Head of finance and business systems jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £45,000 dependent on experience
Location: Bray Lake, Maidenhead (flexible hours with some home working)
Hours: 37.5 hrs per week (part time hours will be considered)
It is a really exciting time to join Thames Hospice as we embark on a transformational new Major Gifts strategy to significantly grow our fundraising income. This role offers you the chance to play a central part in shaping our future while developing your career in a supportive and ambitious environment.
We are seeking an experienced Philanthropy Manager to lead the strategic and operational direction of our Major Gifts programme, securing significant one‑off and multi‑year gifts to support Thames Hospice. The ideal candidate will have demonstrable experience in philanthropy fundraising, exceptional relationship‑building skills, and proven ability to identify and leverage opportunities to grow income.
You will use your expertise in cultivating and stewarding high‑net‑worth individuals to expand our donor portfolio, while managing and developing the Philanthropy Executive and driving the team’s strategy. Working closely with the Head of Major Gifts, you will lead the delivery of our philanthropy strategy, ensuring ambitious income targets are met. With outstanding communication and stewardship, you will deepen donor engagement and secure transformational, long‑term support that sustains our mission of delivering exceptional palliative care to the community.
Closing date: 26th January 2026
Interviews: week commening 2nd February 2026
The client requests no contact from agencies or media sales.
Job title: Head of Fundraising and Communications
Salary: £45,000
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
- Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.
Experience
- Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
- Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
- Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
- Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact
Skills and Knowledge
- Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
- Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
- Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
- Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Shakespeare’s Globe is currently seeking a Finance Business Partner on permanent, full-time basis
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
The Finance Business Partner will be the principal point of contact for their relevant departments and stakeholders for financial and business needs, supporting the Globe’s support divisions and capital projects.
The skills:
- Studying towards a recognised accounting qualification (CIMA/ACCA or equivalent)
- A comprehensive understanding of technical accounting (double-entry, accruals & prepayments, cost centres, experience of using an accounting system and using Pos)
- An interest and knowledge of theatre and/or the charity sector
- Sound working knowledge of MS Office, especially Excel.
- Ability to absorb and classify information and arrange appropriately; quickly locating and retrieving relevant target information.
- Organised approach to work: methodical, accurate and attention to detail.
- Good interpersonal skills and the ability to build effective working at all levels, internally and externally.
- A proactive, “can do” attitude with a strong customer service focus.
- The ability to work effectively in a team environment and be a supportive team member.
- Excellent attention to detail.
- Willingness to be flexible and to adapt to new demands in a fast-moving environment.
- Able to maintain confidentiality when dealing with sensitive information.
- Have the confidence to challenge stakeholders and assumptions.
- Have an understanding of partial VAT exemptions.
The team:
Shakespeare’s Globe Trust is an internationally recognised arts and education centre, visitor attraction and charity. The Finance department supports the organisation in delivering its charitable and commercial objectives, with the Financial Services team processing transactions and making payments; and the Financial Reporting team preparing management accounts, financial statements and providing business partnering to the business.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service
To apply:
- For more information, please download the job description from this page or our website.
- To apply, please complete the online application form via our website by 12pm (midday) on Monday 12th January.
If you have any queries on the application process or online form, please email our Recruitment team (contact details on the main jobs page).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MSF UK
Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, effective and accountable.
MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. MSF UK is entering an ambitious new strategic period to 2031, with a clear goal: to significantly grow our income and maximise the financial contribution we make to MSF’s medical humanitarian operations. Finance has a critical role to play in achieving this.
The Role
This is a newly created senior leadership role and a rare opportunity to shape how financial insight drives humanitarian impact.
As Head of Financial Planning & Analysis, you will build and lead MSF UK’s FP&A function, ensuring that resources are used wisely, investment decisions are evidence-based, and financial insight empowers colleagues to make the best possible decisions for our patients.
You will work at the heart of the organisation — partnering with senior leaders, fundraising teams and budget holders — to translate strategy into robust financial plans and ensure every pound raised delivers maximum impact.
What You’ll Do
You will lead MSF UK’s FP&A function to support better decisions, stronger financial sustainability and greater humanitarian impact. This includes:
- Driving strategic insight: providing clear financial analysis, modelling and advice to inform investment decisions, income growth and value for money.
- Leading planning and forecasting: owning MSF UK’s budgeting, reforecasting and multi-year financial planning processes.
- Strengthening financial reporting: ensuring timely, accurate and meaningful management accounts, KPIs and commentary for senior leaders and trustees.
- Partnering with the organisation: acting as a trusted advisor to senior leaders, managers and budget holders, strengthening financial literacy and accountability.
- Identifying efficiencies: working collaboratively to uncover opportunities for cost savings and improved use of resources.
- Building capability: line managing and developing the Finance Business Partner and continuously improving FP&A processes, tools and ways of working.
About You
You are a fully qualified accountant (CIMA, ACA, ACCA or equivalent) with significant experience in FP&A and a strong track record of using financial insight to influence decisions at senior level.
You combine technical excellence with empathy and purpose. You are comfortable working in complexity, skilled at explaining finance to non-financial colleagues, and motivated by using your expertise to support a mission that truly matters.
Why Join MSF UK?
You’ll join a values-driven organisation where finance is seen not just as a control function, but as a strategic enabler of humanitarian impact. You’ll be trusted to shape a function, influence decisions, and help ensure MSF reaches more patients, more effectively.
If you are motivated by MSF’s mission, thrive in collaborative environments, and want your financial leadership to make a tangible difference in the world, we would love to hear from you.
Recruitment timetable
Application deadline: Sunday 25th January
Shortlisting: week of 26th January
First stage interviews: week of 2nd February
Second stage interviews: week of 9th February
How to apply:
Please send your CV and letter of motivation to via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Sightsavers is looking for a bi-lingual HR and Talent Officer (English and French) to work within our HR Operations team
Salary: £28,992 to £34,108
Location: UK remote - with monthly travel to Haywards Heath, West Sussex
Contract: 12-Month Fixed-Term Contract
Hours: This is a full-time role with some flexibility around hours worked and mostly home working - within the UK
Sightsavers is an international charity working to prevent avoidable blindness, support equality for people with disabilities and advocate for change. We work in more than 30 countries worldwide, focusing on Africa and Asia.
We are seeking a bi-lingual (English and French) HR and Talent Officer to work within our busy HR Operations team and provide advice, guidance and support on all areas of the employee lifecycle from recruitment onwards, engaging with our c. 850 employees and stakeholders to creatively problem solve talent, people, contractual and legal issues.
About the role
This is an exciting role within the team and the postholder will actively engage in the use of our systems, lead on and support multiple HR Operations projects and deliver outcomes to a high standard for our inspirational colleagues located around the world.
Typical duties will include:
- Identifying, designing and implementing successful recruitment campaigns that attract a diverse pool of candidates, and all related activities
- Preparing contractual paperwork
- Supporting employee onboarding, lifecycle activities and offboarding via a range of HR systems
- Responding to staff queries relating to the use of a number of HR systems in a constructive and timely manner
- Actively engaging with HRIS software changes
- Completing HR Operations onboarding requirements for new hires, including bilingual inductions and reasonable adjustment signposting
- Leading and delivering knowledge sessions
- Pay and benefits administration in conjunction with the Payroll team
- Working collaboratively as part of a proactive team to provide an effective HR Operations service to stakeholders
This is an involved and varied role. Please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
About you
We are looking for a proactive, service-driven and organised individual with experience in an HR Officer/ Advisor and Talent Acquisition environment or within a Shared Services role. To succeed in this role you will also have:
- Proven experience in an HR Officer/Advisor and Talent Acquisition environment or Shared Services role (essential).
- Basic understanding of employment law in any of Sightsavers’ locations.
- Ideally previous HR/recruitment experience within an international or complex organisation.
- Demonstrable planning and prioritisation skills.
- Knowledge of HR and ATS/CRM systems, able to review and contribute to enhancing utilisation of HR databases.
- Intermediate level knowledge of Microsoft 365 products.
- Experience of leading on projects, fostering positive relationships and upskilling stakeholders as required.
- Proactive attitude to change with the ability to recommend improvements to process and practice, leading through to implementation.
- Fluency in French (essential).
Please read the job description for full details of the essential knowledge and skills required for this role.
Next steps
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can visit our offices in Haywards Heath, West Sussex (RH16 3BW) on a monthly basis. We will be reviewing applications as they are received and plan to schedule interviews in mid-January. Longlisted candidates will be asked to complete an assessment including language, problem-solving and software skills. We reserve the right to end this advert early or to extend the deadline.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young people seeking safety. We work alongside young refugees and asylum seekers in the UK, building trusted relationships, providing practical and emotional support and promoting young people's rights and power.
Our youth hubs and casework are transformative for young refugees, enabling young people who have fled danger, experienced traumatic journeys, and are often here alone to find community and connection, a space to be a young person, and access support to address a range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the role
This is an exciting opportunity for an experienced finance professional to play a vital role in ensuring Young Roots can continue delivering life-changing support to young people seeking safety.
As our Finance Lead*, you'll be a senior finance professional providing day-to-day financial leadership, ensuring financial operations run smoothly while translating complex financial data into accessible insights that empower our teams and leadership to make informed decisions. Supported by an experienced Head of Finance and Internal Operations, you'll lead on month-end processes and statutory accounts, cash flow forecasting and funder reporting, supporting strong financial controls and effective use of systems.
An excellent opportunity for a finance professional looking to take a leading role, this isn't just number-crunching – you'll be a trusted finance partner, working collaboratively across the organisation to support effective budget management, shape future initiatives, and ultimately help us maximise our impact for young refugees and asylum seekers.
The role requires proven experience in charity finance, including independently managing month-end processes and grant funding. You'll need an accounting qualification (AAT Level 4, full- or part-qualified ACCA/CIMA, or equivalent by experience) and hands-on experience with accounting systems such as Xero, Sage, or QuickBooks.
Most importantly, we're looking for someone who can work with the Head of Finance and Internal Operations to communicate financial information in ways that make sense to non-finance audiences and is motivated by supporting our mission.
We welcome applications from candidates with diverse career paths. If you've gained relevant skills through non-traditional routes or timeframes, we encourage you to apply.
This is a permanent role offering 21-35 hours per week (0.6-1.0 FTE); we're open to any hours within this range. The role is hybrid, with two days at one of our London offices. Salary is £40,973-£45,199 per annum pro rata.
*Other organisations may call this role Finance Manager, Finance Business Partner or Financial Controller.
How to apply
Please submit your CV and a personal statement by the closing date outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots?
- What is your motivation for applying for this role specifically?
- What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria.
Please submit your application via CharityJobs.
Please note that Young Roots is closed from Wednesday, 24 December 2025, and will reopen on Monday, 5 January 2026. There may be a delay in getting back to you during this time.
No agencies, please.
Closing date: Midday on Monday, 12 January 2026.
Interviews: Week commencing Monday, 19 January 2026.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview to candidates with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying, or if you'd like any adjustments to the process, or an informal discussion or advice on your application, please get in touch. We would also like to alert you to organisations that support people from under-represented groups and can advise you on applying for this role - for example, Scope, Young Women’s Trust, and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a training and supervision framework that everyone is expected to comply with, along with systems for monitoring, quality assurance, and collecting service user feedback. Upon joining, you will be expected to be part of this approach to safeguard our service users.
All posts are subject to safer recruitment protocols, which include vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references, and other checks.
To view the job description for the role, please see the link above.
How to apply
Please submit your CV alongside a personal statement by the closing date, within our application form (in the Quick apply link below), outlining how you would be a great fit for the role.
Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the minimum requirements on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Location: Camden Head Office/WFH (Hybrid - 2 days in the office)
Salary: £42,978 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 19th January 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Management Accountant at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
You will be joining a team of 8 committed and inspiring individuals who are committed to Solaces mission of preventing violence and abuse as well as providing services to meet the needs of survivors of gender-based violence, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. We are a looking for friendly and diligent individual to join our services and help us make a difference.
About the Role
The Management Accountant will work closely with the Head of Finance to enhance financial services and provide supportive management accounting at Solace. You will work alongside the Assistant Management Accountants to produce accurate and timely internal and external financial reports.
The Management Accountant will have line management responsibilities for the two Assistant Management Accountants.
In this role, you will prepare monthly income and expenditure reports for more complex allocated projects and the organisation as a whole, the monthly cashflow, funder reports and lead on the preparation of the budget and half yearly forecasting. You will ensure that management accounts are produced within established deadlines with commentary of financial reporting variances. You you will meet regularly with budget holders and be able to explain the accounts to non-finance colleagues. Provide project terms and financial information to the Director of Finance and Business Support and Head of Finance.
As part of your support to our business development plans you will provide fast responses to requests for support for pricing of new bids, grant applications, tenders and provision of other relevant financial information.
As part of the annual statutory reporting you will assist and support in the preparation of the year-end close and audit.
At all times you will support the Head of Finance to develop a business partnering approach between Finance and the widder organisation.
About You
The successful candidate will be a nearly or fully qualified accountant (ACCA, CIMA, CCAB) or qualified by experience and desirably with knowledge of charity SORP reporting requirements, with charity experience on multi projects accounting.
Able to produce accurate reporting on timely manner and able to work under pressure to meet deadlines. Strong team player as well as working independently. Can work with non-finance budget holders with clear communication skills. Have strong knowledge of Excel and of working with finance systems.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join our team as Finance Manager.
The Finance Manager will take responsibility for the charity’s day-to-day financial operations, ensuring robust financial controls, accurate and timely reporting, and providing clear financial insight to support strategic decision-making. This is a key leadership role within the finance team, working closely with the Director of Finance to maintain the organisation’s financial health and compliance.
As a qualified accountant, the postholder will lead a professional finance function that delivers expertise across budgeting, forecasting, and financial analysis. They will oversee financial systems and processes, ensuring efficiency, accuracy, and adherence to regulatory requirements. The Finance Manager will play a critical role in safeguarding the organisation’s financial sustainability and supporting its mission-driven growth.
Beyond core financial management, the Finance Manager will play a pivotal role in wider organisational development, including supporting TLG’s commercial subsidiaries: Hope Park Business Centres and Hope Park Workspaces (Salford Quays). This includes providing financial oversight, analysis, and advice to enable these ventures to thrive and generate income that supports the charity’s work.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time or full-time (0.8-1 FTE, 30-37.5 hours)
Closing Date: Thursday 29th January
Initial Interviews: Friday 6th February – Online
Final Interviews: Friday 13th February – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Head of Donor Stewardship and Legacies
Wiltshire & Swindon Community Foundation
Devizes / Hybrid • £42,000–£46,000 Depending on experience •Full-Time, 37.5 hours per week
Are you passionate about building lasting relationships and seeing generosity make a real difference? Wiltshire & Swindon Community Foundation is looking for an experienced fundraiser to lead and grow our individual giving and legacy programmes.
This role is central to creating a vibrant culture of giving across the region while helping deliver our 2025–2030 strategy. You’ll develop meaningful, long-term relationships with supporters and strengthen our Friends of the Foundation offer, inspiring generosity through thoughtful stewardship and engaging communications.
Wiltshire & Swindon Community Foundation is seeking an experienced and motivated Head of Donor Stewardship and Legacies to lead and grow our relationships with individual donors. This role will be central to developing a culture of philanthropy across Wiltshire and Swindon, contributing directly to the delivery of our 2025–2030 organisational strategy. The postholder will build strong, meaningful relationships with supporters, develop a compelling individual giving programme (including strengthening our Friends of the Foundation offer) and legacy programme This role requires a confident fundraiser with strong stewardship skills, excellent communication, and a deep understanding of the Fundraising Regulator Code of Practice.You will be familiar with developing mailed and emailed communications but also with building relationships both face to face and over the telephone with supporters, specifically with older supporters.
Why join us?
You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working and a hybrid approach, with our office based in Devizes.
For more information about our current vacancies, and our commitment to Equity, Diversity, and Inclusion, please visit our website.
Closing date: 12 noon, Friday 30 January 2026
Please note, the full job description and person specification can be found in the recruitment pack, on the recruitment page on our website, where you can also apply for this role.
If you have experience in individual giving and want to help transform local communities, we’d love to hear from you.
Grow sustainable funding, forge partnerships & a create a culture of giving that helps meet local needs & empowers the voluntary sector.
The client requests no contact from agencies or media sales.
Head of IT & Data
Buttle UK is seeking a hands-on Head of IT & Data to support and improve our IT systems, data processes and ways of working. This is a practical, operational role focused on keeping systems running smoothly, improving processes, supporting colleagues and working with external IT providers. You will play a key part in helping our teams deliver vital support to children and families across the UK.
· Location: Hybrid, based in our modern Kennington Park workspace, London
· Contract: Permanent, full-time
· Salary: £58,122 to £61,400
· Deadline: Sunday 25th January 2026
About the role
This is a practical, delivery-focused role at the heart of the organisation. The Head of IT & Data is responsible for the day-to-day oversight, improvement and coordination of Buttle UK’s IT systems, digital tools, data processes and information security.
You will work across all teams to understand how the organisation operates in practice, identify inefficiencies, and lead tangible improvements that reduce manual work, improve data quality, strengthen security and ensure value for money. You will manage key improvement projects, coordinate suppliers and consultants, and act as a trusted internal partner who can translate operational needs into effective technical solutions.
This role suits someone who enjoys being close to the detail, solving problems, improving how things work, and supporting colleagues to use systems confidently and securely.
What you will be doing
You will enjoy real variety in this role. Responsibilities include:
· Lead and deliver IT and process-improvement projects, including system integration, automation, security enhancements and system upgrades
· Analyse and map existing business processes across grants, fundraising, finance and operations, identifying inefficiencies and designing improved workflows
· Develop and maintain clear documentation, including SOPs, process maps, system configurations and data flows
· Oversee core organisational systems (including grants databases, CRM, finance systems and collaboration tools), ensuring reliability, data integrity and appropriate access controls
· Act as the main liaison with external IT providers, software vendors and consultants, managing performance, costs and deliverables
· Take ownership of data protection and information security practices, working with external specialists to ensure compliance with UK GDPR and Cyber Essentials standards
· Implement and maintain role-based access controls and robust cybersecurity measures
· Support staff through system changes, training and guidance, ensuring non-technical colleagues feel confident using IT tools
· Produce reports, dashboards and data extracts to support operational and management decision-making
· Identify opportunities for further improvement and innovation, building practical business cases and leading pilots where appropriate
About you
We are looking for someone with strong hands-on experience who can operate independently, manage multiple priorities and deliver real improvements.
Essential experience and skills:
· Proven experience in a hands-on IT, systems administration, business systems or digital operations role
· Experience leading or coordinating IT improvement projects from scoping through to delivery
· Strong experience working with data, including reporting, troubleshooting and quality assurance
· Demonstrated ability to analyse processes and document them clearly
· Working knowledge of UK GDPR and information security principles
· Confidence working with cloud-based systems, databases and productivity platforms
· Ability to translate technical issues into clear, plain English for non-technical colleagues
· Strong organisational skills, attention to detail and problem-solving ability
· Confidence working with external suppliers and managing technical relationships
· Commitment to Buttle UK’s mission and values
Desirable:
· Experience in the charity or non-profit sector
· Experience with grant-making systems, fundraising CRMs or finance systems
· Experience with automation, system integrations or dashboards
· Project management or Agile/Prince2 training
· GDPR or cybersecurity certification
What we offer
· Defined contribution pension scheme (with 7% employee and employer contribution)
· Annual Personal Development Allowance
· Cycle to Work Scheme
· Access to our Employee Assistance Programme for staff wellbeing and support
· Life assurance scheme.
· Generous annual leave entitlement of 25 days + bank holidays (pro-rated)
· 3 days office closure (pro-rated)
· Free eye tests and payment of up to £100 for glasses if required
· Annual personal development allowance
· Enhanced maternity/paternity and sick pay
The client requests no contact from agencies or media sales.
Purpose of the Role
- Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
- Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
- Acts as an organisational anchor: clarity, structure, stability.
- Initially oversees one frontline delivery team to understand ground-level operations.
Key Responsibilities
Strategic Operations & Leadership
- Develop and implement organisational structures, systems, and processes.
- Support CEO with organisational change and restructuring.
- Provide senior leadership and model relational, reflective practice.
Service Leadership & Management
- Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
- Line-manage one Area Team; ensure reflective supervision and supportive accountability.
- Participate in safeguarding rota.
- Lead recruitment processes across the organisation.
Organisational Structure, Policy & Risk
- Develop and embed organisational policies, procedures, manuals, and guidance.
- Strengthen internal processes for clarity, consistency, and relational practice.
- Lead organisational risk management.
- Oversee project management for new initiatives.
Finance Oversight
- Support CEO and Finance team in budget monitoring, financial planning, and sustainability.
Income Generation
- Assist in funding applications, reporting, and exploring new aligned funding streams.
Reporting, Evaluation & Impact
- Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
- Produce the annual Impact Report.
- Develop external evaluation processes and relationships.
Stakeholder Management
- Build relationships with local authorities, funders, partners, and community organisations.
- Represent the charity externally.
- Travel to service delivery areas as required.
Please see Job description for more information.
REF-225 841
Introduction:
Norfolk Rivers Trust’s ambition is to deliver catchment-scale change to our water environments. We are dedicated to protecting our watercourses from pollution, improving habitat and ecological functioning of chalk streams and rivers whilst enhancing resilience to climate change.
Since its founding in 2011, the charity has grown to a team of over 30 passionate and enthusiastic employees. Together, we are delivering major projects such as river re-meandering and floodplain connections, farming and land management advice, new constructed wetlands, native species work and community engagement.
We’re now looking for a Finance Officer to help support our finance department and wider team with the daily finance needs of a small but ambitious environmental charity. Joining our diverse and passionate team means you’ll have the chance to make a real impact, not only on our people, but also on the environment we work so hard to protect.
Job description:
We are looking for a motivated Finance Officer to join our team and support the day-to-day accounting functions across Norfolk Rivers Trust and its trading arm Rivers Ecology Limited. In this role, you will work closely with the Head of Finance, helping to maintain accurate financial records, provide timely reporting, and support project teams with budget monitoring. This is a fantastic opportunity for someone keen to learn, develop, and implement new systems and technology to improve efficiency, while playing a key role in helping the Trust achieve its mission to protect and enhance our water environments.
Key duties and responsibilities
1. Financial Processes
- Ensure all financial activities are correctly entered into the company’s accounting system, including both purchase and sales ledgers, and the general ledgers for Norfolk Rivers Trust and its trading arm, Rivers Ecology Limited.
- Oversee supplier payments and prepare regular payment runs, managing new supplier details and bank amendments securely.
- Manage the sales invoicing process to ensure income is invoiced, recorded, and followed up promptly.
- Oversee monthly entry of staff timesheets and expenses into the accounting system.
- Complete and maintain timely bank reconciliations.
- Assist with preparation and submission of quarterly VAT returns.
- Manage intercompany transactions, ensuring accurate and consistent recording across the Group.
- Support the Head of Finance with the annual audit process through preparation of required schedules and documentation.
- Assist with monthly payroll tasks as required.
2. Financial Reporting
- Assist in the preparation of monthly financial reporting to ensure timely and accurate submission of management accounts with variance analysis and supporting schedules for internal review.
- Provide regular financial data and insights to the Senior Leadership Team as may be required.
- Provide financial reporting support for clients and funders, ensuring grant-related reports are accurate, compliant, and submitted on time and in accordance with grant conditions.
3. Compliance, Controls and Data Management
- Ensure all financial processing complies with internal policies, financial regulations, and relevant legislation.
- Maintain accurate, secure, and up-to-date financial records, ensuring appropriate document retention and audit trails.
- Ensure GDPR compliance when handling financial data.
4. Budgeting and Forecasting
- Support the Head of Finance in preparing annual budgets and forecasting tasks.
- Collaborate with Project Leads to track and report project finances, ensuring a clear understanding of income and expenditure to support budget management, facilitate decision-making, and handle project claims and variance requests effectively.
- Assist in preparing and managing cash flows as needed, ensuring effective monitoring and timely provision.
5. Systems
- Contribute to the development and continuous improvement of financial systems, controls, and procedures.
- Support the implementation and adoption of new accounting software and related financial systems, including assisting with data migration and process training where required.
6. Stakeholder and Funder Engagement
- Engage with external clients, grant funders, and partners on financial matters including income, expenditure, and reporting, ensuring clear and effective communication.
- Address finance related queries from both internal and external stakeholders promptly and professionally.
- Collaborate with external consultants, such as accountants and other service providers, to support financial processes as needed.
- Share and exchange best practices and innovative ideas within the Rivers Trust network to foster continuous improvement.
7. Communication and Development
- Ensure consistent and proactive communication with the Head of Finance, providing regular updates and ensuring alignment on financial matters.
- Support the Head of Finance in delivering internal financial training to teams, including training on budgeting and financial management.
- Provide updates and engage in team meetings as required.
- Contribute to a collaborative and positive working environment within the Finance Team.
- Ensure clear communication, collaboration, and consistency across teams, promoting shared learning and continual improvement in financial processes.
8. Other Responsibilities
- Undertake additional tasks or projects as reasonably requested by the Head of Finance or Senior Management Team.
Person specification:
Education and experience
Essential:
- Bookkeeping qualification equivalent to AAT Level 3.
- Experience of working within a finance or accounting role.
Skills and knowledge
Essential:
- Clear commitment to the vision, mission, and values of Norfolk Rivers Trust.
- Strong financial process management, including understanding of the general ledger, purchase and sales ledgers , and ensuring accurate account reconciliations.
- Excellent communication, organisational, and reporting skills, capable of presenting financial data clearly.
- Ability to build and maintain positive and productive relationships with partners and stakeholders while maintaining confidentiality and managing sensitive information professionally.
- Skilled in using accounting and financial software, with advanced proficiency in Microsoft Excel and Microsoft 365.
- High level of numeracy, accuracy, and attention to detail.
- Excellent time management and planning abilities, with the ability to work both independently and collaboratively within a team depending on the requirements of the task at hand.
- Full UK driving licence and access to a vehicle insured for business use.
- Right to work in the UK.
Desirable:
- Knowledge of charity accounting and reporting standards, including restricted and unrestricted funds, grants, and donations.
- Experience in intercompany accounting, ability to develop, implement, and maintain effective systems and processes.
- An interest in wildlife conservation.
Employee benefits:
- Employee assistance programme.
- Free eye test and support with cost of glasses.
- Enhanced leave policies including maternity, paternity and sickness.
- Excellent pension scheme.
- Flexible working opportunities.
Applications:
You will need to send a completed Job Application Form, Equal Opportunities Monitoring Information Form and a covering letter/email by 09:00am on Monday 19th January 2026.
Interviews will be held week commencing 2nd February 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
To support the Head of Finance in providing the organisation with a timely, accurate and relevant financial management service. This will be undertaken by ensuring the accounting system and financial records are updated and controls and procedures are maintained. This will enable the Senior Management Team and the Board of Trustees to use financial information to assess results and performance and make informed, strategic decisions, assuring compliance with statutory and corporate requirements.
Doctors of the World UK intends to grow its programme and advocacy impact. In this dynamic, exciting environment, an experienced Bookkeeper will help facilitate the organisation’s further growth and will work closely with senior Managers to enable them to manage their programme budgets, including by supporting them to report to donors.
You will demonstrate openness, responsiveness and cheerfulness in the role and possess excellent interpersonal and communication skills. You will be a self-starter who thrives on the challenge of being in a dynamic organisation that works at home and abroad.
You will be driven to excel in your work and thrive in a fast-paced environment and supportive team that is committed to the highest levels of personal and team performance.
How to Apply
To apply, please submit your CV & Covering Letter. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.
Closing Date: 1700hrs Wednesday 14th January 2026
Please note, if you have not been contacted within 7 days of the closing date, your application has been unsuccessful on this occasion. Due to the high number of applications received, we are unable to provide individual feedback.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Senior Manager: Finance
Are you an experienced finance professional looking to use your expertise to make a meaningful difference? Do you want to join a well-established charity that supports children with disabilities and additional needs to reach their full potential?
This respected and forward-thinking charity is seeking a strategic and collaborative Senior Manager: Finance to join its Senior Management Team. This is a key leadership role, offering the opportunity to strengthen financial systems, influence organisational strategy and help shape the charity’s next phase of growth.
Position: Senior Manager: Finance
Location: Bridgwater / Hybrid
Hours: Part-time, 22.5 hours per week (0.6 FTE), worked flexibly
Contract: Permanent
Salary: £45,000 – £50,000 per annum FTE (P/T - £27,000 - £30,000 for 22.5 hours per week)
Closing date: Monday 19th January 2026 at 9.00am
About the role:
As Senior Manager: Finance, you will be a vital member of the Senior Management Team, responsible for ensuring the charity remains financially sound, compliant and strategically informed. You will play a central role in modernising financial systems, strengthening processes and providing high-quality financial insight to support decision-making at all levels.
This is an exciting opportunity to make a real impact, with scope to shape financial infrastructure, explore digital tools and support long-term sustainability. As the organisation continues to evolve, the role may expand over time by mutual agreement.
In this role, you will:
- Produce accurate and timely financial reporting, including management accounts, forecasts, dashboards and cashflow projections.
- Lead the annual budgeting process and rolling forecasts, supporting the development of longer-term (3-5 year) financial planning.
- Maintain and enhance financial systems, controls and processes, including reviewing or implementing new accountancy software and digital solutions.
- Oversee year-end processes, statutory accounts and audit preparation, working closely with external auditors and the Treasurer.
- Ensure full compliance with charity finance legislation, Charity Commission requirements, SORP, HMRC obligations, VAT, payroll and pensions.
- Provide clear, strategic financial advice to the CEO, Trustees and senior colleagues, highlighting risks, opportunities and financial performance.
- Support bids, tenders and fundraising proposals through detailed financial analysis and costing.
About You
You will be a confident and proactive finance leader with strong charity or not-for-profit experience, able to balance strategic thinking with hands-on delivery. You will enjoy working collaboratively and using financial insight to support life-changing services.
You will have:
- Significant experience in a senior finance role, ideally within a charity or not-for-profit environment.
- Strong knowledge of charity finance, SORP, statutory reporting and audit processes.
- Experience of budgeting, forecasting, cashflow management and financial modelling.
- A proven ability to improve financial systems, processes and controls.
- Excellent communication skills, with the confidence to present financial information clearly to non-finance colleagues and trustees.
- A strategic mindset, with the ability to identify risks, opportunities and improvements.
About the Organisation
The charity exists to help children with disabilities achieve greater independence by improving their mobility, communication skills and learning potential through a range of specialist therapies. The children supported have a range of conditions, including autism, cerebral palsy and genetic disorders such as Down syndrome.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Head of Finance, Finance Manager, Charity Finance Lead, Senior Finance Business Partner, Financial Controller,
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
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Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
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Shape the future service model, including workforce planning, channel strategy, automation and technology.
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Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
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Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
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Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
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Own and deliver KPIs, SLAs, performance dashboards and quality standards.
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Ensure effective processes, incident response, risk management and signposting and referral pathways.
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Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
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Lead the team members across functions such as supervisors, case support, QA and training
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Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
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Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
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Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
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Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
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Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
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Oversee high-risk escalations, operational risk identification and mitigation.
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Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
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Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
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Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
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Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
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Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
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Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
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Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
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Contribute to the expansion of the Helpline model into new geographies.
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Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
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Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
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Contribute to organisational strategy, planning cycles, and Executive Team decision making.
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Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
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Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
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Proven ability to scale a service, introduce new operational models and lead organisational change.
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Experience managing multi-layered teams (including volunteers), ideally across remote environments.
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Strong understanding of QA, safeguarding principles, operational risk, and compliance.
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Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
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Exceptional people leadership, communication and stakeholder-management skills
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Experience improving processes, implementing new systems or delivering service innovation.
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High emotional intelligence with a calm, pragmatic approach to problem-solving.
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Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
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Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
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Experience working in a charity or volunteer-powered environment.
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Experience delivering training, public speaking or representing an organisation externally.
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Experience with helpdesk systems, CRM, or telephony/triage systems
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Knowledge of trauma-informed practice.
What we offer
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Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
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Pension scheme - 8% employer contribution to your workplace pension scheme
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Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
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Remote working cost budget - an annual allowance to cover eligible remote working costs
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Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
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Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
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Professional development - access to ad-hoc training based on your role and professional growth interests
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Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
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Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
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Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.