Head of support services jobs

We’re looking for an experienced and confident Events Supervisor who knows how to turn a great event into an exceptional one. Someone who enjoys leading from the front, setting the tone for service, and making sure every detail is just right. You’ll be at your best in a busy hospitality environment, comfortable juggling multiple priorities while keeping standards high and your team motivated.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

Working closely with the wider Events and Food Services teams, you’ll turn client ideas into seamless, well executed occasions. From early planning conversations through to the final guest departure, you’ll oversee every detail, coordinating staffing, managing resources, and ensuring service runs smoothly. You’ll lead and inspire a team of assistants (and agency colleagues when needed), creating a positive, professional atmosphere where everyone understands their role and feels supported to deliver their best.

We’re looking for someone confident, organised and calm under pressure, with a genuine passion for hospitality and customer experience. You’ll build lasting relationships with repeat clients, respond quickly to challenges, and always look for ways to enhance quality and maximise commercial opportunities. In return, you’ll join a supportive team where your expertise is valued, your ideas are welcomed, and your contribution has real impact on the overall visitor experience.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.

Employee benefits include -

· 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave

· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution

· Death-in-service Life Assurance, with a benefit of 3x annual salary

· Employee Assistance Programme

· Reward Hub online benefits platform with extensive offers and discounts

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: Tuesday 31 March 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role for 6 months however the charity is also open to this being a permanent role. To start by April 2026, the role is based from their London office and remotely.

Managing a small team, the Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.

The successful candidate will have proven experience of managing a finance team previously, having worked aT Head/senior level. You will have experience of working in a larger charity, with a mindset of finance as an organisational resource rather than a separate department. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will ideally have some experience of working with contracts and services.

To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.

Please note: Due to the requirement to appoint someone by April 2026 applications and interviews will be on a rolling basis therefore we encourage candidates to apply ASAP

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Harris Hill is delighted to be working on behalf of a nationally recognised social justice organisation to recruit a Head of People and Culture. This is a senior leadership opportunity within a purpose-led organisation that works in partnership with local groups, member organisations and community leaders to address social and economic inequalities, including employment standards, access to services and fair treatment. The charity operates at a national level and is recognised for supporting people to build collective influence, strengthen local leadership and achieve meaningful, long-term change in their communities.

The Head of People & Culture will be responsible for shaping and delivering a comprehensive people strategy that enables the organisation to achieve its mission effectively and sustainably. Reporting to the Executive Director of Finance & Operations and working as part of the senior leadership team, the post holder will oversee all aspects of the people function, including workforce planning, recruitment, performance and leadership development, employee relations, organisational culture, wellbeing, equity, diversity and inclusion, and safeguarding. The role will ensure that policies, systems and practices are legally compliant, values-aligned and fit for purpose, while also strengthening organisational capability through effective management support and learning initiatives. In addition, the Head of People & Culture will provide expert advice to senior stakeholders and the board, lead the People & Culture team and resources, and drive continuous improvement across people processes to support a high-performing, inclusive and resilient organisation.

We are seeking an accomplished and emotionally intelligent senior HR leader with substantial experience operating at a strategic level within complex, mission-driven or values-led environments. You will bring broad generalist expertise across organisational development, employee relations, governance and people strategy, with the ability to balance strategic thinking and hands-on delivery. The successful candidate will be confident advising and influencing executive and board-level stakeholders, able to navigate sensitive or complex people matters with sound judgement, discretion and fairness, and skilled at translating organisational priorities into practical initiatives that strengthen performance, inclusion and engagement. You will demonstrate a collaborative, relational leadership style, strong coaching capability and a genuine commitment to equity, inclusion and social impact, alongside the resilience and adaptability needed to thrive in a dynamic organisation. A CIPD Level 7 qualification, or equivalent senior-level professional experience, is expected.

To apply, please submit your up-to-date CV by the 6th of March at 8:59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you a strategic, results-driven marketing leader ready to make a real impact in the arts sector?

The Independent Society of Musicians (ISM) is the UK’s dynamic, award-winning professional body for musicians. Representing 11,000 members, we provide essential services spanning legal advice, professional support, and health and wellbeing. We are also a powerful campaigning voice, leading national conversations on music education, AI, Brexit and the future of the profession.

We are now seeking an exceptional Head of Sales and Marketing to drive the next phase of our growth.

This is a senior leadership role with real influence. You will shape and deliver a strategic sales and marketing plan that grows membership, increases income, strengthens engagement and enhances the ISM’s profile.

You will take ownership of performance, lead innovative campaigns, and ensure our value proposition resonates clearly and compellingly with both current and prospective members.

You are a highly experienced marketing professional with a strong commercial instinct and a proven record of delivering measurable income growth. You understand how membership organisations thrive — what attracts people, what retains them, and how to build long-term loyalty.

You combine strategic thinking with hands-on delivery. You are proactive, analytical, and solutions-focused, with excellent written and verbal communication skills and strong emotional intelligence.

Most importantly, you are motivated by purpose. You understand, and care about, the challenges facing musicians today. A musical background would be an advantage.

More details can be found on the ISM's Join Our Team webpage.  Please send us your CV and covering letter explaining why you are right for this role to apply.

About Us

Bath Preservation Trust (BPT) is an architectural and cultural heritage charity which campaigns for sustainability and design excellence in the World Heritage City of Bath. At our heart are the principles of informed advocacy, learning for all, and the provision of authentic heritage experiences at our four museums, through partnership working and online.

We believe Bath deserves excellence in design and contemporary sustainable development which is inclusive of all people and improves social and economic opportunities without compromising our unparalleled built heritage and natural environment.

Our museums and collections provide inspiring experiences, learning and insights from the past which help people deepen their knowledge through narratives expressed appropriately, knowledgably and equitably.

The Role

BPT is looking to recruit a Head of Finance who will manage a small finance team and be responsible for the financial systems and accounting of BPT and its 3 subsidiaries to ensure the sound financial management of these organisations.

As Head of Finance, you will also oversee the effective delivery of many of BPT’s administrative operations to enable the smooth running of the charity group and support the Chief Executive and senior leadership team with financial information; advising on financial strategies that align with the charities’ objectives.

You will report to the Chief Executive and work closely with staff throughout BPT, the Board of Trustees and the Finance, Audit and Risk Committee.

About you

To succeed in this role you will:

• Be a qualified accountant or QBE with substantial financial and management accounting experience.
• Have excellent verbal and written communication skills and demonstrable experience of leading and engaging with finance and other corporate functions to develop a mature and rounded service.
• Have an excellent understanding of financial and management accounting processes, financial reporting and audit planning as well as being adept at managing both your own and your team’s priorities.
• Working with the Leadership team, you will be a strong leader able to communicate well with your peers and teams members and have resilience to adapt quickly to changing priorities and demands from internal and external stakeholders.
• Knowledge of SORP, Charity law and VAT
• In return for your hard work and dedication you will enjoy a wide variety of benefits including:
• Positive, collaborative, inclusive working culture
• Flexible working hours
• Flexible working arrangements (subject to agreement and the requirements of the job)
• 34 days annual leave (including public holidays) pro rata for part time staff
• Employee Assistance Programme
• Higher than statutory minimum company sick leave
• Cycle to Work scheme
• 0% loans for public transport season tickets
• Death in Service benefit scheme

We are an equal opportunities employer and welcome applications from all backgrounds.

Closing date 15th March

Interview date 26th March

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you;

This is a terrific opportunity to play a fundamental role as Helpline and Support Officer at Muscular Dystrophy UK’s and provide tailored advice and practical support to individuals and families affected by muscle-wasting and weakening conditions.

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This is a new, 12months fixed term, full-time position that has been created to strengthen the delivery of key services, improve efficiency, and enhance the overall experience for those we support as we deliver our new strategy.

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The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.

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You'll support people to navigate the UK’s health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.

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You'll be involved in informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: Head Office, London SE1 (with flexibility for hybrid working)

Closing date: Sunday 15th March 2026

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Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role.

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Please download the job description to see full role responsibilities

Location: Worthing/Home Hybrid working
Job Type: Full time, Full time (potential for compressed/reduced hours)
Contract Type: Permanent
Salary: £50,000 - £55,000 - dependent on experience

About Us

We are West Sussex Mind the mental health charity which has been supporting the mental health of all people across West Sussex for over 50 years.
 
Rooted in our local communities and mental health partnerships, our 150 colleagues collaborate to build inclusive and empowering mental health services, reduce barriers to support and campaign to improve services and promote understanding. We also have a national voice through our membership of the Mind Federation.
 
2025 was the first year of our new ambitious 5-year strategy, “Building Resilient Communities Together”. This builds on our accomplished track record of achievement, growth and partnership working and points the way for us to develop and enhance our services, our teams and our ways of working.
 
The role
 
Right now, we are seeking a Head of Finance & Resources to join our senior leadership team and help us deliver on that mission. Your responsibilities will span finance, IT and premises and your brief will be to develop and deliver the insights, systems and processes that will enable us to grow and innovate.
 
This is a hands on role combining conscientious oversight, strategic impact and excellent communications skills to engage with and support our Trustee Board, senior leadership and delivery teams.
 
About you
 
Firstly, you will be passionate about making a real difference in people’s lives. At West Sussex Mind, we are all here to ensure that everyone experiencing mental health challenges get the support they need.
 
You will also be:
 
• Professionally qualified, or be qualified by wide experience in financial management
• Experienced in leading a finance and resources function within the charity sector, or able to evidence directly transferable knowledge and skills
• Experienced in preparing financial plans and budgets, against which performance can be assessed, and in supporting sustainable business development/growth with financial modelling
• Experienced with systems, processes and controls of core finance operations including sales administration, treasury, cash flow management, VAT, statutory reporting and payroll
• Demonstrate understanding of the financial reporting requirements of Companies House, the Charity Commission, Inland Revenue and other key financial agencies.
• Be able to provide leadership and management of an outsourced IT services provider
• Be flexible, able to operate independently, collaborate effectively to support and influence Trustees, the leadership team and non-financial colleagues with practical financial insights and guidance
• Be resilient and able to prioritise effectively and work with accuracy and to agreed timelines
• Be highly numerate with advanced Excel skills. Experience with Sage (or similar cloud-based system) would be an advantage
• Have strong problem-solving and communication skills
• Be committed to the mission and values of West Sussex Mind
 
How to apply
 
Eastside People is supporting West Sussex Mind in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format.
 
Please use the cover letter (max 2 pages) as an opportunity to outline your interest and how you meet the role requirements.
 
You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately.
 
The closing date for applications is March 13 2026.
 
Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have interviews with West Sussex Mind at their offices on March 24 and 27 2026.
 
West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
 
It is important to us that anyone in West Sussex is able to get support. So our work includes outreach to ensure those who most need us know about us and feel able to ask for help. We provide support for children, young people, adults, older people, parents, carers and families, and specialist support for the LGBTQIA and resettled refugee communities.
 
You may also have experience in the following: Head of Finance, Director of Finance, Head of Finance & Resources, Finance Director (Charity), Charity Finance Manager, Head of Corporate Services, Director of Resources, Chief Finance Officer (CFO), Finance & Operations Director, Head of Business Support Services, Head of Finance and Operations, Financial Controller (Charity Sector), Finance Lead (Non-Profit), Director of Finance & IT, Head of Finance (Third Sector)
 
REF-226 818

Good health is essential for people and communities to thrive; it is the foundation of a happy and prosperous society. For more than 150 years it has been our mission to improve and protect the health of the public by addressing the factors that determine it. We are recruiting to this exciting and challenging External Affairs role which brings together policy and communications to strengthen our national voice, increase our impact and support delivery of our mission.

We are looking for a strategic, outward‑facing leader to establish and lead this new role. You will bring political insight, strong judgement and the ability to turn evidence and policy into compelling public‑facing narrative. You will oversee parliamentary engagement, policy adoption, campaigns, media relations and organisational narrative, ensuring RSPH’s voice is clear, confident and influential.

This is a rare opportunity to shape a new function and lead teams working across policy, influencing and communications. You will play a central role in raising RSPH’s profile, supporting adoption of our programmes and positioning us as a leading voice on public health, inequalities and the wider public health workforce.

About you

We welcome candidates from policy, public affairs, communications or corporate affairs backgrounds. You will be able to demonstrate:

• Strong political awareness and experience engaging with Parliamentary and national stakeholders
• Confident communications leadership including media, narrative and external messaging
• The ability to build coalitions and secure influence and adoption
• Clear strategic judgement in complex or fast‑moving contexts
• Experience leading and developing teams

In return we offer:

• 25 days annual leave
• Agile hybrid working structure – 9-day fortnight available
• Pension contributions
• BUPA Cash plan
• Cycle to Work Scheme
• Membership of the Royal Society for Public Health
• Access to public health knowledge and skills training courses and qualifications
• Organisational commitment to supporting the health and wellbeing of our employees
• Welcoming and friendly team of colleagues, and an active Health Champions programme

RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.

Please do let us know if you require any adjustment to allow you to participate in this recruitment process.

RSPH operates an agile working policy with some attendance at our London office according to business need.

Interviews will be held at our offices in Whitechapel on Monday 20 April.  If you are unable to attend, please indicate this on your application.

We have a newly created opportunity for a Head of Wales to join us at RBL to promote, advocate and champion for our vital work and connections across Wales.

It is an exciting time to join RBL as we commence work on our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. But with the creation of three new roles we aim to lead this work across Wales, Scotland and Northern Ireland and ROI, in order to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Wales, where you will be RBL’s key representative and point of contact in Wales, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Wales and will see you as RBL’s spokesperson in Wales, providing a public face for the charity, attending events and meetings, speaking to the media and engaging widely across the region.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Working closely with the Membership Council Representative to act as the point of contact, focal point and voice for RBL as well as representing the unique needs of Wales to RBL
- Liaising regularly with the Welsh Government, MSs, Welsh MPs, the Veterans Commissioner for Wales, Wales-based Military bases, Reserve and Cadet Force Associations and Welsh charity partners
- Maintaining a good knowledge of all RBL activity in Wales, acting as reference point for Services, Fundraising, Remembrance, Public Relations, Membership and Campaigns, Policy and Research
- Promoting and advocating RBL’s strategy in a way that is responsive to the specific context of Wales and play a significant leadership role in the development and delivery of an organisation wide Wales plan
- Provide leadership and guidance on Welsh matters to the RBL Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Wales, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Wales. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
 
If you require this advert and/or Vacancy Information Pack in the Welsh language, please see our direct advert via our Careers page.

Supporter Engagement Executive

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: Based at RLSS UK Head Office, Worcester
 (minimum 3-days per week at Head Office)  

REPORTS TO: Director of Income Generation and Engagement  

SALARY: £27,308.00 (Grade E)  

ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.

You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.

 

KEY TASKS AND RESPONSIBILITIES

• Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
• Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
• Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
• Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
• Support community fundraisers throughout their activity, providing resources, stewardship and encouragement. 
• Record and track community fundraising activity within the CRM.
• Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
• Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
• Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
• Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
• Accurately record donations and supporter correspondence within the CRM system.
•  Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

 

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience of building positive relationships with customers, supporters or donors.
• Excellent written and verbal communication skills, with a polite, confident and professional manner.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
• Experience using CRM systems and/or working with customer or supporter data.
• Previous experience in customer service and administration, ideally in a busy environment.
• Ability to manage multiple tasks and priorities in a fast‑paced setting.
• A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
• Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.

 

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Experience working or volunteering in a charity or fundraising environment.
• Experience engaging with community groups, schools or volunteers.
• Experience of applying data protection principles in a previous role.
• Experience of working in line with charity sector standards or compliance frameworks.
• Understanding of supporter stewardship or supporter journeys.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 5.00pm, Wednesday 4th March 2026

Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

KCLSU are looking for a new Head of Advice and Wellbeing, to provide leadership and management to our wider KCLSU Advice and Wellbeing teams.
 
The KCLSU Advice Service focuses on academic advice and supports over 2,000 cases per annum. KCLSU Wellbeing is a sector leading partnership with King’s College London. It is a student-led service that equips and empowers students with training and bespoke guidance to support their communities’ wellbeing through peer support, wellbeing initiatives and student partnership. 
 
The role ensures that the teams across the department deliver services to students in ways that best supports their needs, as well as programmes that equip students to look after their own wellbeing and that of their peers.
 
The Head of Advice and Wellbeing is also a member of the Wider Leadership Team (WLT), where they will have the opportunity to contribute to both directorate and organisational strategic development.
 
To apply for this role, please fill in an application form and include a personal statement detailing how you meet the person specification (which can be found within the job description).
 
To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport / visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union. 

 
REF-226 879

The Social Media & Marketing Officer leads Emerging Futures’ social media presence and external-facing marketing activities, bringing our stories, values and mission to life across LinkedIn, Facebook, Instagram and YouTube.

Working closely with the Communications team, our regional services, and the company’s Recovery Voice Network, you will create compelling, sensitive, and engaging digital content that reflects the lived experiences of people in recovery and the strengths of our services.

This role is hands-on and creative: capturing video content in services nationwide, producing high-quality Reels and short-form video, coordinating external freelancers, planning content calendars, and ensuring our online communities feel respected, supported and inspired.

We are open to making the role work for the right candidate, so while Monday-Friday, 9am-5pm is fine by us, we are also open to flexible working patterns and compressed hours to accommodate those with additional needs. We encourage anyone with great experience to apply.

Prospectus are delighted to be supporting a corporate foundation focused on social mobility. They are a complex organisation, with ambitious goals and are looking for a Head of Finance to lead their finance function through this next period of growth.

This is not a typical charity finance role. You’ll operate in a uniquely complex environment with higher expectations, richer stakeholder relationships, and the chance to influence work that directly impacts thousands of people each year. You’ll have the opportunity to shape how they work and strengthen their financial capability across the organisation.

Please note this is a hybrid role, with the option to be based in either the London, Birmingham, or Manchester office.

The Role:
As Head of Finance, you will:

• Lead and develop a small, capable finance team, fostering a business partnering culture and support strategic decision making across the organisation.
• Oversee day‑to‑day finance operations, ensuring accuracy, compliance and strong internal controls.
• Produce high‑quality management accounts, budgets, forecasts and financial analysis.
• Lead on the annual audit and statutory accounts.
• Ensure compliance with tax, VAT (including partial exemption), Gift Aid and SORP.
• Deputise for the CFO, including at Board and Committee meetings.
• Champion financial literacy across the organisation, helping non‑finance colleagues understand risk, budgets and financial decision‑making.

Essential:

• Fully qualified accountant (CA/ACCA/CIMA or equivalent).
• Strong experience leading finance operations, producing management accounts, budgets, and forecasts.
• Confident managing and developing people.
• Excellent stakeholder management, comfortable navigating a complex environment.
• Strong VAT and tax compliance knowledge (partial exemption experience highly valuable).
• Experience improving systems, processes, and reporting.
• Excellent communication, able to translate financial information clearly for non‑finance colleagues.
• A curious, proactive mindset—someone who asks “why?” and “what if?” and seeks better ways of working.

Desirable:

• Experience with Xero, Microsoft Dynamics, or Power BI.
• Procurement or contract management experience, especially in complex or multi‑party environments.

If you are a strategic, hands‑on finance leader who thrives in complexity and wants to use your expertise to create lasting social impact, we’d love to hear from you.

Please submit your CV by 8 March 2026 at midnight. This role will be subject to an advanced DBS check.

We have a newly created opportunity for a Head of Scotland to join us to promote, advocate and champion for our vital work and connections across Scotland.

It is an exciting time to join us as we commence work on delivering our new 10 year strategy. Much of our work already revolves around the connections made across our communities and wider society. With the creation of this new role, we want to better harness the power of those connections to support our communities in the most effective way possible and promote our important role in bringing people together.

This role will see you as Head of Scotland, where you will be our key representative and point of contact in Scotland, building and sustaining networks and connections with key stakeholders and partners, including senior military, government ministers, charity partners and senior leadership.

The role places significant emphasis on matrix working internally, building connections across Scotland and will see you as our spokesperson in Scotland, providing a public face for the charity under the brand ‘Poppyscotland’, attending events and meetings, speaking to the media and engaging widely across the region.

Reporting to our Executive Director: Membership, key responsibilities will include:

- Acting as the point of contact, focal point and voice as well as representing the unique needs of Scotland
- Liaising regularly with the Scottish Government, MSPs, Scottish MPs, Scotland-based Military bases, as well as liaison with Scottish charity partners including Legion Scotland, SSAFA Scotland, OA Scotland and Erskine.
- Maintaining a good knowledge of all RBL activity, branded Poppyscotland, in Scotland, acting as reference point for Services, Fundraising, Remembrance, Public Relations and Campaigns, Policy and Research
- Promoting and advocating our strategy in a way that is responsive to the specific context of Scotland and play a significant leadership role in the development and delivery of an organisation wide Scotland plan
- Provide leadership and guidance on Scottish matters to the our Executive Board

You will be an experienced strategic leader, with excellent networking and communication skills and the ability to build strong strategic partnerships and influence at senior level. You will have a strong understanding of the political, cultural and social landscape in Scotland, with experience as a spokesperson or figurehead with media skills and exposure.

This role is 28 hours per week, to be worked as required by the role, with the ability to work flexibly (including evenings and weekends). You will be expected to travel regularly in the course of your work, including regularly across Scotland. You will be contracted to your home address, where you will be expected to work when not travelling.

Employee benefits include –

- 28 day’s paid holiday pro rata (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Private Healthcare
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

We are committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.