Marketing Jobs

We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious direct marketing team. As the fastest growing medical research charity in the UK, we’re proud that the direct marketing team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.

Working with different teams across the charity, you’ll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You’ll also work with external agencies on our face-to-face fundraising campaigns. Activities in the acquisition portfolio are diverse; from developing the donor’s online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.

As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPIs. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.

The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.

You’ll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common – compelling people to support our work and bring about life-changing dementia treatments.

Main duties and responsibilities of the role:

Campaign Management

· Plan, manage and deliver successful campaigns across a range of channels including face-to-face, digital and print.

· Successful management of fundraising agencies and suppliers; ensuring relationships are effective and productive.

· Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising.

· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities, to include mystery shopping and call listening.

· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.

· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor’s online user journey.

· Continuous improvement through test and learn principles across all activities.

· Integration of campaigns across the charity to drive maximum value.

· Development of compelling communications and materials to support all activities.

Planning and Budgeting

· KPI tracking, trend analysis and interrogation of results at all levels.

· Live programme optimisation to ensure targets are met.

· Input to annual planning and development of individual giving campaigns.

· Assist Direct Marketing Manager with compilation of detailed income and expenditure campaign budgets.

· Work with Direct Marketing Manager in developing the Acquisition programme and strategy.

· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPI’s.

Finance and Reporting

· Ensure daily campaign tracking and reporting.

· Routine end of campaign reviews and analysis.

· Ongoing reporting on long-term success measures such as attrition and ROI.

· Invoice reconciliation and processing for timely payment.

· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.

 

What we are looking for:

· Reporting and ability to understand complex data sets.

· Understanding of compliance in fundraising.

· Campaign management.

· Briefing and working with external suppliers.

· Direct marketing across a range of media and routes to market.

· Copy writing and proof reading.

· Good organisational skills and the ability to prioritise workload.

· Focus on results and continuous improvement.

· Excellent attention to detail.

· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.

· Agency management skills.

· Use of CRM or database systems.

· Strong team player and self-motivator.

· Flexibility to work some unsocial hours and willingness to travel independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 6th May 2024, with interviews likely to be held week commencing the 13th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply:

Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Talent Set are delighted to be working with The Royal Marsden Cancer Charity to find their brand new Marketing Campaign Manager.

The Royal Marsden offers hybrid working, with a requirement of 2 days per week based at their Chelsea or Sutton site, with occasional working from Chelsea or Sutton site. Salary for this role is between £40-44k per year.

The Marketing Campaign Manager will lead the end-to-end delivery, and measurement of defined marketing campaigns, seeking efficiencies and development opportunities for growth. They will implement insight driven test and learn programmes and work to identify new marketing opportunities and audiences.

We are looking for a passionate and proficient marketer with experience of driving the development and delivery of complex integrated campaigns, someone who is a confident communicator and has strong relationship management skills.

Key Responsibilities:

· Successfully manage the strategy development and delivery of key defined marketing campaigns such as The Banham Marsden March from brief to launch and evaluation, on time and to budget, to achieve growth.

· Project manage these campaigns, ensuring marketing deliverables and milestones are met, and incorporate marketing activity across our channel mix. This includes defining and agreeing the brief with the key stakeholder, defining timings and budgets, and gathering quotes.

· Work cross-functionally with Fundraising colleagues and across the Marketing and Digital team to understand and develop, design and execute marketing campaigns applying a holistic view, which unifies channels and customer engagement touch points.

· Manage the day-to-day relationships with associated external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.

· Manage the Marketing Officer, supporting them to deliver their objectives and ensuring their development.

Person Specification:

· Creating marketing strategies for individual campaigns or products, including the testing of new tactics or ideas.

· Proficiency in executing end to end multi-channel marketing campaigns or projects from brief to delivery.

· Excellent written and oral skills including strong content production and brief writing skills.

· Working across multiple teams, with a range of internal and external stakeholders of all levels.

· Delivering clear, collated and focused feedback to agencies and stakeholders.

· Excellent knowledge of creative design principles – showing good creative appreciation and an ability to recommend direction.

· Establish and report against KPIs which measure success, impact and effectiveness.

· Management of an officer level line level report, or desire to take on this responsibility.

· Strong project and campaign management skills, with the ability to effectively prioritise and be adaptable to manage multiple workstreams in a fast-paced environment.

· Confident communicator, proficient in building relationships and managing stakeholders.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Position: Policy, Public Affairs and Campaigns Manager (Northern Ireland)
Contract: Permanent
Hours: Full-time (35 hours a week)
Location: Office-based in Belfast (BT7) with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits  
Salary Band: Band F1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re recruiting for a Policy, Public Affairs and Campaigns Manager to join our team in Northern Ireland.

We’re looking for an enthusiastic individual with experience in shaping policy and the ability to communicate the position of the MS Society in Northern Ireland and develop its profile to a wide range of audiences.

You’ll also act as a spokesperson for the MS Society in Northern Ireland and play an important role in developing our strategic approach to supporting people affected by MS. Helping us to ensure that our priorities align with the needs and aspirations of the MS community.

We’re looking for the successful candidate to be able to demonstrate that they understand the challenges that people with MS face. You’ll be mobilising the MS community in Northern Ireland to make a powerful case for continued improvement in the treatment, care and support of people living with MS.

You’ll be enthusiastic and passionate about the work we do, forge strong partnerships with key stakeholders and represent the MS Society at key meetings and events in Northern Ireland.

This is a fantastic role for someone who understands the political and policy environment in Northern Ireland, enjoys taking a strategic and operational lead, and enjoys leading powerful campaigns.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Wednesday 15 May 2024
Anticipated interview date: Monday 27 and Tuesday 28 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day / 7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Cycle to work scheme
• Death in service scheme
• Health cash plans to help offset the cost of health care for you and your family
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day / 7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We're looking for an enthusiastic and motivated Senior Events Fundraiser to join our well-respected team responsible for full project management of a range of third party events.

Senior Events Fundraiser (Third Party Events)
Type: Full-time (35 hours a week), permanent
Location: Office-based in Edinburgh with flexibility to work remotely.
Salary: £35,652 - £37,747 per annum plus excellent benefits 
Salary Band: Band E2

About us  

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Our Third Party Events team are working to raise up to £2m+ across a range of activities in 2024, and we need brilliant people to help achieve our ambitious fundraising goals.

In this role, you'll be responsible for managing a portfolio of third party challenge events to target, and for innovating, developing and delivering new fundraising activities.

You'll also be monitoring and evaluating all products to create opportunities for future growth. This role is customer-focused and you'll spend lots of time stewarding our amazing supporters to maximise their fundraising.

This is an exciting opportunity to steward fundraising teams of significant size, as well as helping to shape the future third party events strategy.

The portfolio is well-established and includes a mixture of events activities, including runs, cycles and challenges. You'll have contact with event participants and supporters and manage relationships with a number of third party agencies, while working with other colleagues in our Community and Events team.

If you’re an enthusiastic and supporter-focused team player, who is motivated by the idea of raising more funds than ever for a fantastic cause, we’d love to hear from you.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 10 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 
• Health cash plans to help offset the cost of health care for you and your family 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.

It’s an exciting time at the Charity – we have over 125,000 supporters who support our work through regular giving and lottery, and we actively recruit around 40,000 new Lottery players and Regular Givers each year.  

This role supports the development, management and optimisation of our Lottery and Regular Giving programmes through Face to Face fundraising. You’ll be working with our fantastic face to face fundraisers cultivating our relationships with our external agency partners as well as supporting training, day-to-day management and monitoring of third-party fundraisers.

If you’re passionate about inspiring and motivating others, have experience of managing projects or campaigns and enjoy working with a broad range of stakeholders and agency partners, as well as delivering training programmes then this is the role for you!

Apply today or contact us for more information.

We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About our team:

Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships…we fundraising folk love to prove the difference we make. 

We’re small enough to be a close-knit team where you can see the difference your projects make to the care we give every day, yet big and ambitious enough for you to grow and explore new fundraising events and techniques, as well as support you with training, opportunities and fantastic wellness benefits.

Discover the difference you can be.

About the role:

Reporting to the Community and Events Lead, you will be part of a friendly team whose aim is to raise money from community and events fundraising activities. Proactively managing projects, building relationships with individuals and groups within the community is key. Along with focusing on maximising opportunities from existing supporters, you will work to harness and support new ideas and partnerships to grow this vital income stream.

About you:

For you the supporter is key, whether they’re a running in a marathon, holding a tea party, or taking part in an international sponsored bike ride.

You’ll be enthusiastic, have strong verbal and written communication skills and some experience working in charity fundraising and of community fundraising - voluntary or paid. Above all, you’ll need to be passionate about community fundraising.

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Free onsite parking
• Subsidised meals at onsite canteen
• Employee Assistance Programme – promoting staff wellbeing
• Access to blue light card discount
• Access to Pension Scheme
• Excellent changing facilities (with showers) 
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work

If you’re a flexible thinker, share our values, and are looking for a dynamic role in a supportive and inclusive environment, we’d love to hear from you!

The difference is you.

About Princess Alice Hospice:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

Please note interviews will be conducted on a rolling basis, to meet the requirements of the urgency of role.

Harris Hill has an opening for an experienced Individual Giving Manager to join a health related charity for 3 months, but potentially longer to cover recruitment period.

Following the completion of a 5 year plan, the organisation has decided to invest in Individual Giving as it has been noted there is lots of room for improvement, one of which is dividing the team into separate retention and acquisitions teams. This will focus on the retention side. They will be recruiting permanently but need someone quite experienced to get the ball rolling on an interim basis.

As an IG Manager, you will be required to hit the ground running but also be quite hands on, ready to roll your sleeves up when needed. The role is hybrid based with one day per week in the office. They have two offices. One in central and the other in south London which could work well for someone commuting in from the Surrey and the south.

The client is willing to offer a daily rate on a PAYE basis of £164-200 per day, plus holiday pay, which would be payrolled via the agency. You could choose an umbrella company if you wish.

To be considered you will be able to prove experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes.

If you would like to find out more about this opportunity, please apply for further details.

We are seeking a Senior Fundraising Operations Executive to join our team and support operations for high value fundraising activity, covering the Corporate, Community and Philanthropy teams.

Key responsibilities:

• Supporting High Value Operations: You’ll work on a variety of regular and project-based high value operation activities with a focus on our Corporate and Community Teams, including:
  • Supporting project planning and evaluation.
  • Managing inductions and overseeing training programmes.
  • Administering contracts and overseeing risk management for partners and supporters.
  • Reporting on prospect management and supporter engagement within the team.
  • Batching income and expenditure.
• Database Oversight: You’ll ensure our database remains accurate and current, upholding best practices and fostering continual improvements.
• Keeping our fundraisers in the loop: You’ll be responsible for maintaining our central information hub, guaranteeing that our fundraisers are well-informed and equipped to secure essential funds.

We have ambitious plans to significantly grow our High Value income over the next five years. This role offers the opportunity to contribute to this growth through innovation, problem solving, and process support.

About the team

The High Value Operations team provides expert support to fundraisers in the areas of systems, processes and planning to enable efficient and effective high value donor facing activity.

This role reports into the Operations Manager in the High Value Operations team, which includes 8 members and supports high value activity across the Corporate, Community and Philanthropy teams.The Corporate team consists of 15 fundraisers, the Community team 52 fundraisers, and the Philanthropy team 9 fundraisers.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate, you are a strategic navigator, adept at charting a course through complex fundraising landscapes. Your expertise lies in communication and relationship building, and you possess outstanding writing skills with demonstrable experience in crafting a wide variety of documentation for diverse audiences.

Your strong IT skills include proficiency with Microsoft packages, including an intermediate knowledge of MS Excel, MS PowerPoint, and MS Project. You understand budgets, broad financial processes, and have extensive project management experience, covering scoping to evaluation.

In dynamic environments, your operational agility shines as you swiftly learn new skills, solve problems creatively, and are committed to operational excellence. You'll have successfully implemented operational processes, provided guidance, developed tools, and delivered training.

As a database expert, you have hands-on experience using a CRM database, such as Raiser’s Edge, Salesforce, or Microsoft Dynamics. With strong analytical skills, you can create reports and turn insight into action with ease.

Your ability to work methodically and with precision is evident, and you have experience handing sensitive and confidential information with tact and discretion, adhering to relevant legislative and organisational procedural requirements.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews may be held during the advertising period. Interviews will be held over MS Teams. 

Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference? 

Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.

About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.

Here’s how you’ll make a difference:

• Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls. 
• Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride. 
• Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities. 

Working arrangements

We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.

Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.

This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE). 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  

About you

• Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
• Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously  experience engaging  with customers via social media.
• Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
• Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
• Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.

What can we offer you? 
 
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation. 
 
Our generous staff benefits include: 
• 30 days annual leave plus bank holidays 
• Private medical insurance 
• Dental health cover 
• Contribution towards gym membership 
• Pension with employer contribution up to 10% 
• Life assurance 

About us

The King's Fund is an independent charity working to improve health and care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible health and care is available to all. We have a high profile and strong reputation for influencing health and care policy, providing leadership development and producing excellent communications. 

The role

We are looking for someone who wants to start their career in marketing and is interested in learning more about CRMs, email marketing and measuring the effectiveness of marketing campaigns. As part of the King’s Fund’s centralised Marketing function, you’ll be at the heart of giving colleagues and customers a consistent, joined-up experience and play a key role in our marketing strategy. You’ll deal with a spectrum of work, spanning everything from writing and creating compelling copy (for both online and offline marketing activity); diving into our CRM system, ensuring data accuracy and managing lists; to pulling together evaluation reports, analysing campaign performance, identifying trends, and providing actionable insights. With support from your manager and rest of the team, it’s a great role to build your expertise and gain valuable marketing experience. 

To join us, you’ll need a keen interest in marketing and a blend of creativity and precision to write clear and compelling copy for marketing materials including email campaigns. You will enjoy communicating with people, both in person and on paper. Attention to detail is important and you will be proficient in Microsoft products including Excel. Beyond this, you must be organised, flexible and as passionate about our work as we are.

The Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. Most staff are expected to work a minimum of 40% from our central London office and are free to work more days from the office if they prefer. We are in the process of developing our long-term policy on this, although the expected minimum time in the office will remain 40% (pro rata). 

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym. 

How to apply

To apply, please go to our web-site and read our supplementary guidance documents, then download and fill in our application form. Please do not send CVs. If completing the application form presents any challenges, contact us by email  so we can discussion options.

Please note that to apply, you must have existing documented proof of your right to live and work in the UK.

Closing date is 7 May at 9.30am. 

Interviews will be held on Tuesday, 14 May in our Central London office. Role available to start shortly thereafter.

The King’s Fund is committed to equal opportunities in all its activities and appointments will be determined solely on merit. Applications are welcomed from all sections of the community, including those from minority ethnic groups and those with disabilities. 

Are you passionate about creating seamless digital experiences?

Do you thrive on optimising email and SMS campaigns to engage audiences effectively?

If so, we have an exciting opportunity for you!

About the role

As our Digital Customer Journey Production (DCJP) Executive, you'll play a pivotal role in shaping and enhancing British Heart Foundation's (BHF) digital end-to-end journeys, with a specific focus on email and SMS channels. Collaborating closely with colleagues across the DCJP team, you'll create personalised, high-quality campaigns that engage our audience and drive positive impact.

Key Responsibilities include:

• Collaborating closely with DCJP colleagues to design, implement, and optimise high-quality, personalised email and SMS campaigns/journeys.
• Championing email marketing initiatives, ensuring alignment with BHF brand and industry best practices.
• Adopting a data-driven approach, regularly reporting on campaign performance and translating insights into actionable improvements.
• Fostering cross-functional collaboration  to ensure efficiency and campaign effectiveness.
• Providing guidance on industry trends, standards, best practices, and legislation related to email marketing.

Working arrangements

This is a fixed term contract for 6 months.

This is a blended role, where your work will be dual located between your home and our London office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About you

You’ll have a passion for digital communications, with a proven track record in implementing email and SMS campaigns, as well as crafting end-to-end customer journeys. You’ll have experience with an Email Service Provider , familiarity with Dotdigital is advantage.

To excel in this role, you'll have:

• Exceptional communication skills, a knack for copy writing, coupled with a keen eye for both copy and design, ensuring high attention to detail.
• An analytical thinker with robust understanding of GDPR and principles of data compliance, able to evaluate results and communicate them meaningfully.
• Proven experience in project management, handling a variety of stakeholders and teams, both internal and external, while consistently exceeding objectives.
• An organised approach to workload management, adept at juggling multiple campaigns and deadlines.
• Strong relationship management and consulting skills, fostering a positive rapport with people at all levels, and an ability to navigate complex teams.

These points encapsulate the key skills and attributes needed to excel in this role. If you possess these, you would be a strong candidate for the position.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews may be held during the advertising period. Interviews will be held over MS Teams. 

Together Active is seeking a skilled and passionate Communications Officer to shape and lead our communication efforts. This role is perfect for someone who thrives on crafting clear, compelling messaging and managing diverse communication channels, from internal team updates to social media platforms.

What You'll Do:
Enhance Internal Communications: Develop and refine internal communications to ensure seamless information flow within the team and board.
Craft and Distribute Newsletters: Design and distribute engaging newsletters that highlight our initiatives and key activities, keeping stakeholders and the community well-informed.
Manage Social Media: Lead our social media strategy, boosting engagement, growing our follower base, and showcasing the impact of our work.
Ensure Brand Consistency: Guard and promote our brand across all communications, maintaining a consistent and professional brand identity.
Create Compelling Content: Produce high-quality content that aligns with our mission, including press releases, blog posts, and social media updates.
Measure and Adapt: Utilise analytics to assess the effectiveness of communication strategies and adjust tactics as needed to enhance reach and impact.

Who You Are:

• A dynamic communicator with a talent for storytelling and a knack for digital engagement.
• Adept at managing multiple communication channels and crafting content that aligns with organisational goals.
• Passionate about health and wellbeing, and eager to make a difference in the community.

Why Join Us?
Purposeful Work: Your efforts will directly contribute to improving community health and engagement through effective communication.
Creative Freedom: You will have the opportunity to innovate in your role, bringing fresh ideas to our communication strategies.

Collaborative Culture: Work within a supportive team that values your input and expertise.

We Value Diversity:
We are committed to building a diverse and inclusive team. Even if you do not meet every qualification listed, we encourage you to apply if you're passionate about making a difference and believe you could bring something unique to the role. We value fresh perspectives and what you can bring to our team and community.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £24,000 - £26,000 depending on experience
Contract: Permanent
Hours: Full time, 37.5 hrs per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.

Closing date: Sunday 12 May 2024. We may extend the vacancy for up to one week, but please apply as soon as possible.
Interviews will be held week commencing 20 May 2024
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
This is an exciting role for an individual starting their career in direct marketing, supporting the planning, delivery, and analysis of integrated campaigns through a range of products and channels which aim to maximise giving from existing supporters and attract new supporters to Kidney Research UK. 
 
You will be a team player who demonstrates our values of bravery, passion, ambition and urgency and play a key role in generating £2.4 million income in 2024/2025.
 
Reporting to the individual giving manager, you will work with the team, assisting on the delivery of successful fundraising propositions and campaigns. You will be responsible for managing the administration and promotion of all fundraising platforms, as well as managing our payroll giving programme. Alongside the individual giving manager, you will also be responsible for planning and delivering campaigns such as our Christmas catalogue, advent, and gift aid direct mail, ensuring they are delivered within the expenditure budget.
 
We are looking for someone creative, with excellent written and verbal communication skills, and be able to coordinate and multi-task. You will be numerate and analytical, well organised with a flexible approach and an excellent team player. The individual will be proficient in Microsoft applications. 
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Direct Marketing Assistant, Fundraising Assistant, Individual Giving Coordinator, Donor Engagement Assistant, Fundraising Campaign Assistant, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-213 471

Head of Communications & Marketing

Baby Lifeline

Midlands or London (Hybrid if required)

About Us

Baby Lifeline is a highly respected national charity whose mission is to ensure the healthiest and best outcomes possible from pregnancy and birth.

Founded over 40 years ago by Judy Ledger following the personal tragedy of losing three premature babies, we have since purchased many million pounds’ worth of equipment for maternity and neonatal units, produced nationally recognised reports and research projects, staged highly successful annual UK maternity safety conferences, and provided evidence-based, multi-professional training to reduce avoidable harm and death in maternity. Training is provided through Baby Lifeline Training Ltd, a not-for-profit social enterprise. It trains around 4,000 delegates annually and is one of the main providers/developers of training for maternity professionals in the UK.

Head of Communications & Marketing

An exciting opportunity has arisen to join Baby Lifeline as Head of Communications and Marketing. You will play a critical role in supporting Baby Lifeline to deliver its important mission, leading the development and delivery of our strategic communications and marketing plan. Together, these will grow awareness of and engagement with our brand and increase donations.

Head of Communications and Marketing Responsibilities:

· Providing strategic communications and marketing counsel to the Chief Executive

· Devising results-driven marketing campaigns to grow our audience and drive charity donations and fundraising

· Devising creative media engagement strategies, leading on proactive and reactive media relations including press releases, statements, interviews, and enquiries

· Building relationships with relevant professionals and experts within healthcare, to help drive sign-ups to events and training

· Managing and influencing relationships with key external influencers, such as journalists, producers, and celebrity VIP ambassadors

· Overseeing our website and social media channels, developing creative content that drives growth, reach and engagement across channels 

· Line managing a Digital Marketing Manager on the effective day to day delivery of website and social media activity; working with external agencies where appropriate

· Understanding what metrics to use as a measure of success, based on key objectives – and to report on these confidently

· Researching and evaluating the latest trends within the charity sector and using these to advance Baby Lifeline communications and marketing activity

· Advising and working with Baby Lifeline Training Ltd on relevant projects

As Head of Communications & Marketing, you will have:

· Experience in a similar communications or marketing role

· A keen eye for marketing design – experience creating social media assets is preferable

· Self-motivation and passion about the opportunities that can come from marketing, communications, and social media

· Strong written communication skills and copywriting capabilities

· Excellent interpersonal skills

· A degree in marketing and/or PR or equivalent is desirable

· Health/charity sector experience is desirable but not essential