library and Research Manager, as well as sector best practice guidelines.
- Support the submission of the Museum’s Archive Accreditation application.
- Support the move of the Archive collection to a new store.
- Supervise volunteers as required.
- Provide effective, timely reporting both in writing and through presentations and discussion.
- Contribute actively to business risk management and Health and Safety management.
What we are looking for in our Archivist:
- A postgraduate qualification in archive administration.
- Experience of working with archive collections.
- Excellent written and verbal communication skills.
- Excellent ICT skills including experience of using Collections Management Systems.
- Experience of working with cross-departmental teams and with volunteers.
- Experience of undertaking independent research activity
Closing date for applications: 7 June 2024 at 12 noon
Interviews will take place on: 19 June 2024