Permanent Health, Medical Jobs in Greater London
The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. Our aim is a healthier population, supported by high quality health care that can be equitably accessed.
One of the ways we do this is by managing research grants and running commissions (involving academics, front line staff, policy makers and think tanks). The Research team lead and co-produce high quality research commissions, using our expertise in research policy, design and management. We also lead on synthesising and mobilising knowledge from our funded research and evaluation to maximise learning and impact. We are responsible for a varied portfolio and provide expert support across the Foundation, working with colleagues to scope and design research and evaluation, ensure effective contracting and establish good governance arrangements.
We are a supportive and inclusive team looking to appoint someone who enjoys working with others and is able to collaborate effectively in progressing the Research team’s aims and objectives in support of the Health Foundation strategy. You will bring knowledge of the health and social care system, expert understanding of the design and management of research and evaluation, along with experience of contract management and negotiation and influencing skills. An ability to involve and include a range of people is essential, as is the ability to build strong and productive relationships.
To find out more about this fantastic opportunity, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
High Value Executive (Trusts)
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
This is an exciting time for the trusts team at Sue Ryder. Following a highly successful year, the team has grown its pool of supporters and is recruiting for one new member to join an existing team of four, including this post. As well as nurturing and reporting to loyal supporters, this role will focus on raising additional trust and foundation gifts of up to £10,000, helping us achieve our new organisational, five-year strategy.
About you:
A proactive fundraiser, with experience of cultivating and securing gifts up to £10,000 and a passion for building and maintaining support. You will have excellent attention to detail, strong written and verbal skills and a talent for establishing rapport. You will relish connecting trust donors to brilliant projects that require funding and be motivated by the opportunity to maintain personalised relationships with them.
About the role:
This role plays an important part in cultivating and stewarding grant givers to support Sue Ryder’s work. It offers the post-holder the chance to increase their knowledge and experience through working on a wide range of local and national fundraising propositions. With a new strategy in place, innovative and much-needed services launching and supported by a friendly team, the role provides considerable scope for a fundraiser to develop in a successful and expanding national team.
Why work for Sue Ryder; our competitive benefits package:
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time),
· Company pension schemeEAP support scheme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
· and lots more.
Closing date: 15th May
Interview date: w/c 20th May
If you want more than just a job, we want you.
Join the team and be there when it matters
We reserve the right to close this advertisement at any point prior to the stated closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a Corporate Partnerships Account Manager to join our team.
Please see below for more information on what just might be your future role.
About You
You will be an ambitious and experienced Corporate Partnerships Manager, with a passion for building and growing high value fundraising partnerships that bring about transformational change. You understand and are driven by working to achieve income and impact led partnerships that are long term and deliver change. You are driven by our cause, our beneficiaries and the services we offer so that you can inspire our partners to work with us to make a difference to the Armed Forces Community. You will bring excellent communication skills and a motivated, results-driven attitude.
About the Role
An experienced Relationship Builder, you’ll represent the Charity with our national partners and licensees, ensuring we build strong and lasting relationships. You will work collaboratively across Help for Heroes, building relationships to take a holistic approach to relationship management, maximising all opportunities. You will develop and fulfil robust stewardship plans, identifying opportunities for growth, stewarding partners to increased and continued support of our work. You will also take a proactive approach to finding new business opportunities, developing creative propositions and bringing in additional income.
About the Team
A key member of the Corporate Partnerships team, which is a part of the High Value Partnership team, Commercial Directorate. You will be joining the team at an exciting time for growth and this role will play an integral part in our strategy building on our successful existing corporate partnerships. The Partnerships team are based across the UK, working remotely but with regular opportunities for face to face meetings with the team, partners and beneficiaries. We work collaboratively and are a highly motivated team striving to make a big impact!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a positive people-focussed and forward-thinking Support Services Nurse, with substantial recent/current experience in haemato-oncology at Band 6 or above, to join our team and provide high-quality information and support to people affected by blood cancer.
Working via a range of mediums including phone, email, social media and online community forum across a 6-day-a-week service, you will play a central role in working towards our mission of being the generation to beat blood cancer.
We welcome applications to work full time or part time, minimum 28 hours a week, please specify the hours you wish to work in your cover letter.
The client requests no contact from agencies or media sales.
We are looking for social media officer to support the Health Equals team to deliver an exciting programme of campaigning work.
The post holder will play a crucial role in helping Health Equals to build its online presence and following, supporting its objective to raise awareness of how our health is shaped by the building blocks of health. As well as driving engagement to our public campaigns, the successful candidate will lead on creating and curating compelling evidence-based content from Health Equals members.
The social media officer will be adept at finding opportunities to reach broader audiences, to amplify messages, build relationships and engage in debates in innovative ways with opinion formers and influencers online.
The successful candidate will be an integral member of our current team of 11 working across:
- Content creation, scheduling and channel management. This will include creating impactful written social media content, tailored across Health Equals social media channels.
- Monitoring social media, including identifying opportunities to build awareness of Health Equals, our members and our campaigns.
- Track, analyse and report on social media metrics to assess the performance of our content, and use insights to make recommendations for improvement in engagement and reach.
- Work to develop our online community engagement and influencer outreach.
Health Equals is a 5-year multi-million pound campaigning initiative developed as part of the Health Foundation’s aim to improve health and reduce inequalities.
We aim to develop a campaigning movement that calls on the general public, policy makers, sector leaders, and the private sector to recognise the value and benefits of good health for all, and make sure the things we know shape good health are at the heart of policymaking and practice. Our vision is a society that values everyone’s health, where each of us has the best chance of a happy and healthy life, no matter where we are born, and wherever we work and live.
This role will work closely with the Senior Communications Manager, Policy & Membership Manager and Digital & Brand Manager.
We look forward to hearing from you!
To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
This charity is dedicated to making life better for people with eczema and their families. In the UK, around 1 in 5 children and 1 in 10 adults live with eczema, so lots of people look to the charity for hope and support. Their mission is to empower people to live well with eczema, to become 'expert patients' supported by a charity that puts their needs first. Through growing their research, campaigning and awareness-raising, they are working to improve eczema care now and in the future.
Fundraising underpins all of the charity's work and is crucial to their success. As Fundraising Lead you will be responsible for driving donations and supporter engagement using personal, story-led communications.
Some key responsibilities will include;
* Managing individual giving activity - including activities such asregular giving, one-off donations and appeals, digital fundraising and payroll giving
* Developing and implementing a supporter engagement programme - create a multi-channel communication programme to optimise supporter retention and deepen engagement
* Leading on supporter appeals - working with other function leads to ensure activity is integrated and optimised
* Managing challenge event activity - including promoting and allocating National Eczema Society Gold Bond places in key events
* General management activities - such as budgeting, planning, strategy development
This would be a great opportunity for an experienced and ambitious fundraiser to take ownership of and drive the future direction of fundraising for this small but mighty charity.
Benefits include;
* Salary £40,000
* Full-time, permanent
* Hybrid 2 days in the office, 3 from home.
* Office Location- Camden, but soon to move to Central London shared office space.
* Benefits: 25 days holiday, plus additional 3 days over Christmas, plus bank holidays. A flexible, forward-thinking charity, and supportive team, dedicated to your professional development.
The charity will be reviewing appliaiton on a rolling basis, so for more information about this role please apply here now as a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £34,000 to £37,000 per annum (FTE), depending on experience.
Hours: 35 hours per week FTE, we will consider flexible hours & 3 or 4 day week working.
Place of work: Remote/Hybrid.
Please note that the role will require some attendance at face-to-face meetings in either the Scottish parliament or Northern Ireland Assembly and therefore applications are welcomed from people living in, or with easy access to, Edinburgh or Belfast. You will also be required to attend our Hatfield Office for a minimum of 4 (all staff) days annually.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our new ambitious plans will help to make a real difference.
The role
Are you passionate about making a positive impact on the lives of those living with Crohn's and Colitis? At Crohn’s & Colitis UK, we are seeking a dedicated Policy Lead to play a pivotal role in shaping our policy and public affairs initiatives in alignment with our strategic objectives and UK-wide influencing priorities. As a Policy Lead, you will have the unique opportunity to contribute to the development of our policy and public affairs engagement plans that ensure a strong and influential voice for individuals affected by Crohn’s and Colitis.
Working closely with the Head of Policy and Campaigns and the Policy Manager, you will actively engage in effective policy development and advocacy efforts, making a tangible difference in the lives of thousands of people across the UK. Join our team and be a driving force in creating positive change for those impacted by these conditions.
This role will require some attendance at Scottish Parliament, or Northern Ireland Assembly and other Government offices for face-to-face meetings.
About you
- develop and deliver evidence-based policy initiatives to transform services
- build and maintain relationships with decision makers across Scotland and Northern Ireland
- communicate with them succinctly and effectively to amplify our voice
- keep track of policy developments in Scotland and Northern Ireland
- use your knowledge of health policy and build networks to change systems.
Together, we will achieve better diagnosis, better care and better lives for everyone affected by Crohn’s and Colitis.
How to apply
Closing date: Tuesday 7th May 2024 – 9am.
If you wish to apply for this role, please provide a cv and supporting statement giving evidence and examples of how you meet the criteria of the person specification and what you feel you would bring to the role.
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure that you provide a Supporting Statement with your application, Only CV's provided with a Supporting Statement will move forward within the recruitment process.
The client requests no contact from agencies or media sales.
Supporter Care & Stewardship Officer
Do you have a genuine interest in building and maintaining relationships? Are you keen to contribute to the delivery of effective supporter journeys and provide efficient and accurate income processing?
Your responsibilities will include acting as the first point of contact for supporters, taking donations by telephone and sending out thank you communications to donors.
Is this role for you?
Ideally, you will have experience of working in a supporter or customer care environment. Experience of working with a CRM database (preferably salesforce) to manage supporter or customer information. You will be friendly, confident and able to build relationships with a wide range of stakeholders.
You will have strong written and verbal communication skills with the ability to communicate effectively across a range of media.
- Full-time, permanent position
- Salary circa £34,000 per annum
- Hybrid working – Tuesday and Wednesday in the London office (EC1A)
Benefits:
- 27 days holiday plus 8 bank holidays
- Pension – 8% employer’s contribution
- Private healthcare insurance
- Employee assistance and wellbeing support programme
- Interest free travel season ticket loan
To find out more, please share your CV with me
Please contact me ASAP as my client is reviewing applications on a rolling basis.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Full time, 35 hours per week
Permanent
Grade CL, Salary £60,000
Location 30 Euston Square / Hybrid
Closing date: 19 May 2024 but candidates may be interviewed earlier.
Interview date : TBC
We are embarking on a radical transformation of our CRM, moving away from custom packages and developing our CRM within native Salesforce. Our CRM is a powerful tool in delivering critical functions to all aspects of College activity across membership, CPD, exams, research and communities and forums. It is used by over 50% of our staff to support our members and by our 55,000 members to access the services they need.
This role leads the ongoing development of our Salesforce platform including leading the improvement of processes, adoption using the Salesforce platform and helping the College become more data-driven by introducing improved analytics capabilities. There is an appetite across the organisation for using insights from our data to drive what and how we deliver for our members.
The successful candidate will need good technical skills, ability to work in both agile and waterfall environments, as well as excellent collaboration skills and ability to explain complex technical matters in business terms as needed.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
METRO, In partnership with Turning Point, NAZ and London Friend, delivers a model of sexual health support (SASH) throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. We are looking for a manager to lead the counselling team to deliver high-quality person-centred services within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues, and the role will support staff to work with people from communities such as LGBTQ and Black and Asian Minority Ethnic backgrounds and young people.
[Programme]
METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster. Turning Point is the lead partner for the contract and a matrix staffing model is in place. The post-holder will be line-managed by METRO Head of Mental Health and Wellbeing and work alongside staff from other agencies. They will need to work closely with the Turning Point Operations Manager, contributing to management team meetings, and working
collaboratively with other managers across the service. The role will also be clinically supervised via independent supervisor arranged through METRO.
The post holder will also manage an additional contract under METRO called Cherish Hounslow. This contract is in partnership with NAZ, to deliver groupwork and counselling to LGBTQ+ BAME residents in Hounslow. There will be two posts to line manage in this contract, a group work lead and a counsellor.
[Role]
You will lead the liaison and development of work in the local community to promote referrals and joint working across the client pathway and be responsible for supporting the Operations Manager at Turning Point with reporting on the SASH counselling service. The post-holder will also work with the Head of Youth and Mental Health & Wellbeing, to manage Cherish Hounslow.
You will be required to lead and manage the therapeutic team including direct line management of counsellors for sexual health and HIV, LGBT HIV/Sexual health counsellor (supported by London Friend), Black African and other global majority counselling (supported by NAZ) and volunteers within all aspects of the programme. Also, the post holder will carry out clinical assessments, and recruit and line manage volunteer counsellors to support the programme. The postholder will also carry a small client caseload themselves.
The post holder will ensure the completion of all external and internal monitoring and evaluation requirements, including regular performance reports for funders for both services. This will involve the use of appropriate outcome measuring tools, including CORE, and maintaining good relationships with funders and other external stakeholders and partners through regular communication.
Retail Supervisor (3 days)
Band/Salary: Band 3 - £15,091.30 - £16,926.20 (£25,152.17 - £28,210.34 full-time equivalent)
Contract type: Permanent
Hours: Part Time – 22.5 hours per week
Do you have retail sales experience and love fashion?
Our Retail team is expanding! We are seeking an exceptional Retail Supervisor to work in one of our three Hackney-based Five Sisters® Charity shops.
The successful applicant will be responsible for opening and closing the shop and must be available to work on Sunday.
It is a fast-paced environment, and you will need to be target driven with excellent customer service skills. A good knowledge of brands and trends is a definite advantage.
We offer 27 days' holiday pro rata plus public holidays and an excellent pension scheme.
To discuss the role, please contact Nicole Guiokov, Associate HR Coordinator.
For further information and to apply, please visit our website via the Apply button.
Closing date: 8th May 2024
Interview date: 15th May 2024
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Al Basar International Foundation (BIF):
Al Basar is a leading charity working toward a world free from preventable blindness, where people have access to affordable and sustainable eye care. We are on a mission to create meaningful change in communities across the globe.
The Opportunity:
We are seeking a dynamic Social Media Officer who possesses strong skills in social media management and graphic design. This role is central to enhancing our digital presence and engaging effectively with our diverse audience to raise awareness about our initiatives and impact.
Key Responsibilities:
- Develop and execute social media strategies to enhance engagement and increase awareness across platforms such as Facebook, Twitter, Instagram, and LinkedIn.
- Create compelling, visually appealing content that aligns with our brand and mission, including graphics, videos, and infographics.
- Monitor, moderate, and respond to audience comments; manage social media partnerships with other brands and influencers.
- Analyse and report on social media performance using metrics to guide future campaigns.
- Stay updated with the latest digital technologies and social media trends; implement these innovations in developing campaign strategies.
- Collaborate with other departments to ensure a cohesive and accurate portrayal of the foundation's activities and campaigns.
- Manage and oversee the visual content library, ensuring all media is organised and easily accessible.
Competencies and Qualifications:
- Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field.
- Proven experience managing professional social media accounts, including content creation and digital analytics.
- Strong graphic design skills with proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) or similar software.
- Excellent writing, editing (photo/video/text), and communication skills.
- Creative and innovative thinker and planner.
- Capable of working independently as well as part of a team in a fast-paced, deadline-driven environment.
- Detail-oriented with an ability to prioritise and juggle multiple projects.
Why Join Us:
- Impact: Make a real difference in combating preventable blindness.
- Collaboration: Work in a dynamic, collaborative environment.
- Innovation: Bring your creative solutions to the forefront.
- Development: Access to professional development opportunities.
- Culture: Be part of a dynamic and empowering work culture
Application Process:
Interested candidates are invited to submit a resume and a cover letter outlining their suitability for the position.
BIF is committed to equal opportunity employment. We celebrate diversity and aim to create an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences.
The client requests no contact from agencies or media sales.
Retail Supervisor (1 day)
Band/Salary: Band 3 - £4,024.35 - £4,513.65 (£25,152.17 - £28,210.34 full-time equivalent)
Contract type: Permanent
Hours: Part Time – 6 hours per week
Do you have retail sales experience and love fashion?
Our Retail team is expanding! We are seeking an exceptional Sunday Retail Supervisor to work in one of our three Hackney-based Five Sisters® Charity shops.
The successful applicant will be responsible for opening and closing the shop and must be available to work on Sunday.
It is a fast-paced environment, and you will need to be target driven with excellent customer service skills. A good knowledge of brands and trends is a definite advantage.
We offer 27 days' holiday pro rata plus public holidays and an excellent pension scheme.
To discuss the role, please contact Nicole Guiokov, Associate HR Coordinator.
For further information and to apply, please visit our website via the Apply button.
Closing date: 8th May 2024
Interview date: 15th May 2024
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a Senior Fundraising Operations Executive to join our team and support operations for high value fundraising activity, covering the Corporate, Community and Philanthropy teams.
Key responsibilities:
- Supporting High Value Operations: You’ll work on a variety of regular and project-based high value operation activities with a focus on our Corporate and Community Teams, including:
- Supporting project planning and evaluation.
- Managing inductions and overseeing training programmes.
- Administering contracts and overseeing risk management for partners and supporters.
- Reporting on prospect management and supporter engagement within the team.
- Batching income and expenditure.
- Database Oversight: You’ll ensure our database remains accurate and current, upholding best practices and fostering continual improvements.
- Keeping our fundraisers in the loop: You’ll be responsible for maintaining our central information hub, guaranteeing that our fundraisers are well-informed and equipped to secure essential funds.
We have ambitious plans to significantly grow our High Value income over the next five years. This role offers the opportunity to contribute to this growth through innovation, problem solving, and process support.
About the team
The High Value Operations team provides expert support to fundraisers in the areas of systems, processes and planning to enable efficient and effective high value donor facing activity.
This role reports into the Operations Manager in the High Value Operations team, which includes 8 members and supports high value activity across the Corporate, Community and Philanthropy teams.The Corporate team consists of 15 fundraisers, the Community team 52 fundraisers, and the Philanthropy team 9 fundraisers.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
As our ideal candidate, you are a strategic navigator, adept at charting a course through complex fundraising landscapes. Your expertise lies in communication and relationship building, and you possess outstanding writing skills with demonstrable experience in crafting a wide variety of documentation for diverse audiences.
Your strong IT skills include proficiency with Microsoft packages, including an intermediate knowledge of MS Excel, MS PowerPoint, and MS Project. You understand budgets, broad financial processes, and have extensive project management experience, covering scoping to evaluation.
In dynamic environments, your operational agility shines as you swiftly learn new skills, solve problems creatively, and are committed to operational excellence. You'll have successfully implemented operational processes, provided guidance, developed tools, and delivered training.
As a database expert, you have hands-on experience using a CRM database, such as Raiser’s Edge, Salesforce, or Microsoft Dynamics. With strong analytical skills, you can create reports and turn insight into action with ease.
Your ability to work methodically and with precision is evident, and you have experience handing sensitive and confidential information with tact and discretion, adhering to relevant legislative and organisational procedural requirements.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held during the advertising period. Interviews will be held over MS Teams.
Our award winning MS Helpline are looking for a new Helpline Services Volunteer Officer to join our fantastic and supportive team.
Helpline Services Volunteer Officer
Type: Part-time (21 hours/or 3 days a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £19,293.60 - £20,552.40 per annum (FTE £32,156 - £34,254) plus excellent benefits
Salary Band: Band E1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this role is part-time 21 hours/or 3 days a week.
Our Helpline runs from 9am to 7pm Monday to Friday, and we’re looking for an enthusiastic, warm and experienced individual to support our dedicated Helpline Volunteers and Befriending Volunteers within the Helpline team.
This role requires working flexible hours, including 9am–5pm, 10am–6pm or 11am–7pm between Monday to Friday to meet services and volunteer needs (3 days a week).
If you’re passionate about offering high quality information and emotional support and have relevant Helpline experience, we’d love to hear from you.
You will be providing continuous support to all our volunteers at the Helpline team, directly contributing in providing information and support to our Helpline enquirers, with both proactive and reactive content and information on prevalent topics or trends affecting the MS community.
Our aim is to empower people affected by multiple sclerosis (MS) to:
- Live to their full potential
- Take an active role in their treatment
- Secure the care and support they need
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Friday 10 May 2024
Anticipated interview date: Monday 20 May 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We are a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us to discuss.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- gender
- race
- disability
- sexual orientation
- religion or belief
- pregnancy
- gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.