"Finance Manager" Jobs

Job Title: Fundraising and Administration Officer
Organisation: Self Help Africa
Contract Type: Permanent – Full time
Hours of work: 37.5 hours per week – minimum of 4 days a week in the office
Benefits: 7% Employer Pension, 26 Days Holiday, Contribution towards Private Health Care.
Salary: £24,000 – £27,500
Location: Shrewsbury, United Kingdom
Reports to: Fundraising Campaigns Manager

About Self Help Africa

Self Help Africa is an international development organisation that works through agriculture and Agri-enterprise development to end hunger and extreme poverty.

In 2021, Self Help Africa merged with United Purpose, doubling our size. The organisation works in 15 programme countries in Africa, Asia and Latin America and its 2023 budget is in excess of €50m.

In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.

Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.

Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.

Job Purpose:

The Fundraising and Administration Officer role primarily focuses on providing excellent supporter care and administrative support within the fundraising department. This role plays a crucial part in maintaining supporter relations, optimising fundraising efforts, and ensuring efficient administrative processes are in place.

Key Responsibilities:

Supporter Care:

• To be a first point of contact for the Fundraising Department, answering the phone and meeting and greeting people who arrive to the office.
• Respond to enquiries from supporters, prospective supporters and volunteers via telephone, e-mail, and post, maintaining excellent supporter relations.
• Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
• To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations, and guidelines.
• Provide admin support for Direct Mail letters and appeals, including the use of mail merge, when required.
• Assist with the ongoing stewardship of Regular Givers.

Community Fundraising:

• Co-ordinate the recruitment and appropriate use of volunteers to support fundraising.
• Develop relationships with volunteer fundraisers, with the aim of maximising the funds they raise through challenges, events and talks.
• Support the formation of volunteer fundraising groups.
• Support ongoing and new events within the UK, which may include occasional weekend and evening work.
• Take the lead with the co-ordination and administration of public collections in the UK.
• Take the lead in monitoring fundraising merchandise, and liaise with suppliers, for fundraising materials, including Christmas Cards.

Digital Marketing:

• Support in developing UK digital fundraising opportunities.
• Administer digital acquisition campaigns in the UK e.g. through digital advertising, to generate new donors.

Database Management (Training will be provided):

• Create and maintain contact records on Salesforce, ensuring supporter information is kept up to date by recording changes to mailing preferences, gift aid eligibility and contact details etc.
• Database maintenance and housekeeping e.g. identifying and merging duplicate records, removing, or archiving redundant data, adhering to GDPR protocols.

Finance Administration (Training will be provided):

• Efficiently process and reconcile incoming donations, received daily by post, online and phone. Bank cheques and cash on a weekly basis, and process credit card and CAF donations.
• Record all donations to Salesforce, ensuring the accurate coding of income to the correct source and supporter.
• Administer new Direct Debit instructions.
• Support monthly and quarterly reports demonstrating fundraising income received against budget, to inform the management team and provide accurate forecasting.
• Scan and upload credit card statements and invoices for payment by the Finance team.
• Record and reconcile petty cash expenditure.
• Assist the Finance team in the reconciliation of all income received, responding to any queries.

General Office Administration:

• Order office stationery and fundraising supplies, as required.
• Co-ordinate general office maintenance, as required.
• Arrange accommodation for staff travel to Shrewsbury.

Key Relationships:

Internal

• Fundraising Campaigns Manager UK (line-manager)
• Head of Fundraising UK
• Fundraising Campaigns Officer UK/Ireland
• Fundraising Team UK/Ireland

External

• Self Help Africa supporters, donors, and volunteers.
• Suppliers for office equipment and stationery.

Knowledge, Experience and Other Requirements:

Essential

• Relevant qualifications from a Further Education Institution or equivalent office/administration experience in a busy environment, preferably in fundraising or marketing.
• Excellent planning, administrative, organisational and time management skills, to deliver and cope with a busy workload.
• Strong customer service and interpersonal skills.
• Excellent keyboard and numeracy skills, with a high-level of accuracy and attention to detail.
• Excellent knowledge of the Microsoft Office package, especially Excel.
• Excellent written and verbal communication skills (English).
• Enthusiastic and positive attitude; flexible, adaptable, and able to work independently.
• Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.

Desirable

• Working knowledge of marketing/relationship CRM databases, such as Salesforce.
• Experience of processing and managing data.
• Educated to degree level.
• Full driving licence and access to a car.
• First Aid Certificate.

Competencies

• Managing yourself – Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
• Communicating and working with others – Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
• Delivering results – Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
• Planning and decision-making – Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.

How to apply:

To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.

Only applications submitted via our website will be considered for this role.

Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

Specific roles may require Police/DBS/Garda vetting.

Self Help Africa strives to be an Equal Opportunities Employer.

1. Background

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries (L&MICs). We provide guidance and support to produce impact evaluations and associated formative evaluations; systematic reviews and syntheses, evidence gap maps and support for using that evidence in decision-making and capacity development. Our work encompasses a wide range of topics, sectors and themes, including but not limited to health, nutrition, education, agriculture, governance, microfinance, climate change, humanitarian interventions, and social protection. 3ie is registered as a non-governmental organization in the United States. It has offices in New Delhi, London and Washington, DC.

The Contracts and Compliance Officer will support 3ie’s efforts in contract, compliance, safeguarding and risk management guidance and oversight with an emphasis on providing direct billable compliance support to the FCDO Research Commissioning Centre (RCC). The Officer will work closely with various teams across the organization including project, business development, finance, and senior management teams to develop and implement compliance processes, tools, resources, and best practices, provide quality control, and build staff capacity in compliance and risk management. The Contracts and Compliance Officer will report directly to the Cost and Pricing Controller with informal reporting to the RCC Sr. Programme Manager.

2. Key Responsibilities

2.1 FCDO RCC Contracting, Compliance and Risk Management

• Draft, review, and negotiate contracts and grants for sub awardees delivering work under the RCC.
• Support strategies and systems to respond to FCDO and/or RCC project team requests for new research commissions, project related questions, and general advisory services providing information and interpretation on a broad range of topics including contract and subcontracting regulations, compliance procedures, management, and risk mitigation.
• Provide safeguarding leadership, including implementation of best practices for the RCC, review of downstream partner policies and practices, audit of safeguarding procedures, etc.
• Identify and propose mitigation strategies for RCC operational, financial, and other compliance gaps that pose risk to the project and/or 3ie.
• Review and provide guidance on proposed amendments to the RCC accountable grant agreement and daft RCC related subcontracts, sub-grants, amendments, services agreements, and independent contractor agreements.
• Draft and/or support development of approval requests and other donor correspondence related to procurement, grant, consultant, or other contractual actions.

2.2 Organizational Compliance and Risk Management

• Serve as the primary resource and subject matter expert on FCDO contracts, risk, and compliance to ensure quality control and guidance in order to maintain consistent approaches and implement best practices across 3ie’s FCDO portfolio.
• Stay updated on changes in FCDO and other donor rules, regulations, and industry wide compliance best practices.
• Support the development and implementation of 3ie internal policies and procedures to enhance contract and grant compliance. This includes but is not limited to reviewing, analyzing, and making recommendations to current policies, processes, and internal controls to ensure effective and efficient identification and mitigation of noncompliance and risks.
• Recommend improvements to the corporate authorities structure, file/recordkeeping processes, as well as support senior management in organizational risk management.
• Support the development and maintenance of a repository of contract and grant compliance best practices, innovative approaches, guidance documents, and tools.
• Contribute to increasing staff awareness and capacity of donor regulations, 3ie policies, tools, templates, and procedures through formal and ad hoc trainings and development of guidance materials
• Conduct internal compliance audits.
• Assist with ad hoc compliance related tasks as required.

2.3 Business Development

• Review tenders, assist with development of questions and/or responses to tends, and provide ad hoc proposal development needs ensuring consistency with corporate policies and strategies, relevant regulations, and FCDO requirements.
• Support review and negotiation process for new FCDO awards.

3. Qualifications and Skills

• Undergraduate degree in relevant field
• 3-5 years (Officer) or 5+ years (Sr. Officer) of experience in direct contract administration or compliance, preferably with FCDO and/or a mix of bilateral (USAID, GIZ, NORAD), multilateral (UN, World Bank), and foundations (BMGF, GAVI) in the international development context
• Strong knowledge and understanding of FCDO and/or other bilateral and multilateral rules, regulations, and policies required
• Experience with a wide variety of grants, contracts, and subcontract types and methodologies (commercial contracts, accountable grants, framework agreements, hybrid agreements/contracts)
• Experience managing payment by results or performance-based contracts.
• Experience developing and delivering participatory trainings on compliance, regulations, and policies
• Demonstrated experience in conducting internal compliance audits preferred
• Experience with various business development processes including cost and pricing, recruitment, contract negotiations, and/or writing preferred

4. Eligibility
We will recruit one or more individuals, preferably with the right to work in the UK.

3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and differently abled persons to apply.

5. Terms of Employment
Candidates should be available to start work as soon as possible. 3ie offers competitive remuneration based on location, experience and qualifications.

Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.

6. How to apply
Your application package must include the following*:

• A cover letter, highlighting your experience relevant to the terms of reference. It is mandatory to include information about your work authorization for the US/UK/ India, else it will be considered as incomplete;
• Curriculum vitae along with names and contact information for at least three professional references.

Applications will be reviewed on a rolling basis until the position is filled. Only the shortlisted candidates will be contacted.

*Incomplete applications will not be considered

Senior Advocacy Advisor - International Financial Institutions

Contract: Permanent, Full time

Location: The role can be based in the United Kingdom, London or United States, Washington, or other locations that can be considered subject to right-to-work eligibility in the respective country.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:

• United Kingdom, Grade 3: £48,300 to £50,700 with excellent benefits
• United States: Grade D: Salary range, to be discussed with the successful candidate

About WaterAid:
Want to use your skills in influencing World Bank and IFIs to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
 
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as our Senior Advocacy Advisor on International Financial Institutions to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid International Affairs team The Global International Affairs team plays a leadership role across the WaterAid Federation to drive the design and delivery of WaterAid's major influencing with key donors, international and multilateral institutions to achieve SDG 6. The team's purpose is to convince influential political decisionmakers to prioritise water, sanitation and hygiene in their policy and funding agendas, and to create the conditions that enable everyone, everywhere to access WASH by 2030.  

About the Role:
As our Senior Advocacy Advisor on International Financial Institutions you will increase and strengthen our advocacy and capacity to influence global development finance institutions, particularly the World Bank but also be informed on major developments in other IFIs, e.g. recent Paris Summit and Global Financing Pact. We want to ensure our engagement is systematic, impactful and builds up an increased evidence base for influence on the institution.

In this role, you will will employ a range of strategies to advocate for changes in the policies, standards and practices of the World Bank particularly as it relates to water sanitation and hygiene particularly in the context of the twin climate change and global health crises. This position will include a focus on the World Bank Group's Water Global Practice and the Global Water Security and Sanitation Partnership, as well as also support WaterAid Country Programme teams and partners to influence the World Bank's operations at the country level. 

You'll also: 

• Develop and implement advocacy strategies designed to influence the policies of the World Bank and other relevant IFIs on water sanitation & hygiene in line with WaterAid's globally agreed policy and campaign priorities, and in coordination with allies.
• Build a network of contacts and relationships, including relevant IFI/ World Bank staff and Executive Directors, gather information, and advocate with the Board and staff of the World Bank on particular country operations and key policy areas
• Build technical knowledge and understanding of the Bank's policies and practices in relation to the WASH sector, including the activities of the International Development Association (IDA) and how these relate to countries in which WaterAid has CPs
• Keep abreast of complex and fast changing political debates and monitor emerging trends internationally, across the Bank's key donor governments to inform WaterAid's political positioning, ensuring the organisation's advocacy is responsive and relevant;Actively participate in and contribute to the political influencing and campaign strategies for the Global Advocacy Priority campaigns on WASH & climate and on WASH & women's health.
• Engaging with the networks and coalitions for relevant IFI advocacy.
• Liaise with WaterAid Country Programmes, the Pan-Africa Programme, Federation Members to strengthen collaboration and further WaterAid's advocacy towards IFIs;

About You:

• Excellent understanding of the World Bank and other IFIs, including their policies, lending practices, mandates, ways of working, and how to influence them.
• Expert understanding of international aid and development finance as it relates to health, climate and inequalities.
• Demonstrated experience in effective advocacy and policy influencing, with strong skills and track record relationship building and networking for advocacy impact. (including institutions, teams, individuals)
• Strong interpersonal skills, and ability to work well and support international teams and country-based colleagues as well as working with international coalitions.
• Develop and implement advocacy strategies designed to influence the policies of the World Bank and other relevant IFIs on water sanitation & hygiene in line with WaterAid's globally agreed policy and campaign priorities, and in coordination with allies.
• Build a network of contacts and relationships, including relevant IFI/ World Bank staff and Executive Directors, gather information, and advocate with the Board and staff of the World Bank on particular country operations and key policy areas
• Work with the Pan-African advocacy lead and staff in key regions to leverage IFI relationships.
• Integrate a range of disciplines and innovative tactics to achieve political change and build momentum towards the achievement of SDG 6;
• Represent WaterAid at meetings/conferences, speak publicly and give media interviews.

Closing date: Applications will close at 23:59 on 15th May 2024.  Availability for the interview is required from the week commencing 27th May 2024.

How to Apply: To see the full job pack, please click 'Apply'. 

• Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
• Please indicate your location and the right to work eligibility in your Cover letter.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective country. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.