Governance and compliance manager jobs

You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.You will play a key role in leading the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help support workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders. 

About This Job

Are you passionate about shaping modern digital platforms and delivering secure and reliable services at scale? As the M365 Engineering Lead within Cadet Digital Services, you will play a central role in designing, developing and improving the CadetNET Microsoft 365 environment that supports tens of thousands of cadets and volunteers across the United Kingdom.

You will lead the M365 Squad and guide the technical direction of the CadetNET platform, ensuring it remains secure, governed correctly and aligned with Defence and public sector standards. You will work closely with the Product Owner to plan roadmaps, manage migration activity and support the onboarding of multiple cadet organisations into a single shared platform.

In this role you will oversee identity, security, compliance, collaboration tools and core platform services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID and Intune. You will shape architectural decisions, set engineering standards and provide day to day leadership to engineers and administrators who maintain the tenancy.

If you enjoy leading technical teams, solving complex challenges and delivering a robust cloud platform that enables real collaboration, this role offers an exciting opportunity to influence the future of digital services across the Cadet Forces.

Responsibilities

· Lead the technical delivery of the CadetNET Microsoft 365 tenancy across its full lifecycle.

· Develop the CadetNET platform strategy in line with CDS product strategy.

· Provide day-to-day leadership for the M365 Squad, setting priorities.

· Oversee the architecture of the CadetNET tenancy, including identity, security, networking, governance, and compliance.

· Work closely with the Product Owner to shape roadmaps, migration plans, and phased onboarding of cadet forces and user cohorts.

· Lead technical decision-making on tenant configuration, identity models, device management, security tooling, and information protection.

· Ensure compliance with MOD standards for security, accreditation, data protection, and Secure by Design.

· Establish and maintain platform standards for configuration, automation, documentation, and operational support.

· Oversee tenant configuration, user onboarding, domain management, and service configuration for Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID, and Intune.

· Represent the M365 platform in wider CDS technical, security, and architecture forums.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

• Flexible working arrangements (you agree a working pattern with your line manager).
• Personal Accident Insurance, including loss of earnings cover and death benefit.
• 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
• A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
• Good leave allowances (which are offered pro-rata for part time staff):
  • 20 days annual leave plus Bank Holidays.
  • Additional privilege leave, on set days each year, such as between Christmas and New Year.
  • An additional five days of volunteering leave.
• Support for qualifications and personal development.
• Employee Assistance Programme.
• Season ticket loan.
• Railcard (if you are eligible)
• A caring and supportive team environment.

 

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Friday 20th March 2026.

Interviews will be held in person during the week commencing Monday 13th April 2026.

 

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Make a Difference

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves.

Why Join Us?

• Be part of a values-led, inclusive charity making a real difference to the people we work with.
• Flexible, home-based working with occasional travel and supportive colleagues.
• Opportunities for professional development and growth.
• A culture that values staff wellbeing, innovation, and amplifying voices.

About the Role

We are looking to recruit a permanent Finance Manager to join our busy finance team, working 30-37 hours per week, minimum 30 hours, ideally over a minimum of 4 days, starting salary £31,634 per annum (pro rata).

As Finance Manager, you will:-

· Provide day-to-day operational leadership of the finance team, including supervision, workload coordination, ongoing  staff development and continuous improvement of processes and procedures.

· Act as the main link between the Finance Director and the Finance Team, translating strategic direction into clear, effective delivery.

· Lead month-end processes including the preparation of accurate management accounts, maintaining strong balance sheet control and exercising sound judgement on complex financial issues.

· Oversee income, credit control, cashflow, short-term forecasting and the administration of the finance system, ensuring data integrity, high-quality management information and appropriate escalation of risks or pressures.

· Support audit preparation and liaise with external auditors as required.

· Work collaboratively with internal and external stakeholders to support financial understanding, compliance and the effective resolution of issues.

· Act as the first point of escalation for operational finance issues, escalating to the Finance Director as appropriate.

About You

We need you to bring:

·AAT Level 4 Qualification or significant equivalent finance experience, with responsibility for management accounts, reconciliations and income monitoring.

· Experience coordinating month-end processes and working across multiple income streams, contracts or funding arrangements.

· Strong analytical skills and sound professional judgement, with the ability to explain financial information clearly to non-finance colleagues and identify financial and organisational risk and escalate issues appropriately.

· Experience supervising or supporting others within a finance setting, with a collaborative leadership style and a commitment to continuous improvement.

· Confidence using financial systems and Microsoft Excel at an intermediate to advanced level, alongside a methodical, organised approach to prioritising work.

· A clear commitment to equality, diversity and inclusion and to the values of The Advocacy People.

The following attributes are also desirable:-

· Experience working in the voluntary or charitable sector, including knowledge of SORP accounting, year-end accounts and liaison with auditors.

· Experience working with local authority contracts or complex funding environments.

· Part-qualified or fully qualified accountant (CIMA, ACCA, ACA) or equivalent experience.

As this role is home based with occasional travel you will need to have access to use of public transport or own car. Flexibility with working hours, a good mobile signal and broadband service are essential.

We're keen to interview great candidates as soon as possible. Interviews may be held as applications come in, and we reserve the right to close the advert early, so don't wait - apply now! 

We look forward to hearing from you!

The Booker Prizes have a unique place in the literary sphere, enjoying an enviable reputation as a cultural institution that is highly respected, much loved and hotly debated throughout the world. Over the past 50 years, more than 600 extraordinary books have been brought to the attention of the public, influencing reading tastes and transforming culture in Britain and beyond, along with the careers of hundreds of writers from around the globe. 

The Booker Prize Foundation is a registered charity, established in 2002, which is responsible for awarding the Booker Prize and the International Booker Prize. It exists to inspire more people to read – and write – the world’s best fiction. In adding a year-round, far-reaching digital portfolio, the Booker Prizes are now the globally recognised home of great writing. 

Other aspects of the Foundation’s work include the funding of Braille and audio editions of Booker Prizes books through the RNIB, Books Unlocked, a long-standing reading initiative in prisons, and the UEA Booker Prize Foundation Scholarship, awarded annually to a candidate for the Creative Writing MA at the University of East Anglia. Many past scholars have since met with acclaim as published authors. 

We welcome and encourage applications from candidates who are under-represented in the creative industries.

The role

Working to the COO, the Finance & CRM Manager is responsible for managing the day-to-day finance function and overseeing the operation, data quality, and user support of the organisation’s new CRM system. The role encompasses financial processes, CRM data and reporting, governance, and wider organisational activity.

Key Responsibilities

Financial Administration

• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid where applicable.

• Work with the external payroll bureau to prepare monthly payroll.

• Liaise with HSBC regarding direct debit set-up and management.

• Run and validate financial reports and prepare monthly management accounts.

• Provide support in updating Companies House and Charity Commission records.

• Liaise with Somerset House regarding office administration.

• Support the external audit with reports, schedules and response to queries

CRM and Systems Management & User Support

• Manage daily CRM operations and provide support for reporting on contacts, organisations, events, fundraising, and prize submissions.

• Carry out system admin including user access, fields, workflows, and reports.

• Perform regular data quality checks and cleansing.

• Act as first-line CRM support for staff including onboarding new users.

• Manage access permissions.

• Liaise with CRM supplier, logging and tracking support tickets.

• Communicate system updates internally

• Support CRM-related compliance and data protection.

• Create simple CRM process documentation.

• Support CRM use for planning and delivering events.

• Oversee CRM workflows for prize submissions including tracking and outcomes.

• Ensure secure and GDPR compliant event and submission data.

• Maintain Breathe HR including onboarding and staff record updates.

• Liaise with external IT support to resolve basic queries.

Person Specification

Essential

• Part qualified accountant or qualified by experience.

• Understanding of administrative and finance processes.

• Experience using a CRM system.

• Strong data management skills and attention to detail.

• Ability to manage external supplier relationships.

Desirable

• Experience in the charity sector.

• Experience with IT or HR systems such as Breathe HR.

• Experience providing user support and administering a CRM.

• Knowledge of data protection and GDPR.

This role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.

As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.

They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.

Main responsibilities

Leadership and Management:

· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.

· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.

· Support organisational change, growth and service development from a people and systems perspective.

· Oversee HR function, policies, and efficient working practices

· Support managers with HR responsibilities and staff development.

· Ensure effective recruitment, onboarding, and talent management.

· Foster an inclusive, diverse, and well-being-focused culture.

· Manage HR systems, technology, and budgets

· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.

· Support managers to build confident, fair and values-led people management capability.

Facilities & Office Management:

· Oversee office, facilities, and repairs to ensure a safe environment.

· Manage supplier contracts, IT, and communication systems.

· Supervise facilities and operations staff.

· Ensure cost-effective procurement and budget management.

Organisational Operations and Compliance:

· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.

· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.

· Maintain oversight of organisational assets and information management systems

Essential Skills & Experience needed for the role

· Experience of building inclusive and diverse workplaces.

· Ability to develop HR strategies that support business objectives and workforce planning.

· Strong knowledge of UK employment law and HR best practices.

· Experience supporting managers with employee relations and performance issues

· Ability to engage and influence stakeholders at all levels, with a people-first approach.

· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)

· Experience of contributing to senior decision making

· Ability to analyse, critique and evaluate business data and insights

· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.

· Influential with the gravitas to effectively help shape the organisation

· Significant management or supervisory level HR experience

Desirable:

· Experience working in a charity or values-led organisation.

· Experience supporting organisational growth or change.

· HR or management qualification (e.g. CIPD or equivalent).

Supporter Engagement Executive

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: Based at RLSS UK Head Office, Worcester
 (minimum 3-days per week at Head Office)  

REPORTS TO: Director of Income Generation and Engagement  

SALARY: £27,308.00 (Grade E)  

ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.

You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.

 

KEY TASKS AND RESPONSIBILITIES

• Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
• Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
• Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
• Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
• Support community fundraisers throughout their activity, providing resources, stewardship and encouragement. 
• Record and track community fundraising activity within the CRM.
• Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
• Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
• Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
• Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
• Accurately record donations and supporter correspondence within the CRM system.
•  Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

 

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience of building positive relationships with customers, supporters or donors.
• Excellent written and verbal communication skills, with a polite, confident and professional manner.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
• Experience using CRM systems and/or working with customer or supporter data.
• Previous experience in customer service and administration, ideally in a busy environment.
• Ability to manage multiple tasks and priorities in a fast‑paced setting.
• A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
• Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.

 

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Experience working or volunteering in a charity or fundraising environment.
• Experience engaging with community groups, schools or volunteers.
• Experience of applying data protection principles in a previous role.
• Experience of working in line with charity sector standards or compliance frameworks.
• Understanding of supporter stewardship or supporter journeys.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 5.00pm, Wednesday 4th March 2026

Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. Since then, they’ve appointed ambitious, driven fundraising leaders and are now are seeking a Head of Partnerships to shape the  strategic direction of corporate and community fundraising and play a key role on the fundraising

With a newly formed integrated team and an upcoming £5m appeal, Acorns is seeking a senior leader to review, refine and scale its approach to corporate and community income.

The Head of Partnerships is a senior leadership role responsible that will lead a newly integrated Partnerships Team covering corporate new business, corporate account management and community fundraising, ensuring clear tiering, structured pipeline progression and robust income performance.

Reporting to the Associate Director of Fundraising, you will hold full responsibility for corporate and community income targets, budgets, forecasting and return on investment. You will also act as the Partnerships lead for the fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.

As Head of Partnerships, you will:

• Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
• Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
• Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
• Establish a clear tiering framework, ensuring smooth progression from new business into account management and appropriate movement from community into corporate relationships
• Support the development of corporate executives into major donor relationships where appropriate
• Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnerships
• Lead high-value pitches and negotiations, positioning Acorns credibly within the ESG and CSR landscape
• Increase C-Suite engagement and develop the Business Ambassador strategy
• Oversee structured account management, ensuring robust account plans, relationship mapping and retention strategy
• Develop scalable fundraising products for schools, universities, faith groups, clubs and smaller businesses
• Lead clearer prioritisation and KPIs across the regional community team
• Manage volunteer ambassador programmes and lead the strategy for golf days and key sporting initiatives
• Personally manage a small portfolio and own an income target
• Line manage senior corporate and community leaders and contribute as an active member of the Fundraising Senior Leadership Team

Essential skills and experience:

• Strong corporate fundraising background within a charity setting
• Proven track record of securing six-figure corporate gifts
• Experience managing and motivating teams to deliver robust income targets
• Experience designing strategies, annual plans and budgets and adapting them as required
• Strong knowledge of the corporate landscape, regionally and ideally nationally
• Confidence leading high-value pitches, negotiations and senior stakeholder engagement
• Experience of forecasting, reporting and managing income performance
• Strong working knowledge of CRM systems and fundraising compliance

Desirable:

• Experience across both local and national corporate partnerships
• Exposure to community fundraising or engagement programmes
• Experience working on appeal boards or high-value campaign activity

Employee benefits include: 

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall). 

We are partnering with a complex, global charity operating across multiple jurisdictions, with an established international board structure and affiliated entities worldwide. The organisation delivers mission-driven impact at scale and requires robust, well-structured governance to support its global operations and regulatory responsibilities.

During a transitional period, they are seeking an experienced Interim Governance Specialist / Governance Lead to ensure continuity of governance oversight and board operations.

The Role

Working closely with the CEO, trustees and senior leadership team, you will oversee governance frameworks across the UK charity and its international affiliates. You will manage board and committee processes, provide expert governance advice, and ensure legal, regulatory and compliance risks are appropriately managed within a complex global structure.

Key Responsibilities

• Maintain and oversee governance policies and frameworks
• Manage International Board and Committee meeting cycles, including agendas, papers and minutes
• Provide strategic governance advice to trustees and senior stakeholders
• Ensure compliance with UK charity governance requirements
• Support oversight of legal, regulatory and contractual risk
• Promote strong governance standards across a geographically diverse organisation

About You

• Strong understanding of UK charity governance requirements
• Experience advising trustee boards and sub-committees at a strategic level
• Proven ability to manage complex board processes
• Excellent stakeholder engagement and communication skills
• Strong organisational and problem-solving capabilities
• Experience working across international or multi-jurisdictional structures is desirable

This is a high-impact interim role within a values-led, globally connected charity environment, offering a flexible remote-first culture and the opportunity to operate at board level.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Title: Governance Operations Officer 

Salary: £25,000 - £30,000 

Location: UK remote - with occasional travel to Haywards Heath, when required 

Contract:Permanent 

Hours:Full time 35 hours per week – part time/flexible working will be considered 

Responsibilities

As the Governance Operations Officer you will support Sightsavers governing boards, as well as working with UK Board and its sub committees, ensuring that they are provided with a comprehensive and efficient support service, enabling them to discharge their roles. Duties and responsibilities include: 

Board Administration – manage and facilitate the smooth running of all meetings: 

• Preparation of agendas, papers, minutes and their circulation for meetings.

• Booking teleconferences and venues, notifying participants of date and time and providing them meeting details. 

• Liaising with partner organisations on coordinating bookings, accommodation and logistics for physical and hybrid meetings. 

• Attending meetings, taking accurate minutes and circulating these in a timely manner as required. 

Planning and Coordination 

• Scheduling the meetings and ensuring that the specific constitutional conditions of the relevant boards are met. 

• Provide administrative support to the Safeguarding team on record keeping and meetings. 

Insurance 

• Coordinate and assist with the renewal and procurement of Sightsavers Group insurance policies, including life, medical, travel, liability and premises insurance. 

• Manage the record keeping associated with Sightsavers’ insurance policies and any associated claims. 

Governance, Compliance and Risk Management 

• Manage activities related to matters of organisational governance, including the outputs from internal and external governance reviews, changes in legislation, best practice and strategic direction.

• Advise and support on matters of best practice in the area of Charity Governance. 

• Support the Information Security, Compliance and Legal teams on projects relating to data protection, information security and organisational compliance. 

• Support the Human Resources, Safeguarding and Governance teams to strengthen Sightsavers safe recruitment practice. 

Safeguarding and Audit 

• Assist the Internal Audit Manager and the General Counsel with the organisation and process of internal audits

• Support on the collection and presentation of key documentation and information required for internal audits 

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details. 

Skills and Experience

Essential 

• Experience in managing, arranging and facilitating meetings 

• Event management experience (booking venues, accommodation and logistics for physical and hybrid meetings) 

• Minute taking experience and skills 

Desirable 

• Administrative experience 

• Some prior exposure to governance, compliance, or administration (e.g., through volunteering, internships, or academic work). 

• Interest in international development and/or disability rights. 

• Experience working in a not-for-profit or similar environment. 

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details. 

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. 

Next Steps

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer the application questions. We are particularly interested in learning of your motivations for applying.

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW). 

We anticipate that 1st stage in-person interviews will take place during the week commencing 16 February, and the evaluation process will include a task and 2 stage interviews, to be completed by shortlisted candidates. 

Closing date: 1 March 2026 

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

The General Manager will provide leadership and day-to-day operational management for the Natural Voice Network, ensuring smooth running of its activities and services. Working under the strategic direction of the Trustee Board, the General Manager will implement decisions, oversee the Administrator, and manage finances and communications at an operational level.

They will have delegated authority to make operational and financial decisions (within agreed limits) on behalf of the NVN and its Trustee Board, enabling trustees to focus on governance, strategy, and long-term development.

Key Responsibilities: 

Operational Management

- Manage the day-to-day running of the NVN, ensuring all activities are delivered efficiently and in line with the organisation’s values and policies.

- Maintain and store confidential documents and archives.

- Work closely with the Administrator to ensure smooth coordination of membership services, communications, and events.

- Support the development and implementation of the NVN’s strategic and annual plans.

- Represent the NVN in meetings and collaborations, acting as a central point of contact for members, partners, and external organisations.

- Assist with the organisation and delivery of NVN events, training, and gatherings (online and in person).

Financial Management

- Manage operational budgets and approve expenditure within agreed limits (e.g. up to £1,000 per transaction or as defined by the Trustee Board).

- Work alongside the Treasurer on financial planning, reporting, and compliance.

- Prepare financial reports, budgets, and forecasts for trustee meetings.

Governance and Reporting

- Ensure systems are in place to support good governance, including accurate records, risk management, and compliance with relevant legislation.

- Prepare reports for the Trustee Board, highlighting progress, challenges, and key decisions.

- Keep policies and procedures up to date and support trustees in implementing policies and procedures, ensuring that staff and volunteers are informed and aligned.

- Oversee preparation of agendas, papers, and minutes for Trustee Board and working group meetings in collaboration with the chair and administrator.

- Manage trustee induction when new trustees are elected onto the Trustee Board.

Staff Supervision

- Line-manage the Administrator, setting clear priorities and providing regular supervision and support.

- Foster a positive, inclusive working culture consistent with the NVN’s ethos.

School Governance and Admissions Officer

We are looking for a School Governance and Admissions Officer to lead school governance and admissions in Church of England schools across the Diocese.

This is a part-time, hybrid working role that also offers flexi time.

Position: School Governance and Admissions Officer

Location: East Sussex/Hybrid

Salary: £30,970 per annum (FTE £44,242)

Hours: Part-time 26.25 hours per week (flexibility to work over 3.5 or 4 days per week)

Contract: Permanent

Closing Date: 1st March 2026.

Interview Date: Hove on 16th March 2026.

About the Role

The Diocese has 154 schools across Sussex working in partnership with 360 parishes.  Based at Church House in Hove, the vision for Education is to be “Deeply Christian, serving the common good.”

The School Governance and Admissions Officer will work closely with the Director of Education and Deputy Director of Education to act as the lead officer for school governance and admissions for all Church of England schools across the Diocese of Chichester. You will provide advice and support to headteachers, staff, governors and clergy of Church of England schools and academies specifically related to the Admissions code of practise and issues relating to compliance and governance.

Main duties include:

• Provide expert advice and support on school admissions to headteachers and school governors.
• Advise on compliance and governance matters, including complaints and disciplinary issues.
• Develop and deliver training to governors and headteachers on admissions and governance.
• Manage the recruitment and appointment process of foundation governors.
• Work with the Deputy Director and School Effectiveness Team to address leadership and management issues in schools to help raise standards and improve outcomes for children.

About You

Our ideal candidate will:

• Be educated to degree level (or equivalent) and with experience of being a school governor, clerk to governors or other relevant governance experience.
• Demonstrate up to date knowledge and understanding of education legislation and regulation related to admissions and governance for Church Schools and Multi-Academy Trusts.
• Be confident in planning and delivering high quality training to governors and headteachers.
• Build strong working relationships with a broad range of stakeholders, including governors, headteachers, academy partners and Local Authority officers.
• Demonstrate commitment to the aims and ethos of the Diocese of Chichester and represent the diocesan Education team professionally and positively.

For full details of the job please see the job description and person specification when you click to apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What we offer:

• A salary of £30,970 per annum (pro-rata FTE £44,242) for 26.25 hours per week (0.7) with flexibility to work over 3.5 or 4 days per week
• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• A 0.7 pro-rata entitlement of 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• An employee assistance programme with access to counselling support, GP helpline, financial, legal and care advice and support.
• Free eye tests and employer contribution towards glasses
• Free parking, and the ride to work scheme and development opportunities

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends

Other roles you may have experience of could include School Governance, School Admissions, Admissions, Governance and Admissions, School Governance and Administrations, School Governance Officer, School Admissions Officer, Admissions Officer, Governance and Admissions Officer, School Governance and Administrations Officer. #INDNFP

PLEASE NOTE: This role is being advertised by Not For Profit People on behalf of the organisation.

ROLE OVERVIEW

You will be a passionate and ambitious leader with the skills, knowledge and experience to drive Membership retention and growth whilst listening to our diverse membership base to understand the areas that are important to them to help us to support their specific needs in their areas.

You will have a dynamic approach with the ability to combine business development, relationship management, stakeholder engagement and operational oversight to ensure that RLSS UK’s membership thrives and aligns with our purpose, mission and vision.

RLSS UK members include Lifesavers, Lifeguards, Licence to Operate Members, Lifesaving Academy members, Honorary Members and Staff.

 

KEY TASKS AND RESPONSIBILITIES

• Regular communications and support to branches and lifesaving clubs
• Engage with our members to understand their needs and future opportunities to support their roles in their communities and beyond
• Conduct research and horizon scan for new opportunities for our members
• Conduct research to identify and understand potential new members and opportunities to support growth and meet need
• Conduct research to identify and connect with relevant external stakeholders
• Drive new membership onboarding, ensuring a seamless and effective experience
• Ensure clubs achieve and maintain the appropriate accreditation in line with RLSS UK requirements, policies and processes
• Develop an annual plan of community engagement and roadshows with members and non-members to raise awareness of the work of RLSS UK and our members, to recruit new members and share water safety and drowning prevention education and campaigns
• Ensure clear and concise processes are in place to support membership experience, retention and growth
• Work collaboratively with all RLSS UK teams to raise awareness of our awards and qualifications offer. Collaborate to adapt offerings based on member feedback and emerging industry trends
• Develop tailored marketing materials to support our membership offer and recruit new members.
• Represent RLSS UK in meetings with key stakeholders and to share outcomes and impact to further the society’s purpose, mission and vision.
• Respond to membership queries and provide an excellent service together with timely responses
• Support the implementation, update and oversight of the CRM system to improve member engagement tracking and data management.
• Manage data collection processes, including compliance requirements of membership criteria
• Support the development of thought leadership pieces, contributing to annual reports and ensure high-quality written outputs
• Support the planning, organising and execution of events, including membership forums and conferences ensuring seamless delivery and high attendee satisfaction
• Support the development and refinement of directorate strategies
• Lead and deliver an annual membership survey and analysis to produce meaningful feedback
• Ensure that all membership processes and policies are up to date
• Attend the RLSS UK Sports Committee
• Assist with the implementation of the Lifesaving Sport Strategy, and support the growth in participation in Lifesaving Sport events
• Work closely with the Volunteering Team, particularly in relation to volunteers within RLSS UK branches and clubs
• Actively develop initiatives that broaden the demographic diversity of the RLSS UK membership

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• At least 10+ years’ experience in a Membership role
• Significant experience of working at a leadership role level ideally in a membership organisation
• Demonstrable experience of positively interacting, engaging and influencing at all levels including with senior management and external stakeholders
• Demonstrable experience of membership retention and acquisition
• Demonstrable experience of successfully pitching new approaches to prospective members, ideally in a membership organisation
• Demonstrable experience of delivering member-focused solutions within a membership organisation
• Excellent communication, engagement and interpersonal skills
• Excellent presentation, listening and negotiation skills
• Proficiency in CRM software and MS Office applications
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Skilled income generator with experience in achieving income targets, possibly with a previous account management background or experience of a similar B2B membership
• Understanding and experience of the application of safeguarding laws

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Head of Membership

Closing Date – 11.59pm, Sunday 1st March 2026

Interview Date – First Round Interviews scheduled for 18/19th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum (based on a 35-hour full-time equivalent), pro rata for part-time hours

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.

Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. Following a period of investment and structural change within Fundraising, Acorns is now seeking a Head of Donor Experience to shape and lead a centralised, donor-first function that underpins sustainable income growth.

With an integrated fundraising structure and an upcoming £5m appeal, Acorns is looking for a senior leader to review, refine and scale its end-to-end supporter experience.

The Head of Donor Experience is a senior leadership role responsible for leading a central support function covering donor journeys, supporter care, data and insight, digital fundraising and compliance, ensuring consistent, high-quality experiences across all income streams.

Reporting to the Associate Director of Fundraising, you will play an active role on the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working. You will be responsible for embedding a donor-centred strategy that drives engagement, loyalty and long-term value, while championing a digital-first, data-driven approach to stewardship.

As Head of Donor Experience, you will:

• Lead and embed a cohesive donor experience strategy aligned to the wider Fundraising Strategy
• Design and implement a structured supporter journey framework, ensuring appropriate automation and personalisation across channels and income streams
• Review and refine thanking, banking, fulfilment and supporter care processes to improve efficiency and supporter satisfaction
• Oversee CRM development and optimisation, ensuring robust data governance and a clear single supporter view
• Lead insight generation and segmentation strategy to inform fundraising performance and income growth
• Drive innovation in digital stewardship, journey design and platform usage
• Establish and maintain a centralised compliance framework across fundraising activity
• Strengthen collaboration between Fundraising and Marketing to enable more coordinated, funnel-led campaigns
• Champion a data-driven, donor-centric culture across the Fundraising Directorate
• Line manage senior managers across Donor Experience, Data & Insight and Digital Fundraising, contributing as an active member of the Fundraising Senior Leadership Team

Essential skills and experience:

• Strong background in fundraising operations, supporter care, compliance or customer experience within a charity setting
• Proven track record of developing and delivering stewardship strategies that improve retention and long-term supporter value
• Experience managing and motivating teams to deliver operational excellence and performance improvement
• Experience designing and implementing strategy, annual plans and process improvements
• Strong working knowledge of CRM systems, data governance and supporter database management
• Confidence influencing senior internal stakeholders and driving cross-team collaboration
• Experience of reporting, performance analysis and using insight to inform decision-making
• Strong understanding of fundraising compliance, including GDPR and sector regulation

Employee benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support