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The Operations and Marketing Manager plays a crucial role in the ISG, overseeing both organisational operations and marketing efforts. This position ensures the maintenance of high standards, adherence to regulations, best practices, and organisational efficiency. The role requires maintaining close relationships with the ISG Board, management team, staff and volunteers, ensuring a cohesive and integrated approach to achieving the ISG's mission.
Key Responsibilities:
Administration and Operations Management
- Develop, maintain, and enhance operating policies, procedures, and principles.
- Enhance governance frameworks and operational strategies.
- Forge and maintain external partnerships to bolster the organization's objectives.
- Oversee office management and serve as the minute taker at key meetings.
Marketing
- Lead branding and marketing initiatives to promote ISG and ichthyosis effectively.
- Lead the creation, distribution, and management of ISG literature and digital content.
- Support educational events, activities, and social media engagement.
- Manage the ISG newsletter and email communications.
Finance and Accountancy Support
- Enhance financial systems, procedures, and record-keeping.
- Provide support for annual accounts, bookkeeping, and financial documentation.
Administrative Systems
- Oversee the ISG database, CRM systems, and operational platforms.
- Ensure secure and efficient information sharing and storage and maintain external communication channels.
General Enquiries
- Act as the primary point of contact for all incoming communication and external entities.
Grant Applications
- Lead the identification, application, and management of grants and funding opportunities.
Fundraising
- Develop and manage national, regional, and online fundraising strategies and activities.
- Support and enhance member and external fundraising initiatives.
Event Management
- Coordinate and manage ISG events, liaising with third parties, participants, and volunteers.
Volunteer Coordination
- Develop volunteer recruitment and management strategies, supporting national, regional, and online volunteer activities.
Reporting
- Responsible for the preparation and management of various organizational reports.
Qualifications and Experience:
- Proven experience in operations and/or marketing management, preferably in a nonprofit or similar setting.
- Strong organisational, leadership, and communication skills.
- Proficiency in financial management, event planning, and volunteer coordination.
- Ability to work effectively both independently and as part of a team.
- Flexibility to work occasional weekend hours as required.
We're delighted to be supporting an incredible organisation that's dedicated to funding research, raising awareness of brain tumours, reducing diagnosis times and providing support and information for people with brain tumours, their families and friends. Leading on the recruitment of their Paid Media Officer position, we're excited to speak to media professionals from within and outside of the charity sector who can contribute to achieving the objectives of The Charity.
Paid Media Officer
Salary: £32,000
Location: Hybrid working, split between home and the office in Fleet, Hampshire a minimum of two days per week
Contract: Permanent, full time position
Do you want to join an award-winning team that's dedicated to helping those living with brain tumours live longer, better lives? Do you love finding and testing new ways to reach and engage with people across digital channels? The we've got the perfect opportunity for you to showcase your many talents and have your great ideas heard!
We're looking for a data savvy, experienced Paid Media Officer to join their growing marketing and PR Team. Reporting into the Digital Marketing and Social Media Manager and supported by other experts across The Charity, you'll use your skills to drive the acquisition of new supporters across social and web channels, achieving targeted conversion as part of a variety of marketing and fundraising campaigns. Key accountabilities within the role will include:
* Working with the Digital teams to implement tailored comms journeys as we continue to grow and segment our database of supporters
* Acting as the lead for all fundraising paid social media and web campaigns, working closely with the wider marketing and CX teams to ensure a cohesive and optimal approach to content creation, targeting, and overall campaign management
* Supporting with planning and executing on ongoing brand social media and web campaigns across existing and emerging channels, driving continuous reach and engagement
* Developing briefs and guidance to ensure the wider team can supply suitable content for paid media campaigns
You will also:
* Contribute to achieving the objectives of The Charity
* Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
* Undertake any additional and ad hoc tasks as required
* Participate in team meetings and other meetings as required
* Monitor and evaluate activities and provide written reports
* Represent The Charity at external events in a professional manner
* Work within an equal opportunities framework
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.