Contract jobs

Join our growing organisation and help us to improve services, drive innovation and understand where we can make the biggest difference.

Data and Insights Lead
Location: Aylesbury, hybrid role with weekly office attendance
Hours: Full-time, 35 hours per week (substantial part-time e.g. 28+ hours considered)
Salary: Circa £45,000 per annum (pro-rata for part-time hours)
Contract: Two-year, fixed-term contract

Data and insights are crucial to everything we want to achieve. This exciting new role will help us understand and improve how we use data and insights to inform our strategic development. Importantly, you will help us reach new audiences and inform our investment into new activities.

However, your role will cover a broader remit across the organisation, leading and implementing data and impact strategies. This is the perfect role for someone who has:

• Solid experience of gathering and interrogating data and insights, with fantastic analytical skills.
• Creative, strategic and with a solid understanding of what good impact looks like.
• Excellent digital skills and the ability to understand a wide range of data sources and insights.
• A team player who can communicate and collaborate effectively.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced leave entitlements.

Lymphoma Action has been providing expert information and wide-ranging support for nearly 40 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our values, as well as prioritising a creative, inclusive and supportive environment.

This is a hybrid role, offering the flexibility of office-based and home-working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period, as needed for meetings or to meet the needs of the role.

Closing date: Friday 19 September 2025, 12pm
Interviews: Tuesday 30 September 2025 in Aylesbury

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can download the Recruitment Pack for this position.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

We have an exciting opportunity for a Service Delivery Assistant to join the Safer Space Plus team in London, working 18.75 hours a week.

Working from the office one day a week with the remaining hours to be agreed with the successful candidate to include some evenings.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a service delivery assistant you will be:

Supporting the service manager to provide a high quality service to victims of domestic abuse.
Be the initial point of contact for families referred into the service, completing initial risk and needs assessments over the phone
Providing information, advice and guidance to those families you engage with
Maintaining clear and accurate records within our case management system
Working with sensitive, confidential and secure data

You will need:

• Effective verbal/written communication and numerical skills.
• Experience of working in a client focused service area or setting.
• Experience of working and adhering to policies, processes and procedures.
• Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Good understanding and knowledge of office systems and business support functions.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.
• A team player with a flexible working approach.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you want to help improve the lives of people with disabilities through the power of assistance dogs? To help us create amazing partnerships, we need amazing people.
 
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
 
We are looking for a passionate and innovative individual to join our dedicated Puppy Training Team as a Puppy Trainer. This is an exciting opportunity at a prominent assistance dog charity for a dog training instructor to develop their skills and take on new responsibilities within this rewarding field.
 
Position: Puppy Training Coordinator
Hours: 22.5 hours per week (3 days per week).
Contract: Temporary Maternity Leave Cover (9 month minimum contract)
Location: Homebased in South Hampshire. This role covers a specified geographical location in the Southeast of England - South Hampshire (purple area on the map attached). There will be regular travel involved in this role to undertake visits, training sessions and to transport dogs and puppies, therefore it is essential that you have a driving licence and appropriate vehicle for work purposes or the ability to travel significant mileage in line with the requirements for the role. See the job description for the area map.
Direct Reports: Puppy Training Volunteers
 
You will be part of the ambitious puppy team, developing, coordinating, and supporting the puppy training programme. You will have the opportunity to work with and train volunteers in the appropriate care and training of Canine Partners’ puppies. You will work with puppies from eight-weeks to approximately 15-months old, ensuring they receive appropriate socialisation and training before entering our assistance dog training, giving them the foundations to learn how to be life-changing assistance dogs, bringing greater independence and quality of life to people with physical disabilities. A proactive approach is key to maintaining the welfare and behavioural standards for the puppies. All training at Canine Partners follows best practice, positive reinforcement methods and this role is an ambassador for this approach.
 
About you:

• Experience of working with puppies.
• Good working knowledge of best practice dog training and behaviour.
• Good practical dog handling and training skills.
• Effective interpersonal, communication and relationship building skills.
• Strong administration skills with accurate record keeping.
• Coaching/ Teaching skills.
• Computer literacy/ IT skills (MS Office – minimum requirement basic level)
• Full UK driving licence and use of appropriate vehicle for work purposes.
• Ideally, you may have experience of working with volunteers.

 
It may be advantageous, but not essential, for you to have a relevant Animal Behaviour and Training Council – Animal Training Instructor (ABTC-ATI) accreditation. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
Interested?
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
 
Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
Closing date: 22nd September 2025
 
First interviews are scheduled to take place online (via MS Teams) in the week commencing 29th September 2025.

Second interviews are scheduled to place in person the week commencing 6th October 2025.
*Subject to changes.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
REF-223 525

Thanks for taking the time to review the role of Corporate Partnerships Manager (Freelance) with Family Holiday Charity.

We’re here to help families facing some of life’s toughest challenges to experience the anticipation, joy and impact of a break from the day-to-day. Can you help us?

This role is key for helping us transform for the future - and help more families! Focusing on actively engaging potential partners and prospects, this role plugs a capacity gap in our small fundraising team. With a small (cold) pipeline in place, a new CEO actively out and about and engaging, we need support to translate the opportunities into income.

Our ambitions are high - we’d love one of the “big ones” (you know, the ones we all dream about with supermarkets and banks). But honestly? We’re realistic. We need multiple partnerships at different levels to have a stable base. However, we’re also ambitious to take a risk on some of the higher-value options, too.

To help us with our opportunity (and yes, challenge), you’ll have experience of working across corporate partnerships and income generation - ideally in the charity space. You’ll be able to demonstrate a track record of securing deals at multiple levels, and of being creative in your pitches and approaches. And you’ll be able to help us get to the next level in terms of our offer, engagement and pipeline for the future. This is a really great opportunity for us to co-create what needs to happen next for us - where can you add value to what we need to be happening!

We’re a small but flexible team - just like our approach to work. This is a freelance role, ideally for 3 days per week until Christmas with a start ASAP but we’re flex on that too - what's your availability? How can you help?

Feel free to drop me a line and chat if you’d like to know more or want a preliminary conversation.

We are the voice of cycling in Oxford.  We support more people to cycle in Oxford, more often and more safely

We are seeking an experienced, self-motivated locally based individual to take forward our strategy.   This person will lead the work of the Cyclox infrastructure; increase Cyclox membership, ensure we are compliant and work closely with our Campaigns Lead  which will include research, input into campaigns, fundraising applications and perform other administrative functions.   We are looking for someone who is very flexible and can work work with a wide range of stakeholders.  Ideally we would prefer one person but please indicate if you would prefer to do this as a job share. 

We aim to have the job filled as soon as possible.  Applications close at 5pm on Monday 15th September, with interviews taking place in early October.   

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are now looking for a Head of Security to join us on a full-time, two-year fixed term contract basis, working 36 hours per week.

The Benefits

• £65,000 - £72,000 per annum, depending on experience, with an 8.5% allowance in lieu of overtime/on-call requirements (non-pensionable)
• 26 days' annual leave, plus public holidays
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a new opportunity for strategic security leader ready to shape and deliver a robust, values-driven operating model.

The Role

As the Head of Security, you will define and lead our security operations, ensuring our environments are safe, secure, and welcoming for all. This is a pivotal role that blends strategic oversight with operational assurance, working across teams to embed best practice and resilience.

You’ll support senior leadership and work alongside key partners such as the Met Police in developing and implementing a public-facing security operating model aligned with our legal obligations, contractual commitments, and core values.

You will also ensure comprehensive security risk assessments are conducted across operational teams, identifying and mitigating risks in close coordination with Health & Safety.

Additionally, you will:

• Collaborate with staff to design and implement procedures that reduce risk, respond to incidents, and foster a secure and reassuring environment for visitors and colleagues
• Lead on security governance, ensuring clear documentation, compliance, and reporting of incidents and investigations
• Contribute to the creation of a new internal security policy, supporting the Director of Corporate Services.

About You

To be considered as the Head of Security, you will need:

• Significant experience of strong partnerships with evidence of building and maintaining effective relationships, negotiation and influencing
• Significant experience of conducting, facilitating and documenting effective risk assessments, with appropriate scoring and risk mitigation
• Good knowledge and awareness of relevant security regulations and standards, and relevant legislation
• Effective networking to maintain high profile links e.g. with police, Councils etc through partnership and stakeholder engagement.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

Senior Statistician 

London

£37,734 – £50,391

The Federation of Royal Colleges of Physicians of the UK is seeking to recruit an experienced statistician to provide six-months maternity leave cover.

The successful candidate will be comfortable with all aspects of data collection, management and analysis with proven ability to work both independently and collaboratively within a team. The appointed individual will play a pivotal role in the development of quality processes and managing data to support reporting, research activities and associated publications. 

Key responsibilities

• Using good technical skills to explore, manage and report on data, including being competent with a range of data analysis software
• Contributing to the development of Federation systems and processes for quality purposes
• Analysing and presenting findings data in a clear, user-friendly manner
• Delivering data analysis components of the Federation EDI Action Plan and quality management reporting
• Delivering tasks required by the R&D Oversight Group and associated committees
• Contribute to the drafting and presentation of results for external audiences
• Working cross-departmentally and with external stakeholders where required.

Requirements

• Educated to at least degree level or equivalent in a discipline requiring substantive data investigation and analysis techniques, such as mathematics or statistics
• High-level competence in using and applying a range of statistical software packages (particularly R and SPSS) for data analysis and presentation purposes
• Good understanding of statistical theory and limitations of different techniques
• Knowledge of data security, encryption techniques and statutory UK data governance frameworks
• Experience of presenting complex information to suit different audience types
• Good communication and teamworking skills.

About you

The Federation of the Royal Colleges of Physicians, based in the UK with international reach, is a collaboration between the:

• Royal College of Physicians of Edinburgh (RCPE)
• Royal College of Physicians and Surgeons of Glasgow (RCPSG)
• Royal College of Physicians of London (RCP)

Collectively, the colleges represent more than 50,000 physicians worldwide and provides a valuable professional network, with opportunities to share best practice and ongoing educational opportunities.  The Federation develops and delivers services to support doctors at every stage of their careers, including:

• continuing professional development (CPD)
• examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK))
• training (Joint Royal Colleges of Physicians Training Board – JRCPTB).

The Research and Development function is responsible for the management, investigation and analysis of qualitative and quantitative data arising from the UK postgraduate medical training and assessment systems.  Data is analysed to ensure quality, investigate areas of concern, identify trends and report relevant findings for further discussion, such as via committees, reports, conferences and peer-reviewed journals.

Please note, agency inquiries will not be considered.

Closing date: 15 September 2025

Shortlisted candidates will be notified by: 25 September 2025

Interview date: Expected 29 and 30 September 2025

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.

School Engagement Coordinator - Northern Ireland
Location: Belfast, UK. We operate in a hybrid pattern, combining home working with attendance at the office
Contract: Fixed term, to 31st March 2026
Hours: Full Time. 5 days a week, 35 hours Monday to Friday
Salary: £28,000 - £30,000 (GBP) Pro-rata per annum plus Into Film benefits
Team: Activation Team
Seniority: Mid-Level

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. 

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below.

Role Summary

• The School Engagement Coordinator for Northern Ireland serves as a crucial liaison for the Into Film programme in the region. This role involves actively engaging with schools and educators to promote and support their participation in various initiatives related to film, games, and creative media.
• The Engagement Coordinator will be instrumental in ensuring that schools and teachers have access to the full range of educational resources, training, and opportunities offered by Into Film. They will collaborate closely with the Northern Ireland team to provide tailored support and foster meaningful connections between schools, the creative arts, and the industry.

Given the nature of the role, the Co-ordinator may need to work occasional weekends and extended hours, as well as travel regularly to designated regions and occasionally elsewhere in the UK.

Main Responsibilities: 

• Proactively engage with schools, teachers, and educational stakeholders across Northern Ireland to raise awareness of Into Film's programmes and resources.
• Deliver a range of educational activities, including school workshops, screenings and industry events, tailored to the needs of the local area.
• Develop and maintain strong partnerships with schools, creative organisations, and screen industry bodies to support the delivery of Into Film's initiatives in NI.
• Contribute to the planning and implementation of Northern Ireland-specific programmes, including Story Builder, Games, Teaching with Film, Careers and Progression, and Young Creatives.
• Collaborate with teams across Into Film to ensure a joined-up approach to programme delivery, KPI achievement, and budgetary oversight.
• Ensure that Into Film's programmes respond to local needs and reach across Northern Ireland, while also feeding into the organization's UK-wide initiatives.
• Manage local partnerships and relationships, utilising CRM (Salesforce) to input and analyse data, create reports, and inform programme design.
• Support the existing Northern Ireland team with the delivery of locally funded projects and initiatives.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Significant experience in designing and delivering engaging educational programmes, including youth workshops and industry-facing events.
• Demonstrated knowledge of the Northern Ireland education system, curriculum, and the local creative/screen industries.
• A track record of establishing and nurturing partnerships with schools, organisations, and industry stakeholders.
• Proven ability to successfully manage projects, including cross-departmental collaboration, budget oversight, and timely delivery.
• Experience in using data to generate reports, analyse programme impact, and inform future initiatives.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences.
• Strong organisational and time management skills, with the capacity to manage competing priorities and deadlines.
• This role involves frequent travel to schools, including rural areas. Applicants must have a full, clean UK driving license and access to a reliable vehicle. Unfortunately, we cannot consider candidates who do not meet these requirements.
• A commitment to equality, diversity, and inclusion, and a demonstrated understanding of how to reach and positively engage underserved and underrepresented individuals and communities.
• This position involves regular travel to various locations across NI and occasional travel to other parts of the UK.
• Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
• All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance and Access NI check, acquired at Into Film’s expense; employment is dependent upon this.

Desirable:

• Project management
• Event management
• Partnership management
• Delivering training/workshops
• Understanding the Northern Ireland education system
• Collaboration
• Communication
• Youth Engagement
• Independent travel
• Familiarity with the Microsoft Office suite
• A love and knowledge of film and or games 

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role. 

We are open to flexible working models wherever the role allows, including working compressed hours.  We also offer a range of staff benefits and perks which are detailed below

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. 
• Pension – matched up to 5% of salary (2% above statutory employer contribution). 
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film. 
• Enhanced parental/paternity/shared parental leave. 
• Interest-free non-essential study loans. 
• Interest-free bike/scooter/travelcard loan. 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health insurance cover – non-contributory (apart from employee tax contribution). 
• BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. 

Closing Date: 8:00am, 30th Sep 2025 BST

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

No agencies please.

We’re looking for a creative and hands-on communications all-rounder to support Climate Spring across digital, brand, marketing, events and general communications.

The Communications and Marketing Coordinator will work closely with the Head of Communications and Events as well as the Development and Events Coordinator, helping to deliver and evolve the organisation’s communications strategy. The post holder will also support communications and content creation for Climate Spring's Climate Fiction Prize, a new literary prize celebrating novels tackling the climate crisis.

This is a broad and varied role ideal for someone with a strong visual eye, excellent copywriting skills and experience across digital, social media, website and brand management.

KEY RESPONSIBILITIES:

‍Digital and Content:

• Maintain and update the Climate Spring website (Webflow).
• Draft, edit and publish content across a variety of channels, including website, social media, newsletters and events copy.
• Support the management of Climate Spring's social media channels and calendars; create and post content.
• Lead on compiling and gathering content for Climate Spring’s monthly community newsletter.
• Support social media output for the Climate Fiction Prize as needed.

‍Brand and Marketing:

• Act as brand guardian alongside the Head of Communications and Events, ensuring consistency across all communications outputs and materials.
• Support the design and production of assets for Climate Spring and the Climate Fiction Prize using Canva (social posts, invites, presentations, event materials).
• Keep up with branding and marketing trends and suggest fresh approaches to drive engagement and community building across channels.

Events Communications:

• Support the promotion and communications around Climate Spring events (in-person, online and partner-led)
• Working with the Development and Events Coordinator to manage and send out event invites, manage RSVPs and event follow-ups.
• Support the promotion and marketing for Climate Spring’s workshops and training offerings.
• Help identify and coordinate new event opportunities.
• Attend Climate Spring events (in-person and online), take photos and cover on socials as required.

Reporting and  Admin:

• Track and report on communications activities, including press coverage, social, newsletter and website analytics to optimise impact and reach.
• Assist with general communications, events and marketing planning.
• Manage and maintain mailing lists (newsletter list, press lists).
• Maintain and share the communications and events calendar.

MINIMUM ROLE CRITERIA AND SKILLS:

• Proven experience in a busy comms, digital, marketing or public affairs role (agency or in-house).
• Excellent copywriting skills across web, social and editorial.
• Strong visual eye for branding and attention to detail.
• Experience of creating engaging social media content tailored to different platforms.
• Experience with CMS management (Webflow preferred).
• Highly organised with strong project and time management skills.
• Confident communicator who can work independently and as part of a team.
• Excellent administrative and IT skills.

ADDITIONAL HIGHLY DESIRABLE SKILLS:

• Design experience (Adobe Creative Suite/Canva).
• Video editing skills (especially for social media formats).
• Experience with e-marketing tools (e.g. Campaign Monitor).
• Familiarity with social and web analytics tools (e.g. Google Analytics, social media analytics platforms like Hootsuite/Buffer).
• Experience in digital marketing and running and tracking paid social media ads.
• Knowledge of the film/TV/creative industries is a plus.

We strongly encourage applications for this role from people with a disability and if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee you’ll get to the next stage* (minimum criteria above). We're happy to discuss any support/personalisation you may need during our selection process as a reasonable adjustment.

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. With an emphasis on energy efficiency, you will support community groups and volunteers to develop and deliver community energy projects in their own neighbourhoods. You’ll play a key role in building knowledge, confidence and capacity within communities, and supporting them to take forward practical projects that save energy, cut bills, and contribute to tackling the climate crisis.

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. Your primary responsibility will be to develop renewable energy projects and carry out feasibility studies. While our current focus is on solar PV — including both ground-mounted and rooftop systems — we also work on other renewable energy projects, as well as proposals that combine multiple technologies.

The role offers the opportunity to form close working relationships with interesting, innovative and driven community energy groups in Leicester and Leicestershire.

Online Product Lister

Full time, 35 hours a week

Fixed Term, 12 months

£23,146.24 a year

Salford, Manchester, M50 1BX.

Job description

The Online Product Lister (Known internally as eCommerce Online Sales Executive) plays a vital role in generating income for Scope to support disabled people and their families. A key part of this role is listing a variety of donated items for sale on Scope’s online selling channels.

Full time, 35 hours a week

Fixed Term, 12 months

Location: Scope’s Ecommerce Hub - Westlink Business Park, Salford, M50 1BX.

The hub operates from 8am - 8pm, Monday to Sunday.

Some evening, weekend and Bank Holiday working will be required in line with Ecommerce Hub operating hours.

The role

The Online Product Lister is responsible for completing high quality listings through accurate photography and detailed descriptions.  The role will involve listing a variety of different products including home and garden, clothing and seasonal cards and items.  Product market research and price checking are also key responsibilities of this role.

About you

You will have:

· Good communication skills, including the ability to write copy and create high quality listings.

· The ability to research products online and work to daily targets.

· The role requires continuous manual handling of stock in volume, daily. It will require a reasonable level of fitness and exertion, including carrying stock on a regular basis.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Closing date for applications: 11:59pm GMT, Tuesday 9 September 2025.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Edinburgh, however very flexible homeworking arrangements are available. 

Contract: 18 months fixed term contract

About the role

The Senior Digital Campaign Officer will play a key role in our work to end homelessness in Scotland – designing creative ways to engage the public with our latest campaign around the next election, using digital channels, including our website, social channels and email.

You will lead the creation of supporter journeys to mobilise people across Scotland; turning public awareness and interest in homelessness into meaningful actions that lead to change. You’ll work with others to make sure our campaigns are joined up with our digital, data, technology and marketing teams, and to make sure that our digital campaigns have a direct impact on the policies and practices needed to end homelessness.

About you

1. Experience of developing digital influencing strategies that result in significant increases in the volume of new supporters and deepened involvement for existing supporters.

1. Excellent technical knowledge and experience of digital tools and channels, particularly Engaging Networks and Adestra.
2. Ability to think creatively, develop and test digital tools which strengthen campaigning successes.
3. Strong communication skills including the ability to write campaigning materials for supporters e.g. website pages, social media posts, campaign emails, campaign actions, blogs.
4. Ability to collaborate with people from different teams to achieve goals.
5. Excellent project management skills.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14 September 2025 at 23:59

Interview process: Competency-based interview + written task.

Interview date and location: Interviews are scheduled for Monday 22 September.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the Role

Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
 

What you’ll do:

• Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
• Oversee income and data processing, enquiry handling, and complaint management.
• Drive continuous improvements in systems, processes, and supporter experience.
• Monitor KPIs, report on performance, and implement service enhancements.
• Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
• Collaborate with teams across MAP to deliver supporter-focused solutions.

About You

What we’re looking for:

• Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
• Strong people management skills, with the ability to coach, motivate, and develop teams.
• Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
• Experience improving processes and meeting/exceeding service level agreements.
• Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
• CRM experience (Microsoft Dynamics desirable).

Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.

 KEY RESPONSIBILITIES 

Supporter Experience and Relationship Management 
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient 
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels 
(written, verbal and digital), supporting the team to continually improve interactions with 
supporters. 
- Be responsible for translating complex organisational and campaign information into 
clear and actionable briefs, messaging, scripts and training resources for the team. 
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are 
heard across MAP’s teams. 
Team Leadership and Development 
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe 
environment where the team can do their best work, learn and collaborate. 
- Line manage the Supporter Care and Database Assistants – set clear objectives and 
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and 
supporting their wellbeing. 
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in 
delivering exceptional supporter care and acting as the first point of escalation. 
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care 
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great 
interactions with every supporter who emails, calls or writes to us. 
- Regularly review, monitor and report on KPIs, including the speed and quality of 
interactions. Identify trends, opportunities and risks and be responsible for 
implementing timely and appropriate adjustments where necessary. 
- Be responsible for submitting complaint and feedback reports and information for 
quarterly reporting to the SMT and board. 
- Presenting quarterly reports more widely across MAP and proactively share feedback, 
complaints and compliments with relevant colleagues. 
- Adopt a culture of continuous improvement, leading and supporting the team to 
develop processes to better meet SLAs and supporter needs. 
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to 
troubleshoot non-technical issues and provide a high level of support and training to the team.                                     Cross-organisational collaboration 
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is 
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management. 
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider 
Compliance and risk management 
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations. 
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice. 
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust. 
General responsibilities 
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice. 
PERSON SPECIFICATION 
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities. 
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences. 
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively. 
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers. 
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context. 
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable). 
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus. 
- Knowledge of payment processing and regular giving administration. 
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel. 

PERSONAL ATTRIBUTES 
Essential 
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging. 
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives. 
- An ability to apply awareness of diversity issues to all areas of work. 
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team. 
- Ability to communicate complex information with confidence and clarity. 
- Commitment to MAPs anti-discriminatory practice and equal opportunities. 
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity. 
- Ability to work weekends and evenings on occasion in the case of emergencies. 

Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within 
the person specification