Management support officer jobs
This role
The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.
As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.
They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.
Main responsibilities
Leadership and Management:
· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.
· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.
· Support organisational change, growth and service development from a people and systems perspective.
· Oversee HR function, policies, and efficient working practices
· Support managers with HR responsibilities and staff development.
· Ensure effective recruitment, onboarding, and talent management.
· Foster an inclusive, diverse, and well-being-focused culture.
· Manage HR systems, technology, and budgets
· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.
· Support managers to build confident, fair and values-led people management capability.
Facilities & Office Management:
· Oversee office, facilities, and repairs to ensure a safe environment.
· Manage supplier contracts, IT, and communication systems.
· Supervise facilities and operations staff.
· Ensure cost-effective procurement and budget management.
Organisational Operations and Compliance:
· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.
· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.
· Maintain oversight of organisational assets and information management systems
Essential Skills & Experience needed for the role
· Experience of building inclusive and diverse workplaces.
· Ability to develop HR strategies that support business objectives and workforce planning.
· Strong knowledge of UK employment law and HR best practices.
· Experience supporting managers with employee relations and performance issues
· Ability to engage and influence stakeholders at all levels, with a people-first approach.
· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)
· Experience of contributing to senior decision making
· Ability to analyse, critique and evaluate business data and insights
· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.
· Influential with the gravitas to effectively help shape the organisation
· Significant management or supervisory level HR experience
Desirable:
· Experience working in a charity or values-led organisation.
· Experience supporting organisational growth or change.
· HR or management qualification (e.g. CIPD or equivalent).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.
We are now recruiting for an Administrative Coordinator to join our team.
This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team.
You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working.
Key tasks include:
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Coordinating meetings, events and trustee processes
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Providing hands-on finance administration, including bookkeeping using Xero
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Supporting digital systems, CRM and data stewardship
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Maintaining accurate records and shared documentation
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Contributing to consistent, relational and accountable ways of working across the Network
This role involves working from home with some travel.
We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector.
How to apply
To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity).
The application deadline is 23:30 on Wednesday 25th March.
Interviews will be held online on 1st and 2nd April.
Applications will only be considered from applicants who already have the right to work within the United Kingdom.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers Together Foundation is an organisation dedicated to improving Carers’ quality f life. We listen to Carers, give them a voice, provide information, practical and emotional support and promote Carers’ rights across the South Tees area.
We are seeking an experienced Carers Financial Wellbeing Officer to provide a range of information and support services to carers. The postholder will identify and support carers who are currently, or are at risk of, experiencing poverty or financial exclusion. The postholder will also provide specialist money management advice and support based on carers needs.
To succeed in this role, applicants must have:
· An understanding of the issues facing financially excluded people and the ability to work proactively to help resolve their financial situation.
· Experience of dealing with sensitive issues and of providing information and support to vulnerable people.
· Knowledge and experience of working in a health or social care setting.
This role is based between our offices in Park View Medical Clinic, Middlesbrough and The Innovation Centre, Kirkleatham Business Park in Redcar and the postholder must be able to travel between the two sites, and to other locations in the community including the homes of clients.
The client requests no contact from agencies or media sales.
Our events team is bold and innovative, working across a wide portfolio of fundraising and engagement events including our annual flagship fundraising walk, The Twilight Walk, an exciting challenge event portfolio and a growing special events programme. It’s an exciting time to join the Events Fundraising Team. We have a new five-year strategy and are a team with big ambitions! As the Challenge Events Officer, you will play a huge part in making these ambitions a reality and paving the way for our future.
You will play a pivotal role in delivering a high-performing portfolio of challenge and third-party fundraising events, including flagship opportunities such as the London Marathon, Great North Run, Royal Parks Half Marathon, and other national challenge events. You will be responsible for leading on a number of third party events and offering fundraisers an exceptional level of support through stewardship.
WHO WE'RE LOOKING FOR:
With fundraising and events experience, you will be a motivated, organised professional who communicates confidently across all channels and engages well with a range of stakeholders.
Conscientious and relationship-focused, you will bring a personal touch to deliver excellent fundraiser experiences and maintain and grow relationships.
The Brain Tumour Charity is moving at a fast pace so we are looking for someone that has an enthusiasm and passion for our work and a conviction to deliver positive outcomes for those that are affected by this devastating disease.
KEY ACCOUNTABILITIES:
· With support from the Events Manager, lead and deliver a portfolio of third-party and challenge events
· Act as the main liaison with event providers
· Provide personalised, high-quality stewardship to participants, supporting fundraising, training and event preparation
· Develop and implement recruitment plans to maximise participation and meet targets
· Attend key challenge events as required, coordinating on the-day logistics and managing volunteers
· Build and maintain strong relationships that encourage repeat engagement and long-term commitment to The Charity
· Maintain accurate records within the CRM
· Support event reporting, performance tracking and trend analysis
· Use insights to inform improvements in stewardship and event planning
· Ensure all activity complies with fundraising regulations, health and safety requirements and GDPR
· Manage suppliers to ensure excellent, cost-effective delivery
· Undertake additional duties as required to support the wider team and organisation
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
About Us:
Anti-Slavery International is the world’s oldest human rights organisation. Our vision is freedom from slavery for everyone, everywhere, always. We believe that modern slavery is a contemporary issue of the highest importance, and we are determined to work with others to make sure people can be free from slavery across the world.
About the Role:
The Head of Operations will play a key role in ensuring the smooth functioning of the organisation, working with the Senior Management Team (SMT) in developing the new strategic direction and future of the organisation and its work. If you are an experienced operations lead, you will understand how key this role is to an organisation’s success and as part of the SMT, you have the opportunity to drive change.
Key Tasks:
· operations leadership
· support for the Board, CEO and SMT
· compliance, policy and procedures
· employee experience - direct, hands-on HR experience is more important than qualifications!
· internal communications and overseeing our IT systems and Cloud filing
· change management and procurement
Benefits
· 30 days annual leave
· 6% pension contribution
· employee benefits include employee assistance programme, cycle to work scheme, annual season ticket loan, eye tests
The client requests no contact from agencies or media sales.
About The Big House
The Big House Multibank is committed to improving lives and building a more sustainable Scotland by reducing waste, maximising resources, and ensuring essential goods reach families who need them most. Working with partners across business, government, and the community, we divert surplus products from landfill and distribute them to households facing hardship. Our work delivers social, environmental, and economic impact - strengthening communities while tackling poverty and waste at scale.
Role Overview
As we grow our reach and deepen our impact, we are seeking a highly capable team member to lead our partnerships and fundraising work. This role is central to securing the resources, relationships, and income needed to ensure our Multibank meets rising demand across Scotland while contributing to the wider ambitions of the National Multibank network.
Working to a strategy agreed and developed with the CEO, the Partnerships & Fundraising Manager will build strong corporate, community, and referral partnerships; unlock surplus and donated goods; and secure sustainable income through grants, corporate giving, and strategic collaborations. This is a dynamic, relationship-led role suited to someone who thrives in a fast-paced environment and enjoys creating opportunities, strengthening networks, and helping drive organisational growth.
Key Responsibilities
Partnership Development
- Build and manage strong relationships with businesses, retailers, manufacturers, and logistics partners to secure surplus goods and in-kind support.
- Expand and maintain a network of referral partners, including schools, health professionals, local authorities, and community organisations.
- Identify and pursue new partnership opportunities that extend the Multibank’s reach and strengthen supply.
- Identify new partnership opportunities and progress these independently, escalating strategic or high-value decisions to the CEO as appropriate.
- Work collaboratively with the National Multibank and Regional Multibank network, building and nurturing strong relationships and contributing to shared partnership and fundraising opportunities.
Fundraising & Income Generation
- Work closely with the CEO to develop and deliver a pipeline of funding opportunities across trusts, foundations, corporate partnerships, and individual supporters.
- Prepare compelling funding proposals, business cases, and impact reports that clearly communicate need and demonstrate value.
- Secure restricted and unrestricted income to support operational costs, cost-price procurement, and strategic initiatives.
Innovation & Strategic Support
- Work closely with the CEO to identify and secure funding for pilot projects and new delivery models.
- Help shape partnership approaches that support test-and-learn innovation, wrap-around support, and new community pathways.
- Represent The Big House at meetings, events, and stakeholder forums, helping raise the profile of the Multibank and its mission.
How to Apply
To apply for the Partnerships & Fundraising Manager role, please submit:
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A current CV, outlining your relevant experience and career history
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A cover letter (maximum two pages), clearly demonstrating how you meet the essential criteria outlined in the person specification and why you are interested in the role
Please download the job description for full details.
The Big House Multibank reduces waste and supports families in Scotland by redistributing surplus goods to families across the country.

The client requests no contact from agencies or media sales.
Are you a finance professional looking to use your skills for meaningful, community‑focused work?
About Us
FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.
We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.
The Role
Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.
This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.
We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.
If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.
This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in SW London.
Jigsaw4u is a rewarding place to work with a supportive team environment. Working for us offers the chance to make a real difference to the lives of children, young people and families.
We are seeking a proactive HR Operations Manager to join our Management Team. This key role oversees HR and operational management, ensuring that our people, systems and processes support high-quality, impactful services.
Jigsaw4u’s HR Operations Manager will oversee the day-to-day HR and operational management functions, supporting staff wellbeing, organisational development, compliance and high-quality service delivery. This role is ideal for someone who thrives in a values-driven environment and is passionate about helping a charity maximise its positive impact on local communities.
Please refer to the Job Description and Person Specification attached for full details.
Applications will be reviewed on a rolling basis, and interviews may take place before the closing date. We therefore encourage early applications, as the vacancy may close prior to the advertised deadline
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Finance Manager
Age UK Redbridge, Barking and Havering
Salary: £15,291 actual (£38,229 Full time equivalent)
Post: Part-time 14hrs/week
Location: Ilford (hybrid working available)
Closing date: Monday 9th March 2026, by 12pm
Interview date: Friday 13th March 2026
Age UK Redbridge, Barking and Havering is looking for a Finance Manager to take lead responsibility for the effective financial management of the organisation and ensure financial and accounting functions, supported through Quickbooks (or such other future software package), are discharged effectively.
Main responsibilities include entering all transactions in the appropriate ledgers and undertaking bank account reconciliations, preparing monthly and quarterly cost centre management accounts and reports in the required format as well as preparing yearend accounts for the charity and any associated trading companies for the annual audit.
The post holder will be maintain existing Quickbooks reports and write new ones as required, including reports for budgetary control that can be accessed by senior managers. To role also involves the processing of the monthly payroll by liaising with our payroll contractor to ensure timely payment of staff salaries, inland revenue payments and pension contributions and liaison with auditors during the annual audit and any other work required of them by the charity.
We are looking for individuals trained in Quickbooks accounting package who possess an accounting/bookkeeping qualification or equivalent experience. The post also requires demonstrable experience of financial management preferably gained within a charity or social enterprise setting, an understanding of Charity financial management and knowledge of Microsoft office and Quickbooks accounts experience.
In addition we are looking for good financial skills including financial modelling, management accounts and proper application of financial controls, expertise at pricing/unit costing/marginal costing as well as excellent organisational, business planning and budgeting skills. Excellent interpersonal skills including the ability to interpret and communicate complex financial information to service managers are also required.
To apply: Please check our website for further details and a full application pack Look under work for Us
Completed application forms and Equal Opportunities Forms should be returned to admin using the email: admin or alternatively post to Gabby O’Neill Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WMUK is looking for a proactive and self-driven fundraiser to lead on the creation and implementation of the charity’s fundraising strategy, ensuring that the charity has a sustainable base to improve the lives of people affected by Waldenstrom’s macroglobulinaemia (WM) and lymphoplasmacytic lymphoma (LPL), rare forms of blood cancer.
Leading on the delivery of fundraising activities, you’ll be a self-starter who can hit the ground running. You’ll be able to implement a strategy, whilst also quickly identifying and capitalising on opportunities as they come up, demonstrating flexibility and an ability to work in a fast-paced environment.
The role will also give you the opportunity to work alongside the CEO in the creation of a major donor programme, helping to support the growth of this important stream for the charity by managing relationships and shaping the nature of support these individuals receive.
As an adept relationship manager, you’ll be able to speak and write persuasively to engage stakeholders long-term. You’ll be experienced in working directly with beneficiaries and have an empathetic demeanour.
This is a fantastic opportunity for the right candidate to create something from the ground up, seeing tangible impact quickly.
The client requests no contact from agencies or media sales.
Our client, a renowned young person's homeless charity based across East Surrey, is currently seeking an experienced Housing Support Manager to oversee a dedicated team of housing officers in supporting a variety of vulnerable young people with complex needs. This role will be based onsite in Redhill 4 days a week (one day working from home).
Reporting to the Head of Housing, the Housing Support Manager will manage a team of 7 housing officers, who in turn will oversee a small caseload of vulnerable young people (aged 16-21), supporting and empowering them to gain independence. The role will be based at the charity’s 44-bed hostel in Redhill but will also have oversight of 4 other smaller properties in the nearby area (up to 75 beds in all). As Housing Support Manager, you will manage and ensure compliance within the Housing Support Act (2023), as well as managing support service contracts to achieve contractual obligations, including regular report writing. The role will also be also responsible for overseeing and maintaining health and safety, safeguarding, fire safety and resident wellbeing standards.
To apply for this role, you will have demonstrable experience of overseeing housing support services for vulnerable people and will have significant experience of overseeing teams of frontline support staff. You will be a confident communicator, skilled at building relationships both internally and externally. A candidate who holds a CIH level 4 or equivalent is preferred (although if this is not held, there is an expectation to complete this within 12 months of starting).
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. The successful candidate for this role will also be subject to an advanced DBS check.
Please note this is a full-time role Monday-Friday 35 hours per week (no weekend working). The role is also based on site in Redhill a minimum of 4 days per week.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Join a charity which helps families wherever and whenever they need us
Lia’s Wings is the only charity delivering life-saving aeromedical transfers by plane both within the UK and overseas. We make sure babies and children receive the vital treatment they need, no matter where they are. Alongside these urgent medical transfers, we provide tailored, wrap-around support for families to help them through a crisis, creating long-term improved health and well-being outcomes.
We are seeking an experienced Fundraising Manager to join our team on a fixed-term 14 month contract (maternity cover).
The successful candidate will primarily be responsible for the management and delivery of our challenge events, special events and community fundraising streams, but the post-holder would also be expected to regularly support activities across our corporate partnerships, individual giving and Family Fundraising streams of fundraising too.
You will play a key role in developing these income streams, engaging our supporters to motivate them to fundraise for Lia’s Wings and creating initiatives that introduce new people to our organisation.
Key Responsibilities:
Event Management
- To manage our Challenge, Community and Special Event fundraising streams to achieve set targets. This will include management of challenge events such as our flagship event, Ride for Lia, as well as London Landmarks and the Royal Parks Half Marathon.
- To manage our annual Air Ambulance Mingle and develop existing plans for a new Christmas Carol Concert
Corporate and Community Partnerships
- To assume account management of our smaller corporate and community partnerships (who are primarily engaged with us through event fundraising)
- To support the Director of Fundraising in the delivery of our larger corporate and community partnerships.
Supporter Engagement
- To effectively steward fundraisers to ensure an excellent supporter experience (resulting in year-on-year participation), including appropriate thanking and recognition, reporting and feedback on outcomes of events.
- To build strong relationships with existing and new stakeholders, including event committees and our Board of Trustees.
Essential Experience and Skills
- A minimum of three years proven experience in a fundraising role, preferably in a challenge, community or special events fundraising role.
- Demonstrable ability to build relationships and effectively steward and support fundraisers to exceed their targets.
- Experience in writing and developing stewardship plans and in creating engaging fundraising collateral to support donors and supporters of all levels.
- Demonstrable experience in developing and managing fundraising evens from design to completion, including logistical planning, budgeting, forecasting, stewardship and evaluation.
- Experience working with fundraising committees and/or Trustee Groups.
Essential Skills:
- A strong communicator, able to confidently engage with stakeholders of all levels, internally and externally, to share our vision and maximise fundraising success.
- Excellent project management skills, with strong attention to detail, comfortable working across multiple-channels simultaneously.
- A team player, willing to be hands-on and involved in the day to day running of a small charity.
- Excellent understanding and application of relevant charity legislation and codes of conduct relating to these areas of fundraising.
Values & Culture
We are a small team with a big heart. We value kindness, transparency, professionalism, and a deep commitment to the families we serve.
The UK's only aeroplane ambulance charity: ensuring British children can access lifesaving and life-changing medical treatments when in urgent need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic about giving supporters the best experience when contacting us?
Do you have the professionalism and empathy to make every interaction with our brain tumour community supportive and meaningful?
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Supporter Care Officer.
As a Supporter Care Officer you will play a crucial role in being the first point of contact for supporters, delivering an excellent support experience.
You will:
- Lead on thanking supporters for all our existing Appeals, Core Campaigns and National Events; working with other teams to ensure that supporters are thanked in a timely manner
- Work with the Community Fundraising Team to evaluate the next best ask and proactively contact supporters with promoting fundraising and campaigning products for new and existing supporters
- Support all new Individual Giving and Supporter Care activities
- Provide excellent customer service to existing and potential new supporters offering an empathetic and supportive service via the main telephone line, email and general correspondence
Can you see yourself making a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
Do you want your work to have a real, positive effect on someone’s life?
Does this sound like the opportunity to really get 2026 off to an amazing start?
If you’ve answered yes to these questions and feel this role could be right for you, we encourage you to learn more about this position. Please take a read through our recruitment pack Supporter Care Officer - Recruitment Pack included within this job advert.
We are asking for a CV as the first step, but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Prospectus is thrilled to be working with our client to help them recruit for a Supporter Development Retention Manager to join their team. The organisation provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
This role is offered on a permanent, full-time basis with a salary of £46,784.49 per annum and the postholder will be working in a hybrid model from their offices in London.
The Supporter Development Retention Manager is responsible for delivering the organisation's Retention and Stewardship Programme, overseeing these communications to warm donors (under £10k), focussing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty. You will manage the implementation and delivery of the full supporter journey for warm appeal donors, including welcome journeys and lapsed reactivation journeys. The postholder will also be providing line management support to the Supporter Development Officer.
They are looking for someone with demonstrable experience of working in the UK charity marketing sector, in a fundraising capacity, and/or direct marketing with responsibility for Retention/Stewardship products. You will have significant experience managing direct marketing mailings from concept, planning, design, print, production and postage.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
About the eoa (Employee Ownership Association)
Employee ownership in the UK is at a critical moment. The sector has more than doubled since 2020. Awareness is rising. Evidence is compelling. Businesses, communities, and policymakers are increasingly recognising that a people-powered approach can unlock fairness, resilience, and productivity.
We believe the UK can reach 10,000 employee owned businesses within the decade, transforming succession, broadening ownership, and reshaping the economic landscape. But achieving this relies on bold, strategic, values-led leadership across our community.
The eoa exists to build and connect that community: a network of more than 850 member businesses, thousands of employee owners, specialist advisors, policymakers, and partners committed to powering fairer livelihoods and stronger businesses through employee ownership.
Purpose of the Role
The Finance Manager leads the eoa’s finances to ensure the businesses resources are used effectively, efficiently, and sustainably.
You will develop robust financial systems, reporting, and analysis to provide insight and assurance to the SLT and Board, playing a central role in safeguarding the eoa’s financial health and enabling its strategic goals to be achieved.
Role Summary
- Contract: Permanent
- Hours: 22.5 hours per week, working pattern to be agreed with successful candidate
- Location: Manchester (hybrid). You will be expected to attend the office at least twice per month, and more often where needed
- Salary: £45,000 (£27,000 pro rata) p/a
- Pension: Up to 7% employer pension match (from year 1 anniversary)
- Annual Leave: 30 days leave + bank holidays
- Reports to: Membership & Operations Director
- Management of: Finance and Business Support Administrator
Key Responsibilities
- Lead the development and delivery of the organisation’s financial strategy, ensuring it underpins and enables operational delivery.
- Manage the annual budget-setting process, working closely with colleagues to align budgets with strategic priorities.
- Manage day-to-day financial operations, including financial accounting, membership renewals, bank account management, cash flow monitoring, credit control, payments, and function oversight.
- Take responsibility for accurate and timely payroll and pension delivery, working in partnership with an external provider.
- Prepare and reconcile monthly, and year-end accounts, ensuring accuracy, compliance, and robust controls.
- Produce accurate, timely financial forecasts, management accounts and financial analysis to support operational and strategic decisions.
- Ensure compliance with statutory requirements including tax (VAT, PAYE, Corporation Tax) and financial reporting obligations.
- Maintain strong internal controls and risk management processes, safeguarding the organisation’s financial health.
- Act as a signatory on company bank accounts, ensuring appropriate authorisation and governance arrangements are in place.
- Lead the ongoing development and improvement of finance processes and systems, and automations to drive efficiency and effectiveness.
Knowledge, Experience, and Attributes
- Degree-level education and either ACCA, CIMA, or ACA qualification.
- Proven track record in budgeting, forecasting, cash flow management, and delivering accurate management accounts and financial analysis.
- Experience of working for or preparing SME accounts, managing audits, risk, and internal controls, with a focus on continuous improvement of systems and processes.
- Strategic thinker who can translate complex financial data into clear, actionable insight for senior leaders and the Board.
- Highly organised, proactive, and solution-focused, with excellent communication and stakeholder management skills.
- Collaborative, adaptable, and professional, demonstrating integrity and sound judgment in all financial matters.
What Constitutes Success in This Role?
Success in this role means the eoa has reliable, efficient, and well-governed financial operations that underpin all aspects of the business. You will ensure day-to-day finance processes are accurate and timely, cash flow and budgets are effectively managed, and statutory obligations are met with confidence. By providing clear analysis and insight, you will support the SLT and Board in making informed decisions, drive improvements in systems and reporting, and enable the eoa to achieve its strategic priorities.
Key outcomes for the role Measures
- Outcome: The eoa maintains accurate, timely, and insightful financial reporting and analysis to support decision-making.
Measure: Accurate monthly management accounts and forecasts delivered on time. Rolling forecasts and scenario analyses updated regularly. - Outcome: Budgets are aligned with strategic priorities and financial resources are optimally managed.
Measure: Budgets prepared and approved within agreed timelines. Variance between budgeted and actual expenditure monitored and reported. Cash flow maintained within agreed thresholds. - Outcome: Statutory, regulatory, and internal governance requirements are met and risks are effectively managed.
Measure: All statutory filings (tax, Companies House, pensions) submitted accurately and on time. External audit completed with no significant issues. Internal controls and risk management processes maintained and reviewed annually. - Outcome: Financial systems and processes support operational efficiency and organisational growth.
Measure: Transaction processing, reconciliations, and payroll delivered accurately and on schedule. Improvements in process efficiency implemented. - Outcome: Finance contributes proactively to strategic decision-making and organisational development.
Measure: Financial insight and recommendations consistently inform senior leadership decisions. Evidence of finance-led initiatives driving cost efficiency or strategic impact. - Outcome: Finance function evolves to meet organisational needs and supports a culture of improvement.
Measure: New or updated systems, processes, or reporting tools implemented successfully. Finance function demonstrates improved efficiency, effectiveness, or scalability over time.
How to apply
To apply, please submit:
- A two-page CV
- And ane of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 2 March 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in Manchester w.c. 9 March 2026.
The eoa welcomes applications from people of all backgrounds, particularly those who are under-represented. We recruit based on values, skills, and contribution to our purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



The client requests no contact from agencies or media sales.