Management volunteer volunteer roles
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact.
Key Responsibilities
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Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams.
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Develop high-quality, persuasive, and compliant funding proposals and applications.
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Maintain SSI’s funding tracker, calendar, and reporting systems.
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Build and maintain relationships with funders, local partners, and community stakeholders.
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Support outcome and impact reporting to funders and the board.
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Contribute to SSI’s fundraising strategy and advise on opportunities for growth.
Core Duties
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Ensure fundraising and grant activities align with SSI’s mission and compliance standards.
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Exercise professionalism, diligence, and integrity in all fundraising matters.
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Safeguard financial accuracy and transparency in proposals and reports.
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Collaborate with internal teams to gather data, stories, and supporting evidence for applications.
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Create compelling marketing materials to promote fundraising initiatives across various channels.
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Join working groups or project committees related to fundraising and development.
Expectations of the Role
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Attend and contribute to team meetings and planning sessions.
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Stay informed about trends in funding, social enterprise, and community development.
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Participate in project groups or campaigns where relevant to fundraising objectives.
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Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion.
About You
Essential
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Commitment to SSI’s mission and community impact.
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Strong communication, collaboration, and organisational skills.
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Experience in fundraising, grant writing, or donor management.
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Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets.
Desirable
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Knowledge of social enterprise, food systems, sustainability, or community engagement.
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Understanding of finance, governance, or nonprofit operations.
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Lived experience of food insecurity or involvement in community-led initiatives.
What We Offer
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Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.
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Hands-on experience in fundraising, grant writing, and donor management.
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Networking opportunities through community events and partnerships.
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Reimbursement of reasonable travel and meeting expenses.
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Training and professional development to support growth and impact on SSI’s mission.
How to Apply
Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Uplift Project
The Uplift Project is a UK-based charity dedicated to supporting individuals experiencing emotional distress and financial hardship. We deliver peer-led mental health support, wellbeing workshops, and emergency aid to communities across the UK.
About the Project
Uplift Circles – Local Emotional Resilience Hubs is a 12-month in-house wellbeing initiative that delivers weekly, non-clinical support sessions across Derbyshire and South Yorkshire. The programme creates safe spaces for community members to share, connect, and build resilience through guided group discussions, one-to-one emotional check-ins, and resource sharing.
Role Overview
We are looking for compassionate and committed Charity Outreach Workers to support the delivery of Uplift Circles. You will help facilitate wellbeing sessions, support participants emotionally, and contribute to the smooth running of the programme.
Key Responsibilities
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Support weekly peer-led wellbeing sessions in local community venues
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Offer one-to-one emotional check-ins and signposting support
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Help distribute self-care and wellbeing resources
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Assist with session set-up, attendance tracking, and reporting
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Uphold safeguarding, confidentiality, and data protection standards
Ideal Candidate Will Have
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A caring, non-judgmental attitude and strong interpersonal skills
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A genuine interest in mental wellbeing and community support
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Good spoken English and ability to listen with empathy
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Awareness of boundaries and ability to escalate concerns appropriately
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Previous experience (formal or informal) supporting people is a plus
Training & Support Provided
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Safeguarding and Mental Health Awareness Training
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Volunteer Induction and Supervision
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Ongoing support from trustees and project coordinators
Visa Compliance Note
This role is eligible for sponsorship under the Temporary Worker – Charity Worker visa route. Applicants requiring sponsorship must meet UKVI eligibility criteria for voluntary charity roles.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES is seeking a Trustee Treasurer to join our Board and provide strategic financial
oversight, supporting the charity’s sustainability and continued impact for children and
young people’s mental health and wellbeing.
As a Trustee, you will share collective responsibility for governance and strategic
direction. As Treasurer, you will act as the Board’s lead for finance, offering informed
oversight, guidance, and constructive challenge, drawing on your professional finance
or accountancy experience.
Key Responsibilities
• Act as the Board’s lead Trustee for finance.
• Support the development and oversight of financial strategy, budgets, and financial controls.
• Provide scrutiny and challenge in relation to financial reporting, processes, and risk.
• Ensure the Board is informed of relevant financial regulation, compliance, and best practice.
• Contribute a financial perspective to Board discussions and organisational decision-making.
About You
You will bring relevant financial management experience (ideally with an accountancy
qualification), strong communication skills, and a commitment to good governance.
You will be confident working collaboratively and providing constructive challenge.
Previous trustee or charity sector experience is welcome but not essential.
Inclusion
YES values the insight that lived experience brings to effective governance. We
particularly welcome applications from people with diverse lived experience,
including LGBTQ+ communities, global majority backgrounds, and lived experience of
mental health challenges.
To apply, please send your CV and a cover letter setting out why you would
like to apply for the role.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you have experience in the legal sector and a passion for making a difference? We are seeking a new Trustee with legal expertise to help guide our strategy.
Key responsibilities
Governance and strategic leadership
- Actively participate in Board meetings and relevant Board committee meetings (e.g. Governance), providing objective advice on strategic direction, performance and resources.
- Work with the Chair, Chief Executive and other trustees to ensure the charity maintains the highest standards of governance, complies with all relevant laws and regulations and delivers on its mission.
- Contribute to the development, scrutiny and approval of organisational strategies, major projects and investment decisions, ensuring alignment with long-term goals.
- Champion the charity’s values, diversity and inclusion and ethical standards at all times.
Legal oversight and stewardship
- Support the organisation in complying with its governing documents, charity law, and other relevant legislation.
- Safeguard the organisation’s assets and ensure they are applied exclusively for charitable purposes.
- Support the Board in understanding legal duties, responsibilities, and liabilities.
- Contribute to setting and reviewing the organisation’s strategic direction.
- Monitor performance and ensure accountability across all areas of operation.
- Ensure financial stability and integrity, approving budgets and monitoring expenditure.
- Act as an ambassador for the organisation, promoting its mission and values.
Person specification
- Qualified solicitor or barrister or significant experience in legal practice
- Strong understanding of charity law, company law, compliance and governance frameworks
- Commitment to the organisation’s values and objectives
- Experience and understanding of the role of Company Secretary
- Experience at senior leadership level
- Exceptional communication, influencing and stakeholder management skills.
- Strategic thinker, capable of balancing detail with the bigger picture, and exercising sound independent judgement
- Deep commitment to the mission, vision and values of the charity, including principles of equality, diversity and inclusion.
Time commitment
This appointment requires a commitment to Rennie Grove Peace Hospice Care to attend quarterly early evening meetings of the Board of Trustees and serve on at least one Board committee (Governance Committee), with additional meetings as required.
In addition to attending meetings, trustees will need to make time to read and evaluate papers. All our trustees are encouraged to actively participate and engage in external events and networking to represent and promote the charity, where requested.
Appointments are usually for a term of three years with the possibility of two further three-year extensions by mutual agreement up to a maximum term of nine years.
Remuneration
This is a voluntary, unpaid trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with the charity’s policy.
The benefits of joining our Board of Trustees include:
- Professional recognition
- Networking opportunities with fellow trustees as well as access to forums and communities of likeminded trustees at other organisations.
- Training and support to get the best out of the role.
- Career development: Diversify your experience and demonstrate leadership, governance expertise and commitment to public service.
Application process
Please submit a covering letter outlining how your skills and experience would contribute to Rennie Grove Peace Hospice Care in your role as Trustee, together with a recent CV.
The supporting statement should demonstrate why you want to join our charity, your suitability for this role and specifically address the key elements of this role specification.
If your skills and experience fit, you will be shortlisted and final selection will be via a two-stage formal interview process with the Chair of Trustees, Chief Executive and one or two other Trustees.
Deadline for applications: 5pm on Friday 13 February
Interview dates: 26 February and 11 March
Please submit a covering letter outlining how your skills and experience would contribute to Rennie
Grove Peace Hospice Care in your role as Trustee, together with a recent CV. The supporting statement
should demonstrate why you want to join our Charity, your suitability for this role and specifically address
the key elements of this role specification.
If your skills and experience fit, you will be shortlisted and final selection will be via a two-stage formal
interview process with the Chair of Trustees, Chief Executive and one or two other Trustees.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.
You expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Disseminating relevant organisation-wide information and updates to the branch volunteers
- Supporting engagement and communication between the branch and wider organisation
- Drafting committee meeting agendas and taking and sharing meeting minutes
- Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
- Supporting the administration and update of the branch annual plan
- Sign-posting queries from members of the public
- Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided
Time expectation
Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Based in Newtown, Powys, Rekindle is a vibrant and committed charity, providing mental health support to young people aged between 16 and 25 years, in Mid Wales and the Shropshire Borders. As Chair, you’ll play a key role in shaping Rekindle’s future and building on the momentum of recent successes.
What will you be doing?
As Chair of the Board of Trustees, you will be responsible for ensuring that the charity trustee board functions effectively, meetings are led inclusively, and the board carries out its duties. You will lead the board in governing itself well, setting the strategic direction of the charity, creating a positive culture within the charity and holding staff accountable. You will monitor the agreed actions from board meetings to ensure that decisions are implemented properly and in a timely manner and build a strong, positive and respectful relationship with staff, volunteers, beneficiaries and other stakeholders. You will also act as an ambassador for the charity, representing its interests and values to stakeholders.
Time commitment
- 4 board meetings per year, plus minimum 16 hours per month (to be reviewed annually)
- There may be additional time commitment required however there is no fixed requirement as we appreciate that each Board member has different amounts of time they are able to offer
- Ideally the Chair will be local to the charity.
What are we looking for?
We are looking for an individual with a natural leadership style that is inclusive and collaborative. Rekindle is about to embark on some restructuring of its managerial tier; this will be with the help of Pilot Light and their 360 programme, and we would like the new Chair to be a part of this ideally.
Rekindle is currently developing a Youth Advisory Board that will consult and advise with the Board of Trustees once established, and so experience of this, although not essential, would be welcome.
Skills and experience:
- Demonstrable experience in leadership roles.
- Previous experience serving on a Board of Trustees.
- Ability to think strategically and drive organizational growth and impact.
- Experience in supporting and developing organizational strategy.
- 5-15 years of experience in governance and financial oversight.
- Must be located in commutable distance to Newtown, Powys.
- Experience in chairing meetings and creating an inclusive environment.
- Passionate about mental health, wellbeing and young people.
We aim to reflect the diverse communities, young people, and families we serve, and welcome applicants with lived experience relevant to our work.
What difference will you make?
Joining Rekindle's board as Chair offers a unique opportunity to contribute to a growing and dynamic charity. In recent years, Rekindle has expanded its operations, including employing seven staff members and moving to a larger premises, while maintaining its core services. The board is in a good, stable place. As Chair, you’ll play a key role in shaping Rekindle’s future and building on the momentum of recent successes.
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting Rekindle with their Chair recruitment. Applications should be made via TrusteeWorks in the first instance.
To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add value to the board.
Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?
ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life.
We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance.
This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.
Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:
· Supporting and encouraging a team of fundraising volunteers
· Planning fundraising events and activities with your team
· Allocating tasks before and during fundraising events
· Keeping financial records from fundraising events
· Encouraging and promoting a professional image of Cats Protection
· Following policies and guidelines and ensuring licences and permits are obtained for events
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
We're looking for someone with the following:
· Great people skills and the ability to bring out the best in others
· Excellent organisational skills
· The ability to prioritise and delegate
· An appreciation of the importance of handling money and charity resources responsibly
· Fine-tuned communication skills and a passion for engaging with people within your local community
· Basic IT skills to use Cats Protection systems - training and support can be provided
· Committee volunteers need to be aged 18+
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, and African, ensuring no survivor feels alone or silencedOur CIC operates through a community-driven, volunteer-led structure, . built by people who believe in truth, justice, and love as law.
This Is Not a Marketing Role. It’s a System-Building Role.
Tell My Truth and Shame the Devil C.I.C. exists to confront and expose the realities of childhood sexual abuse (CSA), centre survivor truth and accountability, support young people into economic empowerment, and build community-owned, open-source systems that serve people rather than capital.
We are:
- Values-led
- Anti-capitalist
- Community-driven
- Decentralised by design
We are not here to “optimise funnels” for profit alone. We are here to build ethical, scalable digital systems that mobilise people, protect the vulnerable, and sustain community-led change. The Founding Volunteer Digital Marketing Director plays a central role in making that possible.
About the role:
To design and maintain secure, usable digital systems that support operations, safeguarding and collaboration, enabling the CIC to function efficiently and scale responsibly.
The Purpose of This Role:
The Digital Marketing Director is responsible for designing, leading, and operationalising the CIC’s entire digital growth and outreach strategy during its founding phase.
This role exists to:
- Translate the CIC’s mission into measurable reach and engagement
- Build ethical digital pathways for donors, volunteers, ambassadors, and members
- Create infrastructure that allows the organisation to scale without losing its soul
You will not be inheriting a finished system. You will be helping to design it.
Core Responsibilities
Strategic Leadership
- Design and own the organisation’s digital marketing strategy aligned to 2026 goals
- Define how digital channels support fundraising, membership, volunteering, and campaigns
- Set priorities across email, landing pages, CRM journeys, and paid campaigns
Operational Delivery
- Oversee digital marketing systems including:
- Email marketing and automation
- Landing pages and conversion journeys
- CRM integration (e.g. CiviCRM or equivalent)
- Ensure campaigns are planned, executed, tracked, and reviewed
- Work closely with Social Media, Fundraising, Membership, and Digital Systems teams
Growth & Campaigns
- Lead digital campaigns for:
- Donor acquisition
- Volunteer and ambassador recruitment
- Community engagement
- Programme launches
- Ensure all growth activity is ethical, trauma-aware, and values-aligned
Data, Learning & Improvement
- Monitor performance metrics and conversion data
- Use insights to refine systems and campaigns
- Contribute to organisational learning and long-term sustainability planning
Founding Responsibility
- Help design the future paid digital marketing department
- Document systems, workflows, and decision logic
- Act as a steward of ethical digital practice within the CIC
What This Role Requires
You must:
- Be aligned with the CIC’s mission, values, and anti-capitalist stance
- Be willing to commit at a founding level during the unpaid build phase
- Be able to work with incomplete systems and help build structure
- Be comfortable collaborating across multiple teams
You should bring experience in some of the following (placeholders for HR to refine):
- Digital marketing strategy and execution
- Email marketing and automation systems
- CRM-based journeys and segmentation
- Campaign planning and optimisation
- Working with limited budgets in non-profit or purpose-led settings
Formal qualifications are not required.
Equivalent professional or lived experience is acceptable.
What You Will Gain
- A founding leadership role in a national CIC
- The opportunity to design ethical digital systems from the ground up
- Significant leadership and systems-building experience
- Personal transformation through meaningful, purpose-driven work
- A pathway to shaping future paid roles as the organisation scales
We do not promise certainty or immediate compensation.
We offer responsibility, influence, and the chance to build something that matters.
This Role Is Not for You If:
- You are looking for quick pay or low commitment
- You prioritise growth at any cost
- You are uncomfortable working within safeguarding and ethical constraints
- You want to “plug in” rather than build from scratch
- You are not ready to take collective responsibility for long-term impact
A Final Word
The digital world shapes how people understand truth, power, and possibility.
If you believe digital systems can serve communities rather than extract from them and you are ready to help build that reality from the ground up - this role may be for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcoming people out of the cold for a hot drink, or out of the heat for an ice cream, you know exactly what our visitors need as part of their visit to us.
By getting involved, you could…
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Join an enthusiastic team and make new friends
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Support visitors to gain the best from their day
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Learn about our access support equipment and how to welcome support animals in to the café
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Get the low down on the latest Ickworth bake to share with others
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Develop your hospitality skills and put them into practice
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Use your smile and customer service skills, so people feel at home
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Help us raise money so we continue our work looking after special places
What’s involved?
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Meet and greet visitors when they enter the café with a warm smile.
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Help with queue management and direct visitors.
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When visitors leave say goodbye and thank them for their visit.
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Undertake tasks ranging from clearing and preparing tables for the next visitor, to supporting families with pushchairs and wheel chair users navigate the pathways between tables.
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Use your smile and customer service skills to engage with visitors, share knowledge of the estate and generally enhance their visit
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Have a strong working knowledge of our menu and sharing this with visitors.
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Playing your part to continue our work looking after special places
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Learning and developing a range of skills such as exceptional service, access support knowledge and sharing what’s on at Ickworth.
This role will suit you if you are:
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Are cheerful and like being around people – you’ll meet a lot at lunchtime!
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Are looking for a varied role – you’ll be looking after a whole range of visitors
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Are keen to be part of a team
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Are good at keeping places looking tidy and welcoming
Have a keen eye to detail to notice when a visitor needs help
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Love chatting about food, new recipes and where our ingredients come from
We’re Europe’s biggest conservation charity and we look after nature, beauty and history for everyone to enjoy.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us deliver our innovative E-Save app and outreach programme?
What will you be doing?
To support delivery of the E‑Save app, you’ll provide essential administrative support to our volunteer‑led, largely remote organisation.
You’ll help keep the charity running smoothly by supporting the board and key personnel with communications, record‑keeping, document updates, online meeting organisation, task tracking and maintaining clear, well‑ordered systems.
What are we looking for?
We’re seeking a UK‑based volunteer with at least three years’ administrative experience, including confident use of Microsoft tools.
You’ll be organised, detail‑focused and able to manage your own workload.
You’ll support meetings, maintain online files, update documents, manage data and contact lists, and provide general admin support to the Board, Operations Director and volunteer HR team as needed.
What difference will you make?
Your work will provide the operational backbone needed for the organisation to grow and deliver its ambitious programme.
By ensuring effective administration and communication, you’ll help enable drive the focus on environmental impact—supporting the delivery of the E‑Save app and helping bring practical climate action into everyday homes across the UK.
We interview on a rolling basis—apply early! Include a brief outline of your motivation and skills, and portfolio links if relevant.
UK based applicants only.
Empowering people to live and work sustainably. We inform, inspire and enable people to take practical action on climate change and the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Role Holds the Line Where Community Meets Trauma
Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.
This is not a passive moderation role. It is a systems and safety leadership role.
Purpose of the Role
This role is responsible for:
- Protecting members from harm.
- Preventing retraumatisation.
- Upholding community standards.
- Supporting moderators and volunteers.
- Ensuring safeguarding procedures are followed in real time
The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.
About the role:
To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.
Experience Qualification and Requirements
Essential experience
- Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
- Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
- Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
- Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
- Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.
Essential skills
- Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
- Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
- Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
- Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
- Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
- High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
- Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.
Desirable (not essential)
- Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
- Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
- Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.
Training / qualifications
- Formal safeguarding training is desirable but not essential.
- Training and clear CIC-specific protocols will be provided.
Main Responsibilities/ Key Duties
- Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
- Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
- Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
- Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
- Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
- Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
- Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
- Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
- Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
- Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.
This role is not suitable if you:
- Avoid conflict or boundary-setting.
- Want purely creative or social engagement.
- Are seeking unstructured peer support roles.
- Are unable to step back emotionally when required.
- Expect immediate paid employment
Important to Be Clear
This is:
- A volunteer role during the build phase.
- A role with real authority and responsibility.
- Not symbolic — decisions made here directly affect safety
Paid roles will be introduced as funding and sustainability allow.
Next Steps
Shortlisted applicants will be invited to:
- A safeguarding and scenario-based discussion.
- A boundaries and escalation conversation.
- If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.
A Final Word
Community safety is about people, not control.
If you know that: Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a befriending role to visit a 75-year-old die hard Watford FC fan in Borehamwood. He is looking for a man to join him at home for a cup of tea, to watch Final Score with him, and in time perhaps take him in his wheelchair to feed the ducks nearby or to Church on a Sunday.
His mobility and verbal communication are limited, so patience and a loud, clear voice are key. It may take some time to get to know one another, but soon enough you’ll find you can get an enthusiastic thumbs up for football talk and maybe even a cheeky grin if you make an impressive joke!
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This will start as a Stop and Stay visit role, meaning that the person you’ll be visiting might have some verbal communication skills or they use sounds and/or facial/body expressions to communicate with you. The person you visit might choose to take part in simple activities or watch you doing the activities. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tend to be around half an hour to an hour long.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- A craft activity at home
- Reading a book/magazine together
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
We are looking for a patient and caring volunteer to visit a man in his 50s who lives in a supported living home in central Leicester. He enjoys browsing holiday brochures, watching sports and films, and singing along to karaoke. A big fan of planes and football, he also likes cooking simple meals, gardening, and listening to music. He’s independent with many things like making drinks and snacks, and has a great sense of routine, plus, an impressive mug collection! If you enjoy good company and light-hearted activities, this could be a lovely match.
This is a Stop and stay, let’s get busy visitor role which means the person you will be visiting can communicate actively with you and take part in choosing or planning activities. As you get to know each our you may choose to ‘go out’ either with or without support from the staff that supports the person you visit. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around an hour or longer, depending on what you do.
In this role you will spend quality time with the person you visit and could do a range of different activities like: • Sitting and having a chat • Checking in on their well- being • Going out to a local café/pub for a meal/drink • Enjoying a walk • A craft activity at home • Reading a book/magazine together
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to appoint a voluntary Trustee for our charity who will also take up the role as our secretary.
We are looking for someone who wants to make a difference; helping build & grow the charity with the benefit of good governance.
Is this role for me?
As you would expect the secretary role will be responsible for supporting the Chair by making sure meetings are communicated, agendas are developed, & that minutes are produced with actions followed up. It would also involve maintaining a well-organised filing system of critical documents, policies & governance records, as well as ensuring compliance with reporting requirements such as Charity Commission filings. But this will not be a case of walking in & taking over the reins; we are going through a period of change & are looking for someone who will help us put in place the processes & controls needed for a well-run charity.
We are looking for a secretary who will push us & keep us on track. Make no mistake, it will certainly be hard work initially as it will take some time as we work to get everything in place, so you would need to be ready to commit to this. Once things become established then it would be up to you just how much time you want to dedicate beyond keeping everything on track.
Who is The League of Friends of St Mark’s Hospital Maidenhead?
The League of Friends have been supporting patients in St Mark’s Hospital for over 50 years, helping to provide equipment & an environment that enhances their comfort & care.
We maintain the gardens in the Henry Tudor ward & in Out-Patients, including providing outdoor furniture & planting, as well as providing a range of daily newspapers & making sure a nice cup of Nespresso coffee is available too. We have also helped the hospital over recent years by providing; a cardiac resuscitator, an ECG module, hydraulic treatment couches, specialised podiatry & audiology equipment, and software for a Dexta bone density scanner.
Why are you recruiting now?
While we are proud that we have been supporting St Mark’s for over 50 years, including during the COVID19 pandemic, we have recognised that we now need to need to “regroup”.
The charity has identified 2 immediate objectives; firstly, to develop our fundraising efforts as these have slipped since the pandemic, & secondly, to introduce standards of governance which ensure we fulfil statutory obligations & achieve best practice within a small charity environment.
We have recently appointed a new Treasurer to strengthen financial controls, & a further trustee with responsibility for developing our marketing effort which will provide a firm footing for fund raising. Further trustees have recently been appointed which support our charitable giving within the hospital. But we recognise that we are lacking the skills, knowledge & disciplines that a good secretary can provide.
What sort of person do I need to be?
- Hungry for change
- Tenacious
- Pragmatic
- Detailed & meticulous
- Knowledgeable of charity regulations & best practice - or not frightened to find them out & go on to implement them
- A self-starter who is able to drive us towards the changes needed
- A strong communicator
- Tech savvy – able to use MS office & have the ability to work online as needed
How much time would I need to dedicate?
You would need to have enough time to arrange, plan & follow up on Trustee meetings. At present these typically take place in alternate months but there may be a need to move these to monthly as the charity grows. One of these meetings will also include the AGM. Meetings are held in Maidenhead.
As secretary there will be other activities which will require action between meetings, for example, keeping the Charity Commission updated, maintaining policies & renewing insurance. While these activities are not onerous their timely upkeep is obviously important.
One of the key features of this appointment will be the need to drive change & establish good governance within the charity. Although we are looking for someone who can help move this forward at speed, we also recognise that “Rome wasn’t built in a day”!
What will I get out of it?
- Helping to make the lives of patients in hospital more bearable is hugely rewarding.
- The role will be CV enhancing, demonstrating valuable skills & qualities to potential employers; particularly being able to illustrate your ability to influence & to drive change
Is there anything else you think I should know?
Apart from attending our meetings in Maidenhead all other work should be able to be done from home.
This is a volunteer role & necessary expenses incurred will be reimbursed.
We support patients in St Mark's hospital to enhance their comfort and care
The client requests no contact from agencies or media sales.


