Learning and development manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role:
The HR Administrator will provide high-quality administrative and coordination support across all areas of HR, People, and Culture. They will focus on maintaining organised systems, supporting smooth HR processes, and ensuring accuracy in data entry.
This role is ideal for someone with excellent organisational skills, a strong eye for detail, and a passion for developing a career in HR. Proficiency with Microsoft Office tools and a willingness to learn are essential.
Key stakeholders: Back Up staff, volunteers, trustees and (external stakeholder such as suppliers).
RESPONSIBILITIES:
Administration, Data Management, Payroll
- Maintain accurate and up-to-date HR records (physical and digital filing).
- Support with data entry and database management (e.g., HR systems, payroll spreadsheets, e-learning platforms).
- Ensure employee documents are filed correctly and confidentially.
- Prepare standard HR letters and documents (e.g., contracts, change letters).
- HR and recruitment inbox management.
- Support the payroll data management, processing and administration
Scheduling and Coordination
- Organise and schedule meetings, interviews, and training sessions.
- Support the onboarding process by preparing induction schedules and coordinating welcome activities.
- Track probation review, appraisal, and training timelines.
Workflows and Systems Support
- Support with documenting and maintaining HR process and improving workflows.
- Help identify opportunities to streamline and improve HR administrative processes.
- Support the ongoing management of our e-learning platform and internal communication tools.
- Basic HR reporting
General HR Support
- Support recruitment administration (posting jobs, arranging interviews, collecting candidate documents).
- Help coordinate wellbeing and employee engagement initiatives (e.g., surveys, activities).
- Support with preparation for audits or compliance checks (e.g., right-to-work, DBS, disability confident).
- Support the administration of performance management and appraisal processes.
- Help coordinate elements of reward and benefits administration.
- HR support to working groups like Wellbeing or Inclusion committees.
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

About the role:
This is a hands-on, people-facing role for someone who takes pride in creating spaces that really work. As our Facilities Manager, you’ll be the driving force behind safe, welcoming and well-run workplaces that allow our teams to focus on what matters most - supporting people out of homelessness. From the moment someone walks through the door of one of our offices, your work will be felt. If you’re someone who spots what needs fixing, improves things before they become problems, and enjoys being right at the heart of an organisation, this role is for you.
Based full-time at our Head Office in King’s Cross, you’ll be visible, present and involved - working on site five days a week and travelling across London to our other offices and services. No two days will look the same. One day you might be problem-solving with a manager, walking a site, or supporting a health and safety issue; the next you could be leading a refurbishment, improving how a space is used, or making sure contractors are delivering what they promised. You’ll manage a small facilities team, oversee reception services, and work closely with colleagues across Single Homeless Project (SHP) to make sure our buildings actively support the work happening inside them.
This is a role for someone who likes ownership and momentum. You’ll need to be practical, organised and confident making decisions - but also warm, approachable and collaborative. If you’re excited by the idea of being a visible leader, enjoy balancing detail with big-picture thinking, and want your work to directly enable frontline services across London, we’d love you to bring your energy, ideas and grit to SHP.
About you:
- You have hands-on facilities management experience and know how to keep buildings safe, functional and fit for purpose.
- You’re confident handling a wide range of property and technical issues, and know when to fix, escalate or bring in the right expertise.
- You hold a relevant Health & Safety qualification and are comfortable leading on compliance in busy office environments.
- You’ve procured and managed facilities contracts before and are confident holding suppliers and contractors to account.
- You’re a strong, people-focused communicator with experience managing staff and delivering a reliable, high-quality service to colleagues.
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Wednesday 4th and Thursday 5th February Online via Microsoft Teams
There will be a second stage in person at our head office in Kings Cross for progressed candidates.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
org.
Job Description
As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full
responsibility for our Centre in Cambridge Science Park and our secondary site, currently in
Wisbech.
An essential part of your role is to drive CSC’s direct revenue streams connected to the Centre.
You will lead your team in generating public and school bookings, and in overseeing community
audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and
welcoming experience. You will also take a proactive approach to increasing visitor numbers,
expanding CSC’s membership base, and researching and developing new revenue-generating
initiatives that strengthen our long-term sustainability.
Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to
life our annual delivery calendar of science themes, which is strategically curated to attract and
engage our audiences while supporting the delivery of our Programmes. You will oversee an
annual budget covering the shop and site facilities.
You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and
maintain products and content in line with CSC’s core Programmes and commitments, ensuring
impactful experiences for all audiences. In collaboration with the Marketing and Communications
Manager, you will plan and execute advertising campaigns targeting both the public and schools.
You will also coordinate with the Corporate Partnerships Manager to develop opportunities for
corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are
effectively tracked and delivered.
Beyond operations, you will champion excellence in STEM engagement, providing both positive
and constructive feedback to the Engagement and Logistics Lead to ensure CSC’s offerings
remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it
remains dynamic, inspiring, and accessible to all.
Key Responsibilities
● Create a welcoming and engaging environment for all visitors to our centres.
● Support and line-manage the Delivery and Sales Administrator and the Finance and
Operational Support Manager.
● Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance
with requirements at both centres. Implement corrective actions where needed, and
oversee training and incident management to maintain a safe and well-managed
environment.
● Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools,
Parties, and STEMtots (under-fives), track progress, report findings, and take corrective
action as needed.
● Develop and implement strategies to increase visitor numbers and drive membership
growth.
● Research, plan, and execute new revenue projects to diversify CSC’s income streams.
● Oversee asset records, maintenance priorities, budgets, contractors, and expenditures
across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of
third-party exhibits and content.
● Deliver an annual plan for exhibition-floor themes, events, and site management,
coordinating with the Outreach and Innovation Manager and the Engagement and Logistics
Lead to align activities with multi-year programmes, partner commitments, and internal
schedules such as training and exhibit maintenance.
● Establish a multi-layered feedback system to collect, analyse, and act on visitor insights,
continuously enhancing our offering.
● Oversee CSC’s volunteering and work experience programme, ensuring recruitment,
induction, and ongoing support are delivered to a high standard.
● Work with the Director of Business Development to identify and address barriers for
schools, supporting bursary applications and additional funding opportunities.
● In coordination with your team, ensure the shop is stocked with appropriate products to
maximise sales, support at-home engagement with STEM after a family visit and promote a
message of sustainability.
● Increase school bookings through strategic planning, aligning with schools’ annual planning
cycles, targeted outreach, and the effective delivery of engagement programmes.
● Work with the Marketing & Communications Manager to plan and deliver advertising for
exhibitions, events, and school engagement, ensuring effective promotion of activities at
both the Cambridge and Wisbech centres.
● Manage the budget and oversee all contractors and expenditures related to the Cambridge
site and Wisbech.
● Provide financial support, working closely with the Director of Operations and Engagement
to ensure CSC’s operational sustainability.
Essential Criteria
Experience managing a visitor attraction, including responsibility for income targets and
cost control.
● A creative and engaging mindset, with a proven ability to work with a team to create
intriguing and popular spaces.
● A thorough and operational approach to planning, risk management, and the continuous
improvement of processes.
● Demonstrated success in increasing visitor numbers and driving membership growth
through strategic planning and effective execution.
● Experience in researching, planning, and delivering new revenue-generating projects.
● A strong track record of increasing school bookings through targeted outreach and strategic
programme design.
● Comprehensive knowledge of health and safety management, including experience in
leading compliance activity and training across multiple sites.
● Strong financial acumen, with the ability to support budgeting, forecasting, and operational
financial oversight
● Excellent verbal and written communication and presentation skills.
● A strong drive to deliver timely, high-quality outcomes in everything you do.
● Proven ability to adapt quickly and effectively to changing priorities.
● A commitment to equity, diversity, and inclusion.
● A collaborative work ethic, enabling you to work effectively with colleagues and partners
across a wide range of projects.
● Competent and confident in using standard computer applications.
● Achieve a satisfactory enhanced DBS check
● Full clean driving license
● Confident in using IT platforms, databases, and digital communication tools.
Desirable Criteria
● A passion for staying up to date with worldwide developments in science, technology,
engineering, and maths.
● Experience in using spaces to support learning or community development.
● Knowledge of sustainability practices in operations and visitor engagement.
● Project management qualifications or equivalent experience.
● Experience with CRM systems and membership platforms
● Experience in science communication or in working with families, adults, and children.
● Strong customer service skills and experience.
● Level 3 or equivalent qualification in a STEM subject.
Working Conditions
The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge
Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required.
One working weekend per month will also be required.
The Senior Project Officer sits with the Chief Executives Office supporting the Project & Programme Manager and is responsible for championing project management best practice across the wider organisation via training, consultations, and effective stakeholder management. The post holder is also responsible for scoping, planning, and delivering small-to-medium cross-organisational change projects that bring us closer to achieving our 10-year organisational strategy, ARUK: Towards a Cure.
Key Responsibilities:
Championing Project Management Best Practice
- Act as an advisor, mentor, and source of central project management expertise for colleagues across the charity; offering tailored project management consultations which empower colleagues to deliver their own initiatives effectively.
- Collaborate with the Project & Programme Manager to enhance and deliver ARUK’s flagship internal project management training, the ARUK Project Management Masterclass, promoting best practice and continuous improvement.
· Take ownership for maintenance and development of the Projects team intranet pages and resources, ensuring they remain relevant and accessible to colleagues across the organisation.
- Support the Project & Programme Manager with the development of a suite of project management resources to further embed project management best practice across the organisation
Project Management
· Deliver small-to-medium cross-organisational change projects, as determined by the yearly Operational Planning process, working with project teams to develop flexible, adaptable project plans. This might include but is not limited to the implementation of new third-party systems and tools, regulatory and compliance projects, new fundraising campaigns, and digital transformation projects.
· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context, drive and monitor project progress against timelines, and ensure stakeholders are updated at key checkpoints.
· Demonstrate accountability by escalating project risks via appropriate channels as required.
· Proactively build and maintain strong relationships with project teams, internal stakeholders, and external partners to foster collaboration and drive successful outcomes.
· Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into business-as-usual practices.
· Provide coordination support on larger programmes of work, as and when required.
What we are looking for:
· Experience managing cross-team projects, including developing project plans, allocating tasks, and managing risks, decisions, and changes.
· Sound knowledge of project management methodologies (Waterfall, Agile).
· Demonstrable ability to work with, influence, and advise a variety of internal and external stakeholders at all levels.
· Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar.
· Project Management qualification (e.g. PRINCE2, APM), or evidence of equivalent project management learning or experience.
· Excellent communication and people management skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels.
· Strong team player who can work both independently and collaboratively with internal and external stakeholders.
· Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise work in accordance with the organisation’s needs.
· Excellent listening skills, demonstrating flexibility, curiosity, and an ability to learn.
· Strong team player who can work both independently and collaboratively with internal stakeholders at all levels of the organisation.
· Demonstrates good negotiation and influencing skills.
· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.
· A good blend of strategic and analytical thinking; with an ability to see the bigger picture and make appropriate recommendations.
· Ability to absorb and process new information quickly.
· Strong ethical standards and a high level of personal integrity and empathy.
· Excellent IT skills in PowerPoint, Word and Excel.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is responsible for managing and developing the Charity’s portfolio of corporate partnerships. This includes researching potential new corporate supporters, prospecting, engaging and stewarding to secure significant gifts, and growing the long-term potential of this portfolio. The successful candidate will be expected to work closely with the Head of Philanthropy and RDA Senior Leadership team, to build and develop compelling cases for support to help fund our much-needed work.
The successful candidate will utilise their relationship building expertise to identify, engage and maintain sustainable corporate relationships. Building relationships with a wide range of audiences is key, as is inspiring them to support core activities and projects across the RDA UK network.
We are looking for a dynamic, and ambitious fundraiser for this role, who is able to demonstrate enthusiasm for the projects and services we are seeking funds to support.
Key Responsibilities
- Meet or exceed the corporate income/expenditure budgets in line with agreed KPI’s
- Manage existing corporate relationships with a view to deepen engagement and develop levels of support.
- Develop and implement an effective process and programme to identify and secure the support of new businesses donors.
- To lead on high level stewardship and engagement with committed partnerships
- Work collaboratively to ensure relationships are maximised, using innovative tactics to keep partner employees of all levels engaged.
- To foster loyalty and continued commitment to RDA, which will be measured by KPI’s focussed on longevity and depth of partnership.
- To work collaboratively with the RDA Senior Leadership team to identify new business opportunities to pitch, present and acquire new partnerships.
- Proactive management of partnerships, including regular touch points to ensure fundraising targets are met or exceeded and active plans are in place.
- Create cultivation and engagement plans for the corporate partners senior leadership
- Working with the Head of Philanthropy, utilise existing mechanisms and develop new products to create a best practice supporter experience e.g. Ambassador programs, networking events, bespoke events (treks, quizzes, adrenaline events)
- Develop and grow strategies and programmes for relationship building and stewardship of existing corporate supporters.
- Create and deliver compelling proposals and pitches to prospective new corporate supporters.
RDA is committed to creating a workplace where everyone belongs. We welcome applications from talented candidates of all backgrounds, abilities, and experiences, and celebrate the diversity that makes our team stronger.
At RDA, we harness the power of horses to enrich lives, supporting disabled people through innovative programmes that promote health


The client requests no contact from agencies or media sales.
Education and Professional Development Administrator
£31,531 pa pro rata plus excellent benefits
London WC1 and home-based/hybrid with expectation to work at London office 40% of the time
35 hours per week, full-time
9-month Fixed Term Contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised and proactive Education and Professional Development Administrator to provide essential administrative support for the development, delivery and evaluation of educational and professional development resources for paediatricians and healthcare professionals.
Reporting to the Education and Professional Development Co-ordinator, you will play a key role in ensuring the smooth running of our education services. From handling enquiries and coordinating meetings to supporting online and face-to-face courses, your work will help deliver high-quality learning experiences that make a real difference to child health.
Key responsibilities include:
- Providing administrative support for Education and Professional Development (EPD) services, including managing feedback processes, updating contact databases, compiling usage reports and maintaining filing systems.
- Administering online learning systems, such as ePortfolio, learning management systems and website content management systems.
- Processing financial transactions for EPD activities, including purchase orders, invoices, card payments and expense claims; obtaining quotes from suppliers.
- Drafting documents using agreed templates, such as evaluation reports, minutes, eLearning reviews and course pages.
- Booking resources and facilities, including meeting rooms, catering, accommodation, travel and equipment; ensuring effective diary management.
- Handling phone and email enquiries and directing queries to the appropriate team member.
- Coordinating and servicing meetings, including preparing agendas, taking minutes and distributing documentation.
- Supporting the delivery of learning events, including virtual courses/webinars and face-to-face sessions.
Essential skills and experience:
- Proven administrative experience, ideally in an education or training environment.
- Excellent communication skills, both written and verbal.
- Strong organisational skills with the ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and confidence using online systems.
- Ability to work independently and as part of a team, liaising with internal and external stakeholders.
- Attention to detail and commitment to delivering high-quality work.
Desirable:
- Experience supporting educational events or courses, including virtual delivery platforms.
- Familiarity with learning management systems and ePortfolio platforms.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 25 January 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - hybrid working
Salary: £ 46,800 gross per annum (London)
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Help us shape the digital future of a global education charity.
Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.
As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.
You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Enhance sick pay
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026
Interview and/or assessment dates:
- First round interviews on Thursday 29 & Friday 30 January (remote)
- Second round interviews on Thursday 5 & Friday 6 February (remote or in person)
For further information on this opportunity, please contact us to connect you with the recruiting manager.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Job Title: National Safeguarding Operations Manager
Salary: £63,000 per annum(Band H, Level 3, Inclusive of Outer London Weighting & Market Supplement)
Location: Gilwell Park, Chingford, London (with hybrid working) 1 day present in office per week; that includes in-person Team Meetings/Trainings
Contract Type: Permanent
Working Hours: 35 per week
About The Role:
We’re looking for an experienced National Safeguarding Operations Manager to lead the day-to-day safeguarding and vetting operations across Scouting in the UK. This is a senior, influential role where you’ll shape practice, guide complex decision-making, and ensure the highest safeguarding standards are embedded across the Movement.
As the National Safeguarding Operations Manager, you will (Key Responsibilities):
-
Lead the operational delivery of safeguarding and vetting across The Scouts
-
Provide expert oversight, supervision and direction on complex and high-risk cases
-
Develop and support managers and team members through coaching, training and reflective practice
-
Shape and contribute to national safeguarding policies and procedures, ensuring legal and best-practice compliance
-
Represent The Scouts at multi-agency, statutory and court proceedings when required
-
Use data, insight and trend analysis to drive continuous improvement in safeguarding practice
-
Ensure 24/7 professional safeguarding advice is available to volunteers through on-call arrangements
-
Build strong, collaborative relationships with statutory bodies, government and sector partners
What you’ll bring as our National Safeguarding Operations Manager:
-
Significant experience managing a safeguarding function
-
Strong case management and supervision expertise
You are:
-
Personable, approachable and highly professional
-
Discreet, ethical and trusted with sensitive information
-
Flexible, open-minded and solutions-focused
-
Committed to delivering a high-quality, people-centred service
-
Experience using data and analysis to improve safeguarding practice
-
Confidence working with and supporting volunteers
-
Excellent communication, leadership and interpersonal skills
-
The ability to make risk-based decisions and remain calm under pressure
Benefits include:
-
28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
-
Flexible working hours
-
Double-matched pension up to 10% of gross salary
-
Generous family leave and support as a family-friendly employer
-
Access to our Learning & Development hub for ongoing training
-
Recognition as Charity of the Year (Charity Times Awards 2022)
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Friday, 30th January 2026
Interviews will be held in person at Gilwell Park, Chingford, on Thursday, 19th February 2026.
Strictly no agencies!
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to use your partnership-building skills to make a difference in the lives of learning disabled and autistic young people?
Are you an experienced fundraiser looking for an opportunity to help shape new business opportunities?
This is a new role in the organisation to help us meet the growing need for a safe space for learning disabled and autistic young people to thrive in. You will play an important role in shaping our new business offer and work closely with the Fundraising and Communications Manager to grow our corporate income, partnerships, and major donor income streams.
Key responsibilities:
-
Contribute to and help deliver our new business strategy in line with our organisational priorities
-
Actively pursue and create new opportunities for Caxton’s fundraising
-
Develop a new business pipeline by researching and building relationships with companies whose values align with our work
-
Design and deliver tailored cultivation journeys to convert prospects into high-value partners
-
Prepare clear proposals, pitch decks and budgets to support partnership development
-
Work closely with the Fundraising and Communications team to create materials and pitches for potential and existing partners
-
Maintain accurate records of all partnership activity on our database to support good stewardship, forecasting and reporting
General requirements:
-
To amplify the voices of learning disabled and autistic young people
-
To ensure that no young person suffers discrimination in access to provision as a result of their gender, ethnic identity, sexuality, disability and/or social background.
-
To work within and according to Caxton Youth Organisation’s policies and procedures.
-
To work in a supportive manner with the staff team, volunteers, and trainees.
-
To undertake training relevant to the post, as identified through supervision.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.
Person Specification
Essential
-
Experience of moving fundraising relationships through a pipeline from identification to active supporters.
-
Significant and demonstrable experience of building five figure partnerships.
-
Good, demonstrable knowledge of commercial sector and how to access decision makers.
-
Working to KPI’s and annual targets
-
Understanding and experience of brand and strategic charitable partnerships and/or Charity of the Year style partnerships
-
Demonstrable experience of supporter relationship management to aid retention, maximise income and secure repeat support
-
Strong organizational skills and attention to detail
-
Excellent written and verbal communication skills
-
A proactive, can-do attitude and willingness to learn
Desirable
-
An understanding of challenges faced by learning disabled and autistic young people
Personal Attributes and Other Requirements
-
Strong sense of collaborative work, excellent communication and interpersonal skills.
-
Highly motivated, curious and thoughtful
-
Self-starter, able to use own initiative to show insight and manage competing deadlines.
-
Is dependable and professional.
Caxton Youth Organisation:
Caxton Youth Organisation is the only specialist youth club of its kind for learning disabled and autistic young people in Westminster aged 11 to 25. There is nowhere quite like Caxton Youth Club; that’s what the young people we work with and their families tell us, and we passionately believe it too.
Caxton has been around for 77 years, quite something for a small but mighty charity, and our longevity says so much about the importance of the services we provide to ensure young people with disabilities in Westminster are able to advance in their personal development, develop a sense of belonging in our community, and lead independent and fulfilling lives.
The majority of our work is delivered at our dedicated youth club in South Westminster. Our youth work team focus on young people’s social and emotional wellbeing, independence, employability, creating community and opportunities, social action and health & getting active. All these topics are explored during weekly youth club sessions which take place in the evenings, and young people are supported to attend thanks to our very own Caxton minibus which collects and drops participants home across the borough. During school holidays we run trips, including residential trips, giving our members the opportunity to experience life outside London, and parents and caregivers some much needed respite.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post.
Application Process:
Please submit your CV and cover letter outlining your suitability for the role through Charity Jobs before the closing date. We will be doing rolling interviews as we receive applications.
We will host first-stage interviews the week of the 26th of January.
Applicants must have the legal right to work in the UK. You will also be required to work from our London office/clubrooms at a minimum of once a fortnight, preferably once a week, as part of our hybrid arrangements
Please attach a cover letter outlining your experience in relation to the person spcifications for the role.
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.
The Membership Engagement & Communications Manager will lead on the planning and delivery of integrated member engagement strategies, events, communications and partnerships that enhance brand visibility, support our five-year business plan and strengthen stakeholder relationships.
You will also support overall Member engagement activities, maintaining voter contact and data accuracy on our CRM system.
This role will require creativity, organisation, stakeholder engagement and a strong ability to deliver results across predominantly B2B environments, whilst working as part of a small but supportive Marketing and Communications team to champion The Fitzrovia Partnership brand.
Collaboration across departments and consistent communication are critical for success.
Key Duties and Responsibilities
Member Engagement
· Build strong, visible relationships with members across all BID areas.
· Deliver regular contact and visibility of The Fitzrovia Partnership’s services, events, and opportunities.
· Escalate business-specific needs to support strategic engagement planning.
· Maintain accurate CRM records, supporting partnership, ballot, and KPI tracking.
· Attend and represent The Fitzrovia Partnership at member events and forums.
· Support planning and execution of engagement events and campaigns.
· Contribute data and updates to support internal reporting.
· Assist in delivery of all Member engagement, with a focus on targeted communications and events.
Communications
· Lead and manage all Member communications, including newsletters and special project communications
· Maintain accurate and up-to-date membership materials for use in member communications.
· Act as brand guardian for all corporate content and visual identity.
· Prepare and deliver executive communications on behalf of senior leaders as needed.
· Regularly and proactively engage with members and external partners to source content, opinions and for external communications.
Event Planning, Delivery and Reporting
· Lead the planning, delivery, promotion and evaluation of Member events.
· Oversee the annual events calendar across the company, website and event listings, ensuring they are in line with company objectives.
· Manage supplier and venue relationships, ensuring events are delivered on time and within budget.
· Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.
· Champion quality and branding standards across events.
· Lead on promotion of events and attendee engagement strategies
· Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.
· Lead the reporting on events, evaluating effectiveness against event objectives and company mission.
Team Support and Collaboration
· Work cross-functionally to integrate member engagement activities into broader initiatives.
· Share business and member insights to refine engagement strategies and inform cross-team coordination.
· Provide data to support performance reporting.
Person Specification
Essential
· A motivated and enthusiastic self-starter
· At least 3 years’ experience in member engagement, stakeholder engagement or account management.
· Excellent copywriting skills along with an aptitude for proof reading
· Strong communicator with a professional and approachable manner, confident for face to face and remote interactions.
· Organised and detail-focused; adept at managing multiple priorities.
· Proactive and flexible; able to work independently and as a team contributor.
· Responsible and accountable; takes accountability for own workload and timely deliverables of work.
· Proficient in CRM or database systems for data management.
· Strong interpersonal and collaborative working skills.
Desirable
· Analytical and comfortable looking to identify trends in data, with support.
· Understanding of Member organisations, Member engagement and renewal cycles.
· Experience in business-facing roles.
How to apply
To apply for this role, please send a maximum 2-page cover letter and your CV.
Shortlisted candidates will be invited to interview the w/c Monday 9 February 2026.
The client requests no contact from agencies or media sales.
About Social Investment Business:
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what it is like to work with us and our generous benefits please visit our website.
About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.
Key responsibilities
1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.
2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.
3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.
4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.
5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.
6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.
7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.
8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.
9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.
10. Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.
11. Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.
12. Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.
13. Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.
14. Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.
15. To work in line with the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
18. To support and contribute to the implementation and delivery of SIB’s strategy
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Familiarity with raising investment
- Experience of managing a high functioning business development team achieving strategic objectives
- Knowledge of financial analytics
- Excellent excel skills
- Excellent writing skills
- Excellent project management to tight deadlines
- An understanding of how to share research and data analysis with audiences of mixed experience
- Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Understanding of FCA regulation
- Prior experience of working in a regulatory environment
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
Team leadership experience
We believe in the power of the social economy to build a more equal society.
£34,300 - £37,300 per year
Fixed term (3 years), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office and some UK based travel
What the job involves
We’re looking for a Healthcare Improvement Senior Officer to join our Improvement Programmes Team, helping to deliver leadership programmes and quality improvement projects that support healthcare professionals to improve prostate cancer services across the UK. It’s a varied and rewarding role where no two days are quite the same.
Examples of projects supported include work around establishing better Active Surveillance so that more men can avoid unnecessary radical treatment; work to restructure and make faster the diagnostic pathway; work to coordinate with primary care and support earlier diagnosis; new surgical procedures that spare men the burden of incontinence. You can read more about our work on our website.
You’ll help design, deliver and facilitate improvement programmes, preparing materials, supporting participants and making sure recruitment runs smoothly and on time. You’ll lead on organising Clinical Advisory Group meetings, support our digital channels, including webpages and online learning resources, and take on ad hoc projects or events as necessary.
You’ll coordinate quality improvement projects, help schedule programmes, and work with colleagues across Prostate Cancer UK to increase the reach and impact of our work. Building strong relationships with programme alumni is an important part of the role, including developing newsletter content, sharing best practice and creating opportunities for continued involvement. You’ll also coach and mentor clinicians using Insights Discovery (a psychometric tool helping people understand their own and others' behavioural preferences and communication styles), helping to spread learning and improve care across services.
What we want from you
We’re looking for an effective communicator with strong written and verbal skills, able to adapt communication style for different audiences. Strong organisational skills are essential, with the ability to manage a varied workload, prioritise tasks and meet deadlines. You’ll have experience managing webpages and creating engaging online content, as well as delivering presentations and facilitating productive conversations.
You’ll bring experience of project management and be comfortable coaching, mentoring and/or supporting peer-based learning. Building strong relationships will come naturally to you, whether that’s with clinicians, colleagues, senior leaders or external partners. You’ll have a good understanding of the healthcare and/or charity sectors and the pressures faced by healthcare services.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application via the apply button.
The closing date is Sunday 25th January 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 2nd February 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.
Job Purpose
To support the Finance Manager in delivering accurate and timely financial reporting, including the preparation of management accounts, statutory financial statements, and budget monitoring. The postholder will take full ownership of the charity’s purchase ledger function and banking operations, ensuring robust financial controls and strong supplier and banking relationships.
Key Responsibilities
- Assist with monthly management accounts production.
- Lead on the purchase ledger function, including processing, reconciling, and maintaining supplier accounts.
- Administer the purchase order workflow, actively chasing outstanding invoices and resolving queries with requesters to maintain smooth processing.
- Credit Card – Distribute statements for coding and monitor their return to ensure compliance within the specified timeframe.
- Manage the end-to-end accounts payable process, ensuring timely and accurate payments in line with internal controls.
- Maintain and reconcile bank accounts, including daily banking and month-end reconciliations.
- Support the production of statutory accounts in accordance with the Charity SORP and liaise with external auditors.
- Support the Finance Manager in developing and improving financial systems and procedures, ensuring all documentation remains current.
- Provide financial insight and support to non-finance colleagues across the organisation.
- Assist with payroll processing and pension contributions, as required.
- Ensure compliance with internal controls, financial policies, and relevant legislation.
Person Specification
Essential:
- Part-qualified or qualified by experience in accounting (e.g. AAT, ACCA, CIMA).
- Proven experience managing a purchase ledger and banking platforms.
- Strong understanding of charity finance and the Charity SORP.
- Proficient in accounting software (e.g. Sage) and Excel.
- Excellent attention to detail and analytical skills.
- Strong communication skills and ability to explain financial information to non-finance staff.
Desirable:
- Experience working in the charity or not-for-profit sector.
- Familiarity with restricted and unrestricted fund accounting.
- Experience supporting audits and liaising with external stakeholders.
Benefits of working at Chain of Hope
- The opportunity to work for an internationally respected children’s charity, making a tangible difference to young lives around the world
- Fully serviced, modern office based in a FORA building in West London, with access to an on-site gym and high-quality facilities
- Private healthcare
- Supportive, collaborative and values-driven working environment
- Flexible working arrangements, where role-appropriate
- Competitive annual leave allowance, plus public holidays
- Employer pension contribution
- Opportunities for learning, professional development and skills growth
- A chance to be part of a small, passionate team where your contribution is visible and valued
Job Title: Service Manager - Eastern European Service
Location:Hybrid with a requirement to occasionally work at Head Office (Vauxhall, London) and other multiagency settings
Salary: £21,813.66 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Permanent
Hours: 18.75 hours per week (Wednesday’s PM, Thursday’s AM&PM and Fridays AM&PM)
This is an opportunity to join Refuge as Service Manager for the Eastern European Outreach Service. This vital role offers the chance to lead a dedicated team of Independent Gender Violence Advocates (IGVAs) in delivering high-quality support to women and children affected by domestic abuse.
This role is part of a job share which will lead our Eastern European Outreach Service, covering five boroughs across East and West London. This is a dynamic and fast-paced role for someone passionate about supporting women and children affected by domestic abuse and other forms of gender-based violence. Together with your colleague (another Service Manager) you will play a key role in ensuring that reporting requirements and service outcomes are consistently met, maintaining Refuge’s high standards and fulfilling contractual and funding obligations.
As Service Manager, you will oversee the delivery and development of high-quality outreach services tailored to the needs of Eastern European communities. This includes recognising and addressing the specific barriers these communities face in accessing support. You will provide line management to outreach staff, including supervision on complex and high-risk cases, and ensure operational emergencies are managed effectively.
You will lead on multi-agency collaboration, working closely with stakeholders to ensure a coordinated and trauma-informed response for survivors. The role requires strong experience in casework management, staff supervision, and direct support to vulnerable individuals. A solid understanding of domestic abuse, gender-based violence, and its impact is essential, along with knowledge of relevant legislation including Criminal and Civil law, Housing, and Health & Safety.
For this role, it is essential for candidates to be proficient in one or more Eastern European languages. We particularly encourage applications from Romanian, Lithuanian or Polish speaking candidates.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 09:00am on 2 Febrary 2026
Interview dates: 13 February 2026
The client requests no contact from agencies or media sales.



.jpg)