Contract Health, Medical Jobs
About the Role
This role is central to connecting supporters of Clatterbridge Cancer Charity with the challenge of their lifetime. The Challenge Events Fundraiser will promote events such as runs, marathons, abseils, bike rides and skydives. It is key to inspiring, motivating and supporting people who are raising money for the Charity by taking part in these types of events.
Can you inspire others to take on incredible challenges and raise funds for Clatterbridge Cancer Charity? Do you enjoy a challenge and love to help others fulfil their dreams? As Challenge Events Fundraiser you will get to do exactly that while working within a busy events team.
This role is available for a fixed 12 month term to cover maternity leave and will require weekend work on occasion throughout the year (typically 5-10 times per year).
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Hours: 37.5 hours per week
12 month fixed term contract – maternity cover
Location: Based at Clatterbridge Cancer Centre – Wirral, CH63 4JY with opportunities to work from Clatterbridge Cancer Centre – Liverpool, L7 8YA.
Flexible Working: Available where appropriate
Interview Date: Tuesday 14th May 2024 (subject to confirmation)
Please be aware that Clatterbridge Cancer Charity reserve the right to close this advert at any point.
Please include a cover letter with a supporting statement with your application. Your Supporting Statement should give examples of how you meet the criteria of the Person Specification (available when you select Quick Apply), and what you feel you would bring to this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference?
Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.
About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.
Here’s how you’ll make a difference:
- Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls.
- Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride.
- Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities.
Working arrangements
We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.
Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.
This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE).
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
- Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
- Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously experience engaging with customers via social media.
- Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
- Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
- Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.
What can we offer you?
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation.
Our generous staff benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance
About us
The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications.
The role
We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience.
To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.
The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that to apply, you must have existing documented proof of your right to live and work in the UK.
Closing date is 7 May at 9.30am.
Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.
The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities.
The client requests no contact from agencies or media sales.
We are recruiting for two Peer Support Leads (Birmingham and immediate surrounding areas):
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?
We are looking for passionate and skilled peer leads who have excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working as part of a growing team providing services to people living with hepatitis C, this post will expand delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Birmingham and immediate surrounding areas to raise awareness, promote harm reduction approaches, and proactively increase HCV (Hepatitis C Virus) testing, treatment, and care for marginalised communities.
This post will require extensive travel across the region, and it is desirable, but not essential for the post holder to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
We are recruiting for a Peer Support Lead:
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C across Bristol & Weston areas.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working as part of a growing team, this post will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, promote and facilitate increased testing for HCV, targeting marginalised and disadvantaged communities and ensuring referral and ongoing support through treatment and harm reduction approaches to prevent reinfection and other harms among PWID.
The client requests no contact from agencies or media sales.
Job Description
Job Title: Project Coordinator
Salary:£26,000 + 5% pension contribution (above Living Wage)
Hours of work:Part-time, 21 hrs a week. Work flexibly over 5 days – negotiable.
Contract length: One year (subject to extension)
Holidays:Starts at 28 days + bank holidays +3 days for Christmas (pro-rata)
Location:Home and office working
Responsible to: Head of Research
We are looking for enthusiastic and capable people who are passionate about making a difference to their local community, to join our small, dedicated, and friendly team that enjoys working together and helping others. We collectively bring a range of different experiences, and there are frequent opportunities to learn skills from each other.
Who we are and what we do
We are the independent champion for people who use health and social care services in the city. We’re here to make sure that those running services, put people at the heart of care. We listen to what people like about services and what they think needs to be improved, no matter how big or small the issue. We encourage those in charge of services to involve local people when changes are being planned.
For us, people's views come first - especially those who find it hardest to be heard. You can read more about what we do and our impact in our Annual Report.
The role
The post of Project Coordinator is critical to the work we do and this is a great opportunity to make a real difference to improve health and care services and make them work better for the patients and local people of our city.
You will be responsible for ensuring the delivery of a variety of patient-focused projects on different topics, against quality, time and cost constraints. You will manage projects from inception to delivery including publicising, following up on any recommendations, and promoting the impact that we make. As we are a small team you will also be expected to contribute collectively to a shared workload to keep the team working effectively.
Some of the projects which Healthwatch Brighton and Hove projects have delivered in the last year include:
- Improving home care services
- Improving dementia services
- Improving maternity services
- Tackling health inequalities
We have a strong team of employees and volunteers and you will be supported by our Head of Research and CEO.
Work Location
Our office is at Community Base, 113 Queens Road, Brighton. We’re a home-based team, but hold team meetings at the office every Monday and you will be expected to work in the office on this day. There is also an option of office working on Thursday and hot-desking in either the office or Community Works’ office space on other days.
We will provide line management, technology and equipment support to enable home working. Applicants must be prepared to undertake this role in either form of work setting.
Main responsibilities and duties:
1. To be responsible for all aspects of planning and delivering a portfolio of time-limited projects. Typically, this will include:
- scoping evidence-backed projects which support our wider strategic aims
- contributing to written project plans
- Using Excel or SPSS to analyse data
- leading on undertaking service review fieldwork including interviews, ‘Enter and View’ visits (where we visit services in person) and Mystery Shops of our local hospitals
- supporting others e.g. volunteers and other members of the team to undertake fieldwork
- drafting clear, well-written and evidence-backed reports
- developing workable recommendations
- presenting findings at internal and external meetings
- delivering promotional and publicity materials to support projects
- working in partnership with other groups to deliver projects.
- All of the above will be carried out with the support of the Head of Research.
2. Proactively undertake any duties that assist with the smooth running of Healthwatch Brighton and Hove e.g. representing the organisation at meetings with a wide variety of stakeholders including the NHS, City Council, voluntary and community sector partners, taking part in promotional events, leading and supporting volunteers in project and representative work. This post will shadow other Project Coordinator’s before attending meetings alone.
3. To take shared responsibility with the rest of the team for developing and delivering the Healthwatch Brighton and Hove workplan.
4. Managing specific pieces of routine work that support the work of Healthwatch Brighton and Hove. Examples may include, supporting the production of an annual report, contributing to newsletters, helping to maintain our social media presence and updating our web site, etc.
5. Undertake other duties as may be appropriate to the role, in accordance with the values, policies and procedures of Healthwatch Brighton and Hove as well as the ‘Ways of Working’ statement attached to this Job Description.
This job description is an outline and may be subject to negotiated change as the role develops.
Person Specification
Essential
Experience
- Experience gained from work or personal experience of delivering and planning small-scale time-limited projects to deadline and/or budget
- Experience of reviewing services and/or conducting research fieldwork (planning and delivering research)
- Experience of project management and project planning
- Experience of preparing and presenting written reports that include detailed information to a diverse range of audiences.
Knowledge
- Good understanding of equality and diversity issues, including empowering people and groups less visible in decision making
- An awareness of the health and social care issues affecting people who live in Brighton and Hove
- Excellent written and spoken communication skills
- Good IT skills including experience of Office, Excel, Outlook, Access, the Internet and social media.
Skills and Abilities
- The ability to maintain good and positive working relationships with staff, volunteers and external partners
- The ability to work flexibly and as a good team player
- Excellent interpersonal skills
- Excellent organisational ability including time and systems management skills
- Ability to work at pace
- Ability to work on own initiative with a solution-focused workstyle
- Ability to take sole responsibility for some pieces of work without requiring close supervision
- Ability to adapt to different roles and styles depending on the needs of the project
- A ‘can do’ approach, problem solving and solution focused.
Desirable
- Experience of organising and planning activities that involve volunteers
- Training or qualification in one or more project management or project planning system e.g. Prince, MS Project, or similar
- Having produced or published research or service review projects
- Experience of working in health, social care or a consumer representative role
- Publicity, marketing and communications experience
- Knowledge of best practice in research, reviewing the performance of health and care services
Contra-indicators
Any previous convictions which would render the person unsuitable to work with vulnerable people or enter premises where vulnerable people are being cared for.
This post is exempt under Section 4 (2) of the Rehabilitation of Offenders Act, and the successful candidate will be DBS-checked prior to taking up the post.
The client requests no contact from agencies or media sales.