Fundraising Manager Jobs

About You.

Are you passionate about communicating a message of hope and transformation that will engage current donors as well as recruit new supporters in financing our work to welcome and empower refugees and asylum seekers?

Are you a team player who can work well with others, whilst also being a self-starter who can show initiative?

Are you creative, with a flair for communicating in a way that is striking, personable and engaging?

Are you meticulous in written communication, with a keen eye for grammar, spelling, and structure?

Are you comfortable working digitally, embracing new developments in tech?

Are you an exceptional communicator looking for a new challenge in a supportive, dynamic team?

If that describes you, then you sound like the perfect fit!

Context of the role.

The successful candidate will be guided by the Communications & Fundraising Officer to communicate the experiences of refugees and asylum seekers and demonstrate the impact of Upbeat Communities to our supporters and followers, as well as to new audiences. They will have a positive attitude and love communicating what we do as a charity.

The role can mostly be done remotely; however, it will be required for the candidate to travel to our base in Derby a minimum of 1 day a week to stay connected to the team, and for team meetings and training as and when they occur.

About us.

Upbeat Communities was founded in response to the needs of refugees arriving in the UK and the stories they shared of their lives and their journeys. Through building relationships with those from refugee communities we were able to identify their needs and the best ways to respond.

One of the best resources a refugee can have to help them settle in their new home is a good social network. Relationships and connectedness can help overcome the many challenges faced by those seeking refuge. With this aim, we want to help connect refugees into community.

Our name reflects our vision to see thriving, positive communities where refugees can contribute and make the most of opportunities.

We greet new arrivals with our Welcome Boxes befriending project. We offer free English classes and community activities to help refugees (adults and children) integrate. We empower refugees to rebuild their lives through Host Derby (temporary accommodation), mentoring (careers guidance) and the UK Refugee Resettlement Scheme, which local authorities contract us to deliver. We also empower the local community through awareness raising.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos is the motivation for starting and the basis for our values. Jesus's primary message was 'to love your neighbour as you love yourselves'. We seek to embody this by showing love and compassion to refugees who have been displaced by war, conflict, or persecution. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

Content creation

•  Creating written and visual content for social media and our website.
• Finding useful resources, articles, and news to be shared on our website, blog and social media.

Social media and website

•  Day-to-day management of Upbeat’s social media accounts including creating and scheduling content, replying to messages, and interacting with followers.
•  Updating the website with relevant images, statistics, and news.

Supporter stewardship

• Following Upbeat’s donations process, ensure donors are thanked in an appropriate and timely manner, and that all communications are logged on to our database (Donorfy).
• Researching local fundraising or awareness-raising opportunities and events.

Other

• Working with Upbeat’s Communications & Fundraising Officer on larger-scale fundraising campaigns throughout the year, as well as the communication of these campaigns.
• Making an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
• Being committed to and working in accordance with Upbeat’s values and ethos, as well as adhering to all organisational policies and procedures.

Person Specification:

We are looking for an exceptional candidate who can demonstrate the following qualifications,

experience and skills.

Qualifications & Experience

• Demonstrable experience of excellent use of the English language, particularly written.
• Experience of a wide range of communications, marketing, and media.
• Experience managing social media accounts.
• Evidence of past written work that can be presented on request.
• Experience of creative work e.g. graphic design, video editing or photography.
• Confidence writing lively, compelling copy.
• Experience of working collaboratively, especially in small teams.

Skills and attributes

• Compassionate and excited to have the opportunity to work alongside refugees.
• Team player who can work well in collaboration with others.
• Excellent use of the English language, with a keen eye for grammar, spelling, and structure.
• Creative.
• Comfortable in connecting and networking with a wide range of people using a broad variety of communication methods.
• Ability to speak about the needs, work, and vision of Upbeat Communities with passion, accuracy, and clarity.
• Well organised and able to manage and prioritise workloads.
• Strong understanding of technology and information systems relevant to the role (e.g. Microsoft 365, Donorfy, Mailchimp, Typeform, Squarespace and Meta Business Suite).
• Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.
• Excellent interpersonal skills. Diplomatic, articulate and the ability to forge good working relationships with colleagues.
• Proven ability to write succinct, intelligent, creative copy that can be used for fundraising and communications.
• Meticulous attention to detail.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.

Other:

• Knowledge of the needs of refugees and commitment to their support, wellbeing and empowerment.
• Commitment to Upbeat Communities’ Christian ethos and values.
• The right to work in the UK.

What we offer as an employer:

We think Upbeat Communities is a great place to work. Here’s what we provide for our staff:

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution).

Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames and set in 20 acres of ancient woodland, there are two main buildings on a single site – Flint House and Flint Fold.

This role will play a key role in developing and implementing strategies to attract, retain, and deepen the engagement of individual and institutional donors. This position offers an exciting opportunity for someone who is passionate about building relationships, driving impact, and making a difference in the world.

Key Responsibilities

- Develop and implement donor engagement strategies and initiatives to attract, retain, and upgrade individual and institutional donors, including individuals, corporations, foundations, and government agencies.

- Cultivate and steward relationships with existing donors through personalised communications, meetings, events, and recognition opportunities to ensure donor satisfaction and loyalty.

- Support, identify and research prospective donors, including major gift prospects, corporate partners, and grant-making organisations, and develop cultivation and solicitation plans to secure their support.

- Collaborate with the wider team to plan and execute fundraising campaigns and initiatives, including annual giving, special appeals, and capital campaigns, and provide support in donor stewardship, prospect research, and solicitation efforts.

- Work to create compelling fundraising appeals, donor newsletters, impact reports, and other donor communications materials to engage and inspire donors.

- Manage donor recognition and acknowledgment programs to ensure donors feel valued and appreciated for their support, including thank-you letters, plaques, and donor events.

-  With the Data Analyst, track and analyse donor data, including giving history, preferences, and trends, to inform donor engagement strategies, segment donor lists, and identify opportunities for growth.

- Represent the charity at donor meetings, events, and networking opportunities to build relationships with current and prospective donors and promote our mission and programs.

- Deputise the communications strategy with administering communications on our media platforms.

Qualifications and experience

- Bachelor's degree in non-profit management, fundraising, communications, or a related field (master's degree preferred).

- 3-5 years of experience in non-profit fundraising, donor relations, or related field, with a proven track record of success in donor cultivation, stewardship, and solicitation.

- Social media platforms experience

- Strong interpersonal and communication skills, with the ability to build relationships and effectively communicate the charity's mission, impact, and funding needs to diverse audiences.

- Excellent organisational and project management skills, with the ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.

- Proficiency in donor management software, Microsoft Office, and other relevant fundraising tools and technologies.

- Knowledge of fundraising best practices, ethical guidelines, and regulations governing charitable organisations.

- Passion for the Flint House mission and commitment to fostering a culture of philanthropy and donor-centred fundraising.

This role will be based in our beautfiul offices at Flint House with some working off siteas the role needs.

Flint House offers a competitive package which includes, meals on site, acess to our state of the art gym, pension and independant financial advice, mental health and well being support and free parking

We will be shortlisting and interviewing as we receive high calibre candidates.  We will do our very best to be in touch with all applicants however if you have not heard from us within 2 weeks of your application unfortunately on this occasion your application has been unsuccessful.

The purpose of the role is to develop and manage a portfolio of trust supporters (typically up to £10,000) that donate towards a range of innovative and impactful programmes at the National Theatre. The post-holder will also provide support to the Trusts and Foundations team, assisting with all aspects of the grant fundraising process, including research, data, events, and communication with supporters.

The successful candidate will have the following: 

• Excellent written communication, with creative and persuasive writing skills and proof-reading ability
• Evidence of strong teamwork and interpersonal skills
• Good understanding of donor motivations and history of building relationships with people face to face, over email and/or over the phone
• Strong IT skills and data management skills
• Excellent attention to detail, time management, and organisation

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application is Monday 3rd June 2024 at 5:00pm

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.

About the role: We now have a need for a coordinator to work closely with the whole development team (comprising a Development Director, Development Manager, Development Officer, Major Donor Consultant and the CEO) in coordinating all aspects of our fundraising work, from identifying prospects, creating compelling funding applications through to successfully managing relationships with funders. This role will give you experience of all of our funding streams, as well as exposure to our funders through your work in organising and managing our various events throughout the year, such as our annual awards.

What you will be doing:

• Supporting all members of the Development team to achieve the team’s annual fundraising targets
• Preparing and submitting applications in support of fundraising from trusts & foundations, statutory funders, corporates, major donors, and individual givers
• Supporting all members of the Development team to develop relationships with Tender’s funders and successfully steward relationships to achieve further funding
• Supporting the Development team in coordinating and delivering events in support of Tender’s fundraising activities

Essential requirements:

• Good understanding of the principles of different fundraising streams, including trusts & foundations and corporate
• Proficiency in office software, including Word, Excel, PowerPoint
• Project management skills, with the ability to manage multiple and competing deadlines
• Forming sound, evidence-based decisions and taking personal responsibility for actions
• Thinking ahead, managing time, priorities and risks, and developing structured and efficient approaches to deliver work on time and to a high standard
• Ability to solve problems, working flexibly and collaboratively
• Willing to develop and acquire new knowledge, skills and experience
• Commitment to safeguarding and equal opportunities

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to be successful in this role, you could be our new Individual Giving Executive.

About the role

The Individual Giving Team help us achieve our goal of delivering human rights impact by raising funds from our supporters. The Individual Giving Executive is responsible for delivering direct marketing campaigns to develop and engage existing Amnesty International UK financial supporters, across a range of products including cash appeals and the upgrade programme.

You will be working across a range of channels including, but not limited to, print, telemarketing, email and digital. You will need to work with both external agencies and other departments within the organisation to ensure projects are delivered on schedule and within budget.

More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled at working with and managing tele-fundraising agencies.
• You have project management experience and are able to deliver multiple projects on time.
• You communicate well with internal and external stakeholders.
• You are numerate and able to interpret statistical information to monitor and forecast performance.
• You collaborate and positively contribute to an inclusive culture.
• You also have a good knowledge of fundraising copywriting and the Fundraising Regulator's Code of Practice

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Join Us in Transforming Lives!

Are you passionate about making a real difference in the world? Do you thrive on building meaningful relationships and securing vital funding for impactful projects? If so, we have an exciting opportunity for you to join our team as a:

Senior Philanthropy and Research Officer

Key Highlights:

• Salary: £33,000 - £35,000 per annum
• Location: Remote/London
• Working pattern: Full-time, 35 hours per week, with occasional evening/weekend activities
• Flexibility: Enjoy the benefits of a hybrid working model, combining office-based and remote work opportunities

Why Join Us?

• Make a tangible impact: Your efforts will directly contribute to securing vital funding for our projects, helping to transform the lives of individuals with autism.
• Collaborative culture: Join a supportive team where collaboration is encouraged, and your ideas are valued.
• Career development: We are committed to helping you grow and succeed, with opportunities for training and progression.

What You'll Be Doing:

• Engaging with mid-value major donors and small trusts and foundations to secure crucial funding, ensuring the successful achievement of personal and team income targets.
• Managing and nurturing existing donor relationships, providing exceptional stewardship and ensuring continued support.
• Leading the development and implementation of a robust Prospect Research strategy to identify potential funders and build a strong pipeline of opportunities.
• Playing a key role in cultivating and stewarding prospective donors, fostering meaningful relationships and driving income growth for the team.
• Collaborating with operational colleagues to develop compelling cases for support and inform fundraising strategies.

Why You'll Love Working With Us:

• A dynamic and inclusive work environment where your contributions are recognised and celebrated.
• Opportunities to attend and support first-class special events throughout the year.
• The chance to be part of a dedicated team committed to making a positive difference in the world.

Join Our Mission: At the National Autistic Society , we are dedicated to transforming the lives of individuals with autism by providing vital support and raising awareness. Join us in our mission to create a world where everyone is understood and accepted, regardless of their differences.

Essential Criteria:

• Excellent communication skills, both written and verbal, with the ability to inspire through compelling storytelling.
• Strong planning, project management, and time management skills, with the ability to prioritise workload effectively.
• Proven experience in the fundraising sector, with knowledge of trusts/foundations and major donor fundraising.

Apply Now: If you're ready to make a meaningful impact and advance your career in the world of philanthropy, we want to hear from you! Click the apply button now to join our team and help us change lives for the better.

National Autistic Society is an equal opportunity employer and welcomes applications from all backgrounds.

Be part of something extraordinary. Apply today.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have our goal is ultimately to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

The purpose of this role is to head up development of key partnerships and income streams that will ensure the charity remains financially sustainable and able to deliver our impact at scale. You will be responsible for the assessment of, and managing relationships with, all major new partners. You will be accountable for delivering on an ambitious income generation strategy, and for monitoring and effectively reporting our impact. You will ensure that our impact and the importance of our work is effectively communicated to potential new partners, working closely with the Head of Communications and supported by the Marketing Manager. You will work alongside the Chief Executive and the Head of Finance to develop annual plans and budgets and work closely with the Director of Transformation and School Engagement Manager to ensure projects are secured, fully funded and financially sustainable.

We’re looking for an experienced senior leader, with excellent communication skills, who has been involved in high-value fundraising. We’re looking for someone with genuine passion for our mission, who has the confidence to hit the ground running and articulate why what we’re doing is so important. You need to enjoy working collaboratively, we’re a team that works closely together and the success of this role will come from working very closely with your fellow Directors and the wider team.

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process, please let us know.

Key responsibilities:

● Developing a comprehensive income generation and marketing strategy that supports the delivery of the charity’s objectives and activities

● Manage and maintain existing significant partnerships with key funders (trusts, corporates and major donors), identifying new opportunities to deepen and extend relationships where desirable

● Manage, support and mentor the Development team, leading on strategy and planning for the department to ensure that income generation targets for fundraising are achieved

● Working alongside the Chief Executive and Directors, identify new income opportunities from corporate partnerships and support development of commercial opportunities

● Lead on the development of our impact measurement strategy, strengthening our monitoring, evaluation and impact systems to ensure that we are effectively collecting data that demonstrates our impact

● Responsible for delivering internal and external reporting (including the annual report) that articulates our impact clearly and definitively

● Develop an effective marketing strategy to articulate our impact and the benefits of our programmes to potential new partners

● Working with the Director of Transformations to maintain a healthy sales pipeline of new school/ MAT partners, helping to identify and develop relationships

● Budgeting

● Manage, motivate and develop your team, setting goals and evaluating performance, coaching and motivating staff and supporting professional development and staff wellbeing

● Play a key role in preparing for and ensuring the smooth and effective running of the Strategy & Impact trustee sub-committee

● Prepare and deliver presentations, proposals, plans and reports, as necessary for Trustees and external partners

● Ensure we comply with fundraising regulations and best practice

● Contribute equally to the senior leadership team, inputting at organisational level strategy

● Working closely with our Director of Transformation to ensure projects are fully funded and our funders are kept up to date with the latest progress

● Working with the Head of Finance & Systems to ensure the right systems are in place to support our growth (CRM and data management)

Skills & experience:

● You have genuine passion for our mission, to improve kids’ health through transforming food and food education in schools

● Significant experience in a senior fundraising role (Head of / Director) with a strong track record of achievement

● Demonstrable ability to maintain strong working relationships with internal and external stakeholders

● Understanding of effective impact measurement and communication

● Experience writing reports / presentations / successful grant proposals

● Excellent written and oral communication skills

● Understanding of charity finance and ability to develop project budgets for funders

● Experience of line management and development of teams

● You enjoy a mix of leadership and strategy, with a positive attitude to rolling up sleeves to get hands-on when the need arises

● You can turn complex and dry data, into a clear and engaging narrative

● You are organised, methodical and detail-focused, with the ability to map out deadlines and plan ahead

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

Please note that shortlisted candidates will be invited to a 30-mins online interview to take place on Thurs 23rd May. Successful candidates will then be invited to a second interview that will be in person at our offices in Brixton, London, on Weds 29th May.

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector. 

About us

Ygam is an award-winning charity whose vision is to ensure that every child and young person is resilient to, and safeguarded against, gaming and gambling harms. Our Mission is to prevent children and young people from experiencing gaming and gambling harms through awareness raising, education and research. As we embark upon an exciting new three-year strategy, this is a fantastic opportunity to play an active part in shaping the future of Ygam.

Who we're looking for:

We are seeking a passionate and motivated stakeholder engagement specialist to work across our portfolio of programmes. The ideal candidate will be confident in building relationships with diverse stakeholders, particularly across the Education, Health and Social Care or Youth sectors, promoting our work and recruiting delegates to Ygam workshops. Outstanding communication skills, a strategic mindset and the ability to develop and implement engagement plans and projects are essential. Public speaking or training delivery experience would be beneficial. 

Main roles & responsibilities:

You will be responsible for stakeholder engagement across Ygam’s portfolio of programmes. You will develop long lasting relationships with schools, colleges and children’s services, promoting Ygam’s work and recruiting delegates to our workshops.

You will work across the programme team, developing relationships throughout the UK, training professionals to understand the impact and risks of gaming and gambling. You will also be responsible for promoting and marketing the work of Ygam at conferences and events.

You may, on occasion be required to arrange and deliver our City & Guilds assured workshops, both online and face to face and provide support to delegates post training, updating all relevant records and CRM systems.

Work with us and help make a difference!

At Harrogate Homeless Project our vision is that nobody in the Harrogate District has to sleep rough. Each year we help hundreds of people experiencing homelessness to get the support they needto build confidence and move towards independent living.

Harrogate Homeless Project is seeking to recruit a Volunteer Coordinator to join the Fundraising and Marketing team.

This is an exciting opportunity to be part of the growth and development of Volunteering within the organisation. Working with the Fundraising and Marketing Manager, the position will look to develop opportunities for increasing income across fundraising and recruiting volunteers for all areas of HHP activities.

The post holder will be responsible for the recruitment, induction and training of all new volunteers to HHP, and providing ongoing support to staff on volunteer processes.

You will have a positive approach to volunteers and have an empathetic and friendly nature. If you enjoy working with volunteers and have a passion for making a difference to homelessness in Harrogate, then we would love to hear from you.

Reporting to: Fundraising and Marketing Manager

Hours: 24 hours per week, 9am-5pm

Closing Date: 19th May 2024

​The Role

This role will work with HHP’s Management Team to develop opportunities for all areas within the Charity. Regular activities will include, developing recruitment campaigns to promote volunteering with HHP, ensuring all volunteers receive an induction and appropriate training, and identifying specific skills volunteers have developed and matching these to suitable volunteer opportunities to maximise the benefits for HHP and the volunteer.

There will be a particular focus on fundraising within this role, working closely with the Fundraising and Marketing Manager to actively build relationships with local businesses and organisations. Focusing in particular on promoting corporate volunteering and maximizing all support to help identify any potential fundraising opportunities for the Charity.

General responsibilities

Ø  Liaise closely with all departmental heads to identify potential volunteer opportunities.

Ø  Recruitment of all new volunteers to HHP through a variety of methods.

Ø  Overseeing the training and induction to include all external volunteers have a current DBS check.

Ø  Record supporter/volunteer details on the database.

Ø  Ensure storage of personal information is complaint with current regulations.

Ø  Provide a monthly report showing recruitment activities including induction, training and hours of volunteering.

Ø  Obtain feedback from volunteers and/or employers on the volunteer experience and use the feedback to improve the volunteer/supporter journey.

Ø  Build relationships with local corporate organisations to promote volunteering opportunities and recruit volunteers.

Ø  Be responsible for all corporate volunteers through the entire volunteer cycle.

Ø  Identify potential fundraising opportunities to be discussed with the Fundraising and Marketing Manager.

Ø  Develop, maintain and update as required a ‘Volunteer Presentation’ which can be used to support volunteer recruitment activities in corporate organisations.

Ø  Work with external organisations to identify volunteering/development opportunities.

Ø  Match specific skills that volunteers have developed to suitable volunteer opportunities.

Ø  Attend courses and conferences and seek to gain any necessary qualifications, which are relevant to the work and as, approved by the Fundraising and Marketing Manager.

The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. The Volunteer Coordinator is expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.

Person Specification:

Essential Charity Wide:

· DBS Cleared

· Safeguarding training

· Flexible attitude towards working arrangements

· Professional attitude and approach

Essential Job Role Specific:

· Ability to motivate staff and volunteers

· Ability to work across boundaries with an open and positive attitude

· Ability to represent HHP externally

· Ability to engage and build positive working relationships with local business organisations

· Flexible approach in responding to changing work demands

· Ability to communicate at all levels

· Good IT skills

· Professional and approachable personality

· Resilient and able to handle difficult situations

· Coaching skills

· Mentoring skills

Desirable:

· Experience of working with volunteers/or having been a volunteer would be an advantage

· Relevant professional qualification is an advantage

· Experience in working in the third sector is an advantage

· Commercial experience or an understanding of the commercial world would helpful

About Us:

Harrogate Homeless Project provides people experiencing homelessness with a safe place to stay and the support they need to build confidence and move towards independent living.

We offer a generous annual leave entitlement of 33 days (includes 8 public holidays) based on a full-time role at 37.5 hour week, an employer pension contribution of 3%, plus a Health Plan currently provided by Simply Health.

Who are we looking for?

Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player.

At Ygam, we are committed to safeguarding and protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued.

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Main Role & Responsibilities

The post holder will be an active member of our programmes team and will work across our portfolio of programmes.

They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.

They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.

They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.

Avon Wildlife Trust is looking for a Supporter Care Assistant to provide our members and supporters with a high quality supporter experience.

This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.

The successful candidate is likely to enjoy variety, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.

Overall Purpose of Job

To provide our supporters, including Avon Wildlife Trust members, with a high-quality supporter experience.

Main Responsibilities

Support from our membership and donors provides a vital source of unrestricted income that supports the charity’s work with wildlife.

The Supporter Care Assistant is responsible for efficiently administering the ‘supporter journey’ so that everyone is welcomed and thanked promptly and personally. This includes regular actions such as:

· adding new members to our Customer Relationship Management (CRM) system

· steps to ensure that the personal data we hold is accurate and used for the purposes given, in line with regulations such as GDPR

· responding to supporter queries

· sending routine correspondence

· working with other team members to support the smooth running of various fundraising processes.

Avon Wildlife Trust is a charity dedicated to working with local people for local wildlife, covering the West of England region (former county of Avon). It is supported by more than 17,500 members, manages over 30 nature reserves and is one of 46 Wildlife Trusts in the UK. We want to see nature restored on a grand scale across the Avon region, with one in four people taking action for wildlife.

Avon Wildlife Trust is an equal-opportunity employer. We are committed to developing an inclusive and diverse organisation where everyone feels supported, valued, and able to be their full selves. To achieve our vision of seeing nature restored on a grand scale across the Avon region, we need talented and more diverse people on nature’s side.

We are now looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.

This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.

Key Accountabilities

· To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.

· To assist with the onboarding of new joiner charities and legal sector supporters.

· To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.

· To manage the central In-Box and respond to all enquiries or signpost to the relevant team member.

· To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.

· To prepare monthly engagement report  collating key activity metrics for members and legal sector supporters

· To assist with online and in person member, prospect and legal sector supporter events, including creating registration links, managing attendee information on the CRM and other events preparation and follow-up required.

· Representing Remember A Charity at key charity and legal sector exhibitions when required.

· To capture minutes from all key meetings.

· Diary management when required.

About You

To be considered for this role, you will need:

Experience & Skills

· Computer Literacy, i.e. Word, Excel, PowerPoint and databases;

· Knowledge of charities or membership organisations;

· Experience working in a customer facing environment or dealing with a wide range of stakeholders.

Attributes

· Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;

· Attention to detail;

· Ability to identify and implement improvements in processes;

· Positive outlook and tenacity;

· Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.

· Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to workIf you would like to discuss access requirements or have any questions about the role please contact us directly.

Reflecting our Values

· Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.

· Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.

· Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.

· Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.

· Proud and ambitious of you, your work, and the difference you make.

Circumstances

Able to work outside office hours on occasions to attend events.

The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. 

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

 Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £22,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply:

Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK