Development Officer Jobs in Home Based

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions.

Person specification

We are looking for someone who:

* Has a passion for our cause.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the UK face today.

We’re looking for a new Business Operations Manager to ensure the smooth running of our social enterprise, Data Orchard CIC. Applications will be particularly welcomed from those with knowledge and expertise in business processes - particularly small businesses. The ideal person will be focused and organised, experienced in using a variety of digital tools, good at working and communicating with a range of people, resourceful, and a problem-solver. 

Here at Data Orchard CIC, you're encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. You don't have to have all the experience and knowledge we have listed, as long as you are willing to learn.

Data Orchard is a social enterprise with a small team of employees, associates, and board members. We enable organisations working for social and environmental benefit to get better with data. Our clients are primarily charities, social housing providers, public sector bodies, and other nonprofit organisations. We work directly across the UK on around 30-40 projects a year. We reach and engage thousands more around the world, through our events, tools and resources, and online communities.

If this sounds like something you want to be a part of, please check out the full job description and the key attributes we’re looking for in this role and apply online and upload your CV before the deadline of 23h59 on Monday 1st July 2024.

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Rough Sleeper Practitioner will be the forefront of a critical support system for people experiencing homelessness. You will be working with people with mental health needs, offering wellbeing support to rough sleepers identified in the borough.

What You'll Do:

- Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision. well as other local agencies/organisations to effectively support young people transitioning from services.

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

Why Join Us:

• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Together, we can build a brighter, healthier future for Swindon. Your contribution can make all the difference.

We are recruiting for a self-motivated and ambitious Communications and Marketing Assistant. Reporting to the Business Development Manager, and working closely with the Fundraising Officer, the candidate will play an active role in delivering a newly developed comms strategy.

Working at Basis means being part of a fun, dynamic and vibrant workforce; we also offer a benefits package including flexible working (for this post, home working will be considered) contributory pension (4%), free parking; significant opportunities to access training, funded external supervision and an Employee Assistance package.

Are you looking to make a real impact in education? Join Class 13, where we're not just talking about change—we're making it happen. As an award-winning charity, we're on a mission to revolutionise education by putting relationships first and centring affirming practices.

If you're tired of band-aid solutions and ready to be part of a team committed to systemic change, Class 13 is the place for you. We're not just shaking up the system—we're flipping it on its head. And we need passionate individuals like you to join us.

Person Specification

Essential:

• Previous experience in an administrative role, preferably in a nonprofit or education setting.

• Excellent organisational and time management skills, with the ability to prioritise tasks effectively.

• Strong attention to detail and accuracy in data entry and record-keeping.

• Proficiency in GSuite.

• Excellent communication skills, both written and verbal.

• Ability to work independently as well as part of a small collaborative team.

• Commitment to the mission and values of Class 13.

We are seeking a highly organised and detail-oriented Administrative Coordinator to join our small and ambitious team. The ideal candidate will have excellent organisation and planning skills, and knowledge of office systems and processes. The role is varied and the candidate will have a ‘can do’ attitude to juggle multiple tasks, and be willing to step in when needed to ensure the smooth running of our operations. This role is crucial in helping us achieve our mission.

Benefits:

• Competitive salary commensurate with experience.

• Opportunities for professional development and growth within the organisation.

• Meaningful work contributes to positive social change in the community.

• Supportive and inclusive work environment.

• 28 days annual leave entitlement inclusive of bank holidays (pro rata) plus additional annual leave for the Class 13 holiday from 19/09 - 25/09 

Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.

The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.

We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.

What We Offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.

As a TEIO, you will;

• answer incoming calls, speaking to those affected by crime & manage a caseload
• make outgoing calls, assess needs and risks and action plan with callers
• work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
• liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
• work with the wider team to ensure an effective, trauma informed service is given to those affected by crime

You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.

You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.

Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We’re seeking an Accounts Assistant to join our Finance team. If you thrive in a fast paced environment and enjoy data entry, this role might be perfect for you! Are you detail-oriented, organized, and passionate about numbers?

This role will assist the finance team with finance related queries and process of all financial transactions. This includes ensuring all purchase orders and invoices are authorised, and coded correctly, and payments are set up correctly so as to be paid in accordance with agreed terms.

Key Responsibilities: Assist the Finance office and Financial accountant with the below: 

• Processing of all financial transactions ensuring purchase orders and invoices are authorised and coded correctly into the system and payments are set up correctly to be paid in accordance with agreed terms – for World Bureau and AISBL.

• Setting up the suppliers on the finance system.

• Control of the purchase ledger.

• Executing timely and accurate payment runs.

• Raising the EVC invoices and managing receipts 

• Operation and control of the sales ledger, ensuring that invoices are produced and raised in accordance with contract terms; checking that those payments are received in accordance with agreed terms; and taking appropriate action including liaising with finance managers where amounts are not received.

• Accurate and appropriate income recording and liaising with Fund Development regarding donations received.

• Processing and recording of petty cash payments in accordance with the WAGGGS petty cash policy.

• Processing and payments of staff and volunteer expenses in accordance with the WAGGGS expenses policy.

•  Distribution of cash advances, processing the receipts from the expenses and reconciling the cash advance given.

• Banking cheques and excess cash held on the premises

• Bank and petty cash reconciliations for review by the finance manager or Finance Director.

• Provide first-line advice on queries around financial transactions and operations ensuring responses consider WAGGGS financial policies and procedures and the appropriate business context.

• Administration of the WAGGGS Company Credit Cards in conjunction with finance managers and to process the credit card receipts.

• Take responsibility for and able to evidence own personal development by undertaking relevant training, attending meetings, conferences and events ensuring that you are updated in all matters relevant to the role within your Personal Development Plan agreed with your manager.

Other Responsibilities (3 to 4 days a month) - Main bookkeeper for AISBL 

• Process all Invoices and Payments 

• Process all Sales invoices and receipts 

• Keep the day books and logs updated for administrators 

• Bank reconciliations 

• Process payroll journal 

• Balance sheet reconciliations where necessary 

• Assist Director of Finance and/or Management accountant with audit preparation 

Do you have excellent administration skills and the ability to effectively manage tasks and changing priorities on a day-to-day basis?

Join our charity to help us work towards our mission and make a difference!

• Permanent full-time contract – 37.5 hours per week
• Circa £23,673 per annum + excellent benefits – including life assurance and a health cash plan, see the full list below.
• If you’re looking for a different work life balance, we’re open to seeing applications from candidates who are looking for part time hours or other flexible working options. So please don’t hesitate to let us know when you apply, and we can discuss an appropriate work pattern to suit you.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our HR Administrator you’ll play a key part in ensuring our candidates have a smooth onboarding from start to finish.

Day to day, your to-do list will be filled with everything from initiating references and DBS checks through to creating offer letters and employment contracts, and ensuring new employee’s details are entered into our payroll system accurately so they can be paid correctly.

We are a small, friendly, and busy team. While there is a plenty of work to do and a high standard of accuracy required, we all work together to achieve what needs to be done.

Please refer to the vacancy pack on our website for full details of the responsibilities of the role.

Where you’ll be based

Our Head Office is situated on the same estate as our Preston Montford Field Centre, near Shrewsbury.

The 12-hectare site is managed to provide a rich range of habitats, including ponds, a wildflower meadow, ancient orchard, the remains of a walled garden and even a Bee hotel!

Do you want to be surrounded by nature on your lunch break? This is the role for you!

There will be the option for some remote / home working. Your time in the office will be dependent on our business needs. If this is something you would be interested in, we can discuss this further if you are selected for interview.

Who we’re looking for

You will have a strong administration background and be comfortable working with new software and systems. Experience of working in a HR, Recruitment or Payroll department is advantageous, but full training will be provided on our ways of working. You will also have:

• A great work ethic where aptitude and attitude are key
• A natural pride in the work you produce
• A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
• A professional manner in all that you do
• An empathy with the aims and objectives of Field Studies Council
• A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges

Sound like the role for you? Come and be part of the team! We look forward to your application.

Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 9 June 2024.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place either online or at Field Studies Council Head Office in the week commencing 17 June 2024

Shortlisted applicants will be contacted by email.

Fundraising Assistant

Contract: Permanent, part-time (21 hours per week)

Salary: £25,000 - £27,000 pro rata (commensurate with experience)

Location: Battersea, London.

This is a part-time post, 21 hours per week to be worked on Monday, Tuesday and Wednesday. Hybrid working available, with a requirement to be in the Battersea office 1 to 2 days per week.

BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding, we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.

Working as a member of the Mass Engagement team, you will be part of the team tasked with growing individual giving income.  We are increasing the range of new donor audiences, expanding the range of fundraising channels and developing new fundraising products.

We are looking for an organised and motivated individual, who has excellent communication skills, an eye for detail and the ability to build relationships with people by email, on the telephone and in person.

You’ll be responsible for responding to fundraising enquiries across multiple channels including phone, email, and print, thanking supporters, collating campaign results and providing an exceptional experience to our supporters. You will ensure that all donor details are accurate and kept up to date on our CRM (Microsoft Dynamics).

To apply please apply with a copy of your CV on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: Thursday 9th June 2024 12am

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities. We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team details are on our website to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

About the role:  

Rebuild East Midlands exists to support individuals who have experienced human trafficking and modern slavery to overcome the barriers that they might face in starting a new life, free from exploitation and slavery. As a Project Worker, you will be supporting them to connect with community resources, building resilience and improving wellbeing. You will take a holistic view to support people’s recovery to live fulfilling lives. 

We are expanding our Support Delivery Team and are looking for a Project Worker who will help us to deliver Trauma Informed support to the individuals we work with as they move forward with their lives, ensuring that support is tailored to each individual’s cultural and social needs. 

Rebuild East Midland’s organisation values are at the core of all that we do. The successful applicant will be an individual who shares these values with us: 

• We are future focussed. 

• We are consistent. 

• We focus on the individual. 

• We are flexible.

• We promote empowerment. 

Main duties and Responsibilities: 

• Key working and managing a caseload of individuals and their families, ensuring those we work with receive support appropriate to their individual needs. Supporting and signposting with regards housing, welfare rights, legal support, health, education/employment, and other aspects of life.

• Direct work with individuals, including home visits, 1-1 activities, or support to attend other agencies as required.

• To establish and maintain effective relationships with other agencies, including Social Services, other statutory and voluntary agencies, mental health services, Children Centres, GP's, and other health services, education, Court Witness Service, to ensure a multi-agency approach to support planning. 

• Promote Rebuild’s group activities to individuals and encourage to attend to enable social connection and belonging. 

• Support the planning and facilitation of group activity sessions and events. 

• Work in a needs-led, strength-based approach to partner with individuals to develop support plans to build resilience and support them to connect into the community. 

• Networking and building partnerships with local organisations and professionals to enhance the work of Rebuild in the local community. 

• To provide mental health first aid to mitigate the aftereffects of trauma caused by trafficking, sexual abuse, rape, domestic slavery or forced labour. 

• Keep accurate records for monitoring and evaluation purposes. 

• Some very occasional weekend and evening work may be required. 

• Make an active contribution to the overall work of Rebuild through team meetings, staff training, awareness and fundraising events, and any other appropriate activities. 

• Keep up to date with all organisational procedures, policies and professional codes of conduct and work towards best practice.

In the right candidate we are looking for someone who can evidence the following: 

• At least 1 year’s previous experience in a support setting. Preferred experience of working with people who have been affected by abuse, trafficking, homelessness, mental health, complex needs, offenders and/or refugees. 

• Awareness of Trauma Informed Practice. 

• Proven knowledge of working with community organisations and signposting to different services. 

• Ability to advocate for the needs of those we work with. 

• Proven experience of carrying out needs and/or risk assessments and the support planning process. 

• An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with. 

• The ability to develop and maintain good professional relationships.  

• Able to react effectively to highly pressured situations. 

• Strong communication skills with proven writing ability. 

• Discretion and work in accordance with the Data Protection Act. 

• Good people skills especially with those whom English is not the first language. 

• Proven knowledge of safeguarding policies and procedures relating to adults and children and young people. 

• Valid employment rights to work in the UK. 

• The post holder will be required to undertake an enhanced DBS check. 

• The candidate will need to have a vehicle and valid driving licence. Mileage costs to be reimbursed.   

Rebuild East Midlands is committed to inclusive employment practices, and we encourage applications from individuals from diverse backgrounds and ethnicities. We encourage applicants to think creatively about how they can meet the requirements of the person specification. If there are essential criteria you do not meet, please do describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. 

Benefits: 

• Rebuild East Midlands are an organisation that prioritises wellbeing, which includes a personal wellbeing plan and regular collective wellbeing days with the team. 

• 30 days holiday per annum plus bank holidays plus another day off for your birthday. 

• Flexible working options available. 

• Regular support and supervision. 

• Regular clinical supervision with a qualified therapist. 

• Competitive pension contribution. 

• Training will be provided during an induction, as well as opportunities for continuous training and development whilst in post. 

Application process  

Please send a CV with a cover letter outlining your suitability for the post by making reference to the job description. 

Psychometrician
£21,012 pa plus excellent benefits (£52,530 pa FTE)
Aldgate, London
14 hours per week

We are seeking a Psychometrician for two days per week to lead psychometric analyses and interpret the examination results of the Royal College of Pathologists.

The College is responsible for the delivery of pathology examinations for doctors, scientists, oral pathologists (dentists) and veterinary pathologists in 17 specialties – the Fellowship examinations of the Royal College of Pathologists (FRCPath). The FRCPath Part 1 is held online and is a test of knowledge while FRCPath Part 2 is held in person around the UK as well as in the Republic of Ireland and, for histopathology, in international centres such as Dubai and Egypt. The College is regulated by the General Medical Council for the medical examinations and the General Dental Council for the Oral and Maxillofacial Pathology examinations, but the examinations are open to all appropriately qualified candidates.

The FRCPath examinations are held twice a year in Spring and Autumn and attracts approximately 1,200 candidates per session across the specialties. While some examinations attract up to 200 candidates, some examinations consistently attract very small numbers of candidates, with a number of examination cohorts sitting somewhere in between. The Psychometrician will advise on the appropriate data collection methods for the examinations and undertake psychometric analyses of appropriate examination data for each examination session and will, in time, be asked to provide analysis of longitudinal data.

As the College continues to develop its examinations, the Psychometrician will possess sufficient expertise to provide advice on the appropriate psychometric tests to undertake for the specialty examinations as different formats or methods of delivery are considered.

The examinations are delivered by an examinations team in the College which sits within the Learning Directorate. Each specialty examination is supported by an appropriately qualified panel, led by a Panel Chair, all of whom are overseen by the Clinical Director of Examinations (a pathologist). The Psychometrician will be expected to communicate with a wide range of individuals regarding the College examinations, with varying levels of knowledge about psychometrics, and will provide training for examiners and staff on a regular basis.

The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme.  The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.

Closing date: 9am, 3 June 2024.
Interviews: 18 June 2024.

As our Growing Minds Family Coordinator, you will help promote and deliver the work of the Growing Minds project – a collaborative, place-based project to support children’s development, from birth to five. In this role you will work directly with families, in our project area – Littlemore, in Oxford. This may include contacting families to engage them with our offer of support, assessing families support needs, providing in home support, and supporting families to attend local groups and other activities. 

This is the perfect opportunity to make a meaningful difference for local families.  Our ideal candidate will:

· Have experience working in a family support role

· Have safeguarding experience

· Have a strong understanding of the needs of families with young children

· Have knowledge or experience of supporting children’s early learning and development

· Have experience of being or working with volunteers

· Have experience of running groups for children and parents

· Be able to work collaboratively and build strong networks within the local Littlemore community and with other agencies and funders

· Be able to put people at ease and embody the Home-Start ethos of no judgement and #RealLifeParenting.

Hours of work: 25 hours per week

Salary: £28,282 (FTE), pro-rata for part-time hours

We believe that diversity in the workplace enables us to create a relevant, innovative and effective organisation. We are an equal opportunity employer and welcome applications from candidates with diverse life experience. We are committed to recruitment that is fair and free from bias.

Home-Start Oxford is a Disability Confident Employer. Please get in touch if you require this information in an alternative format, or to discuss an alternative form of application or other forms of reasonable adjustment.

We are committed to equality of opportunity and to safeguarding and promoting the welfare of children and adults. We expect all employees to share this commitment, and we ensure it is reflected in our recruitment and selection practices.

We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.

We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.

Within this role, you will support the team with a wide range of tasks including:

• Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
• Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
• Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
• Record supporter information on the Raisers Edge database accurately.
• Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
• Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
• Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
• Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.

What are we looking for?

• Good interpersonal and communication skills (verbal and written).
• Ability to prioritise own workload effectively.
• Good attention to detail.
• Team player.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:  Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
• Ability to work in part of a team and collaborate with others.
• Keen eye for accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

As an integral member of the Marketing and Admissions team, you will help support ticketing set up, booking enquiries and reporting that help to deliver excellent customer service, event sales and drive admissions to this Arts and Crafts gem in Compton, Surrey. 

Working collaboratively with the Head of Marketing and Admissions as well as the public facing teams, you will support creative tactics to drive sales online, help to manage group bookings, and understand customer needs to help develop the functionality of our systems. This role is critical to the continued success of the organisation’s exciting programme of events and exhibitions.

Organisation, teamwork and attention to detail are key to success in this position.

For full details and how to apply please visit our website.

Closing date: Monday 17 June at 5pm

Interviews:  Friday 28 June

Watts Gallery Trust is committed to providing equality of opportunity for all staff and welcomes applications from all individuals for advertised jobs that match their skills and interests. We welcome applications from all sections of the community.  We particularly encourage applications from Black, Asian and minority ethnic candidates, and from disabled candidates, as these groups are under-represented within the Arts field and at Watts Gallery Trust.