Resourcing and Engagement Lead

Gordon Moody is a leading charity providing residential treatment, recovery support, and prevention services for people affected by gambling-related harm. Our work is values-driven, compassionate, and focused on creating lasting positive change — for the people we support and for our staff.

About the Role

We are seeking an experienced Resourcing and Engagement Lead to take ownership of our end-to-end recruitment activity while also playing a key role in HR administration, systems management, compliance, and reporting.

This is a hands-on, influential role that works closely with hiring managers, senior leaders, and external partners to ensure we attract and retain high-quality talent aligned with our culture and values. You will champion excellent candidate experience, continuous improvement, and data-driven decision-making across our people processes.

Key Responsibilities

Recruitment & Resourcing

• Lead and manage the full recruitment lifecycle, from vacancy briefing through to offer and onboarding

• Conduct CV sifting, initial telephone interviews, and attend interviews where required

• Partner with hiring managers to understand workforce needs and provide expert recruitment guidance

• Ensure all recruitment activity is fair, inclusive, legally compliant, and aligned with best practice

• Oversee job descriptions and adverts, ensuring accuracy, consistency, and brand alignment

• Deliver recruitment activity in a timely, cost-effective manner within agreed budgets

• Build and manage strong relationships with recruitment agencies and suppliers

• Develop talent pools for frequently recruited roles to support succession planning

• Coordinate recruitment administration, including interview scheduling and documentation

• Place candidate experience at the heart of all recruitment activity

• Work with the Digital Marketing team to promote vacancies via social media and the website

• Represent Gordon Moody at recruitment fairs and external events

HR Administration, Compliance & Systems

• Provide comprehensive HR administration support across the employee lifecycle

• Carry out all pre-employment checks, including right-to-work, references, DBS, and social media screening

• Manage compliance checks for international recruitment, including visa verification and monitoring

• Oversee the day-to-day management of the HRIS (Personio), ensuring data accuracy and system integrity

• Act as a key point of contact for HR system queries, supporting managers and HR colleagues

• Contribute to the ongoing improvement of HR processes, systems, and data quality

HR Reporting & Analytics

• Produce accurate and timely HR KPI reports for senior leadership and the Board

• Monitor recruitment, workforce, and compliance data to identify trends and risks

• Ensure HR data meets governance, audit, and confidentiality requirements

• Provide project and operational support to the HR Director in delivering the HR Strategy

Engagement & Referral Pathways

• Develop a strong understanding of Gordon Moody’s services, values, and referral pathways

• Work with senior leaders to identify and build engagement opportunities with external partners and referrers

About You

Essential

• GCSE Maths and English (Level 2) or equivalent

• CIPD qualification or equivalent HR experience

• Experience working in a recruitment or talent acquisition environment

• Strong IT skills, including HR systems, Word, and Excel

• Excellent written and verbal communication skills

• Experience advising and supporting managers on recruitment practices

• Highly organised with strong attention to detail

• Able to handle confidential information with discretion

Desirable

• Experience administering HR systems and workflows

• Knowledge of DBS processes and work visa requirements

• Experience working within a similar or values-led sector

Personal Attributes

• Calm, resilient, and effective under pressure

• Confident communicator with strong influencing skills

• Proactive, organised, and solutions-focused

• Strong relationship-builder with a positive, professional approach