Entry level jobs for the Housing and Homelessness sector

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Epping and Harlow area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential. 

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

A role where your support creates independence

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Closing date: 6th April 2026

Interviews will be held in person at our Pitsea office no later than April 14th 2026.

Corporate New Business Officer

If you’re motivated by purpose, eager to make a tangible difference, and excited to help us reach ambitious fundraising goals, we’d love to hear from you.

Location: Hybrid with offices in London, Manchester & North East

Salary: £28,288 - £31,788 per annum

Closing Date: 5th April, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Depaul UK is on a mission to give every young person facing homelessness a safe place to call home, and as our Corporate New Business Officer, you’ll be at the forefront of building partnerships that make this possible. You’ll drive new corporate relationships, create engaging pitches, support high‑value bids and help shape standout supporter experiences that inspire organisations across the UK to get involved.

In this fast‑moving, relationship‑focused role, you’ll grow our corporate pipeline, spot opportunities, and confidently lead meetings with partners of all sizes. Your communication skills, fundraising experience and proactive approach will directly fuel our ability to reach ambitious goals and strengthen our impact nationwide.

This role offers a Hybrid work arrangement (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply.

Key deliverables:

• Grow new corporate partnerships through smart prospecting, confident networking and strong relationship‑building.

• Create compelling proposals, pitches and sponsorship packages that inspire businesses to support Depaul UK.

• Support high‑value partnership bids by preparing tailored materials and engaging senior stakeholders.

• Strengthen supporter journeys through excellent stewardship and innovative engagement approaches.

• Manage an active corporate pipeline using strong research, organisation and CRM reporting skills.

• Represent Depaul UK in meetings, events and project visits, communicating our mission with clarity and impact.

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below.

• Proven experience in corporate fundraising

• Understanding of income channels that could be utilised within a corporate and community fundraising setting.

• Strong networking and relationship-building skills

• Excellent written and verbal communication skills

• Experience of researching potential donors and building a pipeline

• Confidence in presenting to senior stakeholders, briefing service staff and negotiating partnerships

• Excellent organisational skills, including ability to work on own initiative and to effectively manage and prioritise workload.

• Knowledge of CSR trends and how UN Sustainability Goals feed into corporate ESG objectives (Desirable)

• Experience of writing grant applications (Desirable)

• Knowledge of Code of Fundraising Practice and Data Protection legislation (Desirable)

• Previous experience of using Raisers Edge (Desirable)

Other requirements

• Willingness to work variable hours including evenings and weekends as needed.

• Flexibility to travel to meetings as required within the UK.

• A willingness to work within the ‘Vincentian Values’ of Depaul, for example, doing what we say and being innovative in our approach.

You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you passionate about creating inclusive, user-centred digital experiences? Join Shelter as an Interaction Designer and help shape how people engage with our services, campaigns and support.

About the role

This role is part of the Content and Experience Design team and reports to the Senior Interaction Designer.  The role will work closely with product managers and product teams that are aligned with Shelter’s Strategic Priorities.

As an Interaction Designer, you will work out the best ways to enable users to engage and interact with Shelter. You will be responsible for creating inclusive, evidence-led and iterative design that meets user needs. To do this, you’ll need to think and design at scale, communicate design decisions clearly and collaborate effectively.

Role specifics

We’re looking for someone with experience designing inclusive and accessible digital products and services, who can test ideas, gather feedback and turn research insights into clear, actionable design decisions. You’ll have experience using and developing design components and patterns that meet user needs and accessibility standards, and in preparing well-documented design assets to support consistent implementation. You’ll be confident generating ideas and facilitating workshops or co-design activities, as well as creating wireframes and prototypes at the right level of detail using tools such as Miro and Figma. A collaborative approach is essential, with strong communication skills, the ability to act on feedback, and experience applying user-centred design principles within multi-disciplinary teams.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Design team plays a key role within Shelter by producing engaging user experiences for advice services, campaigns, fundraising and cross cutting journeys. We are user centred design leaders that collaborate across the organisation to develop digital solutions that meet user needs and organisational goals. Disciplines in the team include Service Design and Interaction Design. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Barnet.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the role:

Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker across our accommodation services in Islington, Camden and Waltham Forest, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.

In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.

At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Please note we will be reviewing applications as they are received and progressing those suitable to interview at our Head Office in Kings Cross on an adhoc basis. Therefore please submit your application as soon as possible as we reserve the right to close the advert once suitable candidates are identified. 

Please note there will be a second round of interviews in service for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Duty Worker

Bristol

£26,385 - £27,189 

Want to develop your skills and experience while playing a key role in providing support to people experiencing homelessness in Bristol?

Where you’ll be working

Our client is looking for 2 Duty Workers to join the expansion of their Accommodation Service. The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. They are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing.

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping to provide a psychologically-informed environment and a supportive and secure place where residents can make meaningful life changes.

What you’ll be doing as a Duty Worker

In the rewarding role of Duty Worker, you’ll gain valuable experience working alongside a dedicated team to deliver a safe, inclusive, and high-quality service. You’ll be the first point of contact at reception, helping create a welcoming and supportive environment. Your responsibilities will include:

• Supporting the day-to-day running of the project.
• Managing reception duties, including phones, access, and basic client support.
• Maintaining communal and office spaces.
• Coordinating health & safety checks and admin tasks.
• Providing person-centred support to residents.

Working hours

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

About You
This is a brilliant opportunity if you're looking to grow your career in the sector, many of their current managers began as Duty Workers, so why not take that first step?

We’d love to hear from you if you bring:

• Great communication skills and some experience providing a service to others - whether in retail, hospitality, care, or community work you’ll be able to engage with people in a busy environment.
• Empathy and understanding of the challenges faced by people experiencing homelessness.
• A genuine interest in supporting vulnerable women to make positive changes in their lives.
• Solid organisational skills, with basic IT and admin capability.
• A proactive attitude and a willingness to learn and grow.

They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

Closing date: 10 am on 7 April 2026

Interview and assessments on: 28-30 April 2026

Our client is  committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.

Project Worker

Bristol

£29,798 - £33,797 pa

Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker?

Where you’ll be working

Our client's Accommodation Services are taking on an exciting expansion. The service provides accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. 

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Project Worker

• Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
• Provide practical and personal support to clients with complex needs around areas such as housing and health. 
• Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.  
• Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.  
• Continue to develop your skills further around working with clients in a holistic way - they will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. 

When you'll be working

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

About you

This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. They are looking for inspirational, people who will be committed to their recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you! 

• Experience supporting vulnerable individuals to identify goals and navigate change.
• Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach.
• A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment.
• An understanding of the challenges faced by people experiencing homelessness.
• Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.

They believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

Closing date: 10 am on 7 April 2026

Interview and assessments between 21-23 April 2026

Our client is committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker?

Where you’ll be working

St Mungo’s Bristol Accommodation Services are taking on an exciting expansion, including Toll House Court in Southville. Toll House Court is a historic building, with 20 supported housing bedspaces for people experiencing homelessness.

The service provides accommodation and housing related support to people who may have complex needs, including multiple challenges such as physical and mental health issues, substance use and a history of trauma. We are dedicated to providing a safe, high quality and inclusive service to people while they are living in the hostel, and a positive move-on into independent housing. 

You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.

What you’ll be doing as a Project Worker

• Oversee a caseload of clients and provide ongoing 1-1 support in an approachable, caring and person-centred way.
• Provide practical and personal support to clients with complex needs around areas such as housing and health. 
• Have a good understanding of a person centred approach and how to provide the right support to clients to meet individual needs, identifying personal aims and ambitions and making plans to achieve them.  
• Work with the team, external statutory agencies and voluntary organisations to ensure everyone has access to available support.  
• Continue to develop your skills further around working with clients in a holistic way - we will provide training and support to help you gain a deeper understanding of housing and benefits law, and other specialist areas through training, supervision and line management support. 

Working hours

You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.

What we're looking for

This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you! 

• Experience supporting vulnerable individuals to identify goals and navigate change.
• Strong interpersonal and listening skills, with a genuine interest in working holistically with a person-centred approach.
• A flexible, solution-focused mindset and the resilience to thrive in a fast-paced, changing environment.
•  An understanding of the challenges faced by people experiencing homelessness.
•  Ability to challenge disruptive behaviour with empathy and assertiveness, balancing individual needs with service safety.

We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a  recovery focused approach.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 7 April 2026

Interview and assessments between 21-23 April 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Skipton shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Skipton shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

A well-established Housing Association in London is looking to take on a Service Charge Officer for an initial 6 month interim role with the option of going permanent. This association has a significant impact in its community and creates an inspiring, inclusive place to work.

They are looking to bring someone into their collaborative team who comes from a housing association background with strong experience within Service Charges.

Responsibilities:

• Service Charge Estimate and Actual setting
• Reconciliation of Actuals
• Clearing backlog including section 20Bs and hitting specific deadlines
• Mix of accountancy and compliance (knowledge of Service Charge Legislation)

Requirements:

• Service Charge candidate, ideally from a Housing Association background
• Knowledge of Service Charge legislation and ability to build relationships with colleagues and wider stakeholders
• Experience of working in a high volume workload organisation
• Good excel and system skills

If this role sounds of interest, please apply ASAP as the opportunity is urgent and a great opportunity to join a recognised organisation.

We are looking for a Senior Corporate Fundraiser to drive maximum impact, add value and increase corporate income.

They need someone strong in new business and who enjoys networking, there is normally an evening event once every six weeks.

This is a hybrid role with 3 days a week in the Hertfordshire office.

The Charity
You would be joining an incredible local social welfare charity and a passionate and welcoming fundraising Team of 8.

The Role
Attend and represent the charity at local and regional networking events, business groups, and corporate forums to proactively build new relationships and generate fundraising opportunities.

Research and network, making connections with business influencers, to secure long-term, high value mutual partnerships.

Research and identify new potential partnerships within the local area, developing a programme of consistent and ongoing engagement (cold calls/mailing/networking) to build relationships and secure support.

Maximise value from corporate support and develop new areas leading to growth in income i.e. Payroll Giving, Charity of the Year, Gift in Kind, Sponsorship.

Be hands on in supporting the wider fundraising team with the planning and delivery of events where required to ensure successful on-the-day execution, while proactively identifying and securing corporate sponsorship opportunities to maximise event income.

The Candidate
Experience developing and delivering a corporate fundraising or sales strategy.

Successful track record of building relationships and successfully influencing business stakeholders.

Experience managing and monitoring income and expenditure budgets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.