Jobs

To keep the voice of the participant at the heart of decision making by building a more rounded understanding of the motivations, behaviours and pain points of participants.  Helping inform strategy with a more complete view of participant journeys, and strengthening parkrun’s ability to maximise impact in current communities and reach new ones. Working with a range of stakeholders to plan and conduct user research using a range of methods (e.g. interviews, focus groups, diary studies, surveys, usability testing) to deliver clear, actionable outputs and recommendations.

Sutton Trust Online (STO) has grown into a key strand of the Trust’s programme strategy, serving thousands of students each year through content, events, and interactive learning. The Digital Programmes Officer is a vital operational role that ensures the platform’s day-to-day activities run smoothly. The post holder will provide logistical, technical, and communications support across the STO programme, becoming a first point of contact for student queries and responsible for maintaining clean and accurate engagement data. 

This role offers the opportunity to work at the intersection of education and technology. It is well suited to someone with strong organisational skills, confidence working with digital tools, and an interest in systems, communications, and platform delivery. The post also plays a central role in supporting the Trust’s evaluation work by contributing to data processes and insight generation. 

Sutton Trust Online (STO) has grown into a core part of the Trust’s digital access strategy, supporting thousands of students annually through digital events and engaging content. This role is a key part of the team ensuring the platform runs smoothly and meets student needs. The Digital Programmes Officer will lead on platform logistics, technical support, and student communications, becoming a first point of contact for students and a steward of accurate data and high-quality content. 

It is ideal for someone looking to build experience at the intersection of education, technology and programme delivery, with opportunities to develop skills in CRM systems, online learning environments, and digital communications.

Main duties

Systems and Data

• Ensure data is clean, up-to-date and compliant with internal data architecture and GDPR standards
• Use Salesforce and associated dashboards to manage student data, track engagement and support targeting
• Support evaluation and contribute to analysis of student feedback and engagement data
• Test new features and functionalities
• Support with the utilisation of student feedback to inform platform improvements
• Maintain the STO platform's functionality, coordinating with external tech partners on technical issues

Content and Communications

• Liaise with the Digital Programmes Content and Events Manager to implement content updates, new features and improvements to the student experience
• Monitor and edit content for tone, accessibility, accuracy and relevance
• Be the first point of contact for student queries via the STO helpdesk inbox, providing timely and supportive responses
• Maintain and update the STO knowledge centre and help articles
• Schedule and support delivery of newsletters, email reminders, and event campaigns

Delivery Support

• Support with delivery of STO live events, including logistical and technical support
• Collaborate with partners on webinar delivery and student follow-up
• Support onboarding of students and ensure smooth user journeys across the platform
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Using digital platforms and systems (e.g. CRMs, CMS, comms tools)
• Detail-oriented, comfortable working with a variety of data-sets and writing clear, engaging content
• Proactive team player with strong communication skills
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for a wide range of projects involve events, data, systems and content.
• Personable, flexible and discreet; able to fit in to a small team
• Experience in digital, education or youth-facing roles is desirable

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: Full-time, Permanent
  • Salary: £32,000-£35,000
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check may be required

Interviews

Applications should reach us by 5pm, Wednesday 15th October, with first round interviews held over Zoom on 28th October, and second round interviews held at our London offices on 6th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As a technical specialist focused on data & integration, you’ll collaborate with our digital, IT, and cross-functional teams, as well as external partners, to help design and implement robust data centric solutions.

The solutions you help to deliver will be fundamental to the success of the organisation and will involve using a mixture of SQL and C#. You’ll also document concepts, processes, and solutions to support long-term maintainability and knowledge sharing.

About you

You’ll enjoy problem solving and making use of creative ideas to deliver solutions that meet or exceed expectations. You’re collaborative with a solid foundation in SQL and C# and are familiar with DevOps and service desk tools.

You’ll approach new challenges with a structured but creative approach. You’re a person that enjoys creating data centric solutions that are focused on delivering value by integrating internal and external systems.

Prior experience of working in the charity sector would be beneficial, but it isn’t needed to deliver in the role.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

10 October 2025 09:00 am

Interview date

First stage interviews: week commencing 20 October 2025

Second stage interviews: week commencing 3 November 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role 

Breast Cancer Now is looking for a digital product operations manager to ensure our digital platforms remain robust, secure and high performing, enabling us to deliver excellent user experiences to everyone who needs our support.

You’ll play a pivotal role in our digital product operations, overseeing the health and performance of our main website (built on Umbraco CMS) and supporting other digital platforms where needed. Working closely with our managed service providers for hosting and infrastructure, you’ll manage updates, coordinate technical improvements and maintain compliance. Your work will be critical in building strong, reliable foundations for our digital strategy.

This is an exciting opportunity to work with a talented digital team, external agencies and internal stakeholders to keep our platforms healthy, future-ready and delivering impact for people affected by breast cancer.

About you 

You’ll have proven experience managing digital platforms and working with developers, with a strong understanding of CMS platforms, hosting, APIs, security and performance optimisation. Familiarity with technical SEO, accessibility standards (WCAG), analytics tools and release management will be key.

You’ll be a clear and confident communicator who can explain technical concepts and collaborate effectively with colleagues across the organisation. Strong organisational skills, problem-solving ability and attention to detail are essential, as is a proactive approach to continuous improvement.

If you thrive on ensuring platforms run smoothly and securely - and want to use your skills to make a real difference – we’d love to hear from you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London office.  Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

Thursday 9 October 2025 09:00 am

Interview date

Friday 17 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Salary: £37,927-£39,920
Contract: Fixed-term to 25 September 2026, Full-time (35 hours per week)
Location: Hybrid – minimum 1 day a week in London EC3
Closing date: Rolling
Benefits: 8% employer pension, 2 wellbeing days per year, Bupa cash plan

We are delighted to be working with the impactful Age International to recruit a Senior Direct Marketing Executive. Age International is dedicated to supporting older people in challenging situations worldwide, tackling ageism, and delivering age-inclusive humanitarian aid. As part of the Age UK Group and the UK member of HelpAge International, Age International is uniquely positioned to make a difference for older people globally.

As Senior Direct marketing Executive, you will support the Direct Marketing Manager to deliver engaging donor retention activity across print and digital channels, and manage and develop supporter communication programmes to grow loyalty and maximise long-term supporter value

To be successful in this role, you will need:

• Proven experience in a direct marketing role, delivering and managing effective campaigns across offline and online channels
• Experience working with supporter or customer databases (e.g., MS Dynamics, Salesforce)
• Strong written communication skills, with the ability to write compelling copy
• Good project management, numerical, and analytical skills
• Experience managing internal and external stakeholders to deliver campaigns

If you would like to have an informal discussion about this role, please contact Ashby Jenkins Recruitment and ask to speak to Emma

Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.

If enough applications are received, we reserve the right to close the application period early.
Please quote reference 2718EI when applying.

The Vacancy

We're looking for an Executive Assistant to act as the first line professional point of contact for the President and Vice-President of the Methodist Church.

This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.

This role is based at Methodist Church House, London, with the possibility of flexible working.

About You

To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:

· working in a PA role in a complex organisation

· organising meetings and diaries and filtering and providing information.

· paying close attention to detail and working under pressure and to tight deadlines.

· managing and prioritising your own workload as well as working as part of a team.

The Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.

Closing date: 17 October 2025

Shortlisting date: 20 October 2025

Interview date (in person): 27 October 2025

Role Overview:
The Talent Set is delighted to partner with a fantastic Children’s Charity to find an experienced Digital Marketing Specialist to provide interim support for their paid advertising activity. This is a short-term role starting asap to cover the period up to Christmas, with a focus on the day-to-day management of paid social and paid search campaigns.
You’ll work closely with colleagues, agencies and their in-house creative team to ensure campaigns are set up correctly, running smoothly and delivering results. The role is focused on campaign delivery and reporting, rather than creative development.
Key responsibilities:

• Manage, monitor and optimise paid social campaigns, principally on Meta (Facebook & Instagram), with activity also on LinkedIn and TikTok.
• Oversee paid search campaigns, including the management of our Google Grant account (experience with google grant is helpful but not essential).
• Ensure campaigns are correctly set up, tracked and delivering against agreed objectives.
• Produce clear, regular reports on campaign performance.
• Liaise with agencies and in-house teams to coordinate creative assets and campaign launches.
• Track and manage workload using project management tools (Asana experience is helpful but not essential).

Person specification:
Essential

• Proven experience managing paid social campaigns directly in platform, especially Meta (Facebook & Instagram).
• Experience with LinkedIn Ads, and ideally TikTok Ads.
• Understanding of Google Ads, preferably with Google Grants experience.
• Strong analytical skills with the ability to report on and interpret campaign performance.
• Highly organised, detail-focused, and able to work independently.

Desirable

• Experience using project management tools such as Asana.
• Experience with Google Grants.

What’s on offer:
 

• Part-time, flexible working (3 days per week, fully remote).
• A short-term interim contract running until Christmas.
• Day rate of £138.34 + £17.22 holiday pay (£155.56 PAYE).

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the "apply now" button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Chief Executive (CEO) Future Youth Zone, Barking & Dagenham
Hands on, youth first leader with sharp business acumen
Salary: £65,000 - £70,000 (depending on experience)
Benefits: 33 days annual leave (including bank holidays), free gym access, and access to OnSide's award winning L&D, with bespoke training and mentoring
Contract: Permanent, full time (37.5 hours, or those necessary to fulfil the role)
Location: Future Youth Zone, Barking & Dagenham
Application deadline: 5pm Monday 20th October 2025

Are you a bold, inclusive leader ready to shape the future for young people in one of London's most dynamic boroughs?

About Future Youth Zone:
Future Youth Zone is a high energy, state of the art youth centre in Barking & Dagenham, open seven days a week and part of the national OnSide Youth Zones network. Since opening in 2019, they have supported thousands of young people with 20+ activities every session and trusted, consistent relationships with skilled youth workers.

The opportunity:
As Chief Executive, you will lead a values driven organisation with a revenue budget of over £1.5m, champion youth voice, and deepen impact across the borough. You'll work shoulder to shoulder with young people, staff, volunteers, partners and the Board to deliver outstanding experiences and outcomes.

What you'll bring:
* Hands on youth expertise: Visible presence in the Youth Zone and across the borough; deep understanding of youth development and safeguarding; experience of frontline delivery or leading services for children and young people; commitment to inclusion, with flexibility to work some evenings and weekends.
* Business acumen: Proven financial leadership and operational grip, including oversight of £1.5m+ budgets; track record of diversifying income across corporate, philanthropic and statutory sources; data informed decision making and the confidence to set priorities as appropriate.
* Relationship building: An outstanding connector who builds trust with young people, colleagues, Trustees, funders, the Local Authority, schools, employers and community partners, while leveraging the OnSide network.
* Clear communication: A compelling communicator who can inspire in the Youth Zone, articulate a powerful case for support, and represent Future credibly with media and stakeholders.
* Proactive & decisive: A doer who spots issues early, acts at pace, makes tough calls when needed, and creates the conditions for a high performance, learning culture.

What you'll be leading:
* A passionate, skilled team delivering exceptional, inclusive services for young people
* A robust, diversified funding model and strong reputation among funders and the community
* Strategic partnerships across Barking & Dagenham and the wider OnSide network

How to Apply
Send your CV/profile to Senior Appointments at Charity People to request the full candidate information pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Can you bring your financial expertise to help strengthen the UK's leading patient-led kidney charity?

The National Kidney Federation (NKF) is a unique, independent UK charity run by kidney patients for kidney patients. They are seeking a talented and motivated Senior Accounts Administrator to lead on all aspects of their financial management and administration, ensuring this vital organisation continues to thrive and deliver for patients across the UK.

Job Title: Senior Accounts Administrator
Reporting to: Office Manager
Location: NKF HQ (North Nottinghamshire)
Salary: £30,000
Hours: 36 hours per week
Perks and Benefits:

At NKF, they value their people and offer a supportive working environment with:

- Up to six weeks of annual leave (25 days rising to 30), plus bank holidays
- Early Friday finish and Christmas shutdown
- Pension scheme with up to 8% employer contribution
- Death in service insurance worth three times your salary
- Free car parking at HQ

About the Role

As Senior Accounts Administrator, you will be the backbone of NKF's financial operations. From preparing budgets and forecasts, to managing payroll, pensions, and reconciliations, your work will ensure the charity's resources are used effectively to support kidney patients nationwide.

You'll produce clear, accurate financial reports for trustees and colleagues, helping them make informed decisions, and provide insight to support fundraising, grant applications, and new initiatives. This is a hands-on role with both strategic and day-to-day responsibilities, perfect for someone who enjoys variety and wants to make a meaningful difference through their work.

Key Responsibilities:

- Lead on annual budgets, forecasts, and long-term financial plans
- Produce month-end and year-end accounts in line with charity finance law and SORP
- Oversee payroll, pensions, HMRC returns, reconciliations, and expenditure controls
- Liaise with auditors and coordinate annual audits
- Provide financial insight to trustees, management, and non-financial colleagues
- Support fundraising and income-generating activities through financial analysis
- Manage day-to-day accounts admin including expenses, invoicing, and supplier queries

About You:

We're looking for a detail-focused, proactive, and collaborative finance professional who is ready to take ownership of NKF's financial processes. You'll combine technical expertise with the ability to explain numbers clearly to non-financial colleagues and trustees.

You'll need:

- An AAT qualification (or equivalent)
- Strong knowledge of charity finance law, SORP, and regulatory requirements
- Experience in budgeting, forecasting, and financial planning
- IT proficiency with strong accounting systems skills (e.g. Xero, CRM, Microsoft, Blackbaud)
- Excellent communication and organisational skills

This is a chance to join NKF at an exciting time. With a growing reputation, a refreshed five-year strategy, and a committed team, you'll have the opportunity to use your financial skills to make a lasting difference for kidney patients across the UK.

How to Apply:

Please get in touch with Priya Vencatasawmy at Charity People.

The role will close on Friday 3rd of October
Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

About This Job

The Cadet Centre for Adventurous Training (CCAT) has two main delivery centres, Capel Curig Training Camp in North Wales which includes the Headquarters, and Halton Training Camp near Lancaster. It delivers an annual programme of Mountaineering, Paddlesport, Mountain Biking, Caving and Snowsport National Governing Body (NGB) accredited pathways leading to coach, instructor and leader qualifications for Army Cadets aged 15 plus and their adult volunteers.

CCAT also delivers a broad range of national Army Cadet overseas expeditions and a programme of concentrations from their partner centres in Scotland, southern England and Bavaria.

This is an exciting opportunity to join the CCAT team. We are looking for a self-motivated enthusiastic and experienced Support Officer to work with our Centre Manager at Halton.

You will support the Centre Manager ensuring that all of the administrative and logistical requirements are in place to enable safe, effective and enjoyable Adventurous Training courses and expeditions in accordance with current legislation, Army Cadet policies and NGB guidelines.

You may also be required on occasion to support AT concentrations delivered from our partner sites throughout the UK and assist with the delivery of a programme of national overseas expeditions.

This is a rewarding and flexible role. The position is a permanent full-time post (40 hours per week). The successful applicant will be required to travel occasionally. The starting annual salary for this post is £28,808.00.

Essential Skills

· Experience of working with young people and adult volunteers in a residential setting.

· Trained and demonstratable experience of using digital systems e.g. Microsoft Office 365, Westminster or other management systems.

· Demonstrable success in establishing effective working relationships across a range of organisations.

· Excellent written and verbal communication skills, effective interpersonal skills, and emotional intelligence.

· Excellent organisational and administration skills, self-motivated and have the ability to work independently and as part of a team.

• Experience of organising and administering residential activities.
• Experience in creating and developing social media presence.

· Hold a full UK driving licence.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Halton office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359hrs Sunday 12th October 2025.

Interviews will be held at Halton, Lancaster, LA2 6LW on Thursday 23rd October 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Salary: £24,945.87 per annum. We are an accredited member of the Living Wage Foundation.

Contract Type: Permanent, 37.5 hours per week (Monday to Friday 9am-5pm).

Location: Accommodation Services (North Somerset & South Gloucestershire)

Closing Date: midnight on 19 October 2025

Purpose of the role:

1. Responsible for identifying property maintenance issues and facilitating routine and emergency repairs as required.
2. Responsible for required health and safety checks, ensuring these are completed and that accurate records are maintained.
3. Responsible for the safety and security of survivors in line with Unseen policy & contractual requirements.
4. Provide survivors with immediate care and holistic support.
5. Responsible for taking referrals into the project whilst on shift.
6. Creating a strong community within the safe houses that enable survivors to feel safe, through activities and residents’ meetings.

To apply: 

1. Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
2. Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 19 October 2025.

Interviews will likely be held during the week of 27 October 2025.

Kindly note, we may close applications early depending on number of applications received so we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.

Any questions, please contact jobs @ unseenuk. org. 

You will have experience of income collection with a housing provider and strong communication skills. We provide a supportive approach to our tenants, providing positive interactions regarding their accounts, lack of payments, and any account related queries. Our Team aims to sustain tenancies and signpost for support, however legal action will progress in cases so experience of issuing legal notices of seeking possession through to witness statements would be desirable for this role. Our customer database is Civica CX so please note experience of using this in your supporting statement.

About the job

Key responsibilities of the role are:

• Interacting with tenants regarding their accounts, payments, and related queries.

• Undertake the recovery of all rents and other charges due to the Haig Housing, in accordance with the law, best practice and the Trust’s policies and procedures, to maximise the Trust’s income.

• Provide timely and supportive advice to tenants having difficulty paying their rent with the aim of enabling such tenants to sustain their tenancy, this includes making reasonable and informed repayment agreements where arrears exist.

• Process and manage rent adjustments, debt repayments, refunds and decoration allowances.

• Manage all current and former tenants’ rent accounts in accordance with the Trust’s procedures.

• Initiate legal action in relation to rent arrears in accordance with the Trusts procedures ensuring appropriate authorisation has been received in each case.

• Liaise with Local Housing Departments, Department for Work and Pensions and external agencies supporting our tenants.

• Complete monthly arrears reports highlighting cases of concern and discuss with Housing Managers.

• Work with the Housing Managers in preparing court documents and court attendance on occasions.

• Ensure compliance with the Trust’s policies and procedures and legal obligations is adhered to.

Person Specification

E = essential and D = desirable 

Effective at serving notice in conjunction with the Trust’s procedures, and report writing for evictions and write offs. (E)

Effective numeracy and communication skills with the ability to manage sensitive conversations empathetically. (E)

Competent at placing applications on Possession Cases On Line (PCOL). (D)

Experience in sign posting tenants who may be struggling to pay rent by referring them to other support/charity organisations and discussing welfare benefits which they may be entitled to. (E)

Ability to produce rent statements, annual schedules, and accurate and timely reports for Managers and Trustees and other organisations as required. (E)

Experience in completing reference requests and dealing with managing agents and market lets. (D)

Skilled at engaging with Local Authority and Universal Credit in relation to tenants’ claims for Local Housing Allowance and managing accordingly. (D)

Qualifications/Education

GCSE Maths and English or equivalent (E)

Knowledge, Skills & Experience

A successful track record of income recovery. (E) 

Comprehensive knowledge of recovering rents and other charges, and processing payments securely. (E)

Good working knowledge of Landlord and Tenant Law with an emphasis on Possession proceedings, using of PCOL, and knowledge of Housing Benefit Regulations and welfare benefit systems. (E)

Successful at working collaboratively with internal and external parties. (E)

Ability to use ‘Microsoft Office’ to intermediate standard and income management software packages. (E)

Previous experience of working with Civica CX database with the rent module (D)

Personal Qualities

A team player and ability to work independently (E)

Flexible in approach and attitude. (E)

Commitment to Equality, Diversity and Inclusion. (E)

Youth Club Leader

We are looking for a Youth Club Leader to oversee the operations of the youth club.

Join an exciting organisation pioneering a bold new model of community-led regeneration, building a future shaped by and accountable to young people. More than a collection of buildings, it is a living network of homes, workspaces, and social spaces where youth voice drives decisions and imagination leads change.

By taking derelict sites into community ownership and transforming them into vibrant, affordable places, the Commons proves that regeneration can be inclusive, creative, and sustainable.

This is not just about preserving the past but creating a future where young people have real power to shape their town, their opportunities, and their shared neighbourhood.

Position: Youth Club Leader

Location: Eagle House, Hastings/Hybrid

Hours: Full-time

Salary: £33,000 per annum, plus amazing benefits

Contract: Permanent

Closing Date: 21st October 2025

About the Role

The Youth Commons is a really important project, seeking to support young people to build confidence and agency and take more control over their environment. You will ensure a safe and engaging environment for young people aged 11-18. This includes managing the youth team, developing and delivering programs, planning and coordinating activities, and promoting youth participation. You will also handle tasks like budgeting, reporting, and record keeping

You will support young people to actively participate in and influence the development of the Commons as well as contribute to conversations with local and national decision makers. 

No day will be the same, so we are looking for someone with passion and energy to continue this very unique, fulfilling and impactful project.

What you will do…

• Ensure the smooth running of the youth club
• Be the Designated Safeguarding Lead (DSL)
• Ensure appropriate staff supervision around reviewing safeguarding, case management and ensure the team are supported in dealing with referral processes
• Continue to develop partnerships with local youth providers including ESCC Youth Team. Represent the Commons in local and wider networks
• Stand up for the interests of young people within the team. Seek ways to include young people directly at all levels, including the board
• Coordinate a wide range of ‘experiences’ for young people and through tenants and partners
• Support young people to actively participate in and influence the development of the Commons as well as contribute to conversations with local and national decision makers
• Help to regrow the youth workforce by supporting people into the field and towards higher levels of qualification

What you’ll bring to the table…

You will have extensive experience of working with young people and have youth work qualification, or similar experience of managing a project or programme.

You will have the ability to motivate people, deal with complex cases and have an understanding of the Children Act, Working Together to Safeguard Children and Mental Health Act

What you’ll get from working here…

• Make a real contribution to the community around you and have a hand in investing in the future of the organisation
• A culture and mission to invest in staff to build on their existing skills through bespoke development and training opportunities
• A kind and compassionate employer with a mental health first approach to work
• No pension contribution deductions have to come from your salary, 100% employer contribution (you can add more to the pension if you choose)
• Employee Assistance Program
• Monthly wellbeing budget
• Monthly team lunch on us and lots of social events
• 23 day holiday + bank holidays (increases by one day per year of service)
• Extra-special day off on your birthday

About the Organisation

The Commons comprises 12 buildings and spaces which include vaults, caves and multi storey office blocks, all of which have been brought from dereliction into use as homes, workspace, leisure and learning and are located in the White Rock area of central Hastings, working together for ‘common good’, which is called ‘Commoning’. Rents are capped to protect affordability and good uses are prioritised over profit.

The organisations is committed to creating diverse, inclusive environments and will not discriminate unfairly on the grounds of age, disability, sex, sexual orientation, gender reassignment, pregnancy and maternity, race (including colour, nationality and ethnic or national origin), religion or belief, marriage and civil partnership (all of which are ‘protected characteristics’ under the law); nor will will it discriminate unfairly on the grounds of class, financial status, or any other unjustifiable cause. It seeks to recognise and overcome involuntary bias so that nobody with a protected characteristic is discriminated against directly or indirectly, or is victimised or harassed in relation to a relevant protected characteristic.

You may also have experience in areas such as Youth, Youth Club, Youth Project, Youth Manager, Youth Club Manager, Youth Project Manager, Youth Worker, Senior Youth Worker, Lead Youth Worker, Youth Work Lead, Youth Leader, Youth Club Leader and/or working with young people in schools or PRUs  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

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