Insights jobs

In this new role the Impact and Evaluation Manager will be critical to helping Bite Back demonstrate and strengthen the difference we make for young people, funders, partners, and wider society. You will lead the organisation’s approach to measuring, evaluating and learning from our work – ensuring that youth voice is at the heart of how we design, assess and communicate our impact.

You will manage Bite Back’s relationships with external evaluators, develop and track organisational KPIs, and work closely with programme and fundraising colleagues, trustees and funders to ensure we can evidence our outcomes clearly and compellingly. This role will also develop creative ways to tell the story of our impact – from robust evaluation reports through to case studies that bring young people’s voices to life.

RESPONSIBILITIES

The Impact and Evaluation Manager is accountable for:

Strategy and Theory of Change

• Working closely with the CEO to lead Bite Back’s organisational impact strategy, including refining and maintaining our theory of change.

• Translating our theory of change into clear outcomes, indicators and learning questions that guide programme design, campaigns and organisational priorities.

• Designing and overseeing Bite Back’s impact measurement framework.

Data Systems and Standards

• Leading on the collection, analysis and reporting of both quantitative and qualitative data, ensuring that youth voice and lived experience shape Bite Back’s evaluation approaches.

• Supporting the development and monitoring of KPIs across the organisation, providing clear insights and recommendations to the Leadership Team.

Donor monitoring and evaluation

• Working with fundraising and programme teams to design robust monitoring, evaluation and learning plans for funding bids, including developing outcomes frameworks, indicators, and evaluation budgets that align with Bite Back’s broader organisational impact framework.

• Working closely with the Senior Grants and Fundraising Manager to ensure Bite Back meets its impact and reporting commitments to funders.

• Leading on the development of Bite Back’s annual impact report and supporting the production of  other compelling case studies, impact reports and evaluation outputs to communicate Bite Back’s effectiveness to funders, trustees, partners, the media and wider audiences

Building a Learning Culture

• Managing relationships with external evaluators, ensuring projects are delivered on time, on budget and to a high standard.

• Building evaluation capacity across the team, providing tools, training and support to colleagues to embed a culture of learning and continuous improvement.

• Embedding equity, diversity and inclusion principles in Bite Back’s impact and evaluation work, ensuring methods are inclusive, accessible and reflective of the communities we work with.

• Acting as a champion for a learning culture, communicating clearly and accessibly about impact, data and evidence, and supporting colleagues through changes to systems and ways of working.

• Staying up to date with best practice in youth-led evaluation, impact measurement and social change movements, and bringing innovative approaches into Bite Back’s work.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

Purpose of the role: 

To facilitate training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops. 

To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers. 

This role is home-based with frequent travel across England

Key responsibilities include:

• Co-facilitate professional, high-quality training to kinship carers in England.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.

• Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.

• Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).

• Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.

• Maintain a consistent and engaging approach across all training experiences.

• Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.

• Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.

• Actively support and contribute to a high-performing, inclusive, and supportive team environment.

Essential knowledge, abilities, skills and experience includes:

• Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.

• Proven experience in professional facilitation using a range of techniques to engage participants.

• Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.

• Experience managing challenging or sensitive situations during training while maintaining clear boundaries.

• Proven ability to deliver training that achieves measurable impact and learning outcomes.

• Demonstrated use of a non-judgemental approach reflected in both language and behaviour.

• Excellent written, verbal, and visual communication skills with high attention to detail.

• Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

How to apply

Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions: 

Q1 - With reference to the job description, describe how your experience and values are a good fit for this role at Kinship? (max 250 words) 

Q2 - Tell us about your experience delivering training workshops to diverse audiences. (max 250 words)

Q3 - Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful? (max 250 words)  

Q4 - Describe three things which are key to delivering an engaging and high-quality online training session (max 250 words).

About SPANA

SPANA (The Society for the Protection of Animals Abroad) is the global charity for the working animals of the world. Since our foundation in 1923, we have worked where they work, to support the welfare of working animals, including horses, donkeys, mules, oxen, dogs and camels.

About this role

SPANA is investing in its Monitoring, Evaluation, Accountability and Learning (MEAL) function. We have established an independent MEAL team within the Global Programmes Directorate (GPD), led by a Head of Data Insights and MEAL. The MEAL team plays a critical role in ensuring that SPANA’s programmes are effective, responsive and continuously progressing to improve the welfare of working animals globally. The MEAL team works closely with SPANA partners based in different countries and with SPANA colleagues across departments.

Reporting to the MEAL Manager, the Data Management Officer is a key role in SPANA’s MEAL team. The role oversees the full data cycle, including supporting partners with consistent data collection, improving data quality assurance, maintaining data systems, setting standards, co-ordinating consolidation of programme data and producing clear analysis and visualisation. The role contributes directly to better use of evidence in programme design, learning and accountability across the organisation.

Contract, location and salary

This is a full-time (34.5 hour per week), permanent role based in the UK. SPANA works on a hybrid basis, and staff come into our office in London for approximately 1-2 days per month (or more if preferred). 

The salary for this role is c.£35k per annum, subject to skills and experience. SPANA provides employee benefits including a generous company pensions scheme and healthcare cashplan with Medicash. 

Full details and how to apply

Please review the job description for full details including a person specification and information on how to apply.

The deadline for applications is 23:59 GMT on 04 January 2026. 

Candidates must have the right to work in the UK.

Are you a strategic, results-driven fundraiser ready to make a real impact?

Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.

About the role

As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.

Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent

What you’ll do

• Lead revenue fundraising strategies and secure income through personal efforts.
• Manage and develop a talented fundraising team.
• Build strong relationships with donors, partners, and stakeholders.
• Design compelling campaigns and optimise performance using data insights.
• Deputise for the Head of Income and Growth when required.

What we’re looking for

• Proven experience in managing multiple fundraising streams and meeting income targets.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strategic thinker with a track record of delivering results.
• Knowledge of fundraising compliance and best practices.

Why join us?

• Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
• Work on a high-profile capital appeal and exciting projects.
• A supportive, inclusive workplace where your ideas matter.
• Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

Role Description

The Funding and Insights Officer supports the Head of Funding and Partnerships (HFP) in delivering HACT’s fundraising and income generation objectives in line with the organisation’s business strategy. This role focuses on identifying new business and funding opportunities, conducting market, sector and competitor research, and generating actionable insights to support HACT’s marketing, customer engagement, and income generation strategies.

The postholder will play a key role in shaping HACT’s understanding of the external environment, including trends in housing, social impact, and innovation. Reporting to the HFP, they will contribute to fundraising applications to trusts, foundations, and corporates, support the services team in developing compelling and proposals for HACT’s research and consultancy work, and carry out desk-based market research to inform the activities of the marketing and customer teams.

The role requires excellent communication skills, strong attention to detail, and the ability to manage multiple tasks while prioritising effectively to meet deadlines.

Responsibilities

Key responsibilities include:

• Conduct market, sector and competitor research to identify trends, opportunities, and risks relevant to HACT’s programmes and services
• Produce intelligence reports and briefings to inform marketing campaigns, customer outreach, and strategic planning
• Identify and assess potential funders, partners, and clients aligned with HACT’s mission and services
• Support the HFP in preparing proposals, funding applications, and sponsorship pitches
• Support the HFP to produce compelling performance and evaluation reports for funders and other donors
• Maintain and update a bank of proposal templates and sector insights
• Support the services team in the development of professionally written proposals
• Collaborate with marketing and customer teams to target organisations and contacts for campaigns
• Use CRM systems to track business development activities, monitor proposal and funding application progress, and report key metrics
• Maintain accurate records of engagement, income, and pipeline development

Required skills

Essential skills and experience

• Experience securing new funding opportunities or partnerships (commercial or charitable)
• Strong written communication skills with the ability to produce persuasive content
• Proficient in using research tools and databases (e.g. Charity Commission, Companies House)
• Ability to synthesise complex information into actionable insights
• Strong relationship-building and collaboration skills across teams
• Excellent time management and prioritisation

Desirable skills and experience

• Experience of measuring and reporting on project impacts
• Familiarity with CRM systems and data tracking
• Understanding of marketing and customer engagement strategies
• Knowledge of the UK social housing sector either professionally or through lived experience

Job accountabilities

• Support the HFP in delivering strategic growth and income targets
• Maintain a pipeline of opportunities and sector intelligence
• Collaborate across teams to ensure alignment of business development activities
• Produce high-quality proposals and insights that support HACT’s professional services, customer and marketing teams
• Actively model HACT’s values and behaviours by consistently demonstrating collaborative, supportive and respectful working with internal and external stakeholders and contribute to an inclusive and respectful culture

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.

About HACT

Innovation. Collaboration. Insights.

It’s what we’ve always done.

As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.

By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skillls and experience meet the key skills points in the job description.

Interviews expected to take place the week commencing the mid-December.

Senior Fundraising Insights and Research Manager (Interim)

We are thrilled to be partnering once again with World Vision UK. As a global Christian humanitarian organisation, World Vision is devoted to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. With a commitment to faith in action, they bring transformation to the most vulnerable – driven by God’s unconditional love and compassion.

We’re now seeking an experienced and visionary Interim Senior Fundraising Insights and Research Manager to cover the postholder’s maternity leave. This is a strategic, high-impact role for a data-driven leader who can unlock insight to maximise supporter engagement and drive income growth. You’ll shape and lead the research and insight function, transforming data into clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.

You’ll also lead the development of new supporter segmentation strategies, harness technology to improve CRM systems, and play a key role in World Vision’s ambitious plans to scale Child Sponsorship. From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.

The successful candidate must be able to demonstrate:

• Significant leadership experience in research, data analysis, or fundraising insight, ideally within the non-profit or digital fundraising space.

• Expertise in donor segmentation, data-driven decision-making, and fundraising analytics.

• Proven ability to lead a team, communicate complex insights clearly, and influence senior stakeholders.

• Strong technical skills including CRM systems (e.g. Salesforce), data compliance (GDPR), and advanced Excel capabilities.

• A passion for innovation – with an eye on emerging technologies like AI, machine learning, and automation tools.

This is a unique opportunity for a practising Christian professional to lead with purpose. You’ll join a passionate, faith-led team committed to transforming lives and championing the wellbeing of the world’s most vulnerable children.

This role is subject to a basic DBS check, which will be carried out by the employer.

For more information, please contact Adam Stacey, CEO, Charisma Charity Recruitment. Applications should be submitted via the Charisma website and include your CV and a supporting statement.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, or any other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values.

Closing date for applications: 16 December 2025

As this is an interim role candidates will be interviewed on a rolling basis. The job could be closed early if a suitable candidate is found. 

Our client has been the artistic heart and soul of Highland Perthshire, attracting over 100,000 visitors every year. The Theatre has ambitions to increase fundraising capability to improve lives by sharing Pitlochry with the world and the world with Pitlochry. Now, they will recruit a new Prospect Research and Insights Manager and Prospectus is delighted to lead the search.  This role is offered on a permanent basis with hybrid working from the theatre and home. The team is open to remote working for this position, please get in touch to discuss.

The Prospect Research and Insights Manager will strength the organisation’s fundraising infrastructure by managing prospect research, pipeline development, data management, and operational delivery across all income streams. This Manager will be responsible for leading on the reporting on moves management and informing the wider Development team of giving trends. Reporting to the Director of Development, you will create templates and systems to aid efficiency of processes and assist colleagues to successfully cultivate and steward major donors.

The selected candidate will have proven experience in prospect research, experience in managing systems and pipelines to create insight and will have the proven ability to analyse, interpret and present data clearly. You will ideally have experience in a performing arts or cultural setting and will have knowledge fundraising trends and practice across various income streams.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.

If you are interested in applying to this Prospect Research and Insights Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Help us inspire supporters and transform the lives of animals in need.

Raystede is one of Sussex’s most loved and respected animal welfare charities. Every day, more than 400 animals depend on us for rehoming, rehabilitation, sanctuary and a second chance. We are entering an exciting period of growth — investing in our people, systems and supporter relationships — to secure our impact for decades to come.

We’re looking for a passionate and data-savvy Individual Giving Fundraiser to lead and grow our Individual Giving programme. This is a fantastic opportunity for someone who loves creating engaging campaigns, improving supporter experience and using insight to drive results.

About the Role

As Individual Giving Fundraiser, you will:

• Deliver and continuously improve Raystede’s Individual Giving programme.
• Plan and manage multi-channel campaigns including regular giving, cash appeals, digital fundraising and stewardship journeys.
• Use data and insight to segment audiences, test approaches and optimise performance.
• Oversee supporter journeys to ensure communications are timely, engaging and emotionally compelling.
• Collaborate closely with Marketing and external agencies to deliver joined-up campaigns.
• Produce campaign reports, forecasts and actionable insights to support income growth.
• Line-manage a small team, supporting their development and wellbeing.

This role is perfect for someone who enjoys both creativity and analysis and thrives on delivering high-quality campaigns that inspire people to give.

About You

We’re looking for someone who has:

• Experience in Individual Giving or fundraising/marketing campaign delivery.
• Strong project management skills and confidence managing multiple deadlines.
• Good CRM/data skills and experience using insight to guide decisions.
• Excellent written and verbal communication skills.
• A collaborative approach and the ability to support and motivate others.
• A compassionate, supporter-centred mindset and genuine interest in animal welfare.

Desirable:

• Experience of Regular Giving programmes, email marketing and digital fundraising.
• Experience managing agencies, budgets and reporting processes.
• Relevant fundraising or digital qualifications.

Why Raystede?

• Join a warm, mission-driven charity full of passionate people.
• Play a key role in shaping our future fundraising strategy.
• Work in a unique 43-acre site surrounded by animals and nature.
• Benefit from training, development and a supportive culture.

If you’re excited by the idea of growing supporter relationships and helping secure a better future for animals in Sussex, we’d love to hear from you.

At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.

Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience. 

As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.

If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.

Membership Marketing Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: 12-months Fixed Term (Maternity Cover)
Hours: Full Time
Salary: £47,250 per annum

Purpose of the role

The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common – we are all conservationists, and passionate about restoring wildlife.

We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos – London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL’s important conservation work.

The Membership Marketing Manager leads the growth and engagement of the organisation’s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value.

This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays).

Key responsibilities:

• Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels.
• Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value.
• Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success.
• Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications.
• CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty.
• Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth.

About You

• Successfully managed a membership scheme, running both acquisition campaigns and retention programmes.
• Proven experience of developing and implementing marketing campaigns across of variety of media.
• Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce).
• Confident using performance and customer data to develop actionable marketing plans.
• Familiar with customer databases and developing membership customer journeys.
• Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers.

About Us

We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction. 

What do we offer?

At ZSL, we are proud of our approach to employee benefits. Our benefits include: 

• Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct 
• Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
• Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you 
• Holidays – 25 days annual leave allowance, plus UK bank holidays 
• Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme 
• Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
• Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops 
• Cycle2Work - our cycle to work scheme enables you to lease a bicycle 
• Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work 
• Family friendly policies – we offer enhanced maternity, paternity, and adoption packages 

We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group. 

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.

Closing Date: 16 December 2025
Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo.
 NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.

It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Business Planning & Performance Specialist

Permanent. Full Time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days).

Location: The role can be based in the following locations:

UK - Cardiff, Edinburgh, London, or Warrington

Salary:

London: £53,459 (including London allowance) per annum

Cardiff, Edinburgh, and Warrington - £48,576 per annum

Applications are reviewed on an ongoing basis. We will be conducting interviews as suitable candidates apply and we'll ready to hire if we find the right person before the job ad closes. So, if you're interested in this role we encourage you to apply as soon as possible.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too. 

About the role

Reporting in to the Strategy & Performance Lead, the Business Planning & Performance Specialist will co-lead the corporate planning and reporting cycle, cascading the global strategy into annual corporate plans and OKRs, while fostering a culture of continuous learning and improvement. 

The post-holder will partner with their assigned departments to support them to be high performing teams with business plans aligned to organisational values and goals, and together with the Strategy and Performance Lead and the Business Insights & Intelligence Analyst, they ensure alignment between departmental objectives, operational plans, measures of success and support high performance.

Some of the main responsibilities of the Business Planning & Performance Specialist will include:

• Support the Strategy and Performance Lead in setting and maintaining the strategic planning framework cascading strategy into annual business plans for all business units, enabling alignment with organisational values and goals.
• Co-Lead Corporate Planning and Reporting: Co-lead the organisation-wide corporate planning and reporting cycle—shaping the organisation annual corporate plan, defining OKRs, and tracking progress. Work alongside the other Business Planning and Performance Specialist to drive a consistent and effective business planning process.
• Lead Development of Business Plans and OKRs: Lead the development of annual departmental business plans and OKRs, ensuring alignment with corporate OKRs and integrating budgeting and risk management to produce coherent, strategically connected plans.
• Support Departmental Leadership: Work closely with Senior Management Teams—particularly within Income and Public Engagement, Finance, and Governance—to develop and deliver clear, trackable business plans aligned with organisational strategy. Serve as an active member of relevant departmental management teams to ensure Christian Aid’s strategy and corporate plan are fully embedded across both operational and strategic workstreams.
• Manage Corporate Performance Reporting: Oversee organisation-wide performance tracking and reporting, ensuring timely and accurate updates for senior leaders and key external stakeholders, including inputs to Christian Aid’s Annual Report & Accounts.
• Ensure Strategic Alignment: Liaise closely with the Strategy and Learning Manager and the Impact and Evidence Manager to ensure departmental plans are aligned with the overarching organisational strategy and can support effective reporting and performance management.
• Facilitate strategic decision-making, prioritisation, and tracking of performance against plans in the department, feeding back continuously to improve performance.
• Strengthen Leadership Engagement: Coordinate with senior leaders to support strategic engagement with business plans and performance reports, enabling strategic thinking, accountability, and maximising impact.
• Champion Data-Driven Culture: Promote and embed a data culture across the organisation, working closely with Business Insights & Intelligence Analysts to support data-informed decision-making.
• Promote Continuous Improvement: Foster a culture of continuous improvement and lead enhancements to planning and performance processes to improve organisational effectiveness.
• Collaborate Across the Organisation: Work collaboratively with internal stakeholders to ensure quality engagement, consistent approaches, and alignment across planning, performance, and learning activities.

About you

Who we are looking for

Essential:

• Significant experience in leading organisational planning and performance within a complex, multi-unit environment, including translating strategy into coherent, actionable operational and business plans.
• Strong analytical skills, with significant experience using a range of qualitative and quantitative data sources to inform planning, prioritisation and performance monitoring.
• Proven ability to work collaboratively across departments and leadership groups, building consensus on strategic goals, OKRs and performance measures.
• Experience producing high-quality organisational reporting, such as Annual Reports, Progress Reports, Results Reports or similar publications.
• Broad organisational understanding, with knowledge  and experience of working  finance and governance, or fundraising teams
• High-level facilitation and engagement skills, with the ability to communicate planning and performance concepts clearly, run effective workshops, and ensure corporate processes are accessible and well understood- fostering high ownership and accountability behaviours in teams.
• Strong financial literacy, including understanding of budgeting and financial management practices, and the ability to integrate financial planning with business planning.
• Advanced planning, performance and prioritisation skills across diverse functions and operating contexts.
• Solid grounding in project management, including practical tools and methods for tracking and delivering multi-stream plans.
• Highly developed problem-solving skills and the ability to find innovative and practical solutions.
• Excellent negotiation and influencing skills, with the ability to secure buy-in, shift behaviours, and support adoption of new processes and ways of working across the organisation.

Desirable:

• Highly developed communication skills and the ability to understand and translate complex information to a variety of audiences.
• Experience working in multicultural and diverse environments with a strong commitment to Christian Aid’s values and mission. 
• Experience of working in a dispersed team.
• Highly developed ability to think strategically and laterally, combining big picture thinking with practical application.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

The Director of Fundraising, Marketing and Communications is a key member of the Senior Leadership Team, responsible for developing and delivering an ambitious, sustainable and values-led fundraising and communication strategy.

This newly redefined role brings together three core areas Fundraising, Marketing, and Communications ensuring LOROS presents a unified, inspiring, and trusted presence to our community and wider audiences. You will lead the strategic direction, innovation, and operational excellence needed to grow fundraising income, strengthen brand awareness, and deepen engagement with donors, supporters, and the wider community, while providing marketing and communications services across all hospice services.

Key area's of responsibility include Strategic Leadership, Fundraising, Major Gift Fundraising, Data & Insights, Marketing & Communications, Governance & Decision Making.

To be a credible candidate you will have: passion and values that align with LOROS, strong leadership & management skills, a proven background of Fundraising & relationship management as well as Communications & Marketing knowledge. You will be committed to innovation and personal and professional development. 

The full prospectus for this role can be downloaded from our website.

Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?

The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:

• Be the Programme Manager for The Cumbrian Way programme including:

o Working closely with the Programme Director to ensure all aspects of programme management are undertaken

o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner

o Coordinating the project managers across the programme

o Oversee the management of the Projects and Programme Board and annual reporting

o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.

o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation

o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates

• Support the Church Planting Consultant with project management of the Church Plant workstream, including:

o maintaining & updating project plans/timelines

o monitoring, reporting and reviewing the effectiveness of the project work

o accounting for risk mitigation and issue resolution

o advising and collaborating on project communications

o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation

o meeting with the church plant consultant on a regular (at least monthly) basis.

o actively managing the project budget

o supporting local church planting teams with budget claims and outcome reporting

• Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
• Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
• Lead and oversee the data collection and impact for diocesan Parish Returns data collection
• Line manage the God for All Programme Management Office team

This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

We have an exciting opportunity for someone who is interested in both research and converting that research into compelling data and stories to support our policy and influencing work.

This role will sit within our Research & Impact team, but will work across our communications, fundraising, and policy & influencing teams, particularly working closely with our senior leadership team to support our policy & influencing work. By converting the evidence and research from the research & impact team in to actionable insights and recommendations which can be shared with our funders, supporters and key decision makers such as policy makers and civil servants, you will play an important role in promoting the importance of prevention work as a tool to prevent domestic abuse and sexual violence.

We are looking for someone with some experience in research and evaluation who has a passion for communication and storytelling. You will enjoy exploring quantitative and qualitative data to pull out meaningful insights, building relationships with a range of internal and external partners, and using data and evidence to persuade others to prioritise prevention-focused approaches to addressing societal issues.

Key responsibilities

The main responsibilities of this role are:

• EnsuringTender’s projects implement Tender’s Theory of Change and evaluation processes, and ensure learnings from evaluations are used to improve Tender’s work
• Analysing Tender’s evaluation results and carrying out secondary research to produce reports and guidance on best practice approaches to preventing domestic abuse and sexual violence
• Using the findings from Tender’s evaluations and research to author and disseminate (on behalf of Tender and working in partnership with other organisations) recommendations for policy makers on preventing domestic abuse and sexual violence