Hr system and data manager jobs
Supporter Engagement Executive
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: Based at RLSS UK Head Office, Worcester
(minimum 3-days per week at Head Office)
REPORTS TO: Director of Income Generation and Engagement
SALARY: £27,308.00 (Grade E)
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.
You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.
KEY TASKS AND RESPONSIBILITIES
- Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
- Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
- Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
- Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
- Support community fundraisers throughout their activity, providing resources, stewardship and encouragement.
- Record and track community fundraising activity within the CRM.
- Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
- Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
- Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
- Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
- Accurately record donations and supporter correspondence within the CRM system.
- Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of building positive relationships with customers, supporters or donors.
- Excellent written and verbal communication skills, with a polite, confident and professional manner.
- Strong organisational skills with excellent attention to detail.
- Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
- Experience using CRM systems and/or working with customer or supporter data.
- Previous experience in customer service and administration, ideally in a busy environment.
- Ability to manage multiple tasks and priorities in a fast‑paced setting.
- A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
- Ability to work both independently and collaboratively as part of a team.
- Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
- Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Experience working or volunteering in a charity or fundraising environment.
- Experience engaging with community groups, schools or volunteers.
- Experience of applying data protection principles in a previous role.
- Experience of working in line with charity sector standards or compliance frameworks.
- Understanding of supporter stewardship or supporter journeys.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 5.00pm, Wednesday 4th March 2026
Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is seeking an experienced Finance Manager to support the effective day-to-day financial management of the charity and help ensure our mental health services are financially well supported.
This is a hands-on, operational role working closely with the Chief Operations Officer and Senior Management Team. The Finance Manager will be responsible for maintaining accurate financial records, producing clear financial information and ensuring strong financial controls are in place.
This role would suit someone who enjoys practical finance work, values accuracy and organisation, and wants to use their skills in a purpose-driven charity.
Key responsibilities:
Manage day-to-day finance operations, including income, expenditure and bank reconciliations
Prepare monthly management accounts and support budget monitoring
Maintain accurate financial records in line with charity accounting requirements
Support payroll processes and liaise with external providers
Prepare information for audits and work with external auditors
Support finance-related reporting for trustees, funders and senior managers
Ensure clear financial procedures and strong internal controls are followed
About you:
You will have proven experience in a finance or accounts role, ideally within the charity or not-for-profit sector. You will be confident working independently, while also supporting colleagues across the organisation with finance-related queries.
You will be highly organised, detail-focused and comfortable managing competing priorities. Strong Excel skills and experience using accounting software are essential, along with a practical and solutions-focused approach.
A commitment to SANE’s values and an interest in supporting mental health work are essential.
Please describe why you are suited to the role with clear examples of your experience (no more than 2,000 words
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Key Details:
- Salary: £38,500 for FTE (note this is a four-day role)
- Contract: Permanent
- Location: Dalgarno Trust Community Centre,(hybrid TBC) North Kensington (with occasional off-site meetings)
- Hours: 4 days per week (28 hours), flexible by agreement
- Line management: Reports to the Chief Executive
- Deadline: 15th March
- Interviews: Applications are being reviewed on a rolling basis, and shortlisted candidates will be contacted directly to arrange an interview
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
Ad close date: Sunday 15 March
Interviews: 24 March
Note: Previous applicants need not apply
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
A safe and happy Community Centre for the people of North Kensington, London



The client requests no contact from agencies or media sales.
Do you believe in improving children’s chances through education?
We have an exciting opportunity for an experienced Head of People & Culture to join a senior leadership team and shape a high-performing, values-driven organisation during a pivotal period of growth and transformation.
With over 40 years of impact, this organisation is responding to the growing school attendance crisis, where 1 in 5 children now miss more than 10% of their education each year.
The Opportunity
Job title: Head of People & Culture (Interim)
Location: Flexible Working | Hybrid – London (Stratford, E15)
Hours: 37.5 hours per week | Monday–Friday
Salary: £60,847 – £62,459 per annum
Contract: Interim contract
Reporting directly to the CEO, you will lead the People & Culture function and line manage the People Operations and Systems Manager. You will play a central role in strengthening leadership capability, embedding a high-performance culture, and ensuring the organisation has the talent, systems, and environment it needs to deliver on its strategic goals.
This is a hands-on and strategic leadership role, requiring both operational HR excellence and the ability to drive cultural change.
Key Responsibilities
Strategic Leadership & Culture
- Develop and embed transformational leadership and management capability.
- Foster a high-performance, inclusive, and values-based culture.
- Lead the organisation’s EDI and wellbeing strategies and associated working groups.
- Use HR metrics and data insights to inform senior leadership decision-making.
- Drive employee engagement initiatives that enhance belonging and staff experience.
Oversee and lead a comprehensive HR service, including:
- Recruitment, onboarding and offboarding
- Performance management frameworks
- Learning and development
- Compensation and benefits
- Payroll oversight
- Employment law compliance
- Employee relations, including complex casework
- Review and strengthen HR policies and procedures.
- Advise managers on disciplinaries, grievances, redundancies, absence management, and dispute resolution.
- Ensure robust systems are in place for data collection, analysis and reporting.
- Attend Trustee Board and governance meetings as required.
- Promote safeguarding best practice and maintain up-to-date compliance (DBS required).
About You
We are seeking a confident and values-driven HR leader with:
- Proven senior HR leadership experience at Head of or equivalent level.
- Strong expertise managing complex employee relations matters.
- Demonstrable experience leading EDI strategy and initiatives (including knowledge of the Equality Act 2010).
- A track record of building high-performance cultures and driving employee engagement.
- Experience designing and implementing performance management frameworks.
- Excellent communication and influencing skills across all organisational levels.
- Strong project management capability with the ability to deliver multiple initiatives end-to-end.
- A proactive, solutions-focused approach with the resilience to operate in a dynamic environment.
- Familiarity with HR systems such as BrightHR or Talos ATS.
- Experience developing leadership capability through coaching and mentoring.
- Strong professional networks within education or the charity sector.
How to apply
If you are interested in applying for the position of Head of People & Culture through TPP Recruitment please do so by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Sitting within our people and organisational development team and reporting into the senior learning & organisational development manager, you’ll support us with a wide range of administrative duties across the learning & development; people; equity, diversity and inclusion (EDI) and internal communications & engagement functions.
As the first point of contact for all learning management system (LMS) user and administrative queries you’ll maintain and housekeep our LMS as well as help coordinate and administer internal and external training programmes, workshops and learning events. You’ll also provide administrative support across our core people activities, including invoicing, onboarding, offboarding, and the employee lifecycle processes.
You’ll use our HR management systems to develop and maintain regular people management reports and liaise with the people and EDI teams to ensure employee and training records are updated.
About you
You’ll have experience of working with information systems ideally within a HR function and be able to use an administrative system or database. You’ll have the ability to work as part of a small hybrid team and possess strong organisational skills and excellent written and verbal communications skills allowing you to always work together when in the office or when working from home. You’ll understand the importance of working accurately and with attention to detail within a confidential framework and can plan and organise your own workload.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home with a minimum 2 days in the office which will be Tuesday and Wednesday.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Monday, 9 March 2026 9 am
Interview date week commencing 16 March 2026
We reserve the right to close this advert early subject to volume of applicants. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Following a successful application to the Paul Hamlyn Foundation, we are seeking a Youth Worker to lead on systems change as part of our Brighter Rainbow Project. A key requirement of the post is to hold a JNC Level 6 Youth and Community Work qualification or equivalent (or due to complete 2026- 2027). We also welcome applicants with related subjects including nursing, primary teaching, secondary teaching, social work etc.
The Brunswick Centre offers services and projects to various communities in Calderdale and Kirklees.



The client requests no contact from agencies or media sales.
Recruitment Administrator
London Bridge - Hybrid working - 2 days a week in the office
Start Date: ASAP
Contract Length: 3 months
£17.50 per hour (via umbrella company)
We are looking for an experienced Recruitment Administrator to join a busy recruitment team on an interim basis. This role is ideal for someone with strong recruitment administration experience who can hit the ground running in a fast-paced environment.
It would be highly desirable if you have previously worked within the NHS or healthcare sector and have hands-on experience using TRAC, the NHS applicant tracking system.
Key Responsibilities
Support the end-to-end recruitment process, including vacancy approvals, job adverts, offers and contracts
Conduct and coordinate pre-employment checks, including ID verification, occupational health and references
Act as the first point of contact for all recruitment-related queries
Carry out recruitment administration using the TRAC applicant tracking system
Work closely with HR and Payroll to ensure new starters are set up accurately and on time
Ensure changes to terms and conditions are communicated to HR and Payroll
Manage departmental inboxes, ensuring timely responses and appropriate escalation
Create, update and maintain accurate electronic personnel records for permanent and temporary staff
Support assessment centres and recruitment events as required
Maintain accurate and up-to-date recruitment databases
Provide support to the Staff Bank team when required
Work collaboratively with hiring managers and HR colleagues to resolve recruitment queries
About You
Extensive experience in recruitment administration within an HR environment
Confident using applicant tracking systems, ideally TRAC
Experience handling confidential and sensitive employee data
Strong understanding of recruitment compliance and relevant employment legislation
Excellent written and verbal communication skills
Highly organised with strong time management and
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Traid
Traid is a pioneering charity retailer on a mission to transform fashion for good. Founded in the late 90s, Traid today has twelve stores in high streets across London, a free home collection service and a network of over 700 clothing banks, to give fashion a new lease of life. Traid celebrates individuality and self-expression through fashion, curates the ultimate edits, and actively drives change within the fashion industry. Globally, Traid funds good causes that support and empower the people who make our clothes, from organic cotton farmers to garment workers.
The Role
As the Financial Controller, you will report to the Finance & HR Director and support the Finance & HR Director in leading day-to-day financial operations, taking ownership of transactional accounting and month-end reconciliations. You’ll maintain the general ledger, ensure data integrity across systems, and manage accounts payable, accounts receivable and credit control functions. The role involves coordinating payroll, preparing management accounts and VAT returns, supporting budget preparation and assisting with year-end accounts and external audits.
You’ll also manage the Assistant Finance Manager and play a key role in the organisation’s financial stability and operational success.
In your roles, you will work closely with the Finance & HR Director to support the development and implementation of Financial Policies and processes and ensure compliance with all laws and regulations.
Key Responsibilities
- Lead and oversee the month-end reconciliation process, ensuring accuracy and timeliness of financial reporting.
- Manage accounts payable and accounts receivable functions, including credit control activities, with support from the Assistant Finance Manager.
- Maintain the general ledger and ensure data integrity between accounting systems.
- Coordinate payroll administration and liaise with external payroll providers.
- Prepare management accounts and financial reports.
- Prepare and submit VAT returns in line with regulatory requirements.
- Support budget preparation and variance analysis throughout the financial year.
- Assist with external audit processes and year-end financial statement preparation.
- Support the Senior Management Team with guidance on Financial Policies and Processes.
- Identify opportunities to improve the efficiency of financial processes, systems and compliance.
- Leading the finance team for effective financial management.
- Oversee financial processes and internal controls to ensure organisational compliance.
- Maintain an effective financial dashboard.
Requirements
- Fully qualified accountant (ACA, ACCA, CIMA or equivalent professional qualification).
- Minimum 3 years’ experience in a hands-on finance role with transactional accounting responsibilities.
- Proven experience managing the month-end close and preparing management accounts.
- High-level Excel proficiency and ability to work with financial data confidently.
- Experience with accounting software (Xero experience is advantageous).
- Proactive self-starter with strong attention to detail and accuracy.
- Right to work in the United Kingdom.
- Experience in the charity sector, including technical expertise in Charity SORP, is advantageous.
Only shortlisted candidates will be contacted.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you love spreadsheets and stories, this could be your perfect mix. As Finance Manager at Thrive, you’ll help us make smart, sustainable choices that grow our impact and strengthen our future. Working hand-in-hand with our leadership team, you’ll lead a small finance team that keeps our charity ticking – from big-picture strategy to the tiny details that matter.
We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.
In this role, you’ll ensure accurate and timely monitoring across Thrive and its associated ventures, offering technical support to the finance team and working closely with the Chief Executive. Reporting to the Head of Operations & HR, you’ll help shape system updates, provide advice to the Senior Leadership Team, and support the Treasurer and Finance Sub-Committee of the Board of Trustees.
Please read the attached job description for more information on what you'll be doing.
We enable change by listening, responding to need and building connections between people and communities.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Operations Director (Head of Delivery)
Contract: Part-time (0.5 FTE)
Role Purpose
As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time.
You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work.
This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation.
Core Responsibilities
1. Payroll Management
- Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff.
- Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures.
- Ensure timely submission of payroll information to Finance and external providers.
- Reconcile payroll each month, identifying and resolving any discrepancies.
- Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director.
2. Compliance and Record-Keeping
- Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers.
- Maintain accurate and confidential employee and contractor records.
- Support statutory reporting, including PAYE, HMRC, and pension submissions.
- Liaise with HOST’s Finance Team on audits and compliance reviews.
Reporting cadence: Monthly compliance report; annual payroll compliance review.
3. System Management and Improvement
- Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools.
- Support the development of HOSTHub payroll features and automation processes with the Tech Team.
- Identify opportunities to simplify workflows and strengthen reporting.
Reporting cadence: Quarterly system and process improvement review.
4. Contractor and International Payroll Support
- Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation.
- Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction.
- Track and report on cross-border payroll performance and issue resolution.
Reporting cadence: Monthly report; immediate escalation of compliance concerns.
5. HR and Staff Support
- Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses.
- Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation.
- Support onboarding and offboarding processes for staff and contractors.
Reporting cadence: Ongoing; monthly summary of staff queries and resolutions.
6. Risk and Confidentiality
- Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager.
- Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies.
Reporting cadence: Ongoing; quarterly inclusion in organisational risk report.
Key Relationships
Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead.
External: Payroll providers, Employer of Record partners, and hosted partner representatives.
Performance Indicators
- 100% accuracy in payroll delivery and documentation.
- 100% on-time monthly payroll completion.
- All compliance and statutory submissions completed by deadline.
- 100% confidentiality maintained in payroll data handling.
- Measurable improvements in payroll efficiency and staff satisfaction.
Qualifications/Experience: Member of recognised payroll body e.g. CIPP/GPA
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
First round interviews to be held on W/C 16 March 2026
Second round interviews to be held on W/C 23 March 2026
The client requests no contact from agencies or media sales.
Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance.
Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.
We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.
The client requests no contact from agencies or media sales.
Head of Academic Representation
Salary: £46,323
Location: Oxford, Headington - we ask staff to spend at least 60% of their time on-site
Contract: Full time. Fixed-term contract (24 months) This role is offered on a fixed-term basis for 24 months. Subject to funding, there may be the potential for the role to become permanent in the future.
Are you ready to champion student voice and drive meaningful change across higher education?
Oxford Brookes Students’ Union is seeking a strategic, values-led Head of Academic Representation to lead their academic voice, representation and influence work, ensuring students are at the heart of decision-making and institutional change at Oxford Brookes University.
About Oxford Brookes SU
Oxford Brookes Students’ Union is an independent education charity led by, and for, students.
The Students’ Union is central to the University experience and works to support all aspects of student life for the 26,000 plus students studying at Oxford Brookes University. Located in a bustling city, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Oxford Brookes University in achieving personal success.
Oxford Brookes Students’ Union sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.
At the heart of everything the Union does, is a commitment to amplifying student voice and ensuring students can meaningfully influence the decisions that affect their education.
About the Role
Oxford Brookes Students’ Union is excited to be recruiting a Head of Academic Representation, a senior leader who will drive forward education, policy and influence work.
Operating at senior manager level and as a member of the Union’s Senior Leadership Team, this role will lead the student representation system, oversee academic policy and influence activity, and support elected officers to deliver high-impact, evidence-led campaigns.
The role will work closely with academic and professional services colleagues across the University, developing trusted partnerships at faculty and school level, embedding student voice into academic processes, and positioning the Union as an expert in student experience and academic representation.
The ideal candidate will be both strategic and delivery-focused, confident in leading teams, influencing senior stakeholders and using insight and data to drive change.
The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and democratic decision-making, alongside the strategic and operational capability required to lead student representation, policy development and institutional influence within a democratic, student-led organisation.
Oxford Brookes Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of their background.
It’s a genuinely exciting time for Oxford Brookes Students’ Union and we look forward to receiving your application.
Key Dates
Closing Date: Monday 16th March, 9am
Interviews (In-person): Thursday 26th March
How to Apply
Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.
For an informal conversation about the role and the application process, please contact our recruitment partners at Atkinson HR Consulting. Their contact details can be found in the candidate job pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Operations is responsible for the effective and efficient delivery of all operational functions of the Foundation to enable achievement of its global mission and strategic objectives. The Head of Operations ensures that systems, people, processes and resources are aligned to support programmes across multiple countries while maintiaing high standardds of governance, risk management and financial stewardship.
This is a senior leadership role, working closely with the CEO and Members of the Foundation around the world, acting as the key bridge between strategy and delivery.
The Global Leadership Foundation exists to support effective national leadership and good governance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Senior Fundraising Manager to join our dedicated team on a 12-month fixed-term maternity cover contract. You will be joining a dynamic, supportive and hard-working team working consistently above their targets. This role is suited to both established senior managers and those looking to move into a more senior role.
St John’s Hospice We provide quality, holistic care to people living with life-limiting illnesses and their families across North London. As well as our Inpatient Unit and Wellbeing Centre located in St John’s Wood, we work out in the community, in people’s homes, providing care to more than 4,500 people every year.
If you are ready for a new challenge and share our passion and commitment to providing quality, holistic care to patients and their families, then we would love to hear from you.
Key responsibilities of the Senior Fundraising Manager?
Strategic Leadership & Income Generation
- Follow the fundraising strategy, developing and executing annual plans to achieve revenue targets and diversify income streams.
- Oversee the growth of Individual Giving, Regular Giving, and In Memory Giving, and Community Fundraising initiatives.
- Design and implement targeted fundraising campaigns, leveraging insights and KPIs to maximise donor engagement and income.
- Promote fundraising opportunities across community networks, digital channels, individual giving portals, and public platforms.
2. Team Leadership & Management
- Manage and inspire a team of fundraising professionals, ensuring objectives, 1:1s, and appraisals are delivered in line with HR policy.
- Develop clear annual training, time management, and support plans for staff and volunteers.
- Provide day-to-day leadership to ensure high performance, accountability, and a collaborative working culture.
3. Volunteer Programme Oversight
- Oversee the ongoing development of the Hospice volunteer programme alongside the Volunteer Executive, ensuring effective recruitment, onboarding, training, and retention.
- Work directly with clinical teams to align volunteer support with operational needs, guaranteeing smooth running of hospice activities.
- Ensure all volunteers receive regular feedback and adhere to health and safety requirements.
- Maintain and develop the programme in line with Investing in Volunteers standards.
4. Donor Relations & Stakeholder Engagement
- Cultivate, steward, and strengthen long-term relationships with key donors, sponsors, community partners, and supporters.
- Support the delivery of fundraising events such as community fairs, and photography competitions, attracting large public support. Support the team during gala dinners and garden parties. Oversee the Events Executive in all areas of their role.
- Enhance the Hospice’s visibility and supporter engagement through partnership building and community presence.
5. Data, Finance & Compliance
- Ensure all donor and volunteer records are held and maintained under GDPR and internal data protection regulations.
Am I the right person for this Senior Fundraising Manager role?
- At least 3 years’ experience in the fundraising sector
- Experience in managing volunteers and/ or a team of employees with ability to motivate
- Experience in Community/ event fundraising
- Experience with an individual/ regular giving programme
- A proven track record of delivering against targets and deadlines
- Proven experience of identifying and responding to external opportunities and an ability to translate into plans of action
- Experience of representing an organisation at senior level
- Excellent communication skills both written and verbal
- Management of people from all diverse backgrounds
- Attention to detail
- Knowledge of all main Office 365 suite and CRM systems
- Understanding of GDPR, Gift Aid and Charity Governance
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interest-free season ticket loans
- Cycle to work scheme
- Free eye check-up vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
- For employees joining us from the NHS, we can provide continuation of your NHS pension
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.