Permanent Health, Medical Jobs
ABOUT THE ROLE
Essex & Herts Air Ambulance has an exciting opportunity for an Aviation Director to join the Executive Team and to be responsible for all aspects of aviation and other, non-clinical, operational activities. Also, as part of EHAAT’s strategic plan to gain its own Air Operator Certificate (AOC) in late 2025, the Aviation Director will form and lead the new AOC team supported by our experienced AOC transition Programme Manager. As the AOC Accountable Manager, they will be responsible for all aspects of the safe, compliant and effective operation of our 2 AW169 helicopters in their life-saving role.
ABOUT YOU
- An accomplished senior leader and manager, well-versed in general management in a relevant field with a proven record of high performance.
- An Executive Team member able to lead on the development and implementation of strategic plans and to advise on all aviation and related operational matters to enable EHAAT to best achieve its operational aims.
- A team player with exceptional communication skills and a talent for cultivating effective working relationships at all levels
ABOUT US
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
Closing date: 26th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for an ambitious and dynamic individual to join our award-winning Corporate Partnerships team! This senior role will co-lead the New Partnerships team to identify, develop, and secure high-value and long-term partnerships that deliver mutual benefits for our partners and Alzheimer’s Society. Alongside your peers, you will lead the strategic vision and development of the team, whilst leading on our highest value prospective partnership opportunities.
It is a hugely exciting time to join the team as we develop a broad range of high-value partnerships with some of the UK’s biggest businesses.
Recent wins in the last year have included:
- CBRE
- Travis Perkins
- EDF
- British Airways
The role offers the opportunity to secure truly transformational partnerships that deliver valuable income and lasting impact for people affected by dementia.
With an ambitious five-year growth strategy across Income and Engagement and a new ‘Help and Hope Strategy’, now is a fantastic time to join Alzheimer’s Society and make your mark. This post offers an exceptional opportunity for an exciting next step in your career, building your skills as a leader and driving the growth of sector-leading partnerships and the wider team.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Extensive leadership experience to support your team in driving progress and success.
- Ability to think strategically and engage effectively with stakeholders at all levels.
- Significant experience of developing and winning high-value partnerships (or similar) at ideally £1m+ level, from either the charity, public, or commercial sectors.
- Demonstrate a strong growth mindset to drive forward success of the New Partnerships team with vision, energy, creativity, and ambition.
- Your understanding of business drivers and the Environmental Social Governance landscape will enable you to also support the wider team in developing their high-value opportunities.
- You should be confident and comfortable operating autonomously, demonstrating ambition and determination to succeed in delivering partnerships that are best-in-sector.
- As well as being a team player, able to realise the vision of complex, strategic, and commercial partnerships.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At St Nicholas Hospice Care we are looking for a Community Fundraiser to join our experienced team and help support our large network of dedicated supporters.
2024 marks the 40th Anniversary of St Nicholas Hospice Care with a number of exciting fundraising events in the pipeline, so now is the perfect opportunity to join the team and ensure the Hospice can provide for those in our local community for the next 40 years.
As a Community Fundraiser you’ll be the face of St Nicholas Hospice Care out in the community. Your role will involve engaging with supporter led events throughout West Suffolk and Thetford, ensuring our fundraisers have all the expert help they need to make their activities as successful as possible.
You will also work closely with the Community Fundraising Manager and wider fundraising team to help deliver a number of key Hospice events throughout the year, such as Bury Hidden Gardens and our Light Up a Life events as well as encouraging you to come up with your own fundraising ideas and initiatives.
At St Nics we are very lucky to have a wonderful team of dedicated fundraising volunteers; as a community fundraiser it will be your role to ensure fundraising volunteers are looked after and that we develop and grow our network of support.
If you want to make a difference in the local area and be inspired on a daily basis then we would be delighted to receive your application.
As an employee you will receive the following benefits:
- Options for flexible working
- 25 days paid annual leave, plus public holidays, increasing with service.
- Group Personal Pension plan (or continuation of NHS Pension, if applicable)
- Life assurance
- On-site catering
- Free on-site parking
- Excellent training & development opportunities
- Provision of home-made meals available for staff in our on-site bistro
- Access to Blue Light Card scheme with a range of discounts
- Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
- Enhanced Occupational Sick Pay
- Opportunities to attend staff social events
We will be interviewing candidates as we receive applications of interest and may bring forward the closing date for this vacancy, so we encourage you to submit your application as early as possible.
The client requests no contact from agencies or media sales.
You will be part of a team delivering activity to maximise funds from the community, including schools, individuals, local business supporters and community groups with a view to increasing net income.
We’re looking for someone with at least 1 years’ experience in a similar role. You will be a confident, friendly person who is comfortable talking to anyone. You will thrive in a busy environment and be able to work autonomously – going that extra mile to make the difference. A proactive approach and the ability to multitask is essential.
You should be able to demonstrate a passion for the vision of Chestnut Tree House. This role will require you to work occasional evenings or weekends for events and campaigns.
Please note – A full clean driving licence and access to your own vehicle is essential for this role. The role is based across East Sussex with regular travel to our offices in Worthing and Angmering in West Sussex.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a positive people-focussed and forward-thinking Support Services Nurse, with substantial recent/current experience in haemato-oncology at Band 6 or above, to join our team and provide high-quality information and support to people affected by blood cancer.
Working via a range of mediums including phone, email, social media and online community forum across a 6-day-a-week service, you will play a central role in working towards our mission of being the generation to beat blood cancer.
We welcome applications to work full time or part time, minimum 28 hours a week, please specify the hours you wish to work in your cover letter.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with Barts Charity. At Barts Charity, their vision is to provide life-changing improvements to health for the people of East London. Barts Charity is committed to investing around £150 million in new projects over the next five years in key areas of research and healthcare. They are now wanting a brilliant fundraiser to join them as their new Major Gifts Officer (Trusts).
Job title: Major Gifts Officer (Trusts)
Location: London office twice a week on a Tuesday and Wednesday
Grade and salary: £35,000
Hours: Full time/ flexible hour options
Contract type: Permanent
You will be joining Barts Charity at an exciting time, during their most ambitious fundraising period to date which is raising funds for two important health projects - a Clinical Research Facility in Whitechapel and a Breast Cancer Centre in the City of London at St Bartholomew's Hospital.
What the Major Gifts Officer will do:
- This role will be mostly focused on growing and maintaining a portfolio of low-level prospects and donors (c. 4- and 5-figure gifts) though targeted approaches and high-quality written applications.
- In addition to soliciting gifts for two capital projects, the role will also identify funding opportunities for other projects.
- Provide support to the Senior Stewardship Manager with stewardship activity, as well as Senior Major Gifts Fundraisers with major funding proposals where required.
Ideally the Major Gifts Officer will have experience of:
- Experience of working in fundraising for a charitable organisation with a proven ability of securing 4- or 5- figure+ gifts
- Excellent writing skills to produce high-quality applications and proposals and other fundraising communications
- The ability to identify new funding streams and generate and convert leads into gifts
- The ability to manage a high-volume pipeline of donors/prospects, while ensuring the CRM data on the pipeline is accurate and up-to-date
If you would like to have a chat to learn more about this role and to receive a full job description please contact Dominic at Harris Hill on [email protected] or call him on 0207 820 7332
The role closes on the 15th May at 5pm and interviews will be week commencing the 20th May
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are very excited to be looking for an amazing Individual Giving Manager to join the delightful team at The National Brain Appeal, an amazing organisation that is funding research, innovative treatment and world-class facilities for those with neurological & neuromuscular conditions.
As an Individual Giving Manager, you will play a vital part in driving and delivering an ambitious fundraising strategy, shaping the end-to-end experience of new and existing supporters, and leading on marketing and communications and Legacy giving. You will work closely with colleagues across the Fundraising team and lead a team of three to deliver on a central part of the overall fundraising strategy, with the ultimate aim of growing individual giving income.
To be a successful Individual Giving Manager, you will need:
- Extensive experience in designing, delivering and reporting on individual giving fundraising activities
- Proven experience in creating and monitoring budgets
- Ability to prioritise and manage a demanding workload
Deadline: 6th May 2024
Salary: £38,000 - £42,000
Location: London, Hybrid with 2 days per week in the office
Working pattern: Full-time, permanent. Flexible hours considered
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Are you looking for an opportunity to step up as a Senior Philanthropy Manager? We’re thrilled to work with the amazing Pancreatic Cancer UK as they seek a Senior Philanthropy Manager to join their growing team after the current postholder was promoted.
As Senior Philanthropy Manager, you will play a key part in generating transformational funding, providing strategic oversight of the function, as well as working hands-on to maximise income and ensure HNWI are engaged and inspired to support PCUK. You will work closely with the Philanthropy Lead to drive pipeline development and provide exceptional stewardship to donors, building long-term relationships with a range of supporters.
This is a lovely opportunity to step into a Senior role with a real focus on the strategic and hands-on delivery of a Philanthropy programme, working collaboratively with teams and senior stakeholders across the organisation through an exciting period of growth.
To be a great Senior Philanthropy Manager, you will need:
- Experience in building and growing successful relationships with supporters and funders
- Experience in growing donor pipelines and bringing new supporters on board
- Ability to influence and negotiate with a variety of stakeholders
Deadline: 6th May 2024
Salary: £45,000 - £47,000
Location: London, Hybrid with 1-2 days per week in the office
Working pattern: Full-time, permanent. Compressed hours considered
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
You will be managing an established income stream that raises important core and project funding for Willen Hospice. In this integral fundraising role, you will have the opportunity to transform our services by working closely with service teams to get unrestricted and restricted grants from Trusts and Foundations.
With strong communication & relationship-building skills you will report to the Associate Director of Income Generation, working across clinical and support departments and with external partners to write high-calibre, persuasive applications and reports.
We are looking for someone with a track record of securing funding and two years’ experience in Trusts & Foundation Fundraising, Commercial or Statutory bid writing.
For a keen fundraiser, Willen Hospice is particularly well loved and appreciated in the locality of Milton Keynes and could provide the ideal place for you to make a real difference.
In return for your skills and experience, you can expect:-
- To join a supportive and caring team
- Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)
- Employer enhanced auto-enrolment pension scheme
- Enhanced maternity, adoption and sick pay provision
- Ongoing commitment to education and professional development
- Blue Light Card discounts (with membership)
- Excellent on-site subsidised catering facilities
- Access to Employee Assistance Programme
About the Hospice:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.
This appointment is subject to a Basic Disclosure and Barring Service check.
The client requests no contact from agencies or media sales.
Are you a fundraiser who wants to use your relationship building skills to help support children with cardiac conditions and their families?
Charity People is delighted to be working with Children's Heart Unit Fund (Chuf ) in their search for a Trust Fundraiser to lead on their trust fundraising while supporting the wider Chuf fundraising team.
Trust Fundraiser
Salary: £30,000 per annum
Location: Hybrid, mix of home and office working (based in Gateshead). Everyone is in the office on Wednesdays. It's a great way to catch up with the team but also lots of amazing Chuf supporters who love to pop in.
Contract: Permanent, full-time position, 37.5 hrs per week. Happy to discuss flexible working options, including reduced hours.
Benefits include: 25 days leave per annum plus Bank holidays and birthday leave, and a whole host of fantastic benefits. Joining team Chuf is an investment in your career. With a focus on wellbeing, they offer generous flexible working policies, access to their medical insurance scheme, significant investment in staff training and development opportunities for all team members, alongside a thriving workplace culture.
About the charity:
Chuf has been on an incredible journey over the past few years. With a mission to improve the lives of children and young people with heart conditions by providing lifelong support, Chuf funds large and small pieces of equipment, facilities, aftercare, salaries, and research that run alongside holistic care projects. Chuf supports the Children's Heart Unit at Freeman Hospital in Newcastle and the six district hospitals across the North East of England. The Heart Unit at Freeman Hospital treats over four thousand patients each year from all over the UK and is one of only two children's heart transplant units in the UK.
About the role:
As Trust Fundraiser, you'll be primarily focussed on raising funds through trusts and foundations to help Chuf deliver their ambitious 2024-27 fundraising strategy. A good chunk of this will be project based. You'll also be part of the Chuf fundraising team, so you'll be getting involved with all income generating activities. This will include assisting in the delivery of Chuf's in Memory Giving strategy through maintaining donors and providing fantastic stewardship. You'll also help the Director of Fundraising to achieve Chuf 's legacy strategy by maximising income generation through gifts in wills. First and foremost, you'll be a Chuf Fundraiser; making sure supporters receive first-class supporter care.
About You:
We are seeking a strong networker and relationship builder, ideally with a track record of securing income from trusts and grant making organisations. You'll be able to manage projects and balance competing priorities and will have experience achieving set income targets. A self-starter, who likes to work as part of a busy team and can adapt and change as necessary, you'll love working with and supporting your fabulous teammates. Most importantly, you will be passionate about being part of a charity which supports groundbreaking services which will positively impact children and their families.
If this sounds like you, and you'd love to join one of the North East's leading charities, please send a copy of your profile or CV in the first instance to Ellen Drummond at Charity People.
Deadline: 9am on 22nd May
Interviews: 5th and 6th June
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Head of Marketing and Communications
Salary: £52,915.20 per annum
Hours: 37.5 hours per week
Duration: Permanent
Location: Hybrid - Remote working with requirement to regularly work from HQ in Exeter or any other Devon Air Ambulance premises.
The Role
We have a rare and exciting opportunity for an experienced marketing and communications leader to join the Devon Air Ambulance team and help us tell our story.
Supported by a team of six, and working across the charity, the role will design and deliver marketing and communications strategies to support our mission, vision and strategic aims.
From developing our digital marketing across social media and a new website, to implementing a new visual identity, to underpinning our fundraising activities with creative and compelling communications, the breadth of this role provides a unique opportunity for someone to make a significant contribution to our ongoing success.
The Candidate
We’re looking for an outstanding marketing and communications leader who is strategically minded and delivery focused. They will be able to lead and develop an existing team and be adept at building and maintaining productive working relationships. They will seek out new opportunities to add value to existing activity and develop new ventures in collaboration with colleagues from a diverse range of different disciplines across the organisation. The ideal candidate will bring experience from a charity background and be used to supporting a broad portfolio of income generating activities. They will also be as comfortable leading communications internally as they are externally.
The Package
Salary: £52,915.20 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:
- 25 days annual leave plus 8 bank holidays (pro rata)
- Maternity/Paternity & Adoption leave
- Pension scheme
- Occupational sick pay scheme
- Free counselling and financial wellbeing services
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
The closing date for applications is 9am Tuesday 28th May 2024.
Interviews will be a two stage process and held in person at HQ.
1st interview - Monday 10th June 2024
2nd interview - Thursday 20th June / Friday 21st June 2024
Please note: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received.
Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.
No agencies please.
Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week
As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.
You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.
Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 10am, 20 May 2024.
The client requests no contact from agencies or media sales.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We have a fantastic opportunity for a Centre Fundraising Organiser to join the fundraising team at our Lanarkshire centre in Airdrie.
As an integral member of the team, you will be based at the centre and assist in the delivery of a wide range of operational and administrative support, as well as social media activities.
Your responsibilities
- First point of contact for enquiries from community audiences and suppliers.
- Respond to enquiries from the public, volunteers, fundraisers, etc. (by phone, mail and in person), including responding to requests for information, materials and more.
- Refer enquiries to the Centre Fundraiser where appropriate.
- Provide and facilitate supporters with a choice of how they fundraise, and work with Maggie’s in line with the national strategy and plan.
- Provide excellent supporter care, which enthuses supporters and encourages commitment and loyalty to Maggie’s.
This is a demanding role in a fast-paced environment where priorities change frequently. There will be a requirement to work irregular hours and travel locally.
Benefits we offer
In addition to a highly rewarding career, we offer a range of staff benefits, including:
- a unique, experiential induction week based in one of our centres
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.
The client requests no contact from agencies or media sales.
With 20 new people in the UK diagnosed with kidney disease every day, the need for information and advice from a trusted, understanding source is bigger than ever. The Kidney Care UK Helpline is a new national service to support people online, on the phone and by email at the point they need support.
This role would be ideal for someone with lived experience either as a patient, carer or health and social care professional, but primarily we’re seeking the skills to develop the processes, support knowledge development and lead a team to provide information, advice and non-medical guidance in a friendly, timely and efficient manner.
You’ll lead from the front; answering incoming enquiries is your priority. You’ll need to be able to speak to a wide range of people and respond to them with compassion and understanding.
Building and leading a small team, you will support them to develop knowledge and adopt best working practices. Listening to difficult conversations, their wellbeing is key and you’ll be experienced at identifying and implementing the training and support needed to thrive in a challenging but rewarding role.
You’ll champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
Keeping accurate records of interactions using our database is essential. Reporting the outputs generated and providing insights to is also a key part of your role. Your insight and regular contact on the front line of services will help to inform other ways we can support patients and their families.
Implementing new systems and processes will be an important part of the role, particularly in the early months. You will need to be confident using IT to communicate and deliver the service and have a good understanding of how IT supports effective working practices.
You’ll identify with maintaining the high standards of Kidney Care UK services and play an active part in joint working, safeguarding and risk management. You’ll be responsible for your team’s compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.