Office Manager Jobs

1. Background:

The Foreign, Commonwealth and Development Office (FCDO) Research Commissioning Centre (RCC) has been established to commission and manage quality, equitable research at value to inform international development priorities in the UK and globally. Led by the International Initiative for Impact Evaluation (3ie), the University of Birmingham, and a consortium of 17 UK and global research partners, the RCC aims to commission different types of high-quality research in FCDO’s key priority areas. The FCDO is expecting to deliver 20-30% of its total research budget through the RCC within a four-year time frame (total research budget was roughly £300m in 23/24).
The RCC has been operating since June 2023, working very closely with FCDO’s research teams through an early pilot phase. The key objectives of the RCC are to deliver ‘world class’ research commissioning processes and to build and manage a coherent R&D digital platform for the FCDO. These will promote equitable and streamlined access to FCDO funding and accelerate paths to research impact. This involves addressing the challenges associated with research bureaucracy, as highlighted by the Independent Review of Research Bureaucracy.

During the pilot phase the RCC has set up early processes and mechanisms ahead of the first research commissions, which launched in April 2024. Progress has been made to develop a digital platform for FCDO research and to build an R&D brand identity. We are now recruiting a full-time Director to lead the RCC through the next four years to implement the RCC’s vision, consolidate and deepen strategic connections across the consortium and wider networks within the sector, and direct and manage teams and resources towards delivery of a ‘world-class’ commissioning centre.

It is in this exciting context that 3ie seeks an outstanding candidate to serve as the Director to lead the Research Commissioning Centre. The Director will be supported by a secretariat and will report to the Executive Director of 3ie and to the Steering Committee of the RCC (this will include representatives from the FCDO, the consortium, and externals). The secretariat will include three units; an academic delivery unit, a programme management, due diligence, contracting and finance unit, and a stakeholder engagement, communication, and impact unit, and is projected to grow to 20+ positions over the course of the next 12 months. The Director will be a 3ie employee (or seconded from their existing institution) whose terms of employment are contingent upon the FCDO project financing their position.
The position covers a wide range of responsibilities including:

• Setting the strategic direction for the FCDO RCC and its role within the broader FCDO research brand to ensure the core objectives and vision are delivered
• Leading the FCDO RCC secretariat and operations within the Centre, including effective allocation of resources to implement workplans agreed with the FCDO
• Liaising closely with FCDO Senior and Programme Responsible Owners (SRO/PRO) and research team leads to identify and respond to research commissioning needs
• Oversight of all research commissions, including ensuring access to the right academic expertise and development and implementation of world leading processes for research commissioning
• Engaging and collaborating with other UK Government R&D funders and the broader research commissioning community to ensure the RCC adopts world class, ethical, inclusive, and impactful research commissioning practices
•  Engaging with the wider RCC consortium to ensure synergies with and across partners are maximised and relationships within the network deepen, to build strategic partnerships and generate added value 
• Regular engagement with FCDO leadership and reporting to the Executive Director of 3ie and the RCC Steering Committee

2. About 3ie

The International Initiative for Impact Evaluation (3ie) promotes evidence-informed equitable, inclusive, and sustainable development. We support the generation and effective use of high-quality evidence to inform decision-making and improve the lives of people living in poverty in low- and middle-income countries. We provide guidance and support to produce, synthesise and quality assure evidence of what works, for whom, how, why and at what cost.

We do so through evidence programmes, production of public goods, professional services, and support for institutional advancement initiatives. The evidence programmes include impact evaluations, implementation research, replication studies, systematic reviews, and evidence gap maps. Our work encompasses a wide range of topics, sectors, and themes, including health systems and services, nutrition, and related social sector programmes.

3ie is registered as a non-governmental organisation in the United States. We have offices in New Delhi, London and Washington, DC.

3. Role Summary:

The Director of the RCC will be responsible for the day to day running of the RCC and implementing the vision of the FCDO RCC as a leading, responsive, equitable and efficient funder and custodian of world-class, policy-relevant, and impactful research (addressing and) informing the global challenges of our time. The individual will do so through developing and nurturing the FCDO and 3ie (and consortium) partnership and oversee the strategic planning, implementation, and delivery of the FCDO RCC programme.

The ideal candidate is a visionary leader passionate about leveraging research for global development impact.

The position will be based in the UK/ London, on a remote work basis, but with regular in person interaction expected with the stakeholder teams.
 

4. Key responsibilities

4.1 Strategic Leadership and Vision:

• Define and implement strategic goals and ambition in alignment with the RCC’s vision and FCDO’s overarching research objectives
• Develop long-term strategies for scaling up research initiatives, with a focus on achieving measurable impacts on UK global development priorities
• Develop and promote culture of lessons learning and continuous improvement and innovation conducive to world class commissioning and cutting-edge research in FCDO’s key priority areas
• Report progress and strategic insights regularly to the Executive Director of 3ie and the RCC Steering Committee

4.2 Research Commissioning and Management:

• Oversee the development of the RCC operational framework, including the commissioning process
• Oversee the research commissions, from scoping and development of calls for proposals, through proposal review and selection, to due diligence and contracting
• Ensuring transparency, efficiency, and adherence to ethical standards in all the RCCs work
• Facilitate transparent and effective communication between all parties involved in the research commissioning process
• Oversight of the progress of research commissions to ensure they meet predefined objectives and quality standards

4.3 Partnership and Network Development:

• Engage and collaborate with other UK Government R&D funders and the broader research community to ensure the RCC effectively shares lessons and adopts world class, ethical, inclusive, and impactful research commissioning practices, whilst aligning and reducing burden on research where possible
• Engage with the Bureaucracy Review Reform and Implementation Network (BRRIN) led by the UK Government Department for Science, Innovation and Technology
• Strengthen relationships with existing partners in the RCC consortium through regular engagements and oversight of RCC commissions
• Engage with international research communities to exchange knowledge, best practices, and actively seek new partnerships to enhance research capacity and output
• Develop targeted strategies and approaches to capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders to respond to requests for proposals
• Advocate for and support the principles of inclusion and equitable partnerships within all research activities

4.4 Operational and Financial Oversight:

• Lead the RCC secretariat and ensure the effective administration of the Centre’s operations
• Oversight of budgeting, financial planning, and resource allocation to ensure sustainability of the Centre’s activities
• Implement risk management strategies to mitigate potential challenges impacting research timelines and outputs

4.5 Capacity Building and Team Leadership:​

• Develop targeted capacity-strengthening programmes to enhance the skills and knowledge of RCC stakeholders, including the RCC team itself, consortium partners, and the wider research institutions network. Special attention will be given to partners from the global south, to help ensure a levelling of the playing field
• Mentor and guide RCC staff, fostering a culture of excellence, continuous improvement, and ethical conduct
• Lead and motivate the team to achieve high performance and meet research commissioning targets

4.6 Stakeholder Engagement, Communication, and Impact:

• Oversee the development and implementation of the strategic engagement and communications strategy for the RCC
• Oversee the development of RCC’s approach and systems for developing and tracking evidence use and impact of RCC commissioned research
• Ensure all RCC-commissioned research includes planning for stakeholder engagement and evidence uptake and use
• Contribute to thought leadership to amplify RCC’s work, reflect on lessons learned and showcase impacts.
• Regularly engage with the FCDO, academic institutions, policymakers, and other stakeholders to align research activities with broader policy goals
• Represent RCC in national and international forums to promote the RCC, lessons, impacts and innovations from the RCC
• Through regular engagements with key stakeholders in FCDO and the UK government, advocate for the use of evidence to inform decision-making
• Oversee the development and management of the upcoming Digital Platform for commissions, results, and impacts

4.7 Innovation, Evaluation and Learning:

• Encourage the use of advanced and innovative technologies and methodologies in research commissioning and management
• Ensure that innovation and lesson learning is embedded in the RCCs ways of working, through for example lessons learnt log and after-action reviews
• Oversee the development and implementation of evaluation and learning frameworks to assess the effectiveness and continuously improve the relevance of commissioned research

5.Qualifications and skills

5.1 Education and Work Experience

• Educational Background: Master’s degree or higher in International Relations, Public Policy, Development Studies, Economics, or a related field
• Professional Experience: Minimum of 15 years of progressive leadership experience in research management in international development or a related field
• Partnerships and Networks: Track record of building strategic engagement with research funders and relationships across the research network; and building and managing partnerships across geographies and disciplines
• Research Commissioning: Track record of successful research commissioning and management, including adopting and testing innovative approaches and solutions to increase effectiveness and inclusion
• Research Expertise: Experience in managing large-scale research projects and working with international development agencies is highly desirable
• Research-Policy interface: A deep understanding of the research to policy interface, including a track record of either conducting of managing research with policy impact
• Familiarity with FCDO or Similar Entities: Knowledge of FCDO’s operational framework and objectives, or experience working with similar international development organisations
• Publications and Thought Leadership: A record of publications or contributions to influential reports or thought leadership in relevant fields
• Financial Acumen: Experience in financial management, including budgeting, resource allocation, and fiscal reporting.

5.2 Skills

• Leadership and Strategic Thinking: Strong leadership skills with the ability to set clear priorities, delegate, and guide investment in people and systems
• Analytical and Problem-Solving Skills: Ability to think critically and analytically, with a proven record of solving complex problems and making decisions that are data driven
• Stakeholder Management: Excellent skills in managing relationships with diverse stakeholders including government officials, researchers, NGO partners, and donors
• Communication and Advocacy: Exceptional communication skills, capable of effectively presenting and discussing both the technical and critical impacts of research findings with a variety of audiences. Excellent cross-cultural skills and diplomacy
• Adaptability and Innovation: Capacity to adapt to changing situations and to approach challenges with creativity and innovation
• Project Management: Proficiency in project management tools and methodologies, with the ability to oversee multiple projects simultaneously under tight deadlines
• Ethical Integrity and Cultural Sensitivity: High ethical standards and sensitivity to cultural differences, with the ability to navigate complex global issues
• Inclusive Leadership: Commitment to fostering an inclusive environment in line with equitable partnership principles.

5.3 Desirable Additional Competencies:

• Digital Proficiency: Familiarity with digital tools and platforms for research management and communication
• Language Skills: Proficiency in multiple languages is a plus, especially those relevant to FCDO’s key geographic areas of operation.

6. Eligibility
3ie will recruit one individual for this full-time position, with a preference for candidates who have authorisation to work in the United Kingdom. The candidate will be based in the UK and will be expected to be physically present for meetings with FCDO staff on a regular basis. The ideal candidate is a visionary leader passionate about leveraging research for global development impact.
3ie is also willing to consider a secondment from an existing job. The initial term is for four years.

3ie is an equal-opportunity employer committed to equality and diversity. We do not discriminate based on sex, age, religion, ethnicity, caste, sexual orientation or for being differently abled. We particularly encourage ethnic minorities and persons with disabilities to apply.

7. Terms of employment

Candidates should be available to start work at the earliest after accepting an offer. The salary range for this position will be internationally competitive and commensurate with qualifications and experience.
Our policies and procedures reflect our commitment to safeguarding children and vulnerable adults from abuse. We follow a zero-tolerance policy for any form of bullying or harassment in the workplace.
 

8. How to Apply

Your application package must include the following*:

• A cover letter, highlighting your experience relevant to the terms of reference. Please include information about the country you are based in and your work authorisation for the UK
• Curriculum vitae along with names and contact information for at least three professional references

*Incomplete applications will not be considered. Only the shortlisted candidates will be contacted.

Applications will be reviewed on a rolling basis until the position is filled, with the initial review starting 10th June 2024.

The organisation:
We are excited to be working with a very well-known international development charity to help them find a Head of Individual Giving for a 12 month maternity contract. They are looking for an experienced fundraiser with a strong leadership track record, who can help them with their mission of alleviating poverty around the world. 

Key responsibilities:

• Lead the development and delivery of a cost effective individual donor recruitment strategy
• Recruit new individual donors, targeting individuals who have greatest potential to continue their support for the work of the charity throughout their lifetime and by engaging in whole life response
• Plan and execute strategic brand and marketing campaigns designed to appeal to new audiences of individuals and families who have not previously supported the charity, using multiple marketing channels including, but not limited to digital advertising, social media, PR, OOH, TV, radio and print.
• Align fundraising activity with wider vision, mission and brand identity
• Achieve acquisition KPIs and specific appeal targets
• Work alongside the Head of Retention in the strategy and planning of the journey from conversion through to welcome and onboarding
• Line management of at least 2 direct marketers

Person specification:

• Experienced charity fundraiser or marketeer with leadership experience
• Strategic thinker who sees the big picture, capable of adapting tactics to maintain focus on delivering the high level strategy
• Well-developed understanding of fundraising and marketing principles
• Multi-channel marketing experience across a variety of media channels including digital marketing, social media, PR, OOH, TV and radio
• Strong experience of managing creative, media and digital agencies to deliver campaigns and achieve numerical and fundraising targets
• Experience in KPI tracking and analysis and subsequent application to course correct strategy
• Significant experience of project managing multi-channel projects with multiple stakeholders
• Experience of overseeing project management
• Experience of supporting team members to meet deadlines and manage workload

What's on offer:
This role is offering a salary of £55,000 for this 12 month maternity contract, on a hybrid basis (2 days a month in the office). This is a fast moving role and applications will close as soon as a suitable candidate is found.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.

Capacity Development Advisor (Ukraine / Azerbaijan).

The starting salary package for this position is £49,474.50 GBP per annum (approx. $62,872 USD) including all allowances.

About MAG

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

MAG in Eastern Europe, building on strong local capacities in both Ukraine and Azerbaijan, is gradually building a portfolio of partners inside these countries with whom the organisation is starting to put in place effective capacity development. MAG is seeking an experienced Capacity Development Advisor to deliver sustainable and effective national capacity development, supporting national authorities and partners to improve their abilities in mine action activities.

About the role

MAG in Eastern Europe, building on strong local capacities in both Ukraine and Azerbaijan, is gradually building a portfolio of partners inside these countries with whom the organisation is starting to put in place effective capacity development. MAG is seeking an experienced Capacity Development Advisor to deliver sustainable and effective national capacity development, supporting national authorities and partners to improve their abilities in mine action activities.

This role reports directly to the Country Director (CD) of Ukraine and has a secondary reporting line to the Country Director (Azerbaijan). It will focus on two primary areas within the Eastern Europe region.

About the Ukraine programme

Since the Russian invasion of 24th February 2022, Ukraine has been subjected to heavy artillery bombardment, missile, and air strikes, as well as the use of landmines and cluster munitions. The scale of the conflict and the use of high impact and indiscriminate weapons requires an urgent and extensive response. MAG responded to the crisis in 2022 and now employs nearly 200 staff in our Ukraine programme, in a range of operational and support/administrative activities with further scale-up planned during 2024. The programme has a representation office in Kyiv, and operational offices in Mykolaiv (also covering accessible areas of Kherson) and now in Kharkiv.

In Ukraine, the CDA will oversee ongoing work with a prominent local NGO, the Ukrainian Deminers Association (UDA). Additionally, they will work on identifying another local demining NGO to initiate capacity development efforts in the near future.

About the Azerbaijan programme

In December 2021, MAG established a programme in Azerbaijan funded by the US State Department’s Office for Weapons Removal and Abatement (WRA) and the Canadian government’s Peace and Stabilisation Operations Program. The widespread use of landmines and UXO during conflicts between Azerbaijan and Armenia has created a renewed and urgent need to improve the country’s humanitarian mine action response.

Now funded by the US Dept of State and the EU, the current projects involve MAG working to improve our national partner NGO's ability to deliver high-quality humanitarian mine action activities to address new and legacy contamination, and in turn make affected regions safer for vulnerable communities and internally displaced people.

In Azerbaijan, the role will focus on strengthening relationships with both an established partner and a newer partner who currently has limited capacity to secure international donor funds. This will involve building upon initial capacity assessments and conducting comprehensive evaluations across various support services and mine action staff for operational tasks. The role will ensure coordination and support are aligned with national standards and regulations.

The Capacity Development Advisor (CDA) is expected to allocate 70% of their time to working with Ukraine and 30% with Azerbaijan. Initially, the role will involve an on-site deployment in Azerbaijan for the first 1-2 months, followed by remote support for 4-5 months, and concluding with another in-country visit, the duration of which will be determined based on programme needs. The remaining time will be dedicated to working with Ukrainian NGOs and possibly the Ukraine National Mine Action Centre. 

About you

You should have experience working and living abroad, preferably in sensitive conflict or post-conflict settings, and possess the ability to work independently with minimal supervision. You should be able to demonstrate a track record of fostering constructive relationships with key stakeholders including government counterparts, other implementing partners, international donor organisations, UN bodies, civil society, and private sector representatives.

Our preferred candidate demonstrates a proactive approach, adaptability to address evolving needs, and thrives within a multicultural team environment.  You should be able to demonstrate your experience of Capacity Development within other similar organisations and have proficiency in English, alongside outstanding communication and interpersonal abilities.

The postholder should be willing and able to live and work in a remote and insecure environment with extremely restricted movement.

Further information and how to apply

For the further information on the role, the application pack and details of how to apply, please visit the MAG website at https://www.maginternational. org/work-for-us/CDA-UKAZ/ by the closing date of 1st July 2024.

MAG will support the successful applicant with any visa or work permit required, including application, administration and costs, however applicants will need to be able to obtain these within a reasonable time period to be considered for the role, due to programme needs.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

About Reall

Reall’s vision is housing markets that work for people, prosperity and planet. Reall is improving the lives of under-served households in African and Asian cities by building and increasing access to green resilient homes. We create the conditions for families to secure their own homes. Globally, there are 1.2 billion people without somewhere decent to call home. Working across our priority markets, including Kenya, Nigeria, India, Pakistan and beyond, Reall has a commercially and environmentally viable solution that drives macroeconomic development and catalyses pathways to net zero.

We have been pioneers and thought leaders in the global affordable housing space for more than 30 years and to date we have improved the lives of over three million people, created over 200,000 jobs, brought clean water to half a million people and delivered sustainable sanitation to over a million.

We are now seeking to appoint a highly experienced and accomplished Director of Finance and Investment to join our team. As a member of our Executive Team, you will be responsible for leading our finance, investment, and governance portfolios. The organisation is moving into a new phase of impact and growth, with the establishment of a group structure and new innovative products. With existing assets and portfolio providing security for the medium term, there is the potential and desire to substantially increase our impact. You will play a critical role in ensuring the financial wellbeing and good governance necessary to underpin our organisational growth and the delivery of our mission.

The Role

Our goal is to recruit an experienced Director of Finance and Investment who will lead the finance and investment functions for the organisation. This will involve supervising strategic financial planning, including yearly and long-term budgeting and tracking, as well as delivering precise and timely financial projections. You will ensure the external audit and production of statutory accounts are delivered, keeping tight cashflow management, and ensuring compliance with UK GAAP, FRS 102, Charity SORP, and other applicable standards and regulations.

Besides your financial duties, you will also oversee the investment portfolio of the organisation and its subsidiaries, run the treasury and investment system operations of Reall, deal with possible problems affecting debtors' repayment capacity, and comply with rules and regulations.

As a leader in this role, you will also be responsible for developing and implementing robust governance frameworks, policies, and procedures for the organisation and its subsidiaries, providing advice and guidance to the Board of Trustees, senior management, and other stakeholders on governance matters, and representing the organisation in external forums and networks related to governance, finance, and social impact.

You will also be responsible for supervising, coaching, and mentoring a team of finance professionals, promoting a culture of financial awareness and accountability across the organisation, representing the finance function in the senior leadership team and Trustees, and providing strategic advice and input on financial issues and decisions.

To be successful in this role, you will need:

• Accountant qualification (ACCA, CFA, CCAB or equivalent) with at least 10 years of experience at a senior level
• Strong technical accounting skills, including experience of pulling together Group accounts & Consolidation
• Strong analytical and financial modelling skills
• Experience of managing a loan book or working in a charity or regulated for-purpose business
• Business partnering skills with the ability to raise the financial capacity of an SME
• A resilient, tenacious, flexible, entrepreneurial mindset with the ability to motivate a team

Why work at Reall?

With a modest UK-based team, Reall is an organisation driven by efficiency, with significant ambition and a track record of success.

Our internal operations are underpinned by a culture of psychological safety, promoting trust, curiosity, and confidence. This means that staff feel secure to speak their minds, tackle challenges creatively, and can never be described as risk averse.

A committed investor in its staff, Reall promotes an environment of conscious diversity in all its forms.  You’ll be joining a high-performing, cohesive team with its sights firmly on global impact.

Reall is committed to equality and diversity and is proud to be an equal opportunities employer.  We positively encourage applications from those who are suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief, as Reall believes a diverse and inclusive workforce is vital for our organisation and will lead to greater results and enhance our way of working.

What We Offer

In return for your skills and experience, we offer:

• A competitive salary and total reward package
• 33 days' annual leave plus an additional day off on your birthday. Increasing by 1 day every year for every year of service
• A comprehensive benefits package including an enhanced Pension offering, including death in service coverage along with a generous Maternity and Shared Parental Leave provision
• Access to a Reward portal, which provides high street discounts and a cashback reward scheme in popular online and retail outlets.
• A dynamic and supportive work environment including on-site health and well-being support through access to an Employee Assistance Programme which provides confidential support to colleagues. Along with access to funded training and further career development.
• More details are available in job description and person specification, which are available by clicking through as you apply for this role. 

Salary – £90,000 - £105,000 per annum dependent on experience

Working hours – Normal office hours are 9am to 5pm Monday to Friday. We are open to flexible working patterns subject to the objectives and outcomes of the role being met. We are currently working hybrid with blended office and homeworking with the ability to work up to three days from home most weeks.

The closing date for applications for is 28th June 2024. 

Please note that you must have the right to live and work in the UK to be eligible to apply for this role.

If you would like further information please contact us through the recruitment portal with your questions or contact details and a member of our team will contact you.

The position

To support the Financial Controller in running efficient and effective financial processing, financial controls, financial reporting and monitoring on all AKF (UK) income. To maintain a close working relationship with other AKF (UK) employees and provide cover for the Finance Officer (Expenditure).

KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES

Financial processing

• Process donations received directly into AKF (UK)’s bank accounts into Raiser’s Edge and Microsoft Dynamics promptly and accurately.
• Process donations received through the AKF (UK) website into Raiser’s Edge and Microsoft Dynamics promptly and accurately, including ad hoc and standing order donations.
• Process donations received from online fundraising websites into Raiser’s Edge and Microsoft Dynamics promptly and accurately.
• Process monthly donations from Jamatkhanas into Raiser’s Edge and Microsoft Dynamics promptly and accurately.
• Process all non-donation related income received into Microsoft Dynamics promptly and accurately.
• Manage receipts of legacy income, ensuring full documentation and prompt transfer to AKF Geneva.
• Ensure all cheques and cash received are banked promptly.
• Ensure funds received for other AKDN agencies are transferred on a quarterly basis.
• Post all supplier invoices and supplier payments relating to Victoria Hall into Microsoft Dynamics.
• Prepare periodic statements relating to fundraising campaigns and share these with relevant individual donors.
• To provide cover for the following tasks owned by the Finance Officer (Expenditure).
• Ensure supplier invoices are authorised by the relevant budget holder and entered into Microsoft Dynamics promptly and accurately.
• Prepare payments on online banking system and ensure payment paperwork is sent to the bank signatories in good time.
• Process all bank payments, interest payments, deposit movements and bank charges into Microsoft Dynamics.

Financial administration

• Manage the donations inbox and liaise with donors and prospective donors to provide information and respond to queries.
• Ensure Raiser’s Edge is up to date with key donor information and standing data.
• Prepare and send letters to donors to acknowledge donations received, on a timely basis.
• Inform the AKF (UK) National Committee Chairman of all donations greater than £10k.
• Ensure AKF (UK) Gift Aid declaration forms are up to date and in line with current legislation.
• Prepare and submit the online Gift Aid claims on a quarterly basis.
• Provide assistance with the annual audit and the preparation of the statutory accounts.
•  
• Financial controls
• Complete the reconciliation of Raiser’s Edge to Microsoft Dynamics and to the bank on a monthly basis.
• Complete bank reconciliations on a monthly basis.
• Complete the reconciliation of all funds received for other AKDN agencies on a monthly basis.
• Complete other balance sheet reconciliations as required by the Financial Controller.

Income reporting

• Produce monthly reports for AKF Geneva on Golden Jubilee and Diamond Jubilee donations.
• Produce monthly reports for other AKDN agencies on donations designated to them by AKF (UK).
• Produce other ad-hoc reports on income as requested by the Financial Controller.

Qualifications

• CCAB qualified accountant (desirable).

Experience

• Minimum of three years hands-on experience in financial accounting.
• Advanced experience using Excel and integrated multi-ledger accounting systems.
• Experience working in a multi-currency environment (desirable).
• Experience of charity accounting and knowledge of such requirements.
• Experience working as part of a small hands-on team.
• Experience of filing Gift Aid claims.

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders.
• Strong numerate skills with acute attention to detail.
• Fluent in oral and written English.
• Proficient in all Microsoft Office applications, especially Excel.
• Ability to work under pressure, manage competing priorities and delivering to tight deadlines.
• A commitment to high professional and personal standards and continuous improvement.
• Ability to work in a multi-institution network within a multicultural environment.

Knowledge

• Understanding of and appreciation for ADKN’s goals, values and ethics.
• Knowledge of charity accounting, charity fundraising regulation and company legislation.

About the Agency

The Aga Khan Foundation is a leading global development organisation working to tackle the root causes of poverty. For more than 50 years, we have helped create strong community institutions that support sustainable, locally driven initiatives to improve the lives of millions of people. By combining local knowledge with global best practices, we strive to bring about transformative and long-lasting improvements to quality of life.

Working alongside the agencies of the Aga Khan Development Network and through partnerships with local communities, civil society and business as well as governments and international aid agencies, we are building a future where we all thrive together.

Right to Work

• Must have right to work in the United Kingdom.

Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Closing date: 18th June 2024

Data Operations Officer

Contract: Permanent, Fulltime, 35 hours per week

Salary: £39,358 - £41,325 with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

About WaterAid:
Want to use your skills in data to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as a Data Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid Data Operations Team works in close collaboration with colleagues in the wider Community and Fundraising directorate as well as Finance, and the team plays a vital role ensuring that WaterAid UK adopts an insight-led and data-driven approach to maximising return on investment in fundraising and campaigning activity.

The Data Operations Team is responsible for the day-to-day running of WaterAid's CRM and Integration Hub. This responsibility requires that the team manage the input of data from external sources (import files from multiple agencies) via the Integration Hub and for the output of key financial processes such as the Gift Aid and Direct Debit claims, while ensuring that the systems are always available to end-users and that security and access are managed in accordance with best practice.

The team also hosts the Data Support function, providing resolution to most Data Operations related cases and allocating cases to other members of the wider department where appropriate.

About the Role:
As our positive and proactive Data Operations Officer you will play a crucial role in ensuring that key processes are efficiently executed and help to coordinate incoming support requests to the team. You will play a key role in ensuring the integrity and accuracy of WaterAid's fundraising data, carrying out data quality checks and financial reconciliation.

You'll also be responsible for carrying out key financial processes from the database, such as Direct Debit and Gift Aid claims. We're looking for someone who is motivated and enthusiastic, with a high attention to detail and the ability to use their initiative to solve problems.

About You:

• Experience of working with data in a relational database
• Great verbal and written communication skills
• Excellent IT skills, with advanced experience of using Microsoft Excel and Word
• A solid understanding of the Direct Debit Scheme and Gift Aid
• Good understanding of fundraising products.

Although not essential, we also prefer you to have:

• Experience of using Microsoft Dynamics 365.
• Experience of using a helpdesk application, with an ability to use initiative to prioritise effectively and provide support to colleagues.
• Experience of submitting Direct Debits to Bacs.
• Knowledge of HMRC Gift Aid regulations.
• Knowledge of SQL, SSMS and their application.

Closing date: Applications will close at 23:59 on 30^th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Lead Policy Analyst - Climate

Contract: Permanent, Full-time, 35 hours per week

Location: The role can be based in London, UK, or one of the following WaterAid Country Programmes: Kenya, South Africa, United States, Sweden, and Ethiopia (subject to right-to-work eligibility in the respective countries).
For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits
Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience.
For the UK-based: £64,000 - £72,000 per annum (depending on experience) or equivalent established grade G salary and benefits in the country of employment (United States of America, Sweden, South Africa, Kenya, Ethiopia)

About WaterAid:
Want to use your skills in Policy and Research to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Lead Policy Analyst - Climate to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
This position will be based in WaterAid's Global Policy and Research Team (part of the Global Policy and Campaigns Department) and will report to the Director of Policy and Research. The Global Policy Team plays a leadership role across the WaterAid Federation in setting the WaterAid's policy change agenda and thought leadership to achieve equitable access to water, sanitation, and hygiene globally. Working in the Policy Team, the role of the LPA - Climate is critical to building a policy change and thought leadership that promotes financing for communities on the frontline to have reliable access to water, sanitation, and hygiene services they need to adapt and build resilience to a changing climate.

The successful candidate will collaborate across WaterAid - both in member countries as well as in country programmes - supporting the design of climate-resilient policy agendas and adaptation measures to achieve targeted national, regional and global change.

About the Role:
As Lead Policy Analyst-Climate, you will be a senior member of WaterAid's Global Policy and Research team. You will lead in developing informed WaterAid positions and options on building the resilience of WASH services to climate change; advocate for WASH as a key adaptation measure and contributor to stronger and more efficient systems; and highlight the urgent need for WASH services as worthy of consideration in climate financing.2

You'll also:

• Develop top-notch research initiatives and robust policy responses to the challenges presented by climate change and advocate for resilient WASH as a key adaptation measure;
• Lead in developing and implementing WaterAid climate resilient WASH influencing and thought leadership agenda;
• Represent WaterAid at global climate conventions, including CoPs and select national and regional climate discussions, to clearly articulate organisational positions and narratives, influence policies, and advocate for WASH inclusion in climate financing to be made easily accessible for poor, vulnerable communities in the global south;
• Work closely with our Country Programmes, WaterAid members, and International Programmes Department as a technical and strategic policy advisor on climate change;

About You:

• Experienced in working in public policy and advocacy on issues related to climate change with an extensive personal network in the climate action arena;
• Experienced in research, policy analysis, preparing policy/advocacy briefs and papers with impeccable verbal and written skills in English;
• Experienced in climate-related disciplines, such as environmental/earth sciences or other climate-related disciplines; water resources management experience to be considered an asset but not mandatory;
• Qualified from an internationally recognised university, with research experience;
• Fully committed to WaterAid's vision, mission and values and a way of working that demonstrates this, with the ability to communicate this enthusiasm to others.

How to Apply: To see the full job pack, please click 'Apply'.

• Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
• Please indicate your location and the right-to-work eligibility in your Cover letter.

Closing date: Applications will close at 23:59 on Sunday, 23rd June 2024. Availability for an interview is required in the week commencing 1st July 2024.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Director of Operations, Resilient Water Accelerator - WaterAid

Contract: Permanent, Full time, 35 hours per week

Salary: £70,800 - £79,650 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills to play a vital role in improving water security and climate resilience for those on the front line of climate change, making water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as the Director of Operations for the Resilient Water Accelerator and help to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team: The Director of Operations will play an integral leadership role in the Resilient Water Accelerator team. They will lead work to establish and deliver processes, governance, funding and operations for the Resilient Water Accelerator (RWA), and to oversee its development from a start-up being incubated within WaterAid to an independent, high-performing organisation. They will report directly into the RWA's CEO, shaping and delivering the future RWA as we evolve and grow to become an established, independent, successful organisation.

About the Role:
As our Director of Operations you will play an integral role in shaping and building this new initiative, creating its governance and processes, supporting its transition from start-up to implementation and in putting it on the path to independence. The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.

This is an exciting time to join the RWA as we move from our early inception phase to implementation and delivery. We are looking for someone who wants to help us shape and build the RWA in this next phase of work. In this role, you will create and lead the business operations for the team, making sure the RWA is able to deliver its full potential.

The role will include the following responsibilities:

• Business planning: lead work on annual business planning and the development of a 5 year plan, bringing in others in the team and externally to support this work and ensure buy-in. The plan will need to show how the RWA is delivering on funders' objectives as well as demonstrating how the RWA will work with new partners and expand and consolidate its operations, funding and impacts.
• Financial oversight: manage financial activities to ensure the strong performance of the RWA, including regular financial reporting, budgeting and forecasting. The Director will manage the organisation's grant awards, reporting, accounts/audits and contracts with partner organisations, including procurement. They will support the CEO and others on fundraising, and will advise teams (including those in country) on budget availability to inform activities. They will need to work with WaterAid teams on all of these areas, and ensure compliance with WaterAid policies.
• Transition to independence: work with the CEO on plans for the RWA's independence from WaterAid, setting out and analysing options and making recommendations on structure, policies, governance, financing and timing, and overseeing the smooth transition from incubation within WaterAid to RWA being an independent not-for-profit organisation. The Director will need to consider legal, financial, governance, reputational, HR and other elements, seeking relevant external advice to ensure that the transition works for both the RWA and WaterAid. They will also advise on the creation of a Board and Advisory panel, and other relevant structures and relationships.
• Programme and project management: build out programme and project management for the RWA at both a global and country level, including internal reporting, updates and management of team's resources, and risks. Provide frameworks for effective decision-making and information management - including stakeholder databases; monitoring, evaluation and learning (MEL); and knowledge management.
• Operational delivery: the Director will oversee the day-to-day internal operational activity of the RWA, and will need to deputise for the CEO in internal and external meetings. This will include shaping engagement with the current Steering Committee, setting team meeting agendas and preparing papers; overseeing recruitment; ensuring reporting to partners is delivered to time and quality; keeping track of contracts; overseeing due diligence; and working with Legal teams on core documentation such as contracts, NDAs and MOUs.

About You:

• At least 10 years' experience of designing and implementing appropriate organisational and operational governance structures, ideally including some time working for a small organisation, start-up or not-for-profit.
• Financial literacy, with experience of financial management in an organisation, preferably in a not-for-profit environment.
• Strong relationship management skills with a range of NGO, government and private sector partners.
• Experience of working with geographically dispersed teams.
• An organised and structured approach to work, managing deadlines and competing priorities.
• Strong communications skills with experience of preparing and presenting clear and timely information to internal and external stakeholders, and of assessing options and making recommendations.
• Able to work on own initiative, providing proactive advice and recommendations; comfortable operating with a degree of uncertainty and change.
• Ideally experience of setting up a new organisation, creating fit-for-purpose policies and helping teams to operate these.
• Ideally an interest and/or experience in development, sustainability and climate change.

Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Availability for an interview is required for the week commencing 15th July 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.