Office Administrator

Office Administrator
Hours: Part Time – 30 hours per week
Salary: £23,800.00 per annum. pro rata
Contract: 12-month contract (maternity cover)
Location: Based at Mind in Salford, The Angel Centre, Salford

About Us

Mind in Salford is an independent mental health charity affiliated with the national Mind network. We provide advocacy, training, and support services that empower people across Salford to improve their mental wellbeing. We are committed to challenging stigma, campaigning for change, and ensuring no one faces a mental health problem alone.

Our charity provides a range of services including advocacy, welfare rights and debt advice, offering support to clients with and including those with physical & sensory impairments, learning difficulties, dementia, autism and mental health problems and the over 60s. This role is to work within the Advocacy Hub and also supporting the administration team.

About You and the Role

We are looking for a proactive Office Administrator to support the advocacy team.

In this role you will support the smooth running of our organisation. Experience in customer service, greeting clients, data input and answering the phones is essential. This role is to cover maternity leave.

Main Tasks and Responsibilities

• Good customer care skills, ability to put people first and ensure accessibility to the service
• Articulate and friendly and able to convey a variety of solutions and concepts accurately and concisely
• Motivated, organized and have excellent time management skills
• Able to keep concise and complete records
• Able to use Salesforce as well as Outlook, Word, Excel and other Microsoft packages to a high standard
• Able to prioritise key tasks effectively whilst maintaining client care
• Able to act on own initiative, and complete actions
• Able & willing to learn and adapt and to develop in the role and engage positively with new ways of working, and to seek out appropriate training for your own professional development
• Ability to manage day-to-day operations and develop and implement effective and efficient systems
• Ability to work within legislative and quality frameworks
• Understanding of health and safety, including risk assessing and lone working precautions
• Understanding of and commitment to equal opportunities and diversity, confidentiality & data protection and Safeguarding Policies and Procedures.

Deadline for applications: Monday 2nd March 2026
Interview dates: Tuesday 17th March 2026 at the Angel Centre – TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind in Salford is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds, including those with disabilities and those from marginalized and underrepresented groups.

No agencies please.