212 Health medical jobs
How's your job search on our site?
We are seeking an experienced, inspirational and forward-thinking Head of Dog Training & Client Services to lead one of the charity's most important service areas.
Reporting directly to the Chief Executive Officer and forming part of the Senior Leadership Team, this role provides strategic and operational leadership across our Training Department, including Puppy Development, Dog Supply, Instructor Services and Client Services functions.
This is an exciting opportunity for a motivated individual to shape the future of our training and client services, lead a dedicated team of professionals, and ensure the highest standards of support for both our beneficiaries and assistance dogs.
As Head of Dog Training & Client Services, you will be responsible for the overall leadership, performance and development of the Training Department.
You will work closely with senior staff to ensure the successful delivery of our assistance dog programmes, while driving continuous improvement, innovation and organisational growth.
The role combines strategic leadership with operational oversight and is ideal for someone who is passionate about achieving excellent outcomes for both people and dogs.
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.
About Picker
Picker is an Oxford-based charity with an international reputation for measuring and improving patient, service user and staff experience. Our mission is to make person-centred health and social care a reality for everyone. We work with NHS organisations, government bodies, charities and healthcare providers in the UK and internationally.
About the role
The Communications Officer plays a key role in raising Picker's profile, reputation and influence by delivering engaging communications across a range of channels. Working as part of the Platform Services team, you will help communicate Picker's research, impact and expertise to a wide range of audiences, including healthcare leaders, policymakers, researchers and the public.
You will lead the day-to-day management of Picker's website and social media channels, create high-quality content including blogs, case studies, newsletters and press releases, and support the delivery of marketing campaigns for key projects, events and publications. You'll also work closely with colleagues across the organisation and external partners to ensure Picker's work reaches and engages the right audiences.
This is an exciting opportunity for a creative and proactive communications professional who enjoys combining excellent writing skills with digital marketing, website management and audience engagement to help improve health and social care.
Skills and experience
We are looking for someone with:
- Experience working in a communications, marketing or related role.
- Excellent writing and editing skills, with experience producing content for a range of audiences and channels.
- Experience creating content such as blogs, case studies, newsletters, website copy and social media posts.
- Experience managing and developing websites, ensuring content is accurate, accessible and engaging.
- Experience using social media platforms to build engagement and develop online communities.
- Strong organisational skills, with the ability to manage multiple priorities and work to deadlines.
- Excellent communication and relationship-building skills, with the ability to work effectively with colleagues, stakeholders and external partners.
- A degree (or equivalent professional experience) in a relevant discipline.
Experience using tools such as Canva, Google Analytics, Google Ads or marketing automation software would be advantageous, as would an interest in healthcare quality and person-centred care.
If you're passionate about communicating ideas that make a difference and want to help promote work that improves people's experiences of health and care, we'd love to hear from you.
The highest quality person centred care for all, always
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions. This project will work to support Carers through one-to-one support, outreach, training and peer support groups.
About The Role:
Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role. You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough.
Key Requirements of the role Include:
-
Lived experience of Caring for someone with a mental health condition
-
Knowledge and understanding of mental health and the associated challenges and support needs.
-
The ability to work within the principles and values of peer support.
-
Confidence supporting people on a one-to-one basis.
-
Experience of / ability to facilitate peer support groups and training.
-
Clear communication and good interpersonal skills
-
Efficient organisation and time management skills
-
Developed IT skills, with experience using databases and communication platforms.
Please see the job description and person specification for the full list of requirements and specifications.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Benefits of working for Wandsworth Carers’ Centre:
-
Hybrid on completion of the induction period with a minimum 60% office based.
-
Friendly team and working environment
-
Annual leave starts at 31 days increasing to 36 days plus bank holidays
-
Contributory company pension,
-
Ongoing training and development opportunities
-
Employee assistance program.
If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you!
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
To apply: Please submit a current CV (No longer than 2 A4 pages) and a comprehensive cover letter (no longer than 2 A4 pages) stating how you believe your skills and experience match the requirements of the job description and person specification.
Please note, we reserve the right to reject applications where it is evident AI tools have been used in place of original, personal responses.
We are actively interviewing so reserve the right to interview suitable candidates before the closing date. We encourage applications as soon as possible.
Unfortunately, we are unable to sponsor candidates.
Our mission is to improve the quality of life for Carers and people affected by caring responsibilities.


The client requests no contact from agencies or media sales.
We are looking for a strategic, hands-on communications leader with strong press relations experience who can help raise Borne's profile, lead our strategic communications, grow awareness of our mission to prevent preterm birth, and reach new audiences.
This is a key leadership role in a small, but ambitious charity at a moment of real momentum, growing in terms of reach and influence. Marketing and communications will be central to helping Borne take our next steps forward.
About You
You are a collaborative, strategic communicator with the confidence and experience to raise the profile of a growing charity. You combine excellent judgement with strong press relations expertise and know how to turn organisational ambition, scientific progress and human stories into compelling public narratives.
Why Join Us?
- Play a senior role in a purpose-led charity tackling one of the most urgent challenges in maternal and infant health.
- Join at a pivotal moment, with a refreshed brand, revamped website and new marketing strategy already in place.
- Help take Borne to the next level by raising our profile, increasing awareness and supporting ambitious plans for growth.
- Work closely with a committed team, expert researchers, supporters, ambassadors and partners.
- Shape a communications function that is inclusive, ethical, ambitious and rooted in real-world impact.
Borne's mission is to fund research to advance our knowledge of pregnancy and childbirth, and improve the lives of mothers and babies.

The client requests no contact from agencies or media sales.
Join a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire.
Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil societyorganisationwith a national profile.
We arerecognisedas being innovative, brave and creative.Our overall aim is to improve the quality of life for Gypsies andTravellersthrough addressing inequalities in homes, health, education, and employment, financial and social inclusion.
We run a number ofa communityfacing and strategic projects to achieve our aims including advocacy, community development and youth work.Those who access our services and activities are members of Leeds GATE.
Job Purpose:
Working in Wakefield and Calderdale you will build trusted relationships with Leeds GATE members, residents and families living on the Heath Common local authority site (Wakefield), yards, houses and roadside across the Wakefield district and Calderdale Borough.
Through your relationships you will gain understanding of people’s strengths, interests and hobbies, whilst also building up knowledge of the needs of support, barriers and issues faced by Gypsies and Travellers.
As a community development worker you will help to develop and create opportunities to engage the community, such as activities and group work, thinking how these can help people to share their ideas, develop their skills, build confidence and empower them, as well as improving health and wellbeing outcomes to enable better lives.
An element of hybrid working is supported within this role but it is expected that the majority of work (80%) will be based on sites, outreach and community based events.
A world in which all Gypsies and Travellers have the opportunity to thrive and make choices as equal, valued and respected members of society.
The client requests no contact from agencies or media sales.
Location: London, Glasgow, Sheffield or Cardiff
About the role
The Information Point Officer is a new role in our Healthcare Professional Engagement team, which leads Breast Cancer Now's hospital-based information points and our presence in healthcare settings across the UK. Growing that coverage is a priority in our strategy, Change Happens Now.
You'll help deliver and develop our information points, leading on the rebrand of existing points and recruiting and supporting our information point volunteers. You'll work closely with brand and marketing colleagues and with external stakeholders.
About you
You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including suppliers, volunteers and healthcare professionals. You'll use your initiative to spot opportunities for new information points and have the confidence to follow them up. You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,000 if London based
£29,000 if Cardiff/Glasgow or Sheffield based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions, please email
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date
Monday 21 September 2026
Interview date
Wednesday 30 September 2026
Location: London, Glasgow, Sheffield or Cardiff
About the role
The Healthcare Professional Membership Officer is an exciting new role within our Healthcare Professional Engagement team, which runs Breast Cancer Now's healthcare professionals hub and our membership offer, including educational resources, specialist interest groups and a monthly newsletter.
You'll help run the hub day to day, lead our communications to members, and support us to grow the network while keeping existing members engaged.
About you
You're a well organised person with excellent communication skills, and you'll manage relationships with key internal and external stakeholders, including healthcare professionals. You’re able to produce regular communications to our healthcare professional audience.
You'll enjoy working as part of a busy, high performing team, and you'll be able to organise your work effectively and prioritise competing deadlines, balancing regular commitments like our monthly newsletter with longer term projects.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£31,000 if London based
£29,000 if Cardiff/Glasgow or Sheffield based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
If you’ve any immediate questions please email
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date
Monday 21 September 2026
Interview date
Friday 2 October 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note the desired qualifactions required for the role: Specialist Community Public Health Nurse (health visitor or Family Nurse) or Midwife,
Nurse or Paediatric Nurse with community experience.
1. Proactively engage and work in partnership with professionals and organisation working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
2. Design and deliver training.
3. Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way.
4. Create and assist with development of information resources.
5. Manage and supervise the Support and Training Officer and Training Development Officer.
Proactively engage and work in partnership with professionals and organisations working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
•To build relationships with health and childcare professionals working with families and babies vulnerable to sudden infant death in order to reach and engage those families with advice and support.
•To proactively build and maintain partnerships with relevant organisations particularly those who work with vulnerable families to co-produce and collaborate in developing resources and programmes to reduce infant mortality.
•To build relationships with local professionals in order to support local campaigns to reduce SIDS deaths, sleep related accidents and infections in babies.
•To ensure the Lullaby Trust’s work reflects the public health agenda across England, Wales and Northern Ireland.
•To work with the Policy and Research Manager reviewing external health and social documents/policy.
Design and deliver training
•To be lead the Training Team Working Group and chair meetings.
•To lead and work to deliver the training strategy by creating and promoting evidence-based online training packages aligned with public health priorities to a range of professionals working with families and babies vulnerable to sudden infant death which enables confidence to have meaningful conversations with families.
•Plan, develop and record online webinars and presentations for families and babies vulnerable to sudden infant death and on bereavement support in line with the Training Strategy
•Use national and local data to create and deliver training packages which is responsive to need, SUDI and safeguarding reports and investigations and CDOP themes.
•To meet and liaise with outside organisations to deliver showcase training packages.
•To ensure training is evaluated and adapted/developed
•To work with engagement team to ensure training is promoted.
Create and assist with development of online and printed information resources particularly aimed at those vulnerable to sudden infant death.
•Assist with checking accuracy of safer sleep info posts on social media and -participating in Q&As.
•Create resources specifically aimed at families and babies vulnerable to sudden infant death.
•Develop resources and tools for professionals working with families to have meaningful conversations and support safer sleep messaging.
•Develop resources for professionals that translate evidence and research into good standards of practice.
•Review and update website text and social media messages on safer sleep in conjunction with the engagement team.
Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way
•Manage the cover and answer information enquiries including helpline and online, on safer sleep responding within the set guidelines and KPIs for the department.
•Manage and facilitate the Young Parent Panel and New Families Panel in collaboration with other specialist organisations and charities; keeping in contact, recruiting new members, arranging meetings, focus groups and user testing and feedback on resources and activities.
•To be a representative for media work promoting safer sleep advice, including radio, tv, pre-recorded and live media.
•Work with other teams to reach more families including on projects focussing on high risk groups and under-represented families.
•Ensure any safeguarding concerns are actioned in accordance with the organisation’s Safeguarding Policy.
To manage and supervise the Support and Training Officer and the Training Development Officer
•To supervise and set priorities for the Support and Training Officer, following Lullaby Trust processes.
•To provide regular support and supervision to the Support and Training Officer.
•To attend regular meetings of the Lullaby Trust Management Team.
•Deputise for Support and Information Team when needed.
Any other work which relates to the Lullaby Trust’s strategic objectives
•To participate in training and events with colleagues on a regular basis.
•To work with the relevant departments in the organisation to deliver and implement the organisations strategy
•To keep abreast of external research on SIDS and related fields.
•Maintain knowledge of developments within health service provision and family social care to identify opportunities for improving support for families.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
FCDO Mental Health Social Work Adviser
Location: Foreign Commonwealth & Development Office (FCDO), Consular Directorate, King Charles St, Westminster, London, SW1A 2AH and Heathrow Travel Care (HTC), London Heathrow Airport
Salary: £40,000 per annum, plus benefits
Vacancy Type: full-time, permanent contract
We currently have an exciting opportunity to join us as a Social Work Adviser (Mental Health) based at the Foreign Commonwealth & Development Office (FCDO) in Westminster, seconded from Heathrow Travel Care (HTC), the airport social work team.
You will join us on a full-time, permanent contract and you will receive a competitive salary of £40,000 per annum, plus benefits.
The role of our Social Work Adviser (Mental Health) is to enable the FCDO to offer advice and assistance to vulnerable British nationals known to the UK Consular Network.
Responsibilities as our Social Work Adviser (Mental Health):
FCDO
- Providing advice, support and guidance to consular assistance staff in London and overseas on mental health for British nationals
- Working collaboratively with the Social Work Adviser team to review cases and relevant policy
- Investigating, risk assessing, signposting, planning with consular staff who are working with British nationals to provide specialist advice to the consular staff
- Referral of 'meet and assist’, cases to relevant service providers at UK ports
- Policy, guidance and training input to Consular staff on relevant issues
- Building and maintaining links with relevant assistance NGOs & travel partners via outreach work
- Building and maintaining links with Consular Regional Directors
- Cover for Social Work Adviser team as required
- Recording of all cases on a secure consular information network and monthly reporting to HTC
- International outreach – there may be opportunities for international travel to support FCDO staff abroad
HTC (1 day per 5 weeks)
- Liaison between airport crisis team (focus on ‘meet and assist’) and FCDO Consular Directorate
- Contribution to airport crisis preparation work
- Contribution to Heathrow Travel-Care policy, guidance and strategic planning
- Participation in emergency preparedness and response at Heathrow
- Continuing professional development
What we’re looking for in our Social Work Adviser (Mental Health):
- 2 years’ recent statutory social work experience
- Recent experience of working directly in the mental health sector
- Understanding of Mental Health Act and mental health procedures within Local Authorities / NHS / statutory frameworks
- Understanding of Mental Capacity Act
- Understanding of adult social care legislation and statutory frameworks
- Understanding of how mental health conditions affect individuals including stigma and discrimination
- Experience of problem-solving under time pressure
- Experience of prioritising casework according to risk and need
- Ability to make clear recommendations on how to address risk and need based on professional judgement and experience.
- Experience of undertaking eligibility, risk and mental capacity assessments.
- The ability to work effectively in partnership with other agencies
Closing date: Sunday 13th September 2026
Interview date: Thursday 24th September in person at Westminster
You must be legally able to work in UK. Security clearance is required for this role. You must have been resident in the UK for a least 2 of the previous ten years, at least one year of which must have been a consecutive 12-month period and you must have resided for at least 3 consecutive years in one country. All applicants should be aware that a lack of sufficient background information may preclude an applicant from being granted security clearance.
To Apply
If you feel you are a suitable candidate and would like to work for Heathrow Travel Care, please do not hesitate to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PR Officer (Research and Campaigning)
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a PR Officer (Research and Campaigning), to join our Marketing and Communications team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Do you have a Bachelor’s degree in public relations, media communications or a related field, or similar professional level of experience of at least two years?
- Are you experienced in working in a science communications and/or policy communications role?
- Have you got a demonstrable track record of generating impactful PR coverage?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 02nd October 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Job Purpose
This role offers an opportunity to play a vital part in sustaining our Helpline service, which sits at the heart of the support we provide to people living with PSP & CBD. As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the West and South West.
You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.
This is a key role in maintaining continuity, quality and momentum within our Helpline service and you will be reporting to the Helpline and Support Services Manager.
Contract Type
Full Time – permanent contract (6 month probationary period)
Salary
£27,500 per annum
Hours of Work & Annual Leave
- 35 hours per week - this may include working some unsociable hours, including evenings and weekends.
- 28 days plus bank holidays. Pro-rated for part time role.
The main office is in Milton Keynes, and we have a hybrid working policy with staff expected to spend one day a week in the office and the remainder can be worked from home. HCN’s currently work from the office on a Wednesday. There is flexibility in the arrangements that need to be agreed upon with the line manager.
Key Responsibilities
To be ‘first point of call’ for people with PSP & CBD and their families living in the West and South West Region including Shropshire, Herefordshire, Warwickshire, Gloucestershire, Wiltshire, Hampshire, West Sussex, East Sussex, Dorset, Somerset, Devon, Cornwall, Avon, Isle of Wight. Providing people with support and information over the phone and via email.
- To raise awareness of PSP & CBD across all health and social care disciplines in he region by engaging with HSCP’s and neurology clinics.
- To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
- Ensure a maximum response to all helpline calls, emails and enquires.
- To keep clear and accurate records and statistics of enquires received and actions taken.
- To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
- Develop and maintain the existing database of key health and social care professionals and regional services.
- Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
- To deliver awareness and learning sessions to HSCP’s within your region
- Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
- To signpost to PSPA Support Groups and services.
- Liaise with external services to signpost to local support.
- Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
- Liaise with the fundraising team to signpost to fundraising activities.
- Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
- To attend and contribute constructively to team and other meetings as required.
- To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
- Contribute to the development of literature and articles for PSPA Matters.
- To undertake any other tasks, by agreement as required, in support of the work of PSPA.
The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.
Person Specification
Essential Criteria:
- Experience in delivering helpline and/or information and support services
- Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
- Ability to keep accurate records
- Willingness to undertake training and continuing personal development
- Experience of and sensitivity to communicating with audiences from a range of backgrounds
- Strong IT skills, with experience in MS Office products and customer relationship management software
- Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
- Good communication skills, both oral and written and excellent telephone manner
- Ability to manage difficulty questions, emotions and situations in a calm and confident way.
Desirable Criteria:
- Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
- An understanding of Safeguarding and an ability to follow relevant policies and procedures
- Knowledge of healthcare or social care systems.
Benefits
- Pension Scheme
- Employment Assistance Programme
For more information about this role, please visit our website.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.
The client requests no contact from agencies or media sales.
About the role
The policy officer is based in our policy, evidence and influencing team. They support our vital work to create change for people with breast cancer across the UK.
The policy officer supports our policy development work by building knowledge of key policy issues, drafting policy materials and helping with the generation of evidence and insight to shape our work. They work closely with public affairs and campaigns colleagues to develop and deliver influencing strategies to support our policy calls.
They work with others across Breast Cancer Now to inform our policy development, provide advice on key areas of policy and keep everyone informed about our work. They also work with other organisations to influence on shared priorities.
About you
You’ll have experience of policy development work, including developing written briefings, working with supporters and analysing evidence and insight to support policy development.
You’ll be an excellent communicator, who can translate complex information into accessible language. And you’ll have great interpersonal skills and the ability to build relationships with others including people with breast cancer and the public.
You’ll be organised, able to coordinate projects, and able to prioritise work effectively under pressure. You’ll need to work effectively as a member of a team.
We’re particularly interested in candidates with experience of the charity sector and a good understanding of the current health policy landscape.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £30,757 to £31,000
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 8 September 2026 11:59 pm
Interview date Thursday 17 September 2026
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
- Location: Preference for Midlands based, either home based or in Headway UK’s office in Nottingham.
- Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible)
Brief overview
Are you a professional with experience supporting brain injury survivors?
Are you passionate about improving standards or care, for brain injury survivors?
Would you be good at conducting assessments and supporting residentials care units to improve the care that they provide?
Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation, for rehabilitation and residential units for people with a brain injury and we are looking for a new part time team member.
By participating in the scheme Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.
The role will involve, conducting and writing assessments and working with the Approved Provider and Training Manager to manage Lead Assessors, who are based around the UK and the Service User Perspective Assessors, who are either brain injury survivors, or family members/ carers.
Embrace Headway’s mission of Improving Life After Brain Injury. Join us to ensure the highest quality care for ABI survivors throughout their journey to recovery.
What you will do:
- Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations, to improve practice against the framework.
- Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
- Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
- Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.
About you
We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:
- Prior experience of working in the field of acquired brain injury.
- Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
- Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
- Very good IT skills, including be proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel and Teams).
- Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
- Be an excellent communicator, with new and existing Approved Provider units.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
- Birthday leave
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity & Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communtiy Fundraiser - South West and South Wales
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser - South West and South Wales, to join our Income Generation and Development team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you experienced in community fundraising, donor management and stewardship?
- Do you have experience in meeting financial targets?
- Are you based in Cornwall, Devon, Somerset, City of Bristol, Gloucestershire or South Wales?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 02nd October 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Purpose of the role:
As Community Fundraising Officer, you'll play a key role in growing Sheffield Hospitals Charity's income, reach and relationships across Sheffield.
This is a role where you'll have real ownership, managing your own portfolio of community partnerships, self-led fundraising, collections and volunteers, while building new relationships and finding opportunities to grow support for the charity.
You'll develop and deliver community fundraising projects and campaigns taking ideas from planning through to delivery and evaluation. You'll be encouraged to bring your own ideas, try new approaches and look beyond what we've always done to find new ways to engage people, groups and businesses.
Working closely with colleagues across the charity and Sheffield Teaching Hospitals, you'll use your relationships, creativity and drive to turn opportunities into action, grow income and build long-term community support. If you're someone who loves meeting people, building relationships, spotting opportunities and making things happen, this could be the role for you.
What you’ll be responsible for:
Income Generation
Work to achieve agreed income targets by developing community fundraising opportunities and relationships with new and existing supporters.
Manage a portfolio of community fundraisers and supporters, providing advice, resources and support to maximise income and engagement.
Lead community fundraising activities and campaigns, including Mince Pie Morning, ensuring they are well planned and promoted to maximise participation, income and engagement.
Develop and manage partnerships with colleges, community groups and organisations, securing annual and multi-year commitments and opportunities to increase fundraising and awareness.
Act as the main contact for community partnerships, providing support and stewardship and attending relevant fundraising activities and events.
Develop supporter journeys for community fundraisers and partners, using communications and stewardship to encourage continued engagement and retention.
Manage community collection activity, developing relationships with supermarkets, football stadiums, train stations and other partners to secure regular and seasonal opportunities.
Identify new collection opportunities, evaluating income, resource and engagement to focus activity where it has the greatest impact.
Keep up to date with community fundraising trends and developments, identifying new opportunities, approaches and technologies to maximise income and engagement.
Support fundraising activity with NHS staff, developing opportunities to engage staff across Sheffield Teaching Hospitals NHS Foundation Trust and Sheffield Health Partnership University NHS Foundation Trust. Use the fundraising database to accurately record and monitor community fundraising, income, engagement and supporter relationships.
Monitor, evaluate and report on community fundraising against agreed targets, using learning to inform future activity and budgets.
Collaborative Working
Work with the Brand & Communications team to develop promotional activity, share supporter stories and identify PR and awareness opportunities.
Work with the Events Fundraising team to use community contacts to promote charity events, encourage participation and maximise fundraising.
Support the events programme through regular attendance, typically – but not exclusively – as a volunteer manager.
Work with the Philanthropy and Partnerships Manager to develop opportunities for businesses and corporate groups to support community fundraising.
Build and maintain relationships with colleagues across our beneficiary NHS Trusts to increase awareness and identify staff and departmental engagement opportunities.
Develop resources, toolkits and guidance with colleagues to support community fundraisers, volunteers and partners.
Share community fundraising insight and learning with the wider fundraising team to inform campaigns, supporter journeys and plans.
Volunteers
Deliver the charity’s volunteer recruitment and engagement strategy, including effective recruitment, onboarding and retention.
Build positive relationships with volunteers, fostering a sense of community, belonging and common purpose.
Recruit, coordinate and support volunteers across fundraising activities, events and collections.
Develop volunteer journeys, recognising contribution and encouraging long-term involvement.
Develop relationships with volunteer leads across corporate groups, universities and community organisations to increase volunteer recruitment and engagement.
Maintain accurate volunteer records and monitor engagement using the charity’s CRM.
General
Represent Sheffield Hospitals Charity at fundraising, community and networking events, acting as an ambassador and communicating the charity’s impact through presentations, speeches and cheque presentations.
Ensure community fundraising activity complies with Fundraising Regulator requirements, GDPR and relevant charity policies and procedures.
Complete risk assessments for community fundraising and volunteer activity, ensuring the health and safety of supporters and volunteers.
Attend relevant training, workshops, webinars and networking opportunities to maintain and develop community fundraising knowledge.
Attend and contribute to team, project and organisational meetings and one-to-ones.
Undertake other duties appropriate to the role and level of responsibility.
We help Sheffield’s hospitals, community teams, mental health and specialist services to cover the costs that the NHS can’t.



The client requests no contact from agencies or media sales.