Learning and Development Coordinator
Provide technical support and quality assurance to RedR UK Programmes Team, ensuring high-quality, relevant, appropriate, and high impact services to RedR UK beneficiaries and donors.
Fixed-Term One-Year Contract
Responsible to: Associate Director of Programmes
Location: London, UK or Amman, Jordan
Salary: 3.1(GBP 33165) in London; 3.1(JOD 20,300) in Jordan
This position works closely with the members of the Learning and Development Team, as well as working in a support role with members of the Programmes Team to deliver quality learning and development programming. The Learning and Development Coordinator also works in partnership with external partners, including members of RedR’s Associate Trainer network, as well as other RedR organisations, partners and clients.
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THIS ROLE
The Learning and Development Coordinator is an essential role within the Learning and Development Team and the Programmes Team more generally. The staff will closely work and coordinate with other members of the L&D Team as well as Programme Managers, Coordinators and Officers, Associate Trainers and Consultants, etc. The L&D Coordinator designs and adapts RedR UK training materials as well as providing technical L&D support and quality assurance to the broader Programmes Team. In particular, this role will focus on building and strengthening RedR UK’s self-paced eLearning offerings.
JOB DESCRIPTION
Main Duties, Responsibilities and Accountabilities
Ensure that the quality of our L&D services and material is maintained, improved and expanded:
- Contribute to guiding, standardising and quality assuring the conversion of learning/training material, content and courses or course modules to e-learning
- Contribute to updating, maintaining and expanding RedR UK L&D and training material and resources, store & categorise them, and make them accessible
- Contribute to the update and maintenance of RedR UK’s e-learning and open-source learning platforms
- Provide quality assurance of project outputs or deliverables and assist in drafting high quality reports
- Contribute to the development or updating of RedR UK’s L&D and eLearning strategies
Support the delivery of RedR UK's demand-led services to a consistently high standard:
- Provide an end-to-end service - designing, supporting, quality assuring and evaluating the delivery of learning interventions, including developing new training and capacity development services (F2F, online facilitated and eLearning), particularly in connection with RedR UK’s self-paced eLearning offerings
- Coordinate with the L&D team on planning and scheduling of L&D activities and liaise with colleagues across RedR UK to ensure uniform high quality of services
- Where appropriate, design and/or deliver learning/training services directly to the participants
- Where appropriate and agreed by line manager, lead the execution of selected projects, especially L&D projects
- Assist in ensuring that necessary monitoring, evaluation, accountability and learning (MEAL) data is gathered and analysed on all activities
Support Network of Associate Trainers (ATs) and L&D Consultants to effectively deliver RedR UK's services:
- Support the capacity building of ATs in L&D and technical Quality Assurance related matters, including introduction to RedR UK training methodologies, innovative training techniques, new training tools, etc.
- Contribute to the recruitment, assessment and onboarding of prospective new Associate Trainers (ATs) into the trainer pool and/or on specific projects as required
- Coordinate the work, performance, and planning of Associate Trainers when working under the L&D Unit. Quality-assure their work when working under Programmes Hubs
Ensure that RedR UK services meet the needs of the sector and work to expand our reach:
- Keep up to date with developments in learning with a focus on eLearning technologies and platforms, as well as other training methodologies and issues in the humanitarian sector and advise RedR UK programme teams accordingly
- Contribute to identifying and exploring possibilities for expanding the range of services offered by the organisation and source funding for their implementation
- Support business development efforts and proposal preparation by ensuring that the L&D component of the methodology is appropriate, services offered are in line with requirements, likely to achieve high impact and adding overall value to the programme
- Represent RedR UK at selected external events and forums, as appropriate
- Be the Key Account Manager (KAM) for selected Key Accounts (clients and partners) in line with RedR UK’s KAM System
Additional responsibilities:
- All employees are required to adhere to RedR UK's values of collaboration, excellence, lifelong learning, integrity and accountability
- Manage special or project budgets as required and agreed with the Line Manager
- Undertake other tasks as reasonably requested by the Line Manager
PERSON SPECIFICATIONS
Essential
- Experience in design of self-paced and blended eLearning programmes, including experience with Articulate Rise, Articulate Storyline, Vyond and other animation/design platforms including a strong understanding of accessibility requirements
- Experience managing Learning Management Systems, especially Moodle
- Experience and understanding of learning and development approaches, adult learning (andragogy) and participatory learning methodologies, including designing and conducting LNAs, designing, delivering and evaluating face-to-face and online facilitated events and revising/adapting training material
- Experience assessing learning, familiarity with the Kirkpatrick Model, and experience tracking, evaluating and reporting on learning data
- Excellent people skills and experience in the coordination of consultants, including effective cross-cultural communication and strong inter-personal skills
- Ability to influence, build and maintain networks and relationships, both externally and internally to achieve good results, representing RedR UK at a senior level to a high standard
- Good workload management skills and ability to use initiative to solve problems
- Willingness to undertake travel internationally to often insecure and difficult environments for periods of up to two weeks
- Excellent oral and written English language skills
Desirable
- Certificate in learning technologies, ICT, instructional design, or similar
- Qualification in Humanitarian Action, Disaster Management, Development Studies or similar
- Fluency in French, Arabic, Portuguese or Spanish
- Ability to deliver trainings in a language other than English
- Experience developing or administering an LMS
- Experience of working with academic institutions on the assessment of learning
- Experience in graphic design, video editing, audio editing
Make it happen: apply now
To apply for this role, based in either our London or Amman offices, please send your completed CV and one-page cover letter.
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
We’re looking for an experienced Corporate Partnerships Manager to join World Vision, an important charity helping vulnerable children across the world.
Position: Corporate Partnerships - New Business Manager
Location: Milton Keynes/Hybrid – 2 days per week office based
Hours: Full-time - 36.5 hours per week
Contract: Permanent
Salary: Circa £42,750 per annum + A good range of benefits
Closing date: 7th May 2024
About the role:
This role solely focuses on new business development for income generating corporate partnerships. The goal is to secure a range of 6 and 7-figure, long-term partnerships via companies and their foundations which transform children’s lives in some of the most challenging contexts.
Key areas of responsibility include:
- Deliver against ambitious targets to deliver high value partnerships and donations from businesses by developing 6 and 7-figure multi-year partnerships.
- Create inspiring propositions, products and engagement opportunities that inspire and engage the private sector.
- Unearth prospects and opportunities and cultivate them to feed a self-managed pipeline.
- Use creativity to target and engage prospects.
- Lead prospect meetings and pitches and develop tactics to move businesses towards partnership.
- Communicate proactively with prospects and use problem-solving approaches that enable you to create tailored effective proposals.
- Influence in each stage of the solicitation process, able to lead throughout the pitch and development stage and to negotiate on contracts and proposals.
- Conceptualise, plan, and deliver events that engage prospects.
- Stay abreast of the private sector sustainability landscape, with a particular focus on social impact, and trends in international development-private sector partnerships.
- Build mutually beneficial internal relationships that enable you to get things done.
About you:
We are seeking an established corporate fundraiser with a professional background or education in international development, humanitarian, or peacebuilding. You will have an income-focused mindset, proactive and broad business development experience, and will have developed international charity-corporate partnerships.
You will have a startup mentality, working with limited resources to find ways to engage businesses with World Vision’s work. You will have the freedom to develop and implement engagement and partnership development tactics, and to use creative approaches. Your approaches will overcome World Vision’s lower brand awareness in comparison to other child-focused international causes.
Alongside this, you will have great attention to detail that is necessary to support proposal, budget, and contract development to effectively reflect World Vision and the prospective partner’s interests. For this, you will have great writing and presenting skills, that enable you to develop strong relationships based on mutual interest and trust.
You will be able to balance conflicting priorities, manage a pipeline of prospects, and adopt a proactive and long-term approach to creating leads and partnerships.
Key skills required for this role:
- Experience in corporate fundraising.
- Utilised a variety of new business tactics.
- A professional background or education in international development, humanitarian, or peacebuilding.
- Developed international charity-corporate partnerships from first engagement to contract signing.
- A creative, startup mentality and demonstrable experience of developing and implementing partnership development tactics.
- Great attention to detail with experience in proposal, budget, and contract development.
- Strong writing and presentation skills.
- Demonstrable relationship building skills.
- Understanding of the private and INGO sectors’ dovetailed agendas and interests.
- Experience in balancing conflicting priorities.
- Experience in managing a pipeline of prospects.
About the organisation:
World Vision UK is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
As a child-focused organisation, we are committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We are a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be requesting you to complete a form known as a Statement of Conduct. For more information see: The Misconduct Disclosure Scheme.
Please note we can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture, and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such as: Corporate Partnerships, Corporate Partnerships Manager, Corporate Partnerships Officer, Corporate Partnerships Fundraising, Fundraising, Fundraising Manager, Fundraisers, Major Donor, Philanthropy, Income Generation Manager, Income Generation, Sales Executive, Sales Manager, Business Development Manager, Business Development, Account Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Position type:Full time permanent 37.5 hours per week with occasional evening/weekend working – flexible hours considered (Previous Applicants need not apply)
Location:Truro, Cornwall (hybrid) or remote working (UK) with regular travel to Truro at least 4x per year)
Travel: Work away from home, UK or overseas. Travel predominantly includes emergency responses, deploying to support in-country programmes, business trips, attending/delivering training. You may be required to work away from home circa 30% of your time in any calendar year.
Who are we looking for:
It is expected that the Senior Emergency Supply Chain Specialist (SESCS) will have significant prior experience in humanitarian supply chains, at international, regional, and local level and will have extensive experience in delivering aid in an emergency context. The SESCS is an enthusiastic team member and a creative problem-solver with a keen eye for detail. They see opportunities in challenges and have outstanding interpersonal skills. This role would be ideally suited to someone with humanitarian emergency response experience both at an HQ, regional and field level. This role is suited to someone who has experience in mentoring junior colleagues and who is looking to progress their career and take on line management responsibilities, whilst also working directly on delivering emergency response programmes. The role will be starting at a time where ShelterBox is going through significant change with a Business Systems Transformation taking place across the organisation to improve our ways of working. This will allow us to be more effective in the face of mounting humanitarian needs and we therefore look forward to welcoming candidates who remain flexible and open to change.
Role purpose
This role will be a core member of the Supply Chain Team, within the International Programmes Directorate and will report to the Programme Supply Chain Manager. The SESCS will work closely with the Supply Chain Managers, Emergency Team, Regional Directors and Programme Managers and it is expected that the SESCS will be assigned to work mainly on the Emergency Responses and line manage Emergency / Supply Chain Specialists or Junior Supply Chain Specialists. Although other regions and countries may also require support at times. The SESCS will engage in numerous tasks and projects encompassing the entire supply chain, from global and local scoping, tactical planning, and strategic supply chain management, to negotiation, procurement, and readiness. The goal of the SESCS is to assist ShelterBox aid recipients by managing humanitarian supplies to provide aid and support to disaster-stricken areas, both from a distance and on-site.
Duties will include but not be limited to:
- Lead and coordinate the design and implementation of the supply chain for an assigned Emergency Response or Programme. This includes assessing and selecting supply options/route; supporting tax free importation and customs clearance; developing last-mile logistics solutions including in-country freight and warehousing; supporting the sourcing of operational services and goods at a local, regional, and global level; advising and reviewing partner procurement; and supporting CVA modalities to ensure high quality, timely responses.
- Responsible for tendering international freight requests to ensure best value, service, and accountability for movement of relief supplies. Including overseeing shipping of aid items by air, sea, road, or rail and arranging the preparation and provision of relevant shipping documentation.
- Establish, develop, and lead on good supply chain relationships with freight forwarders, suppliers, other humanitarian actors, relevant government departments and logistics coordination mechanisms (Logs Cluster) at both global, regional, and field levels.
- Work with the Emergency Team and wider International Programmes Department to set up partnerships with other organisations.
- Provide line management and support to Emergency / Supply Chain Specialists/Junior Supply Chain specialists. Provide supervision to staff and volunteers during deployment and/or when providing on call remote support.
- Support with developing and delivering supply chain training for internal and external audiences.
- Be able to deploy and be the focal point for supply chain activities, setting up and overseeing the timely delivery of aid items and assistance. Possessing the ability to separate from the main team along with some team members and assume the role of a team leader for that subgroup.
- Be part of a roster and provide an out-of-hours first point of contact for supply chain activities for emergencies and deployed teams.
- Support ShelterBox to seek out new trends, innovations, and best practice in supply chain within the disaster relief sector. Be a champion for supply chain improvements within the International Programmes Department.
- Support the development of Supply Chain approaches, tools, templates policies and procedures to ensure more effective and efficient emergency responses.
- Identify, mitigate, and record supply chain risk in emergency responses and programmes and escalate when required.
- Contribute to delivering emergency preparedness activities.
- Play an active role in driving forward modifications in how we operate to enable ShelterBox to achieve our sustainable supply chain targets which include a significant reduction in carbon emissions.
- In collaboration with Global Supply Chain Manager support the management of prepositioned inventory including monitoring appropriate inventory levels, supporting tactical and strategic replenishments.
- Maintain excellent information management of supply chain activities, to ensure accurate record keeping and accountability and transparency of aid.
- Provide regular reporting and briefings for internal and occasionally external use.
- Ensure adherence to ShelterBox procedures and policies including those relating to safeguarding, code of conduct, safety, and security.
The client requests no contact from agencies or media sales.