Head of supporter engagement jobs
About the role
The Social Media and Marketing Officer will deliver high-performing digital marketing campaigns that drive supporter acquisition and engagement. Working within the charity’s Policy and Communications team, you will focus on content creation to support a broad range of charity initiatives, ranging from fundraising campaigns to promoting events including our annual conference and signature fundraising event, the Duchenne Dash, and disseminating news to our stakeholders and community.
Reporting to the Director of Policy and Communications, you will lead the execution of digital campaigns, work to strengthen our presence on social media and grow our audience to amplify our communications and marketing activity, produce impactful marketing materials, work with community representatives and ambassadors to develop case studies and support with wider marketing and communications activity.
In the role you will:
- Support the implementation and delivery of multi-channel campaigns that build awareness of Duchenne UK’s work, promote our events, projects and outputs, and support fundraising goals.
- Take responsibility for the charity’s social media channels (Facebook, Instagram, LinkedIn and TikTok), ensuring consistent, engaging, and mission-led content – planning, scheduling and publishing content.
- Help manage the digital marketing content calendar and coordinate content with colleagues across the organisation.
- Create a variety of digital content, including graphics, videos, reels, stories, blogs, and newsletters.
- Monitor and, where appropriate, respond to, and engage with followers and messages.
- Manage the charity’s regular e-newsletter using tools such as Dotdigital.
- Stay up to date with trends in digital communication and identify opportunities for innovation.
- Create detailed campaign plans, including channel selection, content requirements, and delivery timelines.
- Monitor campaign performance using analytics tools and dashboards, providing actionable insights.
- Ensure staff and volunteers feel informed and inspired through engaging internal updates and on-brand messaging.
- Harness social media channels to raise the profile of the organisation and promote our work and policy positions and grow our audience on LinkedIn, Facebook and Instagram.
Person Specification
Essential experience:
- Experience of writing for a range of audiences and using different channels to produce convincing, clear and succinct content across a range of platforms such as socials, blogs, web and print.
- A strong eye for detail and the ability to create content that resonates.
- Experience of using digital and social media for influencing and campaigning purposes.
- Experience supporting the development of and implementing social media strategies to increase engagement, reach and donations.
- Experience managing competing demands, meeting deadlines, and juggling multiple projects effectively.
Essential skills and attributes:
- Highly motivated with a passion for improving the life outcomes of people living with DMD. Proficient with all main Microsoft Office packages
- Ability to demonstrate sensitivity to the needs of patients and families, with resilience to navigate challenging situations.
- Proficiency with digital platforms, content management systems, and marketing tools.
- Excellent interpersonal skills with people of all ages and backgrounds.
- Ability to work on own initiative.
- Ability to build excellent working relationships both internally and externally.
- Good organisational and workload management skills.
Desirable experience:
- Experience delivering impactful social media led fundraising strategies
- Experience running social media presence for an organisation and harnessing social media to promote and showcase events
- Experience using Dotdigital or similar digital marketing software and producing newsletters and other marketing emails.
Desirable skills:
- Graphic design skills and working knowledge of Canva and Adobe design suite.
- Experience with Pay-Per-Click (PPC) campaigns across platforms such as Google Ads and Meta Ads Manager.
Benefits
- 25 days of annual leave + 8 days of public holidays (both pro rata)
- Summer Fridays – half days on Fridays in July and August (pro rata)
- Flexible working policy
- Hybrid working with a minimum of 2 days in the office per week
- Standard Employer Pensions contributions after 3 months
- Team wellness day and team away day
- Training and development opportunities
Terms and conditions
The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
Sound like the job for you? We’d love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.
This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.
We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
- Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
- Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
- Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
- Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
- Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date:12 March 2026
Interview Dates: 25 and 26 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an ambitious, hands-on fundraiser who wants to make a tangible difference to retired racing greyhounds ?
Greyhound Trust is looking for its first-ever Individual Giving Manager; a pivotal role in our growing Income Generation & Engagement team. This is a chance to shape, grow, and lead our individual giving programme from the ground up, helping us care for and home more greyhounds across the UK.
About the Greyhound Trust
For nearly 50 years, the Greyhound Trust has supported greyhounds transitioning from racing into loving homes where they can thrive. Each year, with an annual income of around £4.5m, we home thousands of dogs, relying on a passionate network of staff, branches, and volunteers.
The world is changing, and so is the way people engage with causes they care about. We are now looking to grow and diversify our individual giving, building long-term relationships with supporters who share our commitment to the welfare of greyhounds. This is your chance to play a key role in shaping our strategy, delivering creative campaigns, and helping secure the financial foundation for the Trust’s future.
The Role
Reporting to the Head of Income Generation and Engagement, you will be responsible for:
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Creating, delivering, and evaluating a long-term Individual Giving strategy.
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Building a diverse and sustainable portfolio of individual giving income streams, including regular giving, appeals, digital fundraising, mid-level giving, and legacy gifts.
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Planning and delivering multi-channel campaigns that integrate with marketing, communications, and retail initiatives.
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Using data and insight to drive performance, monitor results, and develop strong cases for support.
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Supporting branches and volunteers in delivering individual giving initiatives.
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Developing supporter journeys that encourage loyalty, growth, and long-term engagement.
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Ensuring all activities comply with fundraising legislation, best practice, and data protection law.
This is a hands-on, strategic role that will allow you to take ownership of your programme while collaborating across the Trust to deliver impactful campaigns and initiatives.
Is this role right for you?
This role will suit you if you are an ambitious, hands-on fundraiser who thrives in a small, collaborative teamwhere everyone is invested in the success of the whole organisation. You enjoy taking ownership, sharing ideas, and seeing things through to delivery, and you value open communication, mutual support, and a culture where colleagues are trusted to innovate and experiment.
You are likely to thrive if you enjoy balancing independent responsibility with teamwork, and if you are motivated by making a tangible difference rather than simply delivering outputs. You are curious, thoughtful, and practical, and you are happy to contribute beyond your immediate remit to help the organisation succeed.
If you are looking for a role where collaboration, accountability, and purpose genuinely shape the way the organisation works day to day — and where your work will have a visible impact on the lives of greyhounds and the supporters who make that possible — this could be a very good fit.
Why join us?
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Be part of a compact, passionate, and close-knit team.
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Lead the development of a dedicated individual giving programme.
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Work in a medium-sized, agile charity with a strong sense of purpose and financial stability.
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Play a key role in growing support and enabling more greyhounds to be cared for and homed across the UK.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Join Our Team!
We have a new vacancy (18 month fixed term contract) for a full-time Service Development Project Manager to lead the scoping, design, and development of new areas within Crohn’s & Colitis UK’s services portfolio. This role will ensure that emerging services respond to identified needs, reflect best practice, and align with the charity’s strategic objectives to support everyone affected by Crohn’s and Colitis.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.
Role Overview
You will lead on the scoping and exploration of new service areas, specifically children and young people, emotional wellbeing, diet, and fatigue. In doing so, you’ll gather and analyse insight from research, stakeholders, and lived experience to inform service design and ensure developments are evidence based and aligned with our strategy. You’ll work closely with teams across the organisation, including policy and research, to ensure feedback is used to inform planning and supports delivery in their areas. Furthermore, you’ll be using your management skills to support and provide effective day to day leadership and coordination within the Services & Support team.
About You
We are looking for someone with strong project management skills, who has experience of stakeholder engagement and an analytical skill set. You’ll have demonstrable experience of scoping, designing, and developing new services, programmes, or projects at a strategic level and experience of leading support services in a health charity
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Siobahn Kewley (Head of Services & Support). Please see our Recruitment Pack for her contact details.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. You’ll need to refer to the Recruitment Pack attached for further information on how to apply.
Closing date: Monday 9 March 2026 at 9:00am
Interviews will be taking place on Friday 20 March 2026 and will be held remotely.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
£40,500 - £44,100 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
Prostate cancer is the most common cancer in men and it’s harming too many lives. At Prostate Cancer UK, one of our top priorities is funding research that leads to real change. It’s vital we do our best to make sure this research makes a meaningful difference to men’s lives, and that’s where you come in.
We’re at an exciting time, with a new strategy coming soon, and so we are looking to grow our Research Funding Team. We’re looking for an enthusiastic and proactive Grant Manager to help us deliver our core funding schemes and embark on new, exciting initiatives to fund ground-breaking research that will revolutionise how prostate cancer is diagnosed and treated.
You’ll take responsibility for a portfolio of around a third of our active research grants, providing support and guidance to the researchers leading them. You’ll be a main point of contact for grant applicants, supporting them through the application process and providing them with guidance about remit and eligibility. Using your understanding of research funding and administration, you’ll work with our Senior Research Officers to make sure our funding schemes run smoothly, to time and support our funding Committees in their review of the applications we receive.
What the job involves
It’s crucial that we not only have fair and robust processes to ensure that we fund the very best research, but that we also closely monitor and support the delivery of the resulting projects, to maximise their impact and accelerate the advancements we see through research. Which is why we’re looking to appoint an experienced Grant Manager to join our Research Directorate.
As part of your responsibilities, you’ll manage a portfolio of our active research grants, closely monitoring their progress and finances, and provide valuable support and advice to our grant holders and their teams. You’ll develop a detailed understanding of the science behind these projects and build positive working relationships with the researchers and their institutions. You’ll monitor your portfolio for demonstrable outputs (publications, presentations, intellectual property etc.) and you’ll work closely with colleagues in other teams to help them better understand the research we fund in order to showcase this to our supporters and potential donors.
You’ll support the delivery of our research funding grant schemes, managing at least one of our grant rounds, whilst also supporting our other funding schemes, ensuring that we maintain robust processes and adhere to industry and department standards. You’ll also help direct on our activities to involve people with experience of prostate cancer in research, including their involvement in the assessment of the research proposals we receive, as well as supporting researchers to include patients in the design and delivery of their projects.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application, please visit the website via the apply button.
The closing date is Sunday 15th March 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from the week of Monday 23rd March 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
The Community Fundraising Officer is an exciting role at MDUK, that will sit within the Fundraising Team.
In Community Fundraising we are the team that builds relationships with our supporters, families, and event participants to fundraise so that MDUK can continue to find treatments and ultimately cures through research, and to drive improvements in care and quality of life.
About You:
You'll be an integral member of the Events and Community Fundraising Team.
You'll work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.
You'll need to travel within the region.
You'll be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends)
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund ground-breaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: This role is home based within the West Midlands, Wales and South West region and travel will be required across this region with occasional travel to Head Office based London, SE1
Closing date: 27th February 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Make a real difference to the lives of Afghan communities. In this role, you will drive change: stewarding relationships with public donors and fundraisers, supporting income generation and retention, maintaining high quality supporter data, and helping identify opportunities to grow engagement and income across these areas.
You will work closely with colleagues across the Communications and Giving team to support the delivery of fundraising appeals, donor communications and events, including the London Marathon, while also contributing to the smooth running of the London office through essential supporter liaison tasks.
Key Responsibilities:
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Support the planning, delivery and evaluation of individual giving activity and Afghanaid’s annual fundraising appeals, as well as regular giving and donor acquisition campaigns.
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Coordinate multi channel fundraising campaigns across email, digital, direct mail, telephone and face to face
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Contribute to income growth by supporting testing and optimisation of fundraising approaches, and staying informed on sector best practice and developments
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Deliver high quality day to day stewardship of individual donors to build long term engagement and loyalty
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Ensure timely and appropriate donor communications, including thank you letters and messages, supporter updates and impact newsletters
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Respond to donor enquiries and maintain excellent standards of supporter care
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Liaise with Programme and M&E teams to source up to date impact data and stories from the communities Afghanaid has supported
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Support the delivery of Afghanaid led fundraising events, both offline and digital, including administration and coordination
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Maintain fundraising related website content, ensuring copy is accurate and engaging, and that donor journeys are smooth.
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Steward relationships with individual, community, faith and student fundraisers to maximise income and encourage retention and re engagement
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Identify and respond to opportunities to recruit new community, student and individual supporters, including engaging Afghan diaspora networks
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Provide practical fundraising advice and logistical support to ensure the success of supporter led activity
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Develop and distribute high quality branded fundraising materials tailored to supporter groups
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Recruit and steward participants for the London Marathon team to maximise fundraising income, coordinating Afghanaid’s London Marathon programme, including team engagement, event day support and post race activity
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Maintain accurate and up to date donor records within the CRM, ensuring GDPR and fundraising compliance
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Create segmented and tailored donor journeys with Afghanaid’s CRM to improve stewardship
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Monitor campaign performance and prepare reports on income, return on investment and donor retention
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Use data and insights to support targeting and future campaign planning
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Support monthly income reconciliation by accurately coding donations and maintaining records within Salesforce and marketing systems
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Process fundraising post and ensure timely delivery of supporter thank you letters and shop orders
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Ensure Gift Aid declarations are secured, recorded and filed correctly
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Monitor shared fundraising inboxes, responding to enquiries or forwarding to appropriate colleagues
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Provide general administrative support as required
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
Afghanaid is seeking an enthusiastic and organised individual to play a key part in communicating and engaging with current and potential supporters about how Afghanaid is changing lives in Afghanistan. We are looking for someone who is passionate about Afghanaid's work and core values. The ideal candidate will have a passion for driving change and inspiring others to support a cause, and a talent in engaging with people from diverse backgrounds and ages.
Education/ Training
- Bachelor’s Degree in communications, marketing, public fundraising or another relevant field (or at least 1-2 years’ equivalent experience)
Work Experience
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At least 1-2 years of progressively responsible experience in in fundraising, campaigning or advocating for a humanitarian/international development organisation or similar cause
Please view the attached document for the full person specification and more details on how to apply.
Please send a covering letter and your CV, by no later than 27th February 2026 either via CharityJob or the email address listed in the attachment; including your name and the job title in the subject line. Your covering letter should be no more than 1 standard A4 page in length and explain why you feel you would be a suitable candidate for this role and how the role facilitates your career objectives. Your CV should be no more than 2 pages and be accompanied by 3 professional references including your current employer (we will only contact references with your permission).
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
NRC UK was established in 2020 with the main objective of strengthening the profile, outreach, and impact of the Norwegian Refugee Council as a humanitarian organisation in the United Kingdom. We work to leverage relationships with UK foundations, corporates and private philanthropists to secure funding that enables NRC to deliver its mission and improve the lives of people displaced by conflict. We also work to influence stakeholders and partners in the UK in order to influence their humanitarian policies and practices.
You are likely to be in the early stages of your career, interested and experienced in humanitarian work and ready to lend your hands-on organisational and administrative skills to to enable the advocacy and fundraising work of the UK Director, the Private Partnerships Special Adviser and the rest of the core team based in the London office.
You will bring enthusiasm and ability to work confidently and independently with guidance and supervision on a range of external-facing administrative tasks including communications, relationship management, note-taking and record-keeping, desk research & analysis and event organisation.
These tasks and responsibilities will support NRC UK in the implementation of our strategy and action plans on private fundraising and external engagement and will also provide support to the Director in delegated areas on a full range of activities in the UK including advocacy, institutional funding, strategic partnerships, compliance and office management.
Please note this role is offered at 80% of FTE (4 days per week).
Responsibilities
1. Support the Private Sector Partnerships Specialist Adviser (50%) and the UK Director (50%) to deliver on key tasks required in order to meet NRC UK’s private fundraising and broader objectives.
2. Provide administrative support to the Specialist Adviser on tasks necessary to meet fundraising targets, including communications and relationship management, prospect research, due diligence, meeting and event organisation.
3. Provide administrative support to the UK Director including communications, organising and attending both external and internal meetings and events, taking notes and minutes, research and analysis, document preparation and coordinating input into internal reports including the annual report.
4. Provide additional ad-hoc administrative support to the NRC UK team as required.
5. The Officer will be required to execute existing workplans and meet objectives and deadlines with oversight and support from Adviser and Director.
Qualifications
- 3 years of progressive professional experience (preferably within the UK Third Sector) in business development, advocacy, fundraising and/or general administrative duties
- Bachelor’s degree in Social Science, Politics, Law, Communications, International Relations or a relevant field. Equivalent experience will be accepted instead of qualifications.
- Demonstrable experience in prospect research and ability to identify partnership opportunities based on criteria provided by NRC
- Demonstrable interest in humanitarian issues, with clear understanding of ethical and principled humanitarian approaches.
- Fluency in English, both written and verbal
- Applicants must have the right to live and work in the UK
The client requests no contact from agencies or media sales.
The Opportunity
The Finance and Operations Manager will provide financial expertise and support the Head of Finance & Operations (HFO) to deliver high quality financial management in budgeting, forecasting, and monthly reporting.
The role will also support the HFO in the organisation's operations functions, ensuring that legal and operational governance is delivered on time and to a high standard, that SMF is is compliant in Health & Safety (H&S), General Data Protection Regulation (GDPR), insurance and other operational matters. The role holder will provide support leadership on the organisation's IT function and deliver training to all teams in matters concerning finance and operations.
Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Contract: Full-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Key Responsibilities:
1. Finance:
- Oversee the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the HFO, Chief Executive Officer (CEO) and Operations team.
- Ensure that our accounting software is consistently up to date with the correct information.
- Work with the HFO on management information to enable the SMT and trustees to monitor progress and performance, make effective decisions and plan for the future.
- Financial information to support income development including budgets, income tracking and analysis and funder reports.
- Support the development of the annual organisational budget with the HFO, in liaison with the CEO and management team and provide support in developing departmental / project budgets as relevant.
- Manage how the organisation applies and reports on VAT.
- Alongside our appointed accountants prepare Year End accounts, end of project accounts, and work with the appointed accountants to ensure the Accounts are completed, approved, and filed on time.
- Manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.
- Devise and implement effective and efficient procedures, including the introduction of a purchase order system and a new ethical procurement policy.
- Maintain the payroll function of the organisation and be the lead point of contact with our external payroll provider.
- Conduct reviews and evaluations for cost-reduction opportunities.
2. Operations:
- Support the Data Protection Officer (the HFO) for the organisation, in liaising with the Information Commissioner's Office (ICO) appropriately, ensure that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures, and ensure that the organisation meets its Data Protection requirements.
- Support the HFO in overseeing operational matters such as insurance, H&S, buildings maintenance and asset register; work closely with the management team to ensure awareness, compliance, and procedures that are effective and efficient for staff and volunteers. Where appropriate, escalate concerns and issues to HFO.
3. Strategic Responsibilities:
- Work closely with management and trustees to provide and develop financial and operational expertise; contribute appropriately to the development and management of organisational strategies, service proposals and development of the organisation.
- Lead on the appropriate understanding and training at each level of the organisation on how operational and financial systems work and support their role.
- Ensure that financial and operational policies and procedures meet the highest standards, reflect the charity’s ethos effectively and support the organisation’s strategic development; champion inclusivity (including Equity Diversity and Inclusion (EDI)) and sustainability (in the widest sense).
4. Line Management
- Day-to-day people management
- Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work
- Review work outputs, monitor and quality assure work
- Manage and report on performance; deliver performance reviews
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth
- Recruit and induct new team members
- Reasonably support well-being: provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports
See attached job description for more detail on the key responsibilities in the role
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
Essential:
- Part/fully qualified as an Accountant, or equivalent relevant experience
- Significant experience of working in a finance role in an organisation with a turnover of £1m or more
- Hands on experience of maintaining a financial software package
- Experience of working with financial systems to prepare financial reports and management accounts
- Experience in managing the operational aspects of an organisation, including risk assessments, GDPR etc.
- Excellent knowledge and understanding of bookkeeping and general financial and accounting principles
- Numerate and able to use an accounting software package
- IT Literate, including experience of Microsoft Office software and excellent skills in using Excel and Word
Desirable:
- Experience of working in a finance role for a charity
- Experience of Accounts IQ accounting package
- Experience of preparing finance reports relating to project grants/restricted funding from a range of donors
- Knowledge of charity accounting and the Charities SORP (Statement of Recommended Practice)
- Knowledge of Salesforce CRM
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)
3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Role Summary
We are seeking a proactive and highly organised Development Co-ordinator to support and strengthen our fundraising and membership function. This role is ideal for a self-starter who excels at administration, enjoys creating efficient processes, and is confident managing projects and working collaboratively across teams.
As Development Coordinator, you’ll be the lynchpin of a friendly, ambitious team at a brilliant arts charity, underpinning and powering our development activity so it can thrive and grow.
You will coordinate multiple fundraising activities, ensuring projects are well planned, timelines are met, and stakeholders are supported with clear information and robust systems.
Key Responsibilities
Fundraising Administration & Coordination
- Provide high-quality administrative and coordination support to fundraising activity across multiple income streams
- Coordinate meetings, actions, and follow-ups for fundraising projects
- Support the planning and delivery of fundraising events
Project Management
- Develop and maintain project plans, timelines, and task trackers
- Monitor progress against milestones, proactively identifying risks or delays
- Coordinate input from multiple teams to ensure projects stay on track and deadlines are met
- Ensure clear communication, documentation, and handovers throughout project lifecycles
Process Improvement & Systems
- Review and develop efficient administrative and project management processes
- Identify opportunities to streamline systems, reporting, and data management
Cross-Team Collaboration
- Work confidently with colleagues across teams (e.g. finance, communications, engagement) to deliver fundraising activity
- Act as a central point of coordination for shared fundraising activities
- Support collaborative planning and ensure alignment between teams
Reporting & Compliance
- Track income, budgets, and project progress in collaboration with finance colleagues
- Produce regular reports on fundraising performance and project status
Ensure compliance with internal policies, fundraising regulations, and data protection requirements
Core Skills
Essential
- Strong administrative and organisational skills, with experience coordinating projects or complex activities
- Proven ability to manage multiple tasks and projects simultaneously
- A proactive self-starter who takes ownership and follows through
- Experience developing or improving processes and systems
- Confidence working with multiple teams and stakeholders
- Excellent attention to detail and communication skills
- Strong IT skills, including databases, spreadsheets, and project tracking tools
· Adaptable and can embrace change.
Desirable
- Experience in a fundraising or not-for-profit environment
- Experience using a CRM or fundraising database
Familiarity with basic project management tools or methodologies
Please submit your CV and covering letter
The client requests no contact from agencies or media sales.
Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.
We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.
This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.
If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.
Salary: £35,150 per annum plus pension
Location: Remote (UK-based), with occasional travel
Closing date: Monday 16 March 2026, 23:59 (London time)
Interviews: Week commencing 16 March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
Part-time: 18.75 hours per week (0.5 FTE)
Contract duration: Fixed term until 30 June 2026, with strong likelihood of extension
Line managed by: Head of Policy & Engagement
Location: Remote within the UK (with occasional travel as needed)
Salary: £40,000 FTE (£20,000 pro rata)
About GISF and Protect Aid Workers (PAW)
The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 150 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.
Protect Aid Workers (PAW) is a multi-partner mechanism that supports humanitarian personnel who have experienced serious security incidents while carrying out their work. PAW provides financial assistance and access to legal support to aid workers and their families following critical incidents, including detention, serious injury, kidnapping, or death. The mechanism aims to fill gaps in protection and support where organisational or national systems are insufficient. PAW is delivered through a consortium of partners, including GISF, Legal Action Worldwide, and Protect Humanitarians, and funded by the European Commission.
About the role
GISF is seeking a Communications Manager (0.5 FTE) to lead a high-quality, high-impact communications for the Protect Aid Workers (PAW) initiative, ensuring strong, consistent, and compelling public-facing outputs that amplify the programme’s impact and visibility across partner and audiences. The role will be embedded within the PAW programme, while reporting into the GISF Secretariat under the line management of the Head of Policy and Engagement.
Key responsibilities
Lead on priority PAW communications deliverables, including:
Human stories and case-based communications
- Work closely with PAW case managers to identify suitable stories of aid workers who received support from the PAW mechanism following an incident
- Develop and produce compelling written and visual human stories with consideration of sensitivities
- Translate case learnings into accessible comms products
Design and visual communications
- Develop and maintain PAW graphic templates and visual assets
- Produce partner comms kits, social media assets and visual toolkits
- Ensure consistent branding across all PAW outputs, including materials produced by partners
Events and external engagement
- Support the events team with communications needs for key programmatic events
- Develop event-specific comms plans, materials, and live outputs
- Coordinate with PAW partners to align messaging
Other
- Provide additional communications support as needed
Person specifications
- Demonstrable experience leading communications for complex programmes, partnerships, or campaigns
- Experience developing human stories end-to-end, from identifying suitable cases to final presentation
- Competence in graphic design tools, particularly InDesign and Canva
- Proven experience producing high-quality visual materials, including templates, toolkits, or brand assets
- Ability to turn ideas into clear, visually engaging products (infographics, reports, slide decks etc)
- Strong writing skills for different audiences
- Experience leading communications for events
Attributes
- Strong judgment and sensitivity when handling difficult subject matters
- Ability to build trust with partners and beneficiaries
- Commitment to high-quality delivery and collaborative working style
The Global Interagency Security Forum (GISF) is a member-led NGO forum that drives change through our global network of over 130 member organisations.
The client requests no contact from agencies or media sales.
BookTrust – Fundraising Lead (Individual Giving)
Location: Hybrid with a minimum of eight office days per month in either London (Farringdon) or Leeds office.
Salary: £55,000 per annum.
Contract: Permanent, full-time.
BookTrust, the charity that champions the power of reading, is seeking an individual expert to strengthen and expand its individual giving fundraising to secure the financial support needed to get even more children reading and fulfilling their potential.
BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.
This role will lead and manage the Individual Giving team to design and deliver an innovative, supporter-centric programme with a strong focus on loyalty, and plans to expand fundraising channels including digital, community fundraising and legacies, and to develop new fundraising products and increase engagement with new and existing supporters.
Working closely with the Head of Fundraising, High Value Giving Lead and colleagues throughout the organisation, the post-holder will maximise opportunities to increase income and lifetime value and deliver compelling fundraising campaigns with excellent stewardship activities across multiple channels.
The ideal candidate will be a creative and confident individual giving specialist with a track record across traditional and digital channels and covering all parts of the supporter journey from acquisition to long-term retention. Proven success growing individual giving income and a passion for public engagement will be a must, alongside the ability to work in a complex, multi-channel environment. An excellent communicator, you will be able to share the impact of BookTrust’s work in clear, compelling ways and use your collaborative and hands on leadership skills to motivate your team to achieve excellent outcomes for children and families.
This is an exciting time to join a friendly and supportive fundraising team, with individual giving identified as a key income stream for the charity’s ambitious plans to grow income significantly over the next five years.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd March, 9.00 am.
We’re looking for a Senior Digital Marketing Manager to lead BITC’s digital strategy across web, social, email, paid and content — driving brand awareness, engagement and measurable growth.
This is a senior role with real influence. You’ll:
✔️ Lead multi-channel campaigns aligned to organisational priorities
✔️ Optimise user journeys and conversion across our website
✔️ Use data and analytics to drive performance and demonstrate ROI
✔️ Shape our social, video and automation strategy
✔️ Manage and develop a growing digital team
You’ll bring:
- 5+ years’ experience in digital marketing
- A proven track record delivering high-performing campaigns
- Strong analytical and performance marketing skills
- Experience leading people and working cross-functionally
If you want to use digital to support responsible, inclusive and sustainable business across the UK — we’d love to hear from you.
Closes 10 March
Interviews: 16–17 March 2026
The client requests no contact from agencies or media sales.
The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.
Membership Management
- Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
- Oversee member onboarding, service changes, cancellations and annual renewals.
- Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
- Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
- Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
- Use data and insight to track engagement, inform improvements and support retention.
- Manage the delivery schedule, including updates to food profiles, contact details and addresses.
- Support or cover the CFM Support Officer by writing orders for allocated members.
Membership Recruitment
- Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
- Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
- Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
- Ensure a seamless onboarding process for all new members
- Document and report recruitment activity and progress of prospective members towards membership.
Membership and Community Development
- Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
- Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
- Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
- Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Assist in the compiling of reports for FSSW communications and Programme funding.
Team Management and Support
- Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
- Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
- Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.
Health, Safety and Compliance
- Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
Person Specification
Essential
- Experience in account management, customer service or membership management.
- Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
- Ability to manage data accurately using CRM systems and apply insight to improve services.
- Highly organised, proactive and able to manage competing priorities in a fast-paced environment.
Desirable
- Experience in the charity, community, food redistribution or voluntary sector.
- Experience supervising or managing staff.
- Experience in outreach, recruitment or business development.
- Understanding of food safety, logistics or supply chain operations.
- Experience supporting organisational change or service development.
- Ability to represent an organisation professionally to external partners and networks.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.