Jobs
Fantastic opportunity at Age UK for an experienced direct marketing professional! This Direct Marketing Manager role sits within the Individual Marketing Division and would manage the Age UK Individual Marketing Loyalty programme to retain supporters and grow repeat giving through delivering excellent supporter experiences, deepening our relationships with our charity audiences. The post holder will also be responsible for development of the In Memory programme.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel, including some overnight stays. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK internal grade 5L
Last date for applications 18th June, 2025
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Can demonstrate a broad range of experience within the Direct Marketing discipline, with a proven history of managing a range of online and offline marketing activities to drive income. A, I
- Proven successful experience of managing large complex direct marketing budgets and campaigns. A, I
- Proven financial planning experience, including reforecasting and budget-setting, with a history of making strategic decision making when building forecasts. A, I
- Extensive experience analysing and reporting on the performance of online and offline Direct Marketing campaigns. A, I
Skills and Knowledge
- Clear communication and interpersonal skills, with the ability to work with people at all levels. I
- Ability to work on own initiative as well as part of a team. I
- Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations. I
- Highly organised and ability to manage a range of competing priorities at the same time. I, T
- An understanding of charity stewardship programmes and what drives supporter loyalty. I
- Excellent project management skills. A, I, T
- Strong numerical and analytical skills. T
- Experience of using databases for reporting. I, T
- Ability to critically assess concepts and copy based on marketing best practice. I, T
- Proficient in the use of MS Office applications, particularly Excel and Word. T
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Experience of line management and performance management. A. I
Skills and Knowledge
Knowledge of the function of a Fundraising division, and the role of Individual Giving within this. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies, to allow us to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting our recruitment team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time role
Salary: £50,000 per annum
Office Base: Shipley, Skipton or Harrogate with occasional home working
Deadline for advertisement response: 9am Monday 7th July 2025
Shortlisting: Wednesday 9th July but we reserve the right to close the advertisement early and shortlist accordingly so please apply promptly.
Interviews Tuesday 15th July.
Carers’ Resource is a charity which has been supporting unpaid carers for over 30 years across Bradford and North Yorkshire. We offer them information, advice and guidance, support for their emotional and physical health as well as groups and activities to provide time out and peer support. We also administer support grants for carers on behalf of local authorities.
We promote awareness of their needs and work in partnership with commissioners and partners to enhance the knowledge of allied professionals and continuously improve our collective service offering.
Unpaid carers in England and Wales contribute an estimated £162bn per annum to society.
Do you understand the crucial role which unpaid carers play in society and how this can impact their personal health and wellbeing?
Are you passionate about supporting unpaid carers and ensuring that they get the high quality professional and empathic services they deserve? If so read on…
We are looking for a Head of Operations (Carer Services) to effectively lead and manage the delivery of high-quality effective services for unpaid carers, from 5 years old to senior adulthood, across Bradford and North Yorkshire.
This is an exciting new post to take our effective delivery of carer services to new heights in terms of continuously improving the quality of support for unpaid carers and ensuring we enable more unpaid carers from across our communities to access support.
A good understanding of the broad diversity of cultures and communities we support across Bradford and North Yorkshire is essential to this role and we would welcome applications from candidates across the wide range of cultures and ethnicities which enrich these areas and represent the communities we serve.
If you are an effective people manager, who leads by example, and has a good track record of successfully delivering similar support services at a senior level, spanning at least 5 years, we want to meet you. For the successful candidate we offer the chance to play a significant leadership role in taking this key Yorkshire charity to the next level.
Please read the Job Description and apply with a CV and a covering letter which describes why you meet the criteria for the role and what you would bring to the organisation.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
Are you passionate about supporting impactful research that makes a real difference in people's lives? Join Marie Curie's Research Management and Impact team - a dynamic group dedicated to advancing palliative and end of life care through strategic research funding and partnerships. We manage a diverse portfolio of research grants, collaborate with leading institutions, and champion research that drives meaningful change.
As a Research Officer, you'll play a pivotal role in the administration and financial management of Marie Curie's research grants. Your work to manage and monitor Marie Curie's research grants will directly support the delivery of high-quality, evidence-based research that informs policy and practice in end of life care. This is a fantastic opportunity for a detail-oriented and proactive individual to contribute to a mission-driven organisation and help shape the future of palliative care research.
Main responsibilities:
- Lead on financial management of Marie Curie's research grants, including monitoring expenditure and processing invoices.
- Provide day-to-day administrative support for the research grant portfolio, including reporting and compliance.
- Maintain and update grant management, research reporting and finance systems.
- Manage pre-award processes for the Research Impact Fund and support other grant schemes.
- Track and report on research outputs and impact, supporting internal and external communications.
- Liaise with grant holders, research partners, and internal teams to ensure smooth delivery of research grant activities.
Key Criteria:
- Previous experience in financial and administrative management in a research, charity, or academic setting.
- Proven ability to self-manage workload and effectively prioritise multiple tasks to meet tight deadlines.
- Proactiveness and willingness to take the initiative.
- Experience in health-related research and/or interest in palliative and end of life care research will be an advantage.
- Excellent communication and interpersonal skills, and ability to work successfully with a wide range of colleagues.
- Excellent written English skills and strong attention to detail.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Closeing date for applications: June 30th, 2025
Salary: £26,370-29,297 per annum (+ £3,500 London Weighting Allowance, if applicable[LM2] )
Contract: Permanent, full-time (35 hours per week)
Based: Hybrid. Home-based and at least 2 days a week in our Embassy Gardens office in London[LM3] .
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Age UK is currently recruiting for an exciting fixed term position as External Affairs Support Officer on a 12 month fixed-term basis.
In this entry-level role, you'll support the delivery of our highly effective campaigns and public affairs activities which change the lives of older people. This is the perfect opportunity to start a career in campaigning or public affairs, offering you varied experience and exposure to public and parliamentary campaigning, as well as supporting our local Age UK partners to campaign locally.
As External Affairs Support Officer, you'll provide efficient administrative support to the External Affairs team, assist with logistical planning and event organisation, keep track of relevant parliamentary activity. You'll also work with individuals to tell their stories and influence political decision makers and prepare engaging communications relating to our campaigns and public affairs work for a range of audiences.
With an astute attention to detail, you'll be able to prioritise your workload, critically listen and confidently communicate both verbally and in written form; as well as having a sincere interest in politics and/or campaigning for change.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill) and you would be expected to attend the office at least once a week for meetings and more often if needed to support events or campaign activity. Travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Personal attributes
Interest in politics and/or campaigning for change. A, I
An empathetic and sensitive approach to working with people sharing their personal experiences. A, I, T
An ability to provide appropriate attention to detail. A, T
Experience
Experience of organising or supporting events. A, I
Skills and knowledge
Good written and verbal communication skills. You are comfortable writing for a range of audiences and tailoring style and content appropriately. A, I, T
Good organisational and planning skills, along with an ability to prioritise workload and competing demands. A, I
Great to haves:
Experience
Experience of using a range of digital tools. A, I
Skills and knowledge
Understanding of the voluntary sector. A, I
Broad understanding of the issues facing older people. A, I
Basic understanding of the political process. A, T, I
Additional Information
Requirement to attend team meetings in person at least once a week and to be available to support meetings and events in London when required. There is a requirement to travel and occasionally to stay overnight (e.g. running events in different parts of the country, party conferences or filming storytellers in different parts of the country); some out of hours working (e.g. occasional evening Parliamentary events).
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Senior Meetings and Events Planner
London
£35,000 - £38,000 per annum
Join our client's Award-Winning Events Team!
Are you ready to take your career to the next level? We have an exciting opportunity for a Senior Meetings and Events Planner to join our client's prestigious team
Their iconic venue, nestled in the picturesque setting overlooking Regent’s Park, is home to the our client. This magnificent location offers a variety of meeting, conference, dining, and event spaces, along with services for virtual and hybrid events, as well as a medicinal garden. The space beautifully blends the heritage of our organisation with modern architecture, creating exceptional events and lasting memories.
As a Senior Event Planner, you will be a key member of their experienced and dynamic team. You will play a crucial role in converting high-revenue business opportunities and planning and coordinating both physical and hybrid events. Your efforts will help maximise income and fill unsold spaces which support our revenue targets. You will also drive high performance and engagement within the team by deputising for the diary/revenue and team managers as needed, and by supervising the commercial planning team to ensure best practices and change initiatives are implemented.
In addition to managing your own events, you will support the sales team by planning and coordinating events converted from new prospective clients with high revenue potential. Your role will involve maintaining and developing high-value key accounts, networking with existing clients, and engaging with past users to generate future business and develop new leads. A strong commercial awareness of profitable business and current industry trends is essential.
Responsibilities include:
- Liaising with customers from the initial enquiry stage, right through the customer journey to post event follow up including for physical, hybrid and virtual events.
- Arranging and conducting client venue visits, handling enquiries and following up with detailed proposals.
- Demonstrating an in-depth knowledge of the product, pricing and packages on offer,
- Demonstrating commercial awareness in order to successfully negotiate with customers to win their business.
- Participating in site visits, handling enquiries and taking ownership of large revenue events, as directed by the Business Development Manager.
- Ensuring the successful delivery of events, by communicating, coordinating and compiling event details and liaising with the event operations and front of house teams.
- Preparation and processing of accurate deposits and invoices.
- Generating and reporting on activities as required.
- Yield management, ensuring up to date activities and maintenance of accounts in the CRM system.
- Creating and managing Key Account plans.
- Delivering a consistently high level of customer service.
Experience
- Educated to A-level, or equivalent business or event management qualification.
- Demonstrate relevant experience in Event Planning and Coordination with the skills, knowledge and commercial understanding required for the role.
- Working in a direct planning role within the hospitality/events industry specialising in conferences, meetings, dining and events, with a minimum of 2 years of experience.
- Working knowledge of Microsoft office applications.
- Being commercially aware of finance, budget management and working in a profitable business.
- Having knowledge of food and beverage in the context of the hospitality and events industry.
- Ability to prioritise your own workload and completing tasks with a high level of accuracy.
Benefits
The benefits they offer include:
- 27 days holiday per annum, plus bank holidays
- group personal pension plan with 7% employer contribution
- interest-free season ticket loan
- life assurance
- annual pay award
- employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
- occupational health team – includes employment and work-related health assessments, health checks and work station assessments
- cycle to work scheme
- corporate eye care scheme
- professional training and development opportunities
- enhanced maternity and paternity pay
- staff discounts platform – including discounts on cinema tickets and a range of high street brands
- health cash plan
Closing date: 5pm 4 July 2025
Interview date: Week beginning 7 July 2025
Senior Management Accountant
Finance
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£59,004.75 per annum
Application deadline: 12pm (midday) on Wednesday 25 June 2025
About the role:
We are looking for a Senior Management Accountant who can work with our high performing team to deliver a first-class management accounting service to the British Museum.
You will be responsible for ensuring that best practice is embedded across the British Museum in relation to fund accounting, grant management and the financial aspects of the Museum's Advancement strategy and Public Engagement activities. This is an exciting chance to work with a first-class team in a world renown institution.
Key areas of responsibility:
- Support the Collections and Public Engagement business areas in development and monitoring of our public engagement and advancement strategies. Advise on fund accounting and grant management, heritage assets accounting and financial processes.
- Project work - advise colleagues on Museum wide projects and develop processes for/contribute financial expertise towards these, analyse income and expenditure streams and provide and review financial information for business cases and funding applications.
- Accounting services and line management - line management of management accountants, including mentoring and developing your team. Preparation of management reports and quarterly forecasts. Support budgeting processes for departments across projects. Coordination of financial information for reports and paper, ensuring compliance with donor requirements and other activities.
For more information, please see the job description.
About you:
- Educated to degree level or equivalent.
- Qualified accountant - ACA, ACCA or other.
- Knowledge of fund accounting and grant management
- Good technical knowledge of relevant regulatory and accounting frameworks (including Accounting Standards, VAT, income tax, NI), IT literacy with strong excel skills and experience of accounting systems.
- Audit experience including some post qualification experience.
- Experience of project management.
- Demonstrable ability to juggle conflicting demands and prioritise personal and team workloads appropriately.
- Able to demonstrate strong judgement and able to present complex financial information to senior and non-financial staff clearly.
- Experience of developing and streamlining processes and setting service standards
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our virtual gallery.
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
If you have any additional needs that we should be aware of to support you with your application, please provide details
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations. Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here: https://www.gov.uk/skilled-worker-visa/your-job
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site about 1 or 2 days a week.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
PR and Policy Assistant
Join a Great Place to Work certified employer!
We are seeking a PR & Policy Assistant to join the team!
Position: PR and Policy Assistant
Location: Bradley, Huddersfield/Hybrid
Hours: 37 hours per week
Salary: £26 - 28k per annum
Contract: Permanent
Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
The Role
The Policy and Communications work is critical to ensuring that the organisation are at the forefront of the debate on early years education and childcare. You will help secure high quality media coverage and support our political influencing work. Working with the PR Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting policy research.
Key responsibilities include:
- Support the PR Manager to deliver the media relations strategy to ensure effective communication of key messages to target audiences via the national, trade, and social media
- Identify and create print, broadcast and digital opportunities for maximising the reach and impact
- Monitor the media and respond promptly to new developments, compiling and circulating information about media impact
- Ownership of the day-to-day operation of media and policy contacts, particularly with compiling and maintaining a library of contact details
- Undertake research to explore policy issues as agreed with the senior management team
- Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
- Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
- Publish press releases and comments on the website and circulate to relevant members and stakeholders
- Assist with internal and external speaking engagements
- Write and produce material for member magazine Nursery News as well as other member communications and publications
- Contribute towards the delivery of social media presence
- Contribute to developing the research programme, including compiling and publicising surveys, analysing results and writing reports
About You
We are looking for someone with outstanding communication skills – both written and verbal, with the ability to present information clearly and write engaging material.
You will be enthusiastic and creative and able to digest information and to understand and interpret complex issues for a variety of audiences.
We are looking for someone with:
- Good numeracy skills, with the ability to understand and analyse data
- The ability to build relationships at all levels internally and externally
- Good organisation and time management with the ability to work under pressure
- Good understanding of media and public relations techniques
- Knowledge of the UK political system
- Experience of writing for diverse audiences (eg. essays, newsletters, social media content, briefing papers, press releases)
- Data analysis knowledge – drawing results, trends and conclusions from qualitative or quantitative data sources
To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.
You may also have experience as a Policy, Communications, PR, Public Relations, Policy Officer, Communications Officer, PR Officer, Public Relations Officer, Policy Assistant, Communications Assistant, PR Assistant, Public Relations Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We require a highly motivated Qualifications Administrator to work within our vibrant Training Academy in Stockport Town Centre. Creative Academy is an Investors in People Platinum standard department. You will have excellent customer care skills, good communication skills, interpersonal, organisational and IT skills, and must be able to work both autonomously and as part of a team. The role will be to support the recording and development of staff learning and skills in health and social care.
Creative Support is a national not-for-profit organisation proving support to individuals with a range of care and support needs. We are committed to providing high quality learning and development opportunities to our workforce, enabling independence, wellbeing and social inclusion of the people we support.
Vacancy Reference Number: 82683
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
Hub Manager, Devon & Cornwall
Reporting to: Head of Operations
Salary: £28,500 - £30,000, depending on experience
Hours: 37.5 hours per week (Monday to Friday, rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)
Manage: Directly: Lead Supervisor, Supervisors, Community Food Produce Coordinator, (fixed term role), Volunteer Team (incl. Corporate Volunteers, Drivers, Drivers Mate), agency staff
About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.
FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.
Purpose of the Role
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.
Key Responsibilities
1. Operational Management
- Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
- Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
- Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
- Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
- Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
- Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
- Coordinate and manage external contractors for maintenance and repairs.
- Provide procurement support to secure value for money on consumables and equipment.
- With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
- Ensure adequate stock of operational supplies and equipment to support daily operations.
- Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
- Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
- Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
- Contribute to delivery of the Operations Strategy, including key developments for FSSW.
- Carry out other duties as required to support the successful running of the hub.
2. Team Management
- Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
- Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
- Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
- Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
- Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
- Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
- Foster a positive and productive team culture in line with FareShare South West values.
3. FareChance Employability Programme
- Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.
4. Health & Safety (H&S) and Compliance
- Take lead responsibility for the health, safety and security of the hub, and the safety and wellbeing of all staff, volunteer and visitors
- Champion a culture of safety and compliance, setting a strong example and ensuring robust H&S protocols are always followed.
- Effectively manage and resolve incidents in line with emergency procedures, including product recalls and escalation protocols.
- Keep accurate, up-to-date records of all H&S activity, including staff and volunteer training, audits, corrective actions and incident reports.
- Support the development, communication and enforcement of H&S and compliance-related policies, procedures, and risk assessments.
- Ensure that all legal and FareShare South West requirements related to food safety and H&S are understood and adhered to on site.
- Operate in accordance with the FareShare HACCP Food Safety Manual and local environmental health regulations.
- Ensure the site is always audit-ready and support internal and external audits as required.
- Ensure facilities and equipment are used safely, regularly maintained, and reported if defective.
5. Quality Assurance and Continuous Improvement
- Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
- Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
- Work with others to identify and implement improvements to systems, processes and workflows.
- Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
- Collaborate cross-functionally with other teams to support service development and innovation.
Person Specification
It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.
Essential
- Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
- Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
- Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
- Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
- Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
- Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
- Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
- Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
- Physically able to carry out the role, including manual handling and operating in warehouse conditions.
- Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
- Full UK driving licence.
- Forklift truck operator’s qualification (or willing to train as an essential part of the role).
Desirable
- Formal training or certification in health & safety, manual handling, or food hygiene.
- Experience of working in a charitable, volunteer-led, or community-based organisation.
- Experience of route planning and/or vehicle logistics coordination.
- Experience of working within a regulated or audited environment
- Experience contributing to or delivering change initiatives.
Attributes & Values
- Committed to FareShare South West’s work to fight hunger and tackle food waste.
- Strong team player who supports collaboration and mutual accountability.
- Organised and methodical, with strong attention to detail.
- Reliable, consistent, and takes pride in maintaining high standards.
- Acts with integrity and openness; willing to learn from feedback and take responsibility.
- Enjoys being hands-on and actively involved in operational delivery.
Behaviours
- Leads by example and motivates others through positive, proactive behaviour.
- Calm and solutions-focused in challenging situations.
- Values and supports diversity and inclusion across the team.
- Communicates with respect and clarity, adapting style to suit audience.
- Champions a safety-first culture while enabling productivity.
- Embraces change and drives continuous improvement.
- Confident working within clear procedures and standards.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Please ensure that your cover letter clearly demonstrates how you meet the essential criteria.
If you need additional support with your application or would like more information, please contact Louise Zaal.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?
BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.
(We are Ofsted registered)
To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.
Excellent people skills are a must. We are an Investors in People GOLD employer.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Our Participation and Involvement Manager will build on existing practice across the organisation and lead on the implementation and further development of a participation and involvement framework, enabling a large and diverse range of kinship carers to share their views and expertise meaningfully, safely and effectively to shape Kinship’s activity. It will also support our growing participation and involvement activity which involves children, young people and young adults with experience of growing up in kinship care.
You will work closely with kinship carers and colleagues across the organisation to understand the key challenges and opportunities with embedding participatory methods, including co-production and co-design, which improve Kinship’s work – right from the design and delivery of our advice and support services through to influencing policy and campaigning for change.
With support from colleagues, you will act as the key cross-organisational adviser on participation and involvement practice, supporting and empowering colleagues to develop the skills and knowledge they need to embed a consistent approach to the involvement of kinship carers to best suit the needs of their roles.
As an enthusiastic and engaging facilitator, and an advocate for participatory methods, you will sensitively and skillfully work alongside kinship carers and colleagues to deliver high quality involvement activity which supports the charity’s mission and aims. You will also be an experienced project manager, ensuring all activity is appropriately monitored and evaluated, and aligned with best practice around equality and diversity, remuneration, safeguarding and governance.
Key responsibilities include:
- Refine and further develop an existing organisational participation and involvement framework which supports staff to meaningfully, safely and effectively involve kinship carers in their work.
- Design and implement a plan to embed effective practice based on the framework across Kinship, building a positive organisational culture and providing appropriate training, upskilling and support to colleagues to ensure consistency of delivery and experience for kinship carers.
- Lead a cross-organisational working group of people with relevant lived, learned and professional experiences to support and advise on embedding high-quality participation and involvement activity.
- Work closely with colleagues across the whole organisation to understand their bespoke needs, strengths and requirements around implementing participatory methods in their day-to-day work, and develop strategic relationships with colleagues in areas with more extensive existing participatory or adjacent activity (e.g. research, volunteering).
- Develop and recruit a network of people with lived experience interested in being more intensively involved in participatory activities, with a focus on increasing the diversity of people working with us.
Essential experience includes:
- Experience managing and leading the delivery of participation or involvement activity with people with lived experience of social issues.
- A commitment to meaningful participation and involvement activity, including a nuanced understanding of the individual and organisational opportunities and challenges associated with this.
- Knowledge of models, methodologies and approaches used in high quality participation and involvement activity, and strong skills in creative facilitation – particularly with groups.
- An understanding of kinship care and how this may impact on kinship carers’ involvement with Kinship and our activity.
- Experience of effective project management with strong attention to detail and organisational skills.
- Excellent written and verbal communication skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Sam Turner. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 9.00am, Wednesday 25 June 2025
- First interview: Online, Monday 7 July 2025
- Second interview: In-person (Vauxhall), Wednesday 16 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Do you want to help people in the Middle East free themselves from a life of poverty and injustice?
Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.
We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.
As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.
Key Responsibilities:
- Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
- Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
- Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
- Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
- Coordinate training sessions and all staff coming together days.
- Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.
Skills, experience and professional qualifications required:
- CIPD qualified, level 5 or above
- Excellent understanding and application of UK employment law and best practice
- Experience of providing HR support for a remote and flexible working organisation
- Experience of working for a small to medium sized organisation in a HR stand-alone role
- Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
- Experience of managing staff recruitment, selection, onboarding and offboarding
- Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
- Analytical skills to draw out useful information to inform reports and actions
- Ability to confidently and cogently influence and support managers at all levels
- Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
- Experience managing and maintaining HR systems and reporting tools
- Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
- Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
- Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
- Pension - option to join from day 1. Maximum employer contribution of 10%
- Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
- Life Assurance - 3x salary
- Access to retail discount portal
- Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
- Training and development programme for all employees
- Commitment to staff health & wellbeing
How to apply:
For further information and to apply, please visit our careers page.
Closing date: 27 June 2025.
Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.
Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
Are you looking for a fulfilling & rewarding career?
Vibrance has an exciting opportunity for a Service User Engagement Lead to join our team. You will join us on a 12 month secondment contract and in return, you will receive a competitive salary of £38,916 pa, plus benefits.
As an employer we are proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.
About our Service User Engagement Lead role:
No two days will be the same in this role.
You will be great at helping us change things and embrace new ideas and ways of working, helping others to get on board with them too.
You will provide high quality advice and support throughout our services, identifying opportunities for improvements in how our Service Users are supported.
As well as the linking with the operations team, you will build a strong and effective relationship with the central teams, to ensure a Group-wide overview of work.
You will help develop and monitor action plans to support service innovation and best practice.
You will be good at producing a range of written reports and presentations, tailored to specific audiences.
You will look externally, and support and challenge colleagues to learn from good practice elsewhere.
It is important you keep up to date with your own professional knowledge and so engaging with learning and development opportunities is a must.
What we’re looking for in our ideal Service User Engagement Lead :
Highly organised, you will have great attention to detail and help to reinforce our high standards in our work.
You will be good with data and proactively use this, other research information and best practice standards to identify opportunities for services to develop and improve. You will support others too in the use and analysis of data and its importance to service improvement.
You will demonstrate a passion to ensure the best outcomes for our service users, always placing them at the heart of what we do. Happy to challenge poor practice and internal and external policies.
You will also need to ensure that Vibrance’s Leadership Values into Actions are delivered and maintained to a consistently high level, and staff teams work with service users to identify and meet their own goals and aspirations.
Good knowledge of Care Quality Commission (CQC) requirements is essential.
You must be willing to work flexibly across our services and will have experience of managing staff and leading a diverse team, with a willingness to develop within the role. You must have outstanding interpersonal and communication skills (written and verbal), both internally and externally and have a good understanding of Microsoft Office.
As the role requires travel between services it is essential you have a driving licence and access to a vehicle for business use.
In return for your skills, knowledge, and experience, you’ll enjoy:
- A comprehensive training programme
- Generous holiday entitlement
- Pension scheme
- Rewards and recognition for your service
- AIG Lifeworks Work-life Assistance (24 hours)
- Enhanced Maternity & Paternity Pay
- Flexible Working Options (Subject to service requirements)
- Learning & Development
- Mindful Employer
- Positive about Disability
- DBS online applications paid by Vibrance
- Long Service Awards
Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.
Come and join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them gaining meaningful employment.
We are looking for people who are passionate about using their own experiences to help make change for people experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
Working in a team of seven, you will be part of the research function at Shelter, finding data and evidence to support Shelter’s fundraising, media, services, campaigning and brand work.
As well as researching the benefits of social homes, we also do research on the scale of the housing emergency, including homelessness, and who is most affected.
The Research team is part of Shelter’s Activism & Advocacy division. This means you may work with our Public Affairs, Digital Campaigns, Community Organising and Policy teams too.
The GROW trainee programme includes opportunities to get involved in Shelter at a national level, using your experiences to influence our work as a whole.
About you
You’ll be a team player who is flexible, open to learning, and willing to ask for support when needed. You’ll have basic IT skills, such as using email and searching the internet, and be able to stay organised and manage your time well. You’ll also be proactive, curious, and interested in learning more about housing and the issues people face. Importantly, you’ll have lived experience of homelessness or other disadvantages – such as substance use, or involvement with the criminal justice system – and you’ll want to use your experience to make a positive difference. You may also be facing challenges to employment, such as limited qualifications, a lack of experience, or long-term unemployment. A strong belief in equality and a commitment to tackling discrimination are essential.
Please note
This role is ring-fenced for those with lived experience of multiple disadvantage.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.