Learning and development team administrator jobs

Contract:Permanent, full time 

Salary:circa £50,000 per annum 

Location: Burford, OX18 4PF on a hybrid basis 

Closing date:30 January 2026 

1st interviews:10 – 12 February 2026 

2nd stage:18 & 19 February 2026 

At Blue Cross, our people are central to everything we do to protect and improve animal welfare. We are recruiting a People and Culture Manager to lead the day-to-day delivery of compassionate, high-quality people support across the charity. This is a brand-new role, created to strengthen how we support managers and teams and to translate our People Strategy into practical, values led people practices. 

Sitting within the People and People Services directorate, the People and Culture Manager plays a key role in enabling confident, fair leadership across the organisation, particularly in emotionally demanding environments. The role also offers a valuable opportunity to build experience and capability towards senior People and Culture leadership. 

More about the role

As People and Culture Manager, you will provide expert, pragmatic advice across the full range of people matters, acting as a trusted business partner to the People & People Services directorate. You will lead on complex and sensitive casework, coach and develop People and Culture colleagues, and work closely with senior leaders to deliver positive people outcomes. 

As this is a new role, you will have the opportunity to help shape how people services are delivered day to day, contributing to the continuous improvement, credibility, and impact of the People and Culture function. 

You will also contribute to organisational development, culture change, wellbeing initiatives, and workforce planning, using insight and data to identify risks and opportunities. The role supports organisation wide change activity, ensuring that people processes are fair, transparent, and compassionate. 

This role is offered on a hybrid basis, based from our Burford office, with a minimum of two days a week working from the office. You will also be required to travel regularly to other Blue Cross sites to build relationships and provide effective, visible support to managers and teams.  

About you

You are a credible and empathetic professional who brings sound judgement, resilience, and a solutions focused approach. You are confident supporting managers through complex and emotionally sensitive situations and are comfortable balancing operational delivery with strategic contribution. 

You build strong, trusting relationships, communicate clearly at all levels, and enjoy coaching others to build their confidence and capability. You are committed to embedding Blue Cross values of compassion, courage, and inclusivity in everything you do. 

Essential Qualifications, Skills, and Experience 

• CIPD Level 5 or above, or equivalent professional experience 
• Substantial experience in a generalist HR or people role 
• Strong employee relations experience with sound knowledge of UK employment law 
• Proven ability to manage complex and sensitive people issues with empathy and professionalism 
• Strong communication, influencing, coaching, and stakeholder management skills 
• Experience working in a values led, care focused, or emotionally demanding environment 
• The ability to demonstrate and apply Blue Cross values of compassion, courage, and inclusivity 

Desirable Qualifications, Skills, and Experience 

• CIPD Level 7 qualification 
• Experience working in animal welfare, healthcare, social care, or frontline operational environments 
• Experience supporting managers and teams working in emotionally demanding roles 

How to apply  

Please click Apply to submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible. 

Our recruitment process for this role will take place in two stages. The first stage will be a competency-based interview, focused on experience, approach and alignment with our values. 

Candidates who progress to the second stage will be invited to attend a discovery session. This will be an informal and interactive session, designed to explore the role in more depth, share perspectives and give candidates the opportunity to meet colleagues and learn more about Blue Cross and our culture. 

Full details will be shared with candidates in advance. Both stages will be held in person at our Burford offices. 

We are committed to running a fair and inclusive recruitment process and will provide support or reasonable adjustments where needed. 

We are recruiting a part time Transport Lead to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This post is for 21 hours per week and will be hosted by North Herts and Stevenage CVS.

This pivotal role within the programme team supports the effective delivery of our work within local places so that more people across the county can enjoy their later life.

Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.

You will work on key actions, such as working with transport providers on support of bus shelter upgrades, leading on the chatty bus campaign, supporting the implementation of age friendly training for bus drivers and improving access to transport information, as well as other forms of transport including community transport schemes. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.

You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team and working with the locality leads on issues raised via local information gathering which highlights a broader, county wide related issue. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.

To Apply: Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.

Interviews will be held on: 28th January, 2nd and 5th February 2026.

For further information please visit Age UK Hertfordshire's website.

Responsibilities

• Implement the action plan for transport, ensure it remains on track and is delivered within agreed times.
• Collaborate with partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
• Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
• Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
• Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
• Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
• Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
• Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
• Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
• Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
• Manage volunteers who will be supporting the implementation of the local action plan.
• Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
• Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
• Research and coordinate policy development in line with this work.
• Prepare and present briefings and reports about progress against plans, at internal and external events.
• Produce written reports as required for internal management purposes as well as for wider external publication.
• Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
• To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
• To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
• Keep accurate records using the partnership’s client management system.
• Set up Network meetings and record minutes.
• Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
• Support regular network communications, including the monthly newsletter and member bulletins.
• Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
• Promote and support open and effective collaboration across the programme.
• Carry out all duties in a professional manner and in line with our values

You will have:

• An excellent understanding of project management
• Excellent administration and time management skills.
• Excellent IT / information management skills.
• Excellent presentation skills.
• Good written & spoken communication skills.
• An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
• Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
• Knowledge of GDPR and its’ application in managing activities and volunteers.
• An understanding of marketing and communications.
• The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
• Ability to think strategically and develop/deliver detailed implementation plans.

You should have experience of:

• Team administration, supporting teams and individuals
• Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
• Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
• Managing volunteers.
• Working collaboratively with other organisations.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Triage and Assessment Worker to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Triage and Assessment Worker

Location: Reading with hybrid working arrangements.

Contract: Permanent full time – 37 hours per week, weekdays.

Salary range: £25,735 - £31,453 per annum

About the role:

As Triage and Assessment Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· being the first point of contact for families referred to our service

· conducting structured assessments to understand needs

· providing skilled practical help and advice to enable families to reach an informed decision

· presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:

As a successful Triage and Assessment Worker, you will have experience of working directly with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You will also have experience of case management and case presentation. With excellent interpersonal skills, you'll actively listen, build trust quickly, and communicate effectively while providing a telephone-based service.

If this sounds like you please visit our website for more information, contact details and to apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

Closing date: 9am, Fri 30 January 2026    

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Triage Worker, Family Triage Support, Domestic Abuse Triage Worker, Domestic Abuse Triage Support Worker, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Job Title: Advice & Information Worker 
Working Hours: 37 Hours per week
Salary: £28,050.00 per annum 
Contract: Permanent
Location: Hatfield Office / hybrid options

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for two dedicated and passionate Advice and Information Worker to join our team based in Hatfield! You will be the first point of contact for anyone needing to access the ‘hyh hub’ and will ensure that all referrals are triaged to identify the most effective pathway for support. The worker will deliver accurate advice and information to young people, parents and professionals, and work undertaken in a coordinated timely manner. You will carry out appropriate assessments, with other agencies where needed, to assess the needs of the family to prevent family breakdown and homelessness.

Role Responsibilities:
- Manage a varied, short term case load with conflicting deadlines
- To offer realistic advice and options to young people, family members and professionals to prevent family breakdown and homelessness, identifying any other needs within the process.
- To carry out service user assessments under the JHP and liaise with statutory agencies, non-statutory agencies and family members to assist with a planned move on/secure accommodation for
16/17 year olds as required.
- Develop and maintain smooth, accurate pathways on the database for gathering and maintaining all relevant service user and statistical information
- To chair and coordinate family meetings, housing support meetings and liaison meetings with other agencies as required
- To liaise and refer into Crashpad as required and work within the set timescales
- Alongside team members and external partners, co-ordinate and implement focused action plans, working with families for a maximum of 6 weeks
- Working in strengths based way, support 16/17 year olds to advocate for themselves when appropriate and necessary
- Carry out the necessary follow-up work and write ups of service users files
- Encourage and promote a planned approach to solving conflict alongside the ‘hyh hub’ and explore the mediation / family link worker processes to young people and their families, in line with the ‘single pathway’ model.

As a successful candidate you will have...
- A full driving license and use of own car or motorbike for business purposes (Compulsory)
- Ability to demonstrate an understanding of the problems facing homeless young people
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Commitment to equal opportunities and anti-discriminatory practice
- Excellent planning, organisational & time management skills
- Have a flexible working approach to the needs of the service users
- Ability to communicate clearly both verbally and in writing
- IT literacy including excel, word, teams and outlook
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)

What can we offer you?
-25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
-People's Pension Plan contribution
-Group Life Insurance plan
-Opportunities for personal and career development
-Hybrid working - option to work from home up to 2 days per week
-An additional annual leave day on your Birthday
-Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
-Employee Assistance Programme - support with wellbeing & personal struggles
 

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 12th January 2026

Recruitment afternoon will be held on 21st January 2026 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.  

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.

The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.

This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
• Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
• Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
• Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
• Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
• Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
• Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
• Project management skills.

Desirable

• Experience within the charity sector, especially in fundraising or supporter engagement.
• Experience working with finance teams on reconciliation and Gift Aid processes.
• Qualification in data protection, data analysis, or a related discipline.

 

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

 

Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.

OTR are looking for a Grants & Corporate Fundraising Coordinator to work as part of the Fundraising & Communications Team. This role is the organisational engine for income through trusts and foundation grants, and corporate fundraising, within OTR’s fundraising mix. It would suit an organised individual with a strong interest in relationship management, and proven writing abilities.

Working collaboratively with the Head of Fundraising & Communications, the post-holder  will cultivate and nurture funder relationships and be responsible for researching and writing compelling case for support copy for applications. They will maintain accurate and up-to-date pipeline planning and customer relationship management (CRM) records, and, once familiar with OTR, will have the opportunity to lead on mid-level funder opportunity management. 

The successful candidate will have demonstrable experience working in fundraising, identifying and tracking funding opportunities, drafting proposals, and raising funds. 

To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack

To apply for this role click the 'Apply now' button

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. 

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, social and wellbeing events, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. 

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. 

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Are you organised, with excellent communication skills, attention to detail and passionate about making a difference?

Stories and impact sit at the heart of what we do at Horatio’s Garden. After the devastating blow of a spinal injury, the future can seem bleak. Horatio’s Garden creates beautiful vibrant gardens outside the starkness of NHS spinal injury centres. Places where people can begin to find connection, enjoyment and peace. We are here to open up the possibility that, in spite of everything, life can go on.

We are looking for a Stories and Impact Assistant to help us share the transformative difference our work makes for people with spinal injuries, their families and NHS staff.

This new role will be responsible for how we create and maintain the best processes to manage the powerful stories from people in our gardens and the impact data we collect. You will create a new stories and impact hub to effectively support our communications and fundraising work. You will also help to organise, input, collect and create content and evidence that can be adapted for different uses.

This role would suit someone looking to start or build their career in the communications or impact field or charity sector. It is a one-year fixed term role with training and development opportunities funded by philanthropic organisation the Rank Foundation.

Key details

• Based near Salisbury, Wiltshire (some hybrid working possible)
• Salary £24,479
• Full time, fixed term
• Reporting to Communications Manager
• Application deadline: Monday 19 January
• Initial interviews: W/C 2 February
• Start date: April 2026

Purpose of role

Stories and impact sit at the heart of what we do at Horatio’s Garden.

This pivotal new role will help us maximise these pillars to support the ambitious fundraising and brand growth in our five-year plan to complete gardens at all NHS spinal injury centres so we can be there for everyone who needs us.

The Stories and Impact Assistant will be responsible for how we create and manage the best processes to amplify powerful stories of people with spinal injuries, their families and NHS staff across our fundraising and communications work.

The role will create a new stories and impact evidence hub that will support how our impact and data gathering evidence is best used for funders, supporters and other key stakeholders to understand what life is like after a spinal injury and the transformative effect of our gardens.

You will have some opportunity to travel to the charity’s gardens and meet people with spinal injuries, volunteers and staff.

Funding

This is a one-year fixed term role funded by the Rank Foundation, a philanthropic organisation which encourages and develops leadership and promotes enterprise and innovation. It is part of the Rank Foundation’s Time to Shine, a leadership programme which offers a 12-month role alongside training and development opportunities. The role includes mandatory training days held by the Rank Foundation that will require travel and possible overnight stays.

It would suit someone looking to start or build their career in the communications or impact field or charity sector. The final job offer is subject to approval of the chosen candidate by the Rank Foundation.

Main duties

• Liaise with organisational teams across fundraising and communications to best understand how stories, impact data and published evidence are needed and used across the organisation.
• Design and maintain robust systems and processes to manage our complex database of stories and impact data from each of the gardens and track their use to ensure we’re making the best of their potential across our fundraising, channels and events.
• Make sure all content is accessible and adapted for different written and digital platforms.
• Comply with GDPR regulations, safeguarding and best practice (training is provided as needed) to make sure our system is safe but also supportive to individual needs.
• Help to manage the library of our digital assets like photos and videos, ensuring the team have access to the most impactful content for their needs.
• Work closely with the Senior Impact Researcher to support the organisation and management of data and scientific evidence, for example patient questionnaires and counting garden use.
• Respond to briefs from the team to gather impact reports featuring individual stories to share with internal and external stakeholders.

General duties

• Support the wider team with administrative duties that support the smooth running of the organisation.
• Actively contribute to team and all staff meetings.

Skills required

• Excellent written and verbal communication skills with attention to detail.
• Discretion in dealing with sensitive and confidential information.
• Strong organisational skills and the ability to manage a diverse workload.
• Good IT and software skills and willingness to learn.
• Ability to work as a self-starter, using your own initiative.
• Flexible, can-do attitude, with the ability to remain calm and professional when under pressure.
• Basic digital software knowledge including design and film editing would be desirable – and we can support this with additional training.

We are looking for someone who has:

• The ability to take initiative and be a self-starter, working independently as well as part of a team.
• Strong administrative skills and organisational abilities.​
• Ability to engage and build relationships with a wide range of stakeholders.
• A willingness to learn new skills and to develop existing skills.
• A positive, can-do and resilient attitude.
• Passion for the charity sector.
• Understanding of best practice with relation to consent processes and data protection – and we can support this with additional training.

Horatio’s Garden is keen to promote training and opportunities, and we will support the candidate to attend relevant training courses where a need can be demonstrated and to make the most of any opportunities to learn additional skills.

We are an equal opportunities employer and welcome applications from all sectors of society. Please note that this role will involve occasional out-of-hours working (including evenings and weekends).

How to apply

Please read the full job description before applying. Please submit your CV and cover letter (no more than two sides of A4) outlining why you are suited to the role to Alex Geaney, Communications Manager. Please note that applications will not be considered without a cover letter.

The closing date for applications is Monday 19 January 2026. Interviews will take place w/c 2 February, with the role starting in April 2026. We may close the applications earlier if a suitable candidate is found. We look forward to receiving your application.

As an Engagement Centre Assistant, you’ll care for our supporters and guide them through their journey with Compassion. You’ll answer incoming enquiries and initiate outgoing enquiries by phone, SMS, email, letter, live chat and social media. You’ll help our supporters grow in engagement with their sponsored children and Compassion’s ministry. 

By doing this well and delivering excellent customer service, you’ll encourage our supporters to participate fully in the global movement of Compassion so that together, we can release more children from poverty in Jesus’ name. 

Key Responsibilities

• Actively maintain and promote Compassion UK’s Christian ethos and values 
• Build relationships with supporters to ensure they are known, loved, connected, and ignited to action.

The successful candidate will have:

• Customer service experience.  Demonstrated ability to engage customers and manage their inquiries effectively. 
• Core computer and administration skills. Experience with basic office systems such as Outlook, Teams, and Word is required.   
• Able to work independently and as part of a team. Pursues targets, maintains quality, and handles challenging inquiries with patience, prioritising supporters' interests. 
• A great listener and communicator. Actively listens, balances friendliness with professionalism, adapts communication, and clearly explains complex situations.
• Adaptable, flexible, and resilient.  Comfortable in fast-paced settings, meets objectives with high quality, handles tough inquiries patiently, and adapts to flexible schedules to prioritise supporters. 
• There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.)

Location, hours and benefits

Office-based at Compassion House, Fleet, Hampshire

Hours
Full-time | 35 hours per week OR

Part-time | 21 hours per week 

You will be contracted to work between Monday to Saturday between 08:00 – 18:00, allowing for workload variations. However, the general working week will be Monday - Friday. 

In return, you will get
 

�� Enhanced annual leave. 25 days of annual leave plus bank holidays, with 3 extra gifted days at Christmas to help you rest and recharge.

�� Enhanced Pension scheme. 10% employer contribution to help you plan for the future.

�� Private medical and dental cover. Comprehensive health support for you and your family.
�� Income protection and life cover. Including 4x salary life insurance and group income protection.
�� Enhanced policies. Family-friendly leave, support for carers, and enhanced sickness leave.
�� Employee Assistance Programme (EAP). Confidential support through Help@Hand, including counselling, wellbeing resources and staff discounts.
�� Specsavers eye care vouchers. Routine eye tests and support for screen-use glasses.
�� Electric car scheme. Salary sacrifice scheme to support sustainable travel.
�� Time in lieu. Recognising your commitment and flexibility.
�� Free parking at Compassion House
�� Access to Compassion House gym. With shower facilities to support your wellbeing.
�� Access to the Company Shop.
�� Celebrating life milestones. We love to celebrate birthdays, weddings, babies and more.
�� Tea and Treat Wednesdays. A midweek moment to pause and enjoy together.
�� Fully equipped kitchen and breakout areas. Space to relax, connect and refuel.
�� Free tea, coffee and fruit in the office
�� Hot-desking freedom. Sit where you want, when you want.
�� Daily team prayers and devotionals. Time to reflect, worship and grow together.
�� Compassion updates and worship events
�� Smart casual dress code
�� Learning and development opportunities. Grow your skills through training, mentoring and coaching.
�� Recognition programmes. Including formal rewards, shout-outs, service awards and more.
�� Flexible and hybrid working. 
Apply by
10 am on 25 January 2025
Interviews will be conducted as applications are received.

*Please submit your application as early as possible as Compassion UK reserve the right to close this vacancy early. Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.

Please note that we can only consider applicants who presently have the right to work in the UK.

Job description

Hillside Clubhouse is recruiting an IPS Employment Specialist to join our dynamic Islington team, supporting people with mental health conditions to gain and retain employment. The IPS Employment Specialists within the Islington IPS Service work within the nationally recognised IPS (Individual Placement and Support) model within NHS secondary and primary care mental health teams, based in the heart of Islington.

We believe diverse teams create better outcomes for the people we support. While we welcome applications from everyone who meets the criteria, we are particularly keen to hear from Black men, who are currently underrepresented in our team and in the wider mental health and employment support sector. Your perspective and experience can help us shape services that truly reflect the communities we serve.

Who We Are: 

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity.  Alternatively, they can receive support out in the community from one of our Employment Specialists based within NHS mental health teams.

The Role: 

We are recruiting for one IPS Employment Specialist role within our Islington IPS Service. This position will be based within the North London NHS Foundation Trust mental health services in the borough of Islington.

As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover - ultimately transforming their lives.

A variety of skills are needed in this post including but not limited to: a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, as well as to be able to challenge some perceptions around mental health. 

The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from the North London NHS Foundation Trust.  They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.

Overall Aim: 

To enable people with mental health issues to gain and sustain competitive employment by working within the evidence-based Individual Placement and Support (IPS) model.

Duties: 

Please see the Job Description and Person Specification attached for a full description.

Application Instructions:

We are a Disability Confident employer and actively encourage applications from people with lived experience of mental health conditions.

Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.

All job offers are dependent on satisfactory references and a DBS check. The successful candidate will also be required to attend mandatory Safeguarding Adults, Children & Young People training.

The recruitment process will be an assessment centre approach, including a task, role play and individual interview. We envision the whole process lasting no more than 90 minutes.

We reserve the right to close this advertisement early if a suitable candidate is identified. Interviews may be scheduled on a rolling basis as applications are received.

With the Carers Leave Act now a statutory requirement for all employers to support unpaid carers by giving five days unpaid carers leave, this is a pivotal time for working carers to receive the right support to remain in work.

Our best practise employer forum, Employers for Carers (EfC) works as a department of Carers UK and helps business create carer-friendly workplaces.

Carers UK is looking for an Account Executive to support the Income Generation and Communication department in delivering activities to maintain and grow significant income from Carers UK’s products and services, namely the Employers for Carers forum.

This is not a fundraising role but focuses on upselling our Employers for Carers product as earned income and account managing existing clients.

Find out more about Employers for Carers on our website. 

About you

You will be highly confident approaching and building rapport with prospective and existing clients with a commitment to a sustained high level of outbound communication. Collaborative in approach and with excellent communication skills you will have the ability to prioritise and manage a combination of different tasks and work effectively and efficiently to tight deadlines. You’ll have experience of sales and account management and retention with experiencing in cross and upselling. You’ll feel passionate about our mission - to make life better for carers.

About the role

Carers UK’s Income Generation and Communication team is responsible for the organisation’s income stream. The postholder will assist the team to develop, deliver and grow its earned income activities. You will carry out prospects research to support new business development, while building relationships through active client engagement. You will receive relevant training, guidance and coaching.

We are a truly inclusive team; we offer flexibility and we live and breathe our values. We are Attentive, Ambitious and Achievers.
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss. 

The closing date for applications is 5pm, Friday 30 January.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Ready to take on a Supporter Care Coordinator role where your work supports a meaningful cause?
 
This is a fantastic opportunity to join a purpose-led national charity as their Supporter Care Coordinator, supporting a vital Individual Giving programme at the heart of fundraising and supporter engagement.
 
This role would suit someone who enjoys building warm relationships, delivering excellent supporter care, and keeping things running smoothly behind the scenes, all while knowing their work truly makes a difference.
 
If you have previous experience in supporter care, fundraising administration, income processing or CRM systems - particularly within a membership, charity or non-profit setting, this could be the role for you!
 
Role: Supporter Care Coordinator
Organisation Type: Charity
Salary/Rate: £14.36 per hour
Working Arrangements: Full-time (37.5 hours per week)
Location: London (Hammersmith office-based)
Employment Type: Temporary position
Duration: 3 months
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Supporter Care Coordinator, you’ll play a central part in delivering outstanding supporter care and supporting Individual Giving activity, ensuring supporters feel valued, heard and appreciated at every touchpoint.
You’ll be the friendly first point of contact for supporters and will ensure donations are handled accurately and efficiently, acknowledgements are sent promptly, and CRM records are kept up to date. You’ll also support the delivery of fundraising appeals and collaborate across teams to improve processes and engagement.
 
Your responsibilities will include: 

• Managing the appeals donation process, including opening post, batching cheques, recording donations on CRM, banking and acknowledgements
• Acting as the first point of contact for supporter enquiries via phone, email and post, responding in a warm, friendly and professional manner
• Supporting Individual Giving activities, including drafting copy, proofreading artwork, checking data and contributing to digital fundraising
• Leading on the thanking process, including drafting content and setting up mail merges for appeal thank-you letters
• Working closely with colleagues across the organisation during key fundraising periods
• Liaising with suppliers and managing equipment used for in-house donation processing
• Supporting ad hoc projects such as due diligence tasks, legacy and in-mem acknowledgements, and data reporting
• Being flexible to support fundraising events (e.g. London Marathon)

About You:
 
You’ll be someone who genuinely enjoys engaging with supporters and understands the importance of excellent customer service in fundraising. You’ll be organised, proactive and comfortable managing multiple tasks with accuracy and care.
 
You’ll bring: 

• Experience using CRM and income processing systems within a charity environment
• Strong written and verbal communication skills
• The ability to work independently while thriving as part of a small, collaborative team
• A commitment to continuous learning and personal development
• A genuine belief in the mission, values and impact of the organisation 

Why Apply?
 
Be part of a national charity making a real difference to children’s lives
Join a supportive, values-led organisation with a strong, inclusive culture
Play a key role in shaping supporter experience and engagement
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged. Apply now to be part of a charity that truly puts supporters at the heart of everything.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training) 
17.5 - 21 hours per week, 6.6 weeks holiday   
Remote working with occasional travel for events and meetings in West Sussex

Are you passionate about working with SEND families? 
Do you have the transferable skills and qualities to train as a benefits advisor?

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP).  Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex.  This is a training role with the view to promotion to Benefits Advisor following completion of training. 

Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND 
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life 
• A creative and strategic thinker 
• Committed to professional and personal development and lifelong learning 
• Ability to work independently and manage a diverse and demanding workload 
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills 
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2 

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 12th January 2026

Interviews to be held in Littlehampton on 21st/22nd January 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents) 

Senior Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference and have the leadership skills to guide others? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Senior Care Support Worker at Peabody, you’ll play a vital role in helping people live their best lives – while empowering them to deliver exceptional care and support.

This is more than a job; it’s a chance to lead by example, inspire your colleagues, and ensure every customer feels safe, respected, and included. You’ll combine hands-on care with leadership responsibilities, making sure services run smoothly and reflect the choices and wishes of the people we support.

What you’ll do

• Lead and mentor a team of Care Support Workers, providing guidance, coaching, and feedback
• Work with your manager to plan, deliver, and evaluate person-centred care
• Carry out quality audits, maintain accurate records, and ensure compliance with CQC standards
• Support customers with daily living tasks, personal care, and community activities
• Promote inclusion, independence, and positive relationships for every individual
• Manage rotas, staffing cover, and assist with recruitment and induction
• Liaise with families, professionals, and stakeholders to ensure joined-up support
• Uphold health and safety standards and safeguard customers at all times

What you’ll need

• Experience in organising, supervising, and leading others  in a professional or volunteering role
• Strong communication skills and the ability to build trusted relationships
• A compassionate, resilient, and non-judgmental approach
• Excellent organisational and time management skills
• Ability to maintain accurate records and write reports
• IT literacy and confidence using digital systems
• A DBS check satisfactory to Peabody
• Care Certificate or relevant qualifications – desirable but not essential

Why Join Us?
When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition schemes

Please Read Before Applying
This role requires an enhanced DBS check and flexibility to work across a 24/7 rota on occasion, including overnight shifts, weekends, bank holidays. You will also need to participate on an on-call rota across Saffron Walden and Halstead.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 13th January 2026 at midnight.

Interviews will take place by no later than 23rd January 2026 onsite in Saffron Walden.
 
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.

Job Title: Engagement Manager

 

Contract: Full time with an option of working one day per week from home

Hours / Weeks:37.5 hrs pew week

 

Salary: £37,694 - £46,049

 · Are you energised by new and meaningful connections?

· Does the chance to work creatively and inspire others motivate you?

· Are you excited by the idea of a role you can make your own?

Worcester College is recruiting for the key, senior role of Engagement Manager to be part of its Development and Alumni Relations team of seven. This is a vital role as we seek to deepen and expand connections with the College’s donor and alumni community. The Engagement Manager will be responsible for the development and delivery of an engagement strategy which aims to build relationships with alumni and donors to lead to greater involvement with the College through the giving of funds, time and expertise, to give donors a strong sense of the positive impact of their generosity, and to bring potential major donors closer to the areas of College life that require financial support.

At Worcester we have worked extremely hard to foster deeper engagement with alumni and feedback from our community has been very positive. We are seeking a team member who can bring rigour and focus in order to build on this strong foundation, bringing a proven track record in strategic thinking, effective relationship building, strong attention to quality and detail and project management skills. The role is varied and would suit someone who understands the value to the fundraising programme of creating meaningful connections, with the drive and creativity to deliver an innovative and successful engagement programme. The role gives the opportunity to build on relationship fundraising knowledge and experience through working personally with a portfolio of donors to develop relationships and grow their philanthropic giving to the College.

The Development and Alumni Relations team works in spacious offices in the heart of Worcester College overlooking some of the most beautiful gardens in Oxford. As a team we enjoy a strong sense of purpose and shared success.

Further details of the role and person specification can be found through the document attached in the job advert on our college website.

Application process: Please apply following the link on our website.

 Interview date: Week starting 2nd February 2026

If you are offered the post, the offer will be subject to standard pre-employment checks including Right to Work, proof of identity and two references (including your most recent employer).

Worcester College is equal opportunities employer and welcomes applications from all suitably qualified candidates from all backgrounds. Worcester College actively welcomes diversity amongst its staff and students. As a Disability Confident employer, all reasonable adjustments will be made to the recruitment process, working arrangements and/or environment to accommodate applicants with any form of disability.

Please note that we hold the right to close this vacancy prior to the end date if a suitable candidate is found.