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Closing today at 10:23
British Heart Foundation, Multiple Locations (Hybrid)
£29,000 - £32,000 p/a + benefits
Posted 1 week ago
Closing tomorrow
Amnesty International UK, London (Hybrid)
Up to £48559 per annum + 35 days holiday (including BH)
Posted 1 week ago
Closing in 7 days
Age UK Merton, Greater London (On-site)
£27,548 - £30,090 per year
Posted 1 week ago Apply Now
One Small Thing, Southampton (On-site)
£30,000 - £35,000 per year
Posted 1 week ago Apply Now
Penny Brohn UK, Multiple Locations (On-site)
£28,080 - £33,280 pro-rata, per annum (dependent upon experience)
Posted 1 week ago
Closing in 2 days
The Welcome Directory, Remote
£25,756 per year (pro rata)
Are you passionate about criminal justice and experienced in operations and/ or administration? Join our growing team to make a difference
Posted 1 week ago Apply Now
Closing tomorrow
Carers' Resource (Shipley), Multiple Locations (On-site)
£50,000 per year
Are you passionate about supporting unpaid carers & ensuring that they get the high quality professional & empathic services they deserve?
Posted 1 week ago Apply Now
Closing today at 23:59
The Children's Trust, Tadworth, Surrey (On-site)
£29,977 per year (pro rata for part time hours)
An exciting opportunity has arisen for a Business Support Assistant, Clinical Governance .
Posted 1 week ago
Closing today at 23:59
The Children's Trust, Tadworth, Surrey (On-site)
£60,085 - £66,901 per year (dependent on experience and inclusive of London weighting)
An exciting opportunity has arisen for a Deputy Head of Care (Registered Manager) to join our Nursing and Care Team.
Posted 1 week ago
Closing today at 23:59
The Children's Trust, Tadworth, Surrey (On-site)
£34,867 - £42,376 per year (dependent on experience and inclusive of London weighting)
An exciting opportunity has arisen for a School Nurse to join our Nursing and Care Team.
Posted 1 week ago
Closing in 3 days
Family Lives, Westminster (On-site)
£36,062 per annum pro-rata (including London weighting) 28 hours per week
Posted 1 week ago
Closing today at 23:30
Homeless Link, Remote
Starting Salary £44,992 or £49,427 per year depending on location
Homeless Link are seeking a Senior Policy Manager to join our Social Change directorate
Posted 1 week ago
Closing tomorrow
Salford Lads and Girls Club, Salford (On-site)
£40,000 - £50,000 per year
We are looking for an experienced Commercial Operations Manager to support growing revenue for the Club.
Posted 1 week ago
Page 85 of 120
Vauxhall, Greater London (Hybrid)
£49,538 per year
Full-time
Permanent
Job description

Job Title: Helpline Contact Centre Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full time, Permanent 

Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.

The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 July 2025

Interview Date: 15 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Application resources
Posted by
Refuge View profile Organisation type Registered Charity Company size 101 - 500
Posted on: Tuesday, 24 June 2025
Closing date: 08 July 2025 at 09:00
Tags: Domestic Violence / Abuse, Gender / Gender Based Violence, Victim Support, Women's Rights

The client requests no contact from agencies or media sales.