Learning and development lead jobs
About the role:
This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.
Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.
This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.
About you:
- You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
- You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
- You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
- You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
- You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams
There will be a second stage in person at our head office in Kings Cross for progressed candidates.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GISF
The Global Interagency Security Forum (GISF) is a member-led NGO network working to strengthen security risk management across the humanitarian and development sectors. With over 140 member organisations, GISF provides resources, convening spaces, and expertise to help keep aid workers safe.
About the role
The Administration and Finance Officer plays a critical role in ensuring the smooth and efficient functioning of GISF’s operations. This role combines core administrative responsibilities with day-to-day financial support, including grant-related bookkeeping, staff timesheet coordination, and invoice tracking. Training will be provided on financial tasks, though some experience is welcome. This role would suit someone looking for flexibility across their week- a suitable working pattern can be negotiated with the successful candidate.
Key responsibilities
Administration & Operations
- Provide day-to-day operational support to the GISF Secretariat,
- Coordination with outsourced service providers (e.g. IT, legal, finance, audit).
- Maintain and update GISF’s policies systems to support efficient operations.
- Manage the GISF office space in London.
- General HR duties, including support to recruitment processes, leave-tracking and onboarding of new staff and consultants.
- Assist with travel bookings, venue arrangements, and logistics for meetings as well as GISF-led external events.
- Administrative support to the board of directors.
Finance
- Support day-to-day financial processes, including coordination of supplier payments and processing staff expense claims.
- Oversee basic bookkeeping functions, including coding of expenses to relevant grants and cost centres.
- Maintain financial records and assist in the preparation of financial reports for donors and management.
- Liaise with GISF’s external accountants or financial service provider to support timely and accurate reporting.
- Coordinate the collection and consolidation of monthly staff timesheets, ensuring correct allocation to grants/projects.
- Prepare and issue invoices; monitor payments and follow up with members as needed.
Person specifications
- Strong organisational skills, with the ability to manage logistics, competing priorities, and multiple deadlines.
- Demonstrated experience supporting administrative processes such as scheduling, travel booking, document management, and coordination with external service providers.
- High attention to detail, particularly in maintaining accurate financial and administrative records.
- Confidence working with budgets, invoices, expense tracking, and basic bookkeeping tasks (training can be provided).
- Highly proficient in Microsoft Office (especially Excel and Word) and comfortable learning new systems quickly.
- Experience using digital tools such as CRMs or accounting platforms (e.g., Salesforce, Xero) is desirable.
- Strong written and verbal communication skills, with the ability to prepare clear emails, documents, and reports.
- Ability to work independently, exercise sound judgement, and escalate issues appropriately.
- Professionalism, discretion, and the ability to handle sensitive or confidential information (e.g., HR records, board materials, donor-linked financial data).
- Strong interpersonal skills and a service-oriented approach when supporting colleagues, members, and partners.
- Ability to work accurately under pressure and maintain consistency in routine tasks such as timesheet consolidation and invoice tracking.
- A problem-solving mindset, with the ability to suggest and implement improvements to administrative or financial processes.
- Comfortable working in a hybrid or remote environment and managing workload with limited supervision.
What we offer
- 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
- Office shutdown between Christmas and New Year
- Employer Pension contributions
- A focus on professional development, including access to overseas events, workshops, and training
How to apply
Application is by submission of a CV and cover letter, contact details can be found in the attached document.
The cover letter should be no more than two pages, and explain why you are interested in this post with GISF and how your skills and experience make you a good fit.
Closing date: 16 January 2025 (applications reviewed on a rolling basis)
This post is UK-based. Candidates will need to show evidence of their eligibility to work in the UK. Further information will be provided when an offer of employment is made.
The Global Interagency Security Forum (GISF) is a member-led NGO forum that drives change through our global network of over 130 member organisations.
The client requests no contact from agencies or media sales.
Salary: £32,000 per annum WTE based on 37 hours
Hours: 37 hours per week
Location: Farnham, Surrey
Would you like to be part of an organisation that’s dedicated to caring for the local community?
We are seeking a proactive accountant with good IT skills to ensure our finance systems operate efficiently and effectively. This is a varied, hands-on role supporting the whole Finance Team, particularly during periods of peak activity, to ensure the department continues to run smoothly.
Key Responsibilities
- Act as system lead for Microsoft Business Central, our accounting system, and the other systems used by the Finance Team.
- Prepare month-end journals, balance sheet reconciliations and support year-end accounts and audit.
- Be responsible for restricted funds accounting and support Gift Aid processes.
- Provide cover for Sales, Purchase Ledger and Income Supervisors as required.
- Support Finance Assistants during high-volume income periods.
- Lead finance-related projects and deputise for the Head of Finance when needed.
About You
A successful Financial Systems and Accounts Supervisor will:
- Be MAAT or part-qualified ACA/ACCA/CIMA, with strong financial and management accounting experience.
- Be confident working with accounting systems (ideally Microsoft Business Central) and intermediate Excel skills.
- Have knowledge of Gift Aid and an understanding of charity finance and SORP (desirable).
- Be highly organised, collaborative and flexible, with excellent communication skills and a can-do attitude.
For a full list of essential requirements, please refer to the job description and person specification document.
This is an excellent opportunity for someone who enjoys variety, systems improvement and working closely with colleagues across an organisation with a strong service ethos.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Finance team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Leadership Development
- Skill Development and Training
- Project-Based Learning
- Professional Growth
- Upskilling
- Apprenticeships
- Coaching
- Diverse Training Courses
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Deb McQuillan, Head of Finance or Vanessa Evans, Finance Manager. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of applications: Thursday 15th January 2026.
Interviews to be held: Week commencing 19th January 2026.
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to a Standard Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
We’re seeking a passionate Video and Photo Content Producer to help us tell powerful stories that inspire and engage. In this dynamic role, you’ll capture, edit, and produce high-quality video and photography that showcases our mission and connects with audiences across digital platforms and within churches. Working within our Fundraising and Communications department and liaising closely with our Department for World Mission, you’ll craft compelling narratives that show the impact of our work around the world to UK supporters. You'll ensure we represent the dignity of the people we work with and tell their stories with accuracy and care.
If you’re creative, proactive, and organised this is your chance to make a real difference. You'll bring technical expertise in videography and photography and an ability to build relationships across teams and cultures. If creating content that matters excites you, we’d love to hear from you. The role will be hybrid, based in Didcot, with overseas travel expected.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Contract Type: Full-time, permanent, 35 hours per week
Location: Hybrid (2-3 days per week in the London office; the remainder working from home)
Reports to: Managing Director
Salary and Benefits: £45-60k depending on experience, plus discretionary annual bonus, 35 days leave per year (inclusive of bank holidays), a 6% employer pension contribution and the right to work from any location for up to 25 working days per year.
Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to progress into a “Head of” role and beyond.
Why join us?
Future Advocacy is a global agency, based in London, Brussels and Berlin, that puts cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future.
We are highly skilled at:
- Designing winning advocacy and strategic communications strategies
- Mobilising targeted and powerful campaigns for change
- Securing strategically important media coverage
- Digital and creative campaigns
- Research, analysis, policy development and writing
- Training in all aspects of strategy, government relations, campaigning, and media work
We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation.
Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party.
The Role
Future Advocacy is looking for a Senior Consultant in Strategic Communications and Advocacy. This is a unique opportunity to take a leading role on high-impact projects within a small, dynamic organisation that values creativity, collaboration, and personal growth. We’re looking for a versatile and talented professional, who is excited to lead and contribute to meaningful strategic communications and advocacy initiatives for our brilliant clients.
What we’re looking for
As a Senior Consultant, you will:
- Lead and contribute to client projects
- Design and implement strategic communications strategies
- Drive forward media relations:
- Spot news hooks and craft stories that land and secure media coverage
- Work on high-impact opinion pieces with our champions
- Secure broadcast opportunities for key spokespeople
- Develop and execute UK and global government relations strategies, and meet with decision-makers
- Help to maintain extremely high writing quality across the organisation including on social media
- Line-manage team members, supporting their growth, development, and impact while fostering a positive, collaborative, and empowering team environment
- Oversee our monitoring platform subscriptions and support colleagues who regularly use them
- Contribute to business development, including writing proposals and budgets for new projects
- Contribute to modelling and strengthening our culture
- Undertaking additional tasks as needed
Requirements
We would love to hear from you if you meet the criteria below:
- At least 5 - 10 years of proven success in strategic communications
- A flair for storytelling, with proven excellent media relations skills and connections with UK and/or international media
- A sharp political nose and strong political literacy, with an excellent grasp of key UK political actors, power dynamics and how narratives shift.
- Exceptional writing and verbal communication skills in English
- Ability to work both independently and collaboratively as part of a team, in a fast-paced environment, while also being a generous and collaborative team member
- Enthusiasm, flexibility, and ability to manage competing priorities
- Strong capability to represent the organisation to high-level individuals and clients
- Experience in line managing and nurturing team members
- Experience in effectively managing projects
- Undergraduate degree or equivalent
Nice to Have:
- Experience in designing and delivering government relations and advocacy strategies - including engaging with decision makers
- Experience working in international development
- Experience using media monitoring tools
- Proven experience in managing client relationships, acting as a trusted point of contact and ensuring work is delivered to a consistently high standard
- Experience in, and enthusiasm for, using AI tools ethically for advocacy, campaigns, communications, and research
Our Culture
Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:
- Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
- Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
- Supportive: We are open, responsive, positive and supportive to each other and to others.
Apply for this Job
Please apply below, with a CV and cover letter.
The deadline for applications is 11.59pm on 8 February.
Shortlisted candidates will be invited to complete a short online assessment, and if successful, first round interviews will be held (online) the week beginning 23rd February.
If we’re both excited to proceed, second interviews will be held in person, where we will ask you to complete a written task.
Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including people from Black, Asian and minority ethnic backgrounds.
We are happy to discuss flexible working and other adjustments on a case by case basis.
The client requests no contact from agencies or media sales.
Are you passionate about helping young people build brighter futures?
We’ve got a brilliant opportunity for you to join our team as an Impact and Evaluation Manager, at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where your insights will shape real change. As Impact and Evaluation Manager, you’ll:
- Lead research and evaluation projects that strengthen Young Enterprise’s evidence base and inform strategy
- Turn data into stories that amplify young people’s voices and drive impact
- Coordinate and align data across 15+ programmes, ensuring quality and consistency
- Stay ahead of trends in education and youth research, bringing fresh ideas and innovation
- Work collaboratively across teams and with external partners to share insights and champion best practice
This is a dynamic, insight-driven role with plenty of scope for creativity, independence, and collaboration.
You’ll love this job if you are…
- passionate about making a difference: Using evidence to unlock opportunities for young people
- a natural problem-solver: Finding creative ways to collect, interpret, and communicate data
- detail-focused and curious: Ensuring accuracy while exploring what the numbers really mean
- collaborative and proactive: Working across teams and engaging external networks to make big ideas happen
- a clear communicator: Turning complex findings into compelling stories that inspire action
Key Responsibilities
- Lead and manage research and insight projects, including quick-turnaround polls and primary/secondary research to strengthen Young Enterprise’s evidence base.
- Coordinate and align data across multiple programmes, supporting colleagues to improve data collection, consistency, quality assurance and reporting.
- Monitor, clean and validate data, ensuring high standards of data quality and completeness.
- Apply creative and innovative approaches to data collection, analysis and visual storytelling, ensuring young people’s voices are represented authentically.
- Stay up to date with external research and sector trends, particularly in education and youth research, building strong peer networks.
- Synthesize and communicate insights clearly through briefings, presentations and the organisation’s Evidence Hub to meet diverse internal needs.
- Support external reporting and dissemination, ensuring funder monitoring and evaluation requirements are met and impact is shared effectively.
- Act as a day-to-day research and insights contact, collaborating across teams and contributing to cross-organisational initiatives.
A few practical things
· This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month
Keeping Young People Safe
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
How to Apply
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 18 January 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held in person at our London Office and shortlisted candidates will be invited to be interviewed either on 26 or 27 January 2026. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Family Support Worker
Up to 12 months Maternity Cover
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Care Team - Swindon and Wiltshire areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours), to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This post will cover the South West of England, with this position focusing on Swindon and Wiltshire area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and complete an application form.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Worker - Greater Manchester
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton, Chelmsford
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker, on a full time basis (35 hours per week) to deliver a high-quality family support service as part of our Essex Care Team.
Reporting to the Family Support Manager of the Essex Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This role covers Essex and surrounding areas, including Romford, Ilford, Harlow, Loughton & Chelmsford.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
· We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website via the link and apply online.
Interview Date to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Essex Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Family Support Worker
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.
Interview dates: Interview Dates to be confirmed.
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Digital Marketing & Content Manager, Iswe Foundation
Location: Remote (UK-adjusted hours with some flexibility)
Contract type: 12 months, with the intention to make permanent
Salary: £35,000 – £45,000
Working pattern: Full time
Benefits include: 35 days annual leave plus UK bank holidays; 14 days medical leave; 3% employer pension contribution; open to part time & flexible working
Closing date: 18 January 2026, 23:30
About the role
Iswe is a not-for-profit social impact foundation dedicated to putting people at the heart of social and political decision-making. We design and scale democratic innovations that enable communities to shape the decisions affecting their lives.
We are looking for a skilled, proactive and versatile Digital Marketing & Content Manager to deliver high-quality digital communications across Iswe’s channels and those of our flagship initiatives, the Global Citizens’ Assembly and Assemblis.
You’ll join a fast-paced, globally connected team working to reshape political systems so they are fit for purpose, guided by the belief that the global crises we face stem from a deeper crisis of governance.
If you want your digital skills to help shift narratives, inspire action and grow a global movement, this role offers rare scope, challenge and purpose.
This is an excellent opportunity for someone ready to step up in their career and help shape the voice, reach and impact of a rapidly growing organisation.
Job purpose
The Digital Marketing & Content Manager will lead on creating and delivering high-quality digital communications across Iswe and the Global Citizens’ Assembly. You will turn strategy into compelling, accessible content; design and deliver digital campaigns; and steward audiences across multiple platforms. You will work closely with teams and partners across regions, using insight and analytics to enhance reach, visibility and engagement.
This is a hands-on, delivery-focused role, ideal for someone energised by fast-moving environments, global collaboration, and mission-driven work. It will suit someone comfortable taking ownership in an environment where processes and priorities are still being shaped, and where proactive leadership (including strong prioritisation) is essential.
Key responsibilities
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Strategic contribution & prioritisation
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Contribute actively to the development and refinement of Iswe’s digital communications strategy, bringing insight from audiences, analytics and the wider context.
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Exercise judgement about what content, channels and campaigns will have the greatest impact at different moments, particularly during high-profile events.
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Translate broad organisational priorities into clear, focused digital communications plans, even where direction is initially high-level or evolving.
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Content creation & production
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Draft, edit and publish clear, engaging content for websites, newsletters, social channels, campaigns and events.
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Produce and edit multimedia content including short-form videos, interviews, animations and motion graphics.
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Oversee the rapid turnaround of video packages and social media assets during key event moments
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Work with regional partners and teams to document and share community and assembly participant stories in respectful, accurate and culturally appropriate ways.
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Write accessible copy that brings data insights, participant experiences and research findings to life.
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Commission and manage external creatives (videographers, illustrators, editors, writers, translators) where needed.
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Create accurate, accessible technical and scientific content that supports public learning and participation, coordinating with internal teams and partner contributors, fact-checking and commissioning as needed.
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Maintain and develop visual templates, content wrappers, slide decks and brand-aligned styles.
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Digital marketing & campaign delivery
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Lead digital campaigns to grow awareness, participation and engagement with Iswe, the Global Citizens’ Assembly and Assemblis (Iswe’s participation platform).
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Manage the end-to-end planning and delivery of content across channels, ensuring the right stories, assets and updates are published at the right moments.
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Maintain and update content across Iswe dot org, globalassemblies dot org and assemblis dot org through CMS, including Craft and Squarespace.
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Ensure all content is accurate, inclusive, and aligned with brand guidelines and accessibility best practice
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Develop and optimise user journeys, onboarding flows and email automations based on audience insight.
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Use analytics (e.g., Matomo, Google Analytics, email platform analytics) to track performance and guide improvements across websites, social channels and email platforms.
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Support SEO and discoverability by maintaining clear metadata, structured content, and optimised landing pages.
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Implement light A/B testing for messaging, templates or calls to action.
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Support tagging, segmentation and list management within email and CRM tools.
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Support internal reporting by highlighting patterns, opportunities and areas for improvement.
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Translation & global accessibility
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Work with the Communications Director, internal teams and regional partners to shape global communication needs
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Coordinate translation workflows across multiple languages (commissioning providers or working through Iswe’s global partners) to ensure quality and consistency.
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Manage transcription workflows, proofing processes and materials from contributors across regions.
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Collaboration & organisational knowledge
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Work closely with Communications, Fundraising and Programme teams to align messaging and surface stories.
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Contribute to the development of a knowledge library, ensuring materials are organised, current and ready for sharing.
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Help maintain up-to-date versions of framing documents and training resources.
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Support a positive, inclusive and collaborative team culture
Person specification
We know that teams reflecting the diversity of society are more creative, innovative and effective. We welcome people of all backgrounds, identities and experiences, and we are committed to being a place where everyone feels they belong.
We particularly encourage applications from people who are disabled, from Black, Asian and other minority ethnic backgrounds, from lower or disadvantaged socioeconomic backgrounds, or who identify as LGBTQIA+.
Essential experience
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4–6 years’ experience in digital marketing, content production or digital communications.
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Demonstrated ability to produce multi-format creative content (video, graphics, social content).
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Experience with CMS platforms (Craft, Squarespace, WordPress or similar).
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Management of automated email journeys to support audience stewardship
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Strong organisational skills and ability to manage multiple content streams.
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Ability to understand and adapt technical or policy-related content clearly for different audiences and contexts.
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Familiarity with creative tools such as Canva, Adobe Suite, Figma and video-editing software (or equivalent tools).
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Clear and effective written communication in British English.
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Ability to build and maintain positive partner relationships.
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Analytical skills and experience using digital insights to guide decisions.
Desirable experience
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Experience in deliberative democracy, civic participation, systems change or climate-related work.
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Experience managing translation workflows or multilingual content.
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Experience collaborating with community-based content contributors across regions.
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Knowledge of data storytelling or simple data visualisation.
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Understanding of accessibility standards for digital content.
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Experience reaching and engaging with users who do not use email - for instance via WhatsApp and other social media
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Experience using AI-enabled tools for content production or analytics
Personal attributes
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Creative, curious and proactive, with a desire to learn and experiment.
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Adaptable and organised; able to thrive in a fast-paced, startup-style environment.
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Values-driven and committed to inclusive, globally rooted ways of working.
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Collaborative and respectful, able to communicate clearly with diverse colleagues and partners.
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Skilled at making complex information understandable and engaging.
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Willing to work out of hours during key campaign moments such as COP
#Digital Marketing #Marketing #Muti-media Marketing #Digitial Marketing Strategy #Content Strategy
The client requests no contact from agencies or media sales.
We are looking for a Quality and Service Improvement Officer on a part-time basis to fulfil a job-share.
In this important role, you will manage the quality review process by providing expert advice and guidance and support the delivery of the caller feedback service.
You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
Contract
- £16,500 - £17,500 per annum plus benefits (£33,000 - £35,000 FTE)
- Part time (17.5 hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Provide expert guidance to staff and volunteers in relation to quality reviews
- Manage the planning and administration of the quality review process
- Maintain and update quality review resources
- Champion quality improvement and development
- Coordinate the caller feedback process
- Engage with callers to gather feedback
- Communicate with branches and hubs to resolve complaints
What you’ll bring
- Proven experience of quality assurance or quality management
- Experience of engaging with service users to gather feedback, including vulnerable individuals
- Understanding of performance data and reporting methods
- Ability to manage difficult conversations with sensitivity
- Strong organisational skills with the ability to manage tasks and projects concurrently
- Good practical knowledge of data protection legislation
Full Job Description and Person Specification available below
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Do you enjoy building meaningful connections and supporting people to achieve their goals?
We have a fantastic opportunity for a Community Relationship Fundraiser to join our Fundraising Team at the Motor Neurone Disease (MND) Association. You will be helping people to raise money which will go towards our vital work supporting the MND community. You will ensure our supporters feel valued while helping to maximise income for the Association. A home-based role which supports our north region including Lancashire, Greater Manchester, Yorkshire, County Durham, Tyne and Wear, Cumbria and Northumberland. The Community Relationship Fundraiser will play a vital role in building strong relationships and delivering excellent supporter care.
Key Responsibilities:
- Remotely steward fundraisers in your area, working with internal teams to provide the best experience.
- Deliver excellent supporter care, ensuring fundraisers feel engaged and motivated.
- Collaborate with the wider community team to ensure consistent processes and accurate records.
- Ensure funds raised are received correctly and within agreed timescales.
- Make sure all fundraising activities comply with law, best practice, and internal policies.
About You:
- Experience in fundraising, sales, or account management.
- Experience coaching and motivating people to achieve goals.
- Experience of working to income targets.
- Excellent communication skills across phone, email, and face-to-face.
- Respectful of diverse backgrounds and committed to inclusivity.
- Able to build and maintain positive relationships.
- Good time management skills with the ability to prioritise and multitask.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
As a Community Relationship Fundraiser, you will help ensure supporters feel valued and inspired, while contributing to the long-term success of the Association. If you are ready to take on this rewarding role, we would love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Sheffield ME & Fibromyalgia Group is a small charity providing information and support to people affected by Myalgic Encephalomyelitis (ME) / Chronic Fatigue Syndrome (CFS), fibromyalgia and long Covid in South Yorkshire and North Derbyshire. We are a member-led charity that offers a range of support and services including peer support, drop ins, activities and events, benefits and social care advocacy and more; you can find more about what we do on our website.
About the role
We are looking for a Welfare Benefits Adviser to work alongside the Senior Benefits Adviser, providing welfare benefits advice to people affected by ME/CFS, fibromyalgia and long Covid; this includes those living with these illnesses, carers and their families.
We endeavour to improve people’s financial situation more widely, especially due to the cost of living crisis, so you will be offered the opportunity to create resources and host drop-in sessions for members.
Main duties and responsibilities
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Provide a full welfare benefits casework service for people affected by ME, fibromyalgia and long Covid, including disability benefits and other sources of financial support, such as grants. This will cover benefits check, first claims, mandatory reconsiderations and appeals; supporting clients to understand their options and making informed choices.
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Act for the client where necessary; drafting letters, obtaining medical evidence and researching case law as appropriate.
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Maintain detailed case records for the purpose of continuity of casework, and information retrieval, using the IT software provided.
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Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available. (DWP, NHS, local authorities, other charities)
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Form effective working relationships with outreach agencies and other relevant stakeholders to ensure that good service is being provided and awareness of the illnesses is raised.
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Refer clients to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service, including debt and employment.
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Support the promotion and marketing of the advice services of Sheffield ME & Fibromyalgia Group
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Collect feedback from members for service improvement and for our funders
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Contribute to team meetings, reflective practice sessions and work with colleagues to ensure members access support from across our offering (befriending, activities, support groups)
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Any other duties within the scope of the post as deemed appropriate
We're looking for a kind, empathetic and resilient Support Worker to join our Young People Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Campbell Rd Young Peoples service provides support and housing for 37 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of around 7-10 young people. You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Desirable
- Experience working with young people
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website