Administrator

Kensington and Chelsea Scoial Council (KCSC) are seeking an organised and flexible Administrator to join their team.  Working from home and from a base in Kensington and Chelsea, this is a part time hybrid role.

About KCSC

KCSC is the recognised voluntary sector ‘infrastructure’ organisation, also known as a Council for the Voluntary Sector (CVS), for the borough. Our members are voluntary and community groups and organisations serving residents of the borough. At KCSC we support organisations like these through the provision of news, training, advice and information. We also facilitate the voice of the local voluntary and community sector (VCS) and represent the sector at a strategic level.

Main purpose of the role 

• To provide administrative support in the running of KCSC’s office and activities.
• To maintain accurate attendance records on the database and update and maintain membership details.
• To provide administrative support to social prescribing programme My Care My Way using Charity Log.
• Respond to general enquiries from service users and the general public as required.  

Events/Training

• Lead on supporting the delivery of KCSC events, training workshops and KCSC’s Annual General Meeting.  Take meeting actions and sending out pre-event and post-event communications.
• Use the CiviCRM database, website and other media to promote and publicise KCSC's external events to encourage maximum take up.
• Produce feedback forms, collate data and support the team with monitoring and reporting.

Communications 

• Ensure that the processes for managing communications and events work smoothly.
• Work with the Data and Comms Officer (DCO) to keep the website and database up to date including the routine administration of the database and website.
• Support the work of the DCO in communication with stakeholders.

Co-ordinate the WARM Network (Apr – Sept 2026)

• Coordinate and facilitate the Wellbeing and Resilience Mentor (WaRM) Network, which supports local voluntary sector staff and volunteers to deliver high-quality money guidance and referrals for residents experiencing financial hardship.
• Liaise with key national partners, including the Money and Pensions Service (MaPs) and Feeding Britain, and act as a central point of contact for Kensington and Chelsea’s voluntary and community sector (VCS) around financial wellbeing resources.
• Promote access to training, funding and networking opportunities that support organisations working with people at the sharpest end of the cost-of-living crisis.

Support for Health & Wellbeing Programme – My Care My Way

• Manage the NHS Self-Care email inboxes.
• Process all referrals to the Self-Care Programmes via Charity Log in a timely and accurate manner and ensure all appropriate information is received. Liaise with referrers and providers if information is insufficient.
• Act as the key point of contact for referrers and the contracted providers with regards to referrals.
• Provide Charity Log training and support to providers and partners.
• Use data collected on Charity Log to make recommendations on service-delivery changes and payments adjustments and carry out changes once approved.
• Support Project Officers with monthly monitoring when required.

General 

• Promote the role of KCSC and support its overall aims and activities.
• Utilise KCSC’s website and social media as a tool for communication with stakeholders as required.
• At all times, work within KCSC’s policies and procedures.
• Receive regular supervision from the line manager for the role and attend training courses as required.
• Work outside of normal office hours on occasional evening or weekends as required.
• Undertake any other duties as requested by the line manager for the role that are commensurate to the post.

To Apply

Please send your CV, a completed application form and our monitoring and diversity by 11.59pm on Wednesday 18 March.

Interviews will take place on Tuesday 24 March 2026.