General/Other Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking to recruit an outgoing and enthusiastic Supporter Care Administrator to join our fundraising team.
Supporter Care Administrator
Hours: 37.5 hours per week
Rate: £27,300 per annum
Reporting to: Head of Individual Giving
Base: Hybrid working from Child Bereavement UK’s Offices in either Buckinghamshire or Cheshire and home
This is a full-time role which requires an experienced administrator with CRM experience (Raiser’s Edge) to work closely with the Head of Individual Giving, along with supporting the wider fundraising team.
The Supporter Care Administrator will:
- be responsible for the administration of voluntary income and volunteer administration, ensuring donations are efficiently and accurately identified, recorded and acknowledged, and for the day-to-day management of the volunteer database.
- have the ability to work with a high level of accuracy and attention to detail.
- have good organizational skills and the ability to prioritise workload.
- be professional and a hard-working team player who can remain calm under pressure.
- have excellent written, communication and IT skills along with experience of CRM databases.
- be the lead contact for the coordination of some database projects for the fundraising operation, such as the administration of gift aid claims and coordinating data relating to appeals or volunteers.
- support the fundraising team by providing other administrative support as required.
Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.
Closing date: 28 May 2024.
Initial interviews will be held on Zoom.
Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.
No agencies please.
Visitor Experience Manager
Location: Slimbridge
Salary: £34,405 per annum
Contract: Permanent
This is a full-time role, 37.5 hours per week, working 5 days out of 7 including weekends and bank holidays.
Slimbridge Wetland Centre is looking for a Visitor Experience Manager to lead both our paid and volunteer teams, champion cross departmental working and achieve an inspiring and engaging visitor experience.
Working with the General Manager, you will ensure that visitor experience is at the forefront of everything we do, including how we engage with our visitors before, during and after their visit.
As our Visitor Experience Manager, you will lead and support our Learning, Engagement & Events, Visitor Services and Administration teams. You are responsible for conveying a warm welcome at the admissions desk and the business reception, delivering events & engagement programmes throughout the centre and overseeing formal learning, and the Scott House Museum.
You will also act as duty manager on a rota basis ensuring the smooth operation of day-to-day activities within the centre, communicating to all on site the expectations of the day.
About You
To join as our Visitor Experience Manager, you'll bring:
- Experience in delivering amazing engagement opportunities, events and learning
- Strong networking and influencing skills to foster good cross departmental relations
- Experience of championing the visitor experience in all areas of a business
- A passion for driving sales and income generation
You will be self-motivated, have excellent communication skills and be highly organised in order to manage and meet multiple deadlines.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 29/05/2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: We now have a need for a coordinator to work closely with the whole development team (comprising a Development Director, Development Manager, Development Officer, Major Donor Consultant and the CEO) in coordinating all aspects of our fundraising work, from identifying prospects, creating compelling funding applications through to successfully managing relationships with funders. This role will give you experience of all of our funding streams, as well as exposure to our funders through your work in organising and managing our various events throughout the year, such as our annual awards.
What you will be doing:
- Supporting all members of the Development team to achieve the team’s annual fundraising targets
- Preparing and submitting applications in support of fundraising from trusts & foundations, statutory funders, corporates, major donors, and individual givers
- Supporting all members of the Development team to develop relationships with Tender’s funders and successfully steward relationships to achieve further funding
- Supporting the Development team in coordinating and delivering events in support of Tender’s fundraising activities
Essential requirements:
- Good understanding of the principles of different fundraising streams, including trusts & foundations and corporate
- Proficiency in office software, including Word, Excel, PowerPoint
- Project management skills, with the ability to manage multiple and competing deadlines
- Forming sound, evidence-based decisions and taking personal responsibility for actions
- Thinking ahead, managing time, priorities and risks, and developing structured and efficient approaches to deliver work on time and to a high standard
- Ability to solve problems, working flexibly and collaboratively
- Willing to develop and acquire new knowledge, skills and experience
- Commitment to safeguarding and equal opportunities
The client requests no contact from agencies or media sales.
We are working with an incredible homelessness charity to recruit this key role to cover maternity leave. You will provide direction and manage the team responsible for brand, comms, events and fundraising. You will also directly be responsible for Major Donor relations and income.
This position is critical in the charitys growth and delivery of strategic goals through brand development, stakeholder engagement and delivery of some key streams of fundraised income.
This is a hybrid role with two days a week in the London office. Fully remote might be considered for the right candidate.
The Company
A small collaborative and passionate charity dedicated to solving homelessness, providing a safe and caring community that supports self belief and independent living.
The Role
Develop the brand on an ongoing basis, in collaboration with the Chief Executive and senior leaders
Ensure the charitys visual identity and organisational narrative are upheld through all communications and PR
Support the Heads of Fundraising and Communications to devise a communications strategy aimed at engaging new and existing audiences
Identify stories and opportunities to increase brand awareness
Keep up to date with best practice in fundraising, identifying and sharing trends, developments
Manage the work of direct reports, agreeing and setting objectives, targets and deadlines
Directly take responsibility for supporting and communicating with major donor / high net worth supporters
The Candidate
Experience of planning and delivering fundraised income growth
Brand management experience
Experience producing communications and/or fundraising plans in the charity sector
Understanding of supporter management and journeys
Experience of managing and developing high-performing team
Ability to develop and maintain professional relationships at all levels and with key stakeholders
Agility to move across various functions and areas of responsibility
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Who are Habs?
We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage, and Community are the core beliefs that we stand for here at Habs.
Join our team and unlock your potential!
Role: Fundraising Database Manager
Location: The Haberdashers' Schools, Elstree, Hertfordshire but with hybrid work
This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.
Overview
The Fundraising Database Manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations
You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.
You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.
Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.
Closing date: 8am on Monday 3rd June 2024 Interviews: Friday 7th June 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Haberdashers’ Boys’ and Girls' Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
Haberdashers’ Girls’ School and Haberdashers’ Boys’ School have ambitious plans to build dynamic relationships with their alumni, parents and friends
The client requests no contact from agencies or media sales.
About Us:
The World Association of Girl Guides and Girl Scouts (WAGGGS) is the biggest girl-led organisation in the world. Our diverse movement represents 10 million members, which includes 1 Million committed and dedicated volunteers across 153 countries and territories (we call them Membership Organisations!)
Girl Guiding and Girl Scouting has transformed the lives of girls and young women worldwide, supporting and empowering them to achieve their fullest potential and become responsible citizens of the world.
Our strengths lie in innovative non-formal education programmes, leadership development, advocacy and community action; empowering girls and young women to develop the skills and confidence needed to make positive changes in their lives, in their communities and the world around them.
About the Role:
Would you like to make a difference to the lives of girls and young women around the world? Are you passionate about gender equality? Do you want to support girls and young women to feel confident, resilient and empowered to take the lead in their lives, their communities, and the world?
The Strategic Partnerships Fundraising Manager will play a key role in driving forward our business development ambitions. You will lead the prospecting and cultivation process right through to collaborating with experts across WAGGGS on programme/product design through to bid development for some of our largest, most exciting and complex corporate funding opportunities.
Your focus will be on developing new and scaling our current programmes and projects on topics such as climate change, menstrual hygiene, leadership, gender-based violence and STEM.
About the Team:
The team is comprised of New Business Experts with a full range of bid development skills from budget building, programme design and commercial expertise required to secure high value multiyear opportunities. Alongside side new business fundraisers you will also be working with our Senior Membership Organistaion Partner, who will support and negotiate funding opportunities at a country led level.
The Strategic Partnerships Team works closely with colleagues from across WAGGGS such as the Global Programmes, Core Mission, World Centres and Membership to deliver on our objectives. Join a team that is passionate and ambitious in building and delivering compelling mutually beneficial opportunities that can empower and develop girls and young women across the world.
About You:
The successful candidate will have significant experience in devising strategies to generate income from corporate donors, ideally within the international fundraising space.
You will be adept at maintaining and building solid working relationships with senior stakeholders and corporate partners, especially in cross-cultural settings.
You will have a good track record of budget management and delivering agreed fundraising targets.
French, Spanish or Arabic language skills are desirable but not essential.
The client requests no contact from agencies or media sales.
Job title - Development Officer
Salary Band: (£26,676 - £36,490), depending on experience
Position: Full-time, open-ended
Reports to: Head of Fundraising
About PML:
Plymouth Marine Laboratory (PML) is a world-class marine research charity with a vision to realise a healthy and sustainable ocean through the delivery of impactful, cutting-edge environmental and social science.
Our research is generating significant real-world impact addressing pressing global challenges such as climate change, biodiversity loss, pollution, and infectious diseases. For instance, PML's research underpinned UK legislation to ban microplastic beads from the manufacture of wash-off cosmetics, informed the development of international agreements to address ocean acidification and the designation of marine protected areas covering over 600,000 km2 around the globe.
The Role:
Join PML in a pivotal role to contribute to our mission through philanthropic fundraising. We seek a skilled grant-writer who is motivated by our mission of science for society and the planet.
Responsibilities:
· Prospect research
o Develop a high degree of awareness of PML’s work, achievements and funding needs
o Research prospective funders via funding directories, online research, and networking
o Liaise with funders to obtain information about funding opportunities
o Alert colleagues to relevant funding opportunities
· Proposal development
o Carry out desk research to gather information in support of funding proposals
o Organise and facilitate project planning meetings with colleagues and partners
o Write and edit compelling funding proposals
o Support the preparation of project budgets
· Donor cultivation
o Support the Head of Fundraising to build relationships with funders via written communications and meetingsface-to-face
· Other duties
o Maintain records on funders and proposals
o Ensure all fundraising activities are carried out in accordance with the Fundraising Code of Practice and relevant regulations such as GDPR
About You (Essential):
- Fundraising experience with a proven track record of grant success.
- Excellent written and spoken communication skills, including active listening and the ability to write clear and compelling prose.
- Highly motivated for the role. Demonstrate strong commitment to PML’s vision, mission and values.
- Excellent interpersonal skills, including being personable, tactful, and able to build positive working relationships with diverse internal and external stakeholders, including funders.
- Strong analytical skills. Able to recognise funders’ priorities and judge their alignment with PML’s work. Able to think critically and use quantitative and qualitative information to develop compelling cases for support tailored to audiences.
- Strong organisational skills, capable of effectively planning and managing multiple tasks within deadlines.
- Curious to learn and able to quickly grasp new subject matter (i.e., PML’s science).
- Scientifically literate and environmentally aware.
- Sufficient numerical ability and command of spreadsheets to prepare sound project budgets.
- Proficient in MS Office and gathering information from online research.
- Degree or equivalent experience in a related field.
Desirable:
- Awareness of the philanthropic funding landscape for environmental science.
- Established network within relevant sectors.
PML has a number of generous employee benefits:
- 30 days annual leave + 2.5 Privilege days
- Principle Science staff are eligible for performance based contribution awards.
- Peer to peer bonus scheme
- Employee Benefits platform
- Free car parking (although our location is excellent for public transport links)
- Flexible working hours scheme
- Company Pension Scheme with up to 10% employer contributions
- Life assurance
- Confidential financial advice
- Cycle to work scheme
- Merit Promotion / Individual Merit Award schemes
- Bonus scheme
- Welfare services
- 24/7 employee assistance helpline
- Staff development – identified through the Performance and Development Review (PDR) process.
To apply, please send your CV & a Covering Letter, by the closing date 02 June 2024.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Location: London / hybrid
Contract type: Permanent
Hours: 35 hours per week
Salary: £45,000
About Amref Health Africa
Amref Health Africa is the largest Africa-based international health development organisation. We work to bring about lasting health change in Africa. Headquartered in Nairobi, Amref works in 35 countries to improve access to healthcare and to help create an environment that is conducive to good health. Amref’s programmes focus on: child health and nutrition; communicable and non-communicable diseases; health financing; maternal, newborn health; neglected tropical diseases; sexual and reproductive health and rights; and water and sanitation and hygiene. Our programmes align with our Global Strategy objectives: to increase primary healthcare access for all, and to address the social determinants of health. These are the factors that influence people’s health, from their access to education, to their gender, and their exposure to the impacts of climate change.
Amref Health Africa UK (Amref UK) is an independent UK-registered NGO that exists to support the programme and policy activities of Amref. With a UK-based Board of Trustees and staff team, our main purpose in the UK is to develop and manage partnerships with UK donors who want to support Amref’s work in Africa. Amref UK’s Strategy 2024–2030 will deliver transformational growth to support the work towards Africa’s health transformation.
About this Role
Together with the Director of Fundraising, the Philanthropy Manager will develop and deliver the Philanthropy Strategy, with the support of the Philanthropy Assistant. This is a significant part of the organisation’s overall Supporter Engagement Strategy which focuses specifically on unrestricted income generation. This role will raise unrestricted income through the development of Amref UK’s Major Gifts programme - the Mbele Movement - by identifying and cultivating new high net worth supporters, and inspiring them to make unrestricted, multi-year major gifts, in line with the Philanthropy Strategy. The Philanthropy Manager is also responsible for nurturing and growing our existing portfolio of philanthropists and philanthropic organisations by building strong relationships and securing unrestricted income in line with the Supporter Engagement Strategy.
View the full job description at the bottom of the page in the "Associated Files" section.
How to Apply
To apply, please submit a cover letter of no more than two sides of A4 that demonstrates your interest in and suitability for the role, and a CV no longer than 2 sides of A4, through the Hireful Platform by 6pm on Tuesday 21st May 2024.
Amref UK champions inclusion, diversity and equal opportunity in every aspect of our work. We appoint our staff on merit, respecting and valuing the wide range of ways in which they are able to demonstrate the potential, experience and skills we seek. Unfortunately Amref UK is not able to support UK work permit sponsorship for this role, so all candidates must already hold UK Right to Work status.
Benefits: Commitment to diversity, inclusion and employee development. Flexible working with ability to work up to 80% of work schedule from home. Time off in lieu (TOIL) for work outside of standard hours. 25 days holiday allowance, increasing to 27 days after 2 years + bank holidays + 3 additional days at Christmas. Generous pension scheme and maternity leave. Season ticket loans and cycle-to-work schemes available. Potential travel to our offices in Africa and Europe as appropriate.
REF-213857
Salary: £50-56,000 per annum
Location: Woking, Surrey – hybrid working (ideally once a week or equivalent per month in the Woking office) or remote working can be discussed. There will be some occasional travel to Europe with this role.
Contract: Permanent, full-time hours (40 per week - some flexibility available e.g. 0.8 FTE).
Note:
- For non-UK nationals, applicants will need to have a valid UK work permit and for all, a residency in England.
- However, there is also flexibility to be based in the WWF International Hub in Zeist, the Netherlands, for applicants with a valid EU permit.
WWF, the largest conservation organisation in the world, is seeking a Digital Fundraising Manager to manage and oversee the expansion of their online fundraising and to achieve acquisition and retention income growth targets.
WWF is an independent conservation organisation, striving to sustain the natural world for the benefit of people and wildlife. From individuals and communities to business and government, they are part of a growing coalition calling on world leaders to set nature on the path to recovery by 2030. Together, they aim to protect and restore natural habitats, stop the mass extinction of wildlife, and make the way we produce and consume sustainable.
The Digital Fundraising Manager for WWF International will work to deliver effective digital strategies and techniques across selected markets, with the ultimate aim of maximising short and long term income (primarily unrestricted). The post-holder will create and implement online donor acquisition and retention strategies, as well as develop a diverse portfolio of fundraising products for WWF International. The role is also responsible for providing vision and leadership for WWF International in the fast-moving area of digital fundraising.
This is an exciting time to be joining the team. WWF International is aiming to strengthen its digital fundraising capacity by optimising the current technical infrastructure (contact management tool, mass engagement tool, etc) and develop a strong online donor experience to acquire and retain donors in selected WWF International markets.
The ideal candidate will have significant levels of experience in the field of digital fundraising and of using digital to drive supporter action online and offline. This should include experience of designing, planning and delivering successful digital activities, such as designing and optimising the donor journey, SEM/SEO/SMO, social media (paid social) and/or digital advertising campaigns (paid search, Google grants) that generate incremental income. In terms of skills, you will need to be creative, entrepreneurial, be able to think strategically, design effective data-based action plans, and possess excellent project management skills. Finally, alongside strong interpersonal and collaboration skills, you will be proactive and results-driven with a ‘can do’ attitude to work.
CLOSING DATE: 9.00am BST, Monday 27th May.
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Head of High Value Operations to join our Fundraising team.
Title: Head of High Value Operations
Salary: £60,000 per annum
Contract: Permanent (full-time)
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Head Office in Hampstead, London
The Head of High Value Operations role is central to our bold fundraising ambitions. Establishing and leading a team of operations professionals encompassing research, data and insight, case for support, special events, and supporter care, the Head of High Value Operations will drive income growth by embedding best practice in fundraising operations, developing the processes and systems which support fundraising, and building strong networks across Anthony Nolan in support of fundraising. Reporting to the Chief of Fundraising, and part of the Fundraising SLT, we’re looking for someone who is a natural relationship builder, someone who understands the key components of an operations team in a fundraising context, and someone who is excited to build a team and programme from the ground up, using their skills and experience in this field.
What’s needed?
- Practical management experience of prospect research, fundraising database management, or gift management
- Proven record of leading and motivating a team, ideally within a fundraising operations team
- An understanding of high value fundraising
- Collaboration with the wider Philanthropy, Corporate, and Special Events teams and other colleagues to identify sustainable ways to deliver our current and future strategy
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description (attached here and on our site when you click to apply), and you can read more about what to expect on the Our recruitment process page on our career site.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Kingston Voluntary Action (KVA) is a long-established and well-respected infrastructure support organisation for the voluntary and community sector in Kingston. We have grown in the last few years in the number and variety of projects as well as the number of team members. KVA is in its second year of delivering the Infrastructure Support Contract awarded by the Royal Borough of Kingston.
Together with our VCSE Sector Development Manager, internal team and external partners, you will ensure that KVA offers an ambitious and innovative capacity building programme for Kingston community and voluntary sector organisations.
We are looking for an experienced capacity building officer with a wide skillset and a track record of achieving outcomes for local communities by undertaking hands-on work with VCSE organisations of all sizes and structures, including, but not limited to support with fundraising, ability to better demonstrate their impact, develop policies and procedures and set up and run a charity or community organisation.
You will have a problem-solving approach, with patience, good listening skills, but also ability to be a critical friend when needed.
KVA is an expanding, ambitious team with a great working culture. We offer 27 days of annual leave, plus Bank Holidays, salary sacrifice scheme and hybrid working.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join our unique and award-winning charity and use your skills to help us build our future. An exciting opportunity for anyone with passion, drive and enthusiasm looking for a leadership role in the third sector.
Include tackles the issue of communication difficulty as a community, in a fun and innovative way.
We provide creative speech and language therapy-based activities which build confidence and skills in people with communication difficulties due to learning disabilities, autism or dementia and provide training for communication partners.
About the role
Include was founded in 2018, in response to an identified lack of opportunity and support for people with communication needs and has grown steadily ever since. This post has been created in response to that growth and achievement.
The Operations and Business Development Lead will play an important role in overseeing effective organisational service delivery and working closely with the CEO to develop the role of the charity within Surrey and beyond. The role requires overseeing delivery of key projects, managing a small team of staff and volunteers, developing long-term business plans and curating relationships with new partners and funders to ensure Include has the resilience to deliver against its mission into the future.
As OBD Lead, you will be a key member of the Senior Leadership Team working with the CEO, Finance & Data Lead, Communications & Partnerships Lead & Clinical Lead to develop and deliver Include’s core services and processes, with an eye for sustainability, impact and long-term growth.
This is a hybrid role. You will be asked to assist at events or performances, in addition to regularly attending sessions and meetings.
Key Responsibilities:
Operations Management
- Develop, support, and improve service delivery of key activities
- Review and improve impact measurement processes
- Review and improve policies and procedures
- Review and improve governance frameworks
- Manage a team of staff and chair meetings
- Support with HR functions and structural
- Prepare and create reports for the benefit of CEO and board of trustees
Business Development and Fundraising
- Develop new relationships to improve the profile and reach of the charity
- Support the fundraising team with grant applications, community fundraising, donor management or corporate support as required
- Identify new revenue streams and opportunities
- Oversee, develop and support the funding strategy to ensure financial resilience
- Develop and update the organisation’s business plan
- Work with the senior leadership team to set achievable KPIs
- (Potential to develop fundraising qualification through apprenticeship)
Event Management
- Manage and coordinate Include events
- Evaluate event delivery and ROI
Volunteer Coordination
- Oversee and support volunteer recruitment including supported volunteers
Please see attached Job Description and Person Spec for more detailed information.
Please let us know if you need any reasonable adjustments to apply
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Corporate Partnership Officer
Location: Hems Way, Lincoln, LN4 2GW. We currently operate a Hybrid Working system of a minimum of 3 days in the office and 2 days at home.
Salary: £24,000 - £30,000 per annum, depending on experience
Hours: 37.5 per week
Type: Permanent
Reporting to: Corporate Partnership Manager
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
About the Role
We are seeking an experienced individual to support the Corporate Partnerships Manager in ensuring the maximum potential income is generated from the corporate sector by reviewing, implementing, and maintaining a Corporate strategy.
The successful candidate will use the Donorflex CRM System to ensure a smooth supporter journey, will capitalise on existing supporters and work with the wider income generation team to identify new opportunities for corporate support and strategic business partnerships.
This is a brand new role and a great opportunity to join our team. Full details of this opportunity are available on our website.
Our Benefits
We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional day per completed year of service. We also offer an extra day off on your birthday. Following completion of a 6-month probationary period, we offer access to a Health & Wellbeing Care Plan, plus an Occupational Sick Pay Scheme. We also provide a life insurance at 3 times your annual salary. Our current pension scheme typically includes 6% employer contributions, with 4% employee contribution.
Closing date: Monday 27th May 2024
Interview dates: 5th or 6th June 2024
Please note: We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
No agencies please.
Goodman Masson are thrilled to be partnered with Women's Aid on their search for a Director of Income and Engagement.
Who would you be working for?
Women's Aid is the national charity working to end domestic abuse against women and children. Over the past 46 years, Women's Aid has been at the forefront of shaping and coordinating responses to domestic abuse through practice, research and policy. Empowering survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.
Women's Aid support services, which include a Live Chat Helpline, the Survivors' Forum, the No Woman Turned Away Project, the Survivor's Handbook, Love Respect (dedicated website for young people in their first relationships), the national Domestic Abuse Directory and their advocacy projects, help thousands of women and children every year.
What is the role?
The Director of Income and Engagement within Women's Aid is a key role within the Executive Leadership Team (ELT). The role centres around building strong relationships, market analysis and forecasting, the ability to maximise business development opportunities and a vision of how to develop the pipeline of opportunities to achieve targets and inspire others. Responsible for leading income generation across fundraising and business development to ensure the long-term sustainability of the Charity. Please see full information here - www.womensaidcareers.com
Main responsibilities include:
- Create and lead bold and ambitious fundraising and business development strategies, meeting an annual target of £1.5m restricted and £2m unrestricted income, and delivering growth in income earner of £1.2m annually
- Support the membership team in delivering the member value proposition; overseeing all membership interactions and directing strategy for engagement
- As part of the Executive Leadership Team, work with colleagues to develop innovative and practical ways to increase turnover and cost to income ratio
- Lead the Business Development team to develop and implement a commercial income strategy
- Report quarterly to the CEO and board of trustees on income generation
- Responsibility of the Fundraising and Business Development teams
This role is offering a salary of up to £81,795 and is largely remote with occasional travel to Bristol and London required.
What do you need to succeed?
- Significant evidenced experience of leading income generation in a voluntary organisation
- Demonstrable experience leading on the development of an income strategy and in identifying and nurturing income opportunities, securing donations and grants in excess of 5-6 figures from individuals, corporate sponsors, and trust funders
- Exceptional interpersonal and communication skills, oral and written, with excellent networking skills and the ability to liaise and influence at a senior level.
- Experience sitting on an Executive Leadership Team and working closely with other Directors
- Strong communication skills with the ability to communicate with a variety of stakeholders at differing seniority
Please reach out directly to [email protected] if you are keen to discuss this further.
**Please note only female applicants will be considered for this position**
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.