Team Administrator Jobs in Home Based

Directorate: Marketing, Education & Events
Reports to: Events Manager
Salary range: £26,001 - £32,800
Location: London – EC4Y 8EE (Hybrid)
Contract: Full-time (31.5 hours over 5 days); fixed-term (minimum 9 months)

Job Purpose

BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research and cases. 

Our events team deliver the award-winning Annual Conference (Manchester 28-30 April 2025) in a hybrid format to c2000 delegates, plus our Case-based conference (Leeds 5-6 Nov, in-person c300 delegates) as well as a programme of celebratory awards. 

The Events Executive works alongside the Events Manager, Digital Events Manager and Head of Events to deliver our events. Working on a range of areas from registration, logistics, being the main point of contact for delegates and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and liaise with multiple stakeholders.

Main responsibilities

Event coordination

• Coordinate the registration management process for BSR conferences, including: arranging our registration services, data management and reporting.
• Manage the events inbox, being the main point of contact for delegates for all queries.
• To coordinate networking sessions and taster workshops within annual conference.
• Organise logistical elements including award prizes, abstract poster submissions and processes, arranging site visits, accommodation, travel arrangements and expenses.
• Manage CPD accreditation of events and activities.
• Provide content for webpages and emails to keep delegates informed.
• Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure.

General

• Be a core member of the events team by attending and inputting into all planning meetings, venue site visits and delivery of events onsite.
• Identify and contribute ideas on how to improve processes and ways of working.

Please note: This role will require travel, overnight stays and weekend work, for example at our conferences (6 day stay). As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings.

Person Specification

1.  Experience of working in events 
2.  Ability to demonstrate understanding of the requirements of events management and various elements of the role 
3.  Proven project planning and coordination experience 
4.  Experience of managing delegate registration and event data
5.  Experience of sourcing and liaising with venues and suppliers
6.  Ability to demonstrate use of initiative and innovation to make positive improvements or efficiencies 

Inclusion and Diversity 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.

Benefits of working at BSR

We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:

Wellbeing: 

• Free period products in our office
• Free flu vaccinations 
• Mental Health First Aiders 
• BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to 
• Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA 
• WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources 
• Our enhanced sick pay offer is: 
  • Up to two years’ service: 4 weeks full pay and 4 weeks half pay 
  • After two years’ service: 12 weeks full pay and 12 weeks half pay 
• We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation- wide volunteering day. 

Time-based: 

• We offer 30 days annual leave in addition to bank holidays 
• All staff can request sabbaticals at any point, which are considered on a case-by-case basis 
• We also offer an extra day for moving house 
• Bank holiday swaps- you can swap a bank holiday day for another day’s leave (entitlement remains 1:1 days) 
• We’re a 4 day week employer, which at BSR means working your full-time hours (31.5 each week) over 5 days

Learning and development

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals’ achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we’ll cover the cost of that.

Financial: 

• We offer a performance related pay incentive scheme 
• Income protection scheme 
• You’ll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total). 
• Our life assurance policy pays three times your basic salary 
• Interest free season ticket loans 
• Ride-to-work scheme 
• Interest-free loan scheme 
• We also provide generous enhancements within our parental and family leave policies. 
  • Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate. 
  • Our paternity leave offer is 6 weeks at full pay. 

No one should feel alone when diagnosed with primary bone cancer. The Bone Cancer Research Trust strives to provide a supportive network for all primary bone cancer patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, patients can often go through their entire treatment and recovery without meeting another patient, so external support is vital.

Over the last 4 years, our Support & Information Service has seen significant growth, and developed to become a leading source of support for patients, family members, siblings and friends of patients.  Our Support & Information team provide enduring support and ensure that this can be accessed at any point in a primary bone cancer journey and by anyone affected.

Our aim is to increase the reach of the service further, ensuring that all patients diagnosed in the UK have the opportunity to access our Support & Information Service.  The Support & Information Officer will play a pivatol role in achieving this through building lasting relationships with both patients and families and healthcare professionals.

They will assist in all aspects of the Bone Cancer Research Trust's Support & Information Service, including the organisation and delivery of  virtual support groups, the administration of the Charity's financial grants, the distribution of information resources and the administration of our digital groups. They will also have the opportunity to lead on the delivery of our regional in-person ‘Get-Togethers’, which bring the primary bone cancer community together to gain peer to peer support.The successful candidate will also play an important role in the continuous development of the Service, ensuring that impact is measured and feedback is acted upon.

This role offers an exciting opportunity to make a direct impact on the lives of those affected by primary bone cancer, offering support at time of great uncertainty.

Are you passionate about providing great stewardship to corporate partners? Zoe’s Place have created a safe, caring and fun place, where parents know their children will receive the best care possible – a home away from home. In order to continue our specialist work, we need to ensure the charity continues to grow its corporate support.  Come and join our friendly team based in Coventry.

If you’d like an informal chat please call Lisa Harrison – Byrne at the hospice.

The role

 We’re seeking an Events and Project Officer to join our ambitious Support, Research, and Influencing team.

This is a brand-new role that will play a vital role in our team to ensure health professionals across the UK have a better awareness and understanding of pancreatic cancer and the complex supportive care needs of those affected. You can be proud to know that you’re playing a part in these services which will ultimately improve the standard of support and care received by people affected by pancreatic cancer from their healthcare team. 

In this role, you will: 

• Co-ordinate a selection of our highly-rated virtual educational events for health professionals.
• Support with the development and creation of new online courses and reviews of existing online courses for health professionals.
• Co-ordinate the delivery of our patient-facing webinars, working in collaboration with the support services team and nurses.
• Support with the co-ordination of our annual in-person Research Forum; parliamentary events and health improvement events; and engagement events with stakeholders in Scotland, Northern Ireland, and Wales. 

About You

• You will have experience in coordinating successful events, in particular webinars.
• You will have excellent organisational and time management skills with a keen eye for detail and accuracy.
• You will be passionate about working for the charity and transforming the future for people affected by pancreatic cancer. 
• You will be able to work across teams and departments in a collaborative manner and be able to effectively manage and prioritise a busy and varied workload. 

If this sounds like you – we’d love to hear from you!

About Working for Us 

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About Us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values: 

-Courageous

-Collaborative 

-Compassion 

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At PCUK our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent, therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.

How to apply 

• You can download the Job Description and Person Specification on our website for details of the role. If you have any questions about this role or would like an informal chat before applying, please get in touch with Harriet Smith (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Interviews will be held remotely on teams on June 26th and 27th of June, 2024.

No agencies/sales call please – as a charity, we work hard to keep our costs down and therefore will not engage with agencies to support this recruitment. 

At Demelza, we deliver extraordinary care for extraordinary children.
Our supporters mean everything to Demelza and the families we care for, without them we would not exist.
We are looking for an experienced customer focused individual who is passionate about delivering remarkable service. This role will provide you with the opportunities to work closely with our teams across Demelza and provide excellent service to our supporters. 

To be key in ensuring supporter records are updated and maintained. To work across the Supporter Services, Fundraising and Finance Team to add income and supporting documentation for audit trails, future thanking and Gift Aid claims. You will lead on the processing of post and redistribution to correct areas of the organisation. 

To be responsible for providing a high standard of supporter care to Demelza’s supporters by responding to written, email, web and telephone enquiries as well as the first point of contact for onsite visitors to ensure excellent supporter engagement.   

You will: 

Input new supporter data and update existing records as needed 
Handle cash and cheque donations adding these directly onto the database to create income batches and ensure reconciliation with the Finance system 
Be the first point of contact for supporters via telephone and visiting in person 
Provide administrative support to all members of the Fundraising Team

Research Assistant

Location:  Hybrid – the role is based in High Holborn, London with some homeworking
Salary:       c£27-30k per annum plus benefits
Contract:   Permanent, Full time (flexible hours)
Start:         As soon as possible

 
Are you an enthusiastic and motivated individual who can help us improve the quality of critical care in the UK? Enjoy working across a range of exciting studies? Looking to develop your research skills and knowledge of research methodology? If so, we’re looking for a Research Assistant to join our dynamic research team.

About us:

The Intensive Care National Audit & Research Centre (ICNARC) is an independent, scientific, not-for-profit organisation (circa 60 staff), that uses accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them. 

About the role:

This is an exciting opportunity for an enthusiastic individual looking to further develop their skills in research methodology and conduct to join our research team in ICNARC’s UKCRC registered Clinical Trials Unit. 
You will support Trial Managers and staff in critical care units in the delivery of a range of research studies and clinical trials, across our portfolio of adult and paediatric critical care research. The primary focus will be on our National Institute for Health and Care Research funded randomised clinical trials (RCTs).

What you’ll need to succeed

It is essential that you have a proactive attitude with a clear enthusiasm for conducting clinical research and have experience of working in a research environment. You will have strong administrative and organisational skills will excellent attention to detail. As you will interact with research teams, participating sites and patients or their family members being a good and effective communicator both verbally and written is key.

You will also receive a benefits package including:

• 25 days holiday per year, increasing with length of service;
• flexible working;
• interest-free season ticket loan;
• life assurance and wellbeing support;
• enhanced pension scheme;
• enhanced sick pay;
• enhanced maternity/adoption pay;
• employee assistance programme;
• support with further academic/professional development.

How to apply: 

Please read the job description for the role. The person specification sets out the skills and experience we are looking for.  Apply with a cover letter (no longer than 2 sides of A4) setting out your suitability for the role and a current CV.  Please upload this via our online portal.

 
No agencies.

Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior closing date.

         
“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."

REF-214766

Job Title: Supporter Care Manager

Reporting to: Director of Fundraising

Hours of work: 37.5 hours per week

Salary: £35,000 per annum

Closing Date: 28 June 2024

Location: Royal Trinity Hospice, Clapham (Hybrid)

About Compton

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.

Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.

Vacancy

Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.

The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team. 

The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.  

The successful candidate will be expected to:

• Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
• Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
• Ensure that the best donor experience and journey is in place across all income lines.
• Work closely with the Database Manager to identify and implement process improvements and where possible system automations. 
• Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
• Provide timely and accurate reporting to the Director of Fundraising.
• Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
• Work as part of the wider Fundraising team providing support and participating in other duties where required.
• Work in a hybrid model of some days in the office and others from home.

Required experience, knowledge, skills and characteristics:

• Experience of delivering excellent supporter care or customer care in a charitable or commercial setting. 
• Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
• Experience of managing a team to deliver excellent supporter or customer care. 
• Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
• Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
• Strong organisation and evaluation skills and ability to prioritise workflow and resources.
• Desire to exceed expectations and deliver the best supporter experience and journey.

Desired experience, knowledge, skills and characteristics:

• Experience of training and mentoring others to ensure the best donor experience.
• Automation of imports from various fundraising platforms.
• Experience of mapping donor journey and fundraising logistics processes.
• An understanding of Direct Mail processes and logistics.
• A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.

Company benefits

• Annual leave 25 days plus bank holidays
• Non-contributory life assurance scheme
• Standard Life pension scheme with Company contributions starting at 3%
• Employee Assistance Programme - offering free 24/7 support & counselling and advice

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's international membership, increase the value of our membership offer, increase our income, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organizational skills and the ability to coordinate high-quality webinars.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Wednesday 19 June.
 

PVRI is a Registered Charity, number 1127115

The BNSSG VCSE Alliance exists to enable diverse VCSE organisations to engage and participate in system-wide changes to health and care services. We are seeking a VCSE Brokerage Manager to lead the development of a Brokerage Framework, which will provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach VCSE organisations.

About Us

The Bristol, North Somerset and South Gloucestershire (BNSSG) VCSE Alliance launched in January 2024. It aims to influence and facilitate greater collaboration between the regional health system (BNSSG Integrated Care System) and the Voluntary, Community and Social Enterprise Sector (VCSE). It seeks to do this by enhancing the role of the VCSE sector in the delivery and transformation of wellbeing and health, and cementing our sector’s role as a key strategic partner in the planning, design and delivery of health and care, in its widest possible definition.  

The co-design of a new ‘VCSE Brokerage Framework’ with colleagues from the Integrated Care Board (ICB) and System (ICS) is a key priority for the VCSE Alliance in 2024-25. The aim of the Brokerage Framework is to provide a clear, fair, inclusive and proportionate way for health and social care system partners to reach a diverse range of VCSE organisations. The intention is for it to be a new process by which grants and opportunities can be distributed to the sector. 

This is a really exciting time to join the Alliance and deliver a new innovative process which has the potential to be transformative for Bristol, North Somerset and South Gloucestershire.

The Role

The VCSE Brokerage Manager’s role is to lead on the further development, piloting, and preparation for launch of the Brokerage Framework. The role will work closely with colleagues across the VCSE Alliance and the health and social care system. Ensuring that diverse VCSE organisations, from micro to large scale and that serve communities of interest, of place and of practice are included and enabled in the brokerage framework will be crucial to the success of this role. 

About You

You are an organised and proactive individual with a successful track record in project management and partnership working. Your skills include: 

• Strong organisational and time management skills 

• ability to prioritise tasks and deliver / produce work under pressure and to deadlines. 

• Excellent interpersonal skills including the ability to communicate effectively with people from a wide range of backgrounds and roles.  

• Excellent self-motivation and the ability to self-start and use initiative.  

The Details

• Location: Bristol, United Kingdon (Hybrid)

• Contract: 12 months, with potential for extension

• Salary: £41,500

• Hours: 37 hours per week. Candidates interested in part-time or job-share options are welcome to indicate this at the application stage  

Our approach 

We take a highly supportive, flexible approach to enabling people to excel within their roles, and to reach their full potential. Examples include: 

• Flexible working – we encourage people to put in flexible working requests where this supports your needs; including caring duties, long-term health conditions or wellbeing.

• Hybrid working – 60% in the office or community venues and 40% work from home is typical for full-time staff. 

• A core day in the office for all staff (Tuesday) to ensure that hybrid working works well, facilitating the quick conversations and team discussions that benefit from face-to-face. We also have weekly team ‘wellbeing’ lunches to bring people together.  

• We don’t book any group meetings before 10am or after 4pm as we anticipate working around different people’s flexible needs and we don’t want you to miss out if you need a late start or an early finish. 

• We aim to ensure that everyone can bring their whole selves to work with a workplace culture that embraces diversity and recognises the benefits of a diverse team for us all.

• We offer you a highly collaborative workplace with lots of discussion, knowledge-sharing, a collective approach to solution-finding and a shared sense of purpose. 

We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.

We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.

Within this role, you will support the team with a wide range of tasks including:

• Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
• Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
• Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
• Record supporter information on the Raisers Edge database accurately.
• Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
• Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
• Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
• Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.

What are we looking for?

• Good interpersonal and communication skills (verbal and written).
• Ability to prioritise own workload effectively.
• Good attention to detail.
• Team player.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:  Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
• Ability to work in part of a team and collaborate with others.
• Keen eye for accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Are you looking for a career change?

Do you want a role that offers you an opportunity to support the needs of people affected by cancer in areas where access to services is a challenge?

This could be the perfect job for you.

This is a rare and exciting opportunity for and enthusiastic individual to join a growing and dynamic healthcare team to provide support for anyone affected by cancer.

We know from research that patients who live in areas of social deprivation and financial hardship have some significant health and non-healthcare care needs relating to their cancer experience but also, they find it difficult to access conventional cancer treatment and support services.

Our vision is to address the health inequalities in our area and improve access to holistic cancer support by bringing the services to an area where people can access. Working at our Big Purple Bus locations, you will be seeing clients face to face and also providing telephone and digital support. 

This is an extremely rewarding role, and we would welcome applications from candidates who feel passionate about making a difference to the lives of those living with and beyond cancer. 

Main purpose of post

• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately. 

• Manage professional and self-referrals to the service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated information and support.

• Meet with people on the Big Purple Bus predominantly to provide face to face support when accessing the service (patients/clients, carers, relatives, professionals), providing high quality information and support within defined level of competence in relation to cancer.  This will include assessment of service users’ information and support needs (Holistic Needs Assessment/Cancer Care Review), provision of written or verbal information, supportive listening and action planning to facilitate self-management. 

• Act as a single point of contact for any on-going Big Purple Bus support services liaising with the individual being supported and any professionals and agencies involved in their care. 

• Work proactivity with primary and secondary care and voluntary sector partners to promote Weston Park Cancer Charity and build awareness of the support available for people living with and beyond cancer.

This is a rare and exciting opportunity for an experienced and enthusiastic person to join a growing and dynamic team that provides excellence in supporting people living with and beyond cancer and their families.  The post has been created to support the expansion of cancer support services.Applications are welcome from health, social care and voluntary sector professionals with experience of personalised care and understanding of the wider determinants of health, including, social, economic and environmental factors. 

The postholder will be part of a team which provides a ‘Single Point of Contact’ for people living with and beyond Cancer and professionals such as clinical nurse specialist, GPs, social workers and voluntary sector partners, in Sheffield and surrounding areas.  They will manage referrals to the Big Purple Bus service and triage appropriately including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support. 

The postholder will provide personalised information and support about cancer and cancer services, within their level of competence, which will enable people to navigate the health and social care system and make choices that are best for them.  The post holder will employ a What Matters to You? approach, using Holistic Needs Assessments and Cancer Care Reviews to support collaborative and person-centred practice.

The postholder will be expected to take an active role in contributing towards the development and implementation of Big Purple Bus support services, have the ability to work autonomously as well as part of a wider team, adhering to excellence in service delivery and customer service. 

We are looking for someone with a highly organised and flexible approach to work.  You must possess excellent interpersonal and communication skills with the ability to adapt your approach to the needs of the people we support.

Posts will have a primary base at the Big Purple Bus but with some occasional working from one of our other locations (Cancer Support Centre & Charity Hub) dependent on service need.

What you do:

Delivery of Information and Support to people living with and beyond cancer and their families. 

The post holder will: 

• Act as first point of contact on the Big Purple Bus for any requests for information and support from the public or professionals (drop-in, appointment, phone, email), triaging more complex requests appropriately. 

• Manage referrals to the Big Purple Bus service and triage appropriately, including to internal colleagues and services and partner agencies, ensuring people referred receive timely and coordinated, information and support.

• Act as single point of contact for any on-going support services liaising with the individual being supported and any professionals and agencies involved in their care. 

• Provide information and support within level of competence of the post (Macmillan Levels of Intervention Criteria L1,2, and L3 under supervision; NICE approved four tier model of psychological support Level 1).

This will include: 

• Assess the needs of individuals attending / contacting the Big Purple Bus service and identify the required level of intervention. 

• Support users sensitively to help them understand basic clinical information they have been given (e.g. around diagnosis, treatment, effects of the illness and treatment, cancer terminology), helping to resolve situations where users feel they have been given conflicting information. This will include addressing concerns and queries and working to resolve them and the ability to recognise and work within the limits of own competence and responsibility is crucial, referring issues beyond these limits to relevant people.

• Provide basic supporting information around topics such as reducing the risk of cancer, cancer screening, healthy living, the impact of cancer, in the most appropriate format (e.g. written, verbal, and others as appropriate to overcome any barriers to communication). 

• Provide information on topics such as e.g. benefits, travel insurance, and facilitate access to services e.g. specialist benefits advice, complementary therapy. 

• Liaise with relevant staff at all levels as appropriate both within the charity and externally to address issues identified, and seek advice with more complex issues, directly involving others where necessary, e.g. Cancer Information and Support Advisor or Senior Advisor; Clinical Nurse Specialists (CNS).

• Contribute to the development and maintenance of effective relationships with partner organisations in primary and secondary and voluntary the sector via networking, also giving talks and presenting at relevant groups.

• Deliver awareness raising activity to promote the service. 

Operational delivery 

The post holder will: 

• Collect and collate data regarding contacts with the service users in person and produce reports of activity as required. 

• Contribute to events and displays externally liaising with departments and agencies as required. 

• Provide general administrative support to the Health Care Professionals and Outreach Service Manager [FM1] [PM2] 

• Work flexibly in order to deliver the objectives of the cancer support service, including attending events and outreach sessions across South Yorkshire, North Derbyshire and Bassetlaw.

• Assist in the development of leaflets, posters and other materials, e.g. To publicise the service, recruit volunteers, support cancer awareness and other events.

• Facilitate open and effective communication with multi-professional teams, both internally and externally. 

Management & Leadership 

The post holder will: 

• Seek advice and support from senior colleagues on clinical matters.

• Adhere to policies and protocols relevant to the post, contributing to their updating and development as appropriate.

• Adhere to systems and processes to promote a healthy, safe and secure working environment and maintain accurate documentation and report any concerns. 

• Contribute to the continuous improvement and development of the service, identifying areas for change / improvement and suggesting new approaches and implementing changes in practice identified through other routes e.g. annual service review or user feedback. 

• Act as a role model by demonstrating expertise and maintaining credibility, ensuring a positive image of Weston Park Cancer Charity is maintained. 

General Duties 

• Report accidents and incidents as per Weston Park Cancer Charity’s policy. 

• To be an ambassador for the charity. 

• Demonstrate a positive and supportive attitude to staff and volunteers and uphold the philosophy and values of the charity. 

• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.

• Be proactive with your training and development needs, maintain relevant professional registrations and adhere to codes of practice

• Participate in team meetings and events

• Adhere to all WPCC’s policies and procedures including Health and Safety regulations, Equal Opportunities and Safeguarding. 

The above job description is not an exhaustive list of all duties required of the postholder. 

Individual Giving Manager

Closing Date:16 June 2024

Interview Date: 24 June 2024

Location:  Hybrid, with work at both our Selly Park & Erdington Sites

Hours:  Full time

Duration:  Permanent

Salary: Corporate Band E, £33,882 - £39,601 per year

DBS Requirement: Basic

“Happy to talk about flexible working.”

We are seeking an experienced candidate with a great understanding and knowledge of individual giving, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.

The role will manage the Donor Acquisition Fundraiser and In-Memory Fundraiser and be responsible for the overall delivery of our individual giving strategy.

As the Individual Giving Manager, you will play a pivotal role in the planning and implementation of our individual giving programme of fundraising and activities, aimed at individuals. It will be the Individual Giving Manager’s responsibility to generate significant income through individual gifts, campaigns and appeals, regular giving, in memoriam giving, lottery and legacies, and to increase activity and income from these sources.

Your primary focus will be on recruiting new donors, retention through a gold standard supporter journey and income growth for these vital areas of fundraising, all while leading a dedicated team. You will be responsible for delivering innovative and creative appeals as well as supporting the fundraisers responsible for in-memory and donor acquisition to achieve their targets and objectives.

Individual Giving is a growing income stream for Birmingham Hospice, and this have been recognised by the Executive Team who are investing in this area, in particular regular giving and legacies.

If you are a focused and driven individual who enjoys creating new and exciting fundraising appeals and campaigns, then we want to hear from you, but more importantly you must have a passion for fundraising and hospice care and the ambition to grow income and increase donor recruitment and retention.

You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.

If this sounds like the role for you then we’d love to receive your application!

The role

As Events Fundraiser you will manage and develop myaware’s events portfolio and support in aid of fundraisers. You will also be responsible for managing fundraising volunteers and volunteer fundraising groups. The purpose of the role is to build long-lasting partnerships with supporters and volunteers to achieve maximum events fundraising income for myaware. There will be a requirement to manage records and relationships through the CRM system in line with GDPR.

The Events Fundraiser will be home based within the UK and will work in co-operation with all myaware colleagues to deliver agreed fundraising and awareness campaigns. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. A full UK driving licence and access to a vehicle insured for business use is desirable but not essential.

 Who are we looking for?

The successful candidate will have a minimum of one year experience gained in a fundraising role within a charity, with demonstrable experience of income growth and the ability to meet and exceed income targets via delivery of successful fundraising events. Experience of working with and managing volunteers is essential.

We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be well organised and efficient, with IT skills and experience of using a work-related database or CRM system. An excellent communicator with the ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by 5pm on Sunday 16th June 2024

Interview dates: 27th June 2024 and 1st July 2024. Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis and we reserve the right to bring forward the closing date at any time.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

The People Operations Team is a high-performing and professional team that supports and delivers transactional services across the organisation. Our goal is to provide excellent customer service to all employees and volunteers at Marie Curie - ensuring this is done with efficiency, effectiveness and with people at the heart of what we do.

The team are split across the UK and our People Operations Coordinators aim to provide personalised support to the respective regions through the resolution of queries and processing of the following:

• Onboarding of New Starters and Offboarding of Leavers.
• Changes for existing employees (working houses, secondments, promotions etc).
• Issuing of employee contracts and variation letters.
• Processing regulatory and compliance-related paperwork (e.g. Right to Work, background checks etc)
• Maintaining data accuracy and integrity across our HR information systems.
• Continual improvement and development of people processes.

Your role …

Salary: c£24,500 per annum depending on experience (+ £3,500 London Weighting if applicable)

Hours/Contract: Permanent - 35 hours per week

Based: Home Based - For those within commutable distance to London, you will have the option of working flexibly between home and in our modern open plan HQ in Embassy Gardens

As our People Operations Coordinator you will provide an efficient, accurate, professional, and comprehensive service and support across our place-based regions. Having full ownership of the employee lifecycle across all our directorates, Business Services, Caring Services, Volunteering and Medical.

The role will undertake transactional activities for our full journey relating to our joiners, movers, and leavers to ensure our systems are accurate and updated within deadlines, executing comprehensive and effective processes to ensure an impactful employee experience.

This is an ideal career opportunity for individuals with experience in handling high-volume administrative activities, preferably in a large/complex/multi-site organisation. We're open to various industry experiences though a passion for Marie Cure's mission and purpose and an understanding of how the role of HR supports the wider strategic objectives of the Charity is key. We can support the obtainment of HR qualifications for anyone currently studying for or willing to work toward an HR qualification.

Additional Criteria for Success:

• Good level of IT literacy in Microsoft package apps.
• Demonstrable ability to answer first-line queries, owning problems to resolution and prioritising escalations appropriately.
• Excellent communication skills. Proven track record in providing first-class customer service to a diverse set of customers and stakeholders.
• Able to work to set SLAs and deadlines, prioritising, and structuring work accordingly.
• Continuous improvement mindset. Paying close attention to detail, accuracy, and completeness. Provides root cause analysis, learning from mistakes and can report on and implement solutions/interventions.
• Highly motivated and collaborative in your approach to working with others.

Application & Interview Process

• As part of your online application you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sun 23^rd June
• Interviews/assessment: w/c 1^st July

Please see the job description for details.

Benefits you'll LOVE:

• Flexible working (this role offers home working). We're happy to discuss flexible working at interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to