General Manager Jobs

Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.

As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.

BENEFITS

28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility

WHO WE ARE AND WHAT WE DO 
 
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.   

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

JOB PURPOSE 

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive Corporate Partnerships Manager to join the Private Partnerships & Philanthropy team. 

In this exciting role, you will lead on the management of a number of our existing and new relationships with companies to create and grow mutually beneficial, multi-year partnerships, playing a key part in the success of our annual fundraising programme. You will enjoy developing strong relationships and have excellent communication and problem- solving skills. You will be a confident communicator with a track record of meeting and exceeding financial targets. 

You will line manage the PPH Coordinator, with responsibility for managing performance and supporting their development.

This role is predominately an account management post, with some new business development.

ROLE RESPONSIBLITIES 

• Lead on the management of a number of high value strategic corporate partnerships, liaising across departments and virtual teams to monitor, evaluate and report on progress against partnership KPIs, targets, activities and budgets. 
• Develop annual and multi-year budgets and plans for partners. 
• Identify opportunities for partnership visibility and communications, and where possible employee engagement. 
• Manage a portfolio of partnerships, providing first-class relationship management and maximising value, including financial, advocacy, pro bono and in-kind support. 
• Work with existing corporate engagement products and develop new employee fundraising ideas. 
• Research new trends and innovations and emerging areas of interest for corporate partners. 
• Remain flexible and quickly respond to emergency situations, identifying and responding to fundraising opportunities. 
• Initiate, organise and coordinate a calendar of cultivation and stewardship events and identify visibility opportunities for UK for UNHCR. 
• Manage the PPH Coordinator, ensuring they are develop and supported to deliver on performance targets. 
• Collaborate with UK and international Private Partnerships & Philanthropy colleagues where possible to strengthen engagement with partners and prospects across channels. 
• Work within UK4U’s due diligence policy and GDPR policies and processes. 
• Support new business prospecting, research and cultivation. 
• Maintain up-to-date and accurate data on donors on Salesforce and SharePoint

PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience 

• A track record of developing partnerships and managing relationships with corporate partners to deliver high value, muti-year corporate partnership(s). 
• A track record of devising and delivering bespoke and engaging partnership fundraising plans and campaigns to grow income and engagement. 
• Experience of communicating complex themes and subjects to a variety of audiences, written and verbal in an engaging and motivating way. 
• Experience of event management and co-ordination to engage corporates and their employees
• Line management of one or more team members. 

Essential Skills/Knowledge 

• Ability to act proactively to identify new engagement and fundraising opportunities; 
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment; 
• Good attention to detail, strong ability to proof-read and pick up inconsistencies; 
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis; 
• Strong presentation, communication (written and verbal) skills, and interpersonal skills; 
• Excellent stakeholder and relationship management skills; 
• Experience of developing annual and multi-year budgets and plans 
• Strong Microsoft Word, Excel, PowerPoint, Project skills. 

Desirable Skills/Experience 

• Building a new business pipeline and successfully securing new income; 
• Experience of working in a complex, multi-stakeholder environment; 
• Passionate interest in refugee or broader charity sector, and the drive to further your fundraising knowledge. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing 

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development 

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Wednesday 29 May 2024

Interview dates: w/c 03 June 2024 (first round),
w/c 10 June 2024 (second round).

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

Full-time/open to job share

Do you enjoy presenting, building relationships, and networking? Are you able to inspire others to bring lasting change? If so, we’d love to hear from you!

The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. As a leading international Christian development charity, we work in 10 countries across Africa and Asia to defeat leprosy and transform lives.

Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them. 

We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. There’s nothing more rewarding than that!

We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.

We’re looking for:

• An engaging public speaker to a range of audiences, including churches, community groups and businesses
• Proven success in fundraising or sales
• A confident networker
• Experience of managing volunteers
• Excellent interpersonal and communication skills
• Willingness to work on Sundays and evenings as required, and occasional Saturdays
• The ability to develop and deliver a regional fundraising strategy

TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian, as you will be preaching in supporting churches. 

A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.

There is a potential for a job share in this role. If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.

To apply and for more information on this role and the work of TLM, please visit our website via the Apply button.

Closing date: 9.00 am on Wednesday 29 May 2024
Preliminary interviews: Date to be agreed (Zoom)
In-person interviews: Date to be agreed (Peterborough Office) 

TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community who have permission to work in the UK.

Registered Charity number 1050327.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

As a result of growing need within the Armed Forces Community, Help for Heroes has ambitious plans to make a leap in impact, with investment in their High Value Partnerships team to position us as the philanthropic partner of choice for those who can create lasting change for the Armed Forces Community.

The Stewardship and Events team, with the Senior Stewardship and Events Manager leading, plays an important role in transforming our high value fundraising through the development of transformative funding propositions, high profile fundraising and stewardship events and the creation of the highest quality stewardship tools.

This role will be a crucial part of the High Value Partnerships leadership team and represents a fantastic opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.

About You

You will have experience of building compelling cases for support, bids and partnership concepts specifically for major donors, companies and grant funders. You will have a flair for translating complex information into simple concise and compelling communications in a range of formats. You will also have excellent attention to detail, with experience of interpreting financial and impact data.

You will have experience in developing a special events programme to support engagement and high value fundraising; understanding the importance of events within high value stewardship plans.

Your excellent relationship building, influencing and negotiation skills combined with your experience of working with a range of internal teams and external stakeholders will ensure that the needs of our high value funding audiences are met and understood.

You will be a highly experienced people manager and leader, possessing strong relationship and project management skills. You will have excellent organisational skills and the ability to work across a number of conflicting deadlines and priorities. You will ideally be able to demonstrate fundraising experience and previous experience of working with high net worth individuals and committees is advantageous.

Flexible, proactive and enthusiastic, you will have excellent communication and influencing skills, and be comfortable adapting confidently to a wide variety of social settings. 

About the Role

As Senior Stewardship and Events Manager, you will be leading on the creation of ambitious funding propositions which will be attractive to high value donors and funders, working with key stakeholders from across the organisation to fully understand our existing services and transformational projects; translating complex information into compelling cases for support to be used by our High Value Partnerships team in funding applications, pitches and proposals. You will work closely with Recovery Services, Data and Insights and Finance teams to ensure all relevant information is gathered and reporting and evaluation processes are in place.

Working with your team and the wider High Value Partnerships team you will develop a special events programme to support engagement and fundraising, as well as leading on the development of developing engaging and relevant donor and prospect communications. You will work alongside the High Value Events Officer and other High Value Partnerships Senior Managers to conceptualise, plan and deliver a range of event types, offering a variety of activities to engage and inspire high value supporters, and ensure they are connected to, and inspired by, the work of Help for Heroes.

You will support our relationship management teams across High Value Partnerships to embed and further develop the high value stewardship strategy to ensure those who support Help for Heroes at the highest levels enjoy an exceptional supporter experience.

About Us:

The World Association of Girl Guides and Girl Scouts (WAGGGS) is the biggest girl-led organisation in the world. Our diverse movement represents 10 million members, which includes 1 Million committed and dedicated volunteers across 153 countries and territories (we call them Membership Organisations!)

Girl Guiding and Girl Scouting has transformed the lives of girls and young women worldwide, supporting and empowering them to achieve their fullest potential and become responsible citizens of the world.

Our strengths lie in innovative non-formal education programmes, leadership development, advocacy and community action; empowering girls and young women to develop the skills and confidence needed to make positive changes in their lives, in their communities and the world around them.

About the Role:

Would you like to make a difference to the lives of girls and young women around the world? Are you passionate about gender equality? Do you want to support girls and young women to feel confident, resilient and empowered to take the lead in their lives, their communities, and the world? 

The Strategic Partnerships Fundraising Manager will play a key role in driving forward our business development ambitions. You will lead the prospecting and cultivation process right through to collaborating with experts across WAGGGS on programme/product design through to bid development for some of our largest, most exciting and complex corporate funding opportunities.

Your focus will be on developing new and scaling our current programmes and projects on topics such as climate change, menstrual hygiene, leadership, gender-based violence and STEM.

About the Team:

The team is comprised of New Business Experts with a full range of bid development skills from budget building, programme design and commercial expertise required to secure high value multiyear opportunities. Alongside side new business fundraisers you will also be working with our Senior Membership Organistaion Partner, who will support and negotiate funding opportunities at a country led level.

The Strategic Partnerships Team works closely with colleagues from across WAGGGS such as the Global Programmes, Core Mission, World Centres and Membership to deliver on our objectives. Join a team that is passionate and ambitious in building and delivering compelling mutually beneficial opportunities that can empower and develop girls and young women across the world.

About You:

The successful candidate will have significant experience in devising strategies to generate income from corporate donors, ideally within the international fundraising space.

You will be adept at maintaining and building solid working relationships with senior stakeholders and corporate partners, especially in cross-cultural settings.

You will have a good track record of budget management and delivering agreed fundraising targets.

French, Spanish or Arabic language skills are desirable but not essential.

FULL-TIME JOB VACANCY
SENIOR MANAGER, ANALYTICS AND INSIGHT
Development and Outreach Department
Multiple Office Locations Considered
Application Deadline: 4 June 2024

The Fundraising Systems & Data Analysis (FSDA) team of the Development and Outreach Department of Human Rights Watch (HRW) is seeking applicants for the position of Senior Manager, Analytics and Insight. The Senior Analytics and Insight Manager will be responsible for instilling a data-driven and data-informed culture to make evidence-based decisions, increase efficiencies, improve overall departmental return on investment (ROI), grow new fundraising streams, and achieve long-term profitability.

The Senior Analytics and Insight Manager will generate, improve, and analyze fundraising data, both quantitative and qualitative, from internal and external sources to produce strategic information that supports data-driven and informed decisions, tactics, and strategies that consistently maximize HRW fundraising results. This role will feed into both the quarterly reforecasts and annual budget data and supporting methodology and collaborating with the Finance team as needed for the Development department.

This full-time position will ideally be based in either the United States or Europe, preferably in one of the cities where HRW has an office and will report to the Managing Director of Fundraising Systems and Data Analysis based in London. The Senior Analytics and Insight Manager will manage at least one direct report.

The successful candidate may have the option to work remotely but is expected to work from the office 1-2 times a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.

Responsibilities:

Product Management Oversight: 

1. Provide strategic, tactical, and operational planning of all Business Intelligence (BI_ Systems and tools utilized by the Development Department;

2. Implement and build the BI structure of the Development Department, working closely with CRM (Salesforce) team and working with vendors as needed to understand the desired outcomes;

3. Partner with the Training & Support team to promote user adoption of BI reports by developing and implementing communication plans, training campaigns, and incentives to encourage staff engagement and utilization;

4. Ensure effective coordination and change management with Training & Support, CRM and Digital products, IT, and fundraising teams;

5. Act as the subject matter expert for all areas of fundraising reporting and respond to escalated queries and reporting discrepancies from Data Analysis Officer;

6. Develop project management processes to support the prioritization of all analysis, data selection, integration, and reporting requests, ensuring the briefing processes are understood and developing a Service Level Agreement (SLA) framework as needed; and

7. Support on Data Integrations and Application Interface Programs (APIs), including any Extract Transform and Load (ETL) processes as needed, working with the Data Quality and Integrations Officer to develop these to meet “fit-for-purpose” requirement. Support both the CRM and Digital Product Managers as needed.

Data, Analysis and Reporting:

1. Support the development and implementation of the long-term data and insight strategy for HRW which improves data quality, deepens the department’s institutional memory, and aligns with the broader HRW data strategy;

2. Develop and present actionable insights, strategic recommendations, and business intelligence from analytical output to support strategic decisions for the Development team and on investments and benchmarking activities;

3. Deliver the data and insight strategy including activity reporting, financial forecasting, specialist report development, and ad hoc analysis projects and data selections, to increase understanding of activity, supporter and financial trends and making recommendations to leadership to deliver improvements;

4. Collaborate with the Marketing Team to create data selections including recommendations on which are the best targets for direct marketing campaigns, create segments according to strategically determined criteria, data model, and develop testing plans to yield statistically significant results;

5. Work with the Fundraising Systems and Data Analysis Managing Director to build tools and reports that allow for both the forecast and budget revenue projections to be provided with ease. Create multi-year fundraising projections per main channel and audience using historical data, statistical modelling techniques, and new initiatives;

6. Collaborate with the Finance team around both the production and validation of financial reporting, including budgeting, reforecasting, and income reporting in general for the Development D Ensure that the Marketing coding / attribution processes are clearly documented and any exceptions tracked with the Revenue Operations teams;

7. Ensure that the expenditure budget for the Development Department is managed and reported on effectively, capturing the planned spending across the different teams within the department, including reporting on the actuals and investigating any variances with finance and the budget holders as needed; and

8. Ensure that the Leadership Gift data reporting can occur, through development of advanced visualizations including dashboards and ensure that hygiene initiatives are followed by supporting both the Data Quality and Integrations Officer and Relationship Manage Work with Finance on the monthly reconciliation processes.

Leadership, Training, & Support:

1. Lead improvement projects that shape the department’s effectiveness, efficiency and data-driven decision making;

2. Serve as subject matter expert to both the CRM and Digital Product Managers as they proactively assess users’ evolving system needs, priorities, capacity, and workflows, and ensure reporting needs are well articulated to inform future technology enhancements; and

3. Teach and mentor Data Analyst and Data Integrations staff to grow their capabilities within the fundraising CRM, data, and operations field.

Other:

1. Carry out other duties as required.

Managerial Responsibilities: 

1. Provide leadership, motivation, and mentorship to the Data Analysis, Quality and Integrations team, setting clear expectations, performance objectives, and providing regular and constructive feedback;

2. Foster an inclusive, creative, and positive work environment, encouraging diverse perspectives and participation in diversity, equity, and inclusion efforts, while proactively addressing bias, discrimination, and microaggressions;

3. Model inclusive behavior and consistently adhere to HRW's internal values;

4. Incorporate diversity, equity, and inclusion values and initiatives into the work of the Data Quality and Integrations team; and

5. Collaborate with staff to develop initiatives aimed at movement-building and expanding partnerships with diverse clients, donors, stakeholders, and partners.

Qualifications:

Education: A bachelor’s degree or equivalent work experience.

Experience: A minimum of five (5) years of relevant experience working in fundraising data analysis or business data analysis is required. Knowledge and experience in nonprofit fundraising and marketing, preferably in a global INGO context with country-specific fundraising operations, is highly desirable.

Related Skills and Knowledge: 

1. Fluency in fundraising practices, terminology, technologies, channels, and compliance, and the ability to translate easily between fundraising end users and technology providers is required.

2. A critical thinker with the confidence to transform data and information into structured systems and reports is required.

3. Record of generating buy-in from, and exceeding expectations of, internal and external stakeholders is required.

4. Hands-on experience with data analysis, quality, cleansing, extracting, and validation (ETL) processes and tools is required.

5. Fluency in SQL or similar database query language is required. Experience with unstructured data is a plus.

6. Knowledge of both using and configuring Application Program Interfaces (APIs) to perform data integrations between multiple systems is required.

7. Strong understanding of Business Intelligence platforms, report and dashboard construction and data modelling and segmentation within the fundraising data context (Power BI or Tableau is Desirable) is required.

8. Hands on experience with working with INGO CRM systems is required. Salesforce experience is desirable.

9. Excellent verbal and written communication skills in English, and the ability to present complex issues in a clear, concise and persuasive manner to business and technical professionals, and to staff for whom English is not their first language is required.

10. Ability to work collaboratively and build trust with diverse stakeholders globally, including staff for whom English is not their first language, is required.

11. Strong understanding of nonprofit fundraising processes, strategies, and best practices is required.

12. Experience in vendor management is desirable.

13. Detail-oriented with excellent problem-solving and troubleshooting skills is required.

14. Ability to work collaboratively with diverse stakeholders and teams is required.

15. Strong project management skills and the ability to manage multiple priorities is required.

16. Demonstrated experience managing teams ensuring motivation and high-performance levels is required.

17. Demonstrated ability to manage multiple priorities and work in a fast-paced environment is required.

18. Advanced knowledge of Microsoft Office software, particularly Excel, is required.

Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. If this position were to be based in the United States, the salary range would be USD 88,000-96,000. Salary ranges outside of the United States vary based on location.

How to Apply: Please apply immediately or by 4 June 2024 by visiting our online job portal at HRW official website and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.

If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation e-mail us. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.

Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.

Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.

The role’s focus is Greater Manchester with some work in Merseyside, and you will also work on joint initiatives and events with the Fundraising Development Manager for Yorkshire.

Good fundraisers come from all walks of life, and we encourage people from minority backgrounds, or with transferable skills to apply. Your positive approach and proven track record in cultivating relationships is key to the role, as is your resilience and ability to keep going when the going gets tough. You’ll be part of a fantastic team who are very supportive, including the Senior Fundraiser who’ll report into you.

A day in the life of a Fundraising Development Manager:

• Generate income from individuals, and corporates
• Promote appeals and events to prospective supporters
• Join forums and networking events to cultivate new income generating relationships
• Meet with supporters in person, on-line and by phone
• Collaborate with colleagues in service teams to identify funding needs
• Recruit and work with volunteers, including corporate volunteers
• Thank our donors and supporters and ensure they feel valued – we love creative ways to say thank you
• We also love creative ways to say please and you will help generate new fundraising ideas
• Contribute to team meetings and collaborate with fundraising colleagues
• Line management of Senior Fundraiser

To be a successful Fundraising Development Manager you’ll need:

• Bags of enthusiasm and a commitment to our cause
• Excellent relationship building skills
• Tenacity and the ability to prioritise
• The ability to communicate effectively and persuasively.
• Planning and budgeting skills and the ability to understand and summarise financial information.
• Proven ability to develop and maintain strong and productive working relationships with internal and external contacts
• Direct experience of regularly monitoring KPIs for team activities and key corporate partnerships and projects
• sales/marketing experience
• Line management experience
• Experience of building strong and effective donor/customer relationships at all levels

Requirements

Proven experience of planning and managing income generating activities and events

About ELBA

ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate and other investments from over 60 organisations into our community, education and employment programmes.

With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 15,000 corporate employees in volunteer programmes that support employment, education and community initiatives. In 2023 the Community Works programme supported 126 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.

Purpose of the job

To be responsible for the successful delivery of ELBA’s Dragon Award Nominated Evolve Project, delivering exciting, innovative employer-supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with a key geographical focus in Hackney, Tower Hamlets and Haringey.

About Evolve

The Evolve Project is a collaborative partnership between Linklaters, UBS, Societe Generale and the Societe Generale UK Foundation, delivered by ELBA. Overall, the Evolve project aims to address the wider barriers and challenges faced in society & by community organisations & charities with a particular focus on Hackney and its surrounding boroughs of Tower Hamlets & Haringey. The project does this through supporting community organisations who are addressing different barriers like post Covid recovery, and the cost-of-living crisis, alongside continuing challenges of funding & sustainability.

Evolve aims to build the capacity of thee organisations, especially supporting the leadership, so they can keep up with the increased demand they are experiencing. Evolve has been designed to dynamically respond to the changing needs of local community organisations, drawing on the time, skills and expertise of employee volunteers to address the most pressing community challenges. The project is currently in its fourth year with funding secured for the following two years.

The role requires an ability to build a close and collaborative relationship across the community sector, particularly in Hackney, as well as with the corporate funders. A key focus is developing and delivering a range of exciting employee volunteering activities (including the Leaders in Partnership and Emerging Leaders coaching programmes) as well as leading monthly delivery and quarterly steering group meetings with the three business partners to ensure volunteer engagement and session development is meeting the aims and objectives of the project.

The post will be managed by the Head of Programme, Connect which sits within the Community Works programme at ELBA. The post holder will have weekly one-to-one meetings for input and guidance to achieve agreed targets and will be subject to annual performance appraisals.

Working for ELBA

As well as a competitive salary, we have generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives. There is the potential for project managers to progress up to a senior project manager role after a year subject to performance.

Job Description

Key Evolve duties

● Responsible for day-to-day development and delivery of the Evolve project

● Collaborate closely with community partners, corporate partners and the ELBA team to understand community needs and design appropriate employee volunteering activities to address these needs

● Deliver a range of employee volunteering opportunities focused on capacity building for local community organisations within the geographical remit

● Build and maintain strong relationships with Evolve partners’ Corporate Responsibility teams by organising regular meetings and responding promptly to company requests

● Develop and promote a range of employee volunteering opportunities to corporate partners and manage delivery of volunteer requests

● Organise delivery of monthly delivery meetings and quarterly project steering group meetings including preparation of supporting documents and minute taking

● Achieve good delivery targets of employee volunteers engaged and beneficiaries supported

● Maintain strong impact reporting for the project and long-term tracking

Main duties

● Build effective working relationships with ELBA corporate partner organisations to understand their business and functions, culture and priorities, generate opportunities suitable for their employees, manage expectations and deliver on activities in support of programme and project goals and objectives

● Identify and build relationships with a range of community stakeholders, including charities, community groups, social enterprises and grassroots organisations

● Assess organisational needs and develop creative corporate volunteering opportunities to meet the needs and build the capacity of community stakeholders

● Source, place, train and manage cohorts of corporate volunteers in line with business plan and project targets

● Identify a range of corporate volunteering opportunities that can facilitate large-scale participation and/or collaboration for ELBA corporate partners

● Generate regular communication items such as an annual report, programme impact reports, articles, write awards nominations and case studies and maximise the use of social media platforms

● Work with the Community team to ensure programme materials are kept up to date

● Implement effective evaluation and impact measurement tools in line with ELBA corporate partner requirements, ensuring that evaluation informs best practices to ensure continuous improvement

General

● Adhere to ELBA’s safeguarding policies and procedures at all times

● Develop a broad knowledge of regeneration programmes and local authority priorities in east London and specific geographical area

● Support the wider Community team with the planning and delivery of key events

● Support Connect Head of Programme to align Evolve’s offering with the wider Connect programme

● Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales

● Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records

● Complete monthly, quarterly and annual reports as required

● Proactively generate case studies, news articles, photos and social media content to promote the work of ELBA in line with ELBA communication targets and protocols

● Collaborate with other ELBA colleagues on projects where appropriate, and contribute to the development of ELBA as an organisation overall

● Adhere to and implement policies, including equal opportunities and health and safety

● Undertake any other reasonable duties as requested by your line manager

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background.  We are an equal opportunities employer and we welcome all applications.

This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.

Your role will be to further develop and deliver a range of events and initiatives that the Harlequins Foundation offers to its supporters to help us to raise the funds we need to deliver our programmes. As the charitable arm of the Club, we deliver a variety of programmes aimed at achieving improved outcomes for education and employability, wellbeing and inclusion. The role will play a key part in delivering high-profile fundraising events while building the Foundation’s engagement with different communities and supporter types, being instrumental in delivering campaigns and events to engage new audiences with the Foundation’s purpose.

As a proactive and enthusiastic person, you'll need to be adept at managing multiple projects and events concurrently. Working closely with the Head of Fundraising and Engagement and within a small Fundraising team, the successful applicant will be responsible for delivering events from Harlequins matchday activations to Foundation fundraising events.

You will develop key relationships within the Foundation and Club’s network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.

The successful candidate will be experienced in planning and delivering a variety of events, ideally within the charity sector with a focus on fundraising. An ability to provide exceptional experiences, catering to different audiences including both sports fans and high-net worth individuals as appropriate. Some weekend and evening working will be required as part of the role.

Key Responsibilites

• Support the development and delivery of a varied portfolio of events and fundraising activities to meet agreed objectives, all of which reflect the spirit of the Harlequins Foundation
• Deliver high quality supporter care and stewardship, ensuring a quality experience for supporters at all events that reflect the values and identity of the Foundation, and build long-term relationships with our supporters
• With support of the team where relevant, co-ordinate event logistics; including but not limited to sales, bookings and liaison with supporters and suppliers, material production, event marketing and promotion, set up, and delivery
• Maximise income from our portfolio of events and fundraising activations.
• Ensure relevant processes and policies are in place to deliver a successful, profitable events programme
• Oversee the management of fundraising systems and platforms to create the best possible experience for donors and participants
• Assist with all fundraising aspects of events including sourcing, recording and storing auction prizes and working with the team to manage auction fulfilment
• Regularly review the performance of events and fundraising campaigns, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the Foundation
• Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, Quins Supporters Association (QUINSSA), Harlequins Players Association (HPA), event delivery partners and suppliers
• Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work

Person Specification

Qualifications and Experience

• Educated to degree level or demonstrable equivalent experience
• Exceptional events management and project management experience; managing a range of events and budgets in size, profile and scale
• Excellent organisational and administrative skills including budget and project management
• Experience of delivering fundraising events and activations that can engage supporters
• Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
• Strong team player and project leadership, ensuring clear and regular communication with the team and stakeholders as appropriate
• Competent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
• Experience of working within the sports charity/sports sector
• Experience of working with high-net-worth individuals or celebrities would be an advantage

Skills, abilities, and knowledge

• Highly organised with excellent planning and coordination skills and a meticulous attention to detail
• Strong communications skills and decision-making capabilities.
• Understanding of events delivery, and sports/charity industry
• Strong financial literacy and proven budget management experience
• Demonstrates both creative and operational thinking and judgement
• A good knowledge of health and safety requirements around event delivery
• Able to think long-term and support the strategic development of the Foundation
• Excellent stakeholder management skills with the ability to differentiate your delivery to meet the needs of the audience
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
• Experience in managing a diverse workload with multiple deadlines, deliverables, and stakeholders and to be able to prioritise when needed
• Excellent negotiation skills with proven record of accomplishment
• Hands on, with the ability to lead from the front and support the delivery of our work
• A commitment to safeguarding children, young people, and vulnerable adults
• An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community

Applying for the role

To apply for the role, you must fill out an application form and send it along with a cover letter outlining your suitability for the role.

Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. CV’s or emails expressing an interest in the position without completing the online application form will be disregarded, although you are welcome to include one with your application.

All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.

Who are Habs?

We are a diverse community, and we nurture a global perspective and a deep sense of responsibility for the world in which our pupils will lead and succeed. Our broad curriculum and co-curricular provision prepare pupils for success wherever their passion may take them. Ambition, Curiosity, Courage, and Community are the core beliefs that we stand for here at Habs.

Join our team and unlock your potential!

Role:                 Fundraising Database Manager

Location:            The Haberdashers' Schools, Elstree, Hertfordshire but with hybrid work

This is an exciting time for Haberdashers’ Girls’ School and Haberdashers’ Boys’ School. While they remain largely autonomous institutions with their own cultures and traditions, they are undertaking ambitious joint fundraising and alumni relations activities for the first time in their histories. This effort is led by a small but dynamic development & alumni relations team working across both schools.

Overview

The Fundraising Database Manager plays a key role within the team, with overall responsibility for the administration and oversight of the Raiser's Edge donor/alumni database, gift processing and alumni networking platforms across both schools. Responsibilities include maintaining the integrity of the data and ensuring it is up to date, optimising the database for fundraising appeals, generating reports and queries, providing professional support and training to users, processing all gifts and claiming Gift Aid. The database manager is also responsible for ensuring the department complies with all relevant data protection regulations

You are a motivated and highly organised self-starter, with a knack for methodical problem-solving, enthusiasm for the potential of data to drive effective fundraising and alumni relations, and a meticulous attention to detail. Beyond optimising and managing the database, you will also take the lead in implementing new financial and operational procedures which will make our fundraising and alumni relations work more efficient and effective, and which will be easy for less tech-minded team members to adopt and sustain.

You are comfortable extracting, interrogating and reporting on data to help inform strategy, always looking for ways to use and improve your skills and experience to make an impact. You will have a sophisticated understanding of how to export, import and (where warranted) merge multiple datasets. Finally, you never forget that behind the data are real people, and that ensuring the integrity, accuracy and protection of their data is vitally important, both for them and for the schools.

Location: Borehamwood, 15 miles northwest of central London. A flexible work schedule, including a mix of remote and on-site working, will be possible for the right candidate.

Closing date: 8am on Monday 3rd June 2024 Interviews: Friday 7th June 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The Haberdashers’ Boys’ and Girls' Schools are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to a Disclosure and Barring Service enhanced check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

Are you looking for a role which gives you purpose?We are looking for an ambitious candidate who will have several years fundraising’ experience, particularly of increasing income and cultivating supporters.  We need you to develop and implement our fundraising strategy by contributing to agreed objectives, income targets and other key performance indicators within the timeframe and budget specified while contributing to our purpose of helping vulnerable people to live in dignity and to achieve their potential. 

Main responsibilities will include:

Prospecting and research

• Research the funding market, tracking and identifying suitable high value tendering, commissioning and partnership opportunities and funding streams, in line with Artswork’s strategic plans, priorities, Fundraising and Social & Ethical Policies

• Conduct regular, timely reviews of published tenders and funding opportunities, in order to make recommendations to the Head of Business Development on which ones to pursue

• Establish a focused, qualified pipeline of prospective funders, investors, sponsors and donors Bid development

• Working to the strategic guidance of the Head of Business Development, prepare funding bids, tenders and sponsorship proposals, meeting funders' procurement and management requirements

• Develop realistic, costed delivery plans and budgets for proposals, working with the Head of Budgets, Contracts & Policy

• Lead the budget development process for bids, ensuring compliance with Artswork’s internal finance policies and funder requirements

• Coordinate the input of relevant stakeholders into the bid development process, ensuring they are aware of what is needed and by when, bringing everything together in a timely manner

• Effectively manage multiple funding deadlines to ensure no key opportunities are missed

• Establish an efficient and effective internal process to manage the bid lifecycle, including ensuring effective Go/No-Go decision-making processes are followed and that bid design achieves the right balance of price, risk management and design quality Stakeholder management

• Develop and implement a plan to secure ongoing relationships with grant givers, commissioners and sponsors, to retain their support into the future

• Coordinate the input of the Sales, Marketing and Communications team into proposal design

• Work with the Evaluation and Impact Manager to put in place monitoring and reporting arrangements in line with commissioner, sponsor or funder expectations Information management and compliance

• Establish robust systems for the efficient planning and tracking of pipeline and bid activity ensuring compliance with Data Protection, Artswork’s operational requirements and policies

• Continue the development of Artswork’s bid content library to ensure availability of relevant, validated materials that can be readily customised for new proposals 3 Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619

• Support the Head of Business Development to provide timely progress reports against income targets

• Contribute to the development of Capsule CRM to ensure that the Artswork’s implementation of the platform meets the requirements of the Fundraising and Development function

• Ensure Artswork’s fundraising activities are compliant with the fundraising regulatory environment General Requirements for Artswork Posts

• Maintain positive professional relationships with our participants, partners and stakeholders

• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental Policies

• Be a committed champion for Artswork’s Anti-Discrimination Charter

• Maintain and develop personal skills and knowledge through appropriate training

• Perform own administrative duties

• Maintaining positive professional relationships with our participants, partners and stakeholders

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

Live out your Christian faith in a fun job, surrounded by excellent kind volunteers and straight talking adults with learning disabilities in a beautiful farm setting near Winchester.  If you love cooking, people and thinking on your feet, then this is the management job for you.  Boaz is a small independent charity that over 100 people a week call their "workplace".  Four days a week around 30 people come to the farm to "work and learn together" doing a whole range of horticulture and other jobs such as cooking, craft, animal care and woodwork.  As Deputy Manager you will help keep the fun levels high, the stress levels low, and people working harmoniously together.  Four days each week you'll lead on cooking a simple vegetarian meal for everyone on site, plus be involved in the general day to day management of the charity.  But don't take my word for it, swing by for a coffee and a walk around to get a feel for things BEFORE you apply.  Based in a converted cow barn this is a MARMITE job, and we all know that people either love or don't love that spread.

It's a small team, only two other full time staff members working alongside you, but over 50 volunteers coming and going each week and over 30 adults with learning disabilities who spend half days or several days a week working at the project.  Each day starts with some "listening and prayer time" where people are encouraged to share and receive prayer if they request it.  Then some scripture is shared followed by remembering everything people are grateful for.  As Deputy Manager you would lead these sessions when the General Manager is on leave or be on a rota system.

The role is based on-site, Monday to Friday, 8:30 to 4:30.

You get 20 days holiday a year plus Public Holidays to start with, plus additional days for long service.

Pay will be in the range of £28 to £30,000 p/a depending on experience.