Internal communications lead jobs
We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
- Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
- Work on a 7-day shift system
- Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
- Maintain accurate records and input data monitoring into the data base system.
- Participate in clinical supervision and reflective practise.
- Provide training, mentoring and coaching to new recruits.
To be successful in this role you will have:
- a degree or professional qualification in Health or Social Care, Community Work or a related discipline
- previous experience of working in an advisory capacity in suicide prevention or mental health
- a proven record of working directly with vulnerable young people
- experience of providing advice and guidance via multiple communication channels
- the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service
Salary: £16,230.50 per annum progressing incrementally to £17,944.67 per annum. (Scale point 24-28). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 16.5 hours per week – 2 nights per week.
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 7:40am. Shifts will be on a rota bases across a 7-day working week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 18th January 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Junior Costs Clerk
Company: Deighton Pierce Glynn
Location: London, UK
Employment Type: Permanent, Full-Time
Salary: £27,750.00
About Us: At Deighton Pierce Glynn we are committed to empowering our clients to challenge abuses, failures, and other unlawful conduct by the government and those in positions of power. We believe that diversity enhances our ability to provide the best service, attract top talent, and drive innovation through varied perspectives. We recruit based on merit, regardless of age, disability, gender, gender identity, race, ethnicity, marital status, religion, sex, or sexual orientation.
The Role: We are looking for a problem-solving Junior Costs Clerk with a can-do attitude to work with our Billing Team to support our dynamic team of lawyers at our busy London office. You will be responsible for assisting in preparing and submitting legal aid bills, alongside reviewing case files, time records, and disbursements to ensure accurate cost submissions. You will be trained on all aspects of the job depending on experience. This is a varied role that requires excellent organizational skills and the ability to support our team efficiently.
Person Specification
Essential:
- Interest in Our Ethos: A strong interest in our mission to empower clients and challenge unlawful conduct by the Government and those with power.
- Problem-Solving Skills: A love for solving problems and overcoming challenges.
- Prioritization & Attention to Detail: Ability to prioritize tasks effectively and maintain attention to detail.
- Clear Communication: Excellent written communication skills, with the ability to write clearly in plain English. Confident, with negotiating skills and tact.
- Organizational & Time Management Skills: Outstanding organizational and time management abilities.
- IT Skills: Proficiency in typing, computer literacy, and the ability to learn our systems, including Office365. In particular an interest in developing proficiency in Microsoft Excel.
- Numerical Aptitude: An aptitude for numbers and process.
Advantageous but not essential
- Legal Aid: Knowledge and understanding of Legal Aid, Legal Help and other systems of public legal funding.
- Negotiation Skills: Demonstrable experience of putting forth convincing arguments for appeal purposes.
- Case Management: Such as SOS, Leap or demonstrable confidence with navigating comparable systems.
How to apply
To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role, and complete our Equal Opportunities Form. Please quote job reference 2025/14/LONJCC in the subject line of your email
Important Dates:
- Closing Date: Continuous recruitment
- Interviews: Suitable candidates will be invited to a skills test and interview
Join us and be part of a team that makes a difference. We look forward to receiving your application!
In addition to providing your CV and cover letter, please complete our equal opportunities form:
https://forms.gle/T1KnA9GvZVkxGrm8A
Thank you
To create a financially sustainable firm that enables us to use the law to empower our clients to hold the state to account for its actions.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children.
We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.
You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.
You will be someone who:
• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.
• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.
• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.
• Values collaboration and enjoys helping colleagues understand and use data confidently.
• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.
Location
London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK)
Duties and Person Specification
Data Analysis, Systems and Reporting
• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.
• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.
• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.
• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing.
• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.
• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential.
• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.
Impact and Evaluation
• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups.
• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.
• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.
• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.
Person Specification
Essential Qualifications and Skills
• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered).
• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services.
• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.
• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.
• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.
• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.
• Excellent understanding of GDPR, data sharing, and secure data handling compliance.
Desirable Skills
• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.
• Experience producing insights for advocacy, influencing or public facing campaigns.
• Background in public health, social care, or nutrition.
Please include a cover letter, applications without a cover letter will not be considered.
Previous applicants need not apply
The client requests no contact from agencies or media sales.
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About The Role
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Do you have experience supporting vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment, and are you ready to take the next step into a supervisory role?
We have an exciting opportunity for a Temporary Accommodation Support Supervisor (18-month maternity cover) to join our Housing team, working to support some of the district’s most vulnerable adults to move on from temporary accommodation into longer-term housing solutions.
You will play a key role in the day-to-day running of Council-owned homeless accommodation in West Oxfordshire, ensuring high-quality, safe and well-managed services. Working closely with internal teams and external partners, you will help residents develop the skills and support they need to move on successfully, while also supervising and supporting a small team of Temporary Accommodation Support Officers.
This is a rewarding but demanding role, ideal for someone who combines empathy with professionalism, resilience and strong organisational skills.
What you’ll be doing
- Supervising and providing day-to-day direction to Temporary Accommodation Support Officers, with direct line management responsibility for two staff members
- Ensuring the efficient running of Council-owned homeless accommodation, maintaining high service standards and maximising occupancy
- Managing hostel budgets, minimising voids and ensuring residents are supported to claim the correct benefits and meet service charge requirements
- Carrying out and overseeing risk assessments, health & safety checks, and property inspections, ensuring repairs and issues are reported promptly
- Developing bespoke support plans for residents to help them manage their stay and move on into independent accommodation
- Supporting residents to access benefits, support agencies, employment, education or volunteering opportunities
- Managing and responding to anti-social behaviour, while maintaining positive relationships with neighbours and local businesses
- Representing the service at multi-agency meetings and contributing to alternative homelessness pathways
- Deputising for the Temporary Accommodation Lead when required
- Participating in an on-call duty rota (additional remuneration provided)
What we’re looking for
Someone who values structure, confidentiality and professionalism alongside compassion and support. You will be working with sensitive personal information and must demonstrate a strong understanding of safeguarding, GDPR and professional boundaries.
You’ll need to be resilient and adaptable, able to remain calm and confident when working in challenging environments or emotionally complex situations. Teamwork is essential, as is the ability to work independently under pressure and meet tight deadlines.
You will also need a sound understanding of housing legislation, including the Housing Acts, the Homelessness Reduction Act and associated guidance.
You will need
- A qualification equivalent to a degree or at least five years’ relevant experience in Housing, Housing Management, Supported Accommodation or a hostel-based environment
- GCSE Maths and English (grade C/4 or above, or equivalent)
- Experience of working with vulnerable people with complex needs
- Experience of supervising staff or supporting service delivery within a housing or support setting
- Excellent written and verbal communication skills
- Confidence using IT systems, including Microsoft and Google packages
- A full UK driving licence and access to a vehicle for work purposes
Desirable
- A relevant professional or academic qualification
- Knowledge or experience of project management
- Membership of a relevant professional body
Special Conditions- Full UK driving licence and ability to travel across the district
- Standard DBS check required
- Deputising for the Temporary Accommodation Lead when required
- Participating in an on-call duty rota (additional remuneration provided)
Should we receive a high volume of applications, we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. Previous applicants need not apply.
What we can do for you
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of up to 7% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
Watch our new 'What is Publica' video to see why its great to join us!
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About Us
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You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Location: Hybrid
Department: Finance and Operations directorate
Salary: £37,300- £41,000
Hours: Full Time (35 hours per week)
Contract Type: Permanent
Closing Date: 12th January 2026, 10.00am
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
Overall Purpose
This role works as part of a flexible delivery team to support the development, delivery and management of initiatives that enable and demonstrate our members ability to transform the NHS.
It works across our transformational programmes to support and facilitate a structured approach to the implementation and delivery of complex initiatives aimed at transformation within the NHS, within the organisation and in partnership with external stakeholders.
The post holder will play an important role in helping the organisation understand the context, shape our initiatives and capture the progress we’re making towards the change we seek.
Overall Objectives
The postholder will work with and support cross functional team working in / across a number of initiatives, supporting the development and delivery of a range of approaches to driving social change.
It will be responsible for the practical capture and collation of shared learning and identifying interdependencies between programmes and the team and supporting the delivery of impact for NHS charity members, communities and beneficiaries.
This role would suit a proactive, highly organised individual who enjoys working in a team to deliver impact and who wants to work across a range of approaches to deliver transformation within the NHS.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Development and Delivery
• Working with Programme Leads and Project Managers, establish and maintain robust up-to-date project management documentation to drive the implementation of NHS Charities Together transformational programmes: including capturing impact and benefits management in line with our overall strategic goals, risk and issue logs, managing milestones, workstream plans.
• Support Project Managers and Programme Leads and where delegated lead processes to convene, capture and synthesise evidence, data and insight from external sources to support the development and design of initiatives.
• Proactively build knowledge and understanding in the subject areas in which we develop initiatives, bringing this to bear in the shaping of existing initiatives and the development of new, and support wider organisational learnings in these domains.
• To review and assess proposed partnerships to support the delivery of initiatives.
• Regularly review and monitor impact against our strategic goals, identifying whether the strategic benefits and impact we seek are being achieved, and presenting recommendations for what progress means for the future strategic direction of our initiatives
• Adhere to internal and external governance processes by coordinating formal papers for key governance, review panels and advisory groups.
• Support the Programme Teams data and impact coordination by monitoring the measures dashboard.
• Support and where delegated lead the procurement and management of external evaluations.
• Coordinate and where delegated lead the delivery of learning and insight activity, including events, data capture, analysis and dissemination of learning and insight from our project related work. Support the production of reports or insight documents.
Stakeholder Management/ Internal and External Engagement
• Manage ongoing stakeholder relationships and partnerships across the breadth of the initiatives we operate, including help troubleshooting issues which may involve a degree of complexity
• Support colleagues in creating new resources and assisting in team planning and impact.
• Support with developing materials for and delivery of support our projects and their stakeholders including briefings, workshops, grant applications and reporting, case studies and training materials for different audiences.
• Work with the communications team to develop and deliver communications plans for programmes ensuring consistency and shared visions
• Coordinate project-specific engagements that are vital to the success of the programme, including with member NHS charities and other external partners.
• Form professional and beneficial relationships with internal and external stakeholders – including at a senior level, representing the department internally and externally, and bringing policy knowledge to bear to support their influencing in line with our strategic goals
Other duties
· Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
· Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
· Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
· Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
REF-225 786
Location: Camden Head Office/WFH (Hybrid - 2 days in the office)
Salary: £42,978 per annum
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 19th January 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Management Accountant at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
You will be joining a team of 8 committed and inspiring individuals who are committed to Solaces mission of preventing violence and abuse as well as providing services to meet the needs of survivors of gender-based violence, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse. We are a looking for friendly and diligent individual to join our services and help us make a difference.
About the Role
The Management Accountant will work closely with the Head of Finance to enhance financial services and provide supportive management accounting at Solace. You will work alongside the Assistant Management Accountants to produce accurate and timely internal and external financial reports.
The Management Accountant will have line management responsibilities for the two Assistant Management Accountants.
In this role, you will prepare monthly income and expenditure reports for more complex allocated projects and the organisation as a whole, the monthly cashflow, funder reports and lead on the preparation of the budget and half yearly forecasting. You will ensure that management accounts are produced within established deadlines with commentary of financial reporting variances. You you will meet regularly with budget holders and be able to explain the accounts to non-finance colleagues. Provide project terms and financial information to the Director of Finance and Business Support and Head of Finance.
As part of your support to our business development plans you will provide fast responses to requests for support for pricing of new bids, grant applications, tenders and provision of other relevant financial information.
As part of the annual statutory reporting you will assist and support in the preparation of the year-end close and audit.
At all times you will support the Head of Finance to develop a business partnering approach between Finance and the widder organisation.
About You
The successful candidate will be a nearly or fully qualified accountant (ACCA, CIMA, CCAB) or qualified by experience and desirably with knowledge of charity SORP reporting requirements, with charity experience on multi projects accounting.
Able to produce accurate reporting on timely manner and able to work under pressure to meet deadlines. Strong team player as well as working independently. Can work with non-finance budget holders with clear communication skills. Have strong knowledge of Excel and of working with finance systems.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Lead Youth Development Worker to join our team. This role will lead and develop our youth work offer across the 4 villages area of North Bristol (Lawrence Weston, Shirehampton, Sea Mills and Avonmouth).
We’re looking for an individual who has a passion and flair for supporting young people, promoting a sense of inclusion and belonging. The right candidate will have experience of both targeted and open access provision and a desire to enable young people to promote their voice and views to shape the future of youth work in the area.
The successful post holder must have:
· Good standard of basic education, including English and Maths Level 2
· Level 3 or equivalent in youth work
· Experience of leading and developing youth programmes (both open access and targeted)
· Ability to build long lasting, positive relationships with both young people and adults
This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Working as part of a friendly, community-minded team of professionals
If you are interested in being part of this service, then please:
To apply, please apply via Charity Jobs or see details on our website.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am Monday 19th January 2026.
Interviews will take place week commencing 26th January 2026.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Senior Marketing Manager
REPORTING TO: Head of Marketing & Communication
HOURS: 36.25 / Full time
LOCATION: Onsite, with the option of hybrid working
Job Purpose At Waverley Abbey, we seek to extend and build the Kingdom of God through encounter with Him, through practical education, exceptional hospitality and enterprise — for the spiritual and cultural renewal of this generation and generations to come. As Senior Marketing Manager, you will play a central role in delivering this mission by overseeing the day-to-day operation of the marketing department, ensuring the effective execution of integrated campaigns and digital activity that grows awareness, engagement, and revenue across Waverley Abbey’s family of products and brands. You will work collaboratively with the Head of Marketing to translate strategic priorities into effective, well-executed marketing activity, coordinating the work of the wider team, championing a digital-first approach, and ensuring all output is consistent with our brand guidelines, increasing brand awareness and delivering significant revenue growth.
Key Responsibilities 1.
Operational Leadership & Team Coordination
> Provide day-to-day coordination and workflow management across the marketing function, overseeing the work of the Junior Marketing Manager (College), Digital Marketing Assistant, CRM & Data Assistant, and relevant freelancers.
> Ensure prioritisation, capacity planning, and timely delivery of campaigns, content, and marketing assets.
> Work with the Head of Marketing in building a collaborative, high-trust culture marked by creativity, excellence, and servant hearted leadership.
> Help develop team capability through informal coaching, guidance, and operational support.
> Support the Head of Marketing in strategic decisions, messaging considerations, and brand positioning, including helping to manage and mitigate any reputational risk to Waverley Abbey. 2. Campaign Planning, Delivery & Performance
> Lead the planning, rollout, and optimisation of integrated marketing campaigns, ensuring they are delivered on time, on brand, on budget and exceeding targets.
> Work with product owners (College, Every Day with Jesus, House & Estate, Fundraising, House of Prayer) to understand goals, shape briefs, and translate objectives into actionable marketing plans and activity.
> Manage the integrated marketing calendar, ensuring strong forward planning and cross-department coordination.
> Analyse and report on campaign performance, audience growth, and acquisition costs, applying insights to continual improvement.
3. Marketing Execution and Channel Management
> In collaboration with the Head of Marketing, oversee the execution of Waverley Abbey’s digital communications, including email, social media, websites, SEO, and paid digital advertising, ensuring alignment with the strategic priorities.
> Lead the ongoing optimisation and enhancement of Waverley Abbey’s digital ecosystem, coordinating with internal teams and external agencies to improve user experience, engagement, and conversion.
> Develop and deliver world-class email marketing activity, including planning, segmentation, content development, and copywriting.
> Ensure consistent brand and messaging application across all digital touchpoints.
4. Brand Alignment & Creative Workflow
> Support brand guardianship by ensuring all marketing output adheres to Waverley Abbey’s Brand Guidelines and reflects our identity, voice, and values.
> Partner with the creative team to ensure smooth creative workflows, timely asset delivery, and strong quality control.
> Work with external agencies as needed to support campaign execution and growth initiatives.
5. Stakeholder Collaboration & Cross-Organisational Working
> Collaborate with internal stakeholders across the organisation and strategic partnerships to understand needs, shape initiatives, and ensure campaigns support strategic objectives and revenue goals.
> Support the Head of Marketing in internal communication and reporting requirements. 6. Support Fundraising Activity & Supporter Engagement
> Support fundraising by contributing to campaign execution, supporter communications, digital journeys, and supporter engagement activity.
> Help ensure fundraising messaging is effectively integrated into relevant marketing channels and digital touchpoints. Person Specification Personal Faith
> Committed Christian in agreement with Waverley Abbey’s Statement of Faith (E)
> Committed to pray with and for the vision and ministry of Waverley Abbey (D) Personal Circumstances
> Flexibility to work between 8am and 6pm, and occasional evenings and weekends as the role requires (D) Experience
> Previous experience at the level (E)
> Previous experience in a charity, ministry or educational setting (D)
> Administration experience (E)
> Handling of invoices/payments etc. (E)
Education, qualifications and other requirements
> Relevant University degree (D)
> CIM (D) Knowledge
> Word/Excel/Outlook (E)
> Google Analytics (E)
> HubSpot/CRM (E)
> ClickUp/Monday/Asana (E)
> InDesign/Wordpress (D) Skills
> Excellent written and verbal communication (E)
> Friendly and professional approach (E)
> Ability to work as part of a team (E)
> High level of accuracy and attention to detail (E)
> Ability to work calmly under pressure, prioritise & meet deadlines (E)
> Flexibility and adaptability (E)
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair)
Hackney Council
Repairs & Maintenance | Climate, Homes & Economy Directorate
Salary: £70,860 - £78,860 (Inclusive of Market Supplement)
Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs.
This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads.
You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law.
As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities.
The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process.
We are seeking:
• Senior leadership experience in surveying, legal disrepair or complex housing repairs services
• Strong technical surveying expertise with advanced defect diagnosis skills
• In-depth knowledge of disrepair legislation and risk mitigation
• Experience managing damp and mould cases and delivering compliance with legal frameworks
• Proven ability to lead and develop multidisciplinary teams
• Strong communication and stakeholder management skills, including experience working with legal professionals
• Financial awareness and experience managing budgets and contractor performance
• Commitment to delivering equitable, resident-focused services
This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney.
For further information or to apply, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.
The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.
This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.
About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.
Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.
Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.
Key Responsibilities
- Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
- Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
- Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
- Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
- Manage budgets and resources effectively, ensuring maximum return on investment
- Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
- Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
- Lead on content, audience and stories strategies
- Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
- Support our income and growth through promoting public fundraising activities and supporting corporate partnerships
Person Specification
- Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
- Proven ability to develop impactful campaigns across digital, print, and media channels
- Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
- Strong organisational skills, with the ability to manage multiple projects and priorities effectively
- Proficiency in marketing analytics and data-driven decision-making
- Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
- Ability to work collaboratively with various teams and external partners
What’s on Offer
- Salary: £60,000-£64,000
- Permanent
- Location: London, hybrid – 2 days in the office per week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Age UK is committed to helping older people live better every day. To support this mission, we're transforming the Age UK Network with a modern CRM approach, centred on Salesforce. We are hiring a National Manager, CRM Systems on an 18 month fixed-term basis to oversee this programme.
As National Manager, CRM Systems, you will lead and manage a team delivering Salesforce solutions across the Age UK Network. You will oversee the day-to-day management of the platform while developing long-term strategic plans for governance, improvement, and adoption. This role involves driving implementation projects with Network Partners, ensuring successful onboarding and continuous improvement, and acting as product owner to manage the Salesforce roadmap, sprint planning, and quality assurance.
You will deliver training and engagement sessions to maximise user adoption and impact, manage external suppliers, and ensure robust support functions for the platform. A key part of the role is enabling effective data capture and reporting to demonstrate impact for older people.
This is a senior leadership position for someone with strong experience in CRM systems, preferably Salesforce, combined with expertise in project and product management and team leadership. You will bring technical understanding and strategic vision to deliver real change across the Age UK Network.
For a more extensive list of responsibilities, please review the job description below.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office once a week. Travel costs to the London office are not covered by the charity.
Age UK internal grade - 4LT
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of managing a Salesforce solution, including managing a team of certified Salesforce colleagues to continually deliver, improve and implement a Salesforce solution. A, I
A substantial and successful track record of programme and project management delivering at all stages, in particular case, contact & rostering system implementation health/care/voluntary sector environment. A, I
Experience of working with operational and service delivery teams to gather, assess and validate requirements, and establishing set processes across a team. A, I
Experience of managing day to day relationships with key suppliers, maintaining operational delivery. A, I
Experience of multi-year roadmap planning for CRM solutions, developing strategic and operational plans to deliver against the requirements of the organisation. A, I
Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of senior stakeholders and managing cross divisional/organisational input. A, I
Experience of establishing, managing and continually improving governance processes in relation to CRM solutions. A, I
Experience of the provision of a range of services or projects for older people in a not for profit organisation or other relevant context. A
Skills and Knowledge
Expert knowledge of Salesforce, specifically the Non-Profit Cloud, Service Cloud and Field Service. Certified Salesforce Administrator. A, I
Understanding of the role CRM systems play in enabling the delivery of services for older people, and enabling the wider operations of small to medium sized charities. A, I
Exceptional communication, negotiation, and stakeholder management skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. I
Excellent analytical, problem-solving, and decision-making skills, with the ability to understand and interpret complex information and make evidence led recommendations. I
Understanding of the role the voluntary sector plays in the provision of services for older people, within the wider health and social care landscape. A
Understanding of data protection general principles, and processes, including an understanding of the DPIA and how legal agreements may be established to support effective data sharing. A
Personal attributes
Ability to deliver to deadlines within a fast paced environment, and able to prioritise capacity across multiple demands, requirements and stakeholders. I
Ability to easily communicate complex information to a variety of audiences and stakeholders at all levels. I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of multiple CRM solutions, both Microsoft Dynamics and other solutions. A, I
Experience of working with data and insight teams to translate impact frameworks and data requirements into CRM solutions to enable practical collection and reporting. A, I
Skills and Knowledge
Salesforce Certification across non-profit, Service Cloud and Field Service. A
Agile project management or change management qualification. A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. (subject to affordability)
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
The role will be required to be in the linked office at least once per week. In this case the linked office is One America Square. The role will be required to travel across the UK, and this may require overnight stays from time to time.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Digital Product Specialist’ on a permanent, full-time basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
Job Purpose:
- Manage the digital assets of Islamic Relief UK, particularly the website, ensuring that it operates in an optimal manner.
- Manage the development, evolution and/or integration of digital assets, e.g. digital giving platforms and digital events management systems.
- Ensure all development projects have well considered user interfaces and provide an optimal user experience.
- Provide the Digital Marketing team support with technical SEO, email marketing, and tracking/reporting across key digital marketing platforms.
The successful candidate must have:
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Experience of managing web development projects
- Experience of working with internal clients and diverse teams
- Experience of delivering with a marketing budget and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- An academic qualification at degree level or equivalent experience/qualification in a digital/developer related field
- A comprehensive knowledge of CMSs, preferably WordPress
- Working knowledge of PHP, HTML, CSS, SQL and JavaScript and version controlling with Git
- Experienced in interpreting data from Google Analytics, Google Search Console and other analytic platforms
- In-depth understanding of UX and UI in the context of web design
- Knowledge and understanding of implementing technical SEO
- Commercially aware, with good understanding of budget management
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Experienced in working from wireframes and written design briefs to build mobile responsive solutions
- An aptitude for managing short-term projects effectively
- An understanding of marketing trends and the charity market
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. Therefore, we may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Supporter Experience Manager. This role will by hubrid with 2 days in the office: London, Cardiff, Edinburgh or Warrington.
This role sits at the heart of supporter engagement, shaping how supporters connect, engage and stay loyal over time. You’ll lead the development of a unified, multi-channel supporter experience strategy, using insight, innovation and collaboration to deepen relationships and maximise lifetime value.
As a Supporter Experience Manager you will:
- Design and implement a multi-channel Supporter Experience Strategy, delivering a unified supporter journey framework across the organisation.
- Lead the development and adoption of integrated supporter journeys that enhance satisfaction, trust, loyalty and income growth.
- Map and evaluate existing supporter journeys, identifying pain points and recommending improvements to deliver better outcomes.
- Use supporter feedback, insight and performance data to continuously refine journeys and communication approaches.
- Drive innovation by exploring emerging trends, tools and technologies to enhance supporter engagement.
- Identify and maximise cross sell opportunities, ensuring supporters are engaged in meaningful and personalised ways.
- Collaborate closely with data and insight colleagues to develop CRM capabilities that support personalised, data led engagement.
- Own and maintain the supporter journey matrix, ensuring consistency and quality across campaigns and initiatives.
- Develop and deliver training that equips teams to design, implement and improve supporter journeys effectively.
To be successful, you must have experience:
Essential
- Significant experience in a supporter experience role or delivering supporter journey strategy.
- Strong background in multi-channel communications and content delivery.
- Highly developed analytical skills, with the ability to translate insight into action.
- Experience designing and refining end to end supporter journeys.
- Proven project management skills and the ability to collaborate effectively across teams.
- Excellent interpersonal and influencing skills with internal and external stakeholders.
Salary: £53,549 for London, £48,576 for all other locations.
Location: London, Cardiff, Edinburgh or Warrington hybrid working , 2 days in the office.
Contract: Permanent, 35 hrs a week
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Duties & Responsibilities
This is an exciting new role for an ambitious and commercially minded Venue manager to lead all aspects of our new venue and café with event delivery and organisation. This is a hands-on role focused on operational excellence, outstanding customer experience and sustainable income growth. As a brand-new venture, this role will be pivotal in the development of our Venue for Good both commercially and operationally. There will be scope for this role to develop further as the venue becomes established.
You will oversee daily operations, manage and develop a team of volunteers, and ensure the venue and café operate to the highest standards of service, safety, and compliance. You will plan and deliver a broad programme of events and private hires, playing a key role in establishing Venue For Good as an exciting new forum for events, from yoga classes to author signings, including the café, a yurt, the hospice meeting rooms and gardens. You will oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider hospice teams to deliver a consistently high standard of service.
The role also involves budget management, performance reporting, pricing and stock control, client relationship management, and working closely with our fundraising and communications teams to maximise bookings and promote the venue.
Key responsibilities include: café operation and development, leading venue operations and staffing; planning and delivering a wide range of events; managing budgets, stock, and financial performance; developing new income streams; ensuring outstanding customer service; and maintaining full compliance with health, safety, licensing, and operational standards.
Qualifications, Skills, Experience, Knowledge & Approach
· High level of education, degree level or equivalent
· 3 years’ customer facing work experience operating at a senior level
· Venue management including the successful delivery of conferences and events
· A track record of successful leadership and management (experience of leading staff and volunteer teams desirable), team-player leading by example
· Financial management, strong commercial awareness, including budgetary management
· Proven focus, delivery and understanding of equality, diversity and inclusion within the sector
· An unstinting focus on and demonstrable experience of delivering across all aspects of the role
· Excellent understanding of marketing and drivers for customer engagement to increase sales,
· Proven success in working with targets (experience of successfully driving growth is desirable)
· Proven experience of contributing proactively to creative thinking
· Proven experience of maintaining regulatory compliance in a venue setting
· Kindness, compassion and empathy
· High level of personal integrity and honesty
· Self- motivated and able to prioritise consistent with organisational objectives and targets
· Commitment to the aims and ethos of the Hospice
· Maintain an awareness of national developments, trends, latest techniques and best practice in relation to the charity retail sector
· Member of the Hospice H&S Committee
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
