• Are you looking for volunteer roles ?

    Go to volunteering section

1,804

Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Citizens Advice Hertsmere, Elstree (On-site)
£28,000 per annum
You will play a vital role in extending the reach of Citizens Advice services to underserved communities
Posted today Apply Now
Top job
Citizens Advice Hertsmere, Hertfordshire (On-site)
£28,000 (pro-rata, depending on experience)
The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions
Posted today Apply Now
Top job
Youth Futures Foundation, Birmingham (Hybrid)
£27,008 - £29,610 per year
We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate.
Posted today
Top job
Scottish Book Trust, Edinburgh, Edinburgh (On-site)
£26,250 – £30,974 per year
An exciting opportunity for a Fundraising Officer to join our Fundraising and Marketing team, at Scottish Book Trust.
Posted today
Prospectus, Richmond (Hybrid)
£15.34 per hour (plus holiday)
Posted today
Rothschild Foundation, Aylesbury (On-site)
£35,000 - £37,000 per year
Posted today Apply Now
Barnardo's, Tonbridge, Kent (On-site)
£23,933 per year
Posted today
Closing in 4 days
Smart Works Reading, Reading, Berkshire (Hybrid)
£28,000 - £30,000 per year
Posted today
All Ways Network (AWN), London (Hybrid)
£46,000 - £52,000 per year
Posted today
Page 6 of 121
Elstree, Hertfordshire (On-site)
£28,000 per annum
Full-time or part-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location:  Elstree & outreach venues

About Citizens Advice

Citizens Advice provides free, confidential, and impartial advice to help people resolve their problems. We campaign to improve policies and practices that affect people's lives. Our outreach services aim to reach individuals and communities who may face barriers to accessing advice.

Role Purpose

As an Outreach Worker, you will play a vital role in extending the reach of Citizens Advice services to underserved communities. You will work collaboratively with local partners, attend community events, and deliver advice sessions, including applications for disability benefits,  in accessible locations to ensure people receive the support they need.

Key Responsibilities

  • Community Engagement: Build relationships with local organisations, community groups, and stakeholders to identify outreach opportunities.
  • Advice Delivery: Provide high-quality, accurate, and timely advice on issues such as benefits, debt, housing, employment, and immigration.
  • Accessibility: Organise and deliver advice sessions in community venues, including libraries, food banks, and health centres.
  • Promotion: Raise awareness of Citizens Advice services through leaflets, social media, and community events.
  • Data & Reporting: Maintain accurate records of client interactions and contribute to service monitoring and evaluation.
  • Safeguarding: Identify and respond appropriately to safeguarding concerns in line with organisational policies.

Person Specification

Essential:

  • Experience in advice work or community outreach.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage a varied workload.
  • Commitment to equality, diversity, and inclusion.
  • IT literacy and ability to use case management systems.

Desirable:

  • Knowledge of welfare benefits, housing, or debt advice.
  • Experience working with marginalised or vulnerable groups.

What We Offer

  • Comprehensive training and ongoing support.
  • Flexible working arrangements.
  • Opportunities for career development.
  • A supportive and inclusive work environment.
  • Free Parking
Posted by
Citizens Advice Hertsmere View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 11 September 2025
Closing date: 11 October 2025 at 23:30
Tags: Advice / Information, Advocacy, Engagement / Outreach