Full-Time Supporter Services Officer Jobs
Job title: Grants Manager
Responsible to: Senior Grants Manager
Line Management: None currently
Location: Central London. We offer flexible and hybrid working but office-based work will be essential on a regular basis.
Salary: £43,000 per annum
Benefits: includes 25 days holiday (plus bank and public holidays) with length of service increments, contributory pension scheme, flexible working options, enhanced staff wellbeing package.
Main purpose of role: To manage the day-to-day running of our grant programmes to organisations and support the practical implementation of any new grant programmes from application process through to due diligence and record maintenance.
Main duties and responsibilities:
Grant management
- Act as the first point of contact for grants to organisations.
- Manage a portfolio of organisational grants that deliver our theory of change outcomes.
- Provide full grant management of our organisational grants, including: preparing grant deeds, keeping track of payments and reporting requirements, distilling learning, to grant renewal considerations.
- Organise and conduct regular meetings with funded organisations to learn alongside organisations and see the work in action.
- Implement grant making processes that reflect best practice and encourage learning through our grant making.
- Keep up-to-date with changes and developments in the external environment and work with colleagues to reflect this in strategy and practice.
Grant programme development
- Undertaking scoping and research for new grant programmes, and developing practical knowledge about new programme areas as required.
- Providing project management support for new grant programmes alongside the Senior Grants Manager.
- Taking a lead on the negotiation of new grant agreements.
- Managing the day-to-day processes required by any new grant programme from concept through to advertising the fund, assessing grant applications, due diligence, writing recommendation papers to trustees, to awarding funding and gathering and sharing learning.
Other activities
- Working with the Impact team to develop our monitoring and evaluation capabilities with funded organisations.
- Working with the Partnerships and Participation Manager and Policy and Best Practice Manager to ensure that our grant making processes are informed by the key stakeholders.
- Working with our fundraising and communication team to ensure we are communicating effectively with supporters about our work.
This is not an exhaustive description of the job. Aspects will change over time and the job holder is expected to contribute to its development and progression.
Person Specification
Experience
- Grant management.
- Monitoring and evaluation.
- Liaising with a range of stakeholders.
- Knowledge and understanding of the range of situations facing people experiencing homelessness.
Skills and abilities
Essential:
- Experience of managing multiple projects with competing priorities.
- Can demonstrate strong analytical skills to be able to interpret information and data.
- Experience of maintaining confidentiality in line with current GDPR legislation and company policy and procedures.
For more information on this role, please see the application pack attached.
How to apply
If you would like to join the St Martin-in-the-Fields Charity team as Grants Manager, please provide the following via our online jobs board:
- A current comprehensive CV (no longer than two A4 pages) outlining your key achievements in previous and current roles with details of two referees (who will not be contacted without your prior consent)
- A covering statement (no longer than two A4 pages) supporting how you believe your skills and experience match the requirements of the job description and role specification
Closing date: Sunday 30th June 2024, 23.59pm
Interviews will be held in person at St Martin-in-the-Fields in the week beginning 15 July 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southover Partnership is an independent special needs school located across three sites in the London. We cater to pupils with social, emotional, and mental health difficulties. All our students have education, health, and care plans (EHCP) and come from a variety of local authorities. Our school specialises in supporting pupils with significantly disrupted educational histories.
We are looking for a HR officer to join our team, the role is a hybrid working model, term time position (with an additional week at the start and the end of the academic year. This a hybrid role where you work, 2 days a week at home and 3 days a week in the office.
Job Description:
- Assist the HR department in day-to-day operations, including payroll and recruitment
- Provide clerical and administrative support
- Manage recruitment and onboarding processes for new employees
- Prepare employee personnel files
- Handle disciplinary, grievances, performance management, and absence management matters
- Plan and deliver training sessions, including new employee inductions
- Support the Business manager in developing new policies and procedures
- Assist with payroll data preparation
Please note that we can only accept our standard application form and not CV’s.
The Southover Partnership is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share the same commitment. The post is subject to an Enhanced Certificate of Disclosure from the Disclosure and Barring Service and a range of other recruitment checks. All adults employed by the school have a responsibility for data protection and have a duty to observe and follow the principles of the GDPR Regulations.
The Southover Partnership welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK to be considered for this position.
PLEASE NOTE: We reserve the right depending on the number of applications received to shortlist and interview candidates prior to the closing date.
The client requests no contact from agencies or media sales.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.
Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.
You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.
This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.
We are a national breast cancer charity focussed entirely on breast cancer prevention:
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We fund scientific research into environmental and chemical links to breast cancer
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We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease
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We campaign for policies that protect people’s health and promote the prevention of breast cancer.
We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you.
About you:
You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -
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Knowledge and experience of leading digital acquisition programs
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Knowledge and experience of email marketing
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Experience of working towards funding and donor engagement targets and tracking progress
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Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.
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Experience of monitoring and operating within agreed budgets.
What we can offer:
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Fully remote working.
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29.5 Days Annual Leave Plus Bank Holidays.
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Competitive salary £30,560 - £36,608 PA (depending on experience)
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Option for full time colleagues to compress hours and work a 9 day fortnight.
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Healthcare cover and employee assistance programme.
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Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service
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Enhanced Sickness, Maternity and Paternity pay.
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Great supportive culture with generous professional training and development programmes.
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To be part of a fantastic supportive team.
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Work for an organisation that values a positive and inclusive culture.
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For full details see our benefits guide (Downloadable from our website)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Percival are excited to be working exclusively with Auriga Services to help them appoint a new Director of Corporate Services to lead on finance and IT. The post holder will lead the organisations finance and IT function in this hands on role where you will be tasked with future proofing their client services and improving their systems.
Auriga Services is at the forefront of support for people and households who face hardship every day because of poverty. Through building partnerships they help organisations in the public, commercial and charitable sectors to deliver support to households in financial need. Their work and dedicated team directly helps hundreds of thousands of people each year by providing financial assistance, advice, and support.
Title: Director of Corporate Services
Salary: £85,000 to £95,000 per annum
Working Pattern: Full Time
Contract Type: Permanent
Location: Sutton Coldfield, Hybrid with two days a week in the office
In this role you will provide strategic direction, leadership and operational management of their Finance and IT teams, playing a critical role in driving the organisation forward. You will oversee the planning, execution and monitoring of IT projects, ensuring they are delivered on time, within budget and meet the desired outcomes to make sure the organisation is future proofed in its offer to their clients.
They are looking for candidates that have good experience managing a finance function in a charitable setting and good knowledge of emerging IT and data systems. The ideal candidate will have experience in the private sector and have made the transition to the charity sector or at least have a good awareness of the internal working of charitable organisations.
Recruitment Timeline
Deadline for Applications: Monday 24th June
1st Stage Interviews: week commencing 1st July
We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply.
The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact our Recruitment Director, Adam Allnutt.
To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy on our website.
We are looking forward to connecting with you soon.
Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We are seeking an experienced IT Support Engineer with specialized knowledge in Office 365 and Microsoft Azure to join our team. As the IT Support Engineer - Office 365 and MS Azure Specialist, you will be responsible for managing and optimizing our Office 365 and Azure environments, providing technical support to end-users, and ensuring the smooth operation of our IT systems. You will play a critical role in maintaining the security, reliability, and performance of our Office 365 and Azure services while delivering exceptional support to our internal users. If you are a proactive problem-solver with a passion for technology and a commitment to excellence, we invite you to apply for this exciting opportunity to contribute to our IT operations and help drive our organization's success.
Safeguarding:
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Craig Johnson, Head of Data & IT.
The client requests no contact from agencies or media sales.
Purpose of Role:
Working closely with the Management team, the Business Support Admin is a key role within Edinburgh Food Project. As a small charitable organisation we need an experienced individual to develop and maintain robust administrative and office systems, to ensure the smooth operation of the organisation.
Responsibilities and Duties
General Administration
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Ensure an effective and friendly reception service, including for in person visitors, email and telephone enquiries.
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Ensure the smooth running of the office so that all services are operating optimally (IT, broadband, telephone, other utilities) and that supplies like stationery are kept replenished.
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Providing management team support – for example, managing diaries, booking travel, booking key event and minute staff meetings
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Provide sickness and annual leave cover for our Money Advice Service Support Officers
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Ensure parcels and mail received, are handled in an efficient and timely manner.
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Ensure the office is kept tidy, organised and welcoming
Financial Administration
Provide support to the Finance Lead:
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Complete general finance admin tasks in an effective and timely manner including, downloading, collating, and filing electronic and paper invoices and bank statements
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Ensure regular reconciliations of petty cash and donations ensuring cash is counted in an accurate and timely way
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Set up bank payments for authorisation ensuring accuracy
HR Administration
Provide support to the management team:
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Lead the administrative induction/leaver process for all staff including liaising with IT provider, pension provider, staff benefit providers, and line managers
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Support the recruitment process for new staff including advertisement of jobs, collating applicant details, issuing interview invitations, and compiling recruitment packs.
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Ensuring staff training is up to date including booking courses, updating records, and filing certificates
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Support the recruitment of volunteers including checking references, sending welcome emails, and allocating training
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Ensuring policies and procedures are issues promptly and updated on various systems
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Ensuring staff timesheets, annual leave, and sick days are processed in accordance with EFP’s policies and procedures
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a full time experienced administrative officer to support our Best Years Hub. This role will act as the first point of contact for all services users and volunteers who are referred to the hub.
The ideal candidate will have at least 3 years experience in a similar role, good administrative skills, a pleasant and helpful telephone manner, good attention to details and experience of using all Microsoft packages, WordPress, Canva and all social media platforms.
The client requests no contact from agencies or media sales.
We are looking to appoint a Chief Executive Officer to lead our team of dedicated professionals in an ambitious strategy to grow and develop our services across the UK. Ideally the successful candidate will have some first-hand experience of neurodivergent children, combined with a knowledge of the education systems in place across the UK. Experience of fundraising within a membership organisation and a track record in the effective use of technology will also be very useful. This role will be supported by engaged Trustees, within an active community of families and schools, who recognise that the ability to empathise with young people with high learning potential and their families is at the heart of this role.
This vacancy has arisen as the result of the retirement of the current Chief Executive Officer (CEO) in Autumn 2024.
Potential Plus UK Job Description
Job Title: Chief Executive Officer (CEO)
Reporting to: Board of Trustees
Salary: £55,000 fulltime starting salary in a salary band rising to £70,000
Flexible working: Flexibility for working between our Milton Keynes office and home
Contract: Permanent, fulltime
As this role supervises staff who regularly work with children, it requires a criminal records check.
Main objectives of the role are to:
- help formulate and execute the agreed strategic objectives of the charity
- provide effective operational management of the charity
- maintain the financial viability and probity of the charity
- ensure high quality delivery of the charity’s services and products
- represent Potential Plus UK to key stakeholders
- attend meetings of the Board of Trustees and provide both written and oral reports.
Main responsibilities for all employees
- To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
- To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential.
- To support and implement the strategic aims and all aspects of policies and procedures.
- To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups.
- To model high standards of professional behaviours and attitudes at all times.
- To identify the professional learning needed to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.
Main responsibilities for the CEO
Strategy
- To collect and maintain information and evidence that contributes to the strategic planning of the charity.
- To work with the Board of Trustees (and other staff members and advisers as appropriate) to develop the strategic objectives and the strategic plan for the charity.
- To implement and periodically review the business plan and ensure all operational activities support the strategic objectives.
Management and Administration
- To motivate and develop the team of professional staff.
- To provide a structure of line management and support for all staff.
- To recruit and terminate staff in line with the charity’s policies and values.
- To oversee the work of contracted companies and individuals with the support of the Deputy CEO.
- To provide and promote structures for volunteers to support high learning potential.
Financial Management
- To manage the charity’s financial resources effectively, in line with the agreed annual budget.
- To maintain the charity’s compliance with financial bodies such as HMRC.
- To implement a robust income-generation strategy as agreed with the Board of Trustees
- To oversee the fundraising activities being implemented for the charity.
- To actively promote and ensure financial support for disadvantaged families to enable access to the charity’s services.
Quality of Services and Products
- To implement and oversee the development of high-quality services and products that are appropriate for the charity’s beneficiaries.
- To promote best practice and consistency of high quality in the delivery of all services and products.
- To ensure the charity keeps up-to-date with developments in education and wellbeing policy and practice and applies them to its own understanding and work.
Marketing and Advocacy
- To implement a coordinated marketing and social media strategy to increase awareness of high learning potential and the educational and wellbeing needs of the charity’s beneficiaries.
- To develop and promote understanding of high learning potential with a strong evidence base.
- To work collaboratively with other stakeholders to advocate for the rights and needs of young people with high learning potential.
- To be the prime contact with the media and be an advocate for the charity.
Governance
- To be accountable for the efficient, operational running of the charity.
- To ensure the charity’s compliance with legal requirements such as Companies House returns, GDPR, etc.
- To understand and adhere to the charity’s governance documents.
- To provide written and oral reports to the Board of Trustees at regular meetings.
- To respond to requests for information by the Board of Trustees in a timely fashion
- To support Trustees to maintain and regularly review the policies of the charity and to create and implement the accompanying operational procedures.
Monitoring and Evaluation
- To monitor and evaluate the effectiveness of the charity through qualitative and quantitative key performance indicators.
- To be responsible for the appraisal of staff performance and identification of any needs for professional learning and development.
Safeguarding
- To act as Senior Designated Safeguarding Lead for the charity.
- To coordinate with the Trustee with Responsibility for Safeguarding and Deputy Designated Safeguarding Leads as appropriate to ensure best practice in safeguarding throughout the organisation.
- To regularly interact with children and young people in support of the charity's strategic objectives
Any Other Duties
- To lead by example and be part of a dedicated team to implement the strategic objectives of the charity.
- To carry out any other reasonable duties as identified as part of the job.
Our mission is to discover young people’s potential, nurture their gifts and talents, and support them to succeed and thrive with confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy ID: 10058
Location: Leicester
Department: Development and Alumni Relations
Vacancy terms: Full time or job share considered, Permanent
Salary details: Grade 6, £31,396 to £36,024 per annum
Hours per week: 37.5
Advert closes midnight on: 12 Jun 2024
About the role
An excellent opportunity has arisen for a detail-oriented Database Officer to join our friendly and successful team in the Development and Alumni Relations Office (DARO) as a member of the Development Services team.
Our vision is to transform society and people’s lives through delivering philanthropic and voluntary support for the University of Leicester. We advance global engagement, growing strong and enduring relationships with alumni, friends, and organisations in the local community and internationally. This is an exciting time to join our team as we have just launched the silent phase of our first comprehensive campaign.
Working from both home and campus, the DARO team follow a hybrid working pattern with a suggested pattern of two days (or more) per fortnight on campus.
About you
You are someone who takes pride in keeping accurate records, with the ability to proactively identify problems and solutions. In addition, you will provide excellent customer service, be collaborative, and contribute to and share in the team’s success.
The successful candidate will have substantial experience of gift administration and using a CRM database, ideally for the purposes of fundraising, supporter relations and alumni engagement; experience manipulating and analysing significant volumes of data and presenting results in a clear, concise format; excellent IT skills including knowledge of MS Office programmes; and a good working knowledge of the UK General Data Protection Regulation (GDPR) and other data protection / privacy legislation. Experience of the Higher Education sector would be an advantage but is not essential.
Additional information
We anticipate that shortlisted candidates will be invited to an informal interview via teams on 21st June 2024, including a discussion around the role and its responsibilities. Successful candidates will then be invited to attend campus in person to meet the team prior to any offers being made.
Applications for job share will be considered.
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Salary: £27500 to £30,000 FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part time 30 hours per week over 4 days
Location: Hybrid / Hatfield
Are you passionate about fundraising? Would you like to play a key part within a growing charity focusing on making a difference to vulnerable young people in your local area? We would love to hear from you!
Herts Young Homeless work with 16-24 year olds who are homeless, at risk of homelessness, those aged 10-15 whose families are at risk of relationship breakdown and those aged 18+ who are in housing need and have mental health and substance misuse problems.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Job Purpose:
- Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
- Have day to day responsibility for the Individual Giving income stream
- Manage a portfolio of existing Individual Giving supporters, providing exceptional supporter care and building relationships, stewarding and nurturing existing donors.
- Improve supporter retention and maximise donors’ lifetime value to hyh
- Manage, develop and lead on the use of hyh’s CRM effectively to segment data and make insight-led decisions. This includes developing new reports, liaising with the external CRM consultant to make improvements, writing up procedures and training members of the team in best practice.
- Acquire and develop new donors through solicitation and stewardship plans using a supporter journey programme to build engagement and loyalty.
- Develop marketing and comms materials through digital and other channels to deliver the programme.
- Maximise all opportunities to develop regular giving, appeals, one-off occasion donations, in-mem and legacy
Skills:
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively; negotiating effectively to generate support among people from diverse backgrounds and all levels
- Strong analytical and methodical IT skills
- Approachable, creative, ‘can-do’ attitude
- Ability to motivate others and work as part of a team
- ·Good numerical skills
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
About the role
This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website.
Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.
What you will do as part of our team
Marketing:
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Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness.
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Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams.
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Co-lead on the project management & delivery of a new website
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Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines
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Contribute creative ideas to generate content for campaigns, news stories, blogs and social media
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Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar
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Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys
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Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach
Monitor impact
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Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics.
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Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently
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Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions
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Lead on the moderation and tracking of website usage
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Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals
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Lead on the monitoring and track Google ads & analytics
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
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Support the creation & delivery of the digital audit of GD web & socials
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Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy
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Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events
Other
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Attend and participate in relevant team meetings, and other ad hoc meetings when necessary
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
The client requests no contact from agencies or media sales.
Salary: Grade G - £32,000 to £37,000 (with London Weighting if applicable)
Hours: 35 hours per week, Full-time, Permanent
Location: Flexible We have offices in London, Cardiff, Belfast and Glasgow and are a fully hybrid organisation.
Reports to: Head of Marketing and Communications within the Engagement and Influence Directorate
About The Fostering Network
The Fostering Network is the UK’s leading fostering charity. We are dedicated to creating a better future for fostered children and young people. We bring together everyone who is involved in their lives, leading, inspiring, motivating and supporting them to make foster care better. Together with our members and supporters we are a powerful catalyst for change, and we have been shaping and influencing the fostering agenda for more than 50 years.
About the role
The postholder will plan, implement and deliver all digital marketing plans and activity as part of The Fostering Network’s integrated marketing and communications strategy, supporting organisational objectives regarding in relation to; membership engagement and value, income generation, service delivery and campaigning, and will:
- Ensure consistent operation, quality and relevance of The Fostering Network’s website and other digital properties, delivering an excellent user experience and content plan to our members and stakeholders.
- Act as brand guardian, ensuring all digital communications are high quality, relevant and promote our key messaging and brand values.
- Contribute to the development of marketing and communications team processes which support our strategy and deliver an effective service to the organisation.
- Be responsible for website content, engaging with internal and external stakeholders to maintain and develop our online presence.
Closing date: Monday 17th June at 12 noon
Interview date: W/C 24th June
Interview location: Online
To apply please go to our job vacancies page on our website and email your completed application form to us. CVs will not be accepted.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families. Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.
The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year. The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.
We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service. Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services. We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.
This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work. We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.
If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.
Further information about Respond
Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
Deadline for applications – Monday 3rd June 9am.
Interviews - Thursday 13th June in person in London.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
The client requests no contact from agencies or media sales.
The position of Chief Operating Officer is an exciting new role within the charity. The last few years have seen Coram’s Fields grow both operationally and financially, and we now employ around 65 staff and in 2024/25 are expecting to turnover c.£2.4 million.
As our organisation and team has grown, so too has the need to strengthen our infrastructure and we are now looking for an experienced and skilled COO, to drive operational improvements across the key areas of HR, Finance and commercial.
Coram’s Fields prides itself on having a strong, values led culture, and one where our commitment to our staff and their development is matched by the commitment we bring to the children and young people we support every day. Building on this by developing and embedding high quality people management systems and creating a culture of best practice across all our teams will be a key part of your role.
Over recent years, we’ve been working hard to build our financial resilience and develop a more sustainable operating model, including further investment in our fundraising team. We’ve made significant progress, but we know there are plenty more opportunities to strengthen our work in this area. Modernising our financial systems and strengthening financial capabilities across our management team will be a focus of the role and you will relish the opportunity to impart your own financial knowledge and skills on those around you, to support the delivery of even better outcomes for the young people we serve.
The success of our financial model is underpinned by just under half our annual income coming from commercial revenue streams. You’ll bring a proven track record of maximising commercial income opportunities, a keen eye for spotting new ones, and the ability to cultivate these into financially rewarding ventures that support our overall sustainability and mission.
To be successful, you'll need to be an outstanding communicator, capable of building relationships with a broad range of stakeholders, from service managers on the ground, to our Trustees.
Our commitment to changing the lives of children and young people for the better is unrelenting and your reward in this role will be quite simple – to play an instrumental role in building the capacity of our team and the organisation to deliver even greater outcomes for the young people we support.
The client requests no contact from agencies or media sales.