IT Manager

Up to £39,500 per annum dependent upon experience

Birmingham (hybrid or office working)

Full-Time

Permanent

Full time 37.5 hrs preferred, though will consider flexible working of 30+ hrs per week

Our client is seeking an experienced IT Manager to lead a small, high-impact IT service supporting approximately 220 users across seven permanent sites. IT is critical to enabling our clients organisation to deliver excellent services, and this role plays a key part in ensuring technology is reliable, well-governed, and user-focused.

You will manage a team of three, overseeing IT Service Management and infrastructure for around 180 laptops, 170 Android devices, and a range of supporting systems. The service supports staff with varied levels of technical confidence, delivering training, guidance, and responsive support while ensuring compliance with relevant policies, legislation, and governance standards.

This role is ideal for a service-management-focused professional who enjoys a hands-on environment. You will promote best practice, improve service maturity, and balance operational needs with long-term improvement—all within clear funding and resource constraints. A key strength will be your ability to explain technical risks, priorities, and opportunities clearly to non-technical stakeholders.

You will work closely with service managers, the Senior Leadership Team, and an external Managed Service Provider to deliver resilient, cost-effective IT services aligned to organisational needs.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Their people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

Application by CV with supporting letter / email explaining why you would like the position and how you meet the job description criteria to

The closing date for applications is Sunday 1st March 2026

Interviews to take place w/c 9th March 2026