479 Insights jobs

About Leicester Animal Aid

Leicester Animal Aid is an animal welfare charity founded in 1956, accommodating relinquished, unwanted and abandoned cats and dogs within a 4.5-acre purpose-built rehoming centre in Huncote, Leicestershire. Animals are cared for by a professional, qualified and experienced animal care team, supported by excellent veterinary services. The charity also runs a community outreach scheme, helping vulnerable pet owners keep their cherished animal companions in their own homes.

About the Role

This is a key role within a driven, talented and successful professional fundraising team, all with a genuine passion and enthusiasm for our mission to provide a second chance for cats and dogs and to rehome pets into loving, responsible homes. Joining at an exciting time of growth, you will help shape the future fundraising strategy while leading the Charity's impact, insight and fundraising infrastructure, ensuring it has the evidence, systems and strategic clarity needed to secure sustainable income and deliver meaningful supporter experiences.

Key Responsibilities

• Develop and manage data and reporting systems and optimise processes to build and maintain long-term supporter relationships and overall income growth.
• Lead the Charity's impact, insight and fundraising infrastructure, providing evidence, systems and impact narrative to underpin fundraising and supporter experience.
• Act as the central point for collating and organising impact evidence, including stories, statistics, outcomes and need, for appeals, campaigns, individual approaches and grant applications.
• Line manage and support the Supporter Experience Coordinator and Impact and Insights Coordinator (both future roles).

Skills & Experience

• Minimum 3 years' experience developing and implementing fundraising systems.
• Knowledge of fundraising databases such as Harlequin, Raiser's Edge or similar, including data extraction, segmentation and reporting.
• Demonstrable experience of successful supporter relationship building, stewardship, research and fundraising operations.
• Team leadership, line management and excellent written and verbal communication skills.

Why Join Us?

• Be part of a growing fundraising team and help shape the future fundraising strategy.
• Work closely with the General Manager, Fundraising Manager, Philanthropy Manager and Fundraising & Communications Assistant.
• Lead on systems, impact, insight and supporter experience across the charity.
• Manage two planned future roles as the fundraising team expands.

How to Apply

Please include a CV and covering letter with your application via the blue Apply Now button

Please see the attached job description for full details.

Project Manager: Voices for Health Equity (Maternity Cover)

Job Description and Person Specification

Job title Project Manager: Voices for Health Equity (Maternity Cover)

Hours 35 hours per week

Duration 11 months, ideally starting in mid November, with potential to extend to 15 months with mutual agreement

Salary Between £37,000 - £43,750. Placement within the band will depend on skills and experience, with the upper end reflecting significant, directly relevant expertise.

Location Hybrid work between home and our Vauxhall office, as well as regular travel to in-person events across England. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision:

People shaping their health and care.

Our Mission:

We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:

· Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.

· Finding common cause across communities and conditions by working with member charities and those they support.

· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

In April 2026, National Voices was commissioned by the Care Quality Commission (CQC) to deliver their work with the CQC Public Engagement Network. The Public Engagement Network is a group of 50+ charities with reach into communities experiencing health inequalities across England. By engaging with these organisations, the CQC’s aim is to ensure that local health and care services meet the needs and preferences of the communities they serve.

For both organisations this is much more than just another engagement contract, it is a new partnership designed to make the voices the CQC hears from more than the sum of its parts. In our work with the Public Engagement Network, we are committed to:

1. Ensuring meaningful participation of people and communities

2. Championing accessibility and inclusion

3. Valuing VCSE organisations as equal partners

4. Ensuring insights collected lead to impact and action

5. Investing in the long-term capacity and agency of VCSE organisations

6. Being brave and principled – acting with courage and not shying away from difficult conversations

The Voices for Health Equity Project Manager role is to:

- Lead the delivery of the Public Engagement Network contract from inception through to delivery, learning and evaluation, including co-ordinating an integrated management team including representatives of our two partner organisations.

- Build, manage and sustain the Public Engagement Network, creating a range of opportunities for members to participate, and ensuring relationships are meaningful, inclusive and mutually beneficial.

- Ensure high-quality insight is captured from the network, analysed and translated into learning, improvement and influence.

- Provide day-to-day project governance, reporting, quality assurance and risk management.

The role is delivery-focused and externally facing, with significant responsibility for programme management, partner relationships and ensuring National Voices’ values are embedded in how CQC uses the insights generated.

Responsibilities

Programme and client management

· Lead the end-to-end delivery of the Public Engagement Network programme, including co-ordinating an integrated management team including representatives of our two partner organisations.

· Manage individual project plans, budgets, risks and dependencies, escalating issues appropriately and ensuring delivery remains on track.

· Oversee subcontracted work, including agreeing briefs, managing performance, quality assuring outputs and approving invoices.

· Act as the main point of contact for the commissioners, and lead on regular reporting obligations and on programme evaluation.

Building and managing the Public Engagement Network

· Take lead responsibility for engaging, stewarding, supporting and retaining a network of VCSE organisations with reach into marginalised communities and those experience inequalities.

· Design and deliver engagement approaches with the network and those they represent that prioritises trust, long-term relationships and mutual benefit.

· Oversee the delivery of learning events, sense-making sessions and other opportunities that support members to build confidence, skills and influence.

· Ensure participants are appropriately supported, reimbursed and recognised for their contribution.

· Ambitiously grow the Network, through participating in outreach events, ongoing communication activities and more.

Co-ordinate and support activities capturing insight, learning and impact

· Co-ordinate and support colleagues with projects that capture qualitative and quantitative insight from people with lived experience, including insight capture events, focus groups, interviews, advisory groups etc.

· When needed, support the analysis and synthesis of insight into clear themes, findings and recommendations.

· Work with colleagues to ensure insight informs National Voices’ wider influencing, improvement and learning activity.

· Support effective feedback loops, ensuring participants understand how their input has been used and what impact it has had.

 

Governance, quality and risk management

· Provide day-to-day programme governance for assigned projects, operating within agreed frameworks and reporting arrangements

· Contribute to internal management groups and partnership meetings as required

· Maintain and review risk registers and quality assurance processes.

· Ensure safeguarding, data protection, accessibility and ethical considerations are embedded in all activity.

· Support preparation of regular performance and impact reports for internal and external audiences.

 

Partnership and stakeholder management

· Work closely with partner organisations to deliver programmes collaboratively, modelling National Voices’ values and ways of working

· Build effective relationships with senior stakeholders across the CQC, VCSE organisations and delivery partners.

· Represent National Voices at external meetings, events and learning forums as required.

Line management and internal leadership

· Line-manage the Voices for Health Equity Project Officer including overseeing day-to-day work, quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.

· Provide matrix management for other National Voices of colleagues including other Manager roles and other officers, as and when work requires.

· Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture

· Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.

 

General

· Take a proactive approach to including people with lived experience and members in all areas of work

· Support the development of funding bids and proposals, including shaping delivery models and costing activity.

· Follow organisational processes to measure, monitor and communicate the impact of our work

· Support good project, financial and data management

· Contribute to team planning activities and undertake other relevant duties as appropriate

· Be prepared to take part in full-day events and, with sufficient notice, events outside core working hours

 

 

 

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion and reducing health inequalities
• Proactive, flexible and comfortable working in complexity
• Calm under pressure and able to manage multiple priorities while maintaining quality
• Confident in building relationships and constructively challenging where needed
• Comfortable working collaboratively and taking responsibility for delivery
• Energised by breadth and variety, able to work effectively across diverse topics and themes while spotting connections and opportunities for impact

 

Skills and abilities

• Strong project or programme management skills, with experience delivering complex, multi-stakeholder work
• Demonstrable experience of working with people with lived experience and/or VCSE organisations in a meaningful and inclusive way
• Excellent communication skills, including the ability to translate complex insight into clear, accessible outputs
• Experience of managing partnerships, subcontractors or commissioned work
• Strong organisational skills, with the ability to prioritise, plan and manage risk
• Experience of quality assurance, reporting and working within governance frameworks
• Excellent people skills, with the ability to lead, support and motivate others

Experience, knowledge and understanding

· Demonstrable experience in leading insight generation projects which have led to real-world impact and improvements.

· Experience in engaging with people experiencing inequalities in a safe and meaningful way.

· Demonstrable experience in monitoring and reporting on KPIs and the impact of engagement work.

· Experience of managing funder relationships and generating income.

· Experience of facilitating and presenting at events and workshops.

· Experience of managing and building coalitions or groups of VCSE or other membership organisations (desirable)

· An understanding of qualitative and quantitative approaches to evidence generation and analysis (desirable)

· Project management qualifications (desirable)

 

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

In addition, because this role involves engaging with and recruiting to a large network of VCSE organisations, the post holder will be required to regularly attend in-person events across England. These are likely to take place around once a month and may sometimes require overnight stays. Travel, accommodation and subsistence costs for events across England will be paid, however, travel to our London office will be at the expense of the postholder.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and answer the questions in the application form to apply.

Applications should be addressed to our Director of Evidence and Improvement, Sarah Sweeney, and submitted through CharityJob.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is noon on 2nd October 2026.

The interviews will take place on Friday 9th October on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Job Title: Digital Content & Community Lead
Location: London, Salford or Belfast, based from an RFF office with hybrid working arrangements and extensive travel across the UK and Ireland
Salary: £30,000-£35,000 per annum, depending on experience
Hours: 36 hours per week
Reports to: Deputy CEO & Director of Development

Job Description:

You’ll lead RFF’s Instagram and TikTok presence, creating distinctive social-first content and building engaged digital communities around our work.

This is a hands-on role. You’ll spend time with young people, staff, partners and ambassadors across the UK and Ireland, spotting, capturing and creating content that brings the Foundation to life. While Instagram and TikTok will be at the heart of the role, you’ll also support RFF’s wider digital and communications activity as required — including creating and adapting content for platforms such as LinkedIn, X and YouTube, supporting email communications and press activity, and helping strengthen RFF’s media presence around key events and opportunities.

We’re open to emerging talent and care more about what you can create, your understanding of digital communities and your creative instincts than where you learned your skills.

KEY DUTIES:

Social Content & Community

• Take day-to-day ownership of RFF’s Instagram and TikTok channels, growing active and engaged communities around our work.
• Develop a forward content plan while responding creatively to trends, conversations and opportunities in real time.
• Listen to our audiences, engage actively with our communities and use insight and performance to continually improve our content.

Content Creation & Production

• Proactively identify content opportunities across RFF’s work, partnerships and events, and plan, film, photograph, interview and edit high-quality social-first content across a range of formats.
• Create content specifically for digital platforms, particularly short-form video for Instagram Reels and TikTok, and maximise content captured by adapting it effectively across formats and channels.
• Use and advise on appropriate production equipment, software and tools, while maintaining an organised digital content and asset library for the Foundation.

Young People & Youth-led Content

• Build positive and appropriate relationships with young people, creating content with them rather than simply about them and representing their personalities, perspectives, interests and achievements authentically.
• Create opportunities for young people to contribute as creators, presenters, interviewers and storytellers and, over time, help identify and develop aspiring young content creators from across RFF.
• Ensure all content involving young people is created, captured, stored and used in line with RFF’s safeguarding, consent and data-protection requirements.

Partnerships, Ambassadors & Collaboration

• Work creatively with RFF’s corporate and industry partners, ambassadors and wider network to develop co-created content, campaigns and opportunities that benefit both RFF and its collaborators.
• Build strong relationships with partner communications and social teams, identifying opportunities for collaborative content, cross-platform amplification and reaching new communities and audiences.
• Work confidently across different environments - from community youth sessions to major corporate, media, sporting and cultural events - adapting your approach to different people, audiences and opportunities.

Wider Digital Content

• Support the creation and adaptation of content across RFF’s wider digital ecosystem, including YouTube, LinkedIn, X and the Foundation’s website, while keeping Instagram and TikTok as the primary focus.
• Work collaboratively with colleagues to support wider communications activity, including email communications, press and media activity, campaigns, launches and events, and make effective use of strong content across channels.
• Bring ideas about new platforms, formats, technologies and approaches that could strengthen RFF’s digital presence and help our content reach and engage different audiences.

Insight & Performance

• Monitor channel and content performance, using analytics to understand engagement, community growth, reach, audience behaviour and what content is creating meaningful interaction.
• Test new approaches and formats, learn from performance and audience response, and use those insights to continually develop RFF’s social content and community approach.
• Keep up to date with developments across social media, digital content, creator culture and platform changes, sharing clear insights and emerging opportunities with the Director of Development and wider team.

About the Role

We have an exciting opportunity to join our team in London as our Research, Evaluation and Insights Manager.

This role leads delivery of our research, evaluation and insights work across Help Musicians and Music Minds Matter, ensuring the charities generate high-quality evidence and insights around the need for our support and the impact that we have.

The postholder leads a portfolio of research projects - designing and delivering in-house research and evaluation including user research and testing to inform new services, as well as structured research projects to create new evidence, as well as managing research delivered by consultants, agencies and partners like universities. All with an aim of deepening our understanding of the communities we serve in music and what works when it comes to making a meaningful difference for musicians and people across music.

The role will generate a range of outputs that support an insights-led and user-centred culture across our charities, using our own service data as well as research to inform strategic and operational decision-making across our different functions.

The role also manages impact reporting across our charities, supporting our Director of Services and Research with maintaining an impact architecture which helps our people and our Board have access to timely and usable data and insights about our progress towards our strategic goals.

About You

We are looking for someone relentlessly curious, with an enthusiastic understanding of the importance good evidence, evaluation and insights can have on charitable impact. Essentially, you will possess:

1. Track record in personally designing and delivering credible research projects including surveys and qualitative research and producing reports for internal purposes e.g. service development as well as external publication

2. Experience in monitoring and evaluation- with an understanding of how to design and conduct evaluation that supports both internal learning and improvement, as well as fundraising and growth goals

3. Robust project management and collaboration skills, able to deliver through your team and also through partners such as research agencies, academic partners and project stakeholders

4. Experience using research and data analysis software such as Power BI

5. Curious and proactive, focused on what else we can learn and what we can do better with an openness to feedback and willingness to learn and adapt to improve impact

Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.

About You

You will be an experienced insight, evaluation or research practitioner with strong analytical skills and a practical, community-focused approach to generating, analysing and using evidence.

You will be confident working directly with Global Majority communities and colleagues across REN and HHU, developing accessible methods, tools and resources to gather and make sense of qualitative, quantitative and lived-experience evidence. You will understand the importance of building evaluation and learning into community engagement and co-design from the outset.

You will bring professional curiosity, methodological integrity and sound judgement, able to identify patterns, question assumptions and communicate clearly what the evidence does and does not tell us, where evidence is limited and where further investigation is needed.

You will work closely with the Anti-Racism Strategic Lead and Bhip Programme Lead, providing robust analytical and evidence support while retaining professional objectivity and methodological responsibility for the underlying evidence. You will be confident reporting findings accurately, including where evidence is limited, contradictory or uncomfortable for REN, HHU or system partners, and will work collaboratively across the wider Bhip team to ensure evidence and learning are useful, accessible and acted upon.

The Opportunity

This is an opportunity to help build and shape the insight, evaluation and learning approach for an ambitious five-year programme, working across communities, organisations and systems to understand what is changing, what works, for whom, how and under what circumstances.

Bhip has a working Theory of Change and an emerging evaluation framework, logic model, and Global outcomes and data system, which will continue to evolve through learning. You will help operationalise these across the programme, developing and refining the practical methodologies, tools, measures and resources needed to generate and capture community insight, lived experience, programme activity and quantitative data consistently, ethically and meaningfully.

Working alongside the Anti-Racism Strategic Lead and with the Co-design Lead, Community Engagement team and Global Majority communities, you will develop and test culturally grounded, accessible and innovative ways of gathering evidence and understanding change. You will explore creative and participatory approaches that work for different communities, while ensuring the evidence remains robust and useful for analysis and Bhip’s wider evaluation requirements.

As Bhip develops, you will bring different forms of evidence together to identify patterns, test assumptions and evaluate emerging approaches and system-practice tests against Bhip’s Theory of Change, logic model and programme and organisational outcomes. You will provide analytical and evidence support to the Anti-Racism Strategic Lead, while working across the wider REN and HHU Bhip team to ensure evidence informs learning, accountability, programme development and system change.

You will help turn what we learn into accessible evidence, resources and learning for communities, Bhip colleagues, partners and decision-makers, ensuring communities can see how their insight was used, what action followed, what changed, what did not change and why and contributing to learning across Bradford and the National Collective.

The Role
We are looking for a fixed-term (12 months)Fundraising Data and Insight Leadto help National Deaf Children's Society to maximise and diversify our income streams. You will work closely with fundraising colleagues to produce robust reports, help design and deliver exciting customer-focussed initiatives, and get the most value for our customers.

What you'll do

• Create and maintain regular fundraising reporting
• Design and answer complex fundraising questions using data science methodologies
• Lead analytics work to understand our audiences, supports, and potential new customers
• Use AI to increase the efficiency and effectiveness of data reporting and analytics
• Work closely with key staff members including the Chief Income & Marketing Officer, and the Platform Lead for Money Matters (Fundraising)

What you'll need

• Proven experience in data science or data analytics
• An excellent grasp of fundraising within the third sector, and experience of supporter analysis and insights
• Experience leading work on complex financial or fundraising-related datasets
• Ability to use SQL and Python
• Confident and comfortable to translate complex information into useable and useful insights, and options for decision-making
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.

To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

About you

You will be an experienced, community-focused practitioner with a strong background in co-design, participation, community research or related approaches, and experience of working directly with Global Majority communities and people from different faiths, cultures and backgrounds.

You will be a skilled facilitator and listener, able to build trust, work sensitively with lived experience and use creative, culturally grounded approaches to involve people meaningfully.

You will be curious, practical and adaptable, confident working collaboratively while also taking the lead on developing and delivering Bhip’s co-design approach.

The Opportunity

This is an exciting and unique opportunity to help shape and lead an ambitious approach to community co-design within HHU and the Bhip Programme, working alongside Global Majority communities experiencing some of Bradford’s greatest health inequities.

You will work directly with people and communities to explore their experiences of clinical and community-based health and care, including where racism, discrimination and structural barriers affect access, experience and outcomes. Using co-design, participatory research, deep listening, storytelling and creative approaches, you will explore what matters, what gets in the way and what communities tell us needs to change.

A key part of the role will be developing culturally grounded and accessible ways of working, recognising that conventional consultation and research methods do not work equally well for everyone. You will have the freedom to test and develop different approaches with communities, including creative, visual, narrative and participatory methods, and share what we learn locally and through Bhip’s wider national lottery collective network.

You will lead the development of Bhip’s co-design methodology while remaining a hands-on practitioner. Working closely with the HHU Programme Manager, Bhip Programme Lead, Insight & Evaluation Lead and Community Engagement Facilitators, you will help connect community participation, research and lived experience to Bhip’s Story-to-System approach, ensuring that what communities tell us can contribute to practical learning, action and change.

You will also help build the confidence and capacity of the wider Bhip team to work in genuinely co-designed ways and, where people want to become more involved, support community members and lived-experience leaders to develop as co-designers, peer/community researchers or Story Stewards.

The role will evolve as Bhip develops. We do not expect every method or area of work to be predetermined. We are looking for someone with the experience, curiosity and judgement to work alongside communities, test ideas, learn from what works and help us develop approaches that are meaningful in Bradford and potentially useful much more widely.

Lord’s Taverners 

The Lord’s Taverners exists to positively impact the lives of young people facing the challenges of inequality. Through inclusive and transformative cricket programmes, we empower young people with disabilities and from disadvantaged communities across the UK and beyond. 

We are now seeking an energetic team player to join the People and Programmes directorate. You will play a collaborative role in strengthening how data is collected, governed, analysed and communicated. This is a fixed term contract until 30 September 2027 and is available as an immediate start for the right candidate. 

The Role 

The Data and Insight Co-ordinator will enable Lord’s Taverners to make confident, evidence-led decisions by transforming programme and organisational data into meaningful insight; developing accessible reporting and dashboards; and work across teams and delivery partners to improve data quality, demonstrate impact and support continuous improvement, sustainable growth and strategic priorities. 

About You 

You will be an organised, proactive and people focused individual who enjoys supporting others, producing accurate records and has a keen eye for detail. You’ll bring strong communication skills, confidence managing key information, and a positive, can‑do approach to working as part of a busy team. 

You will bring: 

• Strong knowledge and understanding of data administration and ability to produce high-quality outputs. 

• Strong knowledge and understanding of data management systems and strong numerical skills. 

• Strong data digital technology capability (preferable Upshot and Power BI) with growing adoption of AI capabilities 

• Ability to design effective and easily interpreted data dashboards. 

• Ability to train others in an easy to understand and engaging environment. 

• Ability to understand and interpret data problems and find and implement solutions. 

• Understanding of data governance practices and policies. 

At Lord’s Taverners, sport is a means to an end. We are looking for people who share our belief in sport’s power to change lives, and who are motivated by impact,inclusionand opportunity for young people. 

Above all, youwill be motivated by our mission and aligned with our values:We Include, We Inspire, We Empower. 

Safeguarding 

Our organisation is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. 

This role requires an enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974. In line with statutory guidance, applicants do not need todiscloseyouth cautions or any protected convictions or cautions. 

As part of our safer recruitment practices, an online search will be carried out on all shortlisted candidates. 

Benefits 

• 25 days annual leave + Bank Holidays 

• Fiveadditionaldays between Christmas and New Year 

• 6% pension contribution 

• Group income protection 

• Critical illness cover 

• Life assurance 

• Health Cash Plan 

• Enhanced maternity and paternity pay 

• Employee Assistance Programme 

• Two volunteering days 

• Birthday day off 

• Season ticket loan 

• Flexible working 

• Wellbeing plan 

Application Instructions 

Please read the application instructions carefully and completely. 

Please submit your CV, and a written response (maximum 350 words) to the following question: 

“Please describe a time when you had to translate complex, technical data into a simple, compelling story for a non-technical audience. What communication format or visual tools did you choose, and what challenges did you have to overcome?” 

We will not accept applications that do not complete this task, or applications that upload a cover note in place of the required written response. 

 
Please upload your written response where the application form asks for a cover note. 

Key Dates 

Applications open: Tuesday 15th September 2026 
Application deadline: Sunday 27th September 2026 

Please note we may close the vacancy early if we receive exceptional applications. Should this occur, all applicants will be notified. 

First Round - Interviews scheduled: Friday 2nd October 2026 

Second Round - Interviews scheduled: Friday 9th October 2026 

Interview Process 

First Stage (Online) 

The first stage will take place online and will last 45 minutes in total. The session will include: 

• 20-minute (max) task/activity 

• 25-minute debrief and questions with the hiring managers 

Second Stage (In Person) 

Shortlisted candidates who progress to second stage will be invited to a 60-minute in person interview, comprising: 

• 45 minutes of competency-based questions 

• 15 minutes for further conversation about the role 

Interview questions will be shared with shortlisted candidates in advance to support preparation. 

Accessibility 

We want every candidate to feel comfortable and able to perform at their best. If you require any adjustments or support to take part in the interview process, please let us know and we will be happy to accommodate. 

Hours: 37 per week (part timemin 25 hours considered)

Bradford and Airedale Citizens Advice & Law Centre is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face and over the phone.

Our communities are facing unprecedented challenges with rising costs. The rising cost-of-living continues to directly impact individuals and families, with more people than ever in negative budgets and experiencing personal debt. Our teams provide support and empower vulnerable clients to manage their income, maximise income and assess their best strategies and options to address debt issues long-term.

Join our Team!

We're looking for a curious and analytical Business Analyst to join our team and help us understand how our services work, where they can work better, and how technology and data can support the tens of thousands of people who come to us for help each year. 

About the Role

To lead the development and continuous improvement of the organisation’s data, insight and reporting systems, ensuring that information is used effectively to improve services, demonstrate impact and support strategic decision-making. 

As our Data, Insight and Development Lead, you will work alongside operational colleagues, management and development teams, the postholder will combine data analysis with business analysis and service improvement. They will work with colleagues, partners and other stakeholders to understand

needs, map processes, identify problems and opportunities, and define practical requirements before new systems, tools or ways of working are developed. 

The role will turn information from case management, telephony, digital and other systems into clear, accessible reports, dashboards and insights. These will help staff, managers, trustees, funders, commissioners, Citizens Advice and external partners understand service performance, client outcomes, emerging needs, risks, gaps and opportunities. 

The postholder will act as a bridge between operational teams and developers, ensuring that technology and data solutions address genuine user and organisational needs. They will support improvement projects from discovery through to delivery, including consultation, requirements gathering, testing, documentation, implementation and evaluation, helping new ways of working become embedded and effective. 

Other organisations may call this role Business Analyst, Business Improvement Officer, Insight & Improvement Analyst, Service Design Analyst, or Systems Analyst. 

The role will also strengthen the organisation’s Research and Campaigns work by identifying emerging issues affecting clients and producing robust evidence to influence local and national policy. 

Through this work, the postholder will help establish data as a strategic organisational asset and promote a culture of curiosity, collaboration, continuous improvement, evidence-based decision-making and organisational learning. 

Closing date:- 9.00 am 5th October 2026

Interview date:- Monday 19th October 2026 (in person)

Connecting evidence, community experience and local action to build a shared understanding of East Surrey

Be part of establishing a new Community Insight Partnership.

Are you a skilled relationship-builder who can bring people together, identify themes across different sources of information and turn community intelligence into clear, useful insight?

The Opportunity

ESCIP is a one-year proof of concept designed to strengthen how community experience and VCSE intelligence inform local decision-making. It connects voluntary, community and social enterprise organisations with health, local authority and wider partners, creating stronger two-way feedback between communities and decision-makers.

This is not primarily an administrative post. You will build trusted relationships, coordinate a new quarterly forum, develop practical ways to gather and synthesise intelligence, and demonstrate how insight has influenced priorities and action. Because the programme is new, you will have genuine scope to shape how it works.

What You Will Achieve

Over the first 12 months, you will:

• Establish a quarterly East Surrey VCSE and Community Forum.
• Build trusted relationships with diverse VCSE organisations, including smaller groups and under-represented communities.
• Develop and test practical two-way feedback mechanisms between communities, VCSE partners and system leaders.
• Map intelligence sources and introduce consistent approaches to gathering and synthesising insight.
• Produce concise briefings highlighting emerging themes and implications for decision-makers.
• Maintain strategic relationships across health, local government, housing and neighbourhood partners.
• Support independent evaluation and contribute to the case for Year 2.

Main Responsibilities

Partnerships and Networks

• Coordinate day-to-day delivery of ESCIP, maintaining workplans, milestones and actions.
• Plan and support the quarterly East Surrey VCSE and Community Forum.
• Develop strong relationships across the VCSE sector and with NHS, local authority, housing, primary care and neighbourhood partners.
• Maintain wider partner engagement through targeted conversations, briefings and limited observer participation.
• Represent ESCIP professionally and act as a key point of contact.

Engagement and Community Insight

• Plan and deliver insight activity, including stakeholder conversations, workshops, surveys, desk research and analysis.
• Enable organisations of different sizes and capacities to contribute, particularly voices less often heard.
• Map existing intelligence sources, identify gaps and common themes, and distinguish between individual feedback, recurring themes and wider evidence.

Communication, Influence and Learning

• Turn qualitative and quantitative information into accessible summaries, briefings and recommendations.
• Create visible feedback loops so contributors understand what was heard and what happened next.
• Prepare stakeholder briefings and contribute to programme and funder reporting.
• Work with the independent evaluator and contribute learning to the future development of ESCIP.

Working Arrangements

This is a part-time role based in Oxted with autonomy and variety. Some meetings and community activity will take place across East Surrey, so the postholder must be able to travel within the area. Reasonable travel expenses will be reimbursed.

Occasional evening activity may be required by prior agreement, with time off in lieu. The postholder will work closely with colleagues from VASE and CSVA and will have access to office space, HR support and appropriate IT equipment.

About You

We welcome transferable experience from community development, participation, research, service improvement, public engagement, local government, health or partnership working.

Experience, Knowledge and Skills

Essential

• Experience building productive relationships across organisations, sectors or communities.
• Experience planning and facilitating meetings, workshops or engagement activities.
• Experience gathering information or feedback and identifying meaningful themes and insights.
• Ability to translate complex information into clear reports, briefings and recommendations.
• Ability to organise projects or programmes, manage competing priorities and deliver outcomes with limited supervision.
• Strong written, verbal and interpersonal communication skills, including confidence engaging senior stakeholders.
• Commitment to equitable and inclusive engagement, with an understanding of barriers faced by smaller organisations and under-represented communities.
• Confidence using standard digital tools for collaboration, data analysis, presentations and record-keeping.

Desirable

• Knowledge of the VCSE sector in East Surrey or a comparable area.
• Understanding of health inequalities, neighbourhood working, integrated care or local government.
• Experience of monitoring and evaluation, research methods or funder reporting.

Please see the Application Pack for full details.

How to apply

Please submit:

• A current CV, including contact details and employment or activity history.

• A personal statement answering the three questions below. Please use no more than 350 words for each answer.

1. Building relationships

Tell us about a time when you built positive relationships with people from different organisations or backgrounds to achieve a shared goal. What did you do, how did you handle different perspectives, and what was the outcome?

We will assess: relationship-building, collaboration, communication and influencing.

2. Turning information into insight

Tell us about a time when you gathered information, feedback or community views and used them to improve a service, project or decision. How did you identify the important themes and communicate your findings?

We will assess: curiosity, analytical thinking, judgement and clear communication.

3. Organisation and initiative

Tell us about a project or piece of work that you coordinated from start to finish. How did you organise the work, manage stakeholders and keep delivery moving when priorities changed?

We will assess: planning, initiative, prioritisation and delivery.

Job Title: Evidence & Insight Lead            

Location: Hybrid with 1 day per week in the London Office 

Hours: 35 hours per week  

Contract type: Permanent  

Salary: £50,430 per annum (hybrid) 

What we do:     We help young people through cancer 

How we work:  We’re Determined, United, Spirited and Kind 

What we’re looking for:

• We’re looking for a strategic and creative Evidence & Insight Lead to shape Teenage Cancer Trust’s approach to evidence, insight and learning. 

• You’ll set up this new function, identify the charity’s insight needs and develop a forward-looking plan to deliver against them.

• Acting as the charity’s expert on research and insight, you’ll ensure existing knowledge and learning is consolidated, interpreted and shared to maximise its value.

• Drawing on well-honed relationship skills, you’ll work across multiple teams and forge new partnerships externally.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by Sunday 27th September, 1st Stage Interviews Monday 19th October (online) and 2nd Stage Interviews on Thursday 22nd October potentially in person. 

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team

We anonymise applications until interview stage to ensure an equitable hiring process. We understand that some applicants may choose to use AI tools such as ChatGPT to support their application. If you do, please make sure your responses reflect your own voice, experience and motivation for joining us.

We’re looking to get to know you, so the strongest applications are those that are authentic, personal and demonstrate your unique skills, experience, and knowledge. Relying heavily on AI-generated content can sometimes overlook key requirements in the job description and may reduce how effectively your application comes across.

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Brand and Insight Manager to join our Marketing team.

Title: Brand and Insight Manager

Salary: £39,000 per annum

Contract: Permanent, full-time

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Please note that the panel are planning to hold first-round interviews week commencing 14 September.

We’re looking for a Brand and Insight Manager to join our Marketing team to shape and evolve the Anthony Nolan brand. You will champion excellence in how our brand is brought to life, creating compelling assets and practical guidelines that build awareness and inspire loyalty among our diverse audiences.

You will be a champion for the brand across the organisation, partnering with colleagues at every level to build understanding, strengthen consistency and embed best practice in everything we do. You will also contribute to brand evolution, tracking and strategic projects designed to increase awareness, trust and consideration, and deepen understanding of Anthony Nolan’s life-changing work.

You will play an important role in our audience insight programme, helping to gather meaningful insight and turn it into action. By sharing and championing these insights across the organisation, you’ll help teams make stronger, audience-led decisions.

To thrive in this role, you will be a confident relationship builder with strong stakeholder management skills. Working with teams across the organisation, you’ll help grow awareness of Anthony Nolan, advocate for brand excellence and give colleagues the tools and guidance to bring our brand to life with confidence. You may also collaborate with external brand, media and creative agencies, supporting the Marketing team to deliver impactful activity aligned with our organisational goals.

You’ll be part of our wider Engagement division, bringing together Marketing, Communications and Register Development - a collaborative team focused on reaching and inspiring more people through Anthony Nolan’s work.

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description, hyperlinked here on our careers page or attached to this advert, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

About you

You will be an experienced, confident and highly approachable community-facing professional with a strong background in physical activity, health and wellbeing and community engagement.

You will be skilled at building trust and opening doors with diverse communities, particularly Global Majority communities and people experiencing health inequities, and able to engage people who may not usually access health and wellbeing opportunities.

You will be practical and hands-on, equally comfortable coordinating physical activity, developing new community relationships, facilitating conversations and supporting people to become more involved as volunteers, champions and community leaders.

You will be culturally aware, proactive and creative, bringing new ideas about how physical activity and community engagement can reach different communities and people across the life course.

The Opportunity

This is an opportunity to join Happy Healthy You and build on its established physical activity and movement work in trusted community settings across Bradford, taking responsibility for existing provision while developing new approaches, partnerships and opportunities to reach more people

As part of the Bhip Programme, you will use physical activity as a route to open doors into new communities, neighbourhoods and age groups, including younger adults, and build relationships that lead to deeper engagement, insight, co-design and community leadership. Working with the wider Bhip team, you will help turn what communities experience and their insights into practical action and enable wider system change.

OVERVIEW OF THE ROLE

The Fundraising Executive will provide essential operational support to the Fundraising Team, with primary responsibility for maintaining accurate, timely and useful information in our CRM system, Donorfy. The postholder will process and reconcile donations, maintain high-quality supporter records, coordinate prompt and personalised donor acknowledgements, and produce clear insights to support fundraising decisions across Helen Bamber Foundation and Asylum Aid.

We are looking for someone who is methodical, numerate and detail-focused, with the confidence to work across a CRM, banking and income records. They will combine excellent data discipline with warm donor care, helping colleagues use Donorfy consistently and sharing regular reports, trends and actionable insights with the Fundraising Team.

This is an excellent opportunity for someone looking to begin or develop a career in charity fundraising operations. We welcome applicants with transferable experience in database or CRM administration, finance processing, customer or supporter care, reporting, or a detailoriented administrative role.

HOW TO APPLY

The first stage is to complete on our online application form on our website by 10:00 am on Monday 28th Sep 2026. 

The website form will ask you to: 

• Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
• Upload your current CV 
• Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

TIMELINE

Closing date: Monday 28th Sep 2026 at 10:00am 

Preliminary interviews (online): 6th Oct 2026

Final panel interviews (in person): 14th Oct 2026 

ELIGIBILITY 

Please note that the successful candidate must have the right to work in the UK (as a small charity we do 
not have the capacity to sponsor work visas).
(Full details available on the Job Description) 

ADJUSTMENTS 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll 
always endeavour to be as accommodating as possible. If you require a different format of the application 
form, such as large print or Word format, or if you would like to discuss any specific requirements, please 
get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.