Homelessness jobs

Major Gifts and Partnerships Lead

Are you an ambitious, relationship‑driven fundraising specialist with a track record of securing transformational income? Do you thrive on building powerful partnerships that change lives?
If yes, this could be the perfect next step for you. 

We are seeking an experienced fundraising leader as our Major Gifts and Partnerships Lead, bringing a strong track record of securing multi-year support from major corporate and philanthropic funders. 

Following several successful years for Mencap’s Fundraising Directorate, we are striving to grow income even further across all teams and this role will play a vital part in that journey. We have a huge opportunity to grow both our corporate and philanthropic income, and we’re looking for someone who can truly capitalise on this potential. 

Working closely with our Corporate Lead and High Value Relationships Lead, you’ll be part of a collaborative team focused on securing six‑ and seven‑figure, multi‑year partnerships that provide sustainable income for people with a learning disability. Your core mission: securing transformational gifts that fuel our strategic priorities for the years ahead. 

This is a pivotal role for an experienced fundraising leader who has already demonstrated the ability to transform income by building robust, multi‑year pipelines with major corporate and philanthropic funders. As this role has no line management responsibility, it is ideal for someone who excels in hands‑on fundraising from prospect identification all the way through to secured pledges. 

You will be an exceptional communicator with strong sales, influencing and stewardship skills, and you’ll be experienced at working effectively across large, complex organisations. Above all, you will be passionate about the authentic inclusion ofpeople with a learning disability in everything you do. 

This 12‑month Fixed Term Contract offers flexibility, with visibility required in our London office and regular external meetings with prospects (several times per week). You will spend approximately 60% of your time on corporate fundraising and 40% on philanthropic activity, contributing to a step‑change in transformational income at Mencap. 

It’s an exciting time to join us as we launch our new 5‑year strategy and enter a period of ambitious income growth. 

As our Major Gifts & Partnerships Lead, you will:

· Lead the identification and securing of new six‑ and seven‑figure strategic relationships with major corporate and philanthropic partners.

· Build, manage and deliver multi‑year pipelines across corporate and philanthropy.

· Use prospecting tools to identify significant new opportunities and lead their cultivation.

· Develop compelling, inspiring, transformational propositions that align with Mencap’s strategic vision.

· Work collaboratively with the Corporate Lead, High Value Relationships Lead and wider fundraising teams.

· Maximise our use of Salesforce and analytical tools for reporting, forecasting and pipeline planning.

· Maintain high visibility with prospects, supporters and internal stakeholders.

What You Will Bring

· Proven success securing six‑ or seven‑figure corporate or philanthropic income

· Strong understanding of the UK corporate and philanthropy landscape

· Excellent communication, influencing and stewardship skills

· Experience developing multi‑year pipelines and cross‑organisational proposals

· Familiarity with CRM systems (ideally Salesforce)

· Commitment to inclusion and fundraising best practice

If you are passionate about using your skills to drive transformational income and create a more inclusive future for people with a learning disability, apply now. Applications close: 25th January. Interviews will be held via Microsoft Teams: Week beginning 26th January.
 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Summary 

We are looking for a proactive and hands-on individual to join our growing team as a Community Assistant, playing a vital role in the day-to-day delivery of our community programme. This is a practical, people-focused role centered on creating safe, welcoming spaces where women can connect, learn, and grow. You will be at the heart of our events and workshops, handling the essential logistics that remove barriers and allow the women we support to engage fully.

An enhanced Disclosure and Barring Service check will be undertaken. This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.

Job description and person specification

Women who've survived trafficking and exploitation deserve spaces where they feel safe, valued, and free to grow. As our new Community Assistant, you'll be at the heart of our expanding community programme and making that happen. 

This is an exciting time to join Ella's. We're scaling up our workshops, events, and community activities, creating more opportunities for survivors to connect, learn, and move forward. And this practical, hands-on role will be central to that growth.

You'll be the one setting up workshops, coordinating the details that make events run smoothly, and creating the warm, welcoming atmosphere where survivors can thrive. From arranging transport to ensuring there are refreshments and fidget toys on hand, you'll handle the logistics that remove barriers and help women engage fully.

Every session you support, every practical problem you solve, it all adds up to something powerful: women reclaiming their futures. And you'll be building this work from the ground up

Key tasks

Casework provision 

• Provide support for our weekly sessions and programs.

• Contribute to the initial planning and development of regular and seasonal community events.

• Assist with delivering all scheduled workshops, courses, and community events.

• Manage logistical aspects of sessions, including preparing materials, setting up and tidying event spaces, and ensuring all essential items are available (refreshments, first aid supplies, registration and feedback forms, and fidget toys).

• Address practical barriers for attendees, such as coordinating transport expenses are covered and childcare support is arranged (if applicable).

• Create a welcoming and engaging atmosphere during sessions.

• Support in the creation of resources, such as short videos and simple manuals, to support basic skill development for survivors.

• Support the collection of survivor feedback, with a focus on helping those with language barriers so that everyone's voice is heard.

Administrative support

• Help complete and maintain all session plans, risk assessments, and reflection notes for community sessions.

• Maintain accurate and up-to-date records of attendance and M&E data registry.

• Support content gathering for communications as needed.

Person specification

Essential 

• Skilled in organising events and activities, ensuring they align with the needs and preferences of the survivor community.

• Strong organisational and administrative skills to manage paperwork, coordinate events, meet deadlines and maintain accurate records.

• Excellent interpersonal and communication skills to create a welcoming atmosphere and interact with diverse community members.

• Ability to maintain clear boundaries.

• Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail

• Empathy and a sensitive approach to working with vulnerable individuals and survivors.

• Problem-solving ability to address practical issues for attendees, such as transport or childcare needs.

• Attention to detail for tasks like record-keeping, data entry, and form completion.

• Basic IT skills including proficiency in word processing (e.g., Microsoft Word, Google Docs) and email.

• The ability to work effectively as part of a team to support the overall goals of the community program.

• Experience in a practical, hands-on role supporting or facilitating events, workshops, or group activities.

• Experience in coordinating logistics for events and workshops in collaboration with facilities management.

• Direct experience working with vulnerable individuals or in a community support setting.

• Experience with logistical tasks, such as setting up event spaces and managing supplies.

• Understanding of trauma and mental health support needs.

• Safeguarding and professional boundaries.

• Principles of good health and safety.

• Safeguarding children and vulnerable adults.

• Possess a commitment to follow the policies and procedures and ethos of Ella’s and be a committed advocate of our work 

• It is a requirement of this job role that she is female under the Equality Act 2010 

• The post holder is expected to be familiar with and have regard to the values and principles of Ella’s. The postholder must be prepared to operate within the ethos of the organisation and ensure that people of all backgrounds and beliefs are respected.

Desirable

• A second language is highly desirable. 

• Working with migrants, including refugees and asylum seekers.

• Experience supporting individuals with language barriers.

• Working in small charities.

• Familiarity with the challenges and barriers faced by survivors.

• Knowledge of local community resources or support networks.

• Experience of working with people from different backgrounds

Benefits 

• You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.

• You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.

• Access to a professional supervisor.

• 28 days holiday, plus bank holidays.

• Regular social wellbeing initiatives.

• Health benefits programme for all staff.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• Due to the nature of the work, this post is for women only.

• The role is subject to a six-month probationary period.

• An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.

How to apply 

To apply for this role, please submit the following: 

• Up to date CV 

• Covering letter 

• Completed equal opportunities online monitoring form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents. 

Please apply on CharityJob with your CV and covering letter before 9:00am on Thursday 12 February 2026.

We will review applications as we receive them and may offer interviews before the closing date. It is intended that interviews will be held in person or online in February/March. Candidates will be invited to interview by email, so please check your spam. 

Please also note that appointment to this role will be subject to a enhanced DBS check. 

Two reasons why you should join Ella’s

1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free. 

2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities: 

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation. 

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence and exploitation. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

Job Description

The Team Leader role has responsibility for the operational oversight of Redthread’s service in Birmingham, which is delivered across two hospital sites: Queen Elizabeth Hospital and Heartlands Hospital. The Team Leader also has oversight of any community work undertaken in the surrounding area.  The role is to be part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital as well as the teams dedicated Counselling service. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence or for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers and Counsellor in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Main duties include:

• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.
• To promote and embed Catch22’s vision and values in local service delivery
• To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy. 
• To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies.
• Carry out regular case file audits as per the Audit Policy and Procedure
• Be responsible for the allocation of referrals and ensure caseload management structures are in place
• Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed.
• Hold a small caseload of young people and support in hospital bedside work

Qualifications

• Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience

Experience

• Significant experience of working with young people with challenging needs.
• Experience of Inter-agency working. Work within/ in partnership with Children’s and Family Services/ Youth Justice Services/ Youth services.
• Experience of delivering training to young people/professionals
• Working with young people in group and one-to-one settings.
• Knowledge of issues around risk and vulnerability amongst young people.
• An awareness of the current issues relating to at risk and vulnerable young people.
• Knowledge of engagement and intervention strategies.
• Knowledge of Children Act/LSCB Procedures and other appropriate youth policies.
• Understanding and experience of Performance Management with regard to practice and target achievement.
• Experience of using recording and data collation systems

Skills & Ability

• Clear risk assessment skills, particularly when working with young people with complex needs.
• Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies.
• Ability to manage conflict & negotiation skills.
• Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets. 
• Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes.
• The ability to contribute to ongoing service evaluation and review
• Communicate well in a range of settings, with different people.
• Good organisational skills (for self and others).
• To be able to use a range of leadership styles as appropriate.
• Work effectively in a team.
• Manage conflicting demands.
• To be able to adopt a flexible approach to all aspects of work.
• Problem solving and a “can do” attitude.
• Basic ICT skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Understanding of spreadsheets, importance of monitoring and general knowledge of finance

Contract: Permanent

Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am - 9pm. 

Salary: £36,000

Location: Queen Elizabeth Hospital and Heartlands Hospital, Birmingham 

Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

Closing date: Applications will close at 9am on Friday, 23rd January 2026

We have the right to close applications early if we receive a high number of applications, so we encourage interested applicants to apply early. Catch22 reserve the right to close 

Interviews: A first round online interview will be held on Tuesday, 10th February 2026. 

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. 

The Role

To provide health and safety monitoring support to the housing team. This will include maintaining and updating local and central health and safety records and carrying out local health and safety inspections and checks using CIHA’s standard recording processes. Ensure tenants understand their health and safety obligations and support housing officers to take enforcement action as necessary.

Our Organisation

Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

Corporate Fraud Officer
Location: Birmingham, B15 – Hybrid
Salary: £33,491 per annum
Hours: 35 hours per week
Contract: Permanent

Do you have hands-on experience of fraud investigations and fraud prevention measures? Keen to apply your knowledge and progress your career within a leading Housing organisation? If yes, look no further - join us as a Corporate Fraud Officer where you'll play a key role in tackling fraud within the business!

This is a role within our Governance and Assurance team which aids our investigatory capabilities across the organisation, as well as maintaining strong relationships with local authorities and other Housing Associations. The housing sector in which we operate is complex, fast-paced and continually evolving, which makes this role equally varied and interesting!

As the Fraud Officer you'll be responsible for:

• Leading, coordinating and resolving corporate fraud investigations, providing outcomes and making appropriate recommendations to the business.
• Developing and implementing practices and procedures for dealing with corporate fraud.
• Developing and delivering fraud prevention strategies.
• Establishing and maintaining networks with local authorities and other Housing Associations to share best practice.
• Championing and promoting fraud awareness across Midland Heart.

This is a unique opportunity to help shape our approach to tackling fraud, but don't just take our word for it, hear from the Hiring Manager Asad Khan, Risk and Assurance Manager - “As an organisation, we have ambitious aims to establish ourselves as the leader in the Midlands on tackling fraud. Supported by myself, you'll gain exposure across all business areas and functions, working closely with Heads of Service as well as establishing relationships with external stakeholders, combining efforts to tackle fraud. We're an organisation that encourages professional growth and development, which means we'll support you to grow by providing a range of development opportunities that support you to achieve a recognised professional qualification, should you want to pursue one”.

Our ideal candidate: We're seeking a self-motivated and credible professional with the following skills and experience:

• You'll have experience of undertaking thorough fraud investigations – experience within the Housing sector is preferred, but not essential.
• You'll have experience of producing robust investigation, outcomes and recommendation reports.
• You'll have experience of presenting complex information to a variety of audiences, with the ability to influence and persuade.
• You'll have excellent communication and stakeholder management skills, with experience of building relationships with internal and external stakeholders/agencies to deliver successful outcomes.

As a Smart Working organisation, you can expect a balance of working from the office (Birmingham, Bath Row) and from home – typically, a minimum of 3 days per week working from the office is expected but this may vary dependent on business needs.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: Tuesday 27 January 2026

Interested? Applying is easy - simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit your CV and Cover Letter which show us that you have what it takes to make a success of the role.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

Exciting opportunity for a person that is passionate about helping people and reducing waste to make this charity reuse shop excel in providing an excellent service for the local community. The shop and storage space of 7,685 square feet is not all being used to it’s full potential and gives plenty of scope for a new manager to make changes.

The first priority is to ensure we maximise collections of reusable furniture and appliances for resale at affordable prices for local people (with a 20% discount for people on benefits plus some items are free of charge) and to increase both sales and Gift Aid income.

This is a hands-on management role where you would lead from the front and be involved in all aspects of operations including lifting/carrying items and ideally occasional van driving when required.(though not essential)

You need to have good people skills to develop good working relationships with the staff team, volunteers and the public.

Once the income is increased there will be the opportunity to develop other services such as training and support for both existing volunteers and other vulnerable people.

If you are a confident person with good management & people skills who is looking for a challenge & the opportunity to make a difference then please apply for this post.

For further details see the job description or email us

A place to make things happen

Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required.
Salary: £31,313 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.

We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.

If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.

About the role

As our Repairs Reporting Coordinator, you’ll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You’ll:

• Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond.
• Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.
• Work closely with contractors and internal teams to ensure accuracy and drive improvements.
• Move beyond reactive reporting – help us spot trends, identify opportunities, and shape a proactive approach to repairs.
• Support the integrity of our reporting systems and resolve any issues quickly.

Why join us?

Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role – it’s a chance to shape how we deliver repairs and improve lives. You’ll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose.

Salary

The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Proven experience in a maintenance/responsive repairs management environment.
• Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.
• Awareness of payment processes, invoice management, and reconciliation.
• Ability to analyse and manipulate data, and present clear, concise reports.
• Excellent organisational, communication, and prioritisation skills.
• Ability to work collaboratively with internal and external teams to improve service delivery.
• Numeracy and literacy skills with the confidence to use housing management and operational software.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: [email protected]
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst

REF-226 043

Job Purpose:

Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester. 

Key Responsibility Areas:

1. Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system. 
2. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies. 
3. Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women. 
4. Contribute to organisational development and personal growth through innovation, self-care, and professional learning.

For the full job description, please download the recruitment pack.

Terms & Conditions:

Start date: TBC

Salary: £26,650 per annum

Location: Manchester & Trafford, based at the WomenMATTA women’s centre.

Working hours: 35 hours – Full time

Contract: Permanent

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.

Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.

Job Description

The Team Leader role has responsibility for the operational oversight of Redthread’s delivery within University Hospital Lewisham and any community work undertaken in the surrounding area.  The role is to be part of the wider youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will lead the Youth Violence Intervention Programme team at the hospital. The team support young people aged, 11-25 years old, who present to hospital following an incident of violence or for whom them there are concerns around exploitation or extra-familial farm. You will have line management responsibility for the Youth Workers in the team, ensuring the service runs effectively for young people and also working with young people in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want.

Main duties include:

• To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.
• To promote and embed Catch22’s vision and values in local service delivery
• To ensure all service user information, interventions and other data as required by the contract are recorded on the relevant data management system in line with Catch22’s policy. 
• To manage operational risk, health and safety, governance and safeguarding issues in line with Catch22, Catch22 and Commissioner policies.
• Carry out regular case file audits as per the Audit Policy and Procedure
• Be responsible for the allocation of referrals and ensure caseload management structures are in place
• Adhere to reporting requirements, deadlines and requests, ensuring all required information is recorded accurately as instructed.
• Hold a small caseload of young people and support them in the hospital and post disharge

Qualifications

Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience

Experience

• Significant experience of working with young people with challenging needs.
• Experience of Inter-agency working. Work within/ in partnership with Children’s and Family Services/ Youth Justice Services/ Youth services.
• Experience of delivering training to young people/professionals
• Working with young people in group and one-to-one settings.
• Knowledge of issues around risk and vulnerability amongst young people.
• An awareness of the current issues relating to at risk and vulnerable young people.
• Knowledge of engagement and intervention strategies.
• Knowledge of Children Act/LSCB Procedures and other appropriate youth policies.
• Understanding and experience of Performance Management with regard to practice and target achievement.
• Experience of using recording and data collation systems
• Experience of line management and management of a team 

Skills & Ability

• Clear risk assessment skills, particularly when working with young people with complex needs.
• Ability to work creatively within agreed management arrangements, and to maintain positive relationships with key partner agencies.
• Ability to manage conflict & negotiation skills.
• Experience and skills to lead a team, setting objectives and priorities, monitoring performance against agreed targets. 
• Reviewing skills in enabling staff to reach full potential and achieve targets through individual supervision, annual appraisal and learning development programmes.
• The ability to contribute to ongoing service evaluation and review
• Communicate well in a range of settings, with different people.
• Good organisational skills (for self and others).
• To be able to use a range of leadership styles as appropriate.
• Work effectively in a team.
• Manage conflicting demands.
• To be able to adopt a flexible approach to all aspects of work.
• Problem solving and a “can do” attitude.
• Basic ICT skills.
• Excellent verbal and written communication skills.
• Attention to detail.
• Understanding of spreadsheets, importance of monitoring and general knowledge of finance

Additional information

• Contract: Permanent
• Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9am - 9pm. 
• Salary: £38,424
• Location: University Hospital Lewisham, London 
• Screening: Successful admission to post subject to enhanced DBS check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
• Closing date: Wednesday, 21st January 2026. Please note Catch22 reserves the right to close the opportunity before the advertised closing date, without reason. Catch22 reserves the right to close the advert early if we receive a high number of applications. As such, we encourage interested applicants to submit applications at their earliest convenience. 
• Interviews: First round interviews will be held online on Wednesday, 28th January 2026. 
• AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process. 
• At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
• Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
• Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. 

A place to create moments that matter

Location: Bradford, Hybrid, 3 days in the office
Salary: £28,793 per annum
Contract type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Ready to make a real impact and help people find their perfect home?

We’re on the lookout for a passionate person to join our vibrant Allocations and Lettings team in Bradford as a Lettings Coordinator!

In this role, you’ll be at the heart of our mission - marketing Accent’s homes and guiding customers through the exciting journey of moving in. You’ll work as part of a specialist national lettings team, collaborating with Local Authority partners to ensure every property is advertised fairly, transparently, and in line with legislation.

But this isn’t just about filling homes - it’s about creating experiences. You’ll be the friendly face and trusted guide for our customers, supporting them through the application process, keeping them informed every step of the way, and making sure their move feels seamless and stress-free. Empathy and discretion are key as you’ll discuss individual circumstances, assess eligibility, and connect customers with the support they need.

This is a fast-paced, rewarding role where no two days are the same. You’ll need resilience for those conversations that don’t lead to sign-ups, and exceptional organisation skills to keep things moving because every empty property is an opportunity to change someone’s life.

If you’re ready to combine customer care with problem-solving and thrive in a role that truly makes a difference, we’d love to hear from you!

Salary

The salary for the Lettings Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements.
• Proven experience building successful working relationships with external partners, particularly within the housing sector.
• Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels.
• Intermediate to advanced proficiency in MS Office applications and specific business software.
• Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively.
• Strong record-keeping skills with knowledge of GDPR.
• CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Lettings Administrator, Property coordinator, Property Administrator, Office coordinator, Housing Administration, Office Manager, Admin, Administration etc

REF-226 044

A place to create moments that matter

Salary: £37,412 per annum, pro rata (including car allowance)
Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office
Contract Type: Permanent
Hours: 35 hours per week, Monday -Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers.

You’ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants.

Sometimes things don’t always go to plan, so you’ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary.

You’ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day.

Salary

The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements.

If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience.

You’ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community.

About you

You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle.
The successful candidate will undergo a DBS check as part of the pre-employment checks.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role, please email: [email protected]
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.

REF-226 041

Benefits: 39 days annual leave (including bank holidays), company pension

Lead. Inspire. Serve. Transform Lives.

Are you a Christian leader with a heart for young people and a passion for community transformation?

Do you believe in the God-given value and potential of every person?

Are you ready to guide one of the country’s oldest and most trusted Christian youth movements into its next chapter?

YMCA North Staffordshire is seeking an exceptional Christian Chief Executive Officer to lead our mission, embody our values, and continue shaping a movement that is transforming the lives of thousands of young people and families.

With a proud 160-year history and an award-winning campus at the heart of Stoke-on-Trent, this is a rare opportunity to lead a charity that is deeply rooted in Christian faith, committed to radical inclusion, and driven by a vision where all young people can belong, contribute and thrive.

Our Christian Vision and Values

YMCA North Staffordshire is an inclusive Christian movement.

Our mission flows directly from our faith and is grounded in four core values:

PROTECT

We provide sanctuary and safety, ensuring every young person feels seen, valued, and respected.

HOPE

We see young people not through the lens of their past, but their God-given potential.

PERSEVERE

We walk with young people through challenges, setbacks, and breakthroughs.

TRUST

We act with integrity, accountability, and belief in the dignity of every human being.

Because these values are Christian in origin and practice, and because the CEO is the guardian of our mission, this role has a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian.

 About the Role

Reporting to the Board of Trustees, the CEO will lead an organisation of 130 staff, a £5m+ budget, and a £35m estate, helping strengthen community through youth development, education, housing, healthy living, and social responsibility.

The next CEO will:

• Provide strategic leadership to deliver the 2026–2029 Business Plan
• Champion youth voice and empowerment in all areas of work
• Sustain and grow financial strength, partnerships, and social enterprise
• Uphold and deepen our Christian identity, ensuring values-led practice
• Drive innovation, digital transformation, and organisational development
• Represent YMCA NS locally, regionally, nationally, and internationally
• Be a visible advocate for young people in Stoke-on-Trent
• Strengthen our “village” culture: welcoming, relational, rooted in Ubuntu and Asset-Based Community Development principles (ABCD).

Purpose of the Role

To lead YMCA North Staffordshire in fulfilling its Christian mission, as described in the Associations charitable objectives 

We develop young people; they develop their world.

Key Responsibilities

• Strategic leadership in alignment with Board governance
• Upholding Christian ethos, values, and culture across the organisation
• Financial stewardship, compliance, and sustainability
• Community development and partnership building
• Youth advocacy and empowerment
• Oversight of housing, programmes, and impact measurement
• Staff leadership, pastoral care, and organisational culture
• External representation and communications

 Person Specification – Summary

Knowledge

• Housing, youth services, and community development
• Charity law, governance, safeguarding
• Understanding of Christian ministry, mission, and values
• Organisational development and change leadership

Experience

• Senior leadership in values-led or Christian settings
• Track record of strategic development and organisational growth
• Experience working with young people, housing, or community sectors
• Experience nurturing Christian ethos across a diverse organisation

Skills & Abilities

• Inspirational leadership and people development
• Strategic planning and delivery
• Excellent communicator and ambassador
• Partnership building and stakeholder engagement
• Ability to articulate and embody Christian faith
• Deep commitment to Christian values and the Aims & Purposes of the YMCA

 The Leader We Are Looking For

The landscape for young people is changing — and so must we.

We need a CEO who is:

• Faith-filled and prayerful
• Values-driven and courageous
• Relational, compassionate, and community-minded
• A champion of excellence, innovation, and good governance
• Grounded in Christian mission and committed to radical inclusion
• Able to inspire hope, build trust, and persevere through challenge

As George Williams, YMCA’s founder, said:

“You are not alone, and you can be more.”

Our next CEO must believe this not only for themselves — but for every young person we serve.

How to apply

An application pack can be found at the YMCA North Staffordshire website. This role is subject to enhanced DBS and reference checks.

Key Recruitment Dates

• Closing Date: 18th January 2026
• Interviews: Week commencing 9th February 2026

We are a safe recruitment Organisation and an Equal Opportunities Employer, we run the disability confident guaranteed interview scheme.

We are an organisation with Christian values, committed to Equality and Diversity in the Workplace. YMCA is committed to the safeguarding of children, young people and vulnerable adults.

Job Title: Community Outreach Worker x2

Location: Derby City. Please note this is an office-based role. 
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Domestic Abuse Community Outreach Worker to provide  high quality practical and emotional support to survivors of domestic abuse and their children living in Derby City.

The Community Outreach worker will provide high quality practical and emotional support to survivors of domestic abuse in accordance with Refuge’s philosophical principles. The post holder will inform the survivor on the options and support available, empowering the survivor to make decisions and achieve their goals to increase their safety, confidence and independence. The role involves working with a range of statutory and non-statutory agencies to advocate on behalf of survivors and promote access to services to meet their needs. The outreach worker will work within Derby City.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 30 January 2026

Interview Date: 16 and 17 February 2026

We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.

The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.