Health, Medical Jobs
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Philanthropy Manager - Trusts and Foundations
Location: Francis Crick Institute, London (low flex - we would expect you to be in the office 3 to 4 days per week)
Salary: £43,000-48,000 pa depending on experience + benefits
Department: Philanthropy
Reports to: Trusts and Foundations Lead
Contract Type / Hours: Permanent / Full time 35 hours per week (Other flexible-working requests can also be considered if they meet business needs)
Application Deadline: Sunday 19th May 2024 at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone determined, someone like you.
What will I be doing?
We have an exciting opportunity for you to join us as Philanthropy Manager within our Trusts and Foundations team. You'll have responsibility for identifying and approaching trusts and foundations and seek their support of Cancer Research UK's (CRUK) campaign priorities, and in particular, the Francis Crick Institute. This high value fundraising role will focus on securing 5-7-figure gifts.
This is an exciting time to join the CRUK philanthropy team, as we prepare to launch an ambitious multi-million-pound fundraising campaign in 2024.
Make an impact every day by…
Managing a prospect pool of trusts and foundations with the aim to secure gifts of £100K+ as well as building a base of committed donors at lower level.
Managing a programme of cultivation and stewardship for all trusts and foundations and ensure consistent pipeline movement for prospects within the role's portfolio.
Developing and implementing a trusts and foundations strategy for the Francis Crick Institute, maximising the broad range of fundraising opportunities the Crick offers
Driving and developing funding proposals and stewardship reports to an excellent standard in collaboration with science engagement colleagues
Maximising gift opportunities to deliver against agreed targets and objectives. Providing regular reporting and metrics against goals to support portfolio reviews and ensure the portfolio remains on track to deliver organisational goals.
Develop and maintain strong relationships with stakeholders at the Francis Crick Institute and CRUK, including academics, researchers, and institutional leaders along with our philanthropy services and science engagement teams.
What skills are we looking for?
Extensive experience of successfully soliciting gifts from trusts and foundation at five and six-figure level.
Excellent stakeholder management skills with the ability to navigate complex environments and competing priorities.
Proven track record of trust and foundation fundraising in the not-for-profit sector, ideally in a research environment and/or large organisation.
Have a "can do" attitude and a demonstrated ability to problem solve. Ability to apply past experience of trust fundraising to anticipate potential challenges and address them quickly.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Celebrity & Influencer Relations Manager
Part-time 28 hours (flexibility 21 – 28 hours) – Permanent – (Hybrid)
Closing Date: 29/05/2024
Interview Date: TBC
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years (pro-rata for part-time)
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Working with communications and fundraising colleagues, the Celebrity & Influencer Relations Manager will attract, engage and develop new and existing relationships with high profile individuals to enhance our external brand and create and share compelling stories about St John and our work.
Required Knowledge, Skills & Experience
- Significant experience of working closely with high-profile individuals and talent managers to deliver meaningful engagement.
- Previous experience of successfully creating and executing a strategy for enhancing a brand through engaging celebrities and high-profile individuals
- Experience of utilising audience insight and landscape awareness to identify suitable celebrities/influencers to enhance our brand development.
- Experience of working within the not-for-profit sector
- A collaborative, creative style with excellent written and verbal communication skills
About the Role
- Lead the implementation of a celebrity strategy and engagement plan to establish, cultivate, and maintain strong relationships with high profile individuals
- Work with the Brand & Communications and Fundraising teams to proactively identify and grow relationships with talent that broadens our reach as a charity
- Develop creative concepts which can be used to engage celebrities and amplify their involvement across multiple channels and platforms. Draft briefing notes for celebrities, quotes and press releases about their activity.
- Review existing relationships with high profile supporters and assess where there are opportunities to leverage these relationships to help deliver St John strategic messages.
- Develop and participate in a network of counterparts at other charities to maintain a focus on continual improvement and innovation within this field in relation to high profile supporters and upskill St John People to spot opportunities for celebrity engagement.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here:Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.
Please see below for more information on what just might be your future role.
About You
Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.
About the Role
You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business.
About the Team
You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.
Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spectra are a lived experience organisation working with socially excluded and marginalised communities in an empowerment model, to ensure access to appropriate health, wellbeing and support services.
We offer evidence-based, inclusive, accessible, knowledgeable and quality services which are non-judgemental and delivered by lived experience peers.
Spectra are looking for an experienced Therapeutic Services Manager and Clinical Lead to lead, develop, coordinate, and represent Spectra’s counselling services internally and externally at Senior Management level. You will ensure delivery of consistent, high-quality counselling across all of Spectra’s teams (Young People, Sexual health, Trans and Non-binary (TNB) people), supporting and empowering our service users, whilst ensuring clinical work is carried out in accordance with BACP ethical guidelines and Spectra’s protocols. You will also conduct some clinical assessments and provide some weekly 1-to-1 counselling/group therapy sessions.
You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.
£40,000 - £44,000 FTE per annum according to experience, pro rata for 4 days per week (£32,000 to £35,200). Hybrid working (office in Ladbroke Grove) with 25 days holiday and bank holidays (pro rata), plus a pension scheme.
The client requests no contact from agencies or media sales.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
As the Engagement Events Lead, you will oversee the planning, project management, and delivery of a diverse portfolio of bespoke events across the organisation. These events, ranging from dinners and receptions to webinars and VIP tours, will serve to maximize donor cultivation and stewardship opportunities. With a keen attention to detail, you will prepare and maintain project plans for each event, ensuring that deadlines are met, and budgets are adhered to while providing regular updates to stakeholders.
Working closely with colleagues across fundraising, particularly with the High Value Fundraising teams, you will build strong working relationships to ensure the successful delivery of events. This entails leading project group meetings, responding to inquiries from various stakeholders, and advocating best practices in event management. Additionally, you will supervise staff and volunteers at events and maintain excellent relationships with internal colleagues and external stakeholders to facilitate effective collaboration throughout the event process.
To be considered, you will bring experience of delivering successful event/project management in a fundraising environment and will have planned and delivered a portfolio of events/projects to meet targets, within budget. You will also have a proven track record of building and maintaining relationships with a variety of stakeholders from diverse backgrounds
To apply, please either send an updated CV in response to this advert, or contact Sema Hussein at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
For over 500 years, Guy's and St Thomas' Foundation have been a constant in London's ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy's and St Thomas' Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy's & St Thomas' Charity, Guy's Cancer Charity & Evelina London Children's Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy's and St Thomas' Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income - this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it's family of linked charities.
As the Product Development Lead you will be a crucial role within the fundraising team, focusing on the strategic planning and execution of a diverse range of fundraising products. This position is pivotal in identifying innovative opportunities that resonate with the charity's strategic vision, leading efforts in insight gathering, ideation, prototyping, and testing. The aim is to craft fundraising products that not only raise funds but also enhance the quality of life for the beneficiaries.
In addition to product creation and development, this role involves extensive collaboration with various stakeholders across the three charities, including NHS front-line staff, directors, and senior leadership, to foster a culture of innovation and support for new initiatives. As part of the Fundraising Innovation strategy, the role encompasses leading new product development sprints, analysing fundraising events, and working closely with managers to capitalise on collaborative opportunities, all aimed at increasing income and diversifying the funding base.
They are seeking someone who has a strong understanding of new product development principles and the ability to take products from concept to market, ideally gained within a fundraising setting. You will have experience using data insight for decision-making, and time management skills to consistently meet deadlines. Experience in building relationships and influencing stakeholders across the organization, as well as knowledge of fundraising regulation, databases, and Facebook fundraising, are highly desirable attributes for this role.
To apply, please either send an updated CV in response to this advert, or contact Sean Fallows at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy's and St Thomas' Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
For over 500 years, Guy’s and St Thomas’ Foundation have been a constant in London’s ever-changing landscape, at the leading edge of health. It is located in the heart of a global city that is vibrant and diverse, but that is also a place with stark health inequity.
As an independent organisation, Guy’s and St Thomas’ Foundation invests, partners, engages and influences to come at big health challenges from all angles. Through a family of forward-looking organisations (Impact on Urban Health, Guy’s & St Thomas’ Charity, Guy’s Cancer Charity & Evelina London Children’s Charity), they collaborate with communities, partners, and hospitals, and use assets to transform lives.
This is an opportunity to join the Guy’s and St Thomas’ Foundation team, at a time where they are bringing their fundraising function in-house. This change, along with further investment in the Fundraising function, is expected to see growth in income – this is therefore an exciting time to join the team, and to have significant impact across the breadth of work covered by the Foundation and it’s family of linked charities.
The Supporter Experience and Journeys Lead, part of the Supporter Experience Team, will be responsible for overseeing the daily implementation of supporter journeys. This entails managing timelines and ensuring that all deliverables are achieved.
The Contract:
Salary: £37,332 to £42,099 (depending on experience)
Contract Type: Permanent
Hours: Full time 35 hours per week
Work arrangements: Hybrid
Benefits:
- Up to a 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay, accessible without length of service requirements.
- Health and wellbeing programme offering optional free yearly health check-ups.
- Support for healthy eating, including fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays).
- Subsidies for glasses.
- Employee Assistance Programme.
About the role:
As the Supporter Experience and Journeys Lead you will collaborate closely with fundraising and support teams, managing the supporter panel and implementing new initiatives to enhance supporter experiences. You’ll update the supporter experience toolkit and ensure alignment with organisational best practices.
About you:
- Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
- Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing.
- Experience in reporting, evaluating, and testing.
- Experience of facilitating workshops both virtually and in person.
- Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)
- Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.
- Understanding of NHS Charities or healthcare fundraising
To apply, please either send an updated CV in response to this advert or contact Gemma Hannington at TPP Recruitment to arrange a confidential discussion. We will then be in touch with further details regarding the role, and the recruitment process.
Guy’s and St Thomas’ Foundation has a strong belief that better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this. Therefore, they welcome and actively encourage applications from candidates from a broad range of backgrounds, with different lived and learnt experience.
Job Description
Summary of Job Purpose
The Business and Operations Lead plays a vital role in managing and developing the operational business functions of the organisation and supporting its charitable aims; working closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. The postholder plays a vital role in ensuring that the day-to-day operations of the iHV run smoothly, with key functions:
- Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management.
o Work closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.
o Manage financial controls, procedures, and systems.
o Collaborate with various departments, including external stakeholders, for effective budgeting and operational management.
- Leading iHV operations:
o Senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.
o Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.
o Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.
o Line management responsibilities of designated staff in the corporate team, supporting business administration.
o Working with the CEO to ensure good governance of Board-related matters, collating Board papers and attending quarterly Board meetings.
Key areas of responsibility:
Business and financial management:
- Maintain and develop robust quality assurance processes for income and expenditure, working with our CEO and accountants, to ensure all financial and reputational risks are effectively managed.
- Ensure effective financial processes across the iHV, with systems in place for invoicing, managing iHV payments and standing orders, and chasing outstanding payments and debtors.
- Build departmental budgets, supporting leads with forecasting, budget tracking, monthly monitoring (management accounts are produced by our independent accountants) to inform workforce planning.
- Work with department leads to prepare budgets for tenders and project/ research grant applications, including determining when VAT is applicable.
- Process invoices, iHV card payments, direct debits, standing orders, expense claims forms and ordering of office supplies, with support from the Corporate Team Administrator.
- Support leads to manage contracting, invoicing and reporting to external funders in accordance with funder requirements. Ensure all new funding streams and other costs are accurately recorded by the accountants.
- Ensure management of the corporate member joiners to the organisation, including invoicing and setting up a process for re-invoicing.
- Work closely with the external accountants to provide information on monthly suspense, debtors, mis-postings and general queries in relation to iHV finance. Ensure the iHV’s reconciliation and remittance records are updated weekly.
- Ensure all financial documentation is available for scrutiny as required, including support for annual financial audit by independent auditors.
- Make recommendations, provide advice, and prepare strategic reports and briefings as required.
Operational Management and Governance:
- Support the CEO and department leads in managing human resources, risk management, quality assurance, operational change, and board functions.
- Support iHV business planning and the development of key objectives and priorities for the corporate Team (in partnership with the CEO and other leads within the corporate team).
- Oversee the operational needs of the Institute – supporting leads within the organisation with workflow mapping, business continuity and planning to support matrix working across the organisation.
- Recording and monitoring of business risks across the organisation to enable risk management, reporting to the Board and providing support in association with the CEO.
- Support the board, providing secretariat functions to board meetings, including ensuring all papers are provided on time, managing sensitive information, and taking board minutes.
- Work with the CEO to develop, coordinate and implement organisational policies throughout the Institute.
- Support the CEO with reporting to the Charity Commission/ Companies House and ensuring that the organisation’s charitable obligations are met. Work with external auditors to deliver the annual audits; and ensure that the relevant documentation is held in line with requirements, is available for external auditing, and the delivery of audit recommendations are tracked.
- Support Health & Safety risk management, ensuring risk assessments are in place, processes and policies are up to date, and staff are trained and informed with any changes.
Information Technology
- Management of robust administration and business support systems, including negotiation and management of IT agreements, subscriptions, licences and contracts as required, providing recommendations for improvements and efficiencies to the CEO.
- Facilities management of required IT and infrastructure to include details of equipment held and provision of Microsoft/ other required licences.
- Liaise and schedule work to be undertaken under external IT support contract.
- Lead operational change for new Customer Relationship Management (CRM) system and website – working with a dedicated project manager who has scoped our organisational requirements (almost completed), to finalise the invitation to tender (ITT), manage the procurement process, evaluate submissions with a small in-house change team at the iHV, and make recommendations to the board. The postholder will lead the project for the iHV, working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification and is robustly tested before launching.
- Information management and analysis to highlight issues/ risks and support decision making – work with Head of HR to ensure iHV compliance with GDPR.
Human Resources
- Management of our Emsworth office with line management responsibility for a small number of designated staff in the corporate team who support business management (currently the Corporate Team Administrator), supporting the delivery of team objectives within the iHV Business Plan.
- Support, motivate and develop staff, managing direct reports’ annual performance development review (PDR) and performance management, if required.
- Work closely with the Head of HR to make sure that good employment practices are universally embedded operationally within the iHV.
- Support staff recruitment and the induction of new staff; provide advice to staff on corporate policies and procedures and communicate changes.
- Support the Performance Development review process for the iHV, collating 360 feedback for iHV employees where requested, and maintaining records for annual PDR outcomes.
- Maintain oversight of the recording of annual leave with the Corporate Team Administrator, Head of HR, and department leads.
- Provide operational leadership and management for team awayday (leading a small team to plan this each year), to support team building and staff development.
Other:
- Have an excellent professional working relationship with colleagues to deliver corporate goals and objectives in line with iHV Vision and Values.
- Help at iHV conference and events, working with our Events Manager and overseeing the work of the Corporate Administrator to ensure that venues, travel, accommodation and materials are booked and delivered on time.
- To participate in all mandatory and individual training as required. To highlight their learning and development needs to the CEO on induction, at the annual PDR, and as needed, to ensure capability to deliver key role functions.
NB
▪ The above is only an outline of the tasks and responsibilities required of the role. You will carry out any other duties as may reasonably be required by your line manager.
▪ The iHV is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
Person Specification
Qualifications (Essential)
- High level of numeracy, literacy, and IT skills.
- Degree in business administration or related field, or equivalent qualification/ postgrad evidence of additional training/courses undertaken.
- Programme Management qualification (PRINCE2, AGILE or equivalent).
Experience (Essential)
- Proven work experience as Operations/Finance Manager or similar role. Prior experience of strengthening organisational effectiveness.
- Significant experience of budgeting, financial management, contract management and forecasting.
- Experience of operational and staff management.
Experience (Desirable)
- Experience in the IT industry and/ or healthcare.
- Previous experience working for a membership organisation.
- Previous experience working for a charity.
- Experience of Charity Accounting
Skills, Ability, Knowledge (Essential)
- A self-starter with the ability to work on their own initiative, work within deadlines, managing multiple and competing tasks.
- Working knowledge and skills in the use of business and financial principles and systems.
- Excellent IT skills – experience of workingwith a range of IT systems and project software. Familiar with Xero, Stripe, PayPal, GoCardless, Asperato or related financial software systems including purchasing, invoicing, reconciliation, debt rectification and financial reporting.
- Outstanding organisational, strategic thinking and problemsolving skills – ability to anticipate and resolve problems before they arise and respond to sudden unexpected demands. The ability to analyse complex facts and situations and develop a range of options.
- The ability to communicate effectively, including excellent oral and written skills and the ability to negotiate on difficult and controversial issues including performance and change.
Skills, Ability, Knowledge (Desirable)
- Familiar with SalesForce, Customer Relationship Management (CRM) systems and their capabilities.
Personal Attributes (Essential)
- Commitment to teamworking, and respect and consideration for the skills of others. Personal drive, energy, and enthusiasm for new challenges.
Behaviours and Values (Essential)
- Commitment to and focused on quality, promoting high standards in all they do.
- Values diversity and difference, operates with integrity and openness.
Behaviours and Values (Desirable)
- Actively develops themselves and supports others to do the same.
Other (Essential)
- Ability to work flexibly to meet the needs of the role.
- Able to attend meetings and events around the UK as required.
- Flexibility in supporting other iHV administration requirements on occasions.
Other (Desirable)
- Interest in working in the charitable sector to improve children’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.
The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.
As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.
Responsibilities:
- Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
- Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
- Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
- Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
- Responsible for any complaint escalation/investigation.
- Develop and manage the team, performance management and the performance development review.
- Ensure the team are processing direct debits in accordance with BACS rules and regulations.
- Deal with queries and questions raised about our direct debits processes.
- Ensure all income is tracked and all donations are banked and thank in a timely manner.
- Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs.
- With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.
To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;
- Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
- Experience of managing and responding to complaints and feedback
- Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
- Experience of the BACS direct debit claiming process and following regulations
Salary: £36,309 - £42,085 per annum
Hybrid Working; 3 days office based and 2 days working from home.
Rolling Recruitment, deadline asap.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with Parkinson’s UK to find their new Celebrity Lead.
Parkinson’s UK offer hybrid working a minimum of 2 days per week from their London office.
In this role, you take responsibility for developing new and existing relationships with our celebrity supporters and their agents, stewarding their journey with the charity and making them strong and dedicated advocates across our strategic priorities. You’ll bring creative and proactive ideas ensuring we’re prioritising requests to maximise the potential of our high profile supporters.
Key Responsibilities:
· Implement and own our celebrity strategy and individual stewardship plans to support this, resulting in highly committed and engaged high profile supporters.
· Lead on outreach and negotiation with new, potential supporters for charity activities.
· Manage and prioritise requests for VIP support from across the charity ensuring that they are aligned with our strategic aims.
· Be the first point of contact for celebrities looking for support, signposting them within the charity or acting as intermediary for confidential requests.
· Take responsibility for the management and development of the Celebrity Officer.
· Work with colleagues across the charity to maximise our celebrity supporters across all communications channels, highlighting new opportunities as they arise.
· Make sure that our celebrity supporters are well briefed and up to date with key messages.
· Ensure that our celebrity activity is tracked, reported and evaluated to show the value they bring to the charity.
Person Specification:
· Extensive experience of working strategically with celebrities and their management teams.
· Creative and proactive approach to celebrity engagement and ongoing stewardship.
· Negotiation and persuasion skills to ensure that high profile supporters understand why we’re the Parkinson’s charity to support.
· The ability to build and maintain relationships with discretion and sensitivity.
· Understanding and awareness of the GDPR when handling personal data and information.
· Working understanding of PR and social media to amplify opportunities.
· Excellent attention to detail, organisational and communication skills.
· Ability to prioritise your workload and support your team members to do the same in line with organisational priorities.
· Experience of operating in a modern digital workplace, including using digital tools (and what is needed from the role) to work collaboratively and productively.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Closing date: 19th May
Virtual Interview date: 30th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This role sits within the Development team, a sub-team of Philanthropy, at Alzheimer’s Society and plays a vital role in the success of our Insurance United Against Dementia campaign. Insurance United Against Dementia (IUAD) is a senior volunteer led industry initiative which has raised an incredible £9million to date. We have ambitious plans to reach an initial £10million target within the next 12-months and to take the campaign into a second phase to achieve further impact.
Since the campaign launched in September 2017, we have seen significant success, raising awareness of dementia and the profile of Alzheimer’s Society and IUAD across the industry through corporate partnerships, philanthropy, industry events and owned activities.
We are looking for an individual who matches the ambition of the team and our industry supporter, someone with a personable style that can take ownership of the events fundraising stream and communication plans for the IUAD campaign.
The post holder offers unique opportunities to take responsibility for key initiatives, such as our flagship fundraising event, the Insurance Day for Dementia. The successful candidate will also lead on the securing, development, and delivery of activity within industry events and fundraising events led by industry supporters.
The role also leads key supporter and industry communications which help to celebrate successes and impact, while also growing awareness and engagement. This multi-faceted role will also support activations and exciting events, which are secured through our other development board and campaign, Sport United Against Dementia.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome new skilled fundraisers to the team at a hugely exciting time as we build on the momentum achieved from our development boards to date. There is the opportunity to expand and grow income from a strong position with dedicated senior level support and this role is crucial to driving the continued success of activity with the insurance industry and meeting targets.
About you
We are looking for a professional and driven individual, with demonstrable experience of high value fundraising and working with senior stakeholders, and or partners.
The right candidate will:
- Demonstrate successes in achieving ambitious five and six figure fundraising targets from relationships, activities, or events.
- Be excited by the opportunity to own and develop key activities with our industry led campaign – utilising the experience and networks of our board members and other advocates.
- Have the confidence to add their personality, creativity, and ideas to further develop existing activities and to identify / cultivate new opportunities made available by our supporters.
- Develop and deliver memorable ways to promote the campaign to increase engagement and awareness and celebrate successes.
Personal attributes
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers to maximise outcomes for Alzheimer’s Society and people affected by dementia.
- Experienced project manager, skilled at planning and coordinating event logistics, and the ability to steer opportunities from start to finish.
- Experience of working with businesses to engage staff with charitable initiatives, and the ability to co-ordinate numerous stakeholders simultaneously.
- Demonstrate a positive, solutions-focussed attitude to bring fundraising activities to life for external audiences.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known children's health charity to support the recruitment of a new Individual Giving Manager (Acquisition)
What’s on offer:
- A competitive Salary - £37,000 - £42,000 (Depending on experience)
- Hybrid Variable (either tied to London and / or Bristol office) or Home Based within the UK
- Full-time 35 hours per week
The Individual Giving Manager will be responsible for reaching new supporters, developing and implementing engaging and innovative marketing activities that attract a range of new donors for the charity. They will use a variety of channels including digital, face-to-face and DRTV, and work with teams across the charity to ensure the impact of all activity is maximised.
Key responsibilities include:
- Working with the Head of Individual Giving and Legacies create and review plans to deliver strategies within agreed income and cost thresholds, generating sustainable year on year growth.
- Working with the finance business partner prepare financial business cases to drive the development of the supporter acquisition strategy. Make the case for new fundraising methods with clear understanding of ROI, supporter acquisition cost, and channel payback models.
- Monitor performance against budget: ensure financial targets are met, monitor any shortfalls, and take remedial action as necessary.
- Experience of Individual Giving and acquisition programmes.
- Manage agency and supplier relationships - including with creative agencies, list brokers, media buyers, fulfilment houses and external professional fundraising organisations - to deliver agreed plans and campaigns.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Location: Head Office - Sully (Hybrid Working)
Salary: Up to £29,953 per annum (depending on experience)
Weekly hours 37.5 hours per week
Closing Date: 19/05/2024
We are seeking a Major Giving Officer to join the Income Generation Team.
About Tŷ Hafan
Tŷ Hafan is one of the UK’s leading paediatric palliative care charities and offers care, respite and dedicated support to children and young people with life-shortening conditions across Wales. Support is provided to children and their families at our hospice in Sully, in community settings, and in the family home. As a charity we greatly value the input, contribution and commitment of our many volunteers and supporters, without whose support we would not be able to provide the services that we do. Our families describe us as ‘a lifeline’ as we enable them to create precious memories with their children during their short lives, as well as end of life and beyond.
At Tŷ Hafan our care team is dedicated to upholding our vision, purpose, and values, all of which are at the core of all that we do.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
About the role
Are you an enthusiastic and proactive person who is passionate about delivering first-class supporter care and could join Tŷ Hafan’s income generation team as a Major Giving Fundraising Officer?
This is a very exciting time to join the team at Tŷ Hafan. We have just launched our Big Ambition that when a child’s life will be short no family should have to live it alone.
This is a huge ambition that will need us to grow the money we raise significantly over the next 5 years. Major Giving is a crucial income stream for Tŷ Hafan and as Major Giving Fundraising Officer, you will be integral to supporting income growth.
In the role, you will support the Head of Fundraising and Director of Income Generation to develop and deliver the major giving programme and will support the management of major donors and potential major donors, making sure that they receive the best possible experience as a Tŷ Hafan supporter.
You’ll coordinate major donor plans, support the organisation of key events, prepare and deliver tailored communications and personally manage some donor relationships.
If you have experience of building relationships with and managing supporters, as well as experience of managing projects and events within agreed timescales and budgets, and have excellent communication and organisational skills, we would love to here from you.
The benefits of working for Tŷ Hafan include:
- Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours)
- A Group Personal Pension Scheme with an employer contribution of 5%
- Life assurance (death in service benefit)
- Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
- Unlimited access to a 24/7 online GP as well as a range of other health experts
- Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
- Cycle to work, technology, mobile phone and will writing schemes
- Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
- Hybrid working, and when onsite free, secured parking.
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
We are recruiting for a Fundraising Compliance Manager looking to make a difference in how we fundraise and support our fundraising charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity.
The successful candidate will need to be a detail orientated, solution focused, project manager with expert knowledge in fundraising and data protection regulations. We are looking for someone to lead and maintain a culture of compliance across all elements of fundraising and supporter engagement in this stand alone role.
As our Fundraising Compliance Manager, you will be the focal point for compliance, providing guidance and advice to colleagues ensuring that we have sufficient controls and processes in place across all areas of fundraising. In addition, you will provide comprehensive front line and administrative support, to facilitate best practice across Fundraising/Charity regulation and the General Data Protection Regulation and help embed this in our ways of working. You will produce and deliver training and supporting documents to upskill staff and to ensure consistency across the team, as well as identifying areas for improvement and development. You will keep your knowledge up-to-date and will be confident in communicating with staff at all levels and with varying levels of understanding; in an engaging and accessible manner.
Excellent organisation and project management skills will be required to ensure that projects and the day-to-day delivery and reporting of compliance is on track.
Key Responsibilities
Overarching responsibilities
- To oversee and be the main port of call for all compliance, data protection and gift administration queries in respect of fundraising.
- To develop and maintain robust operational frameworks, processes, systems and governance structures for compliance and gift administration that instil confidence and assurance in our fundraising operations and our ability to fulfil our contractual obligations as data processors and controllers.
- To provide guidance to fundraising colleagues and other stakeholders on compliance and data protection queries.
- To develop and maintain a culture of compliance across the Foundation through developing and delivering training and producing guidelines and departmental policies.
- To conduct periodic reviews or audits (to include external suppliers) to ensure that compliance procedures are followed and fit for purpose.
Gift Administration and Implementation
- Support our fundraising colleagues to maximise their income and engage with supporters in a compliant way
- Triage and respond to gift administration and compliance queries and requests within defined service level times
- Produce and keep updated, relevant guidance, tools and resources for colleagues across the fundraising function
- Develop new strategies to provide the best support for our fundraisers and work to build new and lasting relationships with key stakeholders
- Advise senior stakeholders on the benefits and risks of our activities and advise on the best course of action
- Working with the legal team, develop and maintain the appropriate gift agreements and similar documents, supporter communications and online pages, and support fundraising colleagues and supporters to complete the appropriate paperwork ·
- Manage the Fundraising Support email address/enquiry channels
- Ensure policies around philanthropy and gift management are up to date and disseminated appropriately across the Foundation.
Fundraising compliance and data protection
- To evaluate and apply the Data Protection principles to variable and challenging scenarios, supporting colleagues to find solutions to their problems within the limits of the law.
- Ensuring we are aware of and reacting to any fundraising and data protection regulations changes. Regulations include GDPR/UK Data Protection Act 2021, Fundraising Regulator's Code of Fundraising Practice, Charity Commission guidelines, BACS, and PCI DSS Compliance. HMRC Gift aid guidelines.
- Recognise that a change in procedure or legislation external to the Foundation has implications and who needs to be notified of the changes.
- Produce and continually monitor our operational policies; modelling best practices against the Fundraising Regulator's Code of Fundraising Practice
- Responsible for reviewing all fundraising contracts and third-party agreements for data capture to ensure they are in line with all compliance regulations, ensuring our supporter data is adequately protected, any new fundraising processes and procedures are compliant, and fulfilling the operational commitments associated. Suggest and negotiate amendments, and if the necessary compliance clauses cannot be met then decline authorisation to work with that third party.
- Assess data risks and complete Data Protection Impact Assessments where required, being prepared to work with colleagues to pull together the relevant information and present to the data protection lead for sign off. ·
Leadership
- Where necessary, be prepared to make pragmatic decisions on where we should be focusing resources.
- To develop a programme of training and guidelines to cover complicated rules and processes in a concise and accessible manner. To identify and address where the knowledge gaps exist.
- Monitor workflows and procedures identifying and implementing new efficiencies to increase work output and reduce service delivery timeframes
Skills and Experience
Essential criteria
- Experience of working in a compliance or similar function
- Experience of working in fundraising or with fundraisers
- Project management experience, leading multi-faceted projects
- Experience of working in a regulated environment
- Experience in creating and delivering strategic objectives and plans
- Experience of reviewing a variety of legal agreements, including gift agreements and similar documentation
- Experience of writing policies and procedures Knowledge of the Raiser's Edge or similar fundraising CRM system (desirable) or demonstrable ability to get quickly to grasp with new data systems Essential criteria
- Extensive knowledge of UK Data Protection legislation (in particular UK GDPR and PECR), Fundraising Regulations (Code of Fundraising Practice and Charity Commission regulations) and a track record of how to apply them.
- Problem-solving skills
- Ability to understand and interpret complex legislation, regulations and guidance and make it accessible to others.
- Ability to constructively challenge the status quo and see alternative solutions to overcome barriers.
- Excellent team player willing to be flexible to support colleagues in a busy environment.
- Numerate with the ability to record and assimilate complex information accurately
- Excellent time management with the ability to prioritise the work of a team and produce high-quality outputs
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Title: Senior Research Manager-Research Management & Impact
Salary: £43,250 - £48,048 per annum
Hours: Full time, 35 hours per week
Contract: Permanent,
Based: London / home (hybrid: 2 days office minimum)
Closing date: 28th May 2024
Interview date: 6th June 24
The Senior Research Manager for Research Management and Impact is responsible for the allocation and management of all external Marie Curie research awards and for supporting and evidencing their impact on policy and practice. Marie Curie is the second largest funder of palliative and end of life care research in the UK (after the NIHR). This is a rare and exciting opportunity to play a part in Marie Curie's strategy to close the gap in palliative and end of life care by supporting the production of evidence to improve people's end of life experience.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work.
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme.
- Help with childcare cost (T&C's apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit Hub Discount Scheme.
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance: 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
What we are looking for:
- You have substantial experience of leading pre and post award research management at a national research funding body or university/NHS Trust, including extensive experience of managing peer review processes.
- You have a strong background in measuring and reporting research outputs, outcomes and routes to impact.
- You are a highly motivated, enthusiastic and positive individual with strong interpersonal skills, attention to detail and a proven ability to build relationships with research stakeholders.
Marie Curie is the largest charitable funder of palliative and end of life care research in the UK and the second largest funder overall. We oversee a portfolio of research grants including long term Research Centres at University College London and Cardiff University, open and competitively awarded project grants and internal research capacity development through a Research Lead and Academic Research Fellowship programme and small internal research grants. Increasingly, research is also being commissioned to answer specific research questions.
The Research Management Team at Marie Curie oversees and manages Marie Curie's external research investment from setting the strategic direction and research priorities, allocating and monitoring research projects and programmes, to establishing and publicising their impact. Our research priorities are informed by the views of patients, carers and health and social care professionals and we strive to ensure that research findings inform policy and practice to improve end of life experience.
This is a key post in the Research Management Team that is responsible for the allocation and management of research grants such as project grants awarded as part of the Marie Curie Research Grants Scheme, our Research Impact Fund, commissioned research, and reviews of our Marie Curie Research Centres. This includes monitoring grants through the review of annual and final reports, statements of expenditure and Researchfish submissions as well as developing relationships with the research teams to ensure that the next steps of research, notably the impact on policy and practice, is considered from the start of the project or programme.
The position requires a highly motivated, enthusiastic and positive individual with strong interpersonal skills, attention to detail and a proven ability to manage research grants, build relationships and measure outputs, outcomes and routes to impact.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.