Jobs

Make a difference for children now and for their future

We’re looking for someone to work with schools across Lewisham to improve the education and health potential of Young Carers. You’ll work alongside our wider team supporting Unpaid Carers across the borough.

You’ll develop relationships with schools and school staff, raising awareness and supporting the identification of Young Carers within education settings, and supporting the development of policy, guidance and resources. You’ll work one-to-one and with groups of Young Carers, and carry out home-based visits to offer support interventions.  

As a Young Carers Schools Coordinator, you will also support the planning and delivery of the service’s activity package, including respite activities, online groups and face-to-face sessions.

Applicants should have relevant personal or professional experience of working with children, young people, and families in social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Young Carers, and an awareness of cultural differences and access to services. You should be confident engaging with young people and teaching and non-teaching school professionals at all levels.

You should be an excellent communicator with great organisational skills, and able to work on your own initiative and as part of a team. This is a full-time role.

Apply today!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

We have an exciting opportunity for an Operations Manager to join our team in Gloucestershire, working 37.5 hours a week. This role is based at our Gloucester office, also covering the Wiltshire & Swindon region with weekly travel expected.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

We are seeking a dynamic and adaptable individual for a hybrid role based in our Gloucester office with weekly travel expected to the Wiltshire & Swindon region. This position offers a unique blend of working environments supporting a healthy work-life balance, offering the flexibility to work from home on occasion.

As the Operations Manager for Gloucestershire and Wiltshire you will be responsible for the implementation, development and the ongoing delivery of a high performing service through excellent operational management and supervision of people and resources.

You will ensure the team delivers individual, tailored support for adult victims of any crime primarily through group and peer support with the option of individual casework support where this is appropriate for the victim.

You will work closely and collaboratively with a range of stakeholders including the Office of the Police and Crime Commissioner, Gloucestershire Constabulary, Wiltshire Constabulary, Gloucestershire County Council, criminal justice agencies as well as other statutory agencies and third sector organisations across Gloucestershire and Wiltshire.

You will be the nominated deputy for the Area Manager covering both services and this will include assisting the Area Manager in monthly/quarterly reporting and attending monitoring meetings with the PCC office.

As part of your role you will ensure victim voices and experiences are listened and responded to in and beyond the criminal justice system.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

The CRM Officer plays a pivotal role, providing the day-to-day support needed to ensure there is a functioning CRM system for the Fundraising team.

Working under the supervision of the CRM and Data Insight Manager, the CRM Officer is responsible for managing regular data imports into CRM, providing data selections, reporting and performance analysis, system development, team training and running data cleansing routines.

They are also responsible for developing and maintaining system user guides.

HOURS: 37.5 hours per week (Mon -Fri).

LENGTH OF CONTRACT: Fixed term contract, 9 months.

LOCATION: London - hybrid working

SALARY: £39,689.92 per annum

Customer Resolution – Complaint Handler 

Newcastle-under-Lyme 

£28,142 

Hybrid working with at least 2 days in the office 

Our client puts People First by delivering safe, decent homes and excellent housing services through their talented Aspire team. They have an exciting opportunity to join their team as a new Customer Resolution Officer. 

With experience of managing complaints, you will take ownership of each complaint, from the initial communication through to resolution and will be accustomed to completing thorough investigations. You will be adept at working under pressure and to timescales, as you identify actions that will resolve the complaint and provide detailed information on service improvements, ensuring that recommendations are recorded and implemented. You’ll have excellent communicative skills and will be able to draft letters and emails, demonstrating high customer service throughout the process. You’ll be meticulous in your approach with great attention to detail, ensuring that all communication and records are maintained and easily auditable.

They’re looking for an individual that has worked in a similar complaints role and understands the pressures that often come when liaising with frustrated customers. A confident communicator, you will feel at ease liaising with external stakeholders including customers and, on occasion, MPs. You’ll be able to manage sensitive information and demonstrate a compassionate approach with each customer. With strong IT skills, you will be able to accurately maintain records and data and will be able to create necessary reports and draft letters, whilst adhering to their complaints policy.

Due to the nature of the role, you must have a full UK driving licence and be able to visit customer premises when required. You’ll also have a flexible approach to working hours and be able to work the occasional evening or weekend if necessary 

If you have a passion for making a difference for our customers and want to be a part of their first-class maintenance team this could be the role for you. 

In return they can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 22 days + bank holidays + 3 concessionary days at Christmas

• Comprehensive employee assistance program 

• A full benefits and discounts platform 

• Holiday buy, tech and annual saving schemes 

• 2 Volunteer days per year to support the community

• Competitive rates of pay 

• A generous company pension scheme and life insurance up to 3*salary as an active member.

• Wellbeing, health drop ins and staysafe provisions to look after you at work. 

• Option to join the medical health cash plan

• Green car scheme

• Enhanced maternity and paternity leave

• Service related awards

• Cycle to work scheme 

Closing Date: 28th June

Interviews may take place whilst the role is live and on the 3rd July 

They reserve the right to close the vacancy early should they receive sufficient suitable candidates 

Shannon Trust Prison Facilitators HMP Send

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Send. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Send, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the week commencing 15 July 2024.

REF-214 837

About the role

Sense has a fantastic opportunity for someone to join our Engagement team as our Campaigns Manager. This is a full time position working 37.5 hours per week. This role will a hybrid position working between home and our office in King's Cross, London, with a minimum of 2 office days a week.

Sense campaigns to create a fairer society for disabled people and their families. Sense campaigns focus on the issues that matter most to the people we support, from the cost-of-living to social care. They are aimed at driving public awareness, engagement and positive change in people’s lives. We are looking for an experienced campaigner who is passionate about driving change, and able to lead organisational projects. You will play a leading role in campaign strategy for the organisation and help Sense really make an impact for disabled people and their families.

Key Responsibilities

• Lead on the development and delivery of Sense campaigns, working alongside the Head of Media & Campaigns and Head of Policy, Public Affairs and Research.
• Decide on campaign priorities and make recommendations on the most appropriate course of actions to achieve Sense’s campaigning and influencing strategy.
• Ensure Sense has a consistent narrative and that disabled people and their families remain at the heart of our campaigns, that Sense is a sector leader in terms of campaigning, and that we are compliant with new charity regulations. 
• Lead on the evaluation and reporting back of campaigns to the team and wider organisation.
• Provide leadership and expertise around campaigning strategy and management to senior management and trustees.
• Be an active member of the Media & Campaigns management team, ensuring team and project plans and budgets are developed, managed and reported against.

Key skills and experience

• A passion and commitment to Sense’s purpose and values, with a genuine interest in and understanding of the issues and policies affecting our work and the individuals we support. 
• Significant experience of campaigning work, designed to achieve change, that generates support and mobilises supporters.
• Demonstrable ability to develop, maintain and negotiate effective working relationships with groups and individuals with differing perspectives and agendas, and of working with other organisations on joint campaigns and coalitions. 
• Detailed understanding of online and offline campaigning techniques, and knowledge of using campaign planning tools to ensure the success of campaigns.
• Understanding of the value of involving disabled people and their families at all stages of campaigning.
• Ability to project manage, including personal time management, planning, implementing, devising and prioritising multiple projects to meet agreed deadlines and targets, overseeing work across teams and monitoring and evaluating quality and impact.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Youth Liaison Officer – East Anglia (predominantly between Swaffham and Wisbech

Salary: £14,147.69 pro-rata including holiday pay, based on a working pattern of 25hrs/week and 39 weeks/year. £24,200 FTE  

Hours: 25hrs a week, working term time only (39 weeks/year) with a view to increase to 30 hours after the first year

Contract: Permanent

Ideal opportunity if you enjoy working with young people and want to help them be the best they can be.

Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.

Join our team and make a real difference!

Our charity, the Jon Egging Trust, is looking for a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in East Anglia. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, East Anglia.

The successful candidate will be based from home with a requirement to travel to partner schools and business sites predominantly around Wisbech and Swaffham. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Read our Applicant Privacy Notice

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

To apply

Please complete our online application form.

The closing date is Sunday 30th June at 23:59.

Interviews to be held in person at one of our partner schools in East Anglia, week commencing 8th July, location to be confirmed.

Questions?

Please find our contact details on the JET website: Contact | Jon Egging Trust

Please note: In order to become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check – enhanced with children’s barred – is required for this role.

ODI

Legal Counsel – Legal

Contract: Permanent

Salary: £58,300 – £75,260 per annum

Location: London based hub - with hybrid working in the UK

Ref:LEGAL0124

About the role

A key aim for this role is to help the charity to reduce its legal, contracts and compliance risk profile and to respond proactively to changes in the legal, regulatory, donor and compliance context. The Legal Counsel reports to the Chief Finance and Operations Officer, works closely with the Chief Executive and other SLT members and supervises the Legal, Contracts and Compliance Advisors and the Paralegal and Procurement Officer.

Key responsibilities include:

· Oversight and management of key legal risks applicable to ODI including but not limited to, insurance, intellectual property, trademark registration, government legislation (including IR35) defamation, subscriptions, tenancy and lease agreements and other relevant agreements.

· Advise and manage contract disputes and audit challenges and assist ODI in mitigating legal risks not only in contracts but compliance and operational processes where required

· Provide advice and support to the research teams throughout the contract process, starting with tendering and negotiating through to the eventual contract award and implementation phase.  This support will include review, drafting and negotiation of contract terms.

· Simplify and streamline the contract process; developing guidance, templates and training for teams involved in contracting and promoting sound contract management across the global entities.

· Support the programmes with assessment of donor procurement requirements and opportunities in order to deliver compliant, quality and value for money arrangements on behalf of ODI. 

About you

• Qualification in English law preferable
• Strong knowledge of contract legislation and its application
• Knowledge of charity law and governance
• Knowledge of donor and regulatory body contract compliance issues
• Experience of working across different aspects of a contract’s lifecycle, from tender and negotiation to final agreement
• Experience in corporate or charity governance
• Experience of working in a charity
• Strong interpersonal and negotiation skills
• Excellent analytical and writing skills
• Good presentation and networking
• Ability to work in a team and with non-specialist staff
• Ability to work on own initiative and be task focused

Closing date: 3rd July 2024 at 11:59pm

Interview date: w/c 8th July 2024

ODI is committed to developing and supporting diverse and inclusive teams of people who share our passion, where we can all be ourselves and succeed on merit. We welcome applicants from a range of diverse backgrounds including those who experience intersectional marginalisation on the basis of their class, race, gender, sexual orientation, ethnicity, religious identity or belief, marriage and civil partnership, and pregnancy and maternity. We also welcome applications from those living with disabilities. 

We offer competitive salaries, a generous company pension scheme, hybrid working and a range of flexible, family-friendly and inclusive employment policies to support well-being.

ODI is an equal opportunities employer                                                                                           

Charity Reg. No.228248

To work with the people of SW London to ensure that our membership reflects the wider community that we are part of. To work with the community of members, staff, and volunteers at Sound Minds to ensure that our members lead the organisation and that Sound Minds is a safe place of creativity.

The successful candidate will be proactive with a can do attitude and combine these different elements to make a real difference and help grow the organisation.

Due to the nature of the work with our members the role needs to be carried out in person and is not suitable for remote working.

We particularly encourage people with lived experience of mental ill health to apply.

Salary: £25,618 per annum pro rata (salary will be 0.6 x £25,618) & 3% contribution to pension

Hours: 21 hours per week, including the core days of Tuesday and Thursday

This fixed term contract ends on 31st March 2027 and is renewable depending on funding.

Key responsibilities:

• Network across the borough of Wandsworth and South West London by visiting organisations and speaking to people with lived experience of mental distress and / or using mental health services and mental health professionals.

• To have a particular focus on reaching people we are keen to see continuing to use Sound Minds including young people, people from BAME communities, and LGBTQ+ people.

• To form ongoing working relationships with people who refer members to Sound Minds such as care coordinators, social prescribers, community mental health teams, local psychiatric hospitals, and housing support workers. 

• To lead the referral team at Sound Minds to ensure the referral pipeline operates smoothly and fits the needs of prospective members.

• To lead on the pastoral care of our individual members. Working with people to help resolve any ongoing problems around areas such as housing, finance, benefits, access to mental health services, having sufficient food to eat and referring and signposting them on to other services.

• Referring members on to other services and ensuring that the offers of Sound Minds are joined up.

• Leading group sessions to help individuals with their wellbeing and recovery journeys.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking a Youth Participation Coordinator to support our young people from North London, aged 11 to 18 to improve their educational attainment, develop their employability and life skills and expose them to healthy and active lifestyles.

To co-design, deliver and evaluate our current youth services for ages 11 to 18 and support acquiring funding for new projects. This role will focus on supporting young people across our youth programmes.

Our current youth programmes include:

• To Care Is To Do – a mentoring provision for young people (age 8 to 18) in care, delivered in partnership with local authority, that supports them with a safe space to learn and grow through group activities, 1-2-1 mentoring and social trips.
• Tottenham Futures – an out-of-school hours mentoring provision for young people (age 11 to 16) from disadvantaged backgrounds, delivered in partnership with Mayor of London, that provides a safe space for young people to engage in after school activities including group sessions, 1-2-1 mentoring, upskilling activities, and social trips.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: 28th June 2024.

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with children and adult barred list in addition to satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking an Employment Advisor on our newly developed Training Grounds project, in partnership with the English Football League Trust (EFL Trust) and seven other Club Community Organisations, on a nine month fixed term contract.

To oversee the Training Grounds project, delivering a series of activities (inc. 1-2-1 employment sessions, group activities, CV building, mock interview practice) and facilitating work experience/ placements) for up to 64 young people aged 16 to 24, from Haringey & Enfield that are not in employment, education or training, to support them into positive outcomes in education, employment (part-time, full-time, work experience and  apprenticeships) and confidence building.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: 5th July 2024.

Safeguarding is fundamental to the success in all that we do. Successful candidates are subject to an enhanced DBS check with children and adult barred list in addition to satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Manager role 

Due to the expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.

You will be managing and developing skills and employability programmes designed in partnership with industry. With support, from your team and colleagues, you will ensure TTF educational programmes are successfully delivered from conception to evaluation. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions.

What you will be doing

• Management of multiple projects and events
• Team management (experience of line managing direct reports)
• Use systems and administrative processes
• Building exceptional relationships with partners, teachers and volunteers
• Evaluation and reporting

To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. 

Job details

• £35,000 salary (pro-rata for part time)
• Full or part time opportunity (min 4 days a week)
• Hybrid working
• 28 days holiday + bank holidays
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.

Healthwatch Milton Keynes' vision is that people's lived experiences are used to design and improve health and social care services and our mission is to champion people's rights and access to high-quality health and social care. We're seeking a project officer to deliver an exciting new project.

You’ll be interviewing patients who have been recently discharged from hospital to capture their experiences of hospital discharge and follow-up support. You’ll collate and report on their feedback, so it can be used by the teams of professionals working together to ensure discharge and post-discharge support works effectively for all. You'll have a key role in liasing with an integrated team of professionals to ensure the smooth day-to-day running of the project and ongoing compliance with data processing agreements. 

We're a small, driven team with a big role. The ideal postholder will be dynamic, flexible, self-motivated and most importantly, great and building rapport and talking to patients and families about their experiences. You'll be able to demonstrate your experience of working with people, communities and the professionals that provide their care. You'll also have a track record of working to, and meeting project deadlines and show a strong understanding and experience of compliance with GDPR and Safeguarding Vulnerable Adults.  

You'll present evaluations and insight and report on the impact of our work, demonstrating the positive difference Healthwatch Milton Keynes makes to its beneficiaries.

Healthwatch Milton Keynes is committed to equalities and strongly values diversity and welcomes applicants from all backgrounds.

We highly recommend interested candidates contact us to have an informal conversation about the role prior to application. 

Please provide a CV and cover letter outlining your suitability for the role against the Job specification. Applications without a supporting cover letter will not be accepted.

The King’s Trust International (KTI) has been supporting young people worldwide since 2015. Founded by HM The King, our Royal Founding President, to tackle the global crisis of youth unemployment, our vision is that every young person should have the chance to succeed, and our mission is to empower young people to learn, earn and thrive.

Our programmes and interventions are now present in 20 countries within the Commonwealth and beyond, across Africa, Asia, the Caribbean, Europe and the Middle East. 

We are committed to amplifying the voices of young people on the global stage and putting their needs at the very heart of the design and delivery of our work. This complements global efforts to deliver the Sustainable Development Goals, particularly those relating to quality education and decent work.

The King’s Trust International is committed to representing, at all levels, the global communities and young people that we serve.

The role

This is an exciting opportunity for an experienced Executive Assistant and Office Manager to leverage your experience in this dual role. You will provide high-level executive and administrative support to the Chief Executive Officer (CEO) and work closely with the Senior Leadership Team (SLT) and liaise with the Board of Trustees. You will also manage and ensure the efficient operation of our office, currently located at the Dorfman Centre near Regent’s Park, London.

Supporting the CEO, you will be responsible for the daily management of the CEO’s diary, ensuring meetings, itineraries, and reservations are coordinated and managed promptly, ensuring timely updates and details are provided to the CEO, in addition to administrative support and minute-taking at meetings. As the Office Manager, you will work collaboratively with the wider team, championing a culture of administrative support as the lead of office operations, including health and safety and office equipment as well as being the first point of contact for general queries. You will manage and maintain supplier contracts and relationships as the primary liaison lead with the office building management, cleaners and security.

About you

You will have extensive experience supporting CEOs, senior staff and Boards, with the ability to maintain and develop systems and processes that enable effective and timely workflows. As a self-starter, you will possess excellent organisational skills developed within a fast-paced environment and significant experience in diary management, meeting organisation and managing multiple travel itineraries. You will be a strong oral and written communicator with excellent interpersonal skills and the ability to adapt your communication style to diverse audiences both in the UK and internationally, in addition to maintaining high levels of confidentiality, discretion and diplomacy at all times. Being conversant in Microsoft Office at an intermediate or advanced level is essential, as is the ability to manage budgets. A team player, you will work well across teams with a proactive and solutions focused attitude.

Please note that the postholder will be required to work onsite for three days per week (specific days to be agreed with the postholder but most likely Tuesday to Thursday), so ideally, applicants must live within London or the surrounding commuter counties.