Member and business support manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent | Remote | Hybrid working is available in Newquay, Cornwall (HQ), Manchester or Bristol
£30,000 (per annum, 4 days per week)
Are you a corporate fundraiser with a passion for blue health and working with sustainable brands? You can transform the lives of thousands of children across the UK through our pioneering Surf Therapy programme, while working with exciting, values-led partners such as Saltrock, dryrobe® and Finisterre. As a member of 1% for the Planet, we collaborate through sustainable, creative partnerships that deliver real impact and support children's mental health.
In 2026 The Wave Project celebrates 15 years and our ambitious fundraising strategy underpins our growth across 17 locations in the UK. This key role offers the opportunity for innovative national partnership management, unlocking significant potential, helping to shape the future of our corporate income strategy.
Your week might include:
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Managing national corporate partnerships with value led brands
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Pitching to inspire corporate partners and their employees
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Crafting stewardship plans for a range of b-corps and national businesses
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Developing sponsorship proposals for events like our Surfarthons or Santa Surfs
- Representing The Wave Project at high-profile events such as the Blue Earth Summit or Royal Cornwall Show
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Supporting Project Coordinators across the UK with local corporate pitches and partnerships
No two days are the same—and that’s part of the joy of working with us. We offer trust-based, flexible working, and all non-delivery staff are encouraged to participate in a six-week surf therapy programme (during work hours) to truly connect with our mission.
For more information, please read the Corporate Fundraiser Recruitment Pack on our website.
The client requests no contact from agencies or media sales.
This is your chance to lead the charge on impact! You will build and roll out our Monitoring, Evaluation, and Learning (MEL) framework to capture the real difference we make and share it with everyone from funders to supporters.
You will be the bridge between data and impact, translating insights into compelling stories that demonstrate our outcomes whilst strengthening our programmes, partnerships, and strategic direction.
We need someone who:
- Has humanitarian or not-for-profit sector experience
- Can spot trends, distil key insights, and turn them into actionable intelligence for fundraising and programme strategy
- Is passionate about improving the lives of displaced people worldwide
- Brings sharp analytical skills to optimise how we direct resources where they're needed most
- Can communicate data-driven insights in ways that build trust and inspire action
Your work will ensure that Choose Love's resources create maximum impact for displaced communities. If you're ready to combine your analytical prowess with purpose-driven work, we'd love to hear from you!
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
To support the Head of Finance in providing the organisation with a timely, accurate and relevant financial management service. This will be undertaken by ensuring the accounting system and financial records are updated and controls and procedures are maintained. This will enable the Senior Management Team and the Board of Trustees to use financial information to assess results and performance and make informed, strategic decisions, assuring compliance with statutory and corporate requirements.
Doctors of the World UK intends to grow its programme and advocacy impact. In this dynamic, exciting environment, an experienced Bookkeeper will help facilitate the organisation’s further growth and will work closely with senior Managers to enable them to manage their programme budgets, including by supporting them to report to donors.
You will demonstrate openness, responsiveness and cheerfulness in the role and possess excellent interpersonal and communication skills. You will be a self-starter who thrives on the challenge of being in a dynamic organisation that works at home and abroad.
You will be driven to excel in your work and thrive in a fast-paced environment and supportive team that is committed to the highest levels of personal and team performance.
How to Apply
To apply, please submit your CV & Covering Letter. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience and competencies will not be shortlisted.
Closing Date: 1700hrs Wednesday 14th January 2026
Please note, if you have not been contacted within 7 days of the closing date, your application has been unsuccessful on this occasion. Due to the high number of applications received, we are unable to provide individual feedback.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
We’re looking for an energetic and creative Community Development Worker at the Thornbury Centre in Bradford. You’ll plan and deliver engaging activities for families and residents - from Stay and Play sessions to community discussions and reading groups.
You’ll also support our food pantry and community library, provide advice and signposting to local people, and work closely with volunteers, schools, and partner organisations to make a real difference.
The client requests no contact from agencies or media sales.
Part-time, permanent.
West Midlands Heritage Trust is seeking a skilled and motivated Finance Officer to join our small, dedicated team working to safeguard historic buildings across the West Midlands. This newly created, permanent role offers a flexible, hybrid working arrangement, primarily home-based, with one day per week in a shared office (currently Worcester), bi-monthly evening board meetings, and occasional regional travel.
Working closely with the Treasurer, trustees, external accountants and project teams, you will support the financial management of WMHT and its partner Project Trusts. Responsibilities include maintaining financial records and budgets, processing invoices, monitoring project expenditure, supporting grant applications and claims, ensuring compliance with statutory and funder requirements, and preparing financial reports for the Board.
We are looking for an AAT-qualified (or equivalent) individual with strong bookkeeping and accounting skills, experience using financial systems (e.g. Sage or QuickBooks), excellent communication abilities, and a proactive, organised approach. An interest in heritage and community-based projects is desirable.
The role is 22.5 hours per week, with some flexibility required, including occasional evenings and weekends.
Full details are available in the job description and person specification.
Deadline: 12 noon, Saturday 31st January 2026
The client requests no contact from agencies or media sales.
This is an exciting chance to gain a full year of hands-on experience working with a place-based funder. You will be learning how funding decisions are made and how grants are administered to create real impact in local communities. You’ll not only develop practical skills in project delivery and grant management, but also build a strong understanding of the voluntary, community and social enterprise (VCSE) sector.
In addition to supporting grant administration, you will lead your own project from start to finish. This will involve conducting research, engaging with local organisations and sector leaders, and producing a clear, actionable plan that addresses a real need in the sector and how the Foundation can look to ease that need. You’ll have the autonomy to shape your project while receiving guidance and support from the Chief Executive and Grants and Programmes manager, giving you the perfect balance of independence and mentorship.
As part of this role, you will join the Rank Foundation’s Time to Shine Leadership Programme, a nationally recognised initiative designed to nurture future leaders in the charity sector. You’ll be part of a cohort of 55 emerging leaders across the UK, benefiting from tailored training, mentoring, and peer support. This programme will help you develop your leadership potential, grow your confidence, and prepare you for future roles within the VCSE sector.
If you are currently unemployed or under-employed, this opportunity offers a supportive and structured pathway to gain valuable experience, expand your professional network, and make a meaningful difference in communities
We all work flexibly between home, at our Redcar office or in the community. So you will need to be self-sufficient and able to manage your own workload. We encourage applications from people near the start of their career who want to develop with a new organisation, people who are currently underemployed looking for a change of career, or those returning or joining the workforce and are looking for a new challenge. We look for employees who have the ability to engage with a wide range of people, a supportive manner and a genuine passion for the work we do. This is a great opportunity for someone who is as excited as we are about making positive change across our area of benefit.
Please read the Time to Shine Programme guide on our website aswell as the Job Description before starting your application and ensure you meet the criteria listed.
The closing date for applications is 10am on Monday 2nd February 2026
Interviews will be held at our Redcar office in the Palace Hub TS10 3AE on 16 February.
The client requests no contact from agencies or media sales.
Grade: 3 - Specialist
Hours: 37.5 hours per week with occasional evening/weekend working. Flexible hours considered.
Position type: Fixed-term 12-month contract
Responsible to: Senior Emergency Supply Chain Specialist and Programmes Supply Chain Manager
Direct reports: None
Location: Truro, Cornwall or remote working (UK only) (with regular travel to Truro)
Travel: Work away from home, this may be UK or overseas. Travel can include deploying to
support rapid emergency responses, possibly up to or around 12 weeks depending on
context, in-country programmes, business trips and attending/delivering training. You may
be required to work away from home up to 50% of your time in any calendar year.
ROLE PURPOSE:
This Emergency Supply Chain Specialist will be a global core member of the Supply Chain Team, within the International Programmes Directorate and will report to the Senior Emergency Supply Chain Specialist. This key stakeholder role will work closely within the Emergency Response Team, which is responsible for assessing and responding to rapidly developing humanitarian crises.
This role will lead and contribute to the Supply Chain activities of ShelterBox's humanitarian responses at country level and remotely, depending on context and scale
In collaboration with the programme team, the wider supply chain stakeholder group and partner organisations, the Emergency Supply Chain Specialist will design and implement the supply chain strategy for ShelterBox emergency responses, following a sudden onset disaster.
This will include but is not limited to coordination of international, regional and local transportation, procuring stock and services, inventory management including release and distribution of stock, partner selection and due diligence, last mile logistics and overall ensuring end to end delivery.
Outside of rapid onset emergencies, the position requires the individual to support and lead on additional project supply chain activities, be active in preparedness and planning, provide tactical and strategic inputs in support of ShelterBox's growth ambition, and promote capacity strengthening and partner development.
WHO ARE WE LOOKING FOR?
It is expected that the Emergency Supply Chain Specialist will have significant emergency response experience in humanitarian supply chain, at international, regional and country level. The Emergency Supply Chain Specialist is an enthusiastic team member and a creative problem-solver with a keen eye for detail. They see opportunities in challenges and have outstanding interpersonal skills. This role would be ideally suited to someone with HQ, humanitarian and country facing experience, but who is looking for emergency deployments balanced by providing remote support to responses. We therefore look forward to welcoming candidates who remain flexible and open to change.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Lead and coordinate the design of the supply chain to assigned disasters including assessing and selecting supply options/routes, researching tax free importation procedures, developing last-mile logistics, operational services and local procurement, partner-led procurement and cash modalities to ensure high quality, timely responses.
- Responsible for tendering emergency international freight requests ensuring best value, service and accountability.
- Overseeing shipping of aid items by air, sea, road or rail and arranging the preparation and provision of relevant shipping documentation.
- Deploy to responses, depending on requirements and context and be able to act as team lead, in a supply chain capacity, to set and manage the timely delivery of aid items.
- Whilst you are unlikely to respond for more than 12 weeks at any one time, you may be required to deploy for up to 50% of your time in any calendar year, to support response delivery, preparedness, project planning, trainings and organisational meetings.
- Provide supply chain HQ backstop support to emergency responses as required, this may also include providing support to ongoing projects and programmes.
- Establish, coordinate and engage with supply chain partners such as freight forwarders, suppliers, peer and humanitarian stakeholders, relevant government departments and logistics coordination mechanisms at both global and country level.
- Be influential regarding aspects of supply chain in emergencies and across the wider team. Be solutions focused and be an active, evidenced based decision maker in support of other supply chain managers.
- Identify, mitigate and record supply chain risks in emergency responses, escalating when required to ensure full organisational accountability.
- Contribute to delivering Supply Chain emergency preparedness activities, when not actively responding, globally.
- Coordinate with the Global Supply Chain Manager and Senior Emergency Supply Chain Specialist to oversee emergency prepositioned inventory, ensuring access routes for stock in emergencies.
- Work with the Emergency and Supply Chain teams to streamline supply chain systems and processes, enabling timely responses whilst identifying areas for improvement and development.
- Active participation and collaboration in strengthening emergency supply chain capacity, including upskilling Emergency Team members and coaching and mentoring ShelterBox Response Team (SRT) volunteers.
- On a roster, provide an out-of-hours first point of contact for emergencies and deployed teams at designated times through-out the year and according to context.
- Contribute to driving forward changes to meet our sustainable supply chain targets such as significant reduction in carbon emissions.
- Give regular briefings internally, and occasionally externally on ShelterBox responses
- Maintain excellent information management using Business Central and organisational project management tools and platforms to ensure accurate record keeping and accountability.
- Promote and demonstrate humanitarian principles in all activities.
- Ensure adherence to ShelterBox procedures and policies including those relating to safeguarding, safety and security and all Codes of Conduct.
- Any other duties as required which are deemed appropriate to the level and grade of the post.
We’re hiring a Fundraising Officer at WeSwim, this is a relationship-led fundraising role with real ownership and influence.
At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect. Our work is powered by community, care and people who believe swimming should be accessible to everyone.
We’re now looking for a Fundraising Officer to lead our community fundraising and individual giving efforts and help shape the future of WeSwim’s income.
We already have a strong community of swimmers and volunteers who care deeply about WeSwim. In this role, you’ll work with the community to create more fundraising activitym supporting our members to fundraise in ways that feel achievable, inclusive and meaningful. You’ll be the main point of contact for community fundraisers, creating simple tools and resources that help people feel confident getting involved.
You’ll also work closely with the CEO to develop and grow WeSwim’s individual giving and monthly donations, helping to transform our mix of income over time.
You’ll build thoughtful supporter journeys, create simple and engaging fundraising resources, and help deliver campaigns that clearly show the impact of WeSwim’s work. No two weeks will look the same, but every week will be purposeful and people-centred.
This is a part-time role (15 hours per week) with a high level of trust, autonomy and collaboration. It’s ideal for a proactive fundraiser who enjoys building relationships, thinking creatively and taking ownership. Someone who wants to be close to the ground and see their work make a tangible difference in a small charity.
Every strong supporter relationship you build will help to keep our clubs running, welcomes new swimmers into the water, and strengthens the community that makes WeSwim possible.
Key Responsibilities:
Community Fundraising
- Inspire & support individuals and groups to run their own fundraising activities (e.g., bake sales, swim challenges, quiz nights).
- Act as the primary contact for all community fundraisers, including swimmers, volunteers, supporters, and local groups.
- Develop accessible fundraising resources and an annual plan of community fundraising activities, moments and campaigns.
Individual Giving & Monthly Donations
- Lead the development and growth of WeSwim’s monthly giving programme.
- Deliver a high-quality stewardship programme for individual donors including welcome and impact communications.
- Use data to track donor retention, upgrade opportunities, and areas for improvement.
Campaigns, Communications & Community Engagement
- Plan and deliver key fundraising campaigns (e.g. Christmas Appeal, Giving Tuesday).
- Create engaging fundraising content and stories across email, social media, the website and fundraising platforms.
- Build relationships with community groups and partners, representing WeSwim at relevant events.
Systems, Data & Reporting
- Maintain accurate fundraising records and supporter data.
- Monitor fundraising performance and produce reports and insights.
- Contribute to improving fundraising systems and digital tools.
Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.
Location: Your work will mostly be from home but will involve travel within London. Please only apply if you have the right to work in the UK and are based within easy reach of London.
Join us in making a difference to increase opportunities for disabled people to swim in London.
The client requests no contact from agencies or media sales.
Passionate about rivers? Become a Catchment Officer at SERT and lead partnerships, inspire communities, and deliver projects that make a real difference to the UK’s waterways.
About the Role
As a Catchment Officer, you’ll act as a coordinator and investigator—gathering data, uncovering issues, engaging communities, and creating momentum for change. Working within our Water, Land & Catchments Team, you’ll lead an ambitious programme of projects focused on river restoration, citizen science, and evidence-led environmental management.
This is an exciting opportunity to join a passionate team, working predominantly within the Rother, Cuckmere and Pevensey catchments, tackling some of the UK’s most urgent environmental challenges. We’ll support your development, amplify your impact, and help you thrive.
Key Responsibilities
- Host Catchment Partnerships: Coordinate collaboration across stakeholders using the Catchment Based Approach (CaBA) to drive action grounded in data and evidence.
- Investigate Catchments: Collect and analyse data, engage with local communities, and build a detailed picture of pressures and opportunities.
- Build the Evidence Base: Set up monitoring systems and identify data gaps.
- Deliver Projects: Design and implement river restoration, pollution prevention, natural flood management, and engagement initiatives.
- Secure Funding: Develop proposals and secure funding from diverse sources.
- Engage and Inspire: Lead communications and stakeholder engagement to foster a shared vision for healthier rivers.
What We’re Looking For
- Strong understanding of river catchment management, ecology, hydrology, or environmental science.
- Experience in project development and delivery, ideally with nature-based solutions or citizen science.
- Confidence in collecting, analysing, and using environmental data.
- Excellent facilitation and communication skills.
- Ability to build consensus among diverse stakeholders.
Why Join Us?
- Work on meaningful projects that improve river health and biodiversity.
- Be part of a friendly, talented, and passionate team.
- Opportunities for professional development and growth.
Ready to make a difference?
Apply now and help us create healthier rivers for people and wildlife.
Interested? Apply now and help us create a healthier, more resilient catchment, see the full Job Description for more information.
Application process
- Closing date for applications: Sunday 18th January 2026 at 11:59pm.
- Interviews: w/c Monday 29th January 2026
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Arnold House was founded in 1905 in St John’s Wood. It is an independent preparatory school located in London, NW8, for boys from 3 to 13, and a member of IAPS (Independent Association of Prep Schools). In our recent EQI ISI inspection it was reported that pupils’ academic achievement and personal development are both excellent.
Role
The role of Clerk to Governors presents an ideal opportunity for a highly organised professional, with previous experience of clerking, to play a key role at the heart of the School. The role would suit someone with legal or para-legal experience. As Clerk to Governors you will be a trusted partner ensuring the seamless operation of the Governing Body.
The Clerk to Governors is responsible to the Chair of Governors.
Key Responsibilities
1. Governance and Board Administration
- Develop, maintain, and manage a comprehensive annual Board and Committee calendar across all Board, and Finance and Remuneration Committee meetings.
- Ensure timely and efficient production and distribution of papers, including agendas, reports, and minutes.
- Accurately record meeting minutes, track actions, and ensure follow-up is completed.
2. Board & Committee Support
- Maintain and periodically review Terms of Reference (ToRs) for the Board and all Committees.
- Support the Chairs of each Committee and the Board with scheduling, coordination, and documentation.
- Advise the Board on governance best practice and procedural compliance.
- Organise agreed and appropriate training for all governors and record such training.
3. Statutory & Regulatory Compliance
- Ensure timely filings and updates with relevant bodies, including:
o Companies House
o Charity Commission
- Maintain accurate registers, including:
o Register of Interests
o Register of Gifts and Hospitality
o Register of Conflicts of Interest
4. Policy Oversight & Governance Framework
- Develop and manage a comprehensive Board Manual, including:
oDelegation of authority framework
oCode of conduct
o Trustee induction and evaluation framework
- Advise on and coordinate Board-owned policy reviews (e.g., Conflict of Interest, Whistleblowing).
5. Risk Management & Compliance
- Support implementation and oversight of a risk management framework including a defined risk appetite statement and committee-level accountability.
- Assist with periodic review and consolidation of the risk register for Board-level analysis.
- Coordinate annual reviews of business continuity and disaster recovery plans.
6. Strategy and Business Planning Support
- Play a coordinating role in the strategic planning and delivery oversight, ensuring alignment between the Executive and governance structures.
- Support progress monitoring and reporting against the School Development Plan / Strategic Business Plan.
7. Board Development and Succession
- Oversee Trustee induction, training and recruitment, including skills audits.
- Organise Board evaluations and effectiveness reviews, including governance development plans and external reviews.
- Support recruitment aligned to strategic needs.
Key Documents to Maintain and Oversee
- Board Manual
- Board & Committee ToRs
- Annual Calendar and Forward Plan
- Risk Management Framework
- Delegation of Authority Document
- Register of Interests, Gifts & Conflicts
- Induction and Trustee Evaluation Documentation
- Governance Policies (e.g., Whistleblowing, Conflicts)
We offer a competitive salary and pension, a friendly work environment, and free lunches during term time. This is a part-time role (hours to be discussed at interview), and includes the ability to work from home for the majority of the time. Some evening work will be required to cover meetings.
Our school is known for its family ethos and being a great place to work. We are committed to promoting and protecting the mental and physical health of all our staff.
The client requests no contact from agencies or media sales.
Lead projects, partnerships & plans to restore rivers and inspire communities. Make a real impact on river health!
The Senior Catchment Officer role is at the heart of what we do at the South East Rivers Trust (SERT). You’ll lead collaborative, evidence-based action to improve river health, bringing together communities and stakeholders to tackle catchment challenges and deliver nature-based solutions.
Working predominantly on the River Stour in Kent, this role combines project leadership, strategic planning, and stakeholder engagement. You’ll:
- Develop and deliver river restoration, pollution prevention, natural flood management, and citizen science projects.
- Host and coordinate Catchment Partnerships, ensuring inclusive, effective collaboration.
- Lead the development of a Catchment Plan for the Stour, shaping priorities for the next five years and linking with strategic decision-making and funding.
- Secure funding, build project pipelines, and mentor junior colleagues.
About you
- Confident communicator and relationship-builder
- Strong understanding of river catchment management, ecology, hydrology, or environmental science.
- Proven experience in project development and delivery, ideally nature-based solutions or citizen science.
- Skilled in stakeholder engagement and facilitation, from public meetings to strategic discussions.
- Confident in collecting, analysing, and using environmental data.
- Track record in fundraising and managing successful environmental projects.
- Experience mentoring or supervising staff or volunteers.
Why join us?
At SERT, we’re passionate about restoring rivers and inspiring communities. Working here is rewarding, collaborative, and impactful. If you thrive on challenge and want to make a real difference, we’d love to hear from you.
Interested? Apply now and help us create a healthier, more resilient catchment, see the full job description for more information.
Application process
- Closing date for applications: Sunday 18th January 2026 at 11:59pm.
- Interviews: w/c Monday 29th January 2026
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.
Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.
Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.
As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.
The ideal candidate will have :
- Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
- Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
- Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
- Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.
How to Apply
If you wish to apply for this position, please supply the following by 11.59pm on 18/01/2026:
- A detailed CV, setting out your career history, with responsibilities and achievements.
- A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision.
- Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.
To find out more and received the Candidate Information Pack, request support when applying, or have an informal confidential discussion before applying, please get in touch with Inclusive Boards.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizen’s Advice is a leading advocate for change, offering free, confidential and impartial advice to people across England and Wales. For 85 years, Citizens Advice has been helping to shape a society that’s fairer for everyone by working on issues that affect the whole of society. Nationally, the Citizens Advice helped 2.66 million people during 2022-2023.
Here at Staffordshire North, we offer various services providing advice on debt, immigration, benefits, consumer and energy. Our Consumer Service alone helps on average 120,000 consumers each year across the country to tackle the problems they face, for exampleenergy supply, holidays and transport, buying or repairing a car, scams, problems with purchases for goods or services, post, insurance and many more.
Salary - £25,301 p.a.
Reporting to – Team Leader
Purpose of the job:
As a Consumer Service advisor, you will be responsible for handling calls, webchat and webforms received through our national help desk. You will assist consumers by providing free advice and information on contracts for goods and services before, during, or after purchase, including legislation or industry regulations and practical guidance.
Through your excellent communication skills and attention to detail, you will be able to provide accurate and detailed information to consumers and businesses across the country, whilst achieving your individual KPI’s and targets.
By joining us as a consumer service advisor you’ll launch your career into the 3rd sector, and we’ll provide you with in-depth induction training where you’ll quickly become an expert in providing advice to help consumers with the problems they face. Upon completion of probation, you will be able to develop your skills opening up opportunities for progression within the team when available.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
Chief Executive Officer (CEO) – The Eveson Trust
Location: Worcester (minimum two days per week in the Trust’s office; travel across Worcestershire, Herefordshire and the West Midlands)
Salary: circa £75,000
Contract: Permanent, 35 hours per week
Are you a judicious, outward-looking leader who can sharpen strategy and raise the profile of a regionally rooted grant-maker with a significant endowment?
About The Eveson Trust
The Eveson Trust is a Worcestershire-based, place-focused grant-maker established from the bequest of Violet Mary Eveson. With an endowment of approximately £100 million, the Trust supports an annual grants programme of around £5–6 million and in 2022 modernised its legal structure by becoming a Charitable Incorporated Organisation while retaining strong local roots.
We exist to relieve need and enhance quality of life across Worcestershire, Herefordshire and the West Midlands, prioritising support for people with disabilities, mental-health needs, children and young people in need, older people, those experiencing homelessness, and users of hospitals and hospices. Our next CEO will be central to translating stewardship into measurable local impact and sustainable grant practice.
As our next Chief Executive Officer, you will:
- Strategy & Impact: lead the development and delivery of a refreshed strategic plan and grant-making framework that focuses resources where they will make the greatest measurable difference.
- Governance & Finance: support and advise the Board and sub-committees, ensuring robust governance, high-quality committee papers and sound financial stewardship of the endowment.
- Operational Leadership: strengthen internal systems and processes, make effective use of Salesforce, and propose a right-sized resourcing model to deliver the Trust’s ambitions.
- Income & Investment Oversight: work with the investment advisers and Trustees to balance spending policy, long-term capital protection and responsible investment principles.
- Community & Partnerships: build regional funder partnerships, increase reach in under-represented areas and foster strong relationships with grantees and local stakeholders.
- Grants Quality & Safeguarding: ensure rigorous due diligence, proportionate monitoring and consistently high standards of safeguarding and risk management.
- Brand & Profile: establish and deliver a communications plan that raises the Trust’s visibility across urban and rural communities.
- Team & Culture: lead, mentor and develop a compact team and oversee high standards in HR, data protection and operational compliance.
Who you are
- A seasoned senior leader with demonstrable experience in grant-making, philanthropy or a closely comparable mission-driven setting.
- Financially literate and confident with investment reports, annual accounts, budgets and risk analysis.
- Experienced in modern grants processes, due diligence and impact-focused monitoring.
- Comfortable advising and constructively challenging Trustees, producing concise, evidence-based committee papers.
- A strong relationship builder with a track record of partnership development and external representation.
- Skilled in strategic analysis, clear judgement and using data (for example Salesforce reporting) to inform decisions.
Why The Eveson Trust?
- A rare leadership opportunity to steward a significant endowment and shape a strategic grant-making approach across a diverse regional footprint.
- A respectful, detail-focused Board and a compact, capable team who value proportionate, evidence-based practice.
- The chance to expand the Trust’s presence in under-represented boroughs and to develop meaningful funder partnerships.
- Competitive salary, defined-contribution pension, flexible working and a supportive, mission-focused culture.
- The role offers clear scope to design the team and systems needed to deliver a more impact-focussed future for the Trust.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 2nd February 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.
The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.
This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.
About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.
Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.
Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.
Key Responsibilities
- Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
- Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
- Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
- Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
- Manage budgets and resources effectively, ensuring maximum return on investment
- Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
- Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
- Lead on content, audience and stories strategies
- Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
- Support our income and growth through promoting public fundraising activities and supporting corporate partnerships
Person Specification
- Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
- Proven ability to develop impactful campaigns across digital, print, and media channels
- Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
- Strong organisational skills, with the ability to manage multiple projects and priorities effectively
- Proficiency in marketing analytics and data-driven decision-making
- Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
- Ability to work collaboratively with various teams and external partners
What’s on Offer
- Salary: £60,000-£64,000
- Permanent
- Location: London, hybrid – 2 days in the office per week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.



