Fundraising volunteer volunteer volunteer roles
We are looking for two committed and values-driven individuals to join our Board of Trustees for our subsidiary, RBL- Republic of Ireland.
As a Trustee, you will play an important role in shaping the strategic direction of the charity, ensuring strong governance, and supporting its mission to commemorate members of the Armed Forces and provide lifelong support to serving and ex-serving personnel and their families across Ireland.
Working collaboratively with fellow Trustees and the Chair, you will help safeguard RBL’s reputation, assets, and long-term sustainability while ensuring that all activities remain aligned with the charity’s purpose and values.
Key Responsibilities:
- Work collaboratively with fellow Trustees to shape and oversee the organisation’s strategic direction and performance.
- Ensure RBL meets its obligations under Irish charity and company law and adheres to the RBL RoI Constitution.
- Ensure the integrity of financial information and that robust systems of financial control and risk management are in place.
- Participate fully in board discussions and decisions, providing constructive challenge while supporting collective responsibility once decisions are made.
- Attend and actively contribute to Board meetings (minimum two per year) and relevant governance discussions.
- Support the organisation’s engagement and representational activities when required, championing ethical standards, diversity and fairness.
Please note - While candidates based in the Republic of Ireland are preferred, we will also consider applicants located elsewhere who can demonstrate strong connections within the Republic of Ireland.
Successful candidates will be expected to attend two Board meetings per year. Trustees for this role may also participate in commemorative and key RBL RoI events throughout the year. Overall, the anticipated time commitment is approximately 8-10 hours each month, including preparation and engagement outside of formal meetings.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Virtual by Teams on 13/16/17 April (times available on request).
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Niños de Guatemala (NDG) and be part of the change that breaks the cycle of poverty through quality education.
We are looking for passionate volunteers to directly support our schools in Ciudad Vieja and San Lorenzo El Cubo. Your work goes beyond the classroom:
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Assist teachers with the Dual Immersion Program and other key subjects.
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Lead workshops in sports, arts, or specialized skills.
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Provide personalized academic support to students from vulnerable communities.
Experience a unique cultural immersion near Antigua Guatemala and witness firsthand the positive impact that small gestures create. If you are seeking a deep-purpose volunteer experience and are eager to inspire the leaders of tomorrow, your place is with NDG!
At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.
If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
- Closing date for these opportunities is: 31/03/2026
- Interviews will take place between Date, time and location to be advised
- Inductions and training or this role will take place between Date, time and location to be advised
To apply for this opportunity please follow the link below:
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 25/03/2026
To apply for this opportunity, please follow the link below:
Make a difference where it matters most. Help save young women’s lives.
Georgia’s Voice is a suicide prevention charity providing vital mental health support to young women aged 18–25 across Cornwall. Founded in 2020 following the tragic death of 19-year-old Georgia, the charity exists to ensure that no young woman feels unheard, unsupported or alone at her most vulnerable moment.
Georgia’s Voice offers safe, compassionate and non-judgemental support through weekly groups, a welcoming drop-in hub, counselling, workshops and community-based activity. Our work is grounded in lived experience, empathy and trust, and for many young women our services are a lifeline
As the charity enters an exciting new phase, with an ambitious five-year strategy focused on strengthening impact, sustainability and reach, we are seeking to appoint a new Chair and several Trustees to help shape our future and strengthen our governance at this critical time
The Opportunity
This is a powerful opportunity to join a values-led organisation making a real and measurable difference to young women’s lives in Cornwall. We are refreshing and growing our Board to ensure it has the breadth of skills, experience and perspective needed to support the charity’s next stage of development.
We are particularly keen to hear from candidates who share our commitment to equality, safeguarding and lived-experience-informed practice, and who are motivated by the opportunity to contribute their skills to a cause that truly saves lives.
Chair of Trustees
Purpose of the role
The Chair will provide leadership to the Board, ensuring effective governance, strong decision-making and a constructive, supportive relationship with the Founder and senior team.
We are seeking someone who brings:
- Board-level experience, ideally within a charity or purpose-driven organisation
- Strong leadership, facilitation and interpersonal skills
- Confidence handling risk, complexity and sensitive issues
- A values-driven approach aligned with Georgia’s Voice’s mission
The Chair role is suited to someone able to take an active, hands-on governance role.
Trustees
We are particularly interested in Trustees with experience in one or more of the following areas:
- Finance or accounting
- Fundraising and income generation
- Marketing, communications or PR
- Legal, regulatory or government
- Digital and technology
We also warmly welcome applicants with lived experience relevant to our work, who can help ensure the voices of young women remain central to our governance.
Commitment and Practicalities
- Trustees are appointed for a three-year term, renewable up to three terms
- Time commitment is approximately one day per month (Chair slightly more)
- The Board meets four times per year, in person or online
- An annual in-person Strategy Day is also held
- Reasonable expenses are reimbursed
WMS is looking for a treasurer trustee and director (volunteer role)
WMS is a small, award-winning charity with a bold vision! Our mission is to help people navigate through conflict towards peace. We’ve been running for over 20 years on a social enterprise model. Commercial mediators gift their time and expertise in commercial and workplace mediations, and their fees help to fund our office costs. Community mediations and conflict coaching are also delivered by volunteers. We provide skills training in our local community, in schools across London and organisations nationwide. We have a committed Trustee board and a part-time CEO who co-ordinates a team of skilled, experienced freelancers doing case-work, communications, projects and training.
In 2025, we directly supported just under 1,000 people. We processed 286 conflict resolution cases, achieving a 93% resolution rate, and trained over 400 adults and young people in conflict resolution skills.
Over the next three years we want to grow sustainably while maintaining our impact. We are looking for a volunteer with budgeting and forecasting expertise to join the trustee Board because our Treasurer is resigning shortly due to other commitments.
We need a “hands on” trustee who can act as a key strategic advisor to the CEO and the Board, guiding growth, funding, and major financial decisions. Currently there are:
• 4 in person 2 hour evening board meetings per annum, in Clapham Junction
• 4 Zoom meetings per annum for 90 minutes over lunch time
• Annual strategy morning, usually on a Saturday in November
As we don’t have a CFO, the Treasurer also has a short monthly meeting in person or on Zoom with the CEO to discuss financial targets, budgets and forecasts. They support the CEO with the submission of statutory annual accounts and are available for ad hoc advice on financial queries which may arise.
We’d like to hear from people who are motivated by our mission to build peace in a polarized world. We need expertise and experience in financial planning, budgeting, forecasting, and accounting and a willingness to support and challenge the CEO and the Board.
Whilst a knowledge of Charity SORPS would be an advantage, we are open to applications from people who are willing to learn!
Please send a CV and covering letter outlining your experience and why you’d like to join us. We aim to interview in March and for the Treasurer to join us in time for the new financial year on 1 April 2026.
A peacemaking service that empowers without imposing, that listens without fixing, and collaborates without judging.


The client requests no contact from agencies or media sales.
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter
Meetings will take place at the Dunk Memorial Hall Maidstone Tuesdays 19:30 - 21-00
One meeting per month on a Tuesday night
If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - 26/09/2026 time and location to be advised
Training for role - date, time and location to be advised
Closing date for these opportunities is: 30/06/2026
To apply for this opportunity please follow the link below:
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter
Regular attendance at network meetings would be expected
If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - 26/07/2026 time and location to be advised
Training for role - date, time and location to be advised
Closing date for these opportunities is: 31/05/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits ��
Our Mission
Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.
We are building not just an organisation — but a movement of hope, empowerment, and social impact.
�� BOARD EXPECTATIONS (Applies to ALL Members)
Every GLF board member plays a direct role in the success and sustainability of the organisation.
�� Core Expectations
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Fundraising Commitment:
Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful). -
Time Commitment:
Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning. -
Ambassadorship:
Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions. -
Governance & Accountability:
Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations. -
Strategic Leadership:
Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility. -
Passion for the Mission:
Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.
�� OVERALL BOARD MEMBER BENEFITS
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Prestige: Founding member of a ground-breaking national social enterprise.
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Networking: Exclusive access to philanthropists, public officials, and corporate leaders.
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Leadership Development: Gain board-level governance and strategic experience.
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Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.
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Visibility: Public recognition through GLF website, media, and national campaigns.
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Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.
�� IDEAL CANDIDATE PROFILE (For All Roles)
We are looking for leaders who are:
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Deeply passionate about social impact, youth empowerment, and family stability.
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Professionally experienced (1+ years) in their area of expertise.
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Team players who bring creativity, positivity, and initiative.
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Connected and influential, willing to open doors and amplify GLF’s message.
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Dedicated, committing time, expertise, and monthly donations.
Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)
Reports to: Board Chairperson
Location: Hybrid (remote + in-person events as needed)
Responsibilities:
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Support the Chairperson and act in their absence.
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Ensure all board decisions are actioned efficiently.
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Oversee special committees and task forces.
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Assist with performance evaluations of executive staff.
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Provide leadership continuity during transitions.
Requirements:
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Strong leadership and organisational skills.
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Prior experience in management or board governance.
Benefits:
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Executive leadership recognition.
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Key role in succession planning and governance strategy.
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Access to leadership networks and visibility opportunities.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
We are looking for dynamic, experienced and values aligned trustees to join our Global and Ghana Boards at this exciting stage of EduSpots’ development.
Background
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance. Read our model of change document here.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually. Read our 2023 Annual Report here and our recent independent evaluation here.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a winner of the 2025 Their World Scale-Up Innovation Prize Winner. Our CEO/Founder was a 2021 Global Finalist in the UNESCO-backed $1 million Global Teacher Prize and is a 2025 UNESCO Youth for Peace Young Leader
We are excited by our future.
About this voluntary role
Time: Approximately 4-8 hours per month
Location: Remote
Role type: Voluntary
Trustees are responsible for the overall governance and compliance of the charity with UK and Ghanaian law and Charity Commission guidance. Working alongside staff and advisory group members, they should maintain oversight of global strategy delivery, funding, finances and risk management. Most trustees also have a particular focus on one area of work, with a particular need for the following specialisms:
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Fundraising and partnerships (Ghana or global)
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Finance and operations (Ghana-based)
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Law and compliance (Ghana and Global)
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Communications, marketing, PR and advocacy (Ghana and Global)
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Leadership programmes and education (Ghana and Global)
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Monitoring, evaluation and learning (Ghana and Global)
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Organisational development and business planning in a scale-up context (Ghana and Global)
EduSpots seeks trustees and Directors who can understand and represent our work, including those who have experience living or working in Ghana, or who have links to wider West Africa.
Trustees are expected to join online board meetings four times a year, with an aim to make one of these an in-person meeting.
Trustees should be hands-on team players with a genuine passion for educational equity and community-driven models of development.
Main Duties and Responsibilities
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Ensuring the board fulfils its duties and responsibilities for the effective governance of the Charity, including but not limited to operating within its charitable objectives, reviewing and responding to major risks and opportunities and ensuring strong systems are in place to ensure financial accountability.
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Taking ownership for one thematic area of work, and providing high level guidance and advice to the staff team on that topic.
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Attending quarterly Board meetings, reading documents in advance and actively participating in discussions.
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Actively promoting the organisation’s work through their networks and positively representing the organisation at all times.
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Supporting the CEO and key senior staff through informed questioning and oversight to ensure the organisation’s legal responsibilities and strategic objectives are achieved.
Desired Skills / Experience
Knowledge & Experience
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Experience of charity governance.
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Experience in leading the strategy of an organisation.
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Ability to support and inspire a fast-paced, ambitious team.
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Experience of working in an education-focused charity or business, ideally within an African context.
Personal Qualities & Skills
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A genuine passion for our educational model, and community-driven development.
- strong listener, with an ability to understand the context and model first, before offering input.
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A team player, aligned with our collaborative model of organisational development.
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Exceptional interpersonal skills, with the ability to create positive working relationships and motivate staff, volunteers, and a range of stakeholders at all levels in a cross-cultural environment.
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Ability to foster a culture of respect, honesty and commitment to our values and organisational aims.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer as a princess, superhero or jedi to bring magic to children who need it!
Make a Smile volunteers can take on a number of different roles:
1. Characters - Visit children in costume, as well-known children's characters (eg princesses and superheroes). Provide support at events of a number of other charities, children's hospitals and council organisations through storytime, interactions and activities.
2. Magic Makers - Visit children out of costume and provide enrichment such as arts and crafts, games etc.
3. Committee - Help behind the scenes by organising events, recruiting volunteers, running training sessions, helping sort costumes, running fundraisers etc.
Wherever your skills lie! All training is given and costumes provided so all you need is a bit of enthusiasm!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer as a princess, superhero or jedi to bring magic to children who need it!
Make a Smile volunteers can take on a number of different roles:
1. Characters - Visit children in costume, as well-known children's characters (eg princesses and superheroes). Provide support at events of a number of other charities, children's hospitals and council organisations through storytime, interactions and activities.
2. Magic Makers - Visit children out of costume and provide enrichment such as arts and crafts, games etc.
3. Committee - Help behind the scenes by organising events, recruiting volunteers, running training sessions, helping sort costumes, running fundraisers etc.
Wherever your skills lie! All training is given and costumes provided so all you need is a bit of enthusiasm!
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



The client requests no contact from agencies or media sales.
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 20/03/2026
To apply for this opportunity, please follow the link below:
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge.
As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions.
What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
We are looking to run a volunteering selection session on one of the two dates - 5th or 12th of September 2026 with more details to be confirmed.
If you are successful you will need to undertake induction & training for role at these dates: Welcome Event (Induction) - will take place between in October 2026.
Closing date for these opportunities is: 30th August 2026 If you’d like to know more about volunteering or would just like to chat to someone who does, get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The On-Site Sales Team Member supports the day-to-day operations of the Baby Bank’s physical shop by assisting walk-in customers, maintaining store presentation, and ensuring a positive shopping experience.
This role plays a key part in generating fundraising revenue while upholding the organization’s values and customer service standards.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
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Minimum of 12hrs per week and 4hrs per day
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Attend agreed shifts consistently and provide notice if unable to attend.
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Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
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Treat service users, staff, and fellow volunteers with respect and compassion.
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Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
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Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
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Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
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Welcome and assist customers visiting the physical shop
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Guide customers through available items and provide product information
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Ensure items on display are organized, clean, and properly labeled
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Monitor stock levels on the shop floor and coordinate restocking
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Process sales transactions (if assigned to cashier role)
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Handle customer inquiries professionally and courteously
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Maintain cleanliness and organization of the retail space
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Follow pricing guidelines and promotional instructions
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Report any stock discrepancies or customer concerns to the Team Lead
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Support in-store fundraising campaigns or special sales events
Qualifications
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Minimum high school education
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Previous retail or customer service experience preferred
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Comfortable interacting with customers face-to-face
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Available for scheduled on-site volunteer hours
Skills
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Strong interpersonal and communication skills
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Friendly and customer-focused attitude
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Basic sales and upselling ability
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Attention to detail
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Organization and time management
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Team collaboration
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Reliability and accountability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



