Jobs

We are seeking caring, reliable and responsive Relief Support Workers to join our team providing person-centred care and support to older people and adults with support needs within an Extra Care Scheme in Penge, Bromley.

Extra Care housing enables older people to live as independently as possible in a friendly, inclusive and safe environment whilst receiving the care and support they need. We want our service users based in Bromley to lead active and positive lives and to be supported to enjoy physical and mental wellbeing. To achieve this we need responsible, compassionate individuals who can deliver respectful personal care and person-centred support.

You must be able to engage positively with service users based at our Bromley service and their families to build trusting relationships. Good written and verbal communication skills are essential for this role, as is the ability to provide respectful personalised care.

Previous employed care and support experience of at least 12 months is essential for the role of Relief Support Worker. We will appreciate your life experience, caring approach and personal qualities as well as relevant skills and experience.

This position enables you to pick up shifts at a time that suits you, and is ideal for fitting around personal commitments, study or caring responsibilities.

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions. You will be paid weekly.

Vacancy Reference Number: 86534

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

Are you looking for a diverse role that is fun, stimulating and rewarding every day?

Here at Creative Support, we are seeking warm, reliable and proactive Relief Support Workers to join our friendly learning disability and autism support staff team in Ulverston, Cumbria.

You will be able to communicate positively with tenants, some of whom may be non-verbal.

Our service is located 10 minutes from Ulverston Train Station and we offer flexible shifts and permanent contracts. 12 months employed experience is essential for all of our Relief roles.

You will be paid on a weekly basis.

Your role will include:

• Support with personal care and meals
• Administering medication and lone working
• Encouraging service users to participate in activities in the local community

You will be required to work in a flexible relief based manner. This is a role which can be enjoyed by people who are committed to making a positive difference.

As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country and provides information on the service and shifts, including directions.

Vacancy Reference Number: 86533

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.

Dove House Hospice supports patients with life-limiting illnesses in Hull and the East Riding of Yorkshire. They provide exceptional, specialist palliative care to patients, carers, and their families.

Last year, they cared for 1,200 patients. Their mission is simple but powerful: to help families make the most of the time they have together, even in the most difficult of circumstances.

“It was a moment of grief, yes, but also one of relief. Mum was surrounded by the love and warmth of her family. And as we said our final goodbyes, we knew she was at peace. We are incredibly grateful for the care, the memories, and the love we had shared in those final days while Mum was at Dove House.” - Family member of a patient

We are thrilled to be partnering with the fabulous Dove House Hospice, to grow their fundraising team and increase their impact.

Would you like to be part of a team that raises vital funds to support patients and their families, and ensures that their services are always available for those who need them? If so, we would love to hear from you.

The Role

This a pivotal, brand-new, role that will support the thriving fundraising team. Reporting directly to the Senior Fundraiser, the main purpose of the Community Fundraising and Engagement Assistant is to raise awareness across the region, and increase income to fund vital hospice care.

Main responsibilities include:

• Building rewarding and individually tailored life-long relationships with supporters, to ensure they feel passionate, engaged and invested in the future provision of hospice care.
• Supporting the fundraisers to develop and promote fundraising appeals including the lottery
• Engaging, educating, inspiring and introducing new supporters and volunteers
• Maximising income, using a donor-centric, tailored approach

The Person

We are looking for someone with exceptional planning and organisational skills and with experience in successfully building and managing relationships. You will need to have excellent time management and prioritisation skills and be confident presenting and networking.

You should be able to effectively communicate with a diverse range of people, and deliver engaging talks and presentations. In this role you will be a proud ambassador for the hospice, and have the exciting opportunity to represent them within the local community!

Perhaps most importantly, you should align with the hospice values – being passionate, positive and professional.

Please note that this role will require a full UK driving license, access to your own vehicle, and involve travel to the hospice and surrounding area. You will also be required to work flexible hours, including occasional evening and weekends.

If you would like more information, or to apply for this role we would love to hear from you please contact us.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie, Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.

Key Responsibilities

• Lead and oversee the development of digital platforms and website functionality.
• Manage relationships with external suppliers and digital service providers.
• Conduct UX testing and co-production activities with service users.
• Identify and implement AI and automation opportunities.
• Ensure SEO optimisation and monitor website analytics for performance improvements.
• Collaborate with content creators and developers to maintain a high-quality online presence.
• Drive innovation and digital growth across the organisation.

You Will Have

• Proven experience in digital innovation and delivering digital solutions.
• Strong understanding of user-centred design, agile methodologies, and accessibility standards.
• Experience in AI development and ethical digital practices.
• Ability to lead digital projects and manage performance.
• Knowledge of data protection and digital safeguarding.
• Experience working directly with service users to inform service design.

Key Deliverables

• Expansion of digital services to improve access and engagement.
• Growth of AI capabilities to enhance efficiency.
• Increased reach and impact of digital platforms.

Additional Information

• This role involves working with sensitive and potentially traumatic subject matter.
• Flexibility to travel across England and Wales to attend meetings is required.
• The interview process for this role will be in two stages, including a skills assessment and competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Prospectus are excited to be working with our client to help them recruit for a Legacy Officer to join their team. The charity provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
   
This role is offered on a permanent, full-time basis with a salary of £35,375.80 per annum and the postholder will be working in a hybrid model from their offices in London.
 
The Legacy Marketing Officer will work alongside the Legacy Marketing Manager to help deliver the organisation's Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams. You will play a key part in the development of legacy administrative tasks associated with both existing and new legacy supporters.

They are looking for someone with significant experience of working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively. You will ideally have experience in legacy administration/supporter care/direct marketing with excellent communication skills and attention to detail.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are looking for resilient, motivated and adaptable people to join our team of Hate Crime Advocate working from our office in Ashford to cover work across Kent and Medway.

Do you want to make a difference by using your skills and life experience to help people deal with their experience of crime? Do you want to contribute to change & improvement for those who have been a victim of a Hate Crime?

Can you demonstrate that you have resilience & adaptability? Can you work effectively with a focus on genuine service, empowerment and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in our Ashford, Kent office.

You will need to be resilient, confident with speaking to all kinds of people, happy to work as part of a team and willing to constantly learn and adapt to new situations.

You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with victims of crime in a professional and supportive manner. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC.

The role of a Hate Crime Advocate is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit.

You will have experience of working in the Criminal Justice System and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process.

What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team.

Working as a member of our Specialist Services Team you will be someone who is passionate about supporting victims of Hate Crime, including those who have been impacted by the incident. You will ensure support remains victim focused and is delivered to the highest of standards in line with our policies.

As a Hate Crime Advocate you will be:

• Managing a busy caseload of self-referrals, referred service users, delivering excellent services which support the commissioners and their service goals to victims.
• Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
• Working alongside the Volunteer and Community Manager to raise awareness of the Hate Crime and the service we provide

You will need:

• You will have the skills to conduct risk assessments, safety planning, assessment of needs and individual support planning.
• You should have demonstrable experience of working in a similar setting or position.
• An ability to work independently and prioritise a busy workload is essential.
• Have good interpersonal skills to work alongside the Volunteer and Community Manager to raise the profile of Hate Crime within Victim Support, this will include presentations to external agencies.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 150 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

We are looking for a Societies Development Coordinator to provide accurate, consistent and innovative support to the 400+ clubs and societies, committees and volunteers. They will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities.

The role is a 12-month fixed term contract. This role is based at our Bloomsbury campus with flexibility to work remotely on a 40/60 basis (40% working from the office). 

Do you have experience in organising and managing a variety of events; or enabling volunteers to deliver events? Do you have knowledge and understanding of student activities programmes including clubs, societies and volunteering? 
If the answer is yes, then we want to hear from you

Our ideal candidate will have the ability to manage conflicting priorities and busy workload, excellent interpersonal skills and the ability to work with a diverse range of people and be committed to working in a democratic and student led environment.

We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.

Key Responsibilities

• Develop and maintain digital platforms and tools.
• Provide technical support and troubleshooting.
• Conduct UX reviews to improve accessibility and effectiveness.
• Write and produce high-quality digital content, including copy and video.
• Support deployment of AI solutions like chatbots and predictive analytics.
• Update websites and apps with engaging, accurate content.
• Implement SEO best practices to boost visibility and engagement.

You Will Have

• Experience writing and editing copy for digital platforms.
• Proficiency with content management systems (e.g., WordPress, Drupal).
• Familiarity with graphic design and video editing tools.
• Strong problem-solving and written communication skills.
• Ability to simplify complex information for diverse audiences.
• Understanding of data protection and digital safeguarding.
• Awareness of AI and machine learning concepts.
• Knowledge of design software, particularly Adobe software

Key Deliverables

• Reliable digital products and solutions that meet business and user needs.
• Increased engagement across digital platforms.
• Responsive support to operational teams.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.

• Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are seeking a highly organised, efficient and dynamic individual to take on a brand-new role co-ordinating and driving core fundraising for the Westcountry Rivers Trust, by building on the wave of interest in the plight of our Westcountry rivers.You will have a great track record of developing and delivering a strategy to maximise income from corporate supporters, major donors and legacies and will be excited by the opportunity to shape our fundraising journey. 

We have had considerable success with securing project funding over the last 30 years achieving rapid growth in delivery and impact as a result, but this only allows us to deliver what others want to fund and it is not always possible to get project funding to cover what we would like to achieve -  maximising our education and engagement as well as supporting core functions and project development.  Therefore, we need to increase core voluntary income for these key activities The successful candidate has the support and opportunity to sculpt this approach into a significant part of the Trusts future.

You should have excellent people, planning and project management skills, with a proven track record in core charity fundraising. You will also have a strong commitment to our mission and a good understanding of environmental issues. You will be reporting directly to the Chief Executive but will link into the Trust’s communications strategy and approach. If successful, we intend to grow and expand this role into a directorial position linked to our communication and advocacy work.

We are seeking a highly organised, efficient and dynamic individual to take on a brand-new role co-ordinating and driving core fundraising for the Westcountry Rivers Trust, by building on the wave of interest in the plight of our Westcountry rivers.

This is a moment to get involved with a dynamic and passionate grass roots charity at a crucial moment when river health and societal interest has never been greater. We need your help to build an entirely new fundraising opportunities for Westcountry Rivers Trust that allows us to engage and empower more people across the region protecting our rivers both now and in the future. In this role, you will have the opportunity to affect real, lasting impact not only on the potential of this charity to help rivers in the Westcountry, but to see real growth and development in key engagement work across the Trust.

Our Recruitment Partner, Jackie Dawkins of Shine Charity Recruitment, is supporting our recruitment.

• Submission of CV and covering letter by 5pm 10th September 2025
• First Interview with Jackie 17th/18 September
• Interview with WRT at our HQ in Stoke Climsland with potential 2nd round of interviews online
• Our successful candidate will need to provide two written references and complete a satisfactory Disclosure and Barring Service; costs for this will be met by the charity

We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.

This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.

Key Responsibilities

• Commission, write, and produce digital content to support and inform service users.
• Collaborate with service delivery staff and local teams to create and roll out content.
• Maintain and update website content to improve user experience and increase self-referrals.
• Support the development and delivery of digital projects and enhancements.
• Develop SEO strategies and help manage our Google charity grant.
• Contribute to social media content and digital engagement.
• Use analytics to drive content improvements and insights.

You Will Have

• Excellent written and verbal communication skills.
• Experience editing and commissioning content for digital platforms.
• Proficiency with website content management systems.
• Strong interpersonal and collaborative skills.
• Ability to simplify complex information into plain English.
• Experience using analytics tools to measure content performance.
• Knowledge of Microsoft Office and SEO best practices.
• A commitment to equality, diversity, and safeguarding.

Key Deliverables

• Accurate and engaging digital copy for core services.
• Reviewed and improved website content.
• Compelling content for social media and digital campaigns.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Salvation Army is recruiting a Head of Supporter Services. This critical role will ensure that The Salvation Army maintains and increases its impactful presence as one of the top ten charities in the UK, and as a worldwide Christian Church that puts belief into action. 

One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a Head of Supporter Services who will be responsible for ensuring supporters have a positive and memorable experience of engaging with the charity. 

As Head of Supporter Services, you will influence best practice in customer service and fulfilment. The ultimate goal is to help ensure that The Salvation Army, as one of the most diverse providers of community and social services in the UK and beyond, can continue to do so in the future, by implementing a supporter services strategy that underpins our ambitions for income growth and is absolutely right for our identity, brand and values. 

To be successful in this role you will have; 

• Substantial experience of delivering supporter services within a complex organisation 

• A confident people leader and collaborator 

• Ability to influence at a senior level and inspire and motivate colleagues. 

• Experience of managing budgets, developing spending plans and delivering financial reporting 

This is an exciting time to join The Salvation Army. If you are an ambitious experienced supporter services expert looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for. 

The Territorial Headquarters (THQ) are located in Denmark Hill, London, SE5 8FJ. The Salvation Army require the post-holder to work a minimum of 2 days per week from THQ, the Supporter Services Team are currently based there full time. 

To find out more, discuss any reasonable adjustments you may require and to progress an application, please download the Candidate Pack and email us to arrange a chat with our Recruitment team. 

Timeframes: 

Role closing: midnight Tuesday 9th September – please ensure you have allowed time for a screening conversation with the THINK Recruitment team before the closing date 

1st Stage interviews: 17th and 18th September 2025 

2nd Stage interviews: 29th September 2025 

As Fundraising Manager you will have a clear vision for implementing fundraising plans to develop current and new income streams, maximising the effectiveness of our fundraising programme. You will play a key role in delivering Dorset County Hospital Charity's fundraising programme, as part of a small, collaborative team raising funds from a range of sources including events, challenges, corporate, grants, community fundraisers and individual giving.

Responsibility for development and implementation of strategies to retain current and acquire new supporters; as well as the ability to provide excellent stewardship for donors and fundraisers. Key responsibilities include, raising significant income in line with business plan targets. This includes the Charity’s current £2.5M Emergency and Critical Care Appeal. Building strong relationships with the Hospital Board and Executive team, Charitable Funds Committee and hospital staff. Establish and manage productive relationships with donors, fundraisers and other supporters. Deliver an emotive case for support and effective income generation programme. Ensure Dorset County Hospital Charity maintains a high profile, that is clear and consistent, throughout the organisation and wider local community.

Marketing and Communications Lead
Location: York office, with some WFH availability

Hours: Full time 37 hours per week

Salary: £36,000 – £38,000 dependent on experience

STEM Learning is seeking an experienced and strategic Marketing and Communications Lead to drive awareness and foster engagement within our comprehensive range of support services for schools, colleges, employers, and partners. 

This role is pivotal to the successful delivery of a key funded contract, requiring a sharp focus on communication impact, stakeholder engagement, and demonstrating value for money through effective marketing strategy and execution. 

You will work across teams to create high-impact campaigns, manage digital platforms, and shape our messaging to diverse audiences through compelling, data-driven communications. 
 

Key Responsibilities: 

• Lead the planning and execution of digital and offline marketing, communications, and PR activities. 
• Create and deliver integrated campaigns that raise the profile of STEM Learning and its services. 
• Manage communications channels, digital platforms and content delivery. 
• Evaluate the performance of campaigns and report on return on investment and budget effectiveness. 
• Support and guide colleagues and partners in best practice marketing and communications. 
• Line-manage and mentor Marketing and Communications Officers. 
• Work collaboratively with other Leads and the Senior Lead on strategy and planning. 
• Represent the organisation in key stakeholder meetings and ensure adherence to brand, data protection, and quality standards. 

About You

Candidates will demonstrate our values: Sustainable – Innovative – Proactive.

You’ll be a forward-thinking and creative marketing and communications professional, with: 

• A degree or professional qualification (or equivalent experience). 
• Proven experience delivering successful marketing and communication strategies. 
• Strong writing and editing skills, able to tailor messaging to different audiences and platforms. 
• Experience using digital tools and platforms (e.g. CMS, email marketing, social media). 
• Excellent project and stakeholder management skills. 
• The ability to lead, motivate and develop team members. 
• A passion for education, communications, and making a meaningful impact. 

About us 

STEM Learning Ltd is a unique, not-for-profit organisation which aims to improve lives through STEM education for every young person in the UK, regardless of their background. 

We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals. 

Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city. 

Our benefits 

• 30 days holidays plus bank holidays 
• Access to an excellent pension scheme 
• A comprehensive employee assistance programme 
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more 
• Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career. 

Next Steps 

Please provide us with: 

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission) 
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate. 

The closing date for applications is Wednesday September 10th at 9am. 

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences. 

We foster a culture where every employee’s voice is respected and valued. 

Individual Giving Assistant Manager

Full time, permanent contract with an option for some hybrid working.

We are Chester Zoo

We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.

The Role – Individual Giving Assistant Manager

The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.

Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature).

We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving – all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo.

They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects.

We’re looking for someone who can:

• Fundraising Strategy: Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead
• Prospect Development: Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation
• Donor Cultivation and Stewardship: Develop an annual programme of stewardship and contact opportunities
• Campaigns: Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention
• Onsite Giving: Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement
• Event Management: Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires
• Donor Stewardship: Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition.
• Reporting and Analysis: Track fundraising progress and report on KPI’s

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes…

We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.

As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.

Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

• Permanent Contract
• 40 hours per week
• Salary – £30,000 per annum
• Opportunity for some working, based at Chester Zoo a minimum of 3 days per week.
• 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
• Pension scheme with generous employer contributions up to 9%
• Healthcare plan and employee assistance programme.
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
• Cycle to work scheme.
• Discounted gym membership
• Discounts on cinema tickets, restaurants, high street shops and more via Perks

Our Requirements

• A demonstrable track-record in individual fundraising and/or high-level customer service
• Experience of using a database to manage and track donor gifts, relationships and pipeline
• The ability to create exciting and compelling fundraising campaigns across a range of different channels
• Skilled in managing and developing a portfolio of funders and meeting fundraising targets
• Experience in developing and building long-term donor relationships
• Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters
• Proven experience of delivering consistently high levels of supporter care
• Experience in curating and managing stewardship events
• Experience of prioritising and balancing a busy workload
• Experience of working closely with other fundraising streams

Although not essential, the following would be desirable:

• Strong working knowledge of Individual Giving, fundraising regulations and best practice
• Ability to recognise the needs of differing stakeholders
• Ability to manage varied tasks and workload
• Ability to work well independently and under pressure
• Highly organised with exceptional attention to detail

Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.