Content Designer

The Role
We are looking for a content designer to develop clear, practical information and guidance for families of deaf children and the professionals who support them. The role is ideal for a content specialist who is skilled in producing user-centred, high-quality information, in various formats, for multiple channels.
 
What you'll do

• Use analytics, research and insights to identify new information needs for families of deaf children.
• Work with subject experts to plan, write and review accurate, accessible content.
• Publish content on our website and app, ensuring it’s easy to find and search-optimised.
• Monitor content performance and make evidence-led improvements.
• Contribute to content crits and share best practice for accessible content.
• Bring user-centred content skills into Agile squads when needed.

 
What you'll need

• Experience creating clear, accessible content informed by user research and data.
• Strong writing skills to turn complex topics into high-quality print and digital content.
• Experience managing content projects and working with subject experts to plan, write and review.
• Confidence monitoring content performance and making continuous improvements.
• Strong digital skills and a sound understanding of Agile values and principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do
 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
 
 
Pre-employment checks
 
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
 
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
 
 
Disability Confidence
 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. 
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.