Marketing Coordinator

London LGBTQ+ Community Centre

London, Greater London (Hybrid)

£30,000 per year

Part-time (32 hours per week (4 days))

Contract (1 year contract, renewal subject to funding)

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Job description

We are looking for someone with at least 2 years experience of communications and marketing, who is comfortable managing multiple timelines and responsibilities with a keen eye for detail and passion for LGBTQ+ communities to join us as Marketing Coordinator.

The London LGBTQ+ Community Centre is a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

Overview of the role

Event marketing

A key responsibility of the Marketing Coordinator will be to promote our programme of community-led events at the Centre – an exciting mix of meetups and socials, wellbeing sessions, healthcare drop-ins, arts and crafts, sports classes and a wide range of workshops.

It will be the responsibility of the Marketing Coordinator to work closely with our Events and Outreach Lead and event facilitators to ensure all events are marketed appropriately, ensuring accuracy and maximum visibility.

Community customer service

As a community centre, we work very closely with multiple LGBTQ+ communities and individuals, operating as a key resource and signposting hub for the community. As part of this role, you will be responsible for managing our digital enquiries both on email and social media.

Digital content and social media

As the Marketing Coordinator you will be responsible for the management of all event marketing, including on social media and Eventbrite, creating our weekly newsletter and designing social media assets and content to advertise events.

Alongside this you will manage event queries from the community and work closely with our Events and Outreach Lead on ticketing and scheduling.

As we continue to evolve, we’re looking into the future of the Centre and how we can reach even more LGBTQ+ people across London. Therefore, this is a crucial role to market the Centre – so people know we’re here! – and to tell the stories of the community who use the space.

Key responsibilities and duties

Event marketing

Creating and updating event pages via Eventbrite
Communication with event facilitators about marketing for their events
Collaborating with event facilitators to create marketing materials (i.e IG Reels) to promote events

Community customer service

Managing our public email inbox and responding to queries from the community
Responding to queries from the community via DM’s and comments

Social media management

Scheduling and posting content on our main social media accounts (Instagram, Facebook, LinkedIn)
Keeping up-to-date with new changes to social media channels and trends to inform our content

Content creation