Housing support administrator jobs
We're looking for a kind, empathetic and resilient Support Worker to join our Young People Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Rd Young Peoples service provides support and housing for 37 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of around 7-10 young people. You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Desirable
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
The ideal candidate
To be considered for this role, you should be able to:
- Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
- To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
- Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
- Managing a caseload of clients
- Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
- Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
- Signposting individuals to other support services inclusive of substance use, based on individual need.
- Removing the stigma of homelessness and for those who use substances and/or alcohol
- Breaking the barriers of which people experiencing homelessness face, when trying to access needed services
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply: Please upload your CV with a covering letter detailing how you meet the job specification by 11 December 2025 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Lead the finance for London Black Women's Project, a specialist charity supporting Global Majority women and children who are survivors of domestic violence and abuse. Ensure robust, compliant financial management while helping sustain vital refuge, counselling and legal advice services.
Please note: Given the nature of work and the focus of LBWP, the organisation considers the candidate’s race and sex to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Black and minoritised, i.e Global Majority women.
About the Role
As Finance Manager, you’ll oversee all financial operations, ensuring accuracy, compliance, and strong governance. You’ll manage budgets, forecasts, rent accounting, and reporting to the Board and funders. You’ll also lead a small finance team and collaborate closely with the Director and external accountants to improve systems and drive financial excellence.
Key Responsibilities
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Oversee day-to-day finance: income, expenditure, reconciliations, and supplier payments.
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Support the production of management accounts, cashflow reports, and forecasts.
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Lead budgeting and support managers to monitor spending.
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Manage rent accounting, service charges, and housing benefit claims.
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Ensure compliance with Charity Commission, HMRC, Companies House, and funder requirements.
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Line-manage and support two Finance Administrators.
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Improve financial systems and workflows.
About You
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AAT Level 2 minimum or equivalent.
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At least 5 years’ charity finance management experience.
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Experience with rent accounting, service charges, and housing benefit.
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Strong knowledge of Charity SORP, restricted/unrestricted funds, and financial compliance.
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Skilled in staff management and working with external finance providers.
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High attention to detail, organised, and confident working independently.
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Proficient in financial software and Excel.
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Committed to feminist principles and VAWG-sector work.
Why Join Us?
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Play a key leadership role in a small, mission-driven organisation.
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Support life-changing work with women and children.
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Join a supportive, values-driven team.
LBWP aims to be an Equal Opportunities employer. Considering the nature of work and the focus of LBWP, the organisation considers the candidate’s race and sex to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.
This post is open only to Global Majority women.
To apply please send your CV and a covering letter providing examples of how you meet the requirements of the role under the column headed ‘CV/CL’ in the person specification. Please ensure you provide examples of how your skills, experience, knowledge and abilities meet the requirements of the role.
Interviews will be held on 15th January 2026.
London Black Women’s Project (LBWP) is a specialist, women-only organisation dedicated to supporting Black, Asian and minoritised women.



Salary: £31,600 per annum pro rata
Location: Merseyside - currently based in Anfield with plans to move to Liverpool City Centre in 2026
Contract: Permanent
Full time – 37.5 hours per week
Closing date: Tuesday 20th January 2026 at 11.30 pm
Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.
We are looking for an enthusiastic individual with legal experience to join Shelter as a Paralegal/Legal Adviser and help us deliver an effective local service for people experiencing housing issues in Merseyside. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About the Role
You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met.
About you
You will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Our Legal team is based around England and is made up of over 100 people, delivering housing advice and litigation services for our clients. Working closely with other teams in Shelter Services, we take referrals from them including certified litigation work, controlled work and Housing Possession Court Duty Schemes.
Shelter Merseyside Hub has been providing housing advice and support services to local people for over 20 years, helping those facing bad housing and homelessness. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation. You will be working alongside the Housing Rights Workers, Management and Administration teams, Community Organising and Lived Experience Teams to bring about systemic change locally.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Your supporting statement should include responses to the 'About You' points outlined in the Job Description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Worthing, West Sussex. View our lovely home here.
Our amazing team at Koinonia Christian Care Home provide a loving and caring environment for our residents, whilst maintaining the Christian ethos that is so important to them. The health, well-being and happiness of our residents are of primary importance to us. We are looking for a Business Manager to oversee the operations and ensure the highest standards of care for the people we care for.
As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI
If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Responsibilities:
- Lead the Service Team to ensure top-quality service and cleanliness standards.
- Provide leadership in pastoral and spiritual aspects for service users and staff.
- Work alongside the Registered Care Manager
- Manage the budget and administration of the home in conjunction with the Head Office Team, including administering invoices and invoicing fees, petty cash etc;
- Be responsible for all aspects of people management including administering the recruitment, selection and appointment procedure, maintaining staff records, organising duty rotas, issues relating to supervisions, appraisals, disciplinary, performance management, back-to-work interviews, grievances etc;
- Manage the training and development of staff in line with the Society’s Personnel Policies;
- Prepare monthly reports for Operations Manager, as well as produce other information regarding staff hours for wages to the Head Office Team;
- Carry out the duties of ‘responsible officer’ for the Home when you are on duty as required under Health and Safety, Public Health and Fire Regulations;
- Engage in the Society's strategic aims, foster community connections, including churches, to promote the Society's work, maximise home occupancy, and improve service users' quality of life.
Skills/Experience:
- Willing and able to take a lead in maintaining the Christian ethos of the home;
- Management experience in a business setting;
- Comfortable with writing business communications to staff and residents as well as authorities etc;
- Ability to communicate effectively at all levels whilst maintaining confidentiality;
- Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
- Able to work under pressure and provide calmness in all situations;
- IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
- Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
40 hours a week, usually worked over 5 days.
“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns.
Benefits:
- £44,500 to £50,000 per annum
- Relocation support (to be discussed)
- 5 Weeks' paid holiday per year as well as bank and public holidays
- On-going training and support
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested
Salary: £31,600.37 per annum plus £5023.71
Location: London Old Street with flexibility to work from home
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Sunday 11th of January at 11:30pm
Interviews will be taking place week commencing the 19th of January
Are you dynamic, highly organised and proactive with proven administrative, communication and project management skills? Shelter is looking for an ambitious High Value Partnerships Operations & Stewardship Executive to support the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
The role sits within the High Value Partnerships team supporting our events, prospect management and information & assets functions to collaborate and be a coherent, dynamic and enabling team to drive high income growth focused on delivering a first-class supporter experience to our donors.
It will also involve championing and embedding best practice across high value fundraising operations, developing smooth systems and processes, also ensuring our fundraisers have the tools, insight and materials to be able to fundraise effectively at every stage of the donor journey.
It will also play a key part in shaping our high value supporter experience – helping donors understand the impact of their giving, strengthening relationships and inspire continued and increased support.
About you
You will need to be highly skilled in crafting clear, compelling content producing polished, persuasive written work, be very organised, and have excellent administrative skills, as well as be collaborative with good interpersonal and relationship-building abilities. You will have proven project management skills and experience managing multiple projects at once. You’ll thrive when thinking creatively to deliver outstanding experiences for our donors. You’ll also feel confident using Microsoft Office applications such as Word, Excel, and Microsoft Dynamics, along with email and internet tools to support communication, event planning. Execution and experience in using online platforms such as Zoom would be a bonus.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Job Title: Receptionist & Conference Administrator
Contract: Permanent, Full Time
Hours: 35 hours per week (Saturday & evening cover occasionally)
Salary: Circa £25,207 per annum (Inclusive of Real Living Wage)
Location: Coram Campus, London.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
In December 2018, Coram opened the Queen Elizabeth II Centre, which houses the Rangoonwala Conference and Learning Centre. These spaces provide modern and flexible facilities for meetings, trainings, and conferences of up to 140 delegates. Proceeds from these meetings directly contribute to Coram’s charitable mission.
About the role
This is an exciting opportunity to join Coram’s Conference & Visitor Services Team, working in the conference team assisting with meetings and events and covering Reception. You will be working in a busy conference centre and reception desk and will have a passion for providing excellent customer service by giving a positive first-impression to every visitor to the Coram’s campus. You will have the ability to multi-task as this role requires you to assist the Conference team in in all aspects of the meeting process, from bookings, invoicing, and servicing meetings. We are looking for an enthusiastic, well organised individuals. The ideal candidate will have strong administration skills, some reception and hospitality experience preferred, and a flexible ‘can do’ approach.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Friday 16th January – 9am
Interview date: TBC
Coram (entity) is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Do you have strong organisational skills, sound judgement and a proactive approach to executive support? Join Shelter as our Executive Assistant in Campaigns, Policy and Communications and play a key role in supporting senior leaders to deliver influential campaigning, policy and communications that help end the housing emergency.
About the role
The Executive Assistant (EA) is responsible for the efficient running of the Director’s office and for providing executive support for the Directorate Leadership Team and the Wider Leadership Team.
The following job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other duties from time to time which are broadly consistent with those in this document. This job description does not form part of the contract of employment.
Role specifics
We’re looking for an experienced Executive Assistant, with excellent organisational and problem-solving skills and the confidence to work proactively and on their own initiative. You’ll have strong experience supporting senior leaders and executive-level meetings, including agenda setting, minute-taking and follow-up, as well as working with non-executives such as Boards of Trustees. You’ll be comfortable managing complex diaries and inboxes, drafting correspondence, producing high-quality documents and presentations at pace. The role also involves supporting a public-facing executive, including media work, events and high-profile engagements, alongside event planning or project management. You’ll be adept at building strong relationships, anticipating needs, and handling a varied workload calmly and effectively.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Campaigns, Policy and Communications (CPC) directorate at Shelter researches and understands the full range of Shelter’s audiences, creates the content, products and strategies needed to engage and support them, and campaigns for the systemic change needed to end the homelessness and the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Assistant Manager – Housing and Homelessness (Sanctuary Emergency Accommodation)
Salary: £30,660 p.a.
Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.
Closing date: 12pm; 23rd of January 2026
Interview dates: TBC
Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years).
Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.
They are looking for a new Assistant Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.
You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.
To apply, please send your CV and Cover Letter now.
Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. Our client reserves the right to close the advert early.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Worldwide Radiology
Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries.
We’re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we’re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes.
About the role
Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it’s needed, and ensuring that our projects and governance processes run efficiently.
You’ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture.
You’ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important.
This is a varied and rewarding role for someone who’s organised, adaptable and comfortable juggling different tasks.
Key responsibilities
Financial administration
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Process invoices, receipts and other payments, accurately recording them in Xero.
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Perform regular bank reconciliations in Xero and maintain accurate financial records.
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Creditor and debtor control.
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Keep accurate electronic filing of financial and legal documents.
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Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting).
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Assist with payroll processing, liaising with third-party payroll provider.
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Assist with gathering financial data or documents needed for audits, board reporting, or funding applications.
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Support the Finance Manager with general bookkeeping and financial reporting requirements.
Meetings and coordination
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Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup.
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Schedule and organise in-person team meeting/planning days, including catering and logistics
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Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required.
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Utilise project management software (Click-Up) to track activities.
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Support coordination of annual leave, holiday cover, and team planning days.
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Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links.
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Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues.
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Assist the CEO with diary management and scheduling external meetings.
Governance and organisational management
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Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics.
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Maintain and update the board’s action tracker and ensure trustees and staff are informed of deadlines and responsibilities.
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Maintain a central policy suite and update document libraries in Google Drive.
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Manage and maintain Google Workspace settings, shared drives, and user access.
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Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.).
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Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager).
Volunteer and HR administration
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Support volunteer onboarding and maintaining up-to-date volunteer records.
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Support team leaders with recruitment processes for volunteers, consultants and staff.
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Manage volunteer feedback and complaint forms and help ensure follow-up as needed.
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Maintain contact lists and distribution lists for volunteers, staff, and partners.
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Coordinate with project leads to track volunteer participation and availability across projects.
Travel and logistics
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Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company.
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Support with preparing and submitting visa applications and gathering necessary documentation.
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Coordinate in-country travel and accommodation bookings and payments for team members and visitors.
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Maintain records of travel insurance, and relevant permissions for project-related trips.
About you
We’re looking for someone who’s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Essential skills and qualities
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Proven bookkeeping experience or qualification, being confident using on-line accounting software.
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Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools.
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Strong organisational and time management skills, with great attention to detail and accuracy in work.
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Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms).
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Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support.
Desirable
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Experience supporting boards or governance processes.
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Experience working or volunteering in the non-profit and/or health sector.
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Experience working or communicating across cultures
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Familiarity with charity administration and awareness of UK charity accounting.
Application process
Remote interviews will take place w/c 26th January.
Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship.
Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Female Refuge Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are looking for someone who is energised and gains fulfilment from helping others, you will be the first voice that people hear when they call us and we want that person to be enthusiastic, pleasant, and helpful.
This role brings together office admin tasks which are steady and predictable, with handling calls, emails, and texts which mean every day can be a little different.
The ideal candidate will use quieter periods to prepare for busier times, helping the team respond to changes in demand. They will play a central role in supporting the team and improving how we work, helping to ensure people’s voices are heard in health and social care.
If you are a genuine ‘people person’ who wants to make a difference and support an excellent team to flourish, this may be the role for you.
Details
Title: Business Support Officer
Location: The Plex, 15 Margaret Street, Wakefield WF1 2DQ and Wakefield District
Reports to: Chief Officer
Type: Fixed Term 12 months
Working Hours: Part-time, 25 hours per week
Base: Office based over 4 to 5 days per week
Salary: £25,000 per annum (pro-rata - actual salary will be less as it is 25 hours)
Pension: 5% employer contribution
Office Location: The Plex, 15 Margaret Street, WF1 2DQ
Benefits include 28 days holiday per annum not including Bank Holidays (pro rata), access to mental health and wellbeing support through our employee assistance programme, and training and development opportunities.
Job description
Purpose
The Business Support Officer plays a key role in keeping the organisation running smoothly day to day.
They provide high-quality administrative and operational support, act as a first point of contact for members of the public, and support the team with admin tasks, data, reporting, and general office coordination.
This is a varied role suited to someone who is organised, approachable, and happy to support a small team by pitching in where needed.
Main duties and responsibilities
Administration and organisational support
· Provide efficient and reliable administrative support to the organisation.
· Maintain accurate online records, filing systems, and databases.
· Support meeting, panel and event organisation and administration, including scheduling, refreshments, agenda preparation, note-taking, and follow-up actions.
· Produce emails, letters, reports and spreadsheets, following Healthwatch branding guidelines.
· Manage stationery and office equipment, including ordering, stock keeping and maintaining register of assets.
· Provide an office management function for the organisation, including the day-to-day management of suppliers. This includes ensuring office supplies and stationery levels are maintained at appropriate levels.
First point of contact and signposting
· Act as the first point of contact for people contacting the organisation by phone and email.
· Respond to enquiries in a professional, empathetic, and timely manner.
· Carry out initial triage and signposting for people seeking advocacy support or general information about health and social care services.
· Ensure enquiries are accurately recorded and passed on appropriately in line with internal processes.
Data and reporting
· Use internal databases and systems confidently to input, maintain, and retrieve information.
· Provide support for the organisation to input and draw information from relevant CRM and data sharing systems – for example, CiviCRM, and Microsoft Excel.
· Run simple reports from databases and spreadsheets, including regular monthly engagement or activity reports.
· Support data quality by ensuring records are accurate, complete, and up to date
· Assist with basic monitoring and reporting requirements for internal and external purposes.
Team support and collaboration
· Work collaboratively with colleagues to support delivery across the organisation.
· Be willing to support across different areas of work during busy periods or staff absence.
· Contribute positively to team culture, sharing information and helping colleagues where needed.
· Communicate effectively with internal and external stakeholders including commissioners, colleagues, Trustees and members of the public.
· Uphold organisational values, policies, and confidentiality at all times.
See attached application pack for more details and person spec.
Your local health and social care champion
A place to drive change
Location: Bradford, Stockton, Burnley or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings.
Salary: £58,242 per annum
Contract Type: Permanent,
Hours: 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
Join Our Award-Winning People Team as Reward Manager
Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we’ve just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition.
As Reward Manager, you’ll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You’ll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development & Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work.
This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You’ll use data-driven insights to inform decisions, support pay gap reporting and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you’ll help us deliver meaningful benefits that support engagement, performance, and our EVP.
If you want to be part of a team that’s shaping fairness, driving innovation, and making a tangible impact on people’s lives, this is your chance.
Salary
The spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIPD qualification (Level 5 or above) or equivalent experience.
• Proven experience in reward, compensation and benefits management, or a related HR role.
• Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks.
• Extensive experience of managing pension administration.
• Sound understanding of employment and pension legislation.
• Experience in managing pay review and reward cycles, including modelling and governance.
• Excellent analytical skills with the ability to interpret and communicate complex data clearly.
• Skilled in stakeholder management, with the ability to influence and build trust at all levels.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, car leasing scheme, retail & gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Reward Manager, Compensation and Benefits Manager, Reward and Recognition Lead, Reward Specialist, Pay and Benefits Manager, Total Rewards Manager, Remuneration Manager, Reward Business Partner, Compensation Analyst, HR Reward Consultant, HR analytics, CIPD Level 5 / Level 7, Employment legislation, HR policy and compliance, Reward frameworks, Reward and performance alignment, People, Culture and Development
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